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Customer Service Specialist
Waterstone Human Capital (Formerly Spectrum Recruiting Solutions
Customer service supervisor job in American Fork, UT
CUSTOMERSERVICE LEAD
Reports to: VP Sales & Marketing
Compensation: $55K - $65K
We're a US-based manufacturing company known for blending innovation with heritage in the building materials space. With a strong commitment to quality craftsmanship, sustainability, and American-made products, we serve contractors, distributors, and DIY enthusiasts across the country. Our growing team thrives in a culture of hands-on problem solving, continuous improvement, and pride in what we build - literally.
Your Role:
As the CustomerService Lead, you'll be the primary point of contact for customers across phone, email, and walk-ins in our American Fork showroom. You'll support retail, eCommerce, and commercial clients while partnering closely with sales, operations, and marketing. This role is a great fit for someone who enjoys helping people, communicates clearly, stays organized, and takes ownership of delivering a smooth, consistent customer experience.
What You'll Do:
Serve as the first point of contact for phone, email, and walk-in customers.
Answer product questions and support orders, shipping, returns, and troubleshooting.
Prepare quotes and provide support to retail, eCommerce, and commercial sales teams.
Coordinate with warehouse and logistics on shipments and order issues.
Track and manage customer tickets in HubSpot, RingCentral, and other tools.
Keep the showroom organized, presentable, and customer-ready.
Document customer questions and trends to support training and FAQs.
Contribute to improving processes, the help desk, and customer resources.
What You'll Bring:
Experience in customerservice, reception, inside sales, or a similar role.
Strong organization, follow-through, and attention to detail.
Clear verbal and written communication skills.
Comfort learning building-product basics and explaining them to customers.
Proficiency with email, phone systems, and CRM tools.
A steady, solutions-oriented approach; you stay calm, ask good questions, and support customers and teammates consistently.
Why Join?
You'll be part of a team that builds products with pride and purpose. Our company fosters a culture of trust, humility, and respect - where ideas are welcome, hard work is recognized, and people genuinely care about doing good work together. With American-made values at its core, this is a place where your contributions matter, your impact is visible, and your career can grow.
About Spectrum Recruiting Solutions:
At Spectrum Recruiting Solutions we are a premier, purpose-driven team of professional recruiters dedicated to delivering exceptional talent and achieving long-term results in the industrial engineering and manufacturing industries. Our specialized teams support permanent recruitment efforts across a wide range of sectors, including aerospace, defense, mining, medical devices, life sciences, food and beverage, and general manufacturing throughout the U.S. Guided by a clear vision, strategic insight, and a people-first approach, we are redefining the future of talent acquisition. With deep industry expertise and a steadfast commitment to authentic human connection, we provide tailored solutions that align top-tier talent with innovative, forward-thinking organizations.
$55k-65k yearly 3d ago
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Customer Service Specialist
Russell Tobin 4.1
Customer service supervisor job in Lehi, UT
Job Title:-Member Advocate (CustomerService Representative)
Duration - 3 months with Possibility of FTE
Hybrid - 2 days office (Monday-Tuesday)
Pay Rate:- $19/hr- 19/35hr.
30 Hours shift in a week (09:00 am - 03:00 pm MST)
About the role:
We are looking someone who have CustomerService experience in Lehi, UT. You will be joining us for the most critical time of the year. January 1st is the "Super Bowl" of healthcare, as new health plans launch, and our members are actively engaging with their benefits. Your primary responsibility will be to ensure a seamless and exceptional experience for them during this peak period.
Day to Day:
Get an introduction into health insurance, benefits, and network plans to support tier 1 member questions and support
Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
Support and cultivate office culture that aligns with their values and incorporates the outstanding aspects of the team.
Training:
1.5 weeks to prepare you for success.
Hours will be 09-3 and you cannot miss 1 day or 1 minute
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
$19 hourly 4d ago
Treasury Management Client Service Specialist
Banktalent HQ
Customer service supervisor job in Midvale, UT
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 11 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
The Treasury Management Operations team has an opportunity for a Treasury Management Client Services Specialist. The role will be located in one of our operations centers located in the western United States - locations are listed below.
The ideal candidate will have the skills and experience to:
Provide exceptional customerservice to Treasury Management clients on a broad range of issues posed by telephone or email.
Handle questions or problems related to the various Treasury Management products focused on collections, disbursements, information reporting, fraud protection, account analysis/billing and merchant services.
Open a Salesforce case for each client issue, respond in a timely fashion, ensure follow-up is completed within established department expectations and document activity/resolution in the Salesforce case.
Work to identify the root cause of errors and escalate issues as appropriate/needed to supervisor.
Proactively reach out to clients when issues occur to provide workaround solutions.
Work with clients when fraud occurs on their accounts, securing affidavits, facilitating recalls of transactions, and coordinating updates.
Troubleshoot customer issues by conducting research in internal Treasury systems.
Qualifications:
Working knowledge of treasury and cash management products, procedures, services, accounting, financial and account analysis. Must have good customerservice, problem solving and communications skills, both verbal and written.
Requires High School diploma, GED or equivalent education and some experience in banking, bank operations and products, accounting or equivalent education and experience. A combination of education and experience may meet job requirements.
Ability to work well with clients and team members.
Good attention to detail and accuracy.
Good organizational and time management skills.
Proficient in the use of Microsoft Office products: Word, Excel, and related systems.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
Mental health benefits including coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Pay range (depending on location and experience): $17-28/hr
Location and Schedule:
This position is full-time in office with variable schedule options. The available office locations are:
Chandler, AZ - 1265 S Price Road, Chandler, AZ
Los Angeles, CA - 707 Wilshire Boulevard, Los Angeles CA 90017
Denver, CO - 7222 E Layton Ave, Denver CO 80237
Houston, TX - 1801 Main Street, Houston TX 77002
Midvale, UT - 7860 S Bingham Junction Blvd, Midvale UT 84047
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
$17-28 hourly 5d ago
Director, Customer Service
Nature's Sunshine Products Inc. 4.4
Customer service supervisor job in Lehi, UT
About Nature's Sunshine: Nature's Sunshine is a leading health and wellness company that manufactures and distributes high-quality natural supplements worldwide. Our rich history and commitment to innovation empower individuals to achieve optimal health and well-being.
The Opportunity:
As the Director of Global Customer Support, you will be a pivotal leader in driving our customer-centric strategy and ensuring exceptional experiences for our valued customers worldwide. You will lead and develop a high-performing global customer support organization, leverage technology, and foster a culture of continuous improvement.
Key Responsibilities:
* Strategic Leadership: Develop and execute a global customer support strategy aligned with Nature's Sunshine's overall business objectives, enhancing customer satisfaction, loyalty, and retention.
* Team Leadership: Lead, mentor, and inspire a diverse team of customer support professionals across multiple locations, fostering a collaborative and results-oriented environment.
* Operational Excellence: Oversee the efficient and effective operation of global customer support call centers, ensuring consistent service levels, accurate information, and timely resolution of customer inquiries and issues.
* Digital Transformation: Champion digital transformation initiatives to optimize customer support processes, enhance self-service capabilities, and leverage technology to improve key performance indicators (KPIs).
* Customer Advocacy: Act as a passionate advocate for the customer, ensuring their voice is heard and their needs are met throughout the organization.
* Cross-Functional Collaboration: Collaborate closely with sales, marketing, product, and other departments to develop integrated strategies and programs that enhance the overall customer experience.
* Performance Management: Monitor and analyze key performance indicators (KPIs) related to customer satisfaction, resolution rates, cost per contact, and other relevant metrics. Identify areas for improvement and implement data-driven solutions.
* Process Improvement: Continuously evaluate and improve customer support processes, policies, and procedures to enhance efficiency, effectiveness, and customer satisfaction.
* Risk Management: Work closely with the compliance and legal departments to address complaints, policy enforcement, and termination issues.
Qualifications:
* Bachelor's degree in business, marketing, or a related field (or equivalent experience).
* 8-10+ years of progressive experience in customer support leadership roles, focusing on global operations.
* Proven track record of building and leading high-performing customer support teams in a fast-paced, high-volume environment.
* Strong understanding of contact center technologies, CRM systems (e.g., Nice in Contact), and workforce management tools.
* Experience leading digital transformation initiatives and leveraging technology to improve customer support operations.
* Excellent communication, interpersonal, and problem-solving skills.
* Ability to think strategically, analyze data, and make data-driven decisions.
* Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams.
* A passion for customerservice and a commitment to delivering exceptional customer experiences.
* Comfortable challenging the status quo and driving innovation in customer support practices.
* Demonstrated experience building organizational relationships, fostering open communication, and cross-functional collaboration.
* Proven aptitude in living the 'Customer Experience' and collaborating with customerservice colleagues globally to meet customer expectations through organizational objectives.
#ZR
Nature's Sunshine is dedicated to being a Force of Nature that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations.
We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society.
$124k-178k yearly est. 26d ago
Customer Engagment Manager
Rocketlane
Customer service supervisor job in Lehi, UT
Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.
Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects-reducing chaos and boosting customer satisfaction across industries.
We're a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.
What will you do
Own and manage customer relationships from the point of sale through successful implementation.
Ensure the right team (Implementation Manager (IM), POC for migrations, etc.) is available for an implementation based on scope/region.
Lead internal handover meetings from sales and flag risks, if any.
Lead pre-kick off, kick off calls and weekly cadences with the customer in collaboration with IM.
Drive alignment on scope/requirements and business goals/objectives.
Prepare and present a project plan based on inputs from all stakeholders.
Review solution / account set up and ensure it meets customer's business objectives.
Ensure best practices are shared with customers.
Hold customers accountable for their deliverables.
Proactively identify and communicate risks along with mitigation plans.
Organize SteerCo meetings.
Be the first point of escalation for the customer.
Ensure delivery of signed off scope within agreed timelines.
Drive adoption and change management processes.
Collaborate with cross functional teams (support, partners, CS, product, engineering, etc) as required.
Drive compliance to Implementation methodology/ process for projects executed.
Track, report and analyse metrics.
Share trends and learnings internally to drive process improvements and efficiencies.
You should apply
Strong Project, risk and stakeholder management skills.
Excellent written and verbal communication skills.
Strong collaboration skills.
Ability to listen and empathise with customers.
Strong organisational and analytical skills along with attention to detail.
10+ years experience in customer-facing roles.
Why join us?
At Rocketlane, we're all about building a great product and a great place to work. Here's why you'll actually look forward to Mondays:
Impact and ownership: You won't just be another cog in the machine; here, you're more like a turbocharged engine part. Bring your ideas, make them happen.
Work with the best: We're a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes.
Celebrate wins: Whether we're hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big.
Learn and grow: We're all about learning-and we're not just talking about the latest SaaS trends. You'll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it).
Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That's why we offer flexibility around hours-so you can bring your best energy, whether you're an early bird or a night owl. Pajamas optional (at least outside the office).
Best-in-Class Benefits:
Comprehensive medical, dental, and vision coverage for full-time employees and their dependents.
Industry-first HSA benefits.
Flexible Time Off
Generous 401(k) match to support your financial future.
$65k-103k yearly est. 60d+ ago
Customer Retention Specialist
AAPC
Customer service supervisor job in Salt Lake City, UT
This is a Hybrid role based in UT Are you a proactive, customer-focused professional who thrives in a goal-driven environment? As a Member Retention Specialist, you will play a critical role in helping retain members, reduce churn, and strengthen long-term relationships. This role partners closely with the Retention Manager to execute renewal outreach, deliver exceptional service, and identify opportunities to expand member value.
Responsibilities
Execute outbound and inbound renewal outreach across multiple channels (phone, email, text)
Deliver outstanding customerservice while resolving concerns that may impact retention
Identify and surface upsell and upgrade opportunities during renewal conversations
Generate qualified leads and warm handoffs to Sales teams
Maintain accurate activity, notes, and pipeline updates within CRM systems
Support retention campaigns, communication schedules, and outreach initiatives
Meet or exceed individual renewal, retention, and activity goals
Collaborate with the Retention Manager and cross-functional teams to improve member experience and outcomes
Actively participate in coaching, training, and performance feedback sessions
Qualifications
Self-motivated with the ability to manage daily outreach and follow-up independently
Associate's degree or equivalent professional experience
Energetic, optimistic, and resilient in a goal-oriented environment
Prior experience in outbound calling, renewals, retention, customer engagement or account resolution roles
Strong prioritization and time-management skills
Demonstrated ability to deliver excellent customerservice and build rapport
Comfortable using CRM and call systems (Salesforce, CallFire, in Contact, or similar tools)
Technically proficient with the ability to learn new systems quickly
Clear, professional phone and written communication skills
Open to feedback, coaching, and continuous improvement
What we offer:
Base pay + incentive potential
Fun and diverse team environment
Hybrid in-office/WFH schedule
Comprehensive benefits package including medical, dental and vision insurance
Health Savings Account
Generous PTO and Holiday Pay
401(k) retirement plan and company match
Who we are:
AAPC (************* is the nation's largest and fastest-growing training, certification, and solutions association in healthcare, supporting more than 200,000 members.
AAPC Values:
DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.
HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.
TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.
SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.
INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.
AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
$32k-41k yearly est. Auto-Apply 6d ago
Seasonal Call Center Supervisor
Education Works 3.8
Customer service supervisor job in Salt Lake City, UT
Seasonal | Expected through April 30, 2026 Are you a people-first leader who enjoys coaching, problem-solving, and helping others succeed? As an Intuit Product Expert Supervisor, you'll lead and develop a high-performing team of student customerservice agents while partnering closely with Intuit to deliver exceptional customer experiences.
This is a hands-on leadership role where you'll make a real impact-supporting agent growth, resolving complex customer concerns, and fostering an inclusive, motivating team culture.Roles and Responsibilities
Lead & Coach:
Lead and support a team of 20-25 student call center agents
Conduct regular 1:1 coaching sessions focused on performance, development, and engagement
Provide real-time guidance and feedback to help agents meet quality, productivity, and attendance goals
Identify skill gaps and partner with training and leadership teams to strengthen performance
Operational Excellence:
Monitor schedule adherence, attendance, and timecards; make corrections and approve payroll as needed
Partner with Workforce Management and Operations to ensure proper staffing and coverage
Ensure required training and continuous learning modules are completed on time
Uphold Intuit and EAW policies, standards, and compliance expectations
Customer & Client Support:
Handle escalated customer concerns with professionalism and care
Serve as a key liaison between agents, leadership, and clients to ensure alignment
Participate in weekly and monthly business reviews, sharing insights on team performance and trends
Escalate systemic issues and recommend process improvements when appropriate
Culture & Engagement:
Foster an inclusive, supportive team environment that balances accountability with recognition
Model professionalism, integrity, and a growth mindset
Support agent success through motivation, recognition, and clear expectations
What We're Looking For
Required Qualifications:
Associate or Bachelor's degree
3+ years of experience in a call center or customerservice environment
Experience coaching, leading, or supervising others
Proven ability to handle customer escalations effectively
Strong communication, organization, and time-management skills
Comfort working in a fast-paced, metrics-driven environment
Proficiency with Microsoft Office and basic reporting tools
High level of professionalism and discretion with confidential information
Preferred Traits:
A passion for coaching and developing others
Strong problem-solving and analytical skills
Ability to multitask and adapt in a dynamic environment
Openness to feedback and continuous improvement
Why Join Us?
Develop your leadership skills in a real-world supervisory role
Gain experience working with a well-known client (Intuit)
Make a meaningful impact on student employee success
Be part of a supportive, collaborative team culture
Build experience that strengthens your future career opportunities
About UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility.
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT:
Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
$29k-36k yearly est. Auto-Apply 53d ago
Customer Engagement Manager
Dodge Construction Network
Customer service supervisor job in Salt Lake City, UT
Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.
This is a full-time position and reports directly to the Manager, Customer Success.
**_Preferred Location_**
This is a remote, home-office role and candidates can be located anywhere in the continental United States.
**_Travel Requirements_**
Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.
**_Essential Functions_**
+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction
+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools
+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches
+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios
+ Follow SOPs for all account interactions within standard CRM systems and other tools
**_Key Metrics for Success_**
+ **First-Year Retention Rate:** Percentage of clients retained through their first renewal date
+ **Renewal Rate:** Percentage of clients renewing beyond their first year
+ **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year
**_Education Requirement_**
Bachelor's degree and/or combination of equivalent work experience preferred.
**_Required Experience, Knowledge and Skills_**
+ 2+ years of experience in sales, account management, or customer support for SaaS-based software
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)
+ Ability to quickly learn and apply SaaS products
+ Basic knowledge of the construction industry, or the ability to learn it quickly
+ Strong personal integrity and accountability for outcomes
+ Excellent written and verbal communication skills
+ Strong relationship-building and customer-focused approach
+ Ability to coach customers on best practices and identify pain points and solutions
+ Empathetic mindset with a focus on supporting small business growth and customer success
**_Preferred Experience, Knowledge, and Skills_**
+ Experience working in a SaaS environment
+ Experience with CRM or order management systems
+ Bilingual (English/Spanish) preferred
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $50,000-$60,000 + monthly variable_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-23
$50k-60k yearly 6d ago
Retail Deposits Servicing Call Center Specialist
Us Tech Solutions 4.4
Customer service supervisor job in Salt Lake City, UT
**Call Center Specialist - Retail Deposits Servicing** **Salt Lake City, UT** **6 months Contract** **Role:** + Responsible for providing quality customerservice and accurate information about depositor accounts, programs, policies and processes. + Answer inquiries from customer, potential customers, financial and institutions, business partners, internal customers and others.
+ Process telephone requests for account information and application processing and communicate results to the customer.
+ Maintain knowledge of comparable and competitor products.
+ Respond to email and written inquiries.
+ Responsible for the maintenance of existing accounts.
+ Must research, analyze, verify, reconcile and perform appropriate account actions in a timely manner in accordance with established servicing guidelines.
+ Individuals in these positions may be focused on one or more of these activities: Financial Adjustments, Status Adjustments, Account Maintenance and Customer Communications.
**Responsibilities:**
+ CustomerService
+ Answers incoming calls
+ Reports Conditions affecting customer satisfaction
+ Performs timely and accurate follow up on account inquiries
+ Provides accurate information on deposit products offered
+ Demonstrates strong problem resolution skills
+ Solid organization and communication skills with a strong attention to detail
+ Escalates reports of exceptional service and complaints
+ Training and Development
+ Completes core corporate training and develop solid knowledge of systems
+ Self-motivation to consistently improve knowledge to advance service capabilities
+ Maintains knowledge of all Retail Servicing policies and procedures
+ Keeps all training documentation organized and remain aware of new information
+ Operates within compliance policies and procedures
+ Processing
+ Account analysis
+ Performs manual research of accounts
+ Records comments clearly
+ Processes and updates deposit applications on system
+ Makes outgoing calls to provide information and clarify questions
+ Ensures updates to the database are complete and accurate
+ Proficient in all systems necessary to provide effective customerservice
+ Other Job Functions
+ Other duties as assigned
+ Assist in other business areas as needed
+ Accurately track all work completed
+ Individual/Time Management
+ Meet or exceed department standards for productivity and quality
+ Demonstrate flexibility and team-oriented attitude to support the business (overtime, travel, etc.)
+ Identify system issues and process improvements
**Experience Required**
+ Some banking experience or a customerservice background
+ Excellent knowledge of multiple business area processes and procedures
+ Excellent knowledge of applicable department systems
+ Demonstrated ability to manage multiple priorities in a time-sensitive environment
+ Ability to maintain composure and professionalism while troubleshooting and resolving complex customer issues.
+ Familiarity with Microsoft applications with emphasis on Word/Excel
+ Excellent oral/written communication skills
+ Excellent data entry skills
+ Proven ability to consistently meet individual/team/department goals
+ Has developed specialized skills or is multi-skilled through job-related training
+ Takes a broad perspective to problems and identifies new, less obvious solutions
+ Completes work with a limited degree of supervision
+ Proven ability to meet strict attendance guidelines
**Education:**
High School Diploma or Equivalent
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (*********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$28k-33k yearly est. 8d ago
Supervisor, Support Services
University of Utah Health
Customer service supervisor job in Salt Lake City, UT
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position supervises the daily activities of the assigned department by coordinating in-service and ongoing education, monitoring quality control, and safety processes, hiring and training new staff, evaluating performance, and scheduling work shifts. Reporting staff operates in support of the environment of the facility. Staff has minimal or no interaction with the patient/family during their visit and has no involvement in the coordination of medical treatment. Staff is tasked with materials management and/or maintenance of the overall conditions of the assigned facility. This position is not responsible for providing clinical patient care.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Hurry and apply today! Submit your application with an updated resume online at employment.utah.edu
You must upload the most recent updated resume, including all your work history and experience, to be considered.
Please provide five professional references with an email and phone number on your submitted resume or as requested through the skill survey assessment.
University of Utah Health offers fantastic career opportunities, pay, and healthcare benefits from day one! We also offer a 401 K retirement plan and a work environment that values dedication, learning, and a work-life balance. Join our team! uofuhealth.org/jobfairs.
Please check your email for any updates on this job!
Responsibilities
Supervises the daily operations of the department including the interviewing and hiring of staff, training, creation of work schedules, and work assignment distribution.
Enforces the department's written standards of practice, policies and procedures, and initiates corrective action as necessary.
Evaluates job performance to ensure department job standards are being maintained.
Resolves problems, provides support, and expedites service to hospital departments.
Monitors safety and quality assurance functions by inspecting processes for completeness and accuracy.
Maintains department records and prepares monthly reports.
Monitors, orders and maintains stock of department supplies and equipment.
Participates in hospital committees and meetings, as assigned.
May assist in budget preparation.
Performs additional duties of the department, as assigned.
Knowledge / Skills / Abilities
Ability to work flexible hours, including weekends and holidays.
Ability to quickly learn new procedures and processes.
Ability to prioritize and multi-task in a fast paced environment.
Ability to develop relationships with patients, guests, and co-workers.
Demonstrated knowledge of HIPAA regulations and ability to ensure patient information is guarded and respected.
Demonstrated organization, human relations, and effective communication skills.
Qualifications QualificationsRequired
Associate's degree in a related field, or the equivalency.
One (1) year of experience in a related area.
Depending upon department of hire, a valid, State of Utah Driver's License may be required.
Depending upon department of hire, a valid CDL license with HAZMAT endorsement may be required.
Qualifications (Preferred) Preferred
One (1) year of experience in a supervisory capacity.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects involving patient care or medical equipment. This position may stand for sustained periods of time and/or walk for long distances moving from one work site to another.
We are University of Utah Health. healthcare.utah.edu
Physical Requirements Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
$45k-72k yearly est. Auto-Apply 30d ago
Call Center Supervisor
Serenity Mental Health Centers 3.7
Customer service supervisor job in Lehi, UT
Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.
If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? We've Got You.
We're not hiring for medical know-how - we're hiring leaders. If you can motivate a team, hit goals, and keep things running smoothly, you'll thrive here. Bring your leadership skills and personal drive to achieve key metrics and help others do the same, and we'll teach you the rest.
The Role: Call Center Supervisor | Lehi, UT
You'll guide a team that's all about creating a smooth, supportive experience for every caller. From training and coaching to handling escalations with care, you'll set the tone and keep the flow calm, professional, and productive.
What You'll Be Doing:
Lead a team that brings calm, concierge-level care
Coach with heart-accountability, feedback, support, growth
Handle tough calls with grace and a focus on solutions
Use data and performance metrics to level up service
Keep standards high and the patient experience world-class
What You Need:
Minimum 1 year experience as a customerservicesupervisor
Background in call center environment is ideal
Passion for helping patients and developing teammates
Attention to detail and proven track record of achieving performance metrics
Clear, confident communication
Calm under pressure, quick with smart decisions
Adaptable and driven by results
Why You'll Love It:
Build your skills in an environment driven by excellence
Competitive pay based on experience
Fast-growing company = big opportunities for career progression
Luxe-level benefits: We cover 90% of medical, dental & vision
401(k) - because your future deserves self-care too
10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Bring your crew: referral bonuses when you refer great people
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
$30k-37k yearly est. Auto-Apply 60d+ ago
HVAC Service Supervisor
Expert Services
Customer service supervisor job in Orem, UT
Expert Services - Plumbing, Heating, Air & Electrical is currently seeking a full-time ServiceSupervisor to join our team in Orem, UT. This full-time role offers a competitive salary range of $85,000 to $150,000/year with flexible compensation packages, including commission and bonus opportunities. We also offer great benefits, such as:
401(k) plan with a match
Medical and dental options
VASA gym membership
Paid company holidays
Paid vacations
Weekly company meals
Engaging company events
If you're ready for a stable position with a reputable company, we encourage you to apply.
ABOUT OUR COMPANY
Since 1973, Expert Services - Plumbing, Heating, Air & Electrical has offered services to residential and commercial property owners to give them an idea about their next remodeling, upgrading, and expansion project. We aren't simply your average plumbing company. We are your trusted home services company. Our services cover areas including most of Salt Lake County and Utah County, including Lehi, Provo, and Sandy. We have a reputation for top-quality professional plumbing, electrical, and HVAC services at affordable prices.
We believe our exceptional staff is what sets us apart. Every project requires dedicated employees, and ours work hard to provide industry-leading home services. This is why we provide excellent wages, weekly pay, amazing benefits, and a supportive company culture.
YOUR SCHEDULE
The HVAC ServiceSupervisor works a full-time schedule, Monday through Friday, from 8am to 5pm. Each day, you'll be dispatched directly from home to job sites, eliminating the need to check in at an office before beginning your day.
YOUR DAY
As the HVAC ServiceSupervisor, your day will begin by reviewing schedules and planning for team operations. You'll work closely with HVAC service and installation technicians, providing training and guidance to ensure all work meets our quality standards. You'll conduct quality control inspections on-site and support clients by assessing their HVAC needs and offering suitable system options. With a focus on process improvement, you'll establish procedures to enhance department efficiency and support growth. Your role will blend hands-on supervision with strategic oversight, ensuring a seamless operation that benefits both clients and team members.
REQUIREMENTS
5+ years of experience with EPA and RMGA or NATE certification
Strong communication skills
Residential service experience
Writing skills and sales experience are preferred but not required.
ARE YOU READY FOR THIS EXCITING OPPORTUNITY?
If you're interested in joining Expert Services as our HVAC ServiceSupervisor, we invite you to complete our quick, 3-minute mobile-friendly application today. Take the next step in a rewarding career with us!
Must have the ability to pass a background check and drug screening test.
$34k-53k yearly est. 60d+ ago
Service Supervisor - Orem
Ico Multifamily Property Management
Customer service supervisor job in Orem, UT
ICO aspires to be recognized by trade partners as the premier investment and real estate firm in Utah
and to build a great firm by attracting, developing, exciting and retaining superior talent who emulate
the ICO Values. We are P³ ‐The Most Positive People on the Planet!
Have you ever wanted to run a Command Post or send out troops to save the day? As our ServiceSupervisor you'll be managing an intricate compound of beautiful, contemporary apartment buildings and
several of our amazing technicians. The Goal? To make sure the perfectly manicured lawns, gardens and
operating facilities surround our stunning resident homes look their best, and keep their hi‐tech appliances running
smooth. It's a big job. Are you the one to take it on?
General Summary of Associate Responsibility:
To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager.
Knowledge / Skills / Ability:
Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting.
Must be available for emergency calls nights and weekends as needed.
Preferred Education and Experience:
A high school diploma or equivalent and professional knowledge of business discipline are required.
HVAC/R certification preferred.
Ability to follow detailed oral/written instructions.
Deliver SUPERIOR customerservice.
Ability to track and inventory material and parts
Residential Standards
To provide assistance by performing general maintenance duties, to include:
Handle “on call" duties whenever needed.
Responsible for unsupervised, timely completion of occupied apartment service requests in accordance with predefined company and property standards.
Responsible for all aspects of maintenance of the property, including resident satisfaction and contribution to property occupancy goals.
Participate in preventive maintenance programs as well as ongoing maintenance and repair of all mechanical systems of the property, to preserve and maintain the asset.
Keep the grounds and common areas clean at all times
Handle “on call" duties whenever needed.
Other duties as assigned.
Community Inspections and Quality Assurance Review
New construction walks as needed
Walk with landscapers monthly to ensure outstanding curb appeal
Quarterly trash shoot inspections, if applicable
Annual walk with construction/management
Prepare for HUD inspections
Financial Performance
Assist with bidding for new contracts
Ensure completion of annual capital expense projects
Maintain vendor/contractor relationships
Implement strategies for decreasing maintenance related costs
ICO Companies offers a competitive compensation package including monthly and quarterly bonuses,
401K, health, vision, dental and life insurance and discounted rent program.
$34k-53k yearly est. 60d+ ago
Service Supervisor - Orem
ICO Multifamily Property Management LLC
Customer service supervisor job in Orem, UT
Job Description
ICO aspires to be recognized by trade partners as the premier investment and real estate firm in Utah
and to build a great firm by attracting, developing, exciting and retaining superior talent who emulate
the ICO Values. We are P³ ‐The Most Positive People on the Planet!
Have you ever wanted to run a Command Post or send out troops to save the day? As our ServiceSupervisor you'll be managing an intricate compound of beautiful, contemporary apartment buildings and
several of our amazing technicians. The Goal? To make sure the perfectly manicured lawns, gardens and
operating facilities surround our stunning resident homes look their best, and keep their hi‐tech appliances running
smooth. It's a big job. Are you the one to take it on?
General Summary of Associate Responsibility:
To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager.
Knowledge / Skills / Ability:
Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting.
Must be available for emergency calls nights and weekends as needed.
Preferred Education and Experience:
A high school diploma or equivalent and professional knowledge of business discipline are required.
HVAC/R certification preferred.
Ability to follow detailed oral/written instructions.
Deliver SUPERIOR customerservice.
Ability to track and inventory material and parts
Residential Standards
To provide assistance by performing general maintenance duties, to include:
Handle “on call" duties whenever needed.
Responsible for unsupervised, timely completion of occupied apartment service requests in accordance with predefined company and property standards.
Responsible for all aspects of maintenance of the property, including resident satisfaction and contribution to property occupancy goals.
Participate in preventive maintenance programs as well as ongoing maintenance and repair of all mechanical systems of the property, to preserve and maintain the asset.
Keep the grounds and common areas clean at all times
Handle “on call" duties whenever needed.
Other duties as assigned.
Community Inspections and Quality Assurance Review
New construction walks as needed
Walk with landscapers monthly to ensure outstanding curb appeal
Quarterly trash shoot inspections, if applicable
Annual walk with construction/management
Prepare for HUD inspections
Financial Performance
Assist with bidding for new contracts
Ensure completion of annual capital expense projects
Maintain vendor/contractor relationships
Implement strategies for decreasing maintenance related costs
ICO Companies offers a competitive compensation package including monthly and quarterly bonuses,
401K, health, vision, dental and life insurance and discounted rent program.
$34k-53k yearly est. 24d ago
HVAC Service Supervisor
Expert Services-Plumbing, Heating, Air & Electrical
Customer service supervisor job in Orem, UT
Job Description
Expert Services - Plumbing, Heating, Air & Electrical is currently seeking a full-time ServiceSupervisor to join our team in Orem, UT. This full-time role offers a competitive salary range of $85,000 to $150,000/year with flexible compensation packages, including commission and bonus opportunities. We also offer great benefits, such as:
401(k) plan with a match
Medical and dental options
VASA gym membership
Paid company holidays
Paid vacations
Weekly company meals
Engaging company events
If you're ready for a stable position with a reputable company, we encourage you to apply.
ABOUT OUR COMPANY
Since 1973, Expert Services - Plumbing, Heating, Air & Electrical has offered services to residential and commercial property owners to give them an idea about their next remodeling, upgrading, and expansion project. We aren't simply your average plumbing company. We are your trusted home services company. Our services cover areas including most of Salt Lake County and Utah County, including Lehi, Provo, and Sandy. We have a reputation for top-quality professional plumbing, electrical, and HVAC services at affordable prices.
We believe our exceptional staff is what sets us apart. Every project requires dedicated employees, and ours work hard to provide industry-leading home services. This is why we provide excellent wages, weekly pay, amazing benefits, and a supportive company culture.
YOUR SCHEDULE
The HVAC ServiceSupervisor works a full-time schedule, Monday through Friday, from 8am to 5pm. Each day, you'll be dispatched directly from home to job sites, eliminating the need to check in at an office before beginning your day.
YOUR DAY
As the HVAC ServiceSupervisor, your day will begin by reviewing schedules and planning for team operations. You'll work closely with HVAC service and installation technicians, providing training and guidance to ensure all work meets our quality standards. You'll conduct quality control inspections on-site and support clients by assessing their HVAC needs and offering suitable system options. With a focus on process improvement, you'll establish procedures to enhance department efficiency and support growth. Your role will blend hands-on supervision with strategic oversight, ensuring a seamless operation that benefits both clients and team members.
REQUIREMENTS
5+ years of experience with EPA and RMGA or NATE certification
Strong communication skills
Residential service experience
Writing skills and sales experience are preferred but not required.
ARE YOU READY FOR THIS EXCITING OPPORTUNITY?
If you're interested in joining Expert Services as our HVAC ServiceSupervisor, we invite you to complete our quick, 3-minute mobile-friendly application today. Take the next step in a rewarding career with us!
Must have the ability to pass a background check and drug screening test.
$34k-53k yearly est. 4d ago
Service Supervisor 1
Wheeler MacHinery 4.1
Customer service supervisor job in Salt Lake City, UT
Wheeler Machinery Co. in Salt Lake City, Utah is seeking to hire a Service Operations Supervisor for Wheeler Power Systems Field Service Operations. This role oversees and supports field service employees and customers by supervising, scheduling, and organizing daily operations. Key responsibilities include building and managing a high-performance team, handling performance management, coordinating service schedules, invoicing customers, managing resources, and participating in Caterpillar Process Improvement initiatives. The position also involves strong customer communication, opening and closing work orders, issuing purchase orders, maintaining timecards, ensuring DOT compliance, and verifying completion of all required employee training. This is a non-bargaining unit position.
Required Qualifications:
Must have an excellent safety record. Safety will be this role's top priority with a commitment to use the TRACK Safety Program.
Good interpersonal skills interacting with customers in person, via phone, e-mail, etc.
Must work well in a team environment and be willing to assist others.
Positive, open-minded attitude, willing to think outside of the box and present new ideas to achieve the product support objectives.
Attention to detail with good time management and follow up skills.
Understands the importance of equipment availability to our customers.
Will work closely with product support management to develop solutions to any customer concerns in a timely manner.
Willingness to respond to after-hour emergency calls and customer needs.
Manage employee schedules to ensure all time commitments to customers are satisfied.
Must be able to interact well with direct reports, having the desire and ability to develop employees.
Understands problem ownership: When given a problem will take ownership of it and determine the best solution to the problem.
Knowledge and experience with the Microsoft suite of products (Word, Outlook, Excel).
Preferred Qualifications:
Experience with the Caterpillar Power Systems product line to include generators, ATS, switchgear, and UPS.
1-3 years' experience with operational leadership or management.
Experience in the Power Systems and Industrial Engine markets.
__________________________________________________________________________________________________________________________
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).
$33k-43k yearly est. 17d ago
Nutrition Services Supervisor
Intermountain Health 3.9
Customer service supervisor job in Murray, UT
Responsible for daily operations of at least one of the following areas within Culinary Services; retail, catering, or patient meals. This role provides direction related to creating an exceptional experience for patients and guests. This position will oversee operations of this service line under the direction of a manager, following system-level best practice standards, supporting quality initiatives, meeting regulatory compliance, supervising caregivers, and realizing consumer expectations. Responsible for hiring, coaching, and counseling of staff on performance issues. Usually spends at least 50% of the time performing administrative/supervisory duties.
At Intermountain, we are not your standard institutional hospital food. Our hospitals employ professional chefs, culinary leaders, cooks, and nutrition care associates. We treat our hospitals and catering events like hotels, with restaurant-quality cafes and a guest-centric culture of hospitality for our patients and caregivers.
With high-quality food as medicine, we bring new life into the world of hospital nutrition services and are making a difference in the lives of our patients every day.
**Work Schedule**
+ **Full Time, 40 hours per week**
+ **Availability Needed:** Friday-Tuesday, variable shifts assigned to support business needs between 6:00am-11:00pm
+ **Variable Shifts:** 5:30am-2:30pm, 12:30pm-9:00pm, 2:30pm-11:00pm
+ Benefits Eligible: Yes; Medical, Dental, Vision, Education Assistance. Click here for more details (*****************************************************************************************
**Essential Functions**
+ Leads team and daily operations of assigned areas and ensures tasks are completed.
+ Manages all human resources functions including hiring, training, mentoring, evaluating, conflict resolution, constructive discipline, and termination.
+ Manages employees to ensure that food safety standards and regulatory guidelines are met.
+ Assists in scheduling to ensure appropriate level of staffing and coverage for vacation and call-ins within budget. Manages overtime and premium pay with budget.
+ Resolves issues such as service recovery, coaching/redirecting caregivers, and rearranging staffing.
+ May lead patient areas and has competency in modified diets and patient meal standard works
+ Implements established best practices to deliver exceptional care and service at the appropriate cost.
+ Assists in keeping storage areas clean and organized to ensure all Joint Commission and Health Department guidelines are followed.
**Skills**
+ Food Service
+ People Management
+ Hospitality
+ Computer Literacy
+ Interpersonal Communication
+ Food Safety and Sanitation
+ Problem Solving
**Qualifications**
+ **Food Handler Permit or ServSafe certification is required by first day of work**
+ **ServSafe certification obtained within 90 days of hire date if not current.**
+ **Two or more year of experience in fast food management, including problem solving, interviewing, training and coaching team members**
+ Demonstrated ability to work in a commercial kitchen.
+ Demonstrated ability to lead a diverse team
+ Follows recipes and/or instructions in the preparation of food items and appropriately utilizes commercial cooking equipment
+ Demonstrated highly effective verbal, written, interpersonal, and communication skills.
+ Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems.
+ Preferred: Certified Dietary Manager Certification
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Remain standing for long periods of time to perform work.
+ Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.
**Location:**
Intermountain Health Intermountain Medical Center
**Work City:**
Murray
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$21.70 - $31.90
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$35k-44k yearly est. 10d ago
Customer Service Representative
Russell Tobin 4.1
Customer service supervisor job in Lehi, UT
Job Title: CustomerService Representative
Pay Rate: $19.35/hour
Job Type: Part-Time: Contract to Hire
This role includes 1.5 weeks of training to prepare you for success.
You will respond to high-volume, Tier 1 inquiries, guiding members through their new health benefits, answering account questions, and helping them navigate their benefits with ease.
What you'll do:
Get an introduction into health insurance, benefits and network plans to support tier 1 member questions and support
Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
Support and cultivate office culture that aligns with Client values and incorporates the outstanding aspects of the team
Reporting into a Team Lead, this will be an essential role at Client
Your skills include:
Have outstanding interpersonal communication skills, both written and verbal, and will use this to navigate sophisticated and moving member inquiries
You have the ability to adapt well in a fast-paced high volume environment to deliver personalized and eloquent member service
Ability to learn new software programs and adapt quickly to new processes
You are technologically savvy
Maintain composure and compassion when balancing a high volume of tasks
Nice to have:
1+ years of experience in a fast paced work environment
1+ years experience in customer-facing role
Bilingual (English/Spanish) is a plus
Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Customer service supervisor job in Salt Lake City, UT
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
Role Summary
The Client Account Service Associate (CASA) plays a pivotal role in delivering a consistent and exceptional client experience across defined wealth segments. This role supports multiple Wealth Advisors by executing service activities with precision, leveraging data and technology, and contributing to a team-based service model. The CASA is instrumental in operational excellence, client satisfaction, and continuous improvement across the client lifecycle. This role will be located at our downtown Salt Lake City, UT location.
General Responsibilities
Deliver client service aligned to defined segmentation models.
Utilize Salesforce Financial Services Cloud and integrated workflows to manage service requests and track client interactions.
Participate in continuous training and development programs based on a tiered skills matrix.
Contribute to a culture of recognition, feedback, and shared accountability.
Support the implementation of best practices and standardized processes through a centralized resource center.
Assists wealth management advisors and planners in managing and building client relationships.
Responsible for assisting with the administration of wealth management client accounts across multiple platforms through facilitating new account onboarding, monitoring and processing cash flows, account maintenance, and account closing.
Assists clients, advisors and planners with tactical questions and resolving client account issues.
Performs various functions associated with account governance, compliance, and regulatory requests.
Other duties as assigned.
Qualifications
Requires High School diploma or equivalent and some years of account servicing, sales, customerservice in the financial services industry or other directly related experience. A combination of experience and education may meet job requirements. College degree preferred.
Series 7 & 66, (63/65) preferred, life and health within the first 180 days of employment also preferred.
Basic knowledge of financial services industry and products.
Must have good customerservice skills and demonstrate client empathy.
Solid oral and written communication skills to create relationships with clients.
Must be detail oriented and be able to work well under pressure and meet deadlines.
Ability to resolve client account issues.
Proficient in office software applications.
Strong aptitude for learning and applying new technologies (e.g., Salesforce FSC, data analytics tools, Copilot, etc).
Demonstrated ability to work within a team-based service model and contribute to a culture of achievement, commitment, excellence, and synergy.
Commitment to continuous learning and professional development through structured training tiers.
Experience in a client-facing financial services role preferred; knowledge of wealth management operations is a plus.
Values & Culture
At Zions Wealth Management, we are guided by our mission to build trust and bridge the gap between possibility and reality for our clients. We value achievement, commitment, excellence, and synergy. Our team culture emphasizes autonomy, emotional investment, and a shared sense of purpose. We believe in recognizing contributions, fostering open communication, and supporting each team member's career journey.
Benefits
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking products
$32k-49k yearly est. 2d ago
Supervisor Respiratory Care Services
Intermountain Health 3.9
Customer service supervisor job in Salt Lake City, UT
The Supervisor Respiratory Care Services is responsible for leading team members in the day-to-day operations, clinical practice in Respiratory Care Services, coordinating, along with evaluating projects and assignments. This accountability can include staffing, education, orientation, evaluation, counseling of employees, providing clinical expertise, consultation, and research. This position is accountable to insure timely, efficient, quality patient respiratory care to the customers, accepts and facilitates change.
**Posting Specifics**
+ **Benefits Eligible** : Yes (Health, Vision, & Dental Insurance, 401(K), education assistance, + many more)
+ **Shift Details:** Full-time, 40 hours/week Day Shift, some weekends and holidays as needed
+ **Additional Details:** Position is for a Trach/ Vent Coordinator. **Bachelor's degree needed. This position needs at least 3 years of experience working with pediatrics in a critical care setting**
+ **Department:** Respiratory Therapy, Primary Children's Hospital SLC
**Essential Functions**
+ Performs respiratory care procedures in response to patients' needs and physician orders within the Scope of Practice of the Respiratory Care Department.
+ Evaluates, monitors, and maintains patients care within established guidelines in the form of policies, procedures and protocols.
+ Seeks for and evaluates information acquired from other members of the interdisciplinary team, patient, family, physician, nursing, support staff, current research and others.
+ Uses assessment information and critical thinking skills while assessing the respiratory status of assigned patients through physical exam, review of history/physical and response to ordered therapies.
+ Collaboratively plans and prepares patients for further support needs once the current episode of care outcomes are met (i.e., teaching, referrals, and follow-up).
+ Independently performs the majority of procedures, assessments and interventions performed at the facility including advanced settings (as applicable). Participates within clinical program initiatives and processes and monitors outcomes. Supports standardization and implementation of department protocols, policies, and procedures for patient care delivery.
+ Evaluates patient response to interventions through review of achievement of goals, clinical outcomes, patient and family satisfaction.
+ Serves as a department and/or specialty care area representative on committees or task forces relating to area of expertise.
+ Develops and implements patient education plans when needed in relation to respiratory disease and equipment related to admission and discharge. Communicates operational theory to other health professionals and recommends the most appropriate technology to maximize patient comfort and safety.
+ Maintains timely, accurate records and documentation to satisfy department, hospital and legal requirements.
**Minimum Qualifications**
+ Current state license to practice as a Registered Respiratory Therapist.
+ Valid/active NBRC credential.
+ Basic Life Support (BLS) for healthcare providers.
+ Specific certifications - PALS, ACLS, NRP.
+ 3 years of respiratory experience.
**Preferred Qualifications**
+ Bachelor's Degree from an accredited institution (degree will be verified).
+ Supervisory, education, or leadership experience.
+ Ongoing need for employees to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
+ Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
+ Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
+ May be expected to stand in a stationary position for an extended period of time.
**Location:**
Intermountain Health Primary Childrens Hospital
**Work City:**
Salt Lake City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$38.77 - $59.82
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
How much does a customer service supervisor earn in South Jordan, UT?
The average customer service supervisor in South Jordan, UT earns between $24,000 and $42,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in South Jordan, UT
$32,000
What are the biggest employers of Customer Service Supervisors in South Jordan, UT?
The biggest employers of Customer Service Supervisors in South Jordan, UT are: