Customer service supervisor jobs in Santee, CA - 1,080 jobs
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Customs Specialist, Senior
ACL Digital
Customer service supervisor job in San Diego, CA
: GTop 3-5 Required Skills (These are not preferred skills. If the candidate does not have these required skills, they will be rejected completely)
1. Advanced Microsoft Excel Skills
2. Experience with Customs Valuation and HTS Classification
3. Strong data analysis/analytic skills using tools like Alteryx, PowerBI, or PivotTables
4. Strong Communication Skills (Written and Verbal)
5. Familiarity with Microsoft Outlook and OneNote
Technologies: What does this temp must know to perform the required job duties(These are not preferred technologies - If they do not have these technologies they will be rejected completely) Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
Education:
Bachelor's degree required in a business, finance, or technical field.
Physical Requirements (Lifting, outdoor work, travel): Desk-oriented job; ability to sit for long periods of time at a computer.
Key Words: Any key words, job titles or competitors that our suppliers can be on the lookout for? Keywords: Import, Export, Trade Compliance, Import Compliance, Classification, Broker, Compliance, Accounting, Finance, Computer Science, Data Analyst
Job Description:
This position is within the Customs & Indirect Tax department and will focus on supporting global import compliance initiatives. This role will be primarily responsible for global import HS classification support of Qualcomm's chip and hardware products, ensuring the business groups comply with Global Trade and regulatory requirements. This position will work closely with program/product management, engineering, R&D, and other Global Trade colleagues to strategically drive and implement jurisdiction and classification processes throughout the product development lifecycle within these groups. This role will also drive continuous improvement in processes and technology of import compliance, from identifying/solving complex classification challenges, to collaborating on remediation of identified risk areas / process gaps between the business stakeholders and Global Trade. Effective verbal, written and presentation skills are needed as the position requires significant interaction with senior management across multiple functions.
Required Competencies
Natural problem-solving skills are necessary to own the process and maintain required data flows.
Fact-finding and analysis are critical parts of the job.
Strong written and verbal communication skills are required.
Demonstrated experience in working independently with minimal supervision.
Minimum Qualifications
Bachelor's degree required in a business, finance, or technical field.
Strong computer skills and advanced knowledge of Microsoft Word, Excel, Outlook, OneNote, PowerPoint, and Teams applications.
Experience in international customs procedures (classification and valuation).
Preferred Qualifications
Experience in the semiconductor industry is a plus.
Experience in the consumer electronics industry is a plus.
Experience in finance or accounting is a plus.
Experience with a trade compliance system is a plus.
Experience with trend analysis or being able to manipulate large sets of data to provide useful/critical analysis to senior management
Experience in HTS/Schedule B classification.
Hybrid Work Environment. Preferably PST, but CST is okay. EST, no.
1 panel interview
Monday through Friday, 8:30am to 5:30pm standard 8-hour work day PST.
Temp position with possibility to roll over to full-time employee status as we currently have an open and approved REQ for FTE.
Comments for Suppliers:
$38k-66k yearly est. 5d ago
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Cabin Service Supervisor
Alliance Ground International, LLC 4.3
Customer service supervisor job in San Diego, CA
Do you like to keep things clean and organized? Do the small details matter? AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our Supervisor, Service, Retail, Team Member, Cleaning
$40k-57k yearly est. 6d ago
Customer Service Representative
Lori Long-State Farm Insurance Agent
Customer service supervisor job in San Diego, CA
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About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time CustomerService Representative to provide outstanding service to our customers. This is an in-office position.
Preferred Skills:
Property and Casualty Licensed
Experienced in the insurance industry
Strong communication skills
Friendly, reliable and smart
Detail oriented
Ability to work well in an office environment
Pay range and compensation package - Based on experience.
Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.
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$31k-41k yearly est. 1d ago
NK - Customer Service Supervisor
GAT 3.8
Customer service supervisor job in San Diego, CA
GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: CustomerServiceSupervisor is responsible for supervising all functions of the airline customerservice operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline CustomerService
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$36k-48k yearly est. 60d+ ago
Customer Onboarding Manager
Raken Inc.
Customer service supervisor job in Carlsbad, CA
Job DescriptionDescription:
Raken is a cloud-based, mobile, collaboration platform for the construction industry - we empower the people who build the world! Our goal is to transform the way the world builds by introducing technology to a 7,000 year old industry. To achieve this, we aim to attract unique, passionate people to the cause. We believe that faster, better reporting will improve the working lives of nearly 10% of the US labor force-the percentage of people currently working in construction. Helping turn the worst part of their day into the easiest (and fastest) is why we do what we do! We work with Commercial, Residential, and Specialty Contractors of all shapes and sizes; including many of the largest construction companies in the world.
We are looking for a Customer Onboarding Manager to join our startup that has the #1 app in one of the largest industries in the world.
Customer Onboarding Managers at Raken are pivotal to the long term success of our clients, leading them through the most critical phase of the customer journey. You will partner with construction companies to ensure that they successfully learn and adopt Raken throughout their business, driving measurable results and setting the foundation for long term success.
This role requires a strong blend of technical proficiency and client facing communication skills. You will serve as a trusted partner to our clients, helping them quickly unlock the full value of our platform. This role will work with clients of varied technical backgrounds, requiring excellent problem solving and relationship building skills.
This is a hybrid role. We are seeking candidates located near Carlsbad, CA, who can come into the office 1-2 times per week.
Why Join Raken?
Raken is a fast-growing SaaS company based in Carlsbad, California, serving thousands of customers worldwide.
We have received numerous awards, including recognition on Forbes' America's Best Startup Employers, the Inc. 5000 List of Fastest Growing U.S. Companies, and Top Workplaces in California.
We have continued to be recognized as a proud winner of the Best and Brightest Companies to Work For awards in both Southern California and the Nation since 2021.
Raken is consistently rated a High Performer for construction management solutions on leading review platforms such as G2, Capterra, and Software Advice, and we are recognized by G2 year after year.
Our culture is a top priority. We have a hardworking team that strives to make a meaningful impact and enjoys having fun along the way.
Our core values guide everything we do: Take Ownership, Keep Evolving, Stay Balanced, Elevate Others, and Let's Go!
If you are a driven individual who wants to make an impact at a company that truly values its culture, employees, and customers, Raken is the place for you.
If you are a driven individual who wants to make an impact at a company that truly values its culture, employees, and customers, Raken is the place for you.
Role Responsibilities:
Manage the end-to-end onboarding process for Raken customers, from kick-off call to full adoption
Deliver tailored training sessions to help clients configure and implement Raken based on their unique business needs
Be a technical resource, helping customers connect third party integrations and maximize their reporting capabilities with Raken
Guide customers to quick wins that showcase the platform's value and increase adoption
Be proactive and ensure customers establish strong usage habits over their first 90 days with Raken, driving retention and satisfaction
Partner with Raken's Account Management team to deliver ongoing training sessions to clients who have recently purchased new products or added new team members
Identify at-risk clients early and deliver solutions to mitigate churn risks
Be your customer's champion, collaborating with Sales, Product and Customer Success teams to share feedback and ensure customer needs are heard
Requirements:
Skills, Qualifications and Attributes:
2-3 years in SaaS onboarding, implementation or customer facing roles.
Demonstrated experience developing Excel macro files to streamline repetitive tasks
Strong written and verbal communication skills, comfortable making proactive phone calls and leading client facing meetings
Strong presentation and training skills, as well as ability to master technical workflows
Highly organized and able to manage multiple onboarding projects simultaneously
A strong desire to execute, drive impact and deliver measurable results
Have a positive attitude, be a self starter and above all, a great teammate
Ideal Qualifications:
Spanish fluency is a bonus
Benefits:
Medical, dental and vision with generous employer contribution
HSA/FSA
Life/LTD
Generous PTO
12 Paid Holidays
401k + Match
Continuing education
Free on-site gym
Monthly Social Events
Excellent company culture
Modern office with Ocean view and amenities
Diversity and Inclusion
We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture but is a key contributor to our success. We welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.
Want to learn more about us? Visit: ***********************
$91k-134k yearly est. 9d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Customer service supervisor job in Carlsbad, CA
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay range: $42,000 - $46,000
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customerservice issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customerservice operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
#envoyout
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customerservice experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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$42k-46k yearly Auto-Apply 12d ago
Supervisor, Card Development Services
Corelation 4.2
Customer service supervisor job in San Diego, CA
Voted Top Workplaces in San Diego in 2021, we live and work by our core values of integrity, collaboration, innovation, respect, and service. Corelation cares about each employee, which is exemplified through its competitive pay and outstanding benefits package. Corelation has a generous 401K retirement plan, an extensive paid time off policy, and one of the best company cultures out there! When you join the Corelation Team, you are embarking on a journey of professional and personal development.
What We Are Looking For
Corelation is looking for a Core Development Supervisor who will monitor, train, and support direct reports as well as participate in development planning activities related to the Card Development Services department. The Card Development Supervisor position is a hands-on team leadership role that contributes to the company's success through innovative core and card project software. In this role, you'll lead and grow a team of passionate developers to showcase what it means to build, iterate, and deliver quality results for our clients. This person should have experience with the software development process including gathering requirements, design, development, and validating the implementation against the original requirements. You will define best in class standards/tooling necessary to succeed and serve as a beacon of expertise across the organization
Requirements
· Supervise, motivate, and guide the Card Development team.
· Provide team leadership through coaching and mentorship to new and existing core developers.
· Assist in developing necessary documentation and procedures and setting and managing priorities.
· Assist the department manager with hiring and development of the team members.
· Establish, approve, and assign all Card Project Plan milestones for necessary contributions from departments and develop processes to facilitate their collaboration. Maintain master support calendar for all major milestones.
· Work closely with clients and stakeholders to ensure overall delivery of project milestones.
· Provide communication and coordination between the relevant business partners.
· Mentor and train other development team members throughout the company and seek to continually improve processes companywide.
· Assist the department manager in writing and administering performance evaluations and disciplinary procedures as needed.
· Review documentation, ensure design documents and operational documents are produced.
· Review timesheets and confirm Jira time tracking adherence.
· Promote a culture of teamwork, high performance, and quality.
· Evaluate and recommend processes that could improve the productivity of the team.
· Help develop and maintain principles that provide guidelines for software developers to work with.
· Communicate requirements, roadblocks, etc. to manager and external business groups.
· Perform other job-related duties as assigned.
Why You Are The Perfect Fit
Experience
· Minimum of 5 years professional experience in core software development
· Proficient in leading a team on a day-to-day basis, within a broader organization structure
· Minimum 4+ years leading a group of software developers
· Experience with credit union financial applications including but not limited to retail banking, lending, platform applications, and general ledger highly preferred
· Excellent written and oral communication skills are required, as is the ability to manage multiple projects at once
· Proven experience in learning quickly, as well as demonstrating strong critical thinking / analysis abilities, customer focus, enthusiasm, listening skills, flexibility, and adaptability
· Ability to work efficiently and meet project deadlines with minimal supervision
· Experience working with business stakeholders
· Experience with Agile Scrum methodology
Education
Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience.
Why We Are Your Perfect Fit
Benefits Include but not limited to:
Medical, Dental, Vision, Life Insurance
401(K) Match
Discretionary profit share
Discretionary annual bonus
Wellness Programs: Yoga and Massages
Bi-Weekly engagements (coffee tastings, trivia, etc.… )
Community Involvement
Professional Development Growth Days
Vacation Days
Floating Holidays
Sick Days
Parental leave
What you can be a part of:
Company Band
Basketball
Flag Football
Volleyball
DEIA groups
*Range depends on geographic metro / zone, budget, and experience.*
Salary Description $105,000 - $125,000
$105k-125k yearly 45d ago
Retail Services Experience Supervisor
Best Buy 4.6
Customer service supervisor job in San Diego, CA
As the Retail Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences.
What you'll do
Optimize schedules to ensure stores are staffed efficiently and employees are prepared to deliver great customer experiences
Provide work direction, ongoing training, career development and performance management to your employees
Manage and achieve key metrics and results, including customer satisfaction, turn time, productivity and revenue, and identify opportunities to improve performance
Perform in-store leadership duties as needed, including opening, closing, cash management and manager-on-duty tasks
Basic qualifications
1 year of experience as a supervisor or manager in business, military or related fields
1 year of experience in services, customerservice or related field
Preferred qualifications
1 year of retail experience
Previous profit and loss (P&L) ownership, including forecasting for expense/labor management
Experience driving key business performance indicators, such as revenue and operating income
Experience analyzing business results
Inventory control, technology repair and/or distribution experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
$82k-110k yearly est. 7d ago
Supervisor, Custodial Services
Southwestern College (Ca 4.1
Customer service supervisor job in Chula Vista, CA
Southwestern Community College District (SWCCD) is committed to meeting the educational goals of its students in an inclusive environment that promotes intellectual growth and develops human potential. We are the leader in equitable education that transforms the lives of students and communities.
SWCCD employees are collegial and collaborative. They demonstrate the highest degree of professionalism, integrity and respect when interacting with students, colleagues, leadership and members of the Jaguar community. Our employees actively honor and respect diversity to foster a safe and welcoming community where all are inspired to participate and realize a sense of belonging.
Incumbents exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.
Description
SUMMARY DESCRIPTION
Under general direction, plans, schedules, assigns, and inspects the work of staff responsible for performing the full range of custodial duties related to the care, routine maintenance, and cleaning of all District facilities; ensures that custodial work practices, equipment, and chemical use and storage comply with applicable safety standards; coordinates custodial support for meetings, special events, and classroom moves; assists in the planning of new District construction by recommending standard fixtures and appropriate custodial facilities in order to optimize custodial services for new facilities; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from a classified administrator. Exercises direct and general supervision over custodial staff.
CLASS CHARACTERISTICS
This is the full supervisory-level class in Custodial Services. Incumbent is responsible for planning, organizing, supervising, reviewing, and evaluating the work of custodial staff either directly or through lead workers. Performance of supervisory-level work requires the use of considerable independent judgment, initiative, and discretion within established guidelines. The incumbent also regularly performs custodial duties during peak workload periods or employee absences.
Qualifications
EDUCATION AND EXPERIENCE
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade
AND
Five (5) years of increasingly responsible custodial or janitorial experience, INCLUDINGtwo (2) years of lead or supervisory experience, preferably for an organization with multiple locations.
* One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.
* If specifically referenced (i.e. degree 'or equivalent'), related experience that is above the minimum requirement may be substituted for education on a year for year basis.
* Additional assessment is required for applicants with foreign degrees from colleges or universities outside of the United States. Applicants must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) and must submit a copy of the evaluation with the application.
LICENSES AND CERTIFICATIONS
Possession of and ability to maintain a valid California Driver's License.
KNOWLEDGE AND ABILITIES
Knowledge of:
* Principles and practices of employee supervision, including work planning, assignment, review, and evaluation, discipline, and the training of staff in work methods and procedures.
* Principles, practices, methods, equipment, tools, and materials ofcustodial work.
* Applicable federal, state, local, and District laws, regulations, ordinances, policies, and procedures relevant to assigned programs, projects, and operations.
* Basic principles and practices of budget development, administration, and accountability.
* Contemporary issues of inclusion, social justice, diversity, access, and equity as related to higher education.
* Safe work practices pertaining to custodial services, includingsafe driving rules and practicesand safe usage of cleaning materials, disinfectants, custodial tools, and equipment.
* Modern office practices, procedures, technology, and computer equipment and applications, including word processing, database, and spreadsheet applications.
* English usage, spelling, vocabulary, grammar, and punctuation.
* Techniques for providing a high level of customerservice by effectively interacting with students, staff, faculty, representatives of outside organizations, and members of the public, including individuals of diverse academic, socioeconomic, ethnic, religious, and cultural backgrounds, physical ability, and sexual orientation.
Ability to:
* Develop and implement goals, objectives, practices, policies, procedures, and work standards for assigned program areas.
* Supervise, train, plan, organize, schedule, assign, review, and evaluate the work of staff.
* Interpret, apply, explain, and ensure compliance with applicable federal, state, local, and District laws, regulations, ordinances, policies, and procedures.
* Identify problems, research and analyze relevant information, and develop and present recommendations and justification for solution.
* Perform custodial duties and operate related equipment safely and effectively.
* Develop cost estimates for supplies and equipment.
* Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
* Maintain accurate databases, records, and files.
* Effectively manage priorities in complex and diverse operational units.
* Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
* Use English effectively to communicate in person, over the telephone, and in writing.
* Understand scope of authority in making independent decisions.
* Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
JOB DESCRIPTION:Supervisor, Custodial Services
Duties
ESSENTIAL DUTIES
* Plans, organizes, assigns, supervises, and inspects the work of staff in the custodial activities for all District buildings and facilities; assists in selection and promotion; trains staff in work methods and procedures; provides policy guidance and interpretation to staff; determines staffing needs and recommends staffing levels for assigned activities and projects; sets performance standards and evaluates employees' performance; coaches employees toward improved performance as needed; recommends and implements disciplinary procedures.
* Monitors work order requests received, assigns work orders to staff, and closes out orders once completed; coordinates custodial services both on and off District facilities, including moving of furniture and equipment and setting up for meetings and special events; receives complaints from students, faculty, and staff, and resolves them or refers them to appropriate unit, such as Maintenance or Information Technology.
* Trains staff in safe work procedures and in the safe operation and use of equipment and supplies; coordinates with safety officer the removal from District facilities of hazardous or infectious material; maintains required Safety Data Sheets (SDS) according to regulations; ensures District adherence to applicable safety standards.
* Makes regular or special inspections of custodial tools, equipment, and related items for cleanliness, safety, appearance, operating effectiveness, and needed repair or replacement.
* Monitors inventoryand maintainsadequate levels of custodial supplies, equipment, and chemicals.
* Administers custodial budget; purchases needed supplies, equipment, and services; develops specifications, identifies vendors, and obtains quotes on custodial equipment, supplies, and chemicals for District facilities.
* Provides custodial support in emergency situations as necessary.
Supplemental Information
SALARY SCHEDULE:SCCDAA - Administrators
8.10 Salary Differentials:Classified Administrators whose normal assignment requires them to work until 7:00 PM or later for at least 75% of their work year will be entitled to one additional range on the salary schedule for the entire year.
This position is a classified exempt position in accordance with the Fair Labor Standard Act and California Education Code Section 88020. The employee holding this position is not eligible for overtime compensation.
$55k-67k yearly est. 60d+ ago
Customer Loyalty Retention Specialist
Corkys Pest Control 3.6
Customer service supervisor job in San Marcos, CA
Essential Duties and Responsibilities
Be the first point of contact for customers wanting to cancel services.
Engage with customers to identify cancellation reasons and offer tailored solutions.
Communicate the value of services to reinforce customer commitment.
Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn.
Track retention metrics, including save rates and customer feedback.
Keep detailed records of all interactions in CRM systems.
Collaborate with internal departments to resolve customer issues efficiently.
Follow up with customers to ensure satisfaction post-resolution.
Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently.
Handle all interactions with empathy and professionalism.
Meet or exceed monthly retention KPIs, such as customer saves and call quality.
Participate in ongoing training to stay updated on company services and policies.
Utilize Microsoft Teams, Outlook, and other relevant tools.
Perform additional duties as assigned.
Customer Engagement
Connect with customers proactively through phone and email.
Build strong relationships by understanding their needs and preferences.
Issue Resolution
Address customer inquiries and concerns with professionalism and urgency.
Work with internal teams to resolve issues efficiently.
Upselling & Cross-Selling
Identify opportunities to recommend additional services or products.
Educate customers on the benefits of enhanced offerings.
Customer Feedback
Collect and share customer insights to support service improvements.
$34k-44k yearly est. Auto-Apply 60d+ ago
Captain - Customer Service
Daveandbusters
Customer service supervisor job in Carlsbad, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17 hourly Auto-Apply 14d ago
Member Experience Manager
EŌS Fitness 3.9
Customer service supervisor job in Encinitas, CA
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customerservice, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
Takes Initiative in identifying ways to enhance the member experience.
Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns.
Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates.
Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members.
Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction.
Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes.
Ensure members feel heard and valued, maintaining an open line of communication.
Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism.
Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customerservice.
Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience.
Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making.
Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners.
Qualifications:
Proven experience in customerservice or front-line leadership, preferably in the fitness, hospitality, or service industry.
Excellent communication (written and verbal), problem-solving, and interpersonal skills.
Ability to multitask and thrive in a fast-paced, customer-facing environment.
Strong organizational skills and attention to detail.
Proficiency with fitness management software, social media platforms, and Microsoft Office Suite.
Knowledge of fitness industry operations, including membership management and billing processes.
Requirements:
Must successfully pass background check.
Must Obtain a CPR certification within 30 days of employment. *
Must attend EōS Ethos and CustomerService Training within 30 days of employment. *
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
Ability to bend routinely and repetitively to lift more than 40 lbs.
California Pay Range
$19.50 - $22.87 USD
Benefits and Perks:
A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise - including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.
* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program.
Please review the details of this program by clicking here
.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
$19.5-22.9 hourly Auto-Apply 12d ago
Supervisor Diagnostic Imaging Services - Full Time - San Diego
Christian City Inc.
Customer service supervisor job in San Diego, CA
Supervisor Diagnostic Imaging Services - Full Time - San Diego Job Number: 1324290 Posting Date: Nov 29, 2024, 11:59:41 AM Description Job Summary: Within a full-service Diagnostic Imaging Department, supervises the daily activities, patient flow, operations, clinical procedures and performance of Diagnostic Imaging Technologists on a regularly scheduled shift for an assigned work area/unit such as, but not limited to, diagnostic radiography, fluoroscopy, contract studies, special procedures, mammography, computed tomography, ultrasound, MRI. Integrates assigned areas/units administrative and clinical services, processes and procedures with departmental and organizational business goals/objectives.
Essential Responsibilities:
Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
Schedules Technologists and patients/exams/procedures and assigns daily work.
Reviews clinical tests, documentation, records and procedures for quality and in assigned area monitors work and clinical processes, procedures and systems to ensure quality, patient care and clinical standards/goals are achieved.
Assists in the design and implementation and improvement of a department-wide quality management/assurance program.
Supervises daily work procedures and performance of D.I. Technologists.
Monitors and reviews performance of staff and participates in formal performance evaluation procedure with appropriate departmental manager.
Quality checks radiographs/film for diagnostic quality.
Analyzes D.I. Technology administrative and clinical procedures, processes and systems in terms of quality, cost, efficiency and productivity metrics and makes appropriate recommendations to modify/improve.
Implements/monitors policies, procedures standards and clinical protocols in order to ensure quality patient care.
Monitors and reports compliance on an on-going basis.
Ensures compliance with TJC, NCQA, MQSA, and other applicable local, state and national standards, requirements and regulations.
Addresses and resolves patient complaints/issues.
Ensures that supplies, tech and radiation generating equipment are utilized safely and in accordance with all departmental, organizational, local, state and federal radiation control/safety/protection requirements.
Implements and monitors radiation safety program in order to minimize radiation exposure and prevent unnecessary exposure.
Conducts regular and special radiation surveys in accordance with local, state and federal requirements.
Develops timely and accurate work load, statistical and operating reports and makes appropriate recommendations to improve productivity and utilization of staff, equipment and materials.
Resolves on a first level human resources and labor relations issues.
Assume other activities and responsibilities from time to time as directed.
Qualifications Basic Qualifications:
Experience
Minimum three (3) years of relevant clinical experience as a staff technologist in an acute care hospital.
Education
Associate of Arts or Science degree in Radiologic Technology Diagnostic Ultrasound from an AMA approved school OR two (2) years of experience in a directly related field.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
Radiologic Technologist Certificate (California) AND American Registry of Radiologic Technologists Certificate - Radiography
OR
Nuclear Medical Technologist Certificate (California)
OR
Nuclear Medicine Technologist Certificate from Nuclear Medicine Technology Certification Board
OR
American Registry of Radiologic Technologists Certificate - Nuclear Medicine Technologist from American Registry of Radiologic Technologists
OR
Registered Diagnostic Medical Sonographer Certificate from American Registry of Diagnostic Medical Sonographers
Additional Requirements:
Specific certification in any of the disciplines maybe required as determined by the hiring manager.
Experience supervising and/or reviewing the clinical work performed by D.I. Technologists.
Demonstrated ability to utilize communication, inter-personal, labor relations and work planning skills.
Demonstrated knowledge of all applicable local, state and federal regulatory and radiation safety standards and requirements.
Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
Required RDCS Cert for Adult Echo Tech.
Notes:
Required travel to all Cardiology locations.
Primary Location: California-San Diego-Viewridge 1 Medical Offices Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri, Sat, Sun Start Time: 07:00 AM End Time: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Team Leader/Supervisor Job Category: Imaging / Radiology Public Department Name: 5251 Viewridge Ct. - Cardiology-Reg Clinic - 0806 Travel: Yes, 50 % of the Time Employee Group: NUE-SCAL-01|NUE|Non Union Employee Posting Salary Low : 124300 Posting Salary High: 160820 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.Click here for Important Additional Job Requirements.
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$47k-77k yearly est. Auto-Apply 60d+ ago
Supervisor Imaging Services - Chula Vista
Scripps Health 4.3
Customer service supervisor job in Chula Vista, CA
New Hire Incentive available up to $4,000 for those who qualify.
This is a full-time, salaried position with a Monday-Friday schedule from 7\:30 a.m. to 4\:00 p.m. The role requires availability for call coverage when the Imaging Department is open, as well as sick call for staffing needs and emergency call coverage during evenings and weekends. This position is located at Scripps Mercy Hospital Chula Vista.
Scripps Mercy Hospital Chula Vista provides a variety of medical and surgical services, including inpatient and outpatient care. Our departments are hands on and collaborate with each other.
Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
Nearly a quarter of our employees have been with Scripps Health for over 10 years.
Scripps is a Great Place to Work Certified company for 2025.
Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
Beckers Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
As Supervisor, Imaging Services you will be responsible for day-to-day coordination of staff to provide clinical care within a single business unit. You will ensure imaging staff reflects established standards per regulatory requirements of care and practice and a culture that promotes patient safety. Under the general direction of the Patient Care Manager, you will share leadership responsibilities for the imaging department, including managing daily staffing plans, and adherence to care processes for patient flow to ensure the best patient experience.
Scripps Health provides what matters most\: career growth, delivering superior care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.
The following are not eligible for hiring incentives:
Internal candidates
Rehires that left Scripps less than 3 years ago
New graduates (Must have 1 year if experience)
In order to remain eligible for your retention incentive the following criteria must be met:
Must remain in original hired FTE Status and Shift (if specified in offer letter)
Must remain in original department/specialty
Must remain in original Job Title
·
Transfers to other locations will be reviewed on a case-by-case basis and may result in forfeiting remaining incentive bonus unless specifically noted in your offer letter.
Required Qualifications:
3 years' experience in imaging services with a minimum of 1 year in a leadership role.
ARRT/CRT or ARDMS/CCI or RN
Basic Life Support (BLS) from the American Heart Association
Preferred Qualifications:
Bachelor's degree
Strong background in MQSA
At least 3 years leadership experience within imaging services
EPIC working experience
$62k-86k yearly est. Auto-Apply 17d ago
Audi Technologist and Customer Retention Specialist
Hoehn Motors 2.9
Customer service supervisor job in Carlsbad, CA
Handles previous and current Sales and Service clients whose key role is Retaining both Service and Sales clients. You will work to secure Used Car Inventory using our Lease Maturity Tools and appointment setting tools for our Sales Department by collaborating with the Sales Managers, Service Manager, Service Advisors, and Audi Brand Specialist. You'll be able to work with both Sales and Service Departments and convert Service Opportunities into New and Used Car retail Sales.
Essential Duties:
Assists and greets customer on both the Service Drive and Sales Department with the intention of retaining the client and or purchasing their current vehicle.
Assists the Service and Sales department in a supportive role with current, previous, and new clients with trouble shooting or vehicle questions.
Working monthly lease maturity portfolio. Making appointments for lease end customers to come in and review lease end options with the sales manager.
Demonstrate the ability to communicate through a wide array of digital tools and platforms. With competency in Microsoft programs like (Excel, Outlook, Word, etc.) and keen to learn new technologies.
Highly disciplined approach and works efficiently to meet the needs of guests, sometimes dealing with multiple guests simultaneously.
Keeps updated and is capable of absorbing and retaining information regarding vehicles, the technology within and value added products.
Demonstrates vast knowledge of the Audi product lineup, helps sales/service staff with understanding new technologies/updates.
Attends sales meetings.
Maintains professional appearance and workspace.
Sells and delivers professional service when needed in the sales department
Processes sales paperwork in accordance with dealership policies
Keeps up-to-date on new Audi products and services within the industry.
Will be responsible for clean and tidy showroom and vehicle display.
Approaches and greets overflow sales prospects in a timely manner.
Exhibits a high level of commitment to customer satisfaction.
We don't believe in high pressure sales. We simply help our customers find the vehicle that meets their needs, while giving them a great experience. We price our vehicles based on extensive research to be highly competitive and our management staff will coach you to success!
Audi Carlsbad has introduced an all-new compensation package that pays you in several different ways.
· Guaranteed hourly wage
· Volume / Unit bonuses
· Flex scheduling featuring 2 full days off every week plus an early and a late day
· You will receive a wide range of benefits including FULL medical, dental, and vision insurance
· Discounts and an associate pricing program on vehicles, parts and service
· Support for continuing education and personnel development are included
$35k-44k yearly est. 60d+ ago
Cabin Service Supervisor
AGI 4.0
Customer service supervisor job in San Diego, CA
Do you like to keep things clean and organized? Do the small details matter? AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. The sky is the limit!
The Cabin ServicesSupervisor is responsible for ensuring cabin cleaning crews are working efficiently and safely to prepare aircraft for the next flight. Ideal candidates have at least one year of aviation cabin cleaning experience and previous leadership or supervisory experience. AGI provides paid on-the-job training, advancement opportunities, and safety incentive bonuses.
As an AGI Cabin ServicesSupervisor you will:
Supervise and direct the work of Crew Chiefs and cabin cleaning team members as they service aircraft for your assigned shift and/or zone.
Manage cabin cleaning manpower to ensure adequate staffing for your assigned shift.
Serve as point person for customers and management to minimize or eliminate potential delays.
Observe and enforce all AGI and Airline safety regulations as well as company policies.
Delegate the work of ramp team members on your shift to ensure flights depart on time.
Be responsible for conducting on-the-job training and coaching for new team members.
Observe and enforce all AGI and airline safety regulations and company policies.
Assist with all cabin cleaning team duties (perform aircraft security searches, clean and restock aircraft, etc.) as needed.
To be an AGI Cabin ServicesSupervisor you must:
Demonstrate strong communication skills to interact professionally with team members and station leadership
Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent.
Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record and residence background check
As an AGI Cabin ServicesSupervisor you must be able to:
Lift up to 30 pounds (14 kg) on a regular basis.
Stand, lift, bend, push and pull on a frequent basis and for extended periods.
Work around jet and machinery noises.
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!ATS employees should apply through ADPM/F Disabled and Vet Equal Opportunity Employer
$20.50 per hour
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$20.5 hourly Auto-Apply 19d ago
Cabin Service Supervisor
AGI Aero
Customer service supervisor job in San Diego, CA
Do you like to keep things clean and organized? Do the small details matter? AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. The sky is the limit!
The Cabin ServicesSupervisor is responsible for ensuring cabin cleaning crews are working efficiently and safely to prepare aircraft for the next flight. Ideal candidates have at least one year of aviation cabin cleaning experience and previous leadership or supervisory experience. AGI provides paid on-the-job training, advancement opportunities, and safety incentive bonuses.
As an AGI Cabin ServicesSupervisor you will:
* Supervise and direct the work of Crew Chiefs and cabin cleaning team members as they service aircraft for your assigned shift and/or zone.
* Manage cabin cleaning manpower to ensure adequate staffing for your assigned shift.
* Serve as point person for customers and management to minimize or eliminate potential delays.
* Observe and enforce all AGI and Airline safety regulations as well as company policies.
* Delegate the work of ramp team members on your shift to ensure flights depart on time.
* Be responsible for conducting on-the-job training and coaching for new team members.
* Observe and enforce all AGI and airline safety regulations and company policies.
* Assist with all cabin cleaning team duties (perform aircraft security searches, clean and restock aircraft, etc.) as needed.
To be an AGI Cabin ServicesSupervisor you must:
* Demonstrate strong communication skills to interact professionally with team members and station leadership
* Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent.
* Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record and residence background check
As an AGI Cabin ServicesSupervisor you must be able to:
* Lift up to 30 pounds (14 kg) on a regular basis.
* Stand, lift, bend, push and pull on a frequent basis and for extended periods.
* Work around jet and machinery noises.
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!ATS employees should apply through ADPM/F Disabled and Vet Equal Opportunity Employer
$20.50 per hour
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$20.5 hourly Auto-Apply 21d ago
Member Service Supervisor (Escondido Civic)
San Diego County Credit Union 4.4
Customer service supervisor job in Escondido, CA
Job Description
The position of Member ServiceSupervisor is established to provide supervisory, operational and leadership support to a full service branch office of the credit union. Maintains quality service standards set by the organization.
Minimum Qualifications (Education, Experience, Skills)
2 years of college experience or 3 years of relevant experience with a high school diploma.
Must possess strong cash handling background with 2 years of previous teller experience.
Strong human relations and organization skills.
Supervisory ability; demonstrated knowledge of policies and procedures in the financial services industry.
Demonstrated success in planning, organizing, leading and oversight of people and activities.
Professional and effective interaction, verbal and written communication skills.
Organization skills sufficient to successfully manage multiple projects, establish priorities and meet deadlines.
Track record of applying critical thinking and emotional intelligence skills in a wide variety of situations.
Essential Duties and Responsibilities
Schedule MSRs and ensure area is properly staffed at all times. Promote quality member service.
Assist members as necessary, serving as an FSR or MSR. Set up assigned cash drawer to provide coverage during lunches and peak periods. Handle members' complaints and concerns as they arise.
Participate in the hiring, training, coaching, supervision and performance evaluations of MSRs as directed by management. Assist with planning and conducting branch huddles and meetings. Act as a positive role model to staff and assist MSRs with improving performance. Promote high morale and teamwork within the branch.
Maintain branch cash control using established policies and procedures. Schedule and perform surprise cash counts and monthly audits of vault.
Assist in balancing of MSRs' cash drawers; assist in locating outages; administer MSR over/short policy; monitor and correct deposit errors.
Monitor and ensure compliance of Large Currency Transaction Reporting (CTR) and Bank Secrecy Act (BSA).
Approve checks over MSR limits and authorize check exceptions. Provide overrides, ensuring that sound judgment, and that risk is mitigated to provide options and to meet members' needs.
Implement changes in policy and procedures, ensuring MSRs' compliance.
Coach and develop MSRs to actively participate in campaigns, contests, one on ones with management, and meetings. Assist MSRs with their continuing education regarding product knowledge and techniques to effectively perform their job duties to meet or exceed performance goals.
Delegate and monitor auditing (to include negotiable items, daily work, membership applications, etc.). Assist with additional audits as requested by management.
Distribute and assign MSR back office duties and oversee their completion by using effective time management skills.
Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform Office of Foreign Assets Control (OFAC) comparisons, and properly identify individuals in accordance with Branch Operations procedures.
Provide managerial oversight of the activities for areas of responsibility, including assigned staff and functional deliverables of the team.
Demonstrate leadership in words and actions on a daily basis; act as role model for success and engagement. Create a positive work environment conducive to trust and transparency.
Responsible for the performance management of staff, to include daily feedback, coaching and mentoring; administration of appraisals that are timely and meaningful. Identify and address deficiencies constructively. Continually support, encourage and motivate team members toward ongoing growth and development.
Consult with Human Resources (HR) on issues outside of the normal scope of performance or behavior. Report all issues of safety or legal consequence immediately and surface undesirable patterns as they are discovered. Partner with HR on all employment decisions, and refer requests for changes in terms or scheduling to the HR department.
Monitor approved schedules, review and approve timesheets of staff, and ensure all expenses are reported as per company policy. Schedule and provide staff the opportunity for meal and rest breaks, while ensuring operational coverage is maintained.
Other Duties & Responsibilities
May serve on ad hoc committees.
Perform other duties as assigned.
Physical Demands and Work Environment
While performing the duties of this position, the employee is regularly required to talk and hear; to reach with hands and arms, use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to walk, stoop, kneel, crouch or crawl. The noise level in the work environment is usually moderate.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The noise level in the work environment is usually moderate.
Monday-Friday 8:30-5:30, Rotating Saturday 8:30-5:30
Full time - 40 hours a week
$33k-47k yearly est. 13d ago
Retail Services Experience Supervisor
Best Buy 4.6
Customer service supervisor job in San Diego, CA
As the Retail Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences.
What you'll do
* Optimize schedules to ensure stores are staffed efficiently and employees are prepared to deliver great customer experiences
* Provide work direction, ongoing training, career development and performance management to your employees
* Manage and achieve key metrics and results, including customer satisfaction, turn time, productivity and revenue, and identify opportunities to improve performance
* Perform in-store leadership duties as needed, including opening, closing, cash management and manager-on-duty tasks
Basic qualifications
* 1 year of experience as a supervisor or manager in business, military or related fields
* 1 year of experience in services, customerservice or related field
Preferred qualifications
* 1 year of retail experience
* Previous profit and loss (P&L) ownership, including forecasting for expense/labor management
* Experience driving key business performance indicators, such as revenue and operating income
* Experience analyzing business results
* Inventory control, technology repair and/or distribution experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.Auto Req. ID1013649BR
Location Number 000438 Mission Valley CA Store
Address 5151 Mission Center Rd$24.98 - $39.09 /hr
Pay Range $24.98 - $39.09 /hr
$25-39.1 hourly 8d ago
Supervisor Imaging Services - Chula Vista
Scripps Health 4.3
Customer service supervisor job in Chula Vista, CA
Located less than 10 miles from the US-Mexico border, the Chula Vista campus of Scripps Mercy serves the cities of Chula Vista, Otay Mesa, National City, Imperial Beach, Bonita and beyond. Scripps Mercy Hospital consists of two campuses in San Diego and Chula Vista.
Scripps Mercy Hospital Chula Vista provides a variety of medical and surgical services, including inpatient and outpatient care. Within the hospital you'll find our 24-hour emergency room and many other specialty services ranging from cancer care to stroke care.
New Hire Incentive available up to $4,000 for those who qualify.
This is a full-time, salaried position with a Monday-Friday schedule from 7:30 a.m. to 4:00 p.m. The role requires availability for call coverage when the Imaging Department is open, as well as sick call for staffing needs and emergency call coverage during evenings and weekends. This position is located at Scripps Mercy Hospital Chula Vista.
Scripps Mercy Hospital Chula Vista provides a variety of medical and surgical services, including inpatient and outpatient care. Our departments are hands on and collaborate with each other.
Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
* Nearly a quarter of our employees have been with Scripps Health for over 10 years.
* Scripps is a Great Place to Work Certified company for 2025.
* Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
* Beckers Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
* We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
* Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
As Supervisor, Imaging Services you will be responsible for day-to-day coordination of staff to provide clinical care within a single business unit. You will ensure imaging staff reflects established standards per regulatory requirements of care and practice and a culture that promotes patient safety. Under the general direction of the Patient Care Manager, you will share leadership responsibilities for the imaging department, including managing daily staffing plans, and adherence to care processes for patient flow to ensure the best patient experience.
Scripps Health provides what matters most: career growth, delivering superior care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.
The following are not eligible for hiring incentives:
* Internal candidates
* Rehires that left Scripps less than 3 years ago
* New graduates (Must have 1 year if experience)
In order to remain eligible for your retention incentive the following criteria must be met:
* Must remain in original hired FTE Status and Shift (if specified in offer letter)
* Must remain in original department/specialty
* Must remain in original Job Title
* Transfers to other locations will be reviewed on a case-by-case basis and may result in forfeiting remaining incentive bonus unless specifically noted in your offer letter.
Required Qualifications:
* 3 years' experience in imaging services with a minimum of 1 year in a leadership role.
* ARRT/CRT or ARDMS/CCI or RN
* Basic Life Support (BLS) from the American Heart Association
Preferred Qualifications:
* Bachelor's degree
* Strong background in MQSA
* At least 3 years leadership experience within imaging services
* EPIC working experience
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $65.94-$95.61/hour
How much does a customer service supervisor earn in Santee, CA?
The average customer service supervisor in Santee, CA earns between $31,000 and $59,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Santee, CA
$43,000
What are the biggest employers of Customer Service Supervisors in Santee, CA?
The biggest employers of Customer Service Supervisors in Santee, CA are: