Customer service supervisor jobs in Port Saint Lucie, FL

Must be based in South Florida (Juno Beach) Up to $33/hr Looking to hire right away! Required Skillsets: Bachelor's degree in Education, Instructional Design, or related field preferred 3-5 years of Customer Service Experience Experience in training design and development, preferably in a technical or utility environment Proficiency with eLearning authoring tools (e.g., Articulate, Rise, Canva) Additional Considerations: SAP experience strongly preferred Job Description: Insight Global is looking for a Training Analyst to support the design, development, and delivery of comprehensive training programs for SAP implementations impacting back office operations. Role plays a critical part in ensuring employees are equipped with the knowledge and skills needed to successfully adopt new systems and processes, while capturing and documenting key workflows to support sustainability and ongoing reference. Duties & Responsibilities • Support the design, development, and delivery of training materials for SAP items impacting back office users • Collaborate with Subject Matter Experts (SMEs) to ensure training content is accurate, comprehensive, and aligned with operational needs • Collaborate in the development of multiple training modalities including eLearning modules, videos, simulations, job aids, and instructor-led training materials • Facilitate instructor-led and/or virtual-led training sessions for back office end-users impacted by SAP implementations • Support process documentation to capture workflows and system procedures Collaboration & Stakeholder Engagement • Partner closely with SMEs and business stakeholders to gather requirements and validate training approaches • Work alongside internal training team members to ensure consistency and quality across all training deliverables

The Guest Experience Manager supports the development, delivery, evaluation, and overall quality of the public programming and community outreach initiatives. The Guest Experience Manager will lead program creation and educator facilitation for existing exhibit-based experiences. They will also plan and build innovative new programs. This role also oversees the development and implementation of surveys, data collection, and evaluation tools to assess program quality, guest satisfaction, and learning impact. The position supervises and mentors Guest Experience Educators, volunteers, and interns. Responsibilities Research, develop, prepare, and deliver engaging science activities, workshops, demonstrations, and programs for guests of all ages. Create, implement, and supervise programs and daily exhibit experiences. Design and develop new programs for expansion spaces. Collaborate on special events and grant-funded programming. Communicate with community partners to support and coordinate programming. Provide a positive, inclusive, and engaging atmosphere for all guests. Oversee planning, inventory, organization, and storage of materials used in daily and seasonal programming. Manage operational needs, training, and quality standards for educator-led exhibit programs. Support off-site outreach operations and coordinate logistics for events. Develop, implement, and manage surveys, feedback tools, and data-collection methods to evaluate program effectiveness, guest experience, and learning outcomes. Collect, analyze, and report data to inform program improvements and support grant reporting. Coordinate volunteer tasks and scheduling with the Events Manager. Assist with setup and breakdown of activities, programs, and special events. Perform additional duties as assigned to support the Community Engagement & Education Department as programs expand. Requirements: Minimum of 3 years of experience in educational programming, science, or technology; bachelor's degree preferred. Strong interest in public education, public speaking, and STEM/STEAM programming. Creativity, enthusiasm, and strong ability to engage guests through hands-on learning; theater experience is a plus. Comfort working with chemicals, tools, craft materials, and small animals as needed. Proficiency with computers and basic data-tracking tools; experience with survey or evaluation software is a plus.

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.25 Maximum Salary: $20.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Job Details Management Fort Pierce, FL Vero Beach, FL Full Time $80000.00 - $100000.00 Salary Customer ServiceDescription Perricone Farms has joined forces with the renowned Natalie's Orchid Island Juice Company, uniting two industry leaders in the premium citrus juice market. This strategic acquisition combines Perricone's expertise in craft citrus juices with Natalie's reputation for high-quality, fresh-squeezed products, creating a dynamic company poised for significant growth, innovation, and expanded market reach. As part of this exciting growth, Perricone Farms is seeking a proactive and experienced Customer Service Manager to join our team at our Fort Pierce, Florida facility. This key leadership role will oversee customer interactions, manage the order-to-delivery process, and ensure exceptional service across all wholesale, retail, and distribution channels. This is a dynamic position offering long-term, stable employment and a competitive benefits package, including health, vision, dental, life insurance, and a 401(k) plan. Perricone Farms is hiring a strategic and experienced Customer Service Manager to oversee and elevate its customer service operations, ensuring excellence across all customer touchpoints. Key Responsibilities: Leadership & Team Development Lead, supervise, and mentor the customer service team to ensure high performance in order processing, fulfillment, and delivery. Hire, train, and develop team members, setting clear performance goals and conducting regular reviews. Foster a proactive, customer-centric, and solution-oriented team culture. Provide coaching and development opportunities to support continuous improvement. Customer Experience & Relationship Management Ensure exceptional service to both B2B and B2C customers, including distributors, retailers, and foodservice partners. Maintain and strengthen key customer relationships to drive satisfaction and loyalty. Handle and resolve escalated issues with professionalism, urgency, and tact. Process Improvement & Service Strategy Develop, implement, and refine customer service procedures, policies, and standards to drive operational efficiency and service excellence. Evaluate and streamline the order-to-delivery process, identifying gaps and executing enhancements. Lead the adoption and effective use of CRM and ERP systems for accurate order tracking and communication management. Cross-Functional Collaboration Work closely with Sales, Supply Chain, Logistics, Production, and Finance teams to resolve order, inventory, or delivery challenges. Ensure alignment across departments on customer commitments, fulfillment timelines, and service expectations. Participate in demand planning and inventory coordination to proactively support service continuity. Performance Monitoring & Reporting Define and monitor key performance indicators (KPIs), service levels (SLAs), and team metrics to measure success. Analyze customer feedback and service data to identify trends, root causes, and opportunities for improvement. Prepare and present regular performance reports and recommendations to senior leadership. Qualifications Bachelor's degree in Business, Supply Chain, or related field preferred. 5+ years of customer service experience, with at least 2 years in a supervisory or managerial role (experience in the food, beverage, or CPG industry preferred). Strong leadership, problem-solving, and organizational skills. Excellent communication and interpersonal abilities. Experience working with ERP/CRM systems (e.g., SAP, NetSuite, Salesforce). Ability to manage high volumes of orders and inquiries with attention to detail.

Wonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987. The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer. Job Description We are looking for a motivated and experienced Customer Support Manager to lead our customer support department. The Customer Support Manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. You will be up-to-date on industry products and trends, and train staff accordingly. The ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff. Pay: $20.00 - $35.00 per hour. Customer Support Manager Responsibilities: Managing the customer support department's day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote their implementation. Informing the team of all new information related to products, procedures, and trends. Assessing support statistics and preparing detailed reports on the findings. Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts. Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department. Qualifications Customer Support Manager Requirements: High school diploma or equivalent. Proven experience as a Customer Support Specialist, preferably within a similar environment. Thorough knowledge of legislation pertaining to consumer protection. Prior experience in a managerial or supervisory role will be advantageous. Top-notch oral, written, and interpersonal abilities. Well-developed arbitration skills with the ability to remain impartial. Affinity for multitasking with precision. Capacity to accept and utilize constructive criticism. Alignment with our company's values. Additional Information Wonder Works employees have a winning attitude and champion innovation, teamwork and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning and growth opportunities, competitive salary compensation, rewarding bonus programs, and a wide range of work-life benefits designed to make your life easier. All your information will be kept confidential according to EEO guidelines.

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all current customer service, cash control, labor control, expense and supply controls, asset protection, maintenance, physical safety, food safety, associate and customer engagement policies are being followed. This role will create a shopping and working environment that exemplifies the company's commitment to and vision of service, quality and neighborhood partnerships. This position will create a strong company bench by identifying and developing individuals' skills and abilities for future advancement. This role is responsible for hiring and training execution in the store. This is a working manager position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work. Key Performance Indicators Overall Customer Satisfaction OSAT (Service) Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Produce Scanning · Ensures the customers are correctly charged, the department is replenished properly and decreases the risk of shrink. Items per Bag Gauges the potential over spending of bags when not meeting the company goal. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Assists in managing the fiscal budget, in-stock, inventory, shrink, expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility within the best interests of the organization. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Analyzes P&L for business opportunities. Determines areas for improvement and communicates finds and plans of action with store manager. 30% Department Leadership Participates actively as a coordinated, motivated management team. Trains and coaches team on all KPIs, customer service, product knowledge, suggestive selling, safety and sanitation. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store's operations are consistent with all aspects of federal, state, and the company's health, safety, and sanitation codes. 15% Associate Leadership Responsible and accountable for the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and accountable for ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices by following up with leaders and new hires. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures. 15% Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10% Disclaimer Performs other job-related duties as assigned. Qualifications Required Education Course of Study High School Diploma or Equivalent Preferred Education Course of Study Bachelor's Degree Business or related field Language(s) Required Language(s) Preferred English English and Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Proficient with computer applications used in effectively operating the department. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement. High standard of integrity and reliability. Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent Overnight Occasional No Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week Job Tag #WD

* This is a hybrid role that offers the flexibility of working both remotely and in the office on a rotational basis. The in-office requirement is every other week. ESSENTIAL DUTIES AND RESPONSIBILITIES * Collaborate with functional leaders to ensure timely follow-up on customer actions and issue resolution. * Proactively identify and resolve problems that may impact customer satisfaction, including data setup, invoicing, and equipment service. * Provide customers with scheduled and on-demand reports on key service metrics. * Deliver outstanding customer service by effectively researching and resolving invoice inquiries related to plan types and service offerings. * Act as a subject matter expert, responding promptly and accurately to customer and organizational inquiries. * Proactively engage with customers to enhance the experience and preemptively address potential escalations. * Serve as the escalation point for customer issues, facilitating timely responses and adjustments as needed. * Ensure compliance with work order and case handling guidelines. * Maintain accurate and updated shared documents, including customer contracts and pricing. * Consistently meet or exceed quality standards, productivity targets, and key performance indicators (KPIs). QUALIFICATIONS * Proven ability to plan, prioritize, and complete projects efficiently. * Exceptional customer service and relationship-building skills. * Strong verbal and written communication skills, with the ability to prepare reports and business correspondence. * Skilled in delivering presentations and responding effectively to inquiries from managers and customers. * Proficiency in Microsoft Office programs (Word, Excel, Outlook, PowerPoint). * Highly organized, detail-oriented, and adept at multitasking in a fast-paced environment. * Ability to work independently and collaboratively in a team setting. SKILLS AND COMPETENCIES * Analytical and Problem-Solving Skills: * Strong attention to detail with excellent accuracy and precision in results. * Resourceful and solution-focused, capable of navigating ambiguity effectively. * Customer Focus: * Passionate about delivering exceptional results and continuously improving customer satisfaction. * Demonstrated ownership mentality and accountability in handling customer challenges. * Personal Attributes: * High-energy and results-driven with a strong work ethic. * Ability to foster positive relationships, collaborate effectively, and work independently. EDUCATION AND EXPERIENCE * Education: * High School Diploma or GED required. * Associate degree in Business Administration or Accounting preferred. * Experience: * At least 1 year of experience in a sales coordinator or administrative position. * Minimum 2 years of customer service experience. * Experience in billing or account resolution is strongly desired. NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k)-retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Job Description Customer Service Manager APP Jet Center Stuart We are seeking a dynamic and experienced Customer Service Manager to join our team. The ideal candidate will be passionate about delivering exceptional customer service, possess strong leadership skills, and thrive in a fast-paced environment. As a Customer Service Manager, you will be responsible for overseeing all aspects of customer service operations, ensuring efficiency, accuracy, and customer satisfaction. Responsibilities: Customer Service Supervise lobby area and phone communications to ensure quality service. Manage CSR schedules in collaboration with the General Manager (GM), covering desk when necessary. Assist customers and address issues during peak activity periods. Customer Desk Coordination Coordinate customer handling during high operational periods. Monitor vehicle movements and manage issues promptly. Ensure effective communication between desk and ramp staff. Verify accuracy of data input and billing of ancillary services. Invoice Monitoring Review invoices before forwarding to accounting. Monitor transient hangar invoicing and address issues promptly. Identify root causes of invoice errors and provide staff training as needed. Review invoice cancellations and implement corrective actions. Services Accounts Receivables Review accounts receivable with GM weekly, addressing payment collection and account issues. Ensure proper setup of new accounts and communicate relevant information to staff. Address new client needs and update customer records accordingly. Training Train new CSRs and assist in training new line techs on procedures and systems. Review training materials regularly to ensure compliance and effectiveness. Qualifications: Proven experience in customer service management role. Strong leadership and communication skills. Ability to multitask and thrive in a fast-paced environment. Proficiency in Microsoft Office Suite and customer service software. Benefits: Competitive salary Health insurance Retirement plan Paid time off Professional development opportunities If you are a motivated individual with a passion for delivering exceptional customer service and leading a team to success, we encourage you to apply. Join us in shaping the future of our company and making a positive impact on our customers' experiences.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 2475 N.W. Federal Highway Location: USA Marshalls Store 0350 Stuart FLThis position has a starting pay range of $15.00 to $19.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job Description Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Responsibilities What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills

Join the Good Greek Van Lines Team - Leaders in Long-Distance Relocation! Are you seeking an innovative, fast-paced, and rewarding opportunity to advance your career in the logistics and relocation industry? Look no further! Good Greek Van Lines, the long-distance moving division of Good Greek Moving & Storage, is expanding its team of professionals. Recognized as a top-tier provider in the national relocation space, Good Greek Van Lines specializes in full-service long-distance moving solutions across the country, offering expert coordination, secure transport, vehicle shipping, storage solutions, and elite concierge services. We are currently hiring for an Operations/Dispatch and Customer Service Support position-an essential and multifaceted role within our long-distance moving operations. This individual will work closely with our long-haul drivers, logistics teams, compliance personnel, and valued customers to ensure timely, safe, and seamless interstate relocations. We're seeking a dynamic, organized, and motivated professional with a forward-thinking mindset who thrives in a fast-moving environment. You must be comfortable juggling multiple responsibilities, delivering top-notch customer service, and maintaining clear communication across various teams and time zones. Why Join Good Greek Van Lines? Industry-leading reputation in long-distance moving High-growth environment with advancement opportunities Competitive compensation and comprehensive benefits package Key Skills & Qualifications Industry Experience Required Exceptional attention to detail Proficient in accurate data entry and documentation Strong verbal communication and active listening skills High energy, dependable, and solutions-oriented Experienced in CRM and dispatch software systems Strong multitasking and time management abilities Ability to thrive under pressure and tight timelines 1-3 years of operations, logistics, or dispatch experience (long-distance preferred) Bilingual (Spanish/English) is a plus Familiarity with DOT and FMCSA compliance a strong advantage Core Responsibilities Coordinate long-distance job schedules and dispatch logistics Maintain daily communication with drivers on multi-day interstate routes Ensure DOT compliance and document/report violations as needed Monitor driver progress, provide ETAs, and update CRM systems in real-time Act as a liaison between customers, dispatchers, and the customer service team Maintain driver-helper pairings and job capacity planning Handle inbound and outbound calls, address customer inquiries, and resolve issues Ensure accurate documentation of mileage, delivery notes, and service quality Provide proactive updates and customer reassurance throughout the move cycle Job Type: Full-Time Salaried Position Compensation & Benefits: Competitive salary Paid training Comprehensive benefits package (medical, dental, vision, etc.) Opportunities for advancement within the Good Greek organization Good Greek and our affiliates are equal opportunity employers. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $18.00 - $20.00 / Hour

Under the direction of the Vice President, and the clinical leadership of the Chief Medical Officer, the Patient Service Manager is responsible for the management of the Call Center at Whole Family Health Center. This position is responsible for strategizing and coordinating quality outcomes via call center management. The Call Center Manager will provide oversight and support for his/her areas of responsibility. Primary responsibilities include managing support staff, identifying opportunities to improve patient access and customer satisfaction, assisting in streamlining support staff workflows, and tracking metrics for their area of responsibility. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This is a position of trust. Communication Good oral and written communication skills are required for this position. Information must be exchanged using tact and persuasion appropriately. The person in this position must be able to communicate with the patients, staff, and others; and contribute to a positive environment. The ability to communicate in Spanish, Creole, or both is a plus. Key Responsibilities Provide overall direction and structure for Call Center on behalf of Whole Family Health Center. Directly supervises staff to ensure adherence to departmental policies and procedures. Ensure documentation and implementation of call center processes that clearly define the expectation of quality outcomes and within strict adherence to service level timelines associated to each workflow. Assist Whole Family Health Center Management in responding to client complaints. This role is responsible for ensuring department staffing, call quality, and call handle goals are met through continuous monitoring of call center software and reports. Training, mentoring, and coaching are also integral responsibilities for this role to support the continued development of staff. Tracks key performance indicators to show trends and identify opportunities for improvement. Provides feedback on workflows and processes to Vice President. Uses workforce management software to create, review, and/or approve employee schedules to ensure adequate staffing for anticipated call volume. Maintain privacy of all patients, employees and volunteer information and access such information only on a need-to-know basis for business purposes. Comply with all regulations regarding corporate integrity and security obligations; Report all behaviors and/or activities that are unethical, fraudulent, or unlawful. Meets routinely with management teams to ensure the seamless integration of each department's needs and makes certain there are constant communication updates. Performs other duties as assigned. Education & Training High School Diploma or GED required. College degree preferred but not required. Must be cross trained in electronic medical records, scheduling software and Microsoft Outlook. Experience Minimum three years' work experience in quality management required (supervisory experience a plus). 2 plus years of experience in developing requirements and performing system analysis (examples - utilizing use cases and stories development for articulating business requirements). 6-8 years of work experience in health care setting (Federally Qualified Health Center [FQHC] or ambulatory care a plus) and/or equivalent education. Working knowledge of Federal, State, and local laws, regulations, and policies related to ambulatory health service delivery systems. Working knowledge of quality improvement programs and procedures. Computer skills and knowledge, particularly word processing, spreadsheet, and presentation programs. Acute business acumen and understanding of organizational issues and challenges; organized with a natural inclination for development strategy and tactics. Bilingual in English and Spanish preferred. Culturally competent in assessing systems of care serving diverse patient populations. Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. Requirements Level 2 background clearance required. Proof of immunizations for MMR, HEP B vaccination, and either a history of chicken pox (varicella), or documentation of the varicella vaccine, current Tdap, and a PPD Test at time of hire.

Skyborne Values In the ever-changing world of pilot training, standing still is not an option. Underpinning our pioneering spirit is an innate desire to continuously evolve. Our innovative approach challenges the norms of standard training, and as a result we deliver excellence to trainees and customer airlines alike. Be part of Skyborne, the world's leading airline academy. Lead change, bring your ideas, ingenuity, and determination and make a real difference, in return you will enjoy the most competitive salary package and benefits, career security and flexibility, set in beautiful and thriving parts of the world, in state-of-the-art facilities. We're not just an airline academy; we're a movement, and we want you to be part of it. Job Description Skyborne Opportunity We are looking for skilled and talented Operations Command Center Supervisor. You will be responsible for effectively assisting with the daily tracking, monitoring, and reporting of student progression, ensuring if any delays or issues are found, the notification has been provided to the Manager. If you thrive in a dynamic environment, enjoy working with people and are motivated by delivering excellence, then we could be a good fit for you, and you for us. Responsibilities include: Regular review of current and forecast weather conditions, Temporary Flight Restrictions, and Notices to Airmen (NOTAM) for impact on flight operations throughout Florida and Southeastern USA, as appropriate for current flight operations. Obtain standard weather, TFR, and NOTAM information at beginning of each shift and secure updates at least every hour using the Operations Weather/TFR/NOTAM Procurement Checklist. More frequent updates of weather must be conducted during periods of rapidly changing weather conditions and/or when forecasts are observed to be inaccurate. Prior to commencement of daily flight operations, conduct weather and operations impact conference call with the assigned Chief / Assistant Chief on duty for the day, using the Operations Command Center Chief/Assistant Chief Conference Call Worksheet. Record any discussed operations restrictions with the Chief / Assistant Chief on the worksheet and require that necessary signatures have been obtained. Remain alert for weather conditions that are not as reported or forecast, taking into consideration limitations of automated weather reporting. Collect pilot reports from flight instructors and trainees regarding actual and/or observed flight conditions. Alert company aircraft of any incoming hazardous conditions and hold flights outside of Vero Beach, divert to alternative airports, and/or recall flights back to ramp as conditions dictate. Qualifications Professional requirements are as follows: FAA Dispatchers or Logistic experience required. FAA Commercial Pilot Certificate or ATP, Airplane Single-Engine, Land required, Airplane Multi-Engine Land preferred. Instrument Rating preferred. Current FAA Certified Flight Instructor Certificate (CFI-A) preferred. High school diploma or Certificate of High School Equivalency (G.E.D. -demonstrated satisfactory performance in the General Educational Development Testing Program) with two to three (2-3) years related experience and/or training, or equivalent combination of education and experience. Contingent to employment, all candidates must pass a drug screening and background check, along with TSA badging-if required for your role. Additional Information Benefits Work Hours: Flexible Shift Schedule, Evening, M-TH 4pm-12am, Friday 2pm-10pm, Saturday Salary: $20-25.00 hourly (DOE) Health Insurance (medical, dental and vision) 401k Investment PTO - 18 days, plus 5-Sick Days Holidays - 9 days This is an opportunity not to be missed. If you want to take your career to heights you never thought possible, then we want to meet you.

Your Purpose: As a critical member of the Brightline Station Operations team, you will assist the Station Manager's direct daily operations and all aspects of the business within the station, keeping safety at the forefront of everything you do. While working closely with the Rail Operations and Security teams, and liaising between additional departments, you remain focused on ensuring a smooth and efficient, hospitable and comfortable travel experience is encountered by all our Guests. Though you report to the Station Manager, your daily interactions will mostly be with Guests and station Teammates. You will rotate as a Duty Manager and monitor schedules and communication activities in all areas. If you're a people-person looking for a role where you'll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity! Your Role [Essential Functions]: Create a culture of engagement, learning, and team development. Motivate Teammates and maintain a positive work environment while ensuring the entire team reflects Brightline's values. Celebrate successes and recognize the contributions of Teammates. Assist the Station Manager in disseminating operating procedures related to station appearance and performance reporting. Interact with Guests on a regular basis throughout the station to obtain feedback on quality of product, service levels and overall satisfaction and respond to complaints as necessary. Ensure deliveries received while on duty are stored and recorded appropriately. Stay on top of inventory levels for office supplies, cleaning supplies, and F&B products to ensure proper levels according to the expected consumption levels. Be the Subject Matter Expert trained on all mobility tools and processes. Engage with mobility partner leaders to promote an efficient, high quality Guest experience. Ensure all Mobility drivers are adhering to uniform and grooming policies and following SOPs. Stay up to date on company policies and terms of service; ensure these live in our stations and Teammates are aware of updates and/or changes. We are a new business model - agile and evolving. The job description isn't meant to be a complete list of your qualifications or all the things you'll do. Managerial Responsibility: Direct supervisory responsibility including the to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward or discipline or effectively recommend such actions. Qualifications, Knowledge Skills & Abilities: You have two or more years of experience in high-traffic environments such as hospitality, guest services, or transportation. You enjoy working with people and maintain a positive, upbeat attitude even during stressful situations. You're skilled at adapting your communication style to connect with a diverse range of individuals. You're able to assist guests with special needs, including providing wheelchair support when necessary. You demonstrate sound judgment and can think and act independently. Your verbal and listening skills are excellent, with a strong focus on delivering outstanding guest service both in person and over the phone Knowledge of F&B operations/standards preferred. You're comfortable being on your feet all day-standing, walking, and staying physically active throughout your shift. You can lift and carry baggage of various sizes and weights over short distances and occasionally push a wheelchair. Knowledge of inventory management/logistics. While you don't need to be a math expert, you possess basic math skills. You work well under pressure and are equally good at taking direction, as you are giving it. You have previous experience with ensuring policies and procedures are closely followed. You are a minimum of 18 years old. You are safety-focused in your day-to-day life; ever-vigilant to inform and help others stay safe in their environment. You are able to work shifts, including early mornings, nights, weekends, holidays and long hours at times. Knowledge of the prevention of foodborne illnesses and health regulations is not required but a PLUS. The ability to speak multiple languages is not required, but a PLUS. Work Environment: Works in a clean, air-conditioned office space, free of noise, dust, and humidity. Physical Demands: Regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. This position is very active and the employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl all day. Occasional lifting of light items required. No specific vision requirements. Objects weighing 70 pounds or more must be accompanied by a second individual to avoid injury. Travel: None Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country. Brightline is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn. **Position Summary:** Responsible for planning, implementing, and managing the activities of the Commercial Service workforce. **Duties and Responsibilities:** + Responsible for planning, implementing, and managing the activities of the Commercial Service workforce. + Ensures the Commercial Service group meets company gross profit objectives through field productivity, scheduling, maximizing billings, and controlling costs. + Provides adequate supervision and personnel deployment and utilization and materials purchasing and coordination to ensure maximum profit potential. + Supervises all indirect cost and expense below budget levels. + Accomplishes all commercial Service work within client and company agreed parameters. + Provides timely and adequate sales support to ensure service field technicians are fully productive. + Responsible for preparing proposals for potential clients. + Sets realistic schedule for self and subordinates to ensure maximum utilization of resources and timely completion of tasks. + Direct coordinate activities of work force to generate sales at or above company standards. + Determines staffing requirements, interview, hire, develop and manage new employees, or oversee those personnel processes. Manage all employee annual performance reviews and month end performance reviews in a timely manner. + Prepares budget, manage revenues and expenses, drive new customer acquisitions, ensure great customer service, and manage and prepare reports to document results. + Authorize all expenditures handled directly by the department in adherence to company policy. + May engineer, plan, schedule, service, program and or install simple to complex fire alarms systems and/or programming panels. + Other duties as assigned. **_Qualifications - External_** **Education/Certification:** + 4 year degree required. Master's Degree preferred. **Experience:** + 5 - 7 years of business experience in sales and / or operations, with a minimum of 3 years of related Field Leadership experience preferably within the service industry and/ or with security, and previous Business Growth P&L responsibility preferred. Strong understanding of fire, CCTV, security and card access systems, low-voltage systems, installation and testing. **Skills/Requirements:** + Knowledge and experience in organizational effectiveness and operations management. + Knowledge of financial and accounting principles and practices. + Experience with employee relations, talent management/engagement, team building, customer service, and interpersonal skills. + Superior leadership & supervisory skills, excellent time management, planning, and forward-thinking skills. + Must demonstrate ability to work with and influence peers and management. + Expert familiarity with applicable codes (i.e., NFPA 25 and NFPA 72). + Available for travel, which may include nights and weekends to accommodate customer's schedule. + Physical requirements may include but are not limited to climbing up or down ladders, occasional lifting up to 50lbs, stairs, scaffolding, ramps and the like; remaining in a stationary position, often standing or sitting for prolonged periods; moving about to accomplish tasks or moving from one worksite to another; moving in different positions to accomplish tasks in various environments including tight and confined spaces; and general office duties including use of a computer. + Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Job Details Palm Beach - West Palm Beach - West Palm Beach, FL Full Time Up to 5% Any OperationsDescription “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Medical Center Supervisor will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic sites. They provide all medical specialists with resources necessary to meet the needs of patients and meet the financial objectives of the practice and group. Management and Leadership skills are essential to the success of this position. The main focus of the Supervisor is to support a team of highly qualified and dedicated staff to provide quality medicine while creating and maintaining the “Sanitas Culture” for patient care. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Patient Experience - Achieve NPS (Net Promoter Score) goal. Physical presence in the waiting room during operating hours. Informing patients of any delays beyond appointment time. Make sure that patients leave informed of all their next steps and care treatment. Talks to patients randomly to ask about their experience and identifies promoters for Google reviews. Deescalate potential patient complaints - those patients that seem inpatient and/or had a bad experience. Reduces the complaints ratio (per 500 visits). Address the complaints. Identifies causes to avoid future similar complaints. Increases Social Media reviews. Scheduling - Ensures appointment availability per provider and center meets established goals. Reviews and coordinates action plan with providers and/or medical director/lead to resolve any challenges with appointment availability. Pre-Visit - Leads daily Huddles with clinical and operational staff. Ensures clinical and administrative Pre-Visit Planning Completion. Visit - Ensure PCP Visits satisfaction. PCP Cycle time: Total time a patient spends in the medical center from check-in until check-out for PCP visits. Optimize utilization of the providers. Achieves Access Metrics goals. Reduces No-Show rate. Monitors that operational processes like check in and check out are followed according to established workflows and requests training for staff if necessary. Reduces patient's cancellations. Ensures referrals and HIM processes are followed according to established workflows. Urgent Care - Ensures patient satisfaction and operational excellence during UC Visits. Laboratory - Ensures patient satisfaction and operational excellence during LAB Visits. Diagnosing Imaging - Ensures patient satisfaction and daily operational excellence during DI Visits and with DI techs. Ensure the best use of the Installed Capacity and its utilization in the DI Service. Coordinates with the DI transversal lead the plan to improve LAB service results and performance. Ensure patient navigation between medical centers, Keralty Hospital and Preferred DI Centers Network. Ensures goals accomplishment at the regional level. Structure action plan between OM and Regional to achieve defined KPI goals set forth by DI leadership. Management of eCW schedules by OM. Management of day-to-day tech schedules, payroll and PTO requests. Collaboration with DI leadership and OM for HR dept needs and budgets based on reported volume and growth. Telephone Encounters - Assures Telephone Encounters buckets are addressed daily within 24 hours. Human Resources - Ensures required staffing for Clinical Ops positions are met based on budget needs. Monitors and approves OT only as necessary vs budget. Identifies and Recognizes employee of the month based on patient experience, patient feedback, staff feedback and performance. Strives and promotes Teamwork. Assures dress code company policy is followed according to guidelines - orders uniforms for staff. Promotes a healthy work environment with open lines of communication. Facilities Maintenance - Ensures facility cleaning and Order. Address equipment issues. Coordinates with Facilities department preventive tasks for the infrastructure. Reports - Generates and analyzes the reports to guarantee patient and staff satisfaction. New Products and Services - Supports new products and services implementation at the Medical Center. Administrative - Packing Slips. Ensures inventories for Office and Medical Supplies. Develop specialist Timesheets. Perform Inventory Management. Report System issues to IT in a timely manner. Growth - Encourage growth. Emergency Preparedness - Activates the emergency plan in the medical center. Safety - Ensure that the employees are trained and informed about the company safety policy. Enforce safe work practices and procedures. Encourage employees to identify and report unsafe or unhealthy workplace conditions or hazards. Take the proper actions to correct or prevent the unsafe or unhealthful conditions present in the workplace. Ensure the proper conditions of the safety emergency/rapid response equipment. Perform safety walkthroughs of the facility to identify possible unsafe or unhealthy conditions. Verify that the employee's performance meets the safety expectations. Ensure all the patients feel in a safe and healthy environment. Qualifications Supervisory Responsibilities Monitors how center staff are servicing patients. Responsible and accountable for all facets of facility performance and oversight of all facility-level teammates. Reports to Regional Ops the staff that are not engaged with service standards/expectations and creates an action plan to put in place. Monitors that CCAs are calling and welcoming patients from the waiting area properly. Leads daily Huddles with clinical and operational staff. Ensures required staffing for Clinical Ops positions are met based on budget needs. Creates Staff schedules: shifts (monthly) PTO/Coverage while maintaining patient satisfaction and operational excellence. Ensure that the employees are trained and informed about the company safety policy. Required Education Bachelor's degree. Required Experience Minimum 5 years supervisory experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Computer knowledge required (Word, Excel, Internet). Customer Service skills and training. HIPAA testing required. Responsible for compliance with on-call rotation. Knowledge and skills with payroll systems. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Preferred Qualifications Previous experience in healthcare preferred. Financial Responsibilities This position currently handles physical money or negotiates contracts. Cash Reconciliation Report - assure PRC runs report. Weekly Bank Deposits. Take responsibility for petty cash. Open encounters report - assure report running daily. Ensure all the encounters can be claimed. Budget Responsibilities This position has budget responsibilities. Maintain the budget of the medical center. Comply with the administrative cost under the established budget. Languages English Advanced Spanish Preferred Creole Preferred Travel Available for travel for company necessity upon request. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X INDCorp

Plum Market is thrilled to announce the upcoming opening of our newest location in Palm Beach Gardens, Florida, scheduled for early 2026 . This highly anticipated store will bring Plum Market's signature offering of fresh, locally sourced, and thoughtfully curated natural and organic foods to the vibrant Palm Beach community. Guests can look forward to a full-service experience featuring chef-crafted prepared foods, premium grocery selections, and exceptional hospitality in a welcoming, elevated environment that reflects the best of the Plum Market brand. Join the Plum Market Team - Where Passion Meets Opportunity! Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers. At Plum Market, our Team Members are at the heart of everything we do . We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members. Our Retail Grocery Stores reflect the diverse communities we serve . From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we'd love for you to apply and discover how you can be part of our team! Why Work at Plum Market? Flexible Scheduling - Full-time and part-time positions available with a variety of retail shifts to support work-life balance. Grow Your Passion - Learn about great food while advancing your skills and knowledge. Comprehensive Training - We invest in our Team Members with exceptional training programs. Competitive Holiday Pay - Earn time and a half for working on five federally recognized holidays: New Year's Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving. Career Growth Opportunities - As a growing company, we provide promotional pathways, so you can grow with us! Comprehensive Benefits Package - Medical, dental, and vision coverage for you and your family. 401(k) with Company Match - Available after just six months. Team Member Discounts - Enjoy 20% off grocery purchases and 50% off Team Member meals. Plum Market is more than just a workplace - it's a desirable and rewarding environment where your contributions matter. Employment is contingent upon a successful background check. Ready to be part of something special? Apply today! Description: The Guest Services Manager is responsible for overseeing all front-end operations for the store, ensuring an efficient and seamless Customer checkout experience. This role supervises cashiers, assistants, and baggers, providing leadership, direction, and support to maintain exceptional service standards. The Guest Services Manager also handles escalated Customer concerns, assists with complex transactions, and collaborates with other store departments to ensure smooth daily operations. Who you are: You are a confident and approachable leader who thrives in a Customer-focused environment. You are organized, adaptable, and skilled at managing multiple priorities at once. You lead by example, motivating your team to deliver outstanding service. You communicate clearly and respectfully with Customers, Team Members, and leadership. You are dependable, solutions-oriented, and committed to creating a positive checkout experience. What you will bring: Previous supervisory or leadership experience in retail, grocery, or hospitality preferred. Strong knowledge of cash handling, register operations, and customer service best practices. Excellent communication, problem-solving, and organizational skills. Ability to train, coach, and hold Team Members accountable to service standards and policies. Flexibility to work a variety of shifts including evenings, weekends, and holidays. Physical ability to stand and walk for up to 4 hours without a break. Ability to bend and stoop to grasp objects, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted. What you will do: Oversee all front-end operations during assigned shifts, ensuring smooth and efficient Customer flow. Supervise cashiers, assistants, and baggers, delegating tasks and monitoring performance. Provide training and coaching for new and existing front-end Team Members. Handle escalated Customer concerns, transaction overrides, and complex purchases. Ensure accurate cash handling and adherence to all financial procedures. Write and manage weekly front-end schedules to ensure proper staffing coverage. Enforce company policies and maintain high service and presentation standards. Hold Team Members accountable through consistent coaching and disciplinary actions when needed. Communicate effectively with other store departments to support operational flow. Provide feedback to Store Leadership regarding team performance and staffing needs. Uphold Plum Market's policies, safety standards, and commitment to outstanding Customer Service.