ServiceNow Professional
Customer service supervisor job in San Francisco, CA
We are hiring for top IT System Integrator client for ServiceNow professionals across multiple fulltime roles. If you're passionate about driving digital transformation and delivering enterprise-grade solutions, we'd love to connect with you!
Locations: San Francisco, CA & Dallas, TX , Milford, OH and Edison, NJ- USA
Open Positions:
ServiceNow FSM Tester
ServiceNow Architect / Tech Consultant
ServiceNow Technical Project Manager
ServiceNow Process Analyst
ServiceNow Trainer
ServiceNow Developer (Integrations)
ServiceNow Developer (Data Migration)
ServiceNow ITOM Senior Developer
ServiceNow ITOM Developer
ServiceNow ITOM Tester
ServiceNow ITSM Senior Developer
ServiceNow ITSM Developer
ServiceNow ITSM Tester
ServiceNow FSM Senior Developer
ServiceNow FSM Developer
ServiceNow QA Manager
Work with a Tier-1 IT System Integrator
Be part of cutting-edge ServiceNow projects
Collaborate with a team of experts shaping enterprise IT solutions
If you're ready to take the next step in your ServiceNow career, share your resume or reach out directly!
Customer Engagement Manager
Customer service supervisor job in Fremont, CA
Customer - Our customer offers an enterprise grade, Agentic-AI solution/platform to help customers de-risk, optimize and rationalize their entire application portfolio, based on deep actionable insights.
Job Title - Customer Engagement Manager
Type - Fulltime
Location - Fremont, California, United States
As a Customer Engagement Manager, you'll be the connective tissue between and our enterprise customers. You'll lead high-impact implementations - working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes.
What You'll Do
Lead customer engagements from discovery to realization of value.
Translate complex application landscapes into actionable insight and clarity.
Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives.
Feed customer insights back into product evolution and roadmap.
Who You Are
5-10 years of experience in consulting, enterprise transformation, or technology delivery.
Strong problem-solving, client-leadership, and executive-communication skills.
Comfortable leading technical discussions with architects and engineers related to cloud environments, data ingestion, and system integrations, with the ability to translate technical detail into business impact for executive audiences.
Experienced partnering closely with engineering teams during implementations, validating technical assumptions, troubleshooting issues, and ensuring data quality and platform readiness for end users.
Bring a strong strategy and value-realization mindset, with the ability to synthesize platform insights into clear recommendations, business cases, and executive narratives that drive measurable client outcomes.
Thrive in fast-moving, high-context environments where your work drives visible impact.
Join us in building one of the most consequential enterprise AI companies of this decade.
Field Service Manager
Customer service supervisor job in Livermore, CA
Job title:
Field Service Manager
Reports to:
Senior Field Service Manager
Compensation:
$130,000-$140,000 Base plus variable compensation
The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement.
Duties and responsibilities:
High Level Business Objectives:
Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region.
Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability.
Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals.
Provide training and billable service work as required
Services Leadership:
Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base.
Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company.
Assess performance of service technicians.
Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company.
Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them.
Maintain technician staffing at appropriate levels for business requirements.
Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing.
Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand.
Compliance/Miscellaneous:
Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements.
Maintain a clean, safe, working environment.
Attend training with the Sullair factory to stay current on product offerings and technologies.
Travel as required to drive business activity and attend training. 80% Field / 20% Office
Demonstrate flexibility/teamwork as additional items will be required to help grow the business.
May involve multi-branch location responsibilities
Education:
Associate degree preferred but not required.
Technical Training/Certifications in the compressed air industry is a plus.
High School Diploma Required
Position Requirements:
Five plus years field service experience in the compressed air industry.
Proven leadership experience with strong written and verbal communication.
Strong understanding of Microsoft office suite.
Experience with ERP systems a plus.
Direct reports:
Service Technicians
The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
Customer Success Specialist
Customer service supervisor job in San Jose, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Wellness & Member Experience Associate
Customer service supervisor job in San Francisco, CA
A leading nonprofit organization is seeking a Membership Associate to enhance the member experience at their San Francisco branch. This role involves engaging with members, managing membership accounts, and ensuring a welcoming and inclusive environment. The ideal candidate will have a high school diploma, customer service experience, and availability during various shifts. The position offers a salary range of $18.67 - $22.00 per hour and the chance to impact the community positively.
#J-18808-Ljbffr
Critical Care APP Supervisor
Customer service supervisor job in Santa Clara, CA
About the Company
The Critical Care Advanced Practice Provider (CC APP) team at UCSF provides expert care in the adult intensive care units at UCSF Health. The CC APPs are an element of the interdisciplinary critical care team that includes attending physicians, physicians in training, pharmacists, registered nurses, rehabilitation therapists, and UCSF students. The CC APPs provide care in all of the adult intensive care units including Cardiac, Neurologic, Medical, and Surgical intensive care units. These units provide care for patients undergoing cardiac surgery, organ transplantation, thoracic surgery, orthopedic surgery, neurosurgical surgery, general surgery, or patients requiring complex medical management. The CC APP team collaborates with the UCSF School of Nursing and supports the UCSF Surgical and Critical Care Advanced Practice Provider Fellowship. The CC APP group is active in various quality improvement, cost reduction, and professional development projects.
About the Role
The adult Critical Care Advanced Practice Provider Supervisor supervises, coordinates, and administers the practice of advanced practice professionals (APP), including nurse practitioners and physician assistants. Ensures quality of care and serves as a role model, expert clinician, and mentor. Assists with the administration and management of personnel, fiscal, and material resources. The adult Critical Care Advanced Practice Provider Supervisor provides leadership to advanced practice providers in adult critical care and supports the adult Critical Care Advanced Practice Provider Manager. The primary managerial responsibility of the supervisor is to provide professional support in the Critical Care APP department. The primary clinical responsibility is to provide expert level critical care clinical services to patients and families in the adult intensive care units at UCSF Health.
Responsibilities
Administrative
Staff Development
Education
Leadership
The primary responsibility of the adult Critical Care Advanced Practice Provider Supervisor is the direct application of expertise in the adult intensive care units at UCSF Health within the divisions of Critical Care Medicine. The individual will assume full responsibility for adult Critical Care APP clinical services in the absence of the manager. Receives predetermined work assignments that are subject to a moderate level of control and review.
Qualifications
Min 1 year experience in a supervisor, or leadership role.
4-6 years of recent experience as a nurse practitioner or physician assistant in adult critical care.
Responsible for understanding and communicating an advanced knowledge of national, state, and local educational and legislative issues affecting advanced practice providers.
Demonstrated knowledge of state and national regulatory requirements.
Ability to gather clinical information, develop differential diagnoses, and create problem lists independently.
Competent to direct patient management and lead care team.
Demonstrated ability to effectively supervise a team and to manage the complex workflow and competing priorities involved with providing quality care as an Advanced Practitioner.
Solid knowledge of the clinical and operational issues for nurse practitioners performing advanced-practice nursing within departments and specialty areas, including evaluation, testing, diagnosis, and treatment, as well as patient-care concepts, policies, outcomes measurement, quality standards, ethics issues, quality improvement, and continuing staff education and professional development.
Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document staff issues and performance, and to participate in decision-making on human resources matters.
Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
Advanced interpersonal skills for effective collaborations with all levels of clinical staff and management, consultants, researchers, and outside agencies.
Strong written and verbal communication skills with the ability to train and mentor subordinates, convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals.
Required Skills
Related healthcare management or Nurse Practitioner III or Senior Physician Assistant experience in a highly matrixed healthcare organization.
Knowledge of clinical and administrative software and specialized applications and data management systems used by advanced practice providers in providing advanced-practice care, research, documentation, and employee supervision.
Preferred Skills
For PA candidates: Completion of a recognized graduate master's degree program as a physician assistant.
Doctorate Degree.
Pay range and compensation package
The salary range for this position is $138,400 - $335,800 (Annual Rate). The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: *****************************************************************************
Equal Opportunity Statement
UCSF Health requires all Advanced Health Practitioners (APP) to be credentialed through OMAG to practice and be privileged through CIDP to function in their clinical role. This applies to both adult and pediatric APPs in the inpatient and outpatient clinical settings at all UCSF Health sites and affiliates. Credentialing, health plan enrollment, and approval of privileges must be completed prior to the first working day. Inability to comply with the requirements of OMAG/CIDP AT ALL TIMES will result in either, a LOA or suspension of privileges designation.
Energy Marshall, Data Centers
Customer service supervisor job in Santa Clara, CA
Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.
Suffolk - America's Contractor - is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.
Position:
Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs.
Responsibilities:
Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority
Involvement with all stored energy systems - gas, water, steam, air.
Organizing and scheduling Pre-Energization meetings
Confirming individuals working on energized / de-energized equipment are Qualified
Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard.
Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment
Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly.
Reviewing electrician and vendor AHA's.
Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment.
Tracking and confirming all required QA/QC is complete and documentation has been submitted.
Reviewing the daily Pre-Task Plan for energization activities.
Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces.
Confirming all pre-energization steps have been completed.
Conducting pre-energization daily walks with the electrician and project stakeholders.
Performing end-of-day walks for electrical equipment to confirm all systems are secure.
Confirming adherence to the LOTO plan and isolation requirements.
Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment.
Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment.
Qualifications:
BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education
Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems
Knowledge of pressurized mechanical lines, compressed gas and air.
Experience in construction and electrical commissioning standards and practices.
Experience communicating complex technical solutions and concepts to engineers and non-engineers.
Ensure audit site practices against written standards as part of assurance role.
Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards.
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
Technical Customer Service
Customer service supervisor job in Santa Clara, CA
Johnson Service Group has an immediate opening for a Technical Customer Service Representative, The successful candidate provides high level support for our customers. They are skilled at handling escalated customer tickets and technically savvy troubleshooting and resolving wireless network infrastructure issues.
This can be on-site in Santa Clara, CA or Remote in Silicon Valley California
Support is a key differentiator for our client. Technical Customer Support Representative is responsible for overall customer experience with our internet products and understands how critical it is when a customer's internet is down and the importance of troubleshooting issues in a timely manner. The position works closely with other cross-functional departments like Sales, Operations, Engineering and Marketing. The person in the role will thrive with strong technical aptitude, having a sense of urgency, and ability to multi-task.
Our ideal Technical Customer Support Representative is patient and understands that every interaction with a customer is an opportunity to make a positive difference by providing an exceptional experience. They work well in a virtual team environment, is capable of handling multiple tasks at once, and adapts well to change and high-pressure deadlines. They must possess a high level of accuracy and attention to detail, a positive attitude, as well as stellar organizational and creative problem-solving skills.
Responsibilities And Duties
Monitor the network for “hotspots” (volume of tickets from a particular area).
Compile data from customers/systems logs to locate the issue.
Watch ticket queue for related issues/events.
Escalate more significant network infrastructure issues and provide data to the engineering team.
Monitor UPS (Power outages) to ensure proactive resolution.
Assist Field Support Services (FSS) with issues that arise during installations and service calls.
Look more in-depth with customer issues, work through escalated tickets (gather more specific data, and respond in a timely fashion).
Work closely with the engineering team and customer support to troubleshoot issues.
Engage operations and schedule truck rolls/field visits when deemed necessary (CPE).
Knowledge:
Technical Troubleshooting skills
Problem-solving skills
Resourceful
Good knowledge of radios/frequencies/routers and network switches.
A good understanding of IP addresses and packet routing.
Excellent understanding/use of networking tools:
ping
MTR
Traceroutes
nmap
DNS
DHCP/Static
Speed test servers
Qualifications
Minimum 2 years of technical customer support
Strong technical aptitude
Billing experience
Bilingual (Spanish and English) desired but not required
Effective customer communication skills
Demonstrated ability to quickly establish customer rapport
Strong ability to multi-task and thrive in a fast-paced environment
Excellent interpersonal skills and ability to work effectively with cross-functional teams
Self-motivated and takes initiative with little direction
Familiarity with various tools like Slack, Zendesk, Hubspot, Zuper, etc
Knowledgeable about WISP
Eligibility to work in the United States
Rate $29 - $32/Hr.
#D800
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Client Specialist - Livermore
Customer service supervisor job in Livermore, CA
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Client Specialist is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies.
The Responsibilities:
Demonstrate strong business acumen through KPI's; partnering with the store leader to develop and support business driving strategies inclusive of analyzing available sales reports and data.
Partner with the store leader to propose events/incentives that will continue to grow the customer base, with particular emphasis on building the local market.
Ambitious; proactively seek to exceed/achieve customer expectations to secure an annual $1 million book.
Act as a Brand ambassador; an expert in product and craftsmanship.
Partner with the SSC CRM team to curate and produce client lists to ensure Tulip Influenced Sales.
Continuously seek to enhance customer journey, provide expert knowledge of brand history, product and Theory for Good commitments.
Manage client databases; ensure the team maintains constant client communication through utilizing their clienteling tools.
Resolve all client problems and complaints quickly and effectively.
Partner with SSC to drive VOS initiatives i.e. GWP & retail event marketing.
Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful.
Actively participate in community/store activities.
The Essentials:
5-7 years of proven experience of working in a similar position ideally for a premium or luxury brand.
Mandarin Chinese language fluency strongly preferred
KPI focused, experience of driving sales to meet or exceed commercial targets.
Dynamic interpersonal and communications skills, both verbal and written.
Highly- motivated by driving business in a fast-paced, innovative environment.
Business owner mindset with an entrepreneurial spirit; able to confidently make and suggest solutions, driving change where appropriate.
Independent work ethic, time management skills, and personal accountability.
Computer skills to operate a point of sale system, experience with teamwork is a plus.
Demonstrable experience of partnering with corporate stakeholders such as Buying and Merchandising, Communications, HR, and Finance.
Demonstrable customer management experience, able to drive clienteling initiatives and customer experiences to meet commercial expectations.
Working knowledge of (list computer programs we use and spreadsheets).
Salary range: $21/hr - $23/hr*
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.
Imaging Services Assistant Manager
Customer service supervisor job in Los Gatos, CA
Full-Time | Competitive Pay | Leadership Opportunity in Outpatient Care
Are you an experienced Imaging Technologist with strong CT expertise and a passion for leading high-performing clinical teams? Cornerstone Staffing Solutions is partnering with a respected outpatient healthcare organization to find an Imaging Services Assistant Manager who will help oversee daily department operations while supporting high-quality patient care.
If you thrive in a collaborative environment, enjoy mentoring technologists, and have a strong foundation in CT and multimodality imaging workflow, we encourage you to apply.
Position Summary
The Imaging Services Assistant Manager supports the Imaging Services leadership team in coordinating day-to-day operations across multiple diagnostic imaging modalities. This role includes supervising technologists and support staff, ensuring efficient clinical workflows, maintaining regulatory compliance, promoting quality standards, and delivering an exceptional patient experience.
This position also performs hands-on imaging duties as needed (within scope of certification), with significant emphasis on Computed Tomography (CT).
Key Responsibilities
Operational Leadership
• Assist in managing daily operations of the imaging department to ensure smooth, timely patient flow.
• Support staffing oversight including scheduling, workload distribution, onboarding, mentoring, and performance guidance.
• Maintain a culture of safety, service excellence, and team collaboration.
Clinical & Technical Duties
• Perform imaging procedures within licensure scope, with required competency in Computed Tomography (CT).
• Support additional modalities such as X-Ray, Ultrasound, Mammography, or DEXA depending on certifications.
• Ensure equipment functionality, coordinate maintenance, and uphold quality control standards.
• Promote consistent adherence to imaging protocols and established clinical best practices.
Regulatory & Quality Compliance
• Assist with maintaining readiness for regulatory inspections and accreditation reviews.
• Support department documentation, QA audits, safety protocols, and compliance programs.
• Participate in continuous improvement initiatives that enhance patient safety and imaging quality.
Communication & Collaboration
• Work closely with technologists, physicians, radiologists, and administrative personnel.
• Communicate workflow changes, department updates, and performance expectations to staff.
• Provide operational insights to leadership to support planning, budgeting, and departmental goals.
Required Qualifications
• Associate degree in Radiologic Technology or equivalent educational background.
• Active ARRT certification and state Radiologic Technologist license.
• Computed Tomography (CT) certification or documented CT competency is required.
• Current BLS certification.
• Experience performing imaging procedures in a CT environment.
• Prior leadership experience (lead tech, charge tech, or supervisory role) strongly preferred.
• Proficiency with PACS, RIS, and EMR systems.
• Strong communication, leadership, and problem-solving skills.
Preferred Qualifications
• Experience overseeing or supporting multiple imaging modalities.
• Familiarity with quality control programs, imaging accreditation processes, or regulatory standards.
• Ability to manage multiple priorities in a fast-paced clinical setting.
Schedule & Work Environment
• Full-time position, primarily weekday shifts.
• May require occasional flexibility based on departmental needs.
• Role involves standing, moving equipment, and assisting patients during procedures.
Why Work With Us?
• Competitive pay and opportunity for advancement
• Supportive leadership environment
• Exposure to a wide range of imaging modalities
• Meaningful role contributing to patient care excellence
Customer Service Representative
Customer service supervisor job in San Jose, CA
About LEOTEK:
We are a leading provider of high-quality LED street, area, site, and traffic signal lighting solutions. We are committed to driving innovation and sustainability through our products, services, and customer support, serving both public and commercial sectors. We are currently transitioning into an IoT solutions and Data Management Systems (DMS) provider, leveraging street lighting technology and lighting grid infrastructure as its foundation.
About The Role:
The Customer Service Rep has responsibility for pre and post sales and logistics support to Independent Sales Representatives, Distributors, and Customers, and work with Production/warehouse to communicate delivery schedules to customers, answer general Inquiries, and supporting our Business Development Managers (BDMs) in the field to achieve total customer satisfaction and build customer relationships.
What You'll Do:
Responsible for much of the order fulfillment process including but not limited to order-related information requests, communicating delivery schedule, and coordination with other departments to ensure the company provides an accurate and high standard of delivery and customer service.
Respond to high volume of inquiries via e-mail or phone from business development managers, sales representatives, and customers regarding pricing, product features, product availability, company policies, and post sales issues.
Administer and enforce policies pertaining to pricing, sales orders, freight.
Coordinate with the Credit Team to set up new customers and release on credit hold orders.
Who You Are:
Bachelor's degree or relevant experience preferred.
5+ years order fulfilment/customer service representative, and/or sales operations experience in a technical, manufacturing environment.
Experience working with sales representatives in a high-volume product environment. SAP is a plus.
Excellent written and oral English communication skills.
LEOTEK Electronics USA LLC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
Data Team Lead
Customer service supervisor job in San Rafael, CA
Job Title Databricks Data Lead
Hybrid: 3 days/week onsite at client office in San Rafael, CA
Experience Level
8-12 years in data engineering, analytics engineering, or Distributed data systems
Role Overview
We are seeking a Databricks Data Lead to support the design, implementation, and optimization of cloud-native data platforms built on the Databricks Lakehouse Architecture. This is a hands-on, engineering-driven role requiring deep experience with Apache Spark, Delta Lake, and scalable data pipeline development, combined with early-stage architectural responsibilities.
The role involves close onsite collaboration with client stakeholders, translating analytical and operational requirements into robust, high-performance data architectures, while adhering to best practices for data modeling, governance, reliability, and cost efficiency.
Key Responsibilities
Design, develop, and maintain batch and near-real-time data pipelines using Databricks, PySpark, and Spark SQL
Implement Medallion (Bronze/Silver/Gold) Lakehouse architectures, ensuring proper data quality, lineage, and transformation logic across layers
Build and manage Delta Lake tables, including schema evolution, ACID transactions, time travel, and optimized data layouts
Apply performance optimization techniques such as partitioning strategies, Z-Ordering, caching, broadcast joins, and Spark execution tuning
Support dimensional and analytical data modeling for downstream consumption by BI tools and analytics applications
Assist in defining data ingestion patterns (batch, incremental loads, CDC, and streaming where applicable)
Troubleshoot and resolve pipeline failures, data quality issues, and Spark job performance bottlenecks
Collaborate onsite with client data engineers, analysts, and business stakeholders to:
Gather technical requirements
Review architecture designs
Validate implementation approaches
Maintain technical documentation covering data flows, transformation logic, table designs, and architectural decisions
Contribute to code reviews, CI/CD practices, and version control workflows to ensure maintainable and production-grade solutions
Required Skills & Qualifications
Strong hands-on experience with Databricks Lakehouse Platform
Deep working knowledge of Apache Spark internals, including:
Spark SQL
DataFrames/Datasets
Shuffle behavior and execution plans
Advanced Python (PySpark) and SQL development skills
Solid understanding of data warehousing concepts, including:
Star and snowflake schemas
Fact/dimension modeling
Analytical vs operational workloads
Experience working with cloud data platforms on AWS, Azure, or GCP
Practical experience with Delta Lake, including:
Merge/upsert patterns
Schema enforcement and evolution
Data compaction and optimization
Proficiency with Git-based version control and collaborative development workflows
Strong verbal and written communication skills for client-facing technical discussions
Ability and willingness to work onsite 3 days/week in San Rafael, CA
Nice-to-Have Skills
Exposure to Databricks Unity Catalog, data governance, and access control models
Experience with Databricks Workflows, Apache Airflow, or Azure Data Factory for orchestration
Familiarity with streaming frameworks (Spark Structured Streaming, Kafka) and/or CDC patterns
Understanding of data quality frameworks, validation checks, and observability concepts
Experience integrating Databricks with BI tools such as Power BI, Tableau, or Looker
Awareness of cost optimization strategies in cloud-based data platforms
Prior Lifesciences Domain Experience
Education
Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
Why This Role
Hands-on ownership of Databricks Lakehouse implementations in a real-world enterprise environment
Direct client-facing exposure with a leading Bay Area organization
Opportunity to evolve from senior data engineering into formal data architecture responsibilities
Strong growth path toward Senior Databricks Architect / Lead Data Platform Engineer
Maintenance Team Lead - Food/CPG ONLY
Customer service supervisor job in San Leandro, CA
Maintenance & Reliability Leadership
Lead and develop a high-performing maintenance team, fostering a culture of safety, accountability, and technical excellence.
Design and implement reliability-centered maintenance (RCM) strategies to improve asset uptime and reduce unplanned downtime.
Oversee preventive, predictive, and condition-based maintenance programs using CMMS and advanced diagnostic tools.
Conduct root cause analysis (RCA) and failure mode and effects analysis (FMEA) to address chronic equipment issues.
Cross-Functional Continuous Improvement
Align maintenance and reliability goals with production, quality, safety, and training objectives.
Lead plant-wide initiatives using Lean, TPM, and Six Sigma methodologies to improve overall equipment effectiveness (OEE).
Support capital project planning and execution, ensuring reliability and maintainability are integrated.
Implementing as well as driving TPM and RCM processes and initiatives
OEE and CMMS integrity
Strategic scheduling
Food/Consumer only
A true Maintenance leader - training/plant level speak/onboarding/decision maker who can come in on weekends
PLM Documentation & Change Order Specialist
Customer service supervisor job in Fremont, CA
This is a long-term onsite role in Fremont, CA 94538. Mon-Fri Regular shift.
Looking for Documentation and Change Order (ECR/ECO) specialist responsible for the engineering change control process as part of PLM. Beyond generating and processing Change Orders, duties will include data mining, POC for change-related escalations, managing trackers, inter-department reports, and CIP activities in a high-paced environment.
Top Skills:
CAD Tools: NX, SolidWorks, or Creo
PLM Systems: Teamcenter, Enovia, Windchill, or Agile
Qualifications
Drafting using Siemens NX CAD
Change management using Teamcenter PLM
Ability to operate efficiently and effectively in a fast-paced environment
Thorough understanding of change management and configuration management practices
Ability to work required overtime to support manufacturing needs and requests from our customers.
Strong attention to detail and uncompromising dedication to quality
Superior verbal and written communication skills
Exceptional organization skills
Demonstrated analytical abilities with strong attention to detail
Excellent follow-through
Must be driven and self-motivated, as well as a team player
Ability to multitask and work well under pressure
Experience in resolving scheduling conflicts and accommodating last-minute changes with competing priorities.
Solid Microsoft Office Suite skills, especially in Excel (Pivot Tables, Vlookup, Formatting, Graphing), also MS Teams, PowerPoint, and Word
iPLM/SAP experience (preferred)
Team center and NX Experience (preferred)
Responsibilities:
Generates and manages Change Orders (CO) through closure
Performs documentation research for all parts/assemblies to be included in the Engineering Change Order to ensure accuracy, completeness, and adherence to change control policies/procedures and design drafting standards. Makes decisions, provides recommendations, and/or escalates based on the needs of the situation
Supports NPI PMs (New Product Introduction Program Managers) on a daily basis for Engineering Change Order activities
Interfaces with Engineers and Designers on design solutions for BOMs that align with lean manufacturing requirements
Responsible for aligning key collaborators to drive solutions in alignment with cutin strategies, E&O, and effectivities
POC for Change Control processes in Engineering
Monitor and prioritize tasks to ensure efficient and timely change cut in
Process part numbers, bills of material, and change orders, which include preparation for the change control board, review for clarity, errors, proper approval routing, accuracy, and completeness
Track documents from initiation to final approval
Tracking and reporting on document review progress
Develop, track, and report key metrics
Generate and manage documentation in support of ISO standards, including revisions and releases
Update drawing from model changes
Support the engineering and design team on drawing and spec updates
Facilitate Design review meetings and act as a coordinator
Capture Key decisions, action items, and send detailed meeting minutes
Our Client is a Fortune 350 company that engages in the design, manufacturing, marketing, and service of semiconductor processing equipment.
Customer Service Rep
Customer service supervisor job in Oakland, CA
Temporary Retail Sales Associate
every Saturday - Schedule: 10:30 a.m. - 5:00 p.m.
Salary = $29.91 per hour
Duties and Responsibilities
Greet and welcome visitors; offer helpful directions to a variety of offerings.
Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems.
Offer personalized welcoming experiences that promote belonging and empower participation and connection.
Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems
Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum
Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Customer service supervisor job in San Jose, CA
About Us:
AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options.
Job Summary:
Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels.
*
Please note:
We are only recruiting local candidates at this time to accommodate an in person schedule.
The employee will come into San Jose location 4 times a week.
Schedule:
Monday - Friday, 7:30AM- 4:30PM
Responsibilities:
Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours.
Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us.
Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns.
Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively.
Competency and initiative to meet and exceed the department metrics and individual performance goals.
Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry.
Skills/Talents you have:
Analytical, problem solver and critical thinker.
Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy.
Team player that is willing to take initiative to support customers, other agents and supervisors.
Adaptability to thrive in a fast-paced ever changing work environment.
Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers.
Positive attitude with a desire to learn and share ideas in a collaborative work environment.
Clear and concise communicator within customer interactions and across different departments.
Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results.
Excellent time management skills.
Customer-focused with strong interpersonal and tech savvy skills.
Qualifications:
Customer Service Experience: 1 year (Preferred)
Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application)
Experience with AI Intercom, Slack or other CRM software is a plus.
Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software.
Excellent written and oral communication skills.
Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs.
Customer-focused and can demonstrate mastery of customer service skills.
Ability to maneuver between multiple tasks.
Benefits:
100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period
Paid vacation days and sick leave
Paid Holidays + Floating Holidays
401k
Free snacks and drinks in office
Employee discount
Company engagement events
Monthly departmental CS appreciation lunches
Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision.
Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Care Coordinator PRN
Customer service supervisor job in Pleasanton, CA
/RESPONSIBILITIES
Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity.
LICENSURE/CERTIFICATION
A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
Customer Risk Strategy
Customer service supervisor job in San Francisco, CA
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
The opportunity
We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer.
This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient.
This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week).
What you'll do
Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation.
Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations.
Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand.
Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors.
What you'll need to be successful
2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company
Ability to jump into new situations, with a willingness to learn quickly and help solve problems
Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
Attention to detail and a commitment to accuracy
Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must
Excitement about working in a fast-paced, deeply cross-functional space
What you'll get from us:
🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office
💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
📈 401k plan, including self-directed brokerage options
🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
😇 Up to $4,500 in annual reimbursements for backup childcare
🍽️ Catered lunches and dinners for SF employees
🚆 Commuter benefits, including paid transportation to-and-from the office
🎉 Regular team building events, including annual offsite
Pay transparency:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual base salary range for this role is $115,000 - $130,000 + equity.
We look forward to hearing from you
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
Auto-ApplyManager, Firefly Customer Engagement
Customer service supervisor job in San Jose, CA
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
Join our "DevOps for Content" revolution, where we partner with global brands and agencies to transform their end-to-end creative workflows-from ideation through activation-to unlock the GenAI-powered Content Supply Chain.
As a Manager, Firefly Customer Engagement, you will lead, mentor, and inspire a team of AI Engagement Managers-our customer-embedded strategists and product owners-who shape and realize customers' GenAI transformation journeys. Your team operates at the intersection of product, engineering, enterprise consulting, and client advocacy, ensuring fast, iterative value realization that drives adoption, growth, and trust.
This role calls for an inspiring people leader who balances mentorship with hands-on engagement. You'll serve as the ultimate advocate for your team and your customers-empowering your AI Engagement Managers to deliver value at speed, building long-term executive relationships, and ensuring the voice of the customer fuels Adobe Firefly's product innovation.
If you are passionate about cultivating top consulting talent, scaling GenAI adoption, and translating bold ideas into measurable outcomes, this is your stage.
What You'll Do
Team Leadership
* Recruit, coach, and empower a high-performing team of AI Engagement Managers.
* Create a culture of customer obsession, product ownership, and continuous learning, centered on GenAI and Adobe Firefly.
* Act as mentor and sponsor-guiding AI Engagement Managers on executive presence, value realization, and scalable playbooks.
* Champion career development and inspire your team to raise the bar across every engagement.
Customer Engagement & Program Delivery
* Oversee and steer large-scale enterprise programs focused on Firefly and GenAI adoption.
* Ensure your team applies Forward Deployed Engineering principles-rapid prototyping, iterative feedback, and agile collaboration with customers.
* Act as the executive escalation point and trusted advisor for strategic customers.
* Reinforce a culture of measurable impact-every engagement tied to business value and ARR growth.
Strategic Leadership & Partnerships
* Partner with Product, Engineering, and Customer Success to translate field insights into Firefly's roadmap.
* Lead your team to pilot new features and best practices-accelerating adoption and shaping Adobe's GenAI delivery standards.
* Represent your team in executive reviews, customer workshops, and cross-functional forums, elevating Firefly's role in the enterprise GenAI market.
Thought Leadership
* Stay current on GenAI, creative automation, and content supply chain advancements.
* Enable knowledge sharing across teams, embedding lessons learned into reusable playbooks and scaling innovation across engagements.
* Advocate for best practices in customer engagement, consulting excellence, and GenAI adoption inside and outside Adobe.
What You Bring
* 8+ years in digital strategy, enterprise consulting, or AI/ML roles; 2+ years in people leadership or team management.
* Proven ability to lead customer-facing consulting talent-mentoring high-potential Engagement Managers to elevate impact and executive presence.
* Deep understanding of GenAI, Adobe Firefly, and first- and third-party AI models, with the ability to translate concepts into business value.
* Experience delivering enterprise-scale digital transformation or AI adoption programs with measurable impact.
* Familiarity with Adobe Creative Cloud, Firefly, and GenStudio Modules; Adobe Experience Cloud knowledge is a plus.
* Expertise in scaled agile delivery methodologies and tools (Jira, Workfront, Confluence, Miro).
* Exceptional communication and executive influence-capable of simplifying complexity and driving alignment at the C-suite level.
* Flexible, adaptable, and energized by fast-paced, high-growth environments.
* Willingness to travel up to 30% for customer and team engagement.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $163,900 -- $267,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $184,800 - $267,600 In New York, the pay range for this position is $184,800 - $267,600
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
Customer Success Specialist
Customer service supervisor job in Fremont, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision