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  • Bilingual Customer Service Specialist (Spanish)

    Sherwin-Williams 4.5company rating

    Customer service supervisor job in Springdale, AR

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment
    $26k-32k yearly est. Auto-Apply 22h ago
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  • Automotive Customer Relations Manager

    McLarty Daniel Chrysler Dodge Jeep Ram Bentonville

    Customer service supervisor job in Bentonville, AR

    McLarty Daniel Chrysler Dodge Jeep RAM of Bentonville is looking to for the perfect person to be our Customer Relations Manager! Are you our person? We're looking for a friendly face to help keep our customers happy and up-to-date in our service and repair center. This person will work hand-in-hand with our Sales Relations Manager, our Sales Managers, our Service Manager, and all of our customer advisors to ensure our customer satisfaction will remain high. This person will be empowered to be a customer advocate, helping us constructively improve processes and workflows. On the day to day, this role will assist in reaching out to customers, following up on any trailing communications via our texting software, answer incoming calls, and proactively call recent service customers to quality check their experience. This is a 40 hour a week position with a 5 day workweek. We offer excellent benefit, and competitive pay based on experience! Position: Customer Relations Manager / Safety Sensitive About Us Come join a winning team at McLarty Daniel Chrysler Dodge Jeep RAM. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people. Benefits Medical Plan Dental Plan Vision Plan 401(K) w/ employer match Promote from within Paid Time Off Opportunities for advancement Partners in our community Responsibilities Keep customers informed on their vehicles status in the shop. Communicate with service customers visiting the dealership to ensure all needs are met. Assist Service Advisors in providing updates to customers through communication software, telecommunications, and by working with Service Management, Part Department, and Service Technicians to ensure Advisors are able to update customers in a timely fashion. May be asked to Drive vehicles to and from service lane, service stalls, and parking lot as needed. Work Service Daily Logs to ensure customer satisfaction in services completed. May be asked to Retrieve and deliver vehicles from property locations. Perform other duties as assigned. Additional duties for all aspects of customer relations Have concierge approach to customers in the service drive and waiting areas. Qualifications Able to work flexible schedules and some weekends Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve High school diploma or equivalent Professional attitude and the ability to deliver best-in-class customer service Reliable transportation to and from work every single day Valid driver's license and clean driving record The individual must maintain an acceptable driving record according to our insurance standards at all times. No employee or applicant should be under the influence of any substance including medical marijuana on-site or during work hours. Further, employees under the influence of are prohibited from undertaking any task that would constitute negligence or professional malpractice, and are prohibited from operating any type of powered vehicle or powered equipment - handheld or otherwise. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $49k-80k yearly est. Auto-Apply 60d+ ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Customer service supervisor job in Bentonville, AR

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: * Amazing employee flight privileges within the American Airlines global network * Training and development programs to take your career to the next level * Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities * Leads and coordinates the activities of workers in one or more occupations. Interprets company policies to workers and enforces safety regulations * Analyzes and resolves work problems, or assists workers in solving work problems * Initiates or suggests plans to motivate workers to achieve work goals * Recommends or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures * May train new workers, maintains time and attendance records as well as personnel files and performance records * The Supervisor confers with other Supervisors and/or Managers to coordinate activities of individual departments * The Supervisor may confer with workers' representatives to resolve grievances * When supervising workers engaged chiefly in one occupation or craft, is required to be adept in the activities of the workers supervised * When supervising workers engaged in several occupations, is required to possess general knowledge of the activities involved * Required to operate Company equipment and/or drive Company vehicles Qualifications Who are we looking for? Requirements * Must be able to work in a team environment and the ability to prioritize work and projects in order to meet competing deadlines from members of the team * The ability to show initiative and critical thinking skills are necessary * Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated * Minimum age of 18 * High school diploma or GED equivalent; college degree preferred * Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. * Must be able to select, train, guide, and motivate employees handle multiple projects concurrently and have a working knowledge of PC's and software applications * Demonstrated ability to communicate verbally and in writing * Possess the legal right to work in the United States * Must be able to read, write, fluently speak, and understand the English language * Previous supervisory experience preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
    $23k-29k yearly est. Auto-Apply 60d+ ago
  • Analyst, Customer Collaboration

    Danone Sa

    Customer service supervisor job in Rogers, AR

    Preferred Candidate Qualifications: * Knowledge and experience with Walmart Replenishment & Supply Chain or ability to quickly learn. Technical knowledge is critical including data analytics & analysis, continuous improvement, problem solving, root-causing & systemic-improvement mindset. * Knowledge of retail supply chain operations, preferably with experience supporting Walmart or similar large retailers. * Familiarity with Walmart systems is highly desirable. * Advanced proficiency in Excel; experience with PowerBI or similar visualization tools preferred. * Strong analytical and problem-solving skills with a focus on data-driven decision-making. * Ability to quickly learn and adapt to internal systems and Walmart-specific tools. * Self-motivated, results-oriented, and detail-focused with a proactive approach. * Proficiency in Microsoft Office Suite; experience with ERP systems (e.g., SAP, Oracle) is a plus. Knowledge, Skills, and Abilities: * In-depth understanding of retail supply chain operations, including replenishment, inventory management, and vendor collaboration. * Familiarity with Walmart and vendor supply chain tools - or ability to quickly learn. * Mindset to find problems & solutions and define a future that is currently unknown - rather than waiting for direction & task-assignments * Ability to engage effectively with all levels of the organization and Walmart stakeholders in a fast-paced environment. * Disciplined, logical approach to problem-solving with strong attention to detail and accuracy. * High initiative and ownership in delivering high-quality, actionable insights. * Ability to resolve issues with urgency, including providing after-hours support when necessary. * Excellent written and verbal communication skills, with the ability to translate complex data into clear recommendations for diverse audiences. * Capability to develop structured business recommendations, outlining advantages, disadvantages, and implementation plans. * Strong collaboration skills to work independently or as part of a team, driving solutions that align with Walmart's operational and strategic goals
    $26k-46k yearly est. 60d+ ago
  • Customer Experience Managers

    Jobs for Humanity

    Customer service supervisor job in Bentonville, AR

    Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Synchrony to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Synchrony Job Description:Role Summary/Purpose: The VP, Senior CX Designer is a key role in Synchrony's way of working, responsible for driving end-to-end consumer experience transformation across products and services. They will work as part of a strategic and innovative team, with a mandate to accelerate deeper consumer engagement with the Synchrony brand leveraging new programs and capabilities.The VP, Sr. CX Designer will collaborate on a wide-range of projects bringing their deep expertise in human-centered and service design thinking methods and practices to investigate and solution CX improvement opportunities.They will work closely with other members of the CX strategy team and cross-functional departments to create holistic, omni-channel experiences destined for execution and launch. This role requires hands-on design strategy formulation and concept design experience.Our Way of WorkingWe're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.Essential Responsibilities: Leverages customer experience and service design knowledge and expertise in collaboration with stakeholders to explore, prioritize, plan, and develop end-to-end human-centered design solutions Assess existing internal and external research insights and competitive intelligence Conducts root cause analysis to identify themes, trends, clusters Synthesizes data from multiple sources - research findings, analytics, customer feedback (Speech, VOC, Complaints, Journey Measurement, etc.), ideation, strategic directives - and turns this into a clear direction Independently or while guiding junior team members, plans, designs and conducts quantitative and qualitative research studies Visualizes complex systems (service blueprints, journey or eco-system maps, etc.) across multiple touchpoints and channels to identify and address pain points, gaps, and opportunities in the consumer experience Proven ability to collaborate, build consensus, mentor and coach other team members while simultaneously acting as a contributing member of a cross-functional team Monitors customer experience trends and best practices across industries to maintain an objective outside-in perspective andimplement appropriate practices at SynchronyParticipates in the identification and execution of internal cultural transformation activities that deepen CX acumen across the company Develops and maintains in-depth knowledge around consumer experiences in our ecosystem of channels and forms key relationships with associated stakeholders and leaders Communicates data-driven insights, opportunities and recommendations in a clear and compelling manner to gain stakeholder buy-in. Ability to make ideas understandable, make the future more concrete and the present more impactful Articulates and visualizes the value of innovative, inspired, and simple but effective design concepts to demonstrate how they support Synchrony CX design principles through storytelling Perform other duties and/or special projects as assigned Qualifications: Bachelor's degree. In lieu of degree 12 years of Customer Experience or Service Design experience8+ years of experience in Customer Experience or Service Design Experience with Design and/or Service Design Thinking methodology Advanced experience with collaborative journey mapping and facilitating co-creation, participatory or co-design workshops whether in person or remoteA successful background working directly with Marketing / Digital teams for the implementation of designs Advanced experience in researching, uncovering insights, identifying opportunities and collaboratively solutioning for the full range of the customer and service experience, end-to-end and surface-to-core Advanced experience balancing brand, marketing, customer, service and user experience with business needs and making trade-offs where appropriate Desired Characteristics: Advanced degree Customer Obsessed - The ability to build customer empathy in business partners and emotionally connect to the lives and realities of the people we serve. Transformative Designer - Hands-on experience designing holistic, omni-channel evidence and context-based consumer experiences. Ability to transform tasks into intuitive, accessible, and easy-to-use designs throughout the entire experience lifecycle, from the first-time consumer to the expert. Ability to execute visual, informative, interaction, and service design elements of the initiative that not only meets business needs but also satisfy and delight consumers.Relentless Investigator - Demonstrated history of and apparent propensity to discern insights from a balanced view that includes qualitative and quantitative inputs. Ability to analyze complex data sets and leverage experience with customer research techniques. Storyteller - Skilled storyteller with the ability to share discoveries, influence business partners and create enthusiasm for an idea or a design. Ability to communicate insights and designs to others (Business Partners) through customer journeys, storyboards, prototypes, wireframes, infographics, and other materials. Ability to pitch design concepts in a clear, concise, and compelling manner to obtain buy-in. Ability to ask, as well as answer, meaningful and impactful questions Creative problem-solving skills, a curious mind and an enthusiastic work ethic with an intrinsic passion for developing exceptional consumer experiences A passion for innovation and comfort collaboratively creating new research, design and workshop co-creation methods and approaches Grade/Level: 12The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.Salaries are adjusted according to market in CA, NY Metro and Seattle.Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Our Commitment:When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (******************************************************** , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group:Marketing
    $40k-75k yearly est. 60d+ ago
  • Adobe Experience Manager, Java EE , J2EE, WCM , Adobe CQ5

    Sonsoft 3.7company rating

    Customer service supervisor job in Bentonville, AR

    SonSoft is an IT Staffing and consulting firm and duly organized under the laws of the Commonwealth of Georgia. We are growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description Preferred • At least 4 years of strong Web Content Management experience with Adobe AEM / CQ5, implementing 2+ full cycle AEM projects. • Adobe CQ/AEM Technical Lead with strong Java/J2EE background. • Solid experience with AEM building blocks including templates, components, dialogs, widgets and bundles. • Experience on Java Content Repository (API) suite, Sling web framework and Apache Felix OSGi framework, DAM, Workflows is required. • Experience with integrating AEM with other products and vendors specifically targeting Social Integrations • Experience with Continuous Integration and Automated test execution and building tools such as Jenkins, Selenium or Maven. • Having experience in Agile methodology • At least 3 years of experience in software development life cycle. • At least 3 years of experience in Project life cycle activities on development and maintenance projects. • Ability to work in team in diverse/ multiple stakeholder environment • Analytical skills • Experience and desire to work in a Global delivery environment Qualifications Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 4 years of experience within Information Technology Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply . We are unable to sponsor at this time. Note:- This is a Full-Time Permanent job opportunity for you. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply. No OPT-EAD & H1B Consultants please. Please mention your Visa Status in your email or resume.
    $48k-72k yearly est. 60d+ ago
  • Customer Service Associate

    Lancesoft 4.5company rating

    Customer service supervisor job in Springdale, AR

    Springdale, AR 72762 Party Time role 3rd Shift Pay Rate: $19.00/hr - $21.00/hr The Customer Service Associate CSA has primary responsibility for managing the relationship between the carrier, customer and sales groups with respect to their assigned accounts. The CSA manages this relationship by becoming intimately familiar with the customer's organization, product needs processes and procedures and partnering with the Sales team to provide the highest level of customer service to all accounts. Full Description: Serves as the primary contact between Supply Chain and the assigned external customers. Responsible for all aspects of the relationship including analyzing incoming emails and determining a prompt resolution. Establishes and maintains positive, effective relationships with key internal contacts Utilizes several dispatch systems (tes, lme, four kites, otr) and external scheduling systems (retailix, retail link, unfi, one network, etc) to problem solve for all business units maintains knowledge of all internal policies procedures and software applications Maintains knowledge of external customers organizational structure, procedures and all other pertinent information Utilizes available resources to identify the most cost effective solution to best service the needs of and the customer Identifies and implements creative solutions to resolve issues which negatively impact any aspect of the delivery process, to positively represent, their relationship with its customers and accurate delivery of products to external customers. Requirements: education: Bachelor's degree or equivalent work experience in customer service or transportation/logistics.
    $19-21 hourly 56d ago
  • CUSTOMER SERVICE SPECIALIST

    State of Arkansas

    Customer service supervisor job in Bentonville, AR

    22162904 County: Benton Anticipated Starting Salary: $39,171 State Revenue Office The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws. Position Information Job Series: Revenue Programs Classification: Customer Service Specialist - Career Path Class Code: PRP02P Pay Grade: SGS03 Salary Range: $39,171 - $57,973 Job Summary The Customer Service Specialist is responsible for providing exceptional customer service to taxpayers and the public regarding state tax inquiries, payments, child support, or other related services. This position involves assisting customers both in person and via phone, email, and other communication channels. The successful candidate will be skilled in problem-solving, possess a strong understanding of state tax policies and procedures or child support policies and regulations, and deliver timely and accurate information to resolve issues. The Customer Service Specialist will work collaboratively with other staff to ensure the smooth operation of the revenue or child support office, while upholding state and federal regulations and maintaining a positive customer experience. Primary Responsibilities Provide high-quality customer service by responding to taxpayer and customer inquiries, explaining tax laws, payment processes, child support services, and related issues. Assist customers with the completion of tax and other forms, tax filing procedures, and understanding their tax or child support obligations in a professional and courteous manner. Answer questions related to individual and business tax filings, tax payment processes, refunds, penalties, and other revenue-related topics. Help taxpayers resolve issues related to overdue payments, discrepancies, or other concerns by providing accurate information and guidance. Help child support customers with case issues by providing information and assisting with completing applications and forms. Gather information through interviews and contact to employers and other entities. Perform activities to locate parents' address, employer, and income or other assets. Accurately record and document customer interactions, inquiries, and the steps taken to resolve issues in the department's systems. Maintain up-to-date records of taxpayer and customer requests and follow up as necessary to ensure that all issues are addressed. Guide taxpayers through the process of filing taxes online, by mail, or in person. Educate taxpayers on the various tax filing methods and procedures to ensure compliance with state tax laws. Provide clear instructions for completing tax forms and submitting required documentation. Identify, investigate, and resolve customer service issues, including discrepancies, incorrect filings, payment issues, or other challenges. Work with the appropriate departments or units to escalate more complex cases or disputes for further resolution. Provide general administrative support within the revenue or child support office, including data entry, sorting mail, filing documents, organizing records, and other clerical duties. Assist in preparing and processing forms, applications, and payments. Accept and process payments for taxes, fees, fines, or other revenue and child support-related services. Provide receipts and ensure that all transactions are accurately recorded and processed according to state procedures. Knowledge and Skills Demonstrated ability to interact professionally and courteously with taxpayers and customers, ensuring positive experiences even in challenging or stressful situations. Strong interpersonal skills are essential for building rapport and trust with customers. Excellent verbal and written communication skills, including the ability to explain complex tax or child support regulations in a clear, concise, and understandable manner. Ability to actively listen to customers and respond empathetically to their concerns. Ability to assess situations, identify issues, and provide solutions or guidance. Strong critical thinking skills to resolve discrepancies, answer questions accurately, and troubleshoot taxpayer problems efficiently. Meticulous attention to detail in documenting taxpayer information, processing payments, and ensuring accuracy in all aspects of customer service and record-keeping. Ability to handle sensitive taxpayer information with discretion and adhere to confidentiality requirements. Demonstrated integrity in all customer service interactions. Minimum Qualifications A high school diploma. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED. Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination. Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at ************** or dhs.gov/e-verify. Nearest Major Market: Fayetteville
    $39.2k-58k yearly 1d ago
  • Manager Customer Service

    Graybar Electric Company, Inc. 4.6company rating

    Customer service supervisor job in Springdale, AR

    Become part of the excitement. Manager Customer Service As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals. In this role you will: * Assist the Branch Manager in managing resources within the branch * Supervise and mentor customer service, administrative, warehouse, and transportation functions * Staff all service and administrative functions and monitor performance of related employees * Implement customer-facing service solutions and e-commerce solutions * Set branch schedules, establish procedures, and resolve service failures * Collaborate with Branch Manager in managing profitability, expenses, and assets What you bring to the table: * SAP and Microsoft Office experience * Supervisory and leadership skills; ability to motivate and support a team * Problem solving and conflict resolution skills * 3+ years experience required * 2 year degree preferred Compensation Details: The expected base salary for this position is starting at $70,000 annually depending on experience. This position is also bonus eligible - based on specific and relevant business metrics. The Value of Graybar: At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: * Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. * Life Insurance coverage for you and options for your family. * Save on expenses with Flexible Spending Accounts. * Enjoy our Disability Benefits at no cost to you. * Share in our success with Profit Sharing Plans. * 401(k) Savings Plan with company match to help secure your future. * Paid Vacation & Sick Days to spend time away from work or in case of an illness. * Rest and recharge during our Paid Holidays throughout the year. * Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health. * Volunteer with Community Time Off to give back to the community. * Predictable Work Schedules to plan your life: no weekends or nights for most roles. * Celebrate your and others' achievements with our Employee Recognition Program. * Reach your career goals with our Educational Reimbursement and Career Development Programs. * And More Perks that support your well-being and career growth. Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information. Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. Apply now and find out what's next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
    $20k-35k yearly est. Auto-Apply 60d+ ago
  • Consumer Insights Manager, Walmart Team

    Incpg

    Customer service supervisor job in Bentonville, AR

    Seeking a smaller team environment where your strategies & decisions matter? Interested in an organization that doesn't have the red tape & bulk of a large company customer team? Great opportunity with a very straight forward well run organization, established in their category, and growing through acquisition. Manager, Consumer Insights - Walmart Team LOCATION: Bentonville, AR - Must already be located in Bentonville! No relocation available! REPORTS TO VP Consumer Insights KEY RESPONSIBILITIES • Act as lead Walmart contact for Strategy • Provide Category & Analytical support to Account Managers • Work with Sales, Insights, and Marketing to develop sales stories to support initiatives, new items, and category improvements • Explore new opportunities for brand and category growth utilizing WalMart & Sam's initiatives • Share responsibilities with Walmart Team • Provide ongoing communication with VP in regards to everyday growth • Provide regular reporting • Penetrate and develop relationships within Walmart • Assist the Account Sales group in identifying market/customer opportunities and communicate this information to Accounts • Analyze Walmart business on a daily/weekly basis • Develop category reviews that will be leveraged to grow company and total category sales at Walmart • Identify sales opportunities and develop solutions for item distribution, promotion, pricing, and shelf placement • Prepare clear and concise presentations to inform Walmart of business/consumer trends, existing opportunities and solutions for growth • Provide new item tracking and analysis • Lead projects and annual category reviews • Be the main contact for consumer trends and shopper insights • Direct and assist for plan-o-gram design, distribution fills and opportunity gaps • Work on growth opportunities • Participate in planning sessions with Account Director & VP Shopper & Category • Conduct market visits that include meetings with the broker and retail audits • Work with Marketing, Customer Marketing, Insights, and Category Management to identify opportunities • Work with Marketing Research to analyze, recap, and disseminate research findings • Attend account calls as appropriate Education: • Bachelor's degree is required Experience: • At least 4 years of experience in the CPG or Grocery Retailer Industry is a must • A minimum of 3 years of Category Management or Analysis experience (preferably with Walmart) is strongly preferred • Live in the Bentonville area or willingness to relocate to this area
    $36k-76k yearly est. 60d+ ago
  • Retail Team Manager

    Wahid Inc.

    Customer service supervisor job in Pea Ridge, AR

    Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid driver's license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
    $36k-75k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Crain Automotive 4.3company rating

    Customer service supervisor job in Springdale, AR

    Service Advisor at Crain Buick GMC of Springdale Location: 6372 W Sunset Ave, Springdale, AR, 72762 Job Description: We are seeking a skilled and customer-focused Service Advisor to join our team at Crain Buick GMC of Springdale. As a Service Advisor, you will be responsible for greeting customers, identifying vehicle problems, recommending services, explaining costs and repairs, creating and managing repair orders, ensuring customer satisfaction, scheduling appointments, and more. Key Responsibilities: Greet customers and listen to their vehicle concerns Identify vehicle problems and recommend appropriate services Explain cost estimates and repairs to customers Create and manage repair orders accurately Ensure customer satisfaction throughout the service process Schedule appointments for service and repairs Skills and Qualifications: Previous experience as a vehicle service advisor Excellent customer service and communication skills Strong problem-solving abilities Knowledge of automotive repairs and maintenance Ability to work in a fast-paced environment
    $69k-99k yearly est. 57d ago
  • Center Supervisor

    Join Parachute

    Customer service supervisor job in Siloam Springs, AR

    Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow with a high-energy team, this is a great opportunity. What You'll Do As the Center Supervisor, you'll be a key partner to the center leadership team and a visible leader on the donor floor, helping coordinate critical aspects of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and helping to create a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members. Compensation: Starting at $21/hour + potential monthly bonus and benefits, with additional pay for candidates who hold a medical license/certification (EMT or Paramedic) Travel: May include short-term travel for training or support at other centers Key Responsibilities Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals. Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.). Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior. Donor Experience: Have an eye on the end-to-end donor experience. Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customer service standards. Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations. Problem Resolution: Address donor or staff concerns promptly and escalate issues to the Center Leadership as needed. Required Qualifications High school diploma, GED equivalent, or higher education 1+ years of experience in supervisory roles Ability to lift 50 lbs and stand or walk for extended periods Ability to work flexible hours including evenings, weekends, and holidays Who You Are A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented. An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others. A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves. A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases. Who You Are Not Someone who isn't excited to get their hands dirty - while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed. Someone who doesn't thrive in an environment of continuous change - we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster. Someone who wants to clock in and clock out. We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours. Why Join Parachute? Competitive pay + monthly bonus potential Significant career growth opportunities in a fast-scaling environment Medical, dental, and vision insurance Paid time off and company holidays
    $21 hourly 14d ago
  • Donor Specialist (Medical Assistant - Phlebotomist)-Bentonville Center

    Community Blood Center of The Ozarks 4.2company rating

    Customer service supervisor job in Bentonville, AR

    Donor Specialist Job Description Are you looking for a job with a purpose? We have the perfect job opportunity for you! CBCO collects blood products for transfusions in 40+ local hospitals. This position is based at the Bentonville, Arkansas Center location. The job duties are related to a Medical Assistant job where you perform vitals, review health histories and perform phlebotomy. Paid on the job training, great benefits package and *$1,000 Sign on bonus available! Hiring Schedule: Full-time opening Monday-Friday set schedule Must work 5 days a week (not eligible for a 4-day work week). Availability needed Monday-Thursday 10:30am - 6:30pm and Friday from 7:30am -2:30pm Location: 1400 SE Walton Blvd, Bentonville, AR 72712 Start date: January 26, 2026 Training Schedule: Must travel to the Springfield, Missouri CBCO headquarters Monday-Friday for up to 10 weeks tentatively. CBCO pays for the hotel room, meal allowance, and mileage reimbursement. Blended learning in a classroom and mobile setting. Monday-Friday schedule Training schedule availability needed 4:00 a.m.-10:00 p.m. Monday-Friday. to schedule any shift. Full-Time Benefits: *$500 sign-on bonus after 6 months of employment *$500 sign-on bonus after 1 year of employment Starting pay: $17.00-$18.00 DOE Employer contribution to health and dental insurance (including dependents) Vision insurance Life insurance PTO (Paid Time Off) days Holiday Pay 401K match Quarterly incentive bonus Job Summary: Perform donor selection and blood collection activities under the supervision of an on-site collections supervisor at a fixed-site. All functions are performed in a manner that ensures maintenance of the donor's well-being and the quality of the blood product while adhering to federal, state and local regulatory guidelines. Physical Requirements: Able to stand continuously for a minimum of six hours. Able to lift 25-30 pounds. Good hand and finger dexterity. Visual and auditory acuity. Job Specifications: High school graduate or equivalent. Minimum one year post-secondary education in a health-related field preferred. Must possess excellent oral and written communication skills and the ability to comprehend and follow written instructions. Must have valid drivers' license and acceptable driving record. Able to comply with overnight travel schedule for training. Community Blood Center of the Ozarks is an Equal Opportunity Employer. CBCO is a drug-free workplace.
    $17-18 hourly 30d ago
  • Team Lead, Walmart

    Markwins Beauty Brands, Inc. 4.6company rating

    Customer service supervisor job in Bentonville, AR

    The Team Lead, Walmart will report directly to the Chief Commercial Officer is responsible for driving profitable growth, strengthening the Walmart partnership, and building the future of Markwins' business in the world's largest retailer. This leader will own the day-to-day management of the wet n wild and Lip Smacker portfolios at Walmart, while also providing leadership and oversight of the Bentonville-based account team. This role is responsible for balancing direct account ownership with people leadership and ensuring flawless customer execution while developing high performing talent. The Team Lead, Walmart will manage joint business planning, category growth strategies, and cross-functional execution to deliver strong financial results, market share gains, and operational excellence. Essential Duties & Responsibilities Business & Customer Leadership * Serve as the primary lead for Walmart U.S. across wet n wild and Lip Smacker, managing all aspects of account execution and growth. * Own customer P&L responsibility including sales, trade spend, retail media, profitability, and mix management. * Lead Joint Business Planning (JBP), line reviews, modular planning, and promotional negotiations with Walmart merchants. * Partner with Supply Chain, Demand Planning, and Finance to ensure OTIF performance, accurate forecasting, and proactive risk mitigation. * Deliver sales and gross margin targets while identifying risks, opportunities, and corrective actions. Team & Office Leadership * Directly manage and coach a National Account Manager and Walmart Analyst, providing clear goals, accountability, and career development. * Oversee the Markwins Bentonville office, setting a strong presence and ensuring effective rhythms with cross-functional partners and HQ. * Foster a culture of executional excellence, collaboration, and continuous improvement. Category & Channel Strategy * Act as category leader and trusted advisor to Walmart, delivering data driven insights, consumer trends, and actionable recommendations. * Develop and implement channel specific strategies for assortment, pricing, promotions, merchandising, and retail media. * Integrate Walmart brick-and-mortar and Walmart.com to maximize item productivity, visibility, and conversion. Forecasting & Financial Management * Deliver accurate SKU level forecasts in partnership with Demand Planning, Supply Chain, and Finance. * Track and report business performance weekly, leveraging Retail Link DSS, Circana, and other tools. * Own forecast accuracy and provide corrective actions when variances occur. Cross-Functional Collaboration * Work closely with Marketing, Brand, Supply Chain, and Finance to align on strategy and execution. * Translate brand priorities into Walmart relevant programming, including merchandising, coop marketing, and shopper activation. * Ensure alignment with the broader Markwins commercial strategy and enterprise S&OP process. Relationships & Roles Internal & External Cooperation * Build and sustain senior level partnerships with Walmart merchants and cross-functional teams. * Represent Markwins internally as the voice of Walmart, ensuring strong alignment across sales, marketing, and operations. * Lead internal business reviews, QBRs, and customer facing presentations with clarity and influence. * Build internal trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity. * Perform other duties as needed and directed by management
    $43k-75k yearly est. 21d ago
  • Team Lead (Refrigeration) Mechanical (32449)

    Harrison French Architecture 3.6company rating

    Customer service supervisor job in Bentonville, AR

    If you're passionate about refrigeration engineering at the highest level and ready to lead projects for key clients, this is your opportunity to make an impact. As the Team Lead, you'll be responsible for people and program management, fostering a culture of excellence that aligns with our shared values. We're seeking an individual knowledgeable of refrigeration design and has demonstrated experience managing projects, people, programs, budgets, schedules and clients. This individual will be guiding approximately 5-7 or more staff members and cultivating client relationships. Your ability to connect with people and effectively communicate will be paramount as you support, empower, and guide your team members towards success. Your deep understanding of the design and construction processes, coupled with your collaborative spirit, will drive innovation and efficiency within our multi-disciplinary team environment. Join us and be part of a journey where your talents and leadership will shape not only the projects, we undertake but also the people within our organization. Job Responsibilities: * Has gained broad experience in multiple projects and/or client types or garnered enough experience in a single project and/or client type to be seen as an expert in that particular area. * Should have a thorough knowledge of DX refrigeration system utilizing traditional refrigerants, transcritical CO2 systems, 2-stage systems, and cascade systems. Knowledge of recirculating ammonia refrigeration systems may be helpful. * Should have a thorough knowledge of most refrigeration systems, whether simple or complex, as well as the associated controls. * Fully responsible for leading client teams, which includes projects, programs and people, both within the firm and in its relationship with the client. * Responsible for leading Designers and/or Professionals on a day-to-day basis and sets priorities within their group. * Delivers high quality construction documents and project management to client(s). * Works with Sr. Team Leads, Executives and other Team Leads to ensure the company is working as a single enterprise. * Possess strong financial understanding and be able to work with Sr. Team Lead/Executive to accurately state the financial performance of their client(s). * Works with Sr. Team Lead or Executives to determine team structure and talent needs. * Participates in Marketing and Business Development in conjunction with Executives or Sr. Team Lead. Job Duties: * Should be able to train employees on company standards, drafting techniques, and technical questions pertaining to refrigeration, energy codes, and Heatcraft Box Load Calculator and Sporlan Virtual Engineer * Will work in a collaborative environment with Architects and other engineers to develop construction documents based on a clients' requirements, including all phases of a project. * Will be able to provide final quality control of their projects and others. * Will establish project budgets and ensure those projects are financially successful. * Should be able to select and design refrigeration systems and equipment, controls and provide energy calculations on most project. * Reports to either Sr. Team Lead or Executive and work with them to implement and guide their client(s) in direction as set by BOD and CEO/COO. * Executes contract and/or review contracts for their client(s), as defined in the Contract Signing Protocol in the Knowledge Base. Administrative responsibilities: * Supporting and using standard procedures and processes. * Engagement, Training, and Management * Use internal tools to engage with team: weekly check-ins, One on One dialog * Conduct or participate in team meetings on a regular basis * Work with People & Culture Team to create onboarding schedule * Responsible for training or delegation of training & overseeing progress of both new and current team members * Communicate to Sr Team Lead or VP when WFA requests are submitted, or you are made aware of them (Access abroad, relocation, etc.) About HFA HFA is a multidisciplinary architectural, engineering, and interior design firm who thrives in a people first driven environment. We build partnerships based on the integration of design thinking and project delivery. We believe that our people are our greatest asset, and we have developed a people-centric culture where we value our people at all levels. With a focus on well-being, we offer competitive salaries and a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a 401(k) with company match, an employee stock ownership plan (ESOP) and a flexible work schedule. Our team members have access to professional development opportunities and learning stipends to pursue professional growth, and we take any chance we can get to recognize and reward our people for their amazing work.
    $61k-87k yearly est. 27d ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Customer service supervisor job in Bentonville, AR

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Leads and coordinates the activities of workers in one or more occupations. Interprets company policies to workers and enforces safety regulations Analyzes and resolves work problems, or assists workers in solving work problems Initiates or suggests plans to motivate workers to achieve work goals Recommends or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures May train new workers, maintains time and attendance records as well as personnel files and performance records The Supervisor confers with other Supervisors and/or Managers to coordinate activities of individual departments The Supervisor may confer with workers' representatives to resolve grievances When supervising workers engaged chiefly in one occupation or craft, is required to be adept in the activities of the workers supervised When supervising workers engaged in several occupations, is required to possess general knowledge of the activities involved Required to operate Company equipment and/or drive Company vehicles Qualifications Who are we looking for? Requirements Must be able to work in a team environment and the ability to prioritize work and projects in order to meet competing deadlines from members of the team The ability to show initiative and critical thinking skills are necessary Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated Minimum age of 18 High school diploma or GED equivalent; college degree preferred Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to select, train, guide, and motivate employees handle multiple projects concurrently and have a working knowledge of PC's and software applications Demonstrated ability to communicate verbally and in writing Possess the legal right to work in the United States Must be able to read, write, fluently speak, and understand the English language Previous supervisory experience preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.
    $23k-29k yearly est. Auto-Apply 24d ago
  • Manager Customer Service

    Graybar 4.6company rating

    Customer service supervisor job in Springdale, AR

    Become part of the excitement. Manager Customer Service As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals. In this role you will: Assist the Branch Manager in managing resources within the branch Supervise and mentor customer service, administrative, warehouse, and transportation functions Staff all service and administrative functions and monitor performance of related employees Implement customer-facing service solutions and e-commerce solutions Set branch schedules, establish procedures, and resolve service failures Collaborate with Branch Manager in managing profitability, expenses, and assets What you bring to the table: SAP and Microsoft Office experience Supervisory and leadership skills; ability to motivate and support a team Problem solving and conflict resolution skills 3+ years experience required 2 year degree preferred Compensation Details: The expected base salary for this position is starting at $70,000 annually depending on experience. This position is also bonus eligible - based on specific and relevant business metrics. The Value of Graybar: At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. Life Insurance coverage for you and options for your family. Save on expenses with Flexible Spending Accounts. Enjoy our Disability Benefits at no cost to you. Share in our success with Profit Sharing Plans. 401(k) Savings Plan with company match to help secure your future. Paid Vacation & Sick Days to spend time away from work or in case of an illness. Rest and recharge during our Paid Holidays throughout the year. Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health. Volunteer with Community Time Off to give back to the community. Predictable Work Schedules to plan your life: no weekends or nights for most roles. Celebrate your and others' achievements with our Employee Recognition Program. Reach your career goals with our Educational Reimbursement and Career Development Programs. And More Perks that support your well-being and career growth. Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information. Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. Apply now and find out what's next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
    $20k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Lancesoft 4.5company rating

    Customer service supervisor job in Springdale, AR

    The Customer Service Associate (CSA) serves as the primary contact between Supply Chain and assigned external customers. The CSA manages customer relationships, analyzes incoming emails, and ensures prompt resolution of issues. The role requires utilizing internal dispatch systems (TES, LME, FOUR KITES, OTR) and external scheduling systems (RETAILIX, RETAIL LINK, UNFI, ONE NETWORK) to solve problems across all business units. Responsibilities include maintaining knowledge of internal policies, procedures, and software, understanding external customer processes, and implementing creative, cost-effective solutions to ensure timely and accurate product delivery. The CSA partners with the Sales team to provide the highest level of customer service and positively represents in all interactions. Requirements: Bachelor's degree or equivalent work experience in customer service or transportation/logistics. Customer service experience beyond call centers;dispatch or transportation/logistics experience is a plus. Proficiency in MS Office;ability to manage high email volume (potentially 300+ per day). Strong written, oral, and interpersonal communication skills;conflict management;multitasking;problem-solving;negotiation;and accountability.
    $26k-34k yearly est. 14d ago
  • Center Supervisor

    Join Parachute

    Customer service supervisor job in Siloam Springs, AR

    Department Donor Floor Employment Type Full Time Location Siloam Springs, AR Workplace type Onsite Compensation $21/hour + monthly bonus potential and benefits Key Responsibilities Required Qualifications Why Join Parachute? About Join Parachute Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine. Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments.
    $21 hourly 43d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Springdale, AR?

The average customer service supervisor in Springdale, AR earns between $20,000 and $39,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Springdale, AR

$28,000

What are the biggest employers of Customer Service Supervisors in Springdale, AR?

The biggest employers of Customer Service Supervisors in Springdale, AR are:
  1. Dave & Buster's
  2. Whole Foods Market
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