Customer service supervisor jobs in Reno, NV

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brandsand retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. In addition, you will support leadership with reporting, training, scheduling, as well as onboarding new hires. Are you ready to shape the future of shopping and get it done with us? What we offer: Competitive wages; $23.00 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner You're 18 years or older Can perform physical work of moving, bending, standing and can lift up to 50 lbs. Have reliable transportation to and from work location Have 1-2 years of merchandising experience Have experience leading and training people Can use your smartphone or tablet to record work after each shift Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment Join us and see what's possible for you! Click here to get started.

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We are seeking a results-driven, customer-focused Team Manager to lead a team of up to 18 Customer Success Associates at varying levels. As a Team Manager, you will oversee daily operations, track performance metrics, develop team members through coaching and training, and manage escalated customer issues to ensure swift, effective resolution. This role plays a key part in delivering outstanding customer service while collaborating with cross-functional departments to drive operational success. *This position requires holding an NMLS License and meeting qualifications for Qualified Individual licensing in needed states. What You'll Do Provide hands-on leadership to create a positive, collaborative work environment by setting clear expectations, motivating the team, and supporting professional growth. Oversee team performance, focusing on metrics like productivity, efficiency, quality, and SLA adherence, while driving continuous improvement through coaching and regular evaluations. Equip the team with up-to-date product knowledge, best practices, and company policies to ensure consistent, high-quality customer interactions. Manage daily team operations, addressing escalated issues, monitoring workflows, and empowering agents to meet SLAs. Ensure team adherence to Figure's policies and standards. Handle administrative responsibilities, such as managing performance records, PTO, and disciplinary actions, in compliance with company policies. Serve as a liaison with Workforce Management, HR, and IT to resolve employee concerns and maintain operational efficiency. What We Look For 3-5 years of leadership experience in customer support, preferably in contact centers or financial services industries, with a proven ability to manage performance metrics and drive team improvements. Strong communication and interpersonal skills, with the ability to inspire, develop, and hold team members accountable while fostering a culture of excellence and continuous improvement. Proven ability to ensure policy adherence, taking full ownership of team results. Strategic thinker with advanced problem-solving skills, capable of implementing innovative solutions in dynamic, evolving environments. Results-driven leader with confident, compassionate communication skills, effective in engaging with both team members and leadership. High proficiency in workforce management tools, CRM systems, and data analysis platforms. Salary Compensation Range:$77,400 - $86,000/yr 25% annual bonus target, paid quarterly Equity RSU package This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid

Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer is the number one retailer in America for the largest telecommunications and Entertainment Company servicing the community with wireless and AT&T TV! Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age1-2 years of wireless sales management3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 2015 Lake Tahoe Blvd Location: USA TJ Maxx Store 1283 South Lake Tahoe CA

Part-time Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. Responsibilities: Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression. Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns. Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations. Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience. Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere. Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction. Process payments and manage cash register transactions. Promote salon services and special promotions to clients, encouraging repeat business and generating referrals. Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students. Assist with other administrative tasks and salon projects as needed. Requirements Requirements: High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred. Previous experience in a customer service role, preferably in the beauty or salon industry. Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff. Excellent organizational skills and attention to detail in managing appointments and salon operations. Enthusiasm for working with students and supporting their learning and development. Ability to multitask, work in a fast-paced environment, and adapt to changing priorities. Proficiency in using salon management software or booking systems is a plus. Basic knowledge of cosmetology services, terminology, and beauty product brands. Professional appearance and grooming standards to represent the institution and maintain a positive salon environment. Flexibility to work evenings and weekends based on salon hours and client demands. Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.

We are now hiring Great People Who Care! A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results. They are able to create a memorable experience whether a customer is entering or leaving the store. The Customer Service Team Leader sets high standards for performance yet has fun, celebrates successes, develops and empowers a diverse front-end team. Communicates the department vision and engages the team members through collaboration and innovative ideas. The Team Leader uses their industry knowledge and expertise to achieve performance for the front end operation, sales performance, management of team members, policy and procedure compliance, safety, security, supervision, training, mentoring and any other duties as assigned. Be part of our store team and help us make a positive impact in our customer's lives. Working with us is like working with FAMILY. We promise our Team Members open and honest communication and opportunities for growth with our company. Our leaders lead with passion and purpose, and celebrate you with meaningful recognition. We promote a healthy life balance because we believe your personal well-being is essential. We have a passion for food, and we share an inspiring vision, "To change the way the world eats, one plate at a time." Perks & Benefits * Competitive compensation, paid weekly * Retirement Benefits * Medical, dental, and vision insurance for yourself and eligible dependents * Tuition Reimbursement for qualified courses * Scholarship opportunities for continued education * Family leave and paid time off * Store discount programs (10% off household groceries, free items) * Discounts to amusement parks, gym memberships, mobile phone plans, etc. * Employee Assistance Program (free financial, legal, and mental health services) * Fun work environment where you have the opportunity to nourish your community Compensation The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors. Expected Minimum Pay Rate USD $29.61/Hr. Expected Maximum Pay Rate USD $29.61/Hr. Responsibilities A Customer Service Team Leader is a responsible, friendly Team Leader who can safely work in a fast-paced environment and provide excellent customer service while supervising and leading a team. Shifts may vary between early morning to closing. A Customer Service Team Leader's responsibilities include: * Delivering store sales and profit budgets (P&L); Controls shrink, expenses and labor * Analyzes and measures department business trends; develops and implements plans to maximize operations/customer experience while meeting or exceeding goals/objectives. (e.g. cash handling, check-stand utilization, speed standards, opening/closing procedures) * Plans, organizes, directs and controls all department activities and operations * Discusses weekly/period store sales, labor projections, customer satisfaction, cashier speed and safety metrics with department team * Proactively plans to ensure customer assistance and other service needs throughout * Provides memorable customer service during daily customer interactions * Develops future leaders Qualifications Desired qualifications include: * Friendly and customer service oriented. Interest in food a plus * Previous leadership experience desired * Self-motivated, with a high attention to detail, quality and presentation * Skills to communicate effectively with coworkers and customers * Ability to work independently, effectively manage time and multitask in a fast-paced environment * Ability to read, understand and follow through on verbal and written directions * Ability to reliably meet required work schedule and adhere to company attendance policy Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Must be 18 years of age For Internal Transfers/Promotion Candidates: You must apply through the internal portal No disciplinary action during the past 6 months Your current leader must recommend that you apply for this position and provide an endorsement

This position is accountable for ensuring that appropriate collection of specimens and timely specimen handling / delivery are provided in an efficient and cost effective manner in accordance with laboratory and hospital policies and procedures. The incumbent is also responsible for ensuring that all procedures being performed in areas of responsibility will comply with all regulatory, accrediting, and licensure requirements. Scheduling of hours may be changed, as company deems necessary. Cover "on-call" hours as requested. Nature and Scope The Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages. In this supervisory position the incumbent can make operational decisions in conjunction or consultation with the Clinical Laboratory Leadership regarding hiring, performance evaluations, employee terminations, etc. Technical decisions regarding implementation of work flow policies and procedures will be made in conjunction with the Clinical Laboratory Leadership. It is the expectation that this incumbent is expected to be able to cover and provide support as needed from time to time. The major challenges of this position are supervising multiple employees, ensuring adequate staffing, general supervisory duties and development of new policies and procedures. Innovative cost reduction strategies are continuing areas for review to provide new opportunities and possibilities. The incumbent must consider the age of the patient when any patient contact is initiated. Must be able to communicate with a diverse patient population and their families when in contact. Positive customer service behavior is expected at all times. The incumbent must be knowledgeable of and observe all safety requirements in a laboratory and hospital setting. Comprehensive knowledge must be maintained for all procedures, which are required to be performed. Competency in work related skills must be demonstrated annually. This position may provide direct patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Three (3) or more years of clinical laboratory experience preferred or progressively related medical experience. (One (1) year of which should be in an acute care setting preferred.) Supervisory or documented leadership ability strongly preferred. License(s): Requires current State of Nevada license for Laboratory Assistant or an application must be submitted within six months of hire. Failure to apply for and/or receive a license by the seventh month will result in discharge. Incumbent may also possess an active Point of Care license, which would take the place of a State of Nevada license for Laboratory Assistant. Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Certification(s): None. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Working knowledge of Laboratory Information Systems is preferred.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - McCarran, Reno 3300 Waltham Way Suite 106 Division: Solutions Job Posting Title: Data Center Supervisor Time Type: Full Time . DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Creative Services Supervisor Company: Sarkes Tarzian, Inc. Are you a creative thinker, self-starter, and team player looking to take your career to the next level? KTVN 2 News Nevada is seeking a Creative Services Supervisor (CSS) to join our team in Reno, Nevada. This is an exciting opportunity to work for a company that values its employees and the community. ABOUT THE ROLE: As the Creative Services Supervisor, you will play a key role in leading our Creative Services Department, ensuring high-quality commercial production for local advertisers. You'll oversee creative workflows, manage production schedules, and provide hands-on support in shooting, editing, and concept development. Additionally, you will collaborate closely with Marketing Specialists (MS) and the Director of Sales (DoS) to enhance department efficiency and elevate creative output. Key Responsibilities: Develop and execute compelling advertising content based on client needs. Supervise and manage Creative Services staff, assigning projects effectively to optimize workflow. Oversee commercial production, from concept to final delivery, ensuring high-quality execution. Meet with Marketing Specialists and clients to ensure alignment on creative direction and messaging. Operate, maintain and troubleshoot creative services equipment as needed. Work closely with the Director of Sales and participate in sales meetings. Advise personnel on archival storage of all elements relating to commercial production. Manage local and online libraries of production music, stock video, still imagery, sound effects and visual effects. Advise on and coordinate purchase of new equipment/supplies as needed. Oversee operation and maintenance of production vehicle and CSS offices. Assist in news production, special station projects, and promotional efforts as needed. What We're Looking For: Education: High School Diploma or equivalent required; college education preferred. Experience: Minimum two years of experience in television production or equivalent education/training. Skills: Strong writing and storytelling abilities for commercial production. Hands-on experience with studio and on-location video, audio and lighting equipment. Must be well-versed in latest versions of Adobe Cloud software, specifically working knowledge of Premier Pro and Photoshop. Ability to work under tight deadlines while maintaining creativity. Excellent teamwork and communication skills. Ability to problem-solve on location and adjust to technical challenges. Additional Requirements: Valid driver's license with a clean driving record. Professional demeanor, appearance, and ability to collaborate with clients and colleagues. Flexibility to work occasional evenings or weekends based on production needs. Perks & Benefits: Health, Life, and Vision Insurance 401K Contribution Paid Time Off (Vacation & PTO) Holiday Pay And More! If you're passionate about creative storytelling and thrive in a fast-paced environment, we want to hear from you! Apply today by sending your resume to **************************. Sarkes Tarzian, Inc. is an equal-opportunity employer.

Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.

WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night. OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada. PROGRAM AND LOCATION: VOA, a Certified Great Place to Work, is recruiting for an Overnight Shift Shelter Supervisor for our Nevada Cares Campus. The Nevada Cares Campus offers a safe place and a way forward for men and women experiencing homelessness in the Reno area. In partnership with Washoe County, the Nevada Cares Campus provides emergency shelter for up to 600 adult individuals and couples. Clients can bring their pets and possessions with them as they access support services and case management. This is a full-time, exempt position. The schedule is Friday -Tuesday (Wednesday & Thursday off) from 10:00 pm to 6:30 am the following day. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, health, dental, vision, life, and short-term disability insurance coverage. Responsibilities POSITION SUMMARY: The Shelter Supervisor is responsible for assuring quality service in a safe, non-judgmental manner to all program participants compassionately and professionally as it relates to the specific program objectives. Objectives include supportive interaction with program participants and team members, supporting the safety and integrity of all participants, and performance of all work duties as required. Work is performed in a cost-effective and service-oriented manner related to established organizational standards. OBJECTIVES/ACTIVITIES: A. Responsible for compassionate, safe, housing-focused, low-barrier programming for all shelter participants and monitoring and ensuring the program's safety. 1. Maintain clear, thorough, routine communications with the Shelter Director and Shelter Assistant Director on all issues, including participants, programmatic, and personnel. 2. Make recommendations to the Shelter Director for quality improvement. 3. Create and maintain accurate bed rosters. 4. Enter information into Sharepoint as required. 5. Provide daily work direction to staff on duty. 6. Analyze data from HMIS or program reports to ensure data accuracy. Correct any data errors in HMIS. 7. Ensure inventory control of all linens or other rented items. Monitors inventory of program equipment and supplies and take appropriate action to replace or restock as needed. 8. Request office, cleaning, and other program supplies as needed per procedure. 9. Ensure the cleanliness of the program facility at all times. 10. Request maintenance repairs as necessary. 11. Conduct safety drills. 12. Complete safety logs. 13. Correct any safety concerns or hazards immediately. Report unresolved safety concerns to the Shelter Director. 14. In conjunction with the Shelter Director and Shelter Assistant Director, review program procedures on an annual basis with all direct care staff. 15. Assist with the implementation and compliance of all Cares Campus policies and procedures. 16. Ensure the safekeeping and disposal of all participant belongings per policies and procedures. 17. Role model positive behavior to help participants as they work towards housing. 18. Monitor and observe participant activities for noncompliance with program safety rules. 19. Answer client questions with clear and thorough communication. 20. Assist with grievance investigations as requested. 21. Review and monitor incidents, ensure accurate reports are submitted by the end of the shift and report serious incidents to the Shelter Director and Critical Incident team. 22. Review and monitor the information from the incident logs for trends and patterns and provide training to staff as needed. 23. Document and report all client concerns and/or infractions that can impact the program's security. 24. Coordinates the distribution of lunch and dinner. 25. Provide crisis management and de-escalation as needed. 26. May perform other duties as assigned. B. Responsible for training, development, and management of staff. 1. In coordination with the Onboarding and Retention Specialist and other Shelter Supervisors, recruit and train all Support Staff. Recruiting includes but is not limited to reviewing resumes, conducting interviews, making selections, conducting reference checks, and responding to HR inquiries regarding new hire paperwork. 2. In conjunction with the Shelter Director, review and update support staff job descriptions. 3. Identify staffing needs and report gaps to the Shelter Director and Assistant Director. 4. Develop and adhere to staffing schedules to provide adequate/safe staffing coverage. 5. Review and approve time-off requests. 6. Find or provide emergency shift coverage. 7. Ensure that all hours entered into the payroll system are accurate and timely. 8. Provide the orientation and training of new employees on all aspects of the position. 9. Supervise Support Staff. 10. Document and investigate all employee concerns. Report concerns to the Shelter Director or Human Resources Department when appropriate. 11. Ensure all staff on shift are meeting or exceeding performance standards. Address performance through employee corrective actions and counseling memos as needed. Report any significant infraction of procedures to the Shelter Director. 12. In conjunction with the Shelter Director and Shelter Assistant Director, establish goals and objectives for staff and provide feedback on the achievements of the goals. 13. Conduct employee evaluations. 14. Schedule and lead staff meetings. 15. Identify appropriate ongoing training for new and existing staff and report needs to the Shelter Director. 16. Conduct and document staff training. Track all staff training and provide reports on the activity as requested. 17. Maintain a professional working relationship with all employees. C. Responsible for all areas of compliance with program policies. 1. Review shift logs, observation logs, and critical information reports and audit all reports daily for completeness, accuracy, and appropriate action. 2. Monitor program equipment and supplies inventory and take appropriate action to replace or restock as needed. 3. Secure approval for exceptions to standard policy. 4. Direct available resources as required. 5. Comprehend and adhere to ethical standards, program philosophy guidelines, and confidentiality laws. 6. Maintain a safe facility to ensure sanitary living conditions. 7. Delegate cleaning duties to staff to ensure a high standard of cleanliness and safety at each program site. 8. Ensure clear evacuation routes. Maintain an above-average working knowledge of fire, safety, and health standards to ensure a safe work environment for clients and all personnel. D. Responsible for self-development. 1. Continually learn and enhance technical and interpersonal skills. 2. Attend staff meetings/assigned training and complete required certifications, i.e., CPR, First Aid, etc. Qualifications EDUCATION AND EXPERIENCE: A high school diploma is required. A bachelor's degree in social work or a related field is highly preferred. Must have previous experience working with the homeless population. This position requires prior supervisory and scheduling experience, demonstrated record-keeping ability, and good written and verbal communication skills. Experience managing large teams preferred. It requires general knowledge of the homeless population, a general knowledge of personnel management, establishing and maintaining positive relations with the general public, funding agency, clients, and other staff, principles of alcohol and other drug abuse, addiction, and treatments, computer literate including the compilation of statistical and demographic information. One must have knowledge of problems unique to minorities, persons with disabilities, HIV and Aids, substance abusers, and the general homeless population and sensitivity to associated issues. This position requires CPR and First Aid training within ninety (90) days of employment date and re-certification as necessary. A valid driver's license and the ability to meet the organization's insurance carrier guidelines are required. SPECIFIC SKILLS REQUIRED: Teamwork skills Oral and written communication skills Ability to de-escalate the crisis and assist residents and staff in emergencies Organizational skills Analytical and decision-making ability PHYSICAL REQUIREMENTS: Lift and move up to 25 pounds Physically able to safely maneuver the weight distribution of a client in an emergency Stand, walk, bend, stoop, and sit frequently Climb stairs as needed Kneel occasionally Pay Range USD $78,249.60 - USD $78,249.60 /Yr.

Job Details Sparks, NV Part Time $12.00 - $12.60 Hourly WeekendsDescription ABOUT US: West Wind Drive-Ins & Public Markets is the nation's largest drive-in theater chain and the public markets support a diverse array of vendors, selling produce and unique items at bargain prices. West Wind has been owned at operated by Syufy Enterprises for nearly 50 years. If you love movies, then you'll love working here! Come and work for a unique company offering a fun and energetic environment. We are currently looking for friendly and outgoing individuals to work in our Customer Service department, which includes cashier, concessions attendant, outreach marketer, and traffic/gate attendant positions. The position is part-time and offer flexible schedules based on business needs. POSITION SUMMARY: The Attendant job duties may be assigned as Concession Attendant, Gate/Ticket Attendant or Floor Attendant, depending on experience, skills and if the Attendant has the required certifications for specific jobs (food handler or alcohol server). All Attendant jobs have a primary responsibility to provide excellent customer service by greeting, serving and attending to customer questions and needs. All Attendants are responsible to maintain a clean and safe work environment and to escalate any unresolved customer service issues or other concerns to the manager on duty. This position reports directly to the General Manager but may take direction from the Assistant General Manager, Operations Manager, and/or Assistant Manager. QUALIFICATIONS: Minimum of 16 years of age Food Handler or Alcohol Server certifications, if applicable Ability to work in a fast-paced environment Ability to speak to customers in a professional manner Ability to work in a team atmosphere. Ability to effectively respond to questions from the general public. Ability to multi-task. Ability to stand for long periods of time. Ability to lift up to 25 pounds Bilingual a plus, Spanish preferred. By submitting my resume and/or application, I acknowledge and confirm that I have received and read and understand this Notice and I hereby authorize and consent to the Company's use of the Personal Information and Sensitive Personal Information it collects, receives or maintains for the business purposes identified above.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Job Description Under administrative direction, performs management and problem solving while on duty. Handles guest complaints, oversees security issues, and keeps departments running efficiently. SUPERVISION EXERCISED: Exercises oversight over gaming floor Team Members, and non-gaming departments. ESSENTIAL FUNCTIONS: (This class specification may not include all the duties listed, nor do the examples cover all the duties that may be performed.) Recognizes and resolves guest and Team Member problems of a sensitive nature by analyzing each situation and evaluating alternatives in order to implement satisfactory solutions. Supports all Team Members, and all areas of the Casino. Works with Team Members in all areas of the casino, to maintain a clean appearance; including storages throughout. Supports Carson Nugget vision and mission; maintain confidentiality of all work information; demonstrate an ability to successfully lead a team; exhibit courteous and respectful treatment of internal and external customers; display a positive attitude and flexibility in changing situations; identify problems and recommend solutions. ADDITIONAL RESPONSIBILITIES: Follows safety standards in all aspects of performance of the above functions, report/remove unsafe equipment. Responds to public inquiries in a courteous manner to provide information about casino gaming promotions, special and other events and/or programs in order to assist guests, advertise marketing campaigns and encourage guest attendance and participation. Ensures that assigned Team Members performs duties and responsibilities in a safe and prudent manner, not exposing them or others to unnecessary harm or risk of on-the-job injury. MINIMUM QUALIFICATIONS: (A combination of education, experience and training that would provide the same or an equivalent set of knowledge, skills and abilities. Typical qualifying experience would be) Education and Experience: Progressively responsible management experience, PLUS overall casino experience in the areas of tables, poker, cage, keno, bingo, food and beverage. Must be at least 21 years of age at the time of application. Valid Driver's License at the time of application. May be required to obtain a Gaming License in the State of Nevada. Must be able to obtain Alcohol Awareness Certification. Job Posted by ApplicantPro

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brandsand retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. In addition, you will support leadership with reporting, training, scheduling, as well as onboarding new hires. Are you ready to shape the future of shopping and get it done with us? What we offer: Competitive wages; $22.00 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner You're 18 years or older Can perform physical work of moving, bending, standing and can lift up to 50 lbs. Have reliable transportation to and from work location Have 1-2 years of merchandising experience Have experience leading and training people Can use your smartphone or tablet to record work after each shift Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment Join us and see what's possible for you! Click here to get started.

Job Description About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We are seeking a results-driven, customer-focused Team Manager to lead a team of up to 18 Customer Success Associates at varying levels. As a Team Manager, you will oversee daily operations, track performance metrics, develop team members through coaching and training, and manage escalated customer issues to ensure swift, effective resolution. This role plays a key part in delivering outstanding customer service while collaborating with cross-functional departments to drive operational success. *This position requires holding an NMLS License and meeting qualifications for Qualified Individual licensing in needed states. What You'll Do Provide hands-on leadership to create a positive, collaborative work environment by setting clear expectations, motivating the team, and supporting professional growth. Oversee team performance, focusing on metrics like productivity, efficiency, quality, and SLA adherence, while driving continuous improvement through coaching and regular evaluations. Equip the team with up-to-date product knowledge, best practices, and company policies to ensure consistent, high-quality customer interactions. Manage daily team operations, addressing escalated issues, monitoring workflows, and empowering agents to meet SLAs. Ensure team adherence to Figure's policies and standards. Handle administrative responsibilities, such as managing performance records, PTO, and disciplinary actions, in compliance with company policies. Serve as a liaison with Workforce Management, HR, and IT to resolve employee concerns and maintain operational efficiency. What We Look For 3-5 years of leadership experience in customer support, preferably in contact centers or financial services industries, with a proven ability to manage performance metrics and drive team improvements. Strong communication and interpersonal skills, with the ability to inspire, develop, and hold team members accountable while fostering a culture of excellence and continuous improvement. Proven ability to ensure policy adherence, taking full ownership of team results. Strategic thinker with advanced problem-solving skills, capable of implementing innovative solutions in dynamic, evolving environments. Results-driven leader with confident, compassionate communication skills, effective in engaging with both team members and leadership. High proficiency in workforce management tools, CRM systems, and data analysis platforms. Salary Compensation Range:$77,400 - $86,000/yr 25% annual bonus target, paid quarterly Equity RSU package This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - McCarran, Reno 3300 Waltham Way Suite 106 Division: Solutions Job Posting Title: Data Center Supervisor Time Type: Full Time Position Description Summary: Supervises production associates who are performing tasks related to loading and unloading freight, accounting for materials utilizing multiple systems and overseeing the assembly and installation of server racks and their components. Principal Accountability: ● Oversees, organizes, and coordinates cycle counts, inventory replenishments and material returns ● Ensures adequate safety measures are followed to protect personnel and property ● Advises subordinates with questions or problems in any aspect of work activities. ● Monitors work and examines production areas for accuracy, neatness and conformance to policies and procedures. ● Recommends and implements documented changes to procedures to improve efficiency, quality and safety ● Performs or assists subordinates in performance of duties. The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Utilization of multiple internal and external systems and dashboards to ensure process compliance and accuracy Accountability - Maintain service level agreements utilizing existing systems and tools and ensure subordinates are following safety protocol and standards Impact of Decisions - Erroneous decisions or failure to achieve goals could result in additional costs and personnel, and serious delays in overall schedules. Working Relationships - Frequently interact with customers, peers and other site stakeholders on site in addition to subordinates Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills:This is an entry level leadership role. Solid interpersonal and analytical skills are required. Bachelor's degree or equivalent experience is required. Generally prefer 3-6 years' experience in material handling operations. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.