Customer service supervisor jobs in San Tan Valley, AZ - 1,821 jobs
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Customer Support Specialist
109 - Bashas' Customer Service Team Lead - Maricopa Rd & Smith Enke Rd
Bashas 4.6
Customer service supervisor job in Maricopa, AZ
An entry level manager, the CustomerService Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's operation and performance. The CustomerService Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled.
Responsibilities: A CustomerService Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customerservice.
A CustomerService Team Lead's responsibilities include:
Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you.
Creating a store environment members want to work in, and customers want to shop in.
Operating a cash register and manning the store's customerservice counter.
Directing all operations on the front end of the grocery store.
Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customerservice.
Observing and enforcing all store rules and company policies.
Helping to select and train new team members.
Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team.
Ensuring compliance with all heath department and weights and measures department policies and requirements.
Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays).
Ensuring company safety guidelines are being followed by all team members.
All other related duties as assigned.
Employees may occasionally experience the following physical demands for an extended period:
Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Perks & Benefits
Competitive compensation, paid weekly
Retirement Benefits
Medical, dental, and vision insurance for yourself and eligible dependents
Tuition Reimbursement for qualified courses
Scholarship opportunities for continued education
Store discount programs (10% off household groceries)
Fun work environment where you have the opportunity to nourish your community
Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.
For Internal Transfers/Promotion/Rehire Candidates:
Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
You may be asked to accept a part-time position if that is the only position available
Rehires must be approved by an HRBP
$30k-37k yearly est. 2d ago
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Contact Center Supervisor, Amazon One Medical Customer Care
Amazon 4.7
Customer service supervisor job in Tempe, AZ
Amazon One Medical is transforming primary care by offering a platform that makes healthcare more affordable, accessible, and enjoyable. Unlike traditional doctor's office models, it addresses the frustrations of patients, providers, employers, and health networks.
With a growing nationwide network, Amazon One Medical ensures members have easy access to comprehensive care and 24/7 virtual services, enhancing the patient experience through advanced technology. However, the company recognizes that much work remains in healthcare transformation. As it expands, Amazon One Medical is focused on building a diverse, driven, and empathetic team, where all employees can thrive.
To continue its growth, Amazon One Medical is seeking passionate leaders to manage people, processes, and technology. The Manager I, CustomerServicer plays a vital role in delivering exceptional care, ensuring great experiences for both patients and staff. This role involves implementing the company's mission and leading a team to maintain high-quality, patient-centered services.
The ideal candidate will be a strong people leader and problem-solver who excels in creating efficient workflows and fostering team cohesion. They should be self-aware, committed to learning, and able to focus on the bigger picture. The role requires expertise in customerservice, administrative work, and team motivation, especially during times of change. This is a great opportunity for someone eager to make a real impact while helping to shape the future of healthcare.
Key job responsibilities
- Oversee daily operations of the inbound, outbound, and administrative (back office) centralized patient support center.
- Foster a positive team experience through onboarding, training, performance feedback, coaching, learning opportunities, and career development.
- Manage a team of 15+ specialists and prepare performance reports by collecting and analyzing their data for coaching and feedback.
- Audit team interactions for quality and compliance, providing feedback to improve patient interactions.
- Lead team meetings, share important updates, and drive key performance indicators (KPIs) to ensure patient satisfaction and continuous access to care (CSAT/NPS).
- Assist in setting weekly, monthly, and quarterly goals and action plans for the team.
- Monitor performance to identify and resolve operational issues, improving overall efficiency.
- Ensure patients have an exceptional experience by providing timely access to care, handling pre- and post-visit tasks, messages, calls, and resolving issues smoothly.
- Build an engaged team by effectively communicating using the CICARE framework and Amazon Leadership Principles to meet patient and team experience goals.
A day in the life
Imagine leading a team that makes a real difference in patients' healthcare journeys. Your day will be filled with strategic team development, operational excellence, and creating meaningful connections that transform how people experience healthcare support.
About the team
We're a collaborative, innovative group committed to breaking down barriers in healthcare. Our team thrives on solving complex challenges, supporting each other, and creating pathways for exceptional patient experiences. We believe in continuous learning, mutual respect, and driving meaningful change in healthcare delivery.
Basic Qualifications
- Minimum of 1 years of experience leading customer or patient-facing teams OR 3+ years of in-depth back-end administrative experience in a patient-centered role within a multi-state primary healthcare company
- Ability to work varying shifts based on business needs, including nights, weekends, and holidays, to support 24/7 operations.
- Proficient with Microsoft Suite and Google Suite applications.
Preferred Qualifications
- 2+ years of experience managing a high-volume contact center.
- Strong understanding of technology, software, and tools, including experience with IVR systems such as Nice-InContact.
- Experienced in navigating complex national markets and working within matrix healthcare organizations.
- Deep knowledge of region-specific healthcare systems with excellent written and verbal communication skills.
- Able to stay calm and composed to effectively resolve patient issues with minimal friction.
- Exceptional customer and patient service skills focused on delivering high-quality care.
- Proven ability to build collaborative team dynamics that foster a supportive and engaged culture.
- Skilled in talent development through mentorship, coaching, feedback, goal setting, and accountability.
- Demonstrated success in leading change management initiatives and driving process improvements.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $82,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$47.5k-82.7k yearly 8d ago
Customer Service Manager, Control Center - PHX (Phoenix, AZ, US)
American Airlines 4.5
Customer service supervisor job in Phoenix, AZ
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
* Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.
What you'll do
Drives operational excellence
Creates an environment that cares for our frontline team members and celebrates the team successes
Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies
Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customerservice
Coaches and mentors frontline team members in skill development, customerservice elevation and company culture behaviors
Promotes an environment of mutual respect and trust between frontline team members
Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance
Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels
Ability to work extra hours when there are operational needs
Ability to work rotating shifts including weekends, holidays and days-off
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED equivalency
Preferred Qualifications- Education & Prior Job Experience
Previous airport customerservice experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Skills, Licenses & Certifications
Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
Strong decision making skills
Ability to work independently as well as collaboratively
Ability to work under demanding operational conditions
Ability to prioritize and execute with a sense of urgency and preciseness
Ability to use sound business judgment to resolve issues with internal and external customers
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
Applicable valid driver's license as required by local authorities
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$35k-49k yearly est. 3d ago
Specialist I, Customer Service
ASM 4.7
Customer service supervisor job in Phoenix, AZ
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a CustomerService Specialist at ASM, you'll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter.
What you will be working on:
Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking.
Oversee I&Q and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting.
Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams.
Take ownership of the Complete Kit Management Program.
What we are looking for:
BS degree.
Experience as a CSR or Spares Planner, preferably in the semiconductor equipment industry.
Proven customer support experience.
Fluent English communication skills.
Proficiency in Excel and SAP.
Ability to learn and apply new information or skills.
Strong multitasking, prioritization, and time management abilities.
What sets you apart
Experience in semiconductor equipment industry (preferred).
Demonstrated ability to work effectively in cross-functional teams.
Strong problem-solving skills and attention to detail.
Adaptability in a fast-paced, dynamic environment.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 8d ago
Global Operations Customer Service
Medaire 4.0
Customer service supervisor job in Phoenix, AZ
This is an exciting opportunity to work for a global company with opportunities for advancement. We are the world's leading medical and travel security risk services company and work with private and commercial airlines to provide crew members and travelers with medical and security advice in their time of need.
Our customerservice team is responsible for providing all types of assistance for medical, security, and logistical-related requests originating from our Global Response Centre to our clients. We deliver high-quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customerservice and work collaboratively between operations, medical, and security specialists.
Our team provides an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customerservice programs to our clients.
Required Work Experience
1 - 2 years of experience in logistics and customerservice is required.
Experience working in logistics, travel, and/or healthcare sector is desirable·
Experience in a phone-based or call center environment is desirable.
Experience working in a fast-paced, demanding environment.
If interested, please apply Submit application for International Operations Specialist Trainee
$39k-61k yearly est. 3d ago
Customs Specialist
ASML Holding N.V 4.8
Customer service supervisor job in Chandler, AZ
In this role, you will manage operational trade compliance and support continuous improvement initiatives. You will collaborate with global teams to maintain regulatory adherence, streamline processes, and drive data-driven decision-making. Your resp Customs, Specialist, Operations, Compliance, Manufacturing, Transportation
$42k-62k yearly est. 5d ago
Customer Service Specialist
Brad Hall Companies
Customer service supervisor job in Gilbert, AZ
Support and assist in various administrative tasks. In addition, support warehouse and storage processes and responsibilities. Duties and Responsibilities Essential
Interact directly with customers by telephone, electronically, or face to face and respond to customer inquiries promptly
Process orders, forms, applications and requests
Provide pricing, product, and delivery information upon request
Direct requests and unresolved issues to the appropriate resource
Formulate resolution and response to customer issues
Utilize Microsoft Dynamics CRM to record customer interactions and actions taken
Communicate and coordinate with internal departments
Facilitate prospects through new account credit process
Additional
None
Supervision of Others
None
Work Environment
Typically work is performed in an office setting.
Physical Demands
Able to sit and stand for extended periods of time.
Able to move about office setting to complete responsibilities.
Able to move freely around work and customer sites.
Able to climb stairs, kneel, bend, and stoop.
Frequent use of phone, computer, and office equipment.
Able to lift up to 25 lbs.
Travel
Negligible
Knowledge, Skills, and Abilities
Required
Strong computer skills and able to learn company systems and processes.
Strong verbal and written communication skills.
Ability to work proficiently in Microsoft Excel and Word.
Adheres to the companys values and ethical expectations.
Able to effectively multitask with a strong attention to detail.
Strong customerservice skills.
Preferred
One (1) year inside sales experience desired
Minimum one (1) year of B2B experience
Trade or technical school (Certificate or diploma) in an applicable field.
Experience in transportation, lubricants, fuel, or a related industry
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
$28k-37k yearly est. 8d ago
Customer Experience Specialist - PT
Avis Budget Group, Inc. 4.1
Customer service supervisor job in Phoenix, AZ
You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. Youll be responsible for clear communication, smooth logistics, and delivering premium customCustomer Experience, Specialist, Experience, Customer, Retail, Automotive
$29k-34k yearly est. 8d ago
Service Supervisor - Manzanita
American Campus Communities 4.2
Customer service supervisor job in Tempe, AZ
At ACC, the ServiceSupervisor is critical to a property's facilities maintenance operations, ensuring work order execution while helping supervise and train the service team. In this role, you'll also help manage vendor relationships and maintain high standards for our residents to enjoy. The ideal candidate will have strong attention to detail and a commitment to safety and cleanliness. At ACC, there are always opportunities to gain new certifications, and grow in your facilities maintenance career - whether it is supporting nearby properties or on the job training.
Coordinate, help supervise, and train maintenance team, ensuring timely completion of work orders and maintenance tasks; support operations in the absence of supervisor.
Perform work order processes, including execution, system close-out, verification, and vendor coordination.
Assist in and help lead property turn process and coordinate with vendors for efficient execution.
§ Assign and perform preventative maintenance work, contributing to the ongoing update of preventative maintenance plans.
§ Conduct inspections of public areas and resident apartments to ensure ACC's facilities maintenance standards are met.
Ensure the safe operation, compliance, preventative maintenance, and training for all facilities equipment and systems, adhering to health, safety, and OSHA regulations.
§ Communicate and assist with outside vendors, including escorting them on-site and helping managing vendor relationships; assist with contract management and vendor agreements.
§ Conduct inventory assessments to ensure necessary tools and supplies are available.
Ensure property is utilizing national partnerships for vendor management to reduce expenses, and leverage market-wide vendor services for consistency and scalability with nearby properties.
Maintain clean and orderly shop, storage, and back-of house environment, ensuring all tools and supplies are organized.
Assist with coordinating with vendor services like snow removal, landscaping, etc.
Help order maintenance supplies and equipment for property needs, within budget; assist with processing invoices in a timely manner.
Maintain key control oversight, including key box access.
Other duties as assigned by supervisor.
American Campus Culture Commitments
Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
Serve as an American Campus representative and liaison in all interactions.
Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
HVAC certification preferred
CPO certification preferred - if applicable
2 years' proven experience in residential facilities maintenance
Benefits & Perks
Benefits:
Dental
Vision
401(k) with Employer Matching
Medical & Dependent Care Flexible Spending Accounts (FSA)
Life Insurance
Sick Leave
Paid Time Off
Paid Pregnancy & Childbirth Leave
Paid Paternity Leave
Health Insurance
Health Savings Account (HSA) with Employer Matching
Short-Term & Long-Term Disability
Perks:
Preferred Membership Pricing at Local & National Companies
CoreGiving Volunteer Days
Referral Program
Charity Matching Program
$42k-62k yearly est. 8d ago
Service Express Lane Manager
Asbury Automotive 4.0
Customer service supervisor job in Mesa, AZ
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Assistant Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.
The role of an Assistant Service Manager/Lane Manager is to assist the service manager in overseeing the service department, technicians, service advisors, service call center, valet, detailers, and service lane.
Work and the manufacturer to ensure that warranty campaigns, recalls and updates are completed accurately and in a timely fashion
Actively promote good morale and good relationships among the dealership associates.
Assist in training service staff in all aspects of customerservice, effective communication, service sales, CSI, work organization and time management
Assist in maintaining manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in Service for district, regional and national scores
Act as a role model for the service associates in all aspects of motivation, organization, customerservice, sales and CSI
Motivate the service advisors to provide consistent value for the dealership's customer.
Monitor advisors' daily productivity, give feedback and formulate plans for improvement
Assist in ensuring that the dealership maintains high-quality service repairs and minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality
Monitor advisors' interaction with customers on the drive and telephone for effectiveness
Assist in forecasting goals and objectives for the department and strive to meet them
Work with the Service Manager & Parts Manager to ensure a timely turnaround of parts needed for internal jobs
Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
Attend manager meetings and conduct service dept. meetings as directed
Address and resolve customer concerns
Assist in motivating, training and developing employees
Strong verbal and written communication is required
Must be able to manage in a fast paced work environment
Must be able to manage a team, motivate and develop
Experience with CDK or other automotive software is a plus
Must have three plus years in an Automotive Service Department
Must have three plus years as an Automotive Service Writer/Assistant Service Manager
Must be at least eighteen years of age
Must have a valid Driver's License
Must be able to pass pre-employment screening (background & drug test)
Company Benefits:
Pay and Recognition:
Semi Monthly pay
Paid holidays & paid time off
Deferred Holiday Pay Match
Paid training
Stock Awards(select management and front-line team member's eligible
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
INDMANAGER
$59k-81k yearly est. 3d ago
Customer Account Representative
Alphabe Insight Inc.
Customer service supervisor job in Phoenix, AZ
Beloform Craft is a forward-thinking brand-driven company dedicated to shaping distinctive market identities through creativity, precision, and strategic vision. We believe that strong brands are built through consistency, collaboration, and thoughtful execution. Our team thrives in a professional, structured, and growth-oriented environment where innovation and attention to detail are highly valued.
Job Description
We are seeking a Customer Account Representative to serve as a key point of contact between the company and its clients. This role focuses on maintaining account relationships, ensuring accurate communication, and supporting internal teams to deliver consistent, high-quality service. The ideal candidate is organized, proactive, and committed to providing a professional client experience.
Responsibilities
Manage and maintain assigned customer accounts with accuracy and attention to detail
Serve as a primary contact for client inquiries, requests, and updates
Coordinate with internal departments to ensure timely and effective service delivery
Monitor account activity and ensure records are kept up to date
Identify opportunities to improve client satisfaction and account efficiency
Support account documentation, reporting, and follow-up processes
Qualifications
Strong communication skills, both written and verbal
High level of organization and attention to detail
Ability to manage multiple accounts and priorities efficiently
Problem-solving mindset with a customer-focused approach
Proficiency with basic office systems and account management tools
Professional demeanor and reliability
Additional Information
Competitive salary ($52,000 - $56,000 per year)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Structured onboarding and role development
Long-term career potential
Our client is seeking a CustomerService Specialist for a contract to hire opportunity in Scottsdale Arizona. This role is ideal for a high-energy, people-driven professional who is passionate about growth, connection, and delivering exceptional customer experiences in a fast-paced, personal development-focused environment.
Company Profile:
Professional Services
In buisness over 20 years
CustomerService Specialist Your Role:
This CustomerService Specialist role is focused on building relationships, fostering engagement, and ensuring customers feel supported, inspired, and accountable to their growth. The CustomerService Specialist will play a critical role in customer experience, community building, and ongoing enrollment support.
Serve as a primary CustomerService Specialist, delivering exceptional customer experience and engagement across programs and events
Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation
Build and maintain strong, long-term customer relationships through consistent check-ins and accountability support
Engage customers through social media and internal platforms to strengthen community, momentum, and connection
Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options
Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions
Provide administrative and operational support to ensure seamless execution of customer-facing activities
CustomerService Specialist Background Profile:
2+ years of experience in a CustomerService Specialist, Customer Support, Customer Success, or client-facing role
Experience supporting live events, programs, or customer communities preferred
Strong communication skills with a warm, confident, and professional presence
High comfort level learning systems, databases, and internal processes
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab.
Features and Benefits of Client:
Paid time off and paid holidays
Medical Dental Vision
Career growth and advancement opportunities
Ongoing personal and professional development programs
A high energy, people centered work environment
$30k-37k yearly est. 2d ago
CUSTOMER SERVICE REPRESENTATIVE I
Ace Parking Management, Inc. 4.2
Customer service supervisor job in Phoenix, AZ
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a CustomerService Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customerservice environment you can find!
Accountability
Welcoming travelers to the airport/city with a smile and friendly greeting.
Answering traveler questions about the ground transportation network.
Directing travelers to the staging zone for their chosen mode of ground transportation.
Using handheld electronic devices to verbally communicate, log, and research ground transportation information.
Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations.
Communication
Greet guests warmly and professionally, establishing a positive first impression.
Provide clear directions and information on all ground transportation options.
Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
Family
* Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
Greet customers with a friendly and helpful attitude, assisting them with ground transportation options.
Keep surrounding area clean and free of debris, including trash cans.
Offer exceptional service by going the extra mile to assist customers with their needs.
Offer assistance with parking and pick up directions as needed.
Profitability
Maximize profitability by providing exceptional customerservice.
Perform cleaning and clearing debris from areas and walkways.
Report any equipment malfunctions or maintenance needs for timely repairs.
About YOU:
The ideal candidate has a passion for logistics and people. Other attributes include:
High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to work in various weather conditions.
What We Can Offer You for All Your Hard Work:
Vacation/Sick pay
Holiday pay
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$31k-37k yearly est. 8d ago
Client Support Consultant - Dec '25/May '25 Grads
ADP 4.7
Customer service supervisor job in Tempe, AZ
ADP is hiring an Associate Client Support Consultant.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
TO SUCCEED IN THIS ROLE: Required Qualifications
At least one year of experience in a customerservice environment or as an HR/HRIS practitioner with systems experience.
You can work overtime hours during peak seasons.
Experience noted above, OR
Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply now!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$30k-41k yearly est. 8d ago
Male Patient Center Supervisor (Full-Time)
Avertest
Customer service supervisor job in Phoenix, AZ
Pay: $22.50 per hour
About Averhealth
At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team.
Position Summary
The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.
Key Responsibilities
Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
Lead, coach, schedule, and support testing center staff
Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards
Ensure accurate documentation, quality control, and timely reporting
Address patient concerns professionally and promote a recovery-focused environment
Schedule
Full-time: Typically between 35-40 hours per week
Must have flexibility for varying shifts due to random testing needs
Primary hours: Monday-Friday, 11:45am-8pm, with some weekend shifts (8am-1pm)
Schedules are provided approximately one week/one month in advance
What We Offer Full-Time Employees
Medical, Dental, and Vision insurance
Short- and Long-Term Disability
Life insurance with employer contribution
401(k) with employer match
Annual uniform reimbursement (scrubs)
Instant access to earned wages - no waiting for payday
Referral bonuses
Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
3 weeks of paid time off in your first year
Supportive team culture and career growth opportunities - many of our leaders started in this role
Qualifications
High school diploma or GED; additional education preferred
Supervisory or team-lead experience (required)
Strong communication, organization, and problem-solving abilities
Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
Comfortable working with biological specimens and standing for extended periods
Must have reliable transportation and valid driver's license
Equal Opportunity Employer
Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
$33k-50k yearly est. 1d ago
Male Patient Center Supervisor (Full-Time)
Averhealth 3.8
Customer service supervisor job in Phoenix, AZ
Pay: $22.50 per hour At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team.
Position Summary
The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.
Key Responsibilities
Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
Lead, coach, schedule, and support testing center staff
Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards
Ensure accurate documentation, quality control, and timely reporting
Address patient concerns professionally and promote a recovery-focused environment
Schedule
Full-time: Typically between 35-40 hours per week
Must have flexibility for varying shifts due to random testing needs
Primary hours: Monday-Friday, 11:45am-8pm, with some weekend shifts (8am-1pm)
Schedules are provided approximately one week/one month in advance
What We Offer Full-Time Employees
Medical, Dental, and Vision insurance
Short- and Long-Term Disability
Life insurance with employer contribution
401(k) with employer match
Annual uniform reimbursement (scrubs)
Instant access to earned wages - no waiting for payday
Referral bonuses
Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
3 weeks of paid time off in your first year
Supportive team culture and career growth opportunities - many of our leaders started in this role
Qualifications
High school diploma or GED; additional education preferred
Supervisory or team-lead experience (required)
Strong communication, organization, and problem-solving abilities
Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
Comfortable working with biological specimens and standing for extended periods
Must have reliable transportation and valid driver's license
Equal Opportunity Employer
Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
$27k-36k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Brenda Espinoza-State Farm Agent
Customer service supervisor job in Glendale, AZ
Benefits:
Bonus based on performance
Paid time off
Training & development
ROLE DESCRIPTION: As a CustomerService Representative - State Farm Agent Team Member with Brenda Espinoza - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
Spanish required
$28k-37k yearly est. 8d ago
Customer Service Manager, Airport Customer Care
American Airlines Group, Inc. 4.5
Customer service supervisor job in Phoenix, AZ
CustomerService Manager, Service Manager, CustomerService, Customer Care, Manager, Retail, Airline
$35k-49k yearly est. 4d ago
Specialist I, Customer Service
ASM 4.7
Customer service supervisor job in Phoenix, AZ
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a Specialist I, CustomerService you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You will manage the full order lifecycle from entry to invoicing-while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence.
Main responsibilities
Be the go-to expert for customer order management and communication
Process and track orders using SAP S4H, ensuring accuracy and timeliness
Handle urgent requests and escalations with professionalism and urgency
Collaborate with global planners and internal teams to meet customer expectations
Generate reports and insights to support on-time delivery and continuous improvement
Support consignment inventory management, RMAs, and other customer-specific processes utilizing both ASM and customer's systems of record (portals).
Main requirements
2+ years of customerservice experience in a high-tech or fast-paced environment
Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
Strong organizational skills and a customer-first mindset
Ability to multitask, prioritize, and work independently under pressure
A proactive, flexible, and team-oriented attitude
Preferred Qualifications
Bachelor's degree or equivalent experience (5+ years in a related field)
Background in business administration, supply chain, or accounting
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 5d ago
Service Supervisor - Manzanita
American Campus Communities, Inc. 4.2
Customer service supervisor job in Tempe, AZ
At ACC, the ServiceSupervisor is critical to a propertys facilities maintenance operations, ensuring work order execution while helping supervise and train the service team. In this role, youll also help manage vendor relationships and maintain hi Supervisor, Operations, Maintenance, Vendor, Service, Retail, Property Management
How much does a customer service supervisor earn in San Tan Valley, AZ?
The average customer service supervisor in San Tan Valley, AZ earns between $25,000 and $48,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in San Tan Valley, AZ