Customer Service Advisor
Customer service supervisor job in Chesterfield, MO
What You'll Do:
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting
impressions and build loyal customers by using product knowledge and services to present oil change options and
additional services. No matter your experience, our training program will prepare you to communicate successfully
with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you
become an expert on our products, services, and company knowledge.
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied
backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with
disabilities are strongly encouraged to apply.
The perks and benefits we'll provide you*:
Competitive weekly pay - $11 per hour
Paid on-the-job training - No previous automotive experience is required
Flexible work schedule: No late evenings or holidays
Paid time off (PTO), and holiday pay
Company provided uniforms and tools
Tuition and certification assistance and access to a FREE online university
Medical and prescription drug coverage - with Health Savings Account contributions
Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%
We promote from within - a commitment we are passionate about
Back-up Child and Elder Care
50% discount on Valvoline Instant Oil Change (VIOC) automotive services
*Terms and conditions apply, and benefits may differ depending on location.
What you'll need to succeed:
Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
Effective interpersonal and oral communication skills
Interacting with people face-to-face
Eagerness to learn and grow
Occasionally lift up to 50 pounds
Willing to be top-side technician cross-trained
Have full mobility and can work with your hands above your head
Can stand for extended periods of time and climb stairs
Comfortable working in a non-climate-controlled environment
English fluency in reading, writing, and speaking
How you'll advance in your career:
At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and
to hear from some of our ‘Vamily' members. With an award-winning training program, commitment to safety, and fair
and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email
...@valvoline.com
to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Customer Service Associate - Dinner/Close Shift
Customer service supervisor job in Wentzville, MO
Starting hiring pay at: $15
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
Technical Customer Service Coordinator
Customer service supervisor job in Saint Peters, MO
Our client is seeking a Technical Customer Service Coordinator to join their team! This position is located in St. Peters, Missouri.
Coordinate and implement general office tasks such as entering service calls and coordinating ETA's with over 200 dealers throughout the nation to deliver exceptional service to customers
Develop and implement strategies to improve customer service processes and procedures
Handle escalated customer inquiries and provide timely resolutions
Collaborate with other departments to address customer issues and enhance overall customer experience
Stay up to date on product knowledge, communication skills, and customer service best practices
Analyze customer feedback and data to identify trends and recommend improvements
Ensure compliance with company policies and procedures related to customer interactions
Prepare quotations, service calls, purchase orders, and bid requests
Communicate proactively with timely information on inventory statuses, shipping updates, receiving updates, and supplies
Desired Skills/Experience:
Experience in distribution centers, warehousing, inventory
Must have sales/bid quotation experience
Strong admin and coordination/organization skills
Customer service/support experience via phone
Data entry/analysis/reporting skills
Process improvement mindset
Excellent communication skills: written and verbal
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position starting at $52,000-$66,500. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Customer Service Representative
Customer service supervisor job in Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Clinical Team Leader - Preadmissions
Customer service supervisor job in Saint Louis, MO
Clinical Team Leader - Preadmission Screening
Full-time Days
Assists in the planning & coordinating operations as designated. Serves as a clinical resource for co-workers in the department. Assumes supervisory duties as delegated by leadership. Serves as preceptor to orient new clinicians assigned to the team.
Coordinates care provided to patients within assigned team and serves as a resource to clinical co-workers in regards to provision of patient care and dept policies/processes.Preceptors new clinicians through the orientation process and serves as an ongoing mentor to assist coworkers to be successful.Provides positive interactions with all contacts with patients, family members, and co-workers.Serves as a resource to co-workers to ensure Mercy Ministry policies and procedures are followed.Assists in coordinating and ensuring compliance with all federal and state laws, regulations, certification requirements and The Joint Commission standards are met.Notifies leader of any potential staffing issues or concerns.Assists in problem-solving, complaint resolution and patient satisfaction enhancement activities as assigned.
Qualifications:
Education: Graduated from a school of nursing (associate's degree, Diploma, or BSN).
Licensure: Is personally responsible for obtaining, and maintaining, a current RN license within the hiring state and/or compact licensure in which nursing duties are performed and must meet all state board of nursing requirements.
Experience: 2 years' experience in nursing.
Physical Requirements: Position requires individuals to push, pull, and/or lift 50 pounds regularly. Position requires prolonged standing and walking during each shift. Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Preferred Education: BSN
Preferred Experience: Previous supervisory experience preferred.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
EEO/AA/Minorities/Females/Disabled/Veterans
Clinical Team Leader - Preadmissions
Customer service supervisor job in Saint Louis, MO
Clinical Team Leader - Preadmission Screening
Full-time Days
Assists in the planning & coordinating operations as designated. Serves as a clinical resource for co-workers in the department. Assumes supervisory duties as delegated by leadership. Serves as preceptor to orient new clinicians assigned to the team.
Coordinates care provided to patients within assigned team and serves as a resource to clinical co-workers in regards to provision of patient care and dept policies/processes.Preceptors new clinicians through the orientation process and serves as an ongoing mentor to assist coworkers to be successful.Provides positive interactions with all contacts with patients, family members, and co-workers.Serves as a resource to co-workers to ensure Mercy Ministry policies and procedures are followed.Assists in coordinating and ensuring compliance with all federal and state laws, regulations, certification requirements and The Joint Commission standards are met.Notifies leader of any potential staffing issues or concerns.Assists in problem-solving, complaint resolution and patient satisfaction enhancement activities as assigned.
Qualifications:
Education: Graduated from a school of nursing (associate's degree, Diploma, or BSN).
Licensure: Is personally responsible for obtaining, and maintaining, a current RN license within the hiring state and/or compact licensure in which nursing duties are performed and must meet all state board of nursing requirements.
Experience: 2 years' experience in nursing.
Physical Requirements: Position requires individuals to push, pull, and/or lift 50 pounds regularly. Position requires prolonged standing and walking during each shift. Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Preferred Education: BSN
Preferred Experience: Previous supervisory experience preferred.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
EEO/AA/Minorities/Females/Disabled/Veterans
Customer Service Account Manager
Customer service supervisor job in Saint Louis, MO
Join Our Dream Team as Customer Service Account Manager - State Farm Agent Team Member!
Are you a master multitasker with a knack for keeping things running like a well-oiled machine? Do you love being the go-to person who keeps the office buzzing and the team smiling? If yes, then we want YOU to be the Office Manager superstar for Ian Minnigerode's State Farm Agency!
Perks That'll Make You Smile:
No Nights or Weekends, Ever! Because life outside work matters.
Paid Holidays & PTO - Relax, recharge, and enjoy YOU time.
Simple IRA with 3% Match - We're all about securing your future.
Growth Galore - Climb the ladder in a fast-growing agency that loves promoting from within.
Health, Dental & Vision - All the benefits you need to stay healthy and happy.
What You'll Be Doing Every Day:
Be the captain of our office ship - steering daily operations smoothly and effortlessly.
Juggle calendars like a pro: schedule appointments, meetings, and conferences without breaking a sweat.
Answer calls like a phone ninja, with charm and excellent phone etiquette.
Welcome visitors with a smile and guide them to the right spot like a pro concierge.
Train and inspire our awesome office staff to work smarter, faster, and happier.
Keep us all on track by making sure company policies and procedures are followed to the T.
What You Bring to the Party:
An expert with calendar tools and scheduling software.
Organizational skills that would make a juggler jealous - multitasking is your superpower!
Communication skills that sparkle, both spoken and written.
Customer service that's top-notch and a professional
Customer Service Assistant Manager
Customer service supervisor job in Saint Louis, MO
Play a key leadership role in driving exceptional customer experiences. As the Customer Service Assistant Manager, you'll help oversee daily operations, streamline workflows, and support a high-performing team. You'll be instrumental in managing the full order process, resolving service challenges, and fostering a collaborative, customer-focused environment.
Minimum Requirements:
* Bachelor's degree in business or equivalent experience.
* 5-7 years of customer service experience, with 1-3 years in a supervisory or management role.
* Requires flexible availability to support critical operations as needed, including outside regular working hours.
Physical Requirements:
* This position involves minimal physical activity but requires extended computer use-up to 8 hours per day.
* No unusual lifting, environmental, or exertion requirements.
Essential Functions:
* Lead and support a high-performing customer service team by setting clear goals and providing ongoing coaching and development.
* Ensure timely resolution of customer issues and order processing by aligning resources and removing roadblocks.
* Monitor and assist with backlog orders to maintain service excellence.
* Manage escalations from Sales Representatives, addressing personnel, service, and order-related concerns with professionalism.
* Actively participate in Sales Region meetings to align customer service strategies with business goals.
* Oversee coverage for regional inboxes and phone lines to ensure consistent and responsive support.
* Communicate updates on policies, processes, and product changes, ensuring the team is informed and aligned.
* Support new hire onboarding and lead ongoing training initiatives to build team capability.
* Escalate production and inventory challenges to appropriate departments for resolution.
* Drive continuous improvement by contributing ideas that enhance team morale, efficiency, and overall performance.
* Champion the company's safety and quality programs, promoting a culture of accountability and excellence.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."
Auto-ApplyCustomer Service Assistant Manager
Customer service supervisor job in Saint Louis, MO
Play a key leadership role in driving exceptional customer experiences. As the Customer Service Assistant Manager, you'll help oversee daily operations, streamline workflows, and support a high-performing team. You'll be instrumental in managing the full order process, resolving service challenges, and fostering a collaborative, customer-focused environment.
Minimum Requirements:
Bachelor's degree in business or equivalent experience.
5-7 years of customer service experience, with 1-3 years in a supervisory or management role.
Requires flexible availability to support critical operations as needed, including outside regular working hours.
Physical Requirements:
This position involves minimal physical activity but requires extended computer use-up to 8 hours per day.
No unusual lifting, environmental, or exertion requirements.
Essential Functions:
Lead and support a high-performing customer service team by setting clear goals and providing ongoing coaching and development.
Ensure timely resolution of customer issues and order processing by aligning resources and removing roadblocks.
Monitor and assist with backlog orders to maintain service excellence.
Manage escalations from Sales Representatives, addressing personnel, service, and order-related concerns with professionalism.
Actively participate in Sales Region meetings to align customer service strategies with business goals.
Oversee coverage for regional inboxes and phone lines to ensure consistent and responsive support.
Communicate updates on policies, processes, and product changes, ensuring the team is informed and aligned.
Support new hire onboarding and lead ongoing training initiatives to build team capability.
Escalate production and inventory challenges to appropriate departments for resolution.
Drive continuous improvement by contributing ideas that enhance team morale, efficiency, and overall performance.
Champion the company's safety and quality programs, promoting a culture of accountability and excellence.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
“In order to be the best, we must hire the best.”
Auto-ApplyCustomer Service Supervisor
Customer service supervisor job in Saint Louis, MO
Job Description
ANDRITZ Bitrode Corporation in St. Louis (South County) area is looking to hire a full-time Customer Service Supervisor.
Who is ANDRITZ Bitrode Corporation?
With customers around the world and the United States, ANDRITZ Bitrode is a manufacturing company for Cell, Module, and Pack Battery Testing Equipment. We offer an extensive product line of battery formation and laboratory test equipment, as well as software tools, battery simulation and manufacturing automation tools appropriate to all battery applications and chemistries. If you are unsure what some of these are, just remember with electric vehicles and battery power as a goal for the future, we matter in that future.
We have a set of core values that start with safety, customer focus, and end with cooperation. We have managers, supervisors, and leads that work to listen to our employees and train them on what they do not know about our products. We strive to work as a team to get our products built, tested, and shipped to our customers. Our CEO knows every employee and takes time to personally welcome you to our organization.
Summary:
The Customer Service Supervisor will oversee and assist field service technicians in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints through repairs, parts, or service orders. Gain knowledge from customers to improve our products and services.
Ensures field service technicians comply with company guidelines particularly related to quality of service, correspond with customers to determine what is needed to resolve their situation and either schedule repair trips, request parts/upgrade/new equipment quotes, or troubleshoot with them to resolve, works with quoting to get service/parts quotes out to customers, monitors or reviews calls or other correspondence between technicians and customers, ensures that technicians are informed about changes to company products and services, collects data and prepares reports on customer complaints and inquiries, prepares knowledge-based documents such as summaries and frequently asked questions, identifies opportunities to update or improve field service procedures and works to implement those improvements/updates, assists with budget preparation for the Customer Service department, works to collect and discuss voice of customer product improvements with engineering/management for product improvements/new product development and performs other duties as assigned.
You'll be hiring entry-level field service employees, training new employees in the company's customer service policies, procedures, and best practices, organizing and overseeing the schedules and work of assigned staff, conducting performance evaluations that are timely and constructive, handling discipline and termination of employees as needed and in accordance with company policy.
Supervisor of Instructional Support Services
Customer service supervisor job in Saint Louis, MO
Supervises daily operations of the student support staff in Instructional Support Services. Responsibilities include planning and overseeing student staff work activities, responding to customer inquiries and escalations, monitoring and acting upon appropriate metrics and effective problem resolution.
* Interview, hire, train, mentor, schedule, and budget student support staff in Instructional Support Services (ISS) lab and classrooms.
* Classroom and lab end-user support visit locations across campus to help instructors with equipment or software problems, training on equipment and/or software. Create tickets, determine solutions to problems, install backup or replacement equipment as needed.
* Create & Maintain ISS website, ISS Canvas course documentation, maintain 25 Live features for all ISS supported Classrooms
* Manage ISS Swipe card access system for classroom/labs
* Collaborate with campus partners in operation of shared computer lab spaces
* Create training materials and videos for student, faculty, and staff
* Conference room AV builds in partnership with facilities management, including troubleshooting of existing installations as issues arise.
* Conduct annual AV Audit
* Provide on-boarding/off-boarding paperwork for all ITS student staff.
* Compile and provide reports and analytics as requested.
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.
Shift
7:30am-4:00pm Monday through Friday
Minimum Qualifications
Bachelor's degree or equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.
Preferred Qualifications
Management/supervisory experience - 1 year
In depth knowledge of Microsoft Windows & Office
Mac OS & iOS knowledge
Experience with When to Work software
Audio-Visual equipment and support knowledge, including TV studio
Excellent Customer Service Skills
Self-motived and the ability to work independently and with other teams and managers as needed
Anticipated Hiring Range
Salary Range: $52,955 - $96,054 annually
Grade: GGS-010
University Title: Supervisor IT
Internal applicants can determine their University title by accessing the Talent Profile tile in my HR.
Application Materials
* Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
* Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the
UMSL Careers: ****************************************************
* Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email **************************.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at ***********************************************
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please email the Office of Human Resources at ***************.
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* New User
Easy ApplyCustomer Service Assistant Manager
Customer service supervisor job in Saint Louis, MO
Play a key leadership role in driving exceptional customer experiences. As the Customer Service Assistant Manager, you'll help oversee daily operations, streamline workflows, and support a high-performing team. You'll be instrumental in managing the full order process, resolving service challenges, and fostering a collaborative, customer-focused environment.
Minimum Requirements:
Bachelor's degree in business or equivalent experience.
5-7 years of customer service experience, with 1-3 years in a supervisory or management role.
Requires flexible availability to support critical operations as needed, including outside regular working hours.
Physical Requirements:
This position involves minimal physical activity but requires extended computer use-up to 8 hours per day.
No unusual lifting, environmental, or exertion requirements.
Essential Functions:
Lead and support a high-performing customer service team by setting clear goals and providing ongoing coaching and development.
Ensure timely resolution of customer issues and order processing by aligning resources and removing roadblocks.
Monitor and assist with backlog orders to maintain service excellence.
Manage escalations from Sales Representatives, addressing personnel, service, and order-related concerns with professionalism.
Actively participate in Sales Region meetings to align customer service strategies with business goals.
Oversee coverage for regional inboxes and phone lines to ensure consistent and responsive support.
Communicate updates on policies, processes, and product changes, ensuring the team is informed and aligned.
Support new hire onboarding and lead ongoing training initiatives to build team capability.
Escalate production and inventory challenges to appropriate departments for resolution.
Drive continuous improvement by contributing ideas that enhance team morale, efficiency, and overall performance.
Champion the company's safety and quality programs, promoting a culture of accountability and excellence.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
“In order to be the best, we must hire the best.”
Auto-ApplyCustomer Service Support
Customer service supervisor job in Hazelwood, MO
Imperial Dade, a leading North American distributor, has a Customer Service Support role available in Hazelwood, MO! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step.
This Customer Service role will interact with customers to provide information in response to customers' inquiries, concerns, and requests about our products and services.
The schedule for this position is Monday through Friday from 7:30 am until 4:00 pm.
Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.
**All correspondence will come directly from Imperial Dade and not a personal email address.**
Responsibilities
You will:
Answer customers' calls in a prompt, friendly, and professional manner.
Interface with customers by telephone, electronically, or face-to-face
Assist with delivery challenges and customer returns
Optimize fill rates by providing substitutions for out-of-stock or discontinued items
When necessary, escalate customer information, problems/needs, and requests to the customer service manager.
Qualifications
You have:
High school diploma, GED, or equivalent
2 years of customer service experience
Proficiency in MS Office and familiarity with using other software
2 years of data entry experience
Excellent communication skills
An outgoing personality, eager attitude to help others
We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
Auto-ApplyManaged Application Services (MAS) Supervisor
Customer service supervisor job in Saint Louis, MO
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
RSM currently has openings for business-minded individuals to join our Managed Application Services practice as a NetSuite supervisor on Oracle NetSuite product. We with our clients' executive leadership teams to achieve their business objectives through innovative solutions that align people, processes and technology. As a Consulting Supervisor, you will receive mentoring from our experienced team and have access to a variety of technology and training to jump start your career.
You will be exposed to several aspects of all our Consulting Practices including:
* Engaging with field consultants and ensuring Business objectives are aligned with IT Strategy
* Business solutions and operations best practices
* Consulting process, tools and methodologies
* Leveraging technology to drive business operations efficiencies
Responsibilities:
* Designing and coding solutions using Oracle NetSuite SutieScript and native functionality to meet business objectives.
* Troubleshooting business application issues
* Providing client remote support
* Understanding how to obtain client business requirements and applying them to Oracle NetSuite.
* Participation in project scoping and solution development
* Adopting and learning new technologies
* Working and interacting with various teams and third parties in the configuration of their Oracle NetSuite system
* Manages the scope, budget, and controls change management of the project
* Understand functional and technical requirements
* Create time estimates for development
* Manage development efforts and report status updates, using the systems and following firm established processes
* Perform unit testing/QA of development to ensure the business requirements are being met as requested
* Perform solution and/or code reviews when applicable ensuring best practices are being met
Basic Qualifications:
* 5+ years of development and design experience within NetSuite, including advanced scripting and integrations
* Understanding and experience with NetSuite SutieScript
* Expertise in dealing with NetSuite Concurrency Limits
* Strong understanding of JavaScript, SQL, JSON, REST, SOAP, and XML/XSD
* Proven record in designing and implementing integrations across multiple vendor products
* Extensive experience with various deployment methodologies, including manual deployments and SDF
* Exceptional customer-facing skills, with the ability to conduct stakeholder interviews and capture requirements.
* Ability to identify functional and technical gaps in designs and articulate the corresponding business benefits and costs.
* Thrive on working in a fast-paced environment
* Ability to multi-task through various work assignments and changing priorities
* Receptive to feedback
Preferred Qualifications:
* Strong judgment, issues management, and problem analysis techniques
* Basic understanding of business processes and concepts in process redesign
* NetSuite Application Developer Certification
* Experience IPaaS solutions such as Boomi, Jitterbit MuleSoft and Celigo
* Strong computer skills, including MS Office
* Ability to work as an effective member of a team
* Motivated to work in a fast-paced environment
* Strong organizational and communication skills
You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $95,400 - $192,000
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Easy ApplyCall Center Customer Experience Specialist (Consulting)
Customer service supervisor job in Saint Louis, MO
**About Us** SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, and collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
**Position Summary:**
We are seeking a Customer Experience Specialist to join a leading mortgage servicing company with a national footprint. This is a fully on-site role based in St. Louis, MO, working Monday through Friday in a professional call center environment. We are looking for candidates with a passion for superior customer service and experience in call center or high-volume service settings. This opportunity offers paid training, long-term growth potential, and a chance to build a meaningful career in a dynamic, service-driven organization.
**Essential Duties:**
· Serve as a primary point of contact with customers, providing exceptional service and support throughout the loan process.
· Handle high-volume inbound calls and text messages in a courteous and efficient manner.
· Accurately perform data entry and validation to maintain up-to-date customer information.
· Communicate effectively via phone, email, and chat to address customer inquiries and assist with next steps.
· Collaborate with internal departments to ensure timely issue resolution and positive customer outcomes.
· Exhibit professionalism, empathy, and attention to detail in every customer interaction.
· Demonstrate reliability, adaptability, and a strong commitment to meeting service level expectations.
**Qualifications:**
· 3-5 years of call center or customer service experience.
· Proven success in fast-paced, performance-driven settings.
· Strong written and verbal communication skills.
· Active listening and problem-solving capabilities.
· Proficiency with computer systems and multi-application use.
· Mortgage or financial services experience not required.
**Skills and Job-Specific Competencies:**
· Microsoft Office and CRM system proficiency.
· Strong interpersonal and time management skills.
· Ability to multitask in a high-volume environment.
· Adaptable, dependable, and customer-focused.
**Travel Requirements:** No travel will be required, unless at the client's discretion.
**Physical Requirements:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
**Salary Range:** SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly rate for this role is $23.
**Benefits:** We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
**Inclusion and Diversity Statement:** SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives and to be their whole selves.
**Privacy:** We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
**Our Recruiter Promise:** Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
### Place of Work
On-site
### Requisition ID
22
### Job Type
Contract
### Application Email
*************************
Easy ApplySupervisor, Visitor Services
Customer service supervisor job in Saint Louis, MO
Summary: Supervises all daily admissions and provides ticketing/CRM support to the Visitor Services Department. Provides direct supervision and support to the Visitor Services Attendants. Ensures a high level of customer service to our public groups, members, and other Garden staff on-site, on the phone, or via online/social media contact.
Essential Duties and Responsibilities:
Interviews, hires, trains, coaches, disciplines and manages staff with oversight from the Manager of Visitor Services
Provides leadership, motivation, training, and supervision; promotes a culture of teamwork and mutual support; monitors employee productivity, workload, and morale with the goal of promoting employee satisfaction while accomplishing the Garden's mission.
Performs opening and closing duties. In general, make sure everything is presentable and everyone has the tools and information they need to take care of visitors. Send emails and distribute reports on the day's activities, close down, straighten and secure the ticketing area.
Trains staff and keeps current on the Gardens Ticketing/CRM system and Visitor Services' policies and procedures. Conducts performance reviews for direct reports.
Schedules staff according to visitor patterns. Uses the facility usage report to adequately staff for events, school and tour groups, and special trams.
Ensures the equipment, money, and supply inventory is adequate for seasonal operation and events are available and current procedures are communicated.
Maintains strict oversight of the control room and cash handling procedures. Tracks and investigates cash overages and shortages on an ongoing basis.
Maintains and updates the VS procedures manual and ticket counter resources.
Maintains tram operations including reporting, audio management, general maintenance coordination, private tour and after hour booking, and staff training.
Approves timecards, compiles payroll, and submits bi-weekly to the controller's office.
Prepares and reconciles the VS daily, weekly, and monthly attendance and revenue reports using the ticketing/CRM system data. Creates custom reports as needed.
Works with fellow supervisors to fully facilitate group visits. Manages entire group booking process from inquiry, to booking reservations, welcoming on site, and handling post visit feedback with group leaders. This includes visits during normal operational hours as well as after hour groups, and special events.
Prepares regular event reports for annual festivals, shows and special events.
Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them.
Behaves and communicates in a manner that promotes and fosters a culture of teamwork and cooperation, within our division and throughout the Garden, with co-workers, supervisors/managers, volunteers, visitors, and employees.
Performs other duties as required.
Supervisory Responsibilities: Supervises Visitor Services Attendants.
Core Competencies:
Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations.
Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem-solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences.
Accountability - Demonstrates commitment to responsibilities and adaptability to changes; Effectively prioritizes, troubleshoots, and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitors and internal colleagues' concerns.
Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in the decision-making process; Includes appropriate people in making decisions.
Stewardship - Promotes and adheres to sustainability, safety, and security protocols; Fosters a culture of respect, diversity, and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours. (for a leadership role, included Leadership Competency)
Leadership: Leadership competency incorporates a cluster of knowledge, skills, and abilities required for the management of people, budgets, and assigned business functions/operations
Qualifications/Experience:
Minimum of two (2) years' experience in retail, customer service, and/or sales environment required.
Knowledge of sales principles, customer service principles, and processes required.
Prior experience in directing the work of others is required.
Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to the general public, in a safe and friendly manner.
Demonstrated ability to work effectively in a fast-paced, high-volume environment.
Demonstrates the highest level of professional and ethical conduct; knowledge and understanding of organizational policies, procedures, and systems.
Must be punctual, dependable, self-starter, and possess the ability to effectively multi-task and work under minimal supervision.
Scheduling flexibility that allows working weekends, evenings, and holidays is required.
Exceptional demonstrated project management, organizational, time management skills, problem-solving, and conflict resolution skills required; ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner.
Adherence to all health and safety guidelines.
The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required.
The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required.
Education and/or Experience:
Bachelor's degree preferred.
An equivalent combination of skills, education, and experience may be considered.
Computer Skills:
Proficient experience using Microsoft Office suite (i.e., Outlook, Excel, Word,) and POS software knowledge required.
Expected to learn all aspects of current ticketing/CRM system in order to provide staff training and a high level of customer support.
Solid Internet research skills.
Language Skills:
Ability to communicate effectively in English (verbal and written).
Mathematical Skills:
Proficient H.S. math aptitude - requires the ability to perform addition, subtraction, multiplication, and division; calculate percentages and decimals.
Must understand U.S. currency and be able to make a change.
Reasoning Ability:
Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.
Certificates, Licenses, Registrations:
Must possess and maintain a valid driver's license.
Must have the ability to pass a background screening and motor vehicle report (MVR) to meet minimum insurance underwriting criteria.
Physical Demands:
Ability to lift 30-50 pounds (i.e. trams).
Requires standing, walking, bending, stooping, and reaching for extended periods. of time-- 75% or more of the workday is standing on feet.
Ability to effectively utilize computer keyboard (typing) and cash register.
Requires extensive speaking and interaction with people.
Ability and willingness to work in varying temperatures and all weather conditions.
Ability to routinely operate copier, printer, fax, and computer.
Work Environment:
Fast-paced, hectic, crowded, and team-oriented environment.
Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in the rain, snow, and other inclement weather conditions as needed).
Comfortable working in immediate proximity to the general public, in a safe and friendly manner, answering general questions regarding the Garden's operations, events, facilities, etc.
Contacts with Individuals/Organizations inside/outside the Garden:
Visitors, volunteers, members, and Garden employees on a daily basis in person, online, and via telephone.
Supervisor (title not person):
Manager, Visitor Services
Community Services Supervisor | $22.00 - $25.00 / hour North County
Customer service supervisor job in Saint Louis, MO
A career at Easterseals Midwest is more than a job -- it is an opportunity to make a positive difference in people's lives every day. Community Services Supervisors are the link to the community for those they serve and is one of the most exemplary reflections of the wonderful mission driven work we provide every day. The people that carry out this rewarding, care giving support play an integral and crucial role in the success of our organization.
The Community Services Supervisor is primarily responsible for assistance in the coordination, implementation, evaluation and oversight of the program. This position also helps ensure that the program follows guidelines set forth by funding agencies and accrediting bodies.
Duties:
* Assist in maintaining the quality of the program through monitoring and oversight. Provide announced and unannounced quality site visits to community sites and onsite programming to ensure positive programming and to develop relationships and rapport with community networks.
* Assist in the planning and implementation of staff professional development needs (i.e. staff meetings, staff trainings, in-services, mentor meetings, one on one meetings, etc.).
* Assist in the planning, development and implementation of Individual Support Plans and Behavior Development Plans for each client in the program.
* Assist in the coordination of weekly schedule making certain consumer needs are met and budgetary restrictions and/or requirements are upheld.
* Review and/or maintain necessary documentation/paperwork according to funding guidelines.
* Provide support to consumers' families and maintain open communication.
* Provide support and supervision to assigned clients in the work setting and community, when necessary, while adhering to agency policies and procedures.
* Professionally represent Easter Seals Midwest in the community, with other professional networks and at professional networking meetings.
* Be on call to handle emergencies or scheduling conflicts as necessary.
A successful candidate will possess:
* Knowledge of treatment and training for clients with developmental disabilities.
* Critical thinking, problem solving skills and ability to analyze in order to assist in the coordination of daily functions of program.
* Must have leadership skills and good communication skills.
* Proven ability to maintain positive professional relationship with families, employers, and community members.
Qualifications:
* Education: Degree in Human Services field preferred. Minimum high school diploma or GED.
* Experience: At least one year experience working with people with developmental disabilities.
Patient Service Supervisor
Customer service supervisor job in Granite City, IL
Job Description
We are Gateway Regional Medical Center
Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health.
Position Overview:
The patient service supervisor is responsible for oversight of the patient service staff, external customer care and satisfaction, and specimen processing operations within the laboratory.
Specifics:
-Position: Patient Service Supervisor
-Department: Laboratory
-Location: Gateway Regional Medical Center 2100 Madison Ave. Granite City, IL 62040
-Position Status: Full-time
-Work Schedule: Monday-Friday
Education Qualifications:
Required: High School diploma or equivalent
Preferred: Associate degree in Applies Sciences or related field
Certification Qualifications:
Preferred: Certification in venipuncture by the American Society of Clinical Pathology or equivalent accrediting agency is
Required: Certification of successful completion from an accredited phlebotomy program is acceptable.
Required: Current Basic Life Support (AHA or American Red Cross BLS) certification
Experience Qualifications:
Must have a minimum of three (3) years of phlebotomy experience that demonstrates an understanding of the required knowledge, skill, and abilities.
Two (2) years' experience working within a hospital environment preferred.
Prior supervisory experience preferred
Prior scheduling and inventory management experience required
Company Benefits:
Competitive salary and performance-based incentives
Comprehensive health, dental, and vision insurance plans. Click Benefits Guide to see all available
Retirement savings plan with employer matching
Vacation time and holiday pay
Shift differentials
Supportive and inclusive work environment
Pay Range:
The pay range for this position is $20.41 - 30.61 per hour.
Disclaimer: Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.
Card Services Supervisor
Customer service supervisor job in Edwardsville, IL
Card Services Manager - Card Services Department; Home Office Branch
Banking • Full-Time • Cards Services
Scott Credit Union is hiring a Card Services Manager in Edwardsville, IL to lead strategic initiatives that enhance our card operations and strengthen our connections with the community. We're looking for an experienced leader who excels at driving projects from concept to completion, developing team talent, and ensuring seamless cross-functional collaboration. If you thrive in a fast-paced, service-driven environment and are passionate about delivering impactful results, we'd love to have you on our award-winning team.
Schedule: Full-time | Monday-Friday
Work Location Status: Fully on-site for the first 30-90 days at the Edwardsville, IL Headquarters. After successful completion of probationary period, position is eligible for hybrid work.
*Employees in hybrid or remote roles may be required to return on-site periodically for meetings, events, or other work-related needs as determined by their manager.
About the Role
The Card Services Manager will develop and execute strategies to drive the success of the card product line and manage the operational team in the Card Services department. This role works with cross-functional teams to create a strong member experience while achieving business objectives.
Strategically designs, develops, and implements efficient workflows to support sales, income production, and servicing functions and continually improve the internal delivery and member service experience. Responsible for compliance and adherence to regulations and deadlines that impact process design, disclosure, business continuity and information security guidelines. Maintains relationships with key service vendors.
Why Join Scott Credit Union?
Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth.
Benefits include:
11 paid holidays and competitive PTO
401(k) with employer match
Medical, dental, vision, and life insurance
Short-Term Disability, including maternity leave
Tuition reimbursement program
“Dress for your day” policy
Career advancement opportunities
Supportive, team-oriented culture
What You'll Do
Develop and execute comprehensive card product strategies while ensuring the stability and efficiency of operational processes across product, platforms, and data (debit and credit) and alignment with credit union's goals, objectives, and strategic initiatives.
Oversee Card Services vendor management and development, including contract negotiations, invoice analysis, and project management. Collaborate closely with vendors to ensure seamless execution of projects.
Effectively address member inquiries, escalations, and issues related to Card Services.
Ensure the safety and soundness of our cards program by maintaining strict compliance with the Card Act and Regulation E requirements.
Implement risk mitigation strategies to safeguard cardholder data and prevent fraud. Possess fraud acumen, staying current on fraud trends and techniques.
Prepare regular reports for senior management on card program performance and trends.
Mentor and develop staff to ensure a strong succession pipeline for key roles within Card Services.
What You Bring
Bachelor's degree in business administration (or equivalent discipline) OR equivalent experience.
Minimum of five (5) years of experience in product management (sales and operations).
Minimum of three (3) years management experience in a financial institution OR three (3) years of card payment management experience.
Experience with card processing platforms and fraud detection tools.
Personal computer experience to include Microsoft Office products.
Is This You?
You're energized by creating meaningful connections and delivering strategic solutions
You stay focused under pressure and prioritize precision in your work
You take initiative, own your projects, and consistently aim for high-quality results
You're looking to build a long-term career where your skills can grow and evolves
Our Commitment
At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees.
Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview.
debit card operations; credit card operations; card services; payment processing; payment operations; dispute resolution; fraud prevention; cardholder services; financial services; banking operations; financial institution; customer service; retail banking;
Auto-ApplyService Supervisor
Customer service supervisor job in Arnold, MO
Absolute Water Technologies is an established industry leader in the ever-growing high purity water market. We are a growing regional company with stable ownership. We focus on individual development with a defined career path. If you are tired of being a number at a company and want to be rewarded for your performance Absolute Water Technologies is the place to be!
Job Description
Generally, work performed indoors in all commercial settings.
Compensation includes guaranteed full-time salary, performance bonus, health benefits, profit sharing, 15 days paid time off, paid holidays, tuition reimbursement, professional training opportunities, wellness program, additional on-call compensation and company provided 401k contribution.
Responsibilities Include:
Responsible for overseeing all functions of assigned branches including the service department and customer satisfaction.
Delivery and placement of water treatment equipment
Exchange Service Deionization Tanks
Conducting System Sanitizations (System Loops)
Component Replacements
Conduct and record basic water readings and operating parameters of equipment
This is a mix of field service work and office work.
Specific Duties/Projects
Ensures all technicians are performing at an acceptable level and are working efficiently.
Is the custodian of assigned assets including fleet, building operations, etc.
Completes assigned special projects.
Ensures all equipment is maintained and calibrated, as needed.
Ensures invoicing is completed in a timely manner for time and material jobs.
Is responsible for procuring any special equipment.
Serves as technical support for customers and Absolute Water staff.
Conducts site reviews for quality and procedural compliance.
Works to support the assigned branch's ability to meet or exceed the sales and operating income budget.
Qualifications
Specific Required Skills/Traits:
Ability to communicate professionally in both oral and written form.
Driven self-starter with a strong work ethic, and sense of urgency.
Ability to actively listen to a customer's needs.
Leadership ability - Ability to lead by example and get results through coaching and holding people accountable for actions and performance.
Organizational skills - ability to multi-task and prioritize to-do list, and follow issues through to completion.
Proficient in Microsoft Office (word, excel, power-point). Or trainable to do so.
Sense of ownership - take initiative and solve problems
Ability to be available for scheduled on-call service response.
Possess a valid driver's license and acceptable driving history.
Drug Free and able to comply with random drug test as required by our customers.
Ability to push/pull at times 250 lbs.
Ability to occasionally lift 95 lbs.
Minimum Educational Requirements:
BS Degree in Management or comparable experience in a management role.
Additional Information
Compensation:
Base salary
Aggressive commission potential based off of profit of new business
.
Bonus potential if sales goals met.
Annual Profit-Sharing Potential
PTO program
Health and Dental Benefits
Company Vehicle