Customer service supervisor jobs in Pasadena, TX - 2,277 jobs

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

We are looking for a dynamic and motivated Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions. Responsibilities Provide timely and effective customer service through phone, email, and online chat channels. Resolve customer inquiries related to products, billing, services, and technical support. Accurately log and track customer interactions using the internal system. Troubleshoot and resolve customer issues, escalating complex cases as necessary. Offer product and service information, helping customers make informed decisions. Assist with onboarding new customers and explaining company policies and procedures. Collaborate with team members to improve customer experience and operational processes. Follow up with customers to ensure issues have been resolved to their satisfaction. Stay updated on company products, services, promotions, and any changes in procedures. Qualifications High school diploma or equivalent (Bachelor's degree preferred). Proven experience in a customer service role, preferably in the telecommunications or technology industry. Strong communication skills, both verbal and written. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in customer service software, CRM systems, and Microsoft Office Suite. Problem-solving skills and attention to detail. Positive attitude and a passion for helping people. Ability to work independently and as part of a team. If you're interested in this position, please apply with your updated resume.

A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities. Location: Houston, TX Salary: $70,000-$80,000 Position Type: Direct Hire Responsibilities: Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness. Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution. Track and follow up on pending information or documentation to keep projects and orders moving forward. Prioritize workload and respond quickly to changing demands or urgent requests. Provide excellent customer service and maintain strong relationships with clients. Maintain detailed records and ensure all systems are updated accurately. Collaborate cross-functionally within the warehouse and office to resolve issues efficiently. Requirements: Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment. Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting. Strong communication and problem-solving skills; able to think quickly and adapt. Experience with project management or coordinating multiple moving parts preferred. Industry experience in chemicals or chemical sales support is a plus but not required. Proficient in Microsoft Office and ERP/order management systems. Must be able to work fully on site and collaborate closely with team members across departments.

About the Role We are looking for a highly skilled and motivated Welding Team Leader to lead and inspire our low-volume, high-mix welding operations. This is a hands-on leadership role where you'll not only guide a small team of welders but also step in on the floor, fitting and welding a wide variety of products yourself. From aluminum and carbon steel to stainless steel, you'll utilize MIG, TIG, and laser welding on some of the most challenging and rewarding projects we take on-prototypes, specialty runs, and custom builds. What You'll Do Lead, mentor, and motivate a small team of welders, fostering a culture of precision, accountability, and pride in workmanship. Work hands-on as a welder/fabricator, capable of fitting and welding across aluminum, stainless steel, and carbon steel materials. Execute welding using multiple processes (MIG, TIG, laser welding) depending on job requirements. Ensure prototypes and low-volume runs are delivered with first-time quality and on schedule. Collaborate with engineering and production teams to solve problems, refine processes, and bring new product concepts to life. Set the tone on the shop floor for safety, quality, and continuous improvement. What We're Looking For Proven experience as a skilled welder/fabricator (MIG, TIG, laser). Strong fitting and welding skills across aluminum, stainless, and carbon steel. Previous leadership or team lead experience preferred, but a “lead-by-example” mentality is essential. Ability to thrive in a high-mix, low-volume environment where no two projects are the same. A proactive, hands-on individual who inspires others by working alongside them. Strong communicator with the ability to drive urgency, maintain quality, and motivate a team. Why Join Us Be part of a forward-thinking company known for innovation and craftsmanship in custom and prototype fabrication. Take ownership of exciting, complex builds that challenge your skills daily. Lead a talented team where your leadership will have a direct impact on output and quality. Competitive pay, benefits, and opportunities for career growth.

At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow. We're seeking a motivated and client-focused Client Relationship Associate to join our dynamic Houston Regional Commercial Lending Group in Northwest Crossing / Houston, TX. In this role, you will play a key part in supporting relationship managers, ensuring exceptional client service, and helping drive business growth through operational excellence and proactive client engagement. This role offers the opportunity to build meaningful client relationships, support commercial lending operations, and grow professionally in a collaborative, fast-paced environment. If you are passionate about community involvement, teamwork, and helping others achieve their financial goals, we'd love to connect with you! Key Responsibilities: Provide daily support to Loan Officers in managing their loan portfolios efficiently. Perform administrative and clerical tasks related to loans, deposits, and account servicing. Process loan renewals and modifications in alignment with portfolio requirements. Contact clients to obtain updated financial statements, credit reports, and income verification. Review submitted documents to ensure they meet the bank's compliance and documentation standards. Open and close accounts, update signer information, and perform notary services as needed. Monitor and manage reporting exceptions, including collateral, financial, material, and deposit-related items. Follow up on missing documentation such as signature cards, insurance policies, and financial statements. Coordinate filing, correspondence, scheduling, and other portfolio-related tasks to maintain smooth operations. Assist with loan processing, closing, and post-closing monitoring to support business development efforts. Report to customer inquiries and assist with electronic file preparation and report maintenance. Perform additional duties and special projects as assigned. Required Qualifications: High school diploma or equivalent required; a combination of education and relevant experience may be considered. Minimum 2 years of experience in banking, loan operations, portfolio management, deposits, or account servicing. Commercial and/or corporate lending experience is preferred. Solid understanding of banking operations, loan documentation, loan systems, and portfolio management, including renewals and modifications. Familiarity with banking principles, compliance standards, and regulatory requirements. Excellent interpersonal and customer service skills with strong verbal and written communication abilities. Proven ability to respond to client inquiries promptly and professionally. Skilled in reviewing, processing, and auditing client documentation and financial information. Strong analytical and problem-solving skills with attention to detail. Capable of generating and interpreting reports to support portfolio and client management. Ability to multitask and manage shifting priorities while supporting relationship managers and clients. Proficient in Microsoft Office Suite, particularly Word and Excel; experience with banking software systems is a plus. Employee Benefits: At Amegy Bank, our mission is to create value for our customers, communities, employees, and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being, as well as that of your family, while supporting your career growth. Medical, Dental, and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts. Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays. 401(k) plan with company match and Profit Sharing. Mental Health benefits including coaching and therapy sessions. Tuition Reimbursement for qualifying employees. Employee Ambassador preferred banking products. Competitive compensation in line with work experience. Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.

Title: Genesys Contact Center Platform Support Engineer Type : Contract & Onsite The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform. This role involves troubleshooting, incident resolution, and collaboration with cross-functional teams to ensure optimal performance and availability of the contact center systems. Key Responsibilities: Provide L3 support for Genesys Contact Center components including routing, reporting, and voice infrastructure. - Lead resolution of complex and escalated issues from L2 support. - Perform advanced troubleshooting and system diagnostics. - Collaborate with engineering and development teams for bug fixes and enhancements. - Provide technical guidance and mentorship to L2 support engineers. - Participate in architecture reviews and platform optimization initiatives. Monitor system health and proactively identify and resolve issues. Troubleshoot incidents related to Genesys Engage/Cloud, SIP Server, GVP, Workspace, and other modules. Collaborate with L1 support and escalate unresolved issues to L3 or vendor support. Perform root cause analysis and implement preventive measures. Document incidents, resolutions, and standard operating procedures. Participate in change management and deployment activities. Ensure compliance with SLAs and internal quality standards. Required Skills & Experience: Minimum 7 years of experience in Genesys Contact Center support. -- Proven expertise in debugging and resolving complex platform issues. - Experience in performance tuning and capacity planning. Strong understanding of Genesys architecture and components. Experience with Genesys Engage or Genesys Cloud platforms. Familiarity with SIP, VoIP, and telephony protocols. Proficiency in troubleshooting tools and techniques. Knowledge of ITIL processes and incident management. Excellent communication and documentation skills. Preferred Qualifications: Experience with CRM, IVR, CTI integrations. Scripting knowledge (e.g., Routing Strategy, JavaScript). Exposure to cloud platforms (AWS, Azure).

Yulista Solutions LLCRegular PRIMARY FUNCTION: The Backshop Maintenance Team Lead oversees the execution of aircraft maintenance on the program in an effective and safe manner acceptable to the Government. ESSENTIAL FUNCTIONS * Reports to Production Manager. Provides day-to-day direction, instruction, supervision, and guidance to a diverse team to accomplish tasks with competing schedules to meet critical mission requirements. * Must recognize and capitalize on the team's strengths and weaknesses. * Develops strategies to reach team and organization goals and consensus while developing strong team morale by encouraging employees, helping them to develop professionally and achieve individual goals and objectives. * Assist team members in troubleshooting techniques and promote process improvement. * Must have excellent communication and coaching skills. * Possess the ability to effectively communicate with a wide-variety of cross-disciplines and to provide up-to-date technical information. * Properly communicate to the PM, NASA Maintenance Control Manager, Production Manager and Maintenance Controller. * Ensure all maintenance activities are reported in a timely manner and inputted into NAMIS. * Exhibit comprehensive understanding of aircraft maintenance and quality control procedures. * Possess familiarity with aircraft maintenance procedures at an organizational level. * Communicate with other government agencies whose activities are dependent upon the contract maintenance mission. * The Backshop Maintenance Team Lead may be required to perform other related duties to meet the ongoing needs of the organization. SUPERVISORY RESPONSIBILITIES This position has direct reports and supervises employees on daily tasks. This position has the responsibility and authority to carry out assigned tasks. KNOWLEDGE, SKILLS, & ABILITIES: * Beginner to intermediate computer skills specifically using Microsoft Office Suite. Ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred. * Ability to enter data accurately into databases. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence. * Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. Will also routinely interact with other crew members. * Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc. * Ability to follow a process. * Strong professional customer service skills, including active listening, prompt service and follow-up. * Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management. * Ability to learn and understand corporate policies and procedures and how they relate to Yulista Tactical Services, LLC goals. * Ability to perform basic mathematical computations. * High degree of self-motivation and the ability to work independently. * Ability to multi-task. QUALIFICATIONS: * Associates degree desired. * FAA A&P Certificate desired. * 5+ years of experience in aviation related technical areas and demonstrated leadership skills required. * Experience supporting a NASA/DoD contract desired. * Must have the ability to obtain and maintain a Government Security Clearance. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Stays current with title/salvage laws in multiple states Act as cashier to those coming in to pick up vehicle/title Responds to customer questions, complaints and requests. Resolves problems encountered in the effort to transfer title ownership. File, Process incoming mail Organize files and documents in alphabetical order Pay: $17hr Shift: Monday to Friday from 8am to 5pm Location: Houston, TX *Top Skills Details* Customer service Help desk support Customer support Help desk Support *Additional Skills & Qualifications* customer service role in Houston Texas *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Houston, TX 77038. *Pay and Benefits*The pay range for this position is $15.50 - $15.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Houston,TX 77038. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 6725 N Grand Parkway West, Spring, Texas 77389 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Branch Manager We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, and other customer service backgrounds. Direct support from organizational leadership will help you cultivate the skills to successfully manage a practice independently. This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Serenity Healthcare's proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking an Branch Manager for our Houston-Galleria office. Your primary responsibility will be to own the metrics that allow patients to take back their lives. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. Benefits Superior Operations Management training in the healthcare industry Accelerated healthcare career growth - rapid advancement opportunities Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K 20 days off annually (10 PTO days and 10 Holidays) Employee access to Serenity's treatment options Responsibilities Lead team to provide exceptional patient experience and outcomes Conduct daily operations including staff scheduling, office administration, and performance management. Take ownership of team, office and patient outcomes Understand and connect patients with Serenity's treatment options Provide support for 1 to 3 providers Train and educate new provider assistants Qualifications High School Diploma/ GED. Strong customer service mindset. 3 years of management or leadership experience Excellent verbal and written communication, and basic math skills. Well-versed in de-escalation skills and ability to connect with individuals. About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients

Customer Service Manager About PROENERGY PROENERGY is a global and vertically integrated energy transition platform. Focused exclusively on fast-start, dispatchable power, our company supports both energy security and renewable growth with complete turbine services, project development, equipment manufacturing, turnkey generation facilities, operations, and maintenance. Our Footprint We are primed for the energy transition with permanent service locations in Missouri, Texas, and Argentina. Our world-class Missouri headquarters is purpose-built to meet dispatchable power needs. It sits on 90 acres in Sedalia and features more than 600,000 sq. ft of service capacity under roof, which includes the only independent Level-IV aeroderivative depot and string-test facility in the world. Our Houston, Texas, office is a strategic satellite positioned near our own dispatchable power installations. Our Philosophy We take care of our people and strive to make a positive difference for the world. We offer competitive pay, excellent benefits that include Medical, Dental, Vision, and Life/Disability Insurance at minimal cost to the employee, 10 paid holidays, paid time off, and a 401K plan. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today. Position Summary Under direction of the Director Customer Service, provide management of contractual TSCA clients and transactional customers. He/she must coordinate the efforts of Field Services, Depot, Parts, and Technical Services teams through the development and execution of a strategic plan that advances the company's mission and objectives as well as promotes revenue, profitability, and orders growth as an organization. Reports To: Director Customer Service Work Location: 6401 North Eldridge Pkwy, Houston, TX 77041 Position Responsibilities Provide direct leadership to Aero Advantage teams, including assisting, coaching and mentoring employees to achieve a high level of performance. Own all aspects of Aero Advantage projects, including execution, customer satisfaction, productivity and technical support. Participate in turnover meetings with the sales team, developing a plan to successfully implement the scope of the project as committed to the customer. Review and implement all aspects of the project contract. Be the primary customer interface from turnover to end of warranty. Support Sales and Commercial Teams in proposal development. Act as the point of escalation for complex problems, both of a technical and non-technical nature, assisting in the assessment of root cause and the resolution of problems. Take the lead on productivity, monitoring work performance and efficiency of employees and subcontractors to ensure schedules are followed and projects are executed effectively and within budget. Manage the material flow and crew schedules across multiple projects to optimize efficiency and costs. Actively participate in internal Project Reviews. Reviews typically cover compliance with design requirements, schedules, and budgets with particular attention to the cost relating to PES performed work. Ensure PES EH&S program is adhered to across all jobs ensuring corrective actions for any deficiencies are taken immediately. Stay abreast of, and provide proactive solutions for potential problems, work interference, schedule difficulties, employee issues and/or client issues. Required Qualifications Bachelor's degree in engineering or business administration or equivalent education and experience. LM2500/LM6000/Aeroderivative Technical Advisor experience or previous CSM experience in Power Generation. 5+ years' experience in management of construction and/or field service segments. US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa. Successful candidate will need to satisfactorily complete pre-employment drug screen and background check Desired Qualifications Experience in strategic planning and execution, contracting, negotiating, and change management. Ability to develop detailed financial plans and execute to a budget. Ability to lead cross-functional teams in problem solving, cost estimating/control, as well as schedule attainment. Strong verbal and written communication skills. Able to communicate effectively with all levels internal to the organization as well as externally to key customer contacts. Ability to motivate teams and simultaneously manage several projects. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. It is PROENERGY's policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Overview We are seeking a Customer Service Manager / Analyst to serve as a dedicated resource focused on improving customer experience, operational efficiency, and system reliability across multiple parking technology platforms. This role will play a critical part in identifying system gaps, strengthening integrations, enhancing reporting accuracy, and driving process improvements that directly impact operations and Net Promoter Score (NPS). The ideal candidate will have strong analytical skills, cross-functional collaboration experience, and the ability to translate system findings into actionable improvements, training, and documentation. Systems Scope This role is responsible for supporting and optimizing the following systems and related integrations: TIBA TEZ Aeroparker Key ResponsibilitiesProcess Improvement & Compliance Review existing processes, policies, and reporting requirements to ensure they are accurately documented and fully integrated with TIBA, TEZ, and Aeroparker systems. Evaluate and refine reporting processes to improve clarity, accuracy, and efficiency. Build upon prior SOP updates by identifying opportunities for more effective workflows and task completion. Review audit reports and operational processes to identify gaps or risks. Research system-related issues and collaborate with IT and other stakeholders to resolve technical and connectivity challenges. Develop, update, and maintain system-specific Standard Operating Procedures (SOPs). Proactively report findings, action plans, and solutions to leadership. Attend all equipment-related meetings to stay informed on system changes and issues. Customer Service & Vulnerability Assessment Partner with Accounting, IT, and Operations teams to investigate customer feedback, service issues, and system-related complaints. Identify root causes of customer issues and system vulnerabilities, addressing both immediate concerns and long-term improvements. Respond directly to guest complaints, providing resolution, education, and feedback when appropriate. Educate staff and leadership on findings, system usage, and best practices. Oversee and support the customer service team to ensure consistent service standards. Train Assistant Facility Managers (AFMs) and above on updated processes and operational standards. Reservation Management & Closed-Lot Oversight Manage and oversee reservation-only and “closed lot” sequencing processes to ensure accuracy and prevent revenue loss. Review occupancy counts, lot status, and reporting for accuracy. Work with managers to: Ensure lot counts are correct and updated in real time. Prevent premature lot closures. Ensure no valid reservations are turned away. Establish clear plans for diverting drive-up customers and tracking activity. Attend all Helm and Aeroparker meetings to stay current on reservation rules, system updates, and operational changes. Qualifications High school diploma or equivalent required; bachelor's degree preferred. Minimum of three (3) years of experience in a customer service, operations, or administrative support role. Excellent verbal and written communication skills, with strong grammar and spelling proficiency. Demonstrated ability to manage time effectively, prioritize tasks, meet deadlines, and handle multiple responsibilities simultaneously. Strong analytical, interpersonal, and problem-solving skills. Self-starter with the ability to work independently, prioritize workload, delegate when appropriate, and lead or motivate others with minimal supervision. Highly reliable and punctual; flexible, well organized, diplomatic, and capable of managing a high-volume workload. Strong typing skills with speed and accuracy (preferred minimum of 40 WPM). Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools (Gmail, Calendar, Docs). Prior experience working with databases or enterprise systems (e.g., AS400) is a plus. Ability to interact professionally and courteously with clients, customers, employees, office personnel, and contractors. Knowledge of modern office practices and procedures. Maintains a professional appearance and presentation. Salary Range: $38.50 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Creative Submission Required To Be Considered: All applicants must submit a short presentation (PowerPoint, video, or other format) showing why you are the best fit for this role. Be creative - surprise us! Please send your presentation to *************************** as part of your application. We are seeking a versatile Customer Service Manager to lead our business marketing efforts and manage client relationships independently. This unique role combines marketing, customer engagement, and business development to help grow our brand and drive new opportunities. Key Responsibilities Develop and execute marketing strategies to promote our construction services and enhance brand visibility. Manage client communications, responding promptly and professionally to inquiries, quotes, and follow -ups. Create and maintain marketing materials such as presentations, social media content, newsletters, and proposals. Conduct market research to identify new business opportunities and stay ahead of industry trends. Collaborate closely with company leadership to align marketing and customer outreach with business goals. Use CRM and digital marketing tools to track leads, customer interactions, and campaign effectiveness. Represent the company at trade shows, community events, and client meetings as needed. Provide creative ideas and initiatives to help grow the business and improve customer experience. Requirements Bachelor's degree in Marketing, Business, Communications, or a related field. Minimum 3 years of experience in marketing, business development, or customer -facing roles. Strong skills in digital marketing, content creation, and client communication. Self -motivated with the ability to work independently and manage multiple responsibilities. Excellent interpersonal, organizational, and communication skills. Experience with CRM platforms and marketing tools is preferred. Creative mindset with a proactive approach to problem -solving and business growth. Benefits Comprehensive health insurance package Retirement savings plan Paid vacation and sick leave Professional development opportunities Collaborative and supportive work environment

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Cypress, TX. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day What we provide: Base Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) 3 weeks' vacation 401 K Retirement Plan (eligible after first year) Valuable experience Growth potential/Opportunity for advancement within my office Weekday schedule M-F; 8:00 a.m to 5:00 p.m. (Closed Sat/Sun) Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Are you detail-oriented, process-focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability? LabCorp is seeking a **Support Services Supervisor** in our accessioning department to join our team in **Houston, Texas** . In this position, you will work in a fast-paced, customer-focused, and challenging environment and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". **Schedule: 3rd Shift, Monday evening through Friday evening/Saturday AM. Weekends as needed.** **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (************************************************************** . ** ** **Job Duties/Responsibilities** + Supervise the day to day operations of the department. + Assist with preparation of laboratory specimens for analysis and testing + Directly supervise, train, and mentor non-technical personnel of the department + Monitor daily workflow in the referral department and schedule adequate coverage + Responsible for ensuring all shifts in the department are properly staffed + Research and resolve any production errors while escalating when necessary + Engage in continuous process and service level improvements + Perform quality assurance checks to ensure efficiency and accuracy + Prepare and maintain Quality Assurance records and documents + Meet regularly with direct reports to provide coaching and feedback for their development + Responsible for administering and managing policies and procedures + Process and maintain payroll and personnel files + Perform administrative duties as needed **Requirements** + High school diploma or equivalent. + Associate's degree or higher is a plus + 3 years of relevant experience, preferably in a clinical laboratory setting. + Prior supervisory or leadership experience is preferred + Familiarity with laboratory operations, as well as policies and procedures, is preferred + Strong computer skills and working knowledge of Microsoft Office + Excellent communication skills; both written and verbal + High level of attention to detail with strong organizational and prioritization skills + Strong critical thinking skills with the ability to make decisions in a fast-paced environment **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow. We're seeking a dynamic, customer-focused professional to join our team as a Part-time Client Service Associate (Teller) at our South Shore Banking Center in League City, TX. In this front-line role, you'll be the face of Amegy Bank-delivering exceptional service, building relationships, and assisting customers with their everyday banking needs. This position offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If you're passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals, we'd love to hear from you! Key Responsibilities: Deliver comprehensive banking services by efficiently and accurately processing financial transactions within authorized limits, ensuring timely completion and maintaining a consistent, acceptable balancing record. Leverage knowledge of bank products and services to identify customer needs and promote solutions that strengthen and grow client relationships. Identify and fulfill client needs by delivering a range of banking services, including issuing counter checks, performing account maintenance, processing money transfers, and accepting loan payments. Provide an outstanding customer experience while identifying product or service needs and making appropriate referrals. Proactively identify opportunities to cross-sell bank products aligned with clients' needs and maximize value. Ensure all responsibilities are carried out in strict adherence to applicable laws, regulations, and established bank policies and procedures. Resolve customer concerns promptly through direct assistance or by referring them to the appropriate banking center or specialized resources. Comply with the bank's security protocols while safeguarding the confidentiality of records and client information. Meet daily with the Branch Service Manager and/or Branch Manager to review progress toward individual and banking center performance goals. Perform additional responsibilities as assigned to support branch/banking center operations and client service. Required Qualifications: High school diploma or equivalent required. Minimum of 6 months of experience in customer service, banking, cash handling, balancing, sales, or a related field. Prior experience in a customer service or cash handling role is strongly preferred. Strong customer service skills with the ability to communicate clearly and effectively. Basic math skills and proficiency in computer systems and cash-handling equipment. Demonstrated attention to detail and accuracy in processing financial transactions. Knowledge of banking products and services is a plus. Skilled in cross-selling bank products and services tailored to meet individual client needs. Proven experience in achieving or surpassing sales goals and referral targets. Consistent, reliable attendance and exceptional time management skills. Ability to work efficiently in a fast-paced environment while consistently maintaining professionalism. Work Schedule: Monday-Friday, 1:00 PM - 5:15 PM Saturday, 8:45 AM - 1:15 PM This is a part-time position: 20 hours per week. Must be able to work a flexible schedule within the hours listed above. Employee Benefits: At Amegy Bank, we are committed to creating value for our customers, communities, employees, and shareholders. As a valued team member, you play an essential role in our success. Our comprehensive benefits are designed to protect your health and well-being, and that of your family, while supporting your professional growth. Medical, Dental, and Vision Insurance - starting your first day! Mental Health Support, including coaching and therapy sessions. Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Dependent Care Accounts. 401(k) Plan with Company Match and Profit Sharing. Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays. Tuition Reimbursement for eligible employees. Employee Ambassador preferred banking products. Competitive compensation aligned with experience. Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation's employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions. Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.

Branch Manager We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, and other customer service backgrounds. Direct support from organizational leadership will help you cultivate the skills to successfully manage a practice independently. This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Serenity Healthcare's proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking an Branch Manager for our Sugar Land office. Your primary responsibility will be to own the metrics that allow patients to take back their lives. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. Benefits Superior Operations Management training in the healthcare industry Accelerated healthcare career growth - rapid advancement opportunities Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K 20 days off annually (10 PTO days and 10 Holidays) Employee access to Serenity's treatment options Responsibilities Lead team to provide exceptional patient experience and outcomes Conduct daily operations including staff scheduling, office administration, and performance management. Take ownership of team, office and patient outcomes Understand and connect patients with Serenity's treatment options Provide support for 1 to 3 providers Train and educate new provider assistants Qualifications High School Diploma/ GED. Strong customer service mindset. 3 years of management or leadership experience Excellent verbal and written communication, and basic math skills. Well-versed in de-escalation skills and ability to connect with individuals. About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients

Are you detail-oriented, process-focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor in our accessioning department to join our team in Houston, Texas. In this position, you will work in a fast-paced, customer-focused, and challenging environment and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". Schedule: 3rd Shift, Monday evening through Friday evening/Saturday AM. Weekends as needed. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Job Duties/Responsibilities Supervise the day to day operations of the department. Assist with preparation of laboratory specimens for analysis and testing Directly supervise, train, and mentor non-technical personnel of the department Monitor daily workflow in the referral department and schedule adequate coverage Responsible for ensuring all shifts in the department are properly staffed Research and resolve any production errors while escalating when necessary Engage in continuous process and service level improvements Perform quality assurance checks to ensure efficiency and accuracy Prepare and maintain Quality Assurance records and documents Meet regularly with direct reports to provide coaching and feedback for their development Responsible for administering and managing policies and procedures Process and maintain payroll and personnel files Perform administrative duties as needed Requirements High school diploma or equivalent. Associate's degree or higher is a plus 3 years of relevant experience, preferably in a clinical laboratory setting. Prior supervisory or leadership experience is preferred Familiarity with laboratory operations, as well as policies and procedures, is preferred Strong computer skills and working knowledge of Microsoft Office Excellent communication skills; both written and verbal High level of attention to detail with strong organizational and prioritization skills Strong critical thinking skills with the ability to make decisions in a fast-paced environment If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.