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  • Park Services AM Prep Supervisor

    Six Flags Fiesta Texas 4.1company rating

    Customer service supervisor job in San Antonio, TX

    Park Services AM Prep Supervisor Job Type: Seasonal Pay Rate: $17/hr. This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate of $17.00 per hour with perks such as: Free entry to any Six Flags Park for all employees with each visit, additional complimentary tickets for friends and family, discount on food and merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: Prepares, directs, and supervises team member assignments for the cleaning of the park and its facilities such as restrooms, dining rooms, patios, attractions, midways, parking lots, and offices. Inspects all guest areas, team member areas, and company facilities according to Six Flags Fiesta Texas cleaning standards. Coordinates team members to accomplish requested additional cleaning tasks such as catered outings and special events. Maintains an inventory of cleaning products, supplies, and ensures cleaning equipment is in safe working order. Responsible for repairing and maintaining some equipment on-site. Performs routine inspections of work performed to maintain a quality level that meets the guest and Six Flags Fiesta Texas standards. Knows, understands, and implements the highest standards of cleanliness. Responsible for the motivation of team members and ensuring the efficient use of team members to maximize productivity. Oversees and trains for the use of chemical cleaners and power equipment, to prevent damage to facilities, floors, and fixtures. Practices, supports, maintains and enforces a total safety culture by adhering all park policies. Assist in managing all aspects of Park Service Prep team to include staffing, training, and daily operations. Builds and maintains a positive, high performance team culture generating increased retention, motivation, and team morale. Provides first class Guest Service and creates an atmosphere that requires the same of all Team Members. Ensures appropriate staffing levels are maintained within the Park Service Department. Performs all other duties as assigned or as necessary to support the Park Service Department and Six Flags Fiesta Texas. Coordinates the return of equipment to proper storing locations, ensuring equipment is readily available for next tasks. Qualifications: Strong problem-solving skills and attention to detail to ensure the highest standards of cleanliness are maintained. Ability to operate or train on high-powered machinery. Strong proficiency of commercial cleaning equipment and procedures. A clear commitment to total safety including knowledge of SDS. A Team First attitude and a people oriented approach to leadership. Excellent communication skills to include both verbal and written format. Able to work a flexible shift from 5am-2pm or 7am-4pm. The availability to work flexible hours and varied shifts including weekdays, weekends, and holidays. Working knowledge of Microsoft Word, Excel, and essential computer applications. A valid State Driver's License with the ability to obtain a Park Driver's License upon eligibility.OTHER NOTES All other duties assigned or necessary to support the park as a whole. Reports to Park Services Managerial Supervisor
    $17 hourly Auto-Apply 5d ago
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  • Head of Customer Success - Fintech Growth Leader

    Method Financial

    Customer service supervisor job in Austin, TX

    A leading fintech company is seeking a Head of Customer Success in Austin, TX. The role focuses on building customer relationships, shaping operational strategies, and managing team performance to drive company growth. Candidates should have over 10 years of experience in customer success and fintech partnerships, along with a data-driven mindset. This position offers an annual salary range of $200,000 to $250,000, aligning with a high-growth environment and the need for operational leadership. #J-18808-Ljbffr
    $200k-250k yearly 3d ago
  • Senior Customer Success Specialist - Amazon Connect, AWS Specialist and Partner Organization

    Amazon 4.7company rating

    Customer service supervisor job in Austin, TX

    This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Elevate Customer Success with innovative Cloud Technology. We're seeking an innovative Customer Success Specialist to transform enterprise contact center experiences through AWS Amazon Connect. You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, driving meaningful technological adoption and creating tangible business value. Key job responsibilities - Develop customized success plans that align AWS Amazon Connect solutions with customers' strategic business objectives - Design and deliver technical workshops that accelerate technology adoption and customer enablement - Create comprehensive best practices documentation and implementation guides - Proactively monitor customer health dashboards and address potential adoption barriers - Gather and communicate critical customer insights to AWS product development teams A day in the life Your day will be a dynamic blend of strategic thinking and customer-centric problem-solving. You'll collaborate with enterprise customers, design tailored success strategies, and unlock the transformative potential of cloud communication technologies. Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer interaction models. About the team We are a collaborative group of customer success professionals dedicated to driving technological innovation. Our team believes in empowering businesses through intelligent cloud solutions, working closely with customers to understand their unique challenges and co-create breakthrough strategies. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience - Bachelor's degree in science, technology, engineering, math, business or equivalent - Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams Preferred Qualifications - PMP certification, or SCRUM/Agile, SAFe certification - Experience implementing cloud services including migrations and modernization projects or similar - Experience with Amazon Connect or call center technology Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . USA, TX, Austin - 153,600.00 - 207,800.00 USD annually USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually
    $36k-56k yearly est. 2d ago
  • Member Experience Manager

    Root Causes Medical Clinic

    Customer service supervisor job in San Antonio, TX

    Root Causes is a fast-growing functional medicine clinic committed to uncovering and addressing the root causes of illness. We're looking for a Member Experience & Quality Manager to design and oversee every aspect of the patient journey, ensure quality and reliability at each touchpoint, and prepare our pioneering care model for scale. What You'll Do Build and maintain an end-to-end service blueprint of the member journey-from first touch through ongoing care. Personally configure and optimize EHR, CRM, and communication systems to reduce friction and improve data quality. Run recurring quality audits across calls, tickets, handoffs, and charting; address root causes and prevent repeat issues. Launch and manage continuous feedback loops with patients and staff; translate insights into weekly improvements. Partner with leadership and providers to ensure onboarding is fast, care delivery is smooth, and renewal/retention is strong. Make the daily work of clinic staff more delightful and easeful by streamlining workflows and eliminating unnecessary steps. What We're Looking For 4-8+ years of experience in patient experience, healthcare operations, or quality management. Proven track record improving retention, NPS, onboarding, and no-show/cancel rates. Systems thinker comfortable with hands-on configuration of EHR/CRM/helpdesk tools. Strong written communication skills for member-facing copy and internal SOPs. Calm operator with a bias to ship weekly improvements. A quality mindset: able to spot and fix defects, and build durable processes that last. Empathetic and collaborative, balancing humanity with operational rigor. Why Join Us • Play a pivotal role in shaping and scaling a mission-driven functional medicine clinic. • Work directly with visionary leadership in an entrepreneurial environment. • Competitive salary + benefits. • Meaningful work: helping patients restore their health and quality of life while making clinic operations smoother and more joyful for staff. Apply today to join the team designing and delivering the future of medicine today.
    $44k-88k yearly est. 4d ago
  • Senior Team Manager - Participant Education Delivery- (Westlake/Austin, TX)

    Charles Schwab 4.8company rating

    Customer service supervisor job in Kyle, TX

    Regular Your opportunity In addition to a base salary, this role is also eligible for bonus or incentive opportunities. At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Workplace Services (WS) is a growing enterprise at Charles Schwab. The Workplace Branch supports the WS enterprise in unlocking growth across their three primary business lines: Retirement Plan Services, Stock Plan Services, and Designated Brokerage Services. The Participant Education Delivery team is experienced at delivering financial education to groups and individuals, having mastered the art of engaging audiences, whether in-person or virtual, with an emphasis on inspiring positive action. The team drives top-line growth by helping participants engage with their workplace benefits while bridging them to solutions across Schwab in our "Seeing through clients' eyes approach". What you are good at: As a seasoned professional in the Financial Services industry, your leadership experience is built on a foundation of coaching and development, with an emphasis on accountability for driving results. Fostering a culture of growth - Leading by example, you're a growth-oriented leader with a focus on personal/professional development, championing new ideas for yourself and your team. Building collaborative relationships - You naturally build and foster relationships with other department leaders, your team, and internal business partners. Internal partners include WFS Client Service teams, Marketing, Workplace Retail Extension (and other Workplace and Centralized Solutions teams) and the Branch Network. Developing others - We are seeking an individual with strong financial services experience (Retirement/Financial planning, ERISA regulations & workplace benefit offerings and an understanding of Schwab's retail offer) to develop, coach, and lead a team of investment professionals who are the face of Schwab to our corporate clients and their employees. Managing change - The Senior Team Manager will actively seek opportunities to evolve our service model for greater business impact, while developing strategies and communicating expectations to drive necessary change. What you have We place a premium on leaders with a coaching and growth-oriented mindset that are able to drive strong results. Essential skills/experiences include: Demonstrated success leading client facing teams in Qualified Retirement Plans, Financial Services, or similar. Experience with remote teams preferred Superior coaching mentality with emphasis on mentoring, training, and performance management Strong strategic communication skills, able to influence partners and stakeholders Proven relationship building skills - ability to develop internal and external partnerships and successfully collaborate on projects Strong organization and time management skills with proven ability to prioritize High achievement orientation, measures success through quantitative and qualitative results Bachelor's degree required; Master's Degree (or equivalent business experience) preferred Active and valid FINRA Series 7, 66 and 9/10 (May consider 120-day COE for 9/10) 10+ years Financial Services industry experience; ideally with 6+ years specific Retirement Plan Preferred Requirements: CFP or other industry designations highly desired What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $104k-131k yearly est. 1d ago
  • Customer Care Manager - In Office

    The Briggs Agencies 4.4company rating

    Customer service supervisor job in Kyle, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 13d ago
  • Hydrology & Hydraulics Team Lead

    Metric Geo

    Customer service supervisor job in San Antonio, TX

    An employee-owned engineering firm is seeking a Hydrology & Hydraulics (H&H) Team Leader to lead its stormwater and water resources projects in Castroville or San Antonio. This is a hands-on leadership role, managing teams, mentoring staff, and delivering high-quality stormwater engineering solutions for both public and private clients. Key Responsibilities Lead and manage H&H project teams, providing technical oversight and mentorship Manage stormwater and water resources projects from conception through completion Develop project deliverables, permitting, and stormwater design solutions Coordinate with regulatory agencies, clients, and internal teams to ensure project success Support business development and client management activities Guide preparation of FEMA CLOMR/LOMR reports, drainage studies, and stormwater design documents Requirements Bachelor's degree in Civil, Environmental, or related Engineering field Professional Engineer (PE) license in Texas 8-15 years of stormwater engineering experience, including 2-5 years of project management Experience managing teams of stormwater engineers Practical experience with HEC-RAS (1D/2D), HEC-HMS, Hydraflow, Flowmaster, StormCAD, EPASWMM Experience with AutoCAD and GIS Strong knowledge of stormwater design, permitting, and regulatory compliance Preferred Skills Excellent oral and written communication Experience in public and private sector stormwater projects Client management and business development experience Experience developing scopes, fees, proposals, construction plans, or master plans Benefits Flexible work schedules Paid parental leave 401(k) & ESOP participation with company match Professional development, training, and tuition reimbursement Employee assistance program Medical, dental, and vision insurance Salary Range: $140,000-$170,000+ (DOE)
    $140k-170k yearly 3d ago
  • Environmental Service Representative (Waste)

    The Planet Group 4.1company rating

    Customer service supervisor job in New Braunfels, TX

    Title: Environmental Service Representative (Waste) Starting Pay: Up to $28/hr + OT @ 1.5 Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT WFH: hybrid options after fully trained Contract to Hire - 6 month contract and then direct hire Qualifications: Environmental background with hazardous and non-hazardous waste Experience with Shipping and Receiving / DOT regulations Computer skills Good customer service and comfortable on the phone Knowledge of RCRA and DOT Manager notes This person will be working in an office fielding calls and emails from both customers and internal employees MUST have a waste background - degree is preferred but not a must They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling Will need to be very organized and details Computer skills are a must Good with being on the phone A LOT This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team. This person will be responsible for job creation, data entry, scheduling, and supporting our customers. They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. Responsibilities: Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers. Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste. Prepare documentation for transportation of chemicals to appropriate disposal facilities. Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects. Maintain and grow existing customer base by providing quality control and following up with requests. Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines. Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models. Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit. Basic Requirements: Proven organizational and time management skills Strong communication skills, both written and verbal Attention to detail with the ability to keep the big picture in mind Excellent soft skills; ability to work well with clients and co-workers Computer skills: MS Word, excel and ability to learn internal computer software Knowledge of RCRA and DOT Valid US Driver's License Must be eligible to work in the United States without sponsorship Must have a reliable form of transportation
    $28 hourly 4d ago
  • Part-time Client Service Associate (Teller - 20 hours) - Stone Oak Parkway / SanAntonio, TX

    Banktalent HQ

    Customer service supervisor job in San Antonio, TX

    At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow. We're seeking a dynamic, customer-focused professional to join our team as a Part-time Client Service Associate (Teller) at our Stone Oak Parkway Banking Center in San Antonio, TX. In this front-line role, you'll be the face of Amegy Bank-delivering exceptional service, building relationships, and assisting customers with their everyday banking needs. This role offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If you're passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals, we'd love to connect with you! Key Responsibilities: Provide full-service banking services by accurately processing all financial transactions in a timely manner within established authorized limits, while maintaining an acceptable balancing record. Utilize knowledge of available bank products and services to expand and increase client relationships. Identify and address clients' needs by providing a variety of services which may include issuing counter checks, conducting account maintenance, performing money transfers, and receiving loan payments. Deliver an exceptional customer experience while uncovering bank products or service needs to make appropriate referral opportunities. Explore, identify, and maximize cross-selling of bank products based on clients' needs. Perform all duties in compliance with laws, regulations, and bank policies and procedures. Resolve client concerns through direct personal action or referral to alternative banking center or bank resources. Adhere to the bank's security policies while maintaining confidentiality of bank records and client information. Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and banking center goals. Perform other duties as assigned. Required Qualifications: High school diploma or equivalent required. At least 6 months of experience in customer service, banking, cashiering, balancing, and sales or a related field. Prior experience in a customer service or cash handling role, is preferred. Excellent customer service skills with the ability to communicate effectively. Basic math skills and proficiency in using computers and cash handling equipment. Strong attention to detail and accuracy in handling financial transactions. Knowledge of banking products and services a plus. Proficiency in cross-selling bank products tailored to clients' specific needs. Experience in meeting or exceeding sales goals and referral targets. Reliable attendance and exceptional time management skills. Ability to work efficiently in a fast-paced environment while maintaining professionalism. Work Schedule: Monday-Friday, 8:30 AM - 5:30 PM Saturday, 8:45 AM - 1:15 PM This is a part-time position: 20 hours per week. Must be able to work a flexible schedule within the hours listed above. Employee Benefits: At Amegy Bank, our mission is to create value for our customers, communities, employees, and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being, as well as that of your family, while supporting your career growth. Medical, Dental, and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts. Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays. 401(k) plan with company match and Profit Sharing. Mental Health benefits including coaching and therapy sessions. Tuition Reimbursement for qualifying employees. Employee Ambassador preferred banking products. Competitive compensation in line with work experience. Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation's employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions. Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.
    $33k-57k yearly est. 5d ago
  • Assistant Retail Services Manager

    Cornerstone Capital Bank 3.3company rating

    Customer service supervisor job in Bastrop, TX

    Who we are: Cornerstone Capital Bank is a new bank, with over $330 million in capital and $2 billion in total assets, and arises from the combination of mortgage industry giant Cornerstone Home Lending and community banking standout Roscoe State Bank. You'll be on the front end of working for an innovative large community bank that is a leader in mortgage lending and community banking and growing in middle-market commercial and real estate lending. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: We are seeking an experienced Assistant Retail Services Manager. The Assistant Retail Services Manager works with the Retail Services Manager to perform all lobby functions within the branch and provide leadership to Tellers and New Accounts Specialists. Uses sound judgment and decision-making skills to protect the Bank from risk and provide exemplary customer service. What you'll do: Assists in leading Tellers and New Accounts Specialists, including scheduling, in the absence of the Retail Services Manager. Assists in branch audits, including debit card audits and operational audits. Shares in responsibility for proper operation of the ATM, vault, and safe deposit area. Approves wires, cashier's checks, mobile deposits, fee-waiver requests, and large deposit items. Responsible for ensuring high quality for all documentation related to deposit operations. Reviews and authorizes deposit items for acceptance or hold while mitigating risk for the Bank. Reviews and approves debit card exceptions. Assists customers with more complex financial questions and transactions. Works directly with the Retail Services Manager and local Market President to carry out strategies and policies of the Bank, relating to client experience and business development efforts. Represents the Bank in the local community at various civic events and volunteer efforts. What you'll need to be successful: Success in this job relies on your time management skills, organization, and positive attitude. In addition, you'll need the following qualifications: Must have 5+ years of banking experience, including 2+ years leading/managing a team Assists in leading Tellers and New Accounts Specialists, including scheduling, in the absence of the Retail Services Manager. Assists in branch audits, including debit card audits and operational audits. Shares in responsibility for proper operation of the ATM, vault, and safe deposit area. Approves wires, cashier's checks, mobile deposits, fee-waiver requests, and large deposit items. Responsible for ensuring high quality for all documentation related to deposit operations. Reviews and authorizes deposit items for acceptance or hold while mitigating risk for the Bank. Reviews and approves debit card exceptions. Assists customers with more complex financial questions and transactions. Works directly with the Retail Services Manager and local Market President to carry out strategies and policies of the Bank, relating to client experience and business development efforts. Represents the Bank in the local community at various civic events and volunteer efforts. What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once your part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $26k-33k yearly est. 4d ago
  • Sr. Customer Enablement Consultant

    Q2 Holdings 4.6company rating

    Customer service supervisor job in Austin, TX

    As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. SUMMARY Q2 is seeking a Senior Customer Enablement Consultant to work directly with customers to help them fully adopt and utilize our solutions. In this role, you will be responsible for partnering with the Client Success Manager and internal SMEs to build and execute plans that advance customer's strategic goals, ensuring customer satisfaction and creating raving fans. The ideal Customer Enablement Consultant is an outgoing, organized, and thoughtful relationship builder who adapts well to varying internal and external teams, cultures, and working styles. They are intensely curious - about customers and their challenges, our solutions and how they can deliver value to our clients, and deliver meaningful, measurable outcomes. We are looking for someone who has a bias for action, loves effecting change and is a wizard at solving puzzles. RESPONSIBILITIES • Serves as a subject matter expert on assigned customers' usage and continuous adoption of Q2's products and services • Helps build, refine and lead customer programs (training, education, best practices, strategic tactics) that drive value realization of Q2's products and services • Analyzes customer usage data to identify risks, trends and opportunities to improve customer outcomes • Continuously evaluates and refines customer enablement programs to ensure effectiveness and customer satisfaction • Partners with Client Success Manager to understand the customer's strategy and objectives and applies intense curiosity in how Q2 products and services help the customer achieve success • Serves as the day-to-day point of contact for customer representative(s) responsible for managing our products at the FI (Financial Institution) and supports them in aligning the administration of Q2's products and services to the FI's strategic goals • Contributes adoption and usage strategies to Account Plans based on customer strategies and leads execution with client and internal partners • Understands and proactively addresses the impact of customer initiatives and feature requests on the overall customer experience, strategy and value generation from Q2's products • Serves as primary advocate and translator of customer initiatives and requests to our internal product and technical partners • Participates in quarterly and executive business reviews with responsibility for reporting on customer usage of Q2 products • Develop a deep knowledge of Q2 solutions to best support clients in maximizing their value. • Keep up with relevant banking and financial services industry trends and share helpful information with clients. • Recognize new opportunities where our solutions could further contribute to our customers' objectives or solving challenges • Contribute customer specific context in support of RSM and/or CSM sales and renewal activities • Adept at setting and managing customer expectations • Embrace change, seek out new initiatives and provide ideas and recommendations to better serve our clients. • Deliver experiences and results such that clients cannot imagine doing business without our solutions. EXPERIENCE AND KNOWLEDGE • Minimum 8 years of experience required with a Bachelors degree in relevant field. • Strong understanding of banking operations and principles, preferably within the commercial / wholesale banking space. • Proven experience working with a variety of people - from engineers and technologists to executives and leaders in the banking or financial technology sectors - to deliver results. • Demonstrated experience and openness to working with new technology • Proven relationship-building skills and experience maneuvering effectively within and across large organizations. • Excellent communication, presentation, and project management skills • Demonstrated ability to build and maintain relationships with clients and internal teams. • Demonstrated excellence in working collaboratively and on a cross-functional basis with other internal teams. • Results-oriented with a focus on customer experience. • Proven ability to work effectively remotely and ability to travel on a limited basis. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements
    $73k-114k yearly est. Auto-Apply 21d ago
  • Customer Service Rep/Receiving Associate

    Glass Doctor-Norcross

    Customer service supervisor job in Austin, TX

    Do you have experience in customer service? Do you want to work for a company with a proven record? Then look no further. Here at Glass Doctor of Austin, we invest in our employees and make sure you have the tools and training to be successful. As the CSR/Receiving Associate, you will answer calls and customer inquiries, book new estimates, reply to after hour calls and ER requests. Customer follow ups, taking payments, dispatching technicians and keeping up with them daily. Receive glass from delivery trucks and compares packing lists to purchase orders to ensure accurate deliveries. Inventory control. Vehicle maintenance management Skills and Qualifications: * Strong listening, communicating, and customer service skills. * Ability to multi-task and provide effective solutions. * Works well with others and helps foster a supportive work environment. * Knowledge of our company's market, industry, and products. * Comfortable problem solving while also creating an enjoyable experience for our customers. * Able to document customer service calls efficiently and with detail. * Knows how to ease conflict and provide the appropriate resolutions. * Completes tasks on time and can prioritize work load. Requirements: * College degree is preferred. * Four to five years of customer service experience is required. * Proficient with Microsoft Office software and phone systems. * Dispatching experience is preferred, but not required. * Clean driving record and able to clear back ground check. * Must be able to lift 100+ lbs. * Salary depends on experience.
    $27k-37k yearly est. 60d+ ago
  • Customer Acquisition Expert

    Beloform Craft

    Customer service supervisor job in Austin, TX

    Beloform Craft is a forward-thinking company dedicated to delivering refined brand experiences through strategic creativity and precision-driven execution. We specialize in crafting impactful advertising solutions that elevate brand identity and connect businesses with their target audiences in meaningful ways. Our team thrives on collaboration, innovation, and professional growth, fostering an environment where ideas are valued and excellence is the standard. Job Description We are seeking a Customer Acquisition Expert to support and execute strategic initiatives focused on expanding our customer base and strengthening client engagement. This role plays a key part in identifying opportunities, managing acquisition processes, and contributing to sustainable business growth. The ideal candidate is detail-oriented, analytical, and motivated to work in a structured, performance-driven setting. Responsibilities Identify and develop customer acquisition opportunities aligned with company objectives Execute acquisition strategies while maintaining high standards of professionalism Build and manage strong relationships with prospective customers Analyze performance metrics and provide insights to improve acquisition effectiveness Collaborate with internal teams to ensure a seamless customer onboarding experience Maintain accurate records and reports related to acquisition activities Qualifications Strong communication and interpersonal skills Analytical mindset with attention to detail Ability to work independently and within a team-oriented environment Professional approach to client interaction and problem-solving Strong organizational and time management skills Adaptability and willingness to learn company processes and systems Additional Information Competitive salary ($55,000 - $59,000 annually) Opportunities for professional growth and internal advancement Structured training and ongoing development Supportive and professional work environment Stable, full-time position with long-term potential
    $55k-59k yearly 4d ago
  • Associate Customer Service Representative Spanish Bilingual Everyday Banking

    W.F. Young 3.5company rating

    Customer service supervisor job in San Antonio, TX

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 3/9/26 or 3/16/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Posting Location: 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 Posting End Date: 22 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $29k-35k yearly est. Auto-Apply 13d ago
  • Premium Services Supervisor

    Six Flags Fiesta Texas 4.1company rating

    Customer service supervisor job in San Antonio, TX

    Premium Services Superv isor Job Type: Seasonal Pay Rate: $16/hr. This is a seasonal leadership position at Six Flags Fiesta Texas in San Antonio, TX. This role offers competitive pay starting at $16/hour and comes with exciting perks, including: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount on food and merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: The Premium Services Supervisor is responsible for leading a team of attendants to provide outstanding guest experiences. This role ensures seamless operations for VIP Guided Tours, the VIP Lounge, Waterpark Cabanas, Mobility Rentals, and Flash Pass Services. You will train and oversee team members, maintain service standards, and ensure an elevated experience for all premium guests. HOW YOU WILL DO IT Lead and coach team members to deliver outstanding service in all Premium Services areas. Oversee VIP Tours, ensuring guests receive an engaging, informative, and high-quality experience. Manage the VIP Lounge by supervising hosts and ensuring top-tier service. Oversee Cabana Rentals, ensuring cleanliness, policy adherence, and exceptional guest service. Monitor Mobility Rentals, ensuring guests receive proper instructions and equipment is maintained. Assist with Retail Sales, including POS operations and upselling premium services. Maintain cleanliness and efficiency in all Premium Services areas. Resolve guest concerns in a timely, professional manner. Ensure compliance with park policies, safety regulations, and guest service standards. Qualifications: At least 18 years old Previous leadership or supervisory experience preferred TABC and Food Handling Certification Strong leadership and communication skills Ability to train and motivate a team Flexible availability, including nights, weekends, and holidays Proficiency in operating POS systems and handling transactions Excellent problem-solving and conflict-resolution skills OTHER NOTES This job description is intended to reflect the core responsibilities of the role, but duties may be adjusted as needed.
    $16 hourly Auto-Apply 5d ago
  • Customer Care Manager - In Office

    The Briggs Agencies 4.4company rating

    Customer service supervisor job in Canyon Lake, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 13d ago
  • Part-time Client Service Associate (Teller - 20 hours) - New Braunfels, TX

    Banktalent HQ

    Customer service supervisor job in New Braunfels, TX

    At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow. We're seeking a dynamic, customer-focused professional to join our team as a Part-time Client Service Associate (Teller) at our New Braunfels Banking Center in New Braunfels, TX. In this front-line role, you'll be the face of Amegy Bank-delivering exceptional service, building relationships, and assisting customers with their everyday banking needs. This role offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If you're passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals, we'd love to connect with you! Key Responsibilities: Provide full-service banking services by accurately processing all financial transactions in a timely manner within established authorized limits, while maintaining an acceptable balancing record. Utilize knowledge of available bank products and services to expand and increase client relationships. Identify and address clients' needs by providing a variety of services which may include issuing counter checks, conducting account maintenance, performing money transfers, and receiving loan payments. Deliver an exceptional customer experience while uncovering bank products or service needs to make appropriate referral opportunities. Explore, identify, and maximize cross-selling of bank products based on clients' needs. Perform all duties in compliance with laws, regulations, and bank policies and procedures. Resolve client concerns through direct personal action or referral to alternative banking center or bank resources. Adhere to the bank's security policies while maintaining confidentiality of bank records and client information. Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and banking center goals. Perform other duties as assigned. Required Qualifications: High school diploma or equivalent required. At least 6 months of experience in customer service, banking, cashiering, balancing, and sales or a related field. Prior experience in a customer service or cash handling role, is preferred. Excellent customer service skills with the ability to communicate effectively. Basic math skills and proficiency in using computers and cash handling equipment. Strong attention to detail and accuracy in handling financial transactions. Knowledge of banking products and services a plus. Proficiency in cross-selling bank products tailored to clients' specific needs. Experience in meeting or exceeding sales goals and referral targets. Reliable attendance and exceptional time management skills. Ability to work efficiently in a fast-paced environment while maintaining professionalism. Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM Saturday, 9:00 AM - 1:00 PM This is a part-time position: 20 hours per week. Must be able to work a flexible schedule within the hours listed above, to include some Saturdays . Employee Benefits: At Amegy Bank, our mission is to create value for our customers, communities, employees, and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being, as well as that of your family, while supporting your career growth. Medical, Dental, and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts. Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays. 401(k) plan with company match and Profit Sharing. Mental Health benefits including coaching and therapy sessions. Tuition Reimbursement for qualifying employees. Employee Ambassador preferred banking products. Competitive compensation in line with work experience. Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation's employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions. Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.
    $33k-57k yearly est. 5d ago
  • Park Services Associate

    Six Flags Fiesta Texas 4.1company rating

    Customer service supervisor job in San Antonio, TX

    Park Services Associate (Restrooms) Job Type: Seasonal Pay Rate: $13/hr. This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. This position offers a payrate of $13.00 per hour and also comes with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount of merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: As a Park Services Associates, you help the park facilities sparkle! You are constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests, team members and keep everything looking great. From sweeping the streets to refreshing active restrooms/facilities and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape. HOW YOU WILL DO IT: Clean and sanitize active restrooms and other areas regularly throughout day Restock restroom supplies such as toilet paper, soap, and paper towels Monitor and report any maintenance issues or safety concerns Provide exceptional customer service to park guests Ensure compliance with health and safety regulations Qualifications: Must be 16 years or older Friendly, outgoing personality interacting with large groups of people Ability to work in an environment as fast-paced as our coasters, cleaning active restrooms and other areas Demonstrate a strong work ethic and commitment to cleanliness Must be able to read chemical labels and MSDS of cleaning substances Enjoy cleaning and organizing Strong attention to detail Must be able to stand, walk, stoop, bend, lift, and reach throughout your shift Excellent verbal communication skills Be flexible and adaptable to change, as well as the ability and willingness to assist in other aspects of Park Services operations (including but not limited to the ability to be cross-trained and or learn other aspects as required) OTHER NOTES: May perform other duties beyond scope of above as necessary to support the park as a whole Reports to Park Services Leadership
    $13 hourly Auto-Apply 5d ago
  • Customer Service Manager - In Office

    The Briggs Agencies 4.4company rating

    Customer service supervisor job in Converse, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 13d ago
  • Private Banking Team Lead - San Antonio, TX

    Banktalent HQ

    Customer service supervisor job in San Antonio, TX

    Private Banking Relationship Manager - Team Lead We are seeking a Private Banking Relationship Manager - Team Lead to join our team in San Antonio, TX. This is an exciting opportunity for an experienced professional to step into a leadership role, serving as a subject matter expert for the team while continuing to manage client relationships. Our Private Bankers collaborate across Amegy Bank's key lines of business-including Commercial Banking, Commercial Real Estate, Wealth Management, Business Banking, and other specialized areas-to deliver fully integrated financial solutions. This role is deeply connected to executive goals and enterprise-wide strategies. You'll manage a large, complex portfolio of high-net-worth clients while leveraging deep expertise in investment products and advanced wealth strategies to create comprehensive plans that help clients grow, preserve, and transfer wealth. Why This Role Is a Great Opportunity for Growth As a Team Lead, you will not only manage a portfolio of high-value clients but also mentor and guide team members, positioning yourself for advancement within our Private Banking division. This role offers visibility, leadership experience, and the chance to influence team success. Essential Functions Team Leadership & Expertise Serve as a subject matter expert for private banking products and services. Act as a resource for training and development within the team. Client Relationship Management Act as the principal account and relationship manager for new and existing clients. Focus on generating, managing, and servicing a portfolio of clients. Maintain a high level of client satisfaction through proactive communication and tailored solutions. Business Development Generate, retain, and expand business in one or more of the following areas: loan and deposit products, investment and trust referrals, commercial business referrals. Develop and follow up on new client leads through existing clients, referrals from other bank departments and divisions. Credit & Portfolio Management Responsible for credit analysis and proper loan structuring. Review client portfolios and make recommendations as needed. Other Duties Collaborate with leadership on team performance and strategic initiatives. Other duties as assigned. Qualifications Bachelor's degree and a minimum of 10 years of progressive experience in Private Banking, including expertise in lending, sales, investment products, and comprehensive wealth strategies. A combination of education and relevant experience may be considered. Strong knowledge of banking, commercial lending, mortgages, investments, trusts, and insurance products. Deep understanding of investment products and wealth strategies, with a focus on building comprehensive wealth plans for clients. Proven ability in sales, credit analysis, loan structuring, and client relationship management. Leadership skills with the ability to mentor and guide team members. Excellent interpersonal and communication skills, both verbal and written. Commitment to high-quality service and client satisfaction. Proficiency in Microsoft Word and Excel. Investment licenses (Series 7 & 63, or similar) a plus, but not required Local candidates preferred. Benefits Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits, including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products
    $50k-104k yearly est. 5d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in San Marcos, TX?

The average customer service supervisor in San Marcos, TX earns between $27,000 and $53,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in San Marcos, TX

$38,000

What are the biggest employers of Customer Service Supervisors in San Marcos, TX?

The biggest employers of Customer Service Supervisors in San Marcos, TX are:
  1. Chicken Express
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