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Customer service supervisor jobs in San Tan Valley, AZ - 1,821 jobs

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  • 109 - Bashas' Customer Service Team Lead - Maricopa Rd & Smith Enke Rd

    Bashas 4.6company rating

    Customer service supervisor job in Maricopa, AZ

    An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's operation and performance. The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Responsibilities: A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Customer Service Team Lead's responsibilities include: Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. Creating a store environment members want to work in, and customers want to shop in. Operating a cash register and manning the store's customer service counter. Directing all operations on the front end of the grocery store. Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. Observing and enforcing all store rules and company policies. Helping to select and train new team members. Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. Ensuring compliance with all heath department and weights and measures department policies and requirements. Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). Ensuring company safety guidelines are being followed by all team members. All other related duties as assigned. Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Store discount programs (10% off household groceries) Fun work environment where you have the opportunity to nourish your community Must be 18 years of age. Must be 21 years of age for any position that serves alcohol. For Internal Transfers/Promotion/Rehire Candidates: Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You may be asked to accept a part-time position if that is the only position available Rehires must be approved by an HRBP
    $30k-37k yearly est. 2d ago
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  • Contact Center Supervisor, Amazon One Medical Customer Care

    Amazon 4.7company rating

    Customer service supervisor job in Tempe, AZ

    Amazon One Medical is transforming primary care by offering a platform that makes healthcare more affordable, accessible, and enjoyable. Unlike traditional doctor's office models, it addresses the frustrations of patients, providers, employers, and health networks. With a growing nationwide network, Amazon One Medical ensures members have easy access to comprehensive care and 24/7 virtual services, enhancing the patient experience through advanced technology. However, the company recognizes that much work remains in healthcare transformation. As it expands, Amazon One Medical is focused on building a diverse, driven, and empathetic team, where all employees can thrive. To continue its growth, Amazon One Medical is seeking passionate leaders to manage people, processes, and technology. The Manager I, Customer Servicer plays a vital role in delivering exceptional care, ensuring great experiences for both patients and staff. This role involves implementing the company's mission and leading a team to maintain high-quality, patient-centered services. The ideal candidate will be a strong people leader and problem-solver who excels in creating efficient workflows and fostering team cohesion. They should be self-aware, committed to learning, and able to focus on the bigger picture. The role requires expertise in customer service, administrative work, and team motivation, especially during times of change. This is a great opportunity for someone eager to make a real impact while helping to shape the future of healthcare. Key job responsibilities - Oversee daily operations of the inbound, outbound, and administrative (back office) centralized patient support center. - Foster a positive team experience through onboarding, training, performance feedback, coaching, learning opportunities, and career development. - Manage a team of 15+ specialists and prepare performance reports by collecting and analyzing their data for coaching and feedback. - Audit team interactions for quality and compliance, providing feedback to improve patient interactions. - Lead team meetings, share important updates, and drive key performance indicators (KPIs) to ensure patient satisfaction and continuous access to care (CSAT/NPS). - Assist in setting weekly, monthly, and quarterly goals and action plans for the team. - Monitor performance to identify and resolve operational issues, improving overall efficiency. - Ensure patients have an exceptional experience by providing timely access to care, handling pre- and post-visit tasks, messages, calls, and resolving issues smoothly. - Build an engaged team by effectively communicating using the CICARE framework and Amazon Leadership Principles to meet patient and team experience goals. A day in the life Imagine leading a team that makes a real difference in patients' healthcare journeys. Your day will be filled with strategic team development, operational excellence, and creating meaningful connections that transform how people experience healthcare support. About the team We're a collaborative, innovative group committed to breaking down barriers in healthcare. Our team thrives on solving complex challenges, supporting each other, and creating pathways for exceptional patient experiences. We believe in continuous learning, mutual respect, and driving meaningful change in healthcare delivery. Basic Qualifications - Minimum of 1 years of experience leading customer or patient-facing teams OR 3+ years of in-depth back-end administrative experience in a patient-centered role within a multi-state primary healthcare company - Ability to work varying shifts based on business needs, including nights, weekends, and holidays, to support 24/7 operations. - Proficient with Microsoft Suite and Google Suite applications. Preferred Qualifications - 2+ years of experience managing a high-volume contact center. - Strong understanding of technology, software, and tools, including experience with IVR systems such as Nice-InContact. - Experienced in navigating complex national markets and working within matrix healthcare organizations. - Deep knowledge of region-specific healthcare systems with excellent written and verbal communication skills. - Able to stay calm and composed to effectively resolve patient issues with minimal friction. - Exceptional customer and patient service skills focused on delivering high-quality care. - Proven ability to build collaborative team dynamics that foster a supportive and engaged culture. - Skilled in talent development through mentorship, coaching, feedback, goal setting, and accountability. - Demonstrated success in leading change management initiatives and driving process improvements. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $82,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $47.5k-82.7k yearly 8d ago
  • Customer Service Manager, Control Center - PHX (Phoenix, AZ, US)

    American Airlines 4.5company rating

    Customer service supervisor job in Phoenix, AZ

    Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. * Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience. What you'll do Drives operational excellence Creates an environment that cares for our frontline team members and celebrates the team successes Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Promotes an environment of mutual respect and trust between frontline team members Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels Ability to work extra hours when there are operational needs Ability to work rotating shifts including weekends, holidays and days-off All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous airport customer service experience 2 years experience leading others Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action. Strong decision making skills Ability to work independently as well as collaboratively Ability to work under demanding operational conditions Ability to prioritize and execute with a sense of urgency and preciseness Ability to use sound business judgment to resolve issues with internal and external customers Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) Applicable valid driver's license as required by local authorities What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
    $35k-49k yearly est. 3d ago
  • Specialist I, Customer Service

    ASM 4.7company rating

    Customer service supervisor job in Phoenix, AZ

    Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. ** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future** As a Customer Service Specialist at ASM, you'll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter. What you will be working on: Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking. Oversee I&Q and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting. Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams. Take ownership of the Complete Kit Management Program. What we are looking for: BS degree. Experience as a CSR or Spares Planner, preferably in the semiconductor equipment industry. Proven customer support experience. Fluent English communication skills. Proficiency in Excel and SAP. Ability to learn and apply new information or skills. Strong multitasking, prioritization, and time management abilities. What sets you apart Experience in semiconductor equipment industry (preferred). Demonstrated ability to work effectively in cross-functional teams. Strong problem-solving skills and attention to detail. Adaptability in a fast-paced, dynamic environment. Apply today to be part of what's next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect. To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube. ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
    $32k-39k yearly est. 8d ago
  • Global Operations Customer Service

    Medaire 4.0company rating

    Customer service supervisor job in Phoenix, AZ

    This is an exciting opportunity to work for a global company with opportunities for advancement. We are the world's leading medical and travel security risk services company and work with private and commercial airlines to provide crew members and travelers with medical and security advice in their time of need. Our customer service team is responsible for providing all types of assistance for medical, security, and logistical-related requests originating from our Global Response Centre to our clients. We deliver high-quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and work collaboratively between operations, medical, and security specialists. Our team provides an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programs to our clients. Required Work Experience 1 - 2 years of experience in logistics and customer service is required. Experience working in logistics, travel, and/or healthcare sector is desirable· Experience in a phone-based or call center environment is desirable. Experience working in a fast-paced, demanding environment. If interested, please apply Submit application for International Operations Specialist Trainee
    $39k-61k yearly est. 3d ago
  • Customs Specialist

    ASML Holding N.V 4.8company rating

    Customer service supervisor job in Chandler, AZ

    In this role, you will manage operational trade compliance and support continuous improvement initiatives. You will collaborate with global teams to maintain regulatory adherence, streamline processes, and drive data-driven decision-making. Your resp Customs, Specialist, Operations, Compliance, Manufacturing, Transportation
    $42k-62k yearly est. 5d ago
  • Customer Service Specialist

    Brad Hall Companies

    Customer service supervisor job in Gilbert, AZ

    Support and assist in various administrative tasks. In addition, support warehouse and storage processes and responsibilities. Duties and Responsibilities Essential Interact directly with customers by telephone, electronically, or face to face and respond to customer inquiries promptly Process orders, forms, applications and requests Provide pricing, product, and delivery information upon request Direct requests and unresolved issues to the appropriate resource Formulate resolution and response to customer issues Utilize Microsoft Dynamics CRM to record customer interactions and actions taken Communicate and coordinate with internal departments Facilitate prospects through new account credit process Additional None Supervision of Others None Work Environment Typically work is performed in an office setting. Physical Demands Able to sit and stand for extended periods of time. Able to move about office setting to complete responsibilities. Able to move freely around work and customer sites. Able to climb stairs, kneel, bend, and stoop. Frequent use of phone, computer, and office equipment. Able to lift up to 25 lbs. Travel Negligible Knowledge, Skills, and Abilities Required Strong computer skills and able to learn company systems and processes. Strong verbal and written communication skills. Ability to work proficiently in Microsoft Excel and Word. Adheres to the companys values and ethical expectations. Able to effectively multitask with a strong attention to detail. Strong customer service skills. Preferred One (1) year inside sales experience desired Minimum one (1) year of B2B experience Trade or technical school (Certificate or diploma) in an applicable field. Experience in transportation, lubricants, fuel, or a related industry Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $28k-37k yearly est. 8d ago
  • Customer Experience Specialist - PT

    Avis Budget Group, Inc. 4.1company rating

    Customer service supervisor job in Phoenix, AZ

    You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. Youll be responsible for clear communication, smooth logistics, and delivering premium custom Customer Experience, Specialist, Experience, Customer, Retail, Automotive
    $29k-34k yearly est. 8d ago
  • Service Supervisor - Manzanita

    American Campus Communities 4.2company rating

    Customer service supervisor job in Tempe, AZ

    At ACC, the Service Supervisor is critical to a property's facilities maintenance operations, ensuring work order execution while helping supervise and train the service team. In this role, you'll also help manage vendor relationships and maintain high standards for our residents to enjoy. The ideal candidate will have strong attention to detail and a commitment to safety and cleanliness. At ACC, there are always opportunities to gain new certifications, and grow in your facilities maintenance career - whether it is supporting nearby properties or on the job training. Coordinate, help supervise, and train maintenance team, ensuring timely completion of work orders and maintenance tasks; support operations in the absence of supervisor. Perform work order processes, including execution, system close-out, verification, and vendor coordination. Assist in and help lead property turn process and coordinate with vendors for efficient execution. § Assign and perform preventative maintenance work, contributing to the ongoing update of preventative maintenance plans. § Conduct inspections of public areas and resident apartments to ensure ACC's facilities maintenance standards are met. Ensure the safe operation, compliance, preventative maintenance, and training for all facilities equipment and systems, adhering to health, safety, and OSHA regulations. § Communicate and assist with outside vendors, including escorting them on-site and helping managing vendor relationships; assist with contract management and vendor agreements. § Conduct inventory assessments to ensure necessary tools and supplies are available. Ensure property is utilizing national partnerships for vendor management to reduce expenses, and leverage market-wide vendor services for consistency and scalability with nearby properties. Maintain clean and orderly shop, storage, and back-of house environment, ensuring all tools and supplies are organized. Assist with coordinating with vendor services like snow removal, landscaping, etc. Help order maintenance supplies and equipment for property needs, within budget; assist with processing invoices in a timely manner. Maintain key control oversight, including key box access. Other duties as assigned by supervisor. American Campus Culture Commitments Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all. The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community. Serve as an American Campus representative and liaison in all interactions. Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: HVAC certification preferred CPO certification preferred - if applicable 2 years' proven experience in residential facilities maintenance Benefits & Perks Benefits: Dental Vision 401(k) with Employer Matching Medical & Dependent Care Flexible Spending Accounts (FSA) Life Insurance Sick Leave Paid Time Off Paid Pregnancy & Childbirth Leave Paid Paternity Leave Health Insurance Health Savings Account (HSA) with Employer Matching Short-Term & Long-Term Disability Perks: Preferred Membership Pricing at Local & National Companies CoreGiving Volunteer Days Referral Program Charity Matching Program
    $42k-62k yearly est. 8d ago
  • Service Express Lane Manager

    Asbury Automotive 4.0company rating

    Customer service supervisor job in Mesa, AZ

    Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Assistant Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. The role of an Assistant Service Manager/Lane Manager is to assist the service manager in overseeing the service department, technicians, service advisors, service call center, valet, detailers, and service lane. Work and the manufacturer to ensure that warranty campaigns, recalls and updates are completed accurately and in a timely fashion Actively promote good morale and good relationships among the dealership associates. Assist in training service staff in all aspects of customer service, effective communication, service sales, CSI, work organization and time management Assist in maintaining manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in Service for district, regional and national scores Act as a role model for the service associates in all aspects of motivation, organization, customer service, sales and CSI Motivate the service advisors to provide consistent value for the dealership's customer. Monitor advisors' daily productivity, give feedback and formulate plans for improvement Assist in ensuring that the dealership maintains high-quality service repairs and minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality Monitor advisors' interaction with customers on the drive and telephone for effectiveness Assist in forecasting goals and objectives for the department and strive to meet them Work with the Service Manager & Parts Manager to ensure a timely turnaround of parts needed for internal jobs Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner Attend manager meetings and conduct service dept. meetings as directed Address and resolve customer concerns Assist in motivating, training and developing employees Strong verbal and written communication is required Must be able to manage in a fast paced work environment Must be able to manage a team, motivate and develop Experience with CDK or other automotive software is a plus Must have three plus years in an Automotive Service Department Must have three plus years as an Automotive Service Writer/Assistant Service Manager Must be at least eighteen years of age Must have a valid Driver's License Must be able to pass pre-employment screening (background & drug test) Company Benefits: Pay and Recognition: Semi Monthly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards(select management and front-line team member's eligible Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDMANAGER
    $59k-81k yearly est. 3d ago
  • Customer Account Representative

    Alphabe Insight Inc.

    Customer service supervisor job in Phoenix, AZ

    Beloform Craft is a forward-thinking brand-driven company dedicated to shaping distinctive market identities through creativity, precision, and strategic vision. We believe that strong brands are built through consistency, collaboration, and thoughtful execution. Our team thrives in a professional, structured, and growth-oriented environment where innovation and attention to detail are highly valued. Job Description We are seeking a Customer Account Representative to serve as a key point of contact between the company and its clients. This role focuses on maintaining account relationships, ensuring accurate communication, and supporting internal teams to deliver consistent, high-quality service. The ideal candidate is organized, proactive, and committed to providing a professional client experience. Responsibilities Manage and maintain assigned customer accounts with accuracy and attention to detail Serve as a primary contact for client inquiries, requests, and updates Coordinate with internal departments to ensure timely and effective service delivery Monitor account activity and ensure records are kept up to date Identify opportunities to improve client satisfaction and account efficiency Support account documentation, reporting, and follow-up processes Qualifications Strong communication skills, both written and verbal High level of organization and attention to detail Ability to manage multiple accounts and priorities efficiently Problem-solving mindset with a customer-focused approach Proficiency with basic office systems and account management tools Professional demeanor and reliability Additional Information Competitive salary ($52,000 - $56,000 per year) Growth opportunities within a stable and expanding company Supportive and professional work environment Structured onboarding and role development Long-term career potential
    $52k-56k yearly 5d ago
  • Customer Service Specialist

    Frontline Source Group-Nationwide Staffing & Executive Search 3.8company rating

    Customer service supervisor job in Scottsdale, AZ

    Our client is seeking a Customer Service Specialist for a contract to hire opportunity in Scottsdale Arizona. This role is ideal for a high-energy, people-driven professional who is passionate about growth, connection, and delivering exceptional customer experiences in a fast-paced, personal development-focused environment. Company Profile: Professional Services In buisness over 20 years Customer Service Specialist Your Role: This Customer Service Specialist role is focused on building relationships, fostering engagement, and ensuring customers feel supported, inspired, and accountable to their growth. The Customer Service Specialist will play a critical role in customer experience, community building, and ongoing enrollment support. Serve as a primary Customer Service Specialist, delivering exceptional customer experience and engagement across programs and events Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation Build and maintain strong, long-term customer relationships through consistent check-ins and accountability support Engage customers through social media and internal platforms to strengthen community, momentum, and connection Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions Provide administrative and operational support to ensure seamless execution of customer-facing activities Customer Service Specialist Background Profile: 2+ years of experience in a Customer Service Specialist, Customer Support, Customer Success, or client-facing role Experience supporting live events, programs, or customer communities preferred Strong communication skills with a warm, confident, and professional presence High comfort level learning systems, databases, and internal processes Features and Benefits while On Contract: We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab. Features and Benefits of Client: Paid time off and paid holidays Medical Dental Vision Career growth and advancement opportunities Ongoing personal and professional development programs A high energy, people centered work environment
    $30k-37k yearly est. 2d ago
  • CUSTOMER SERVICE REPRESENTATIVE I

    Ace Parking Management, Inc. 4.2company rating

    Customer service supervisor job in Phoenix, AZ

    About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a Customer Service Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find! Accountability Welcoming travelers to the airport/city with a smile and friendly greeting. Answering traveler questions about the ground transportation network. Directing travelers to the staging zone for their chosen mode of ground transportation. Using handheld electronic devices to verbally communicate, log, and research ground transportation information. Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations. Communication Greet guests warmly and professionally, establishing a positive first impression. Provide clear directions and information on all ground transportation options. Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management. Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service Greet customers with a friendly and helpful attitude, assisting them with ground transportation options. Keep surrounding area clean and free of debris, including trash cans. Offer exceptional service by going the extra mile to assist customers with their needs. Offer assistance with parking and pick up directions as needed. Profitability Maximize profitability by providing exceptional customer service. Perform cleaning and clearing debris from areas and walkways. Report any equipment malfunctions or maintenance needs for timely repairs. About YOU: The ideal candidate has a passion for logistics and people. Other attributes include: High school diploma or equivalent. Strong communication and interpersonal skills. Ability to work in various weather conditions. What We Can Offer You for All Your Hard Work: Vacation/Sick pay Holiday pay Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $31k-37k yearly est. 8d ago
  • Client Support Consultant - Dec '25/May '25 Grads

    ADP 4.7company rating

    Customer service supervisor job in Tempe, AZ

    ADP is hiring an Associate Client Support Consultant. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. You can work overtime hours during peak seasons. Experience noted above, OR Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply now! A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $30k-41k yearly est. 8d ago
  • Male Patient Center Supervisor (Full-Time)

    Avertest

    Customer service supervisor job in Phoenix, AZ

    Pay: $22.50 per hour About Averhealth At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team. Position Summary The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes. Key Responsibilities Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience Lead, coach, schedule, and support testing center staff Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards Ensure accurate documentation, quality control, and timely reporting Address patient concerns professionally and promote a recovery-focused environment Schedule Full-time: Typically between 35-40 hours per week Must have flexibility for varying shifts due to random testing needs Primary hours: Monday-Friday, 11:45am-8pm, with some weekend shifts (8am-1pm) Schedules are provided approximately one week/one month in advance What We Offer Full-Time Employees Medical, Dental, and Vision insurance Short- and Long-Term Disability Life insurance with employer contribution 401(k) with employer match Annual uniform reimbursement (scrubs) Instant access to earned wages - no waiting for payday Referral bonuses Shift coverage bonuses ($50 per covered shift with less than 48-hour notice) 3 weeks of paid time off in your first year Supportive team culture and career growth opportunities - many of our leaders started in this role Qualifications High school diploma or GED; additional education preferred Supervisory or team-lead experience (required) Strong communication, organization, and problem-solving abilities Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism Comfortable working with biological specimens and standing for extended periods Must have reliable transportation and valid driver's license Equal Opportunity Employer Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
    $33k-50k yearly est. 1d ago
  • Male Patient Center Supervisor (Full-Time)

    Averhealth 3.8company rating

    Customer service supervisor job in Phoenix, AZ

    Pay: $22.50 per hour At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team. Position Summary The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes. Key Responsibilities Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience Lead, coach, schedule, and support testing center staff Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards Ensure accurate documentation, quality control, and timely reporting Address patient concerns professionally and promote a recovery-focused environment Schedule Full-time: Typically between 35-40 hours per week Must have flexibility for varying shifts due to random testing needs Primary hours: Monday-Friday, 11:45am-8pm, with some weekend shifts (8am-1pm) Schedules are provided approximately one week/one month in advance What We Offer Full-Time Employees Medical, Dental, and Vision insurance Short- and Long-Term Disability Life insurance with employer contribution 401(k) with employer match Annual uniform reimbursement (scrubs) Instant access to earned wages - no waiting for payday Referral bonuses Shift coverage bonuses ($50 per covered shift with less than 48-hour notice) 3 weeks of paid time off in your first year Supportive team culture and career growth opportunities - many of our leaders started in this role Qualifications High school diploma or GED; additional education preferred Supervisory or team-lead experience (required) Strong communication, organization, and problem-solving abilities Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism Comfortable working with biological specimens and standing for extended periods Must have reliable transportation and valid driver's license Equal Opportunity Employer Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
    $27k-36k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brenda Espinoza-State Farm Agent

    Customer service supervisor job in Glendale, AZ

    Benefits: Bonus based on performance Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Brenda Espinoza - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Spanish required
    $28k-37k yearly est. 8d ago
  • Customer Service Manager, Airport Customer Care

    American Airlines Group, Inc. 4.5company rating

    Customer service supervisor job in Phoenix, AZ

    Customer Service Manager, Service Manager, Customer Service, Customer Care, Manager, Retail, Airline
    $35k-49k yearly est. 4d ago
  • Specialist I, Customer Service

    ASM 4.7company rating

    Customer service supervisor job in Phoenix, AZ

    Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. ** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future** As a Specialist I, Customer Service you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You will manage the full order lifecycle from entry to invoicing-while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence. Main responsibilities Be the go-to expert for customer order management and communication Process and track orders using SAP S4H, ensuring accuracy and timeliness Handle urgent requests and escalations with professionalism and urgency Collaborate with global planners and internal teams to meet customer expectations Generate reports and insights to support on-time delivery and continuous improvement Support consignment inventory management, RMAs, and other customer-specific processes utilizing both ASM and customer's systems of record (portals). Main requirements 2+ years of customer service experience in a high-tech or fast-paced environment Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.) Strong organizational skills and a customer-first mindset Ability to multitask, prioritize, and work independently under pressure A proactive, flexible, and team-oriented attitude Preferred Qualifications Bachelor's degree or equivalent experience (5+ years in a related field) Background in business administration, supply chain, or accounting Apply today to be part of what's next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect. To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube. ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
    $32k-39k yearly est. 5d ago
  • Service Supervisor - Manzanita

    American Campus Communities, Inc. 4.2company rating

    Customer service supervisor job in Tempe, AZ

    At ACC, the Service Supervisor is critical to a propertys facilities maintenance operations, ensuring work order execution while helping supervise and train the service team. In this role, youll also help manage vendor relationships and maintain hi Supervisor, Operations, Maintenance, Vendor, Service, Retail, Property Management
    $42k-62k yearly est. 8d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in San Tan Valley, AZ?

The average customer service supervisor in San Tan Valley, AZ earns between $25,000 and $48,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in San Tan Valley, AZ

$35,000
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