Customer service supervisor jobs in Stockton, CA

Job title: Field Service Manager Reports to: Senior Field Service Manager Compensation: $130,000-$140,000 Base plus variable compensation The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement. Duties and responsibilities: High Level Business Objectives: Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region. Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability. Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals. Provide training and billable service work as required Services Leadership: Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base. Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company. Assess performance of service technicians. Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company. Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them. Maintain technician staffing at appropriate levels for business requirements. Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing. Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand. Compliance/Miscellaneous: Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements. Maintain a clean, safe, working environment. Attend training with the Sullair factory to stay current on product offerings and technologies. Travel as required to drive business activity and attend training. 80% Field / 20% Office Demonstrate flexibility/teamwork as additional items will be required to help grow the business. May involve multi-branch location responsibilities Education: Associate degree preferred but not required. Technical Training/Certifications in the compressed air industry is a plus. High School Diploma Required Position Requirements: Five plus years field service experience in the compressed air industry. Proven leadership experience with strong written and verbal communication. Strong understanding of Microsoft office suite. Experience with ERP systems a plus. Direct reports: Service Technicians The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Client Specialist is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Responsibilities: Demonstrate strong business acumen through KPI's; partnering with the store leader to develop and support business driving strategies inclusive of analyzing available sales reports and data. Partner with the store leader to propose events/incentives that will continue to grow the customer base, with particular emphasis on building the local market. Ambitious; proactively seek to exceed/achieve customer expectations to secure an annual $1 million book. Act as a Brand ambassador; an expert in product and craftsmanship. Partner with the SSC CRM team to curate and produce client lists to ensure Tulip Influenced Sales. Continuously seek to enhance customer journey, provide expert knowledge of brand history, product and Theory for Good commitments. Manage client databases; ensure the team maintains constant client communication through utilizing their clienteling tools. Resolve all client problems and complaints quickly and effectively. Partner with SSC to drive VOS initiatives i.e. GWP & retail event marketing. Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful. Actively participate in community/store activities. The Essentials: 5-7 years of proven experience of working in a similar position ideally for a premium or luxury brand. Mandarin Chinese language fluency strongly preferred KPI focused, experience of driving sales to meet or exceed commercial targets. Dynamic interpersonal and communications skills, both verbal and written. Highly- motivated by driving business in a fast-paced, innovative environment. Business owner mindset with an entrepreneurial spirit; able to confidently make and suggest solutions, driving change where appropriate. Independent work ethic, time management skills, and personal accountability. Computer skills to operate a point of sale system, experience with teamwork is a plus. Demonstrable experience of partnering with corporate stakeholders such as Buying and Merchandising, Communications, HR, and Finance. Demonstrable customer management experience, able to drive clienteling initiatives and customer experiences to meet commercial expectations. Working knowledge of (list computer programs we use and spreadsheets). Salary range: $21/hr - $23/hr* *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.

Now Hiring: Tactical Intelligence Unit Supervisor . Annual Salary Range - $123,000 - $137,016 Join the leadership team of the California Governor's Office of Emergency Services (Cal OES) - the nation's premier state-level emergency management and homeland security agency committed to protecting California's communities. Cal OES employs over 2,100 dedicated professionals who work to plan, prepare, respond, recover, and reduce risk from disasters and emergencies to protect lives, property, and build resilience statewide. Description The State Threat Assessment Center (STAC) Tactical Intelligence Unit (TIU) Supervisor is a key leadership role within Cal OES's Homeland Security Division. This position is responsible for overseeing and managing the TIU's daily operations, providing timely, actionable intelligence on emerging threats and security incidents affecting California. Strategic Leadership Leads and mentors a team of Tactical Intelligence Analysts producing intelligence products that support homeland security, emergency response, and public safety operations. Ensures intelligence production aligns with community standards and State Threat Assessment System objectives, supporting statewide situational awareness and threat mitigation. Coordinates with federal, state, local, tribal, and private sector partners, including DHS, FBI, CHP, and regional fusion centers, to enhance interagency intelligence sharing and collaboration. Collaborative Leadership Collaborates closely with program and division leadership to align intelligence priorities, resource needs, and strategic objectives. Coordinates with counterparts in other Cal OES directorates and statewide partners to ensure integrated planning, consistent messaging, and unified operational support. Operational Management Directs the production, review, and dissemination of tactical intelligence reports, briefings, and alerts in support of critical decision-making. Manages after-hours duty officer operations, oversees special event threat monitoring, and ensures compliance with privacy, civil liberties, and constitutional safeguards. Leads administrative functions including workload scheduling, performance management, and training to maintain a highly effective intelligence unit. Intelligence and Briefing Expertise Provides intelligence and threat briefings to senior leadership, including the State Homeland Security Advisor and executives across federal, state, and local agencies. Ensures briefing logistics and privacy protections in coordination with STAC's privacy officer. Key Competencies and Attributes/Management Style Demonstrates strong leadership, independent judgment, adaptability, and sound decision-making under complex, dynamic, and sensitive conditions. Exceptional communication and interpersonal skills with proven ability to build consensus, foster collaboration, and lead multidisciplinary teams across diverse public and private organizations. Knowledgeable of intelligence operations, including the intelligence production cycle and Structured Analytical Techniques (SATs). Familiarity with ArcGIS and geospatial intelligence tools is desirable. Experience supporting the broader Intelligence Community, law enforcement, or public safety environments is preferred. Proven success leading projects and mentoring junior analysts. Security Requirement Eligibility for and the ability to obtain and maintain a Secret security clearance is required. Benefits The position offers a comprehensive benefits package, including: CalPERS-managed pension plan Health, dental, and vision insurance Savings Plus Program with 401(k) and 457 retirement savings options Professional development and emergency management certification opportunities Access to statewide training programs supporting leadership growth and technical knowledge As the TIU Supervisor, you will play a critical role in advancing California's homeland security mission by leading tactical intelligence operations that directly enhance the state's ability to detect, assess, and respond to threats. You will collaborate extensively with program, division, and Cal OES leadership, as well as a broad network of partners, ensuring intelligence-driven decision-making protects the people, critical infrastructure, and economy of California.

Customer Service Specialist Sacramento, CA (onsite) $20-22/hr Do you have at least one year of customer service experience either from a call center or in retail? Do you have excellent communication skills and able to work in a fast paced environment? We are looking for a customer service professional for a new job opportunity in Sacramento, CA. If you are looking to join a great team and learning opportunities we encourage you to apply today! Key Responsibilities Handle 30-50 calls per day in a timely and professional manner. Provide inbound telephone coverage and answer general product/service questions. Place outbound calls for scheduling, follow-ups, and lead generation. Accurately enter and update customer data in the system. Research and resolve service requests, warranty issues, and complaints. Promote company products/services and qualify leads. Maintain compliance with company policies and safety standards. Qualifications Education: High school diploma or equivalent required. Experience: Minimum 1 year of customer service experience; call center experience preferred. Strong communication and interpersonal skills. Computer proficiency with accurate data entry abilities. Ability to work in a fast-paced, results-driven environment. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance If you have the qualifications above and are interested in this opportunity - please apply today! If you are curious what else is available, please review the LHH website!

Maintenance & Reliability Leadership Lead and develop a high-performing maintenance team, fostering a culture of safety, accountability, and technical excellence. Design and implement reliability-centered maintenance (RCM) strategies to improve asset uptime and reduce unplanned downtime. Oversee preventive, predictive, and condition-based maintenance programs using CMMS and advanced diagnostic tools. Conduct root cause analysis (RCA) and failure mode and effects analysis (FMEA) to address chronic equipment issues. Cross-Functional Continuous Improvement Align maintenance and reliability goals with production, quality, safety, and training objectives. Lead plant-wide initiatives using Lean, TPM, and Six Sigma methodologies to improve overall equipment effectiveness (OEE). Support capital project planning and execution, ensuring reliability and maintainability are integrated. Implementing as well as driving TPM and RCM processes and initiatives OEE and CMMS integrity Strategic scheduling Food/Consumer only A true Maintenance leader - training/plant level speak/onboarding/decision maker who can come in on weekends

This is a long-term onsite role in Fremont, CA 94538. Mon-Fri Regular shift. Looking for Documentation and Change Order (ECR/ECO) specialist responsible for the engineering change control process as part of PLM. Beyond generating and processing Change Orders, duties will include data mining, POC for change-related escalations, managing trackers, inter-department reports, and CIP activities in a high-paced environment. Top Skills: CAD Tools: NX, SolidWorks, or Creo PLM Systems: Teamcenter, Enovia, Windchill, or Agile Qualifications Drafting using Siemens NX CAD Change management using Teamcenter PLM Ability to operate efficiently and effectively in a fast-paced environment Thorough understanding of change management and configuration management practices Ability to work required overtime to support manufacturing needs and requests from our customers. Strong attention to detail and uncompromising dedication to quality Superior verbal and written communication skills Exceptional organization skills Demonstrated analytical abilities with strong attention to detail Excellent follow-through Must be driven and self-motivated, as well as a team player Ability to multitask and work well under pressure Experience in resolving scheduling conflicts and accommodating last-minute changes with competing priorities. Solid Microsoft Office Suite skills, especially in Excel (Pivot Tables, Vlookup, Formatting, Graphing), also MS Teams, PowerPoint, and Word iPLM/SAP experience (preferred) Team center and NX Experience (preferred) Responsibilities: Generates and manages Change Orders (CO) through closure Performs documentation research for all parts/assemblies to be included in the Engineering Change Order to ensure accuracy, completeness, and adherence to change control policies/procedures and design drafting standards. Makes decisions, provides recommendations, and/or escalates based on the needs of the situation Supports NPI PMs (New Product Introduction Program Managers) on a daily basis for Engineering Change Order activities Interfaces with Engineers and Designers on design solutions for BOMs that align with lean manufacturing requirements Responsible for aligning key collaborators to drive solutions in alignment with cutin strategies, E&O, and effectivities POC for Change Control processes in Engineering Monitor and prioritize tasks to ensure efficient and timely change cut in Process part numbers, bills of material, and change orders, which include preparation for the change control board, review for clarity, errors, proper approval routing, accuracy, and completeness Track documents from initiation to final approval Tracking and reporting on document review progress Develop, track, and report key metrics Generate and manage documentation in support of ISO standards, including revisions and releases Update drawing from model changes Support the engineering and design team on drawing and spec updates Facilitate Design review meetings and act as a coordinator Capture Key decisions, action items, and send detailed meeting minutes Our Client is a Fortune 350 company that engages in the design, manufacturing, marketing, and service of semiconductor processing equipment.

Natural Gas Unit Supervisor - Energy Assessments Division (EAD) (Program and Project Supervisor, PUC state classification) Salary: $12,562 - $15,724 per month plus state pension plan. Are you an Oil & Gas industry professional looking to make a change? Are you excited about shaping California's clean energy future? California Energy Commission (CEC) is hiring a Natural Gas Unit Supervisor in the Fuels Analysis Branch of the Energy Assessments Division (EAD). Our Natural Gas Unit Supervisor will lead a multidisciplinary team analyzing natural gas systems, market dynamics, and the state's transition toward decarbonization. This role is perfect for a mission-driven leader ready to make a statewide impact across energy reliability, policy, and infrastructure. Energy Assessments Division (EAD) assesses California's electricity, natural gas, petroleum, and transportation systems and trends to provide information to the state's decision makers and the public. These assessments inform the development, and implementation, of energy policies that balance the need for adequate resources with economic, public health, safety, and environmental goals. ** Telework option is available, but hired candidate must reside in California before starting. Desirable Qualifications: Experience in the Oil & Gas industry. Experience supervising a technical program or other analytic function. A broad understanding of the state's energy policies, and their impact on energy demand and the state's electricity system. Familiarity with various modeling methods for scenario modeling such as, for example, econometric modeling and/or end-use engineering models. Experience with programing/coding in Python, R, SAS, or similar programs, and experience with spreadsheet and/or database software, such as Microsoft Excel. Solid experience with project management techniques. Ability to build a team and direct, motivate, and earn the respect of staff. Ability to manage and resolve conflict, and to productively collaborate and exchange ideas with individuals whose analysis may represent difficult conclusions or contrary opinion. Ability to professionally represent the Division in meetings and/or workshops with agencies, interest groups/public as well as public meetings, conferences, and hearings. Ability to effectively write, review, and edit technical program information. Ability to gather, compile, analyze, interpret and communicate written and numerical research data. Required Application Package Documents Cover Letter - one page describing why you are the best candidate Application Template (STD 678 state application template) Resume Link to CalCareers with official application instructions: ****************************************************************************** Filing Deadline: December 30th, 2025 For any questions about the position or the application process please email ********************* to connect with the CEC recruitment team.

/RESPONSIBILITIES Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.

Drive CS&S workstream deliverables across field service, spare parts, entitlements, and service contracts. Drive design and deployment of Field Service Management modules, Case Management, and Entitlement solutions for field service and customer engagement. Own testing readiness (SIT, UAT, regression) and cutover planning for business continuity. Lead SMEs, technical teams, and offshore resources to deliver on field service scope. Provide mentorship, coordination, and accountability across sub-teams (cutover, data migration, knowledge management, case management). Influence stakeholders and drive alignment with senior leadership. Bachelor's degree with 12 years related experience; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience. 8-10 years of experience in Customer Service, Aftermarket Operations, or Digital Transformation in a global, complex capital equipment manufacturing environment. Hands-on experience with SAP S/4HANA Service Cloud, Dynamics 365 Customer Service & Field Service, Jira, ADO, Signavio, and Visio. Strong understanding of process re-engineering, including field service, spare parts, entitlements, service contracts, and install base management. Skilled in program management: risk identification, governance, testing coordination, and cutover planning. Excellent stakeholder management and communication skills. Execution-focused with the ability to translate business needs into system designs. Strong problem solver who raises risks early and provides solutions. Influences and drives change by driving partnerships and alignment across the organizations. AI-Machine Learning concepts and experience with ML technology. Demonstrates a growth mindset and has an eye for the art of the possible. Act as a business liaison between CS&S and other workstreams (Plan-to-Fulfill, Idea-to-Retire, Quality, Engineering, Spares Ops). Identify and escalate cross-functional risks and dependencies through the Program Management Office (PMO) and governance boards. Collaborate with cross-functional Business Unit leaders to ensure CS&S inclusion in Release 1 and preparation for future releases. Process Reengineering & Optimization: Translate business requirements into future-state processes and technical design specifications in partnership with IT architects and ensure traceability of requirements through design, build, and testing phases using tools such as Jira and MS ADO. Lead process mapping workshops using standard process methodologies to define "as-is" vs "to-be" states. Identify and eliminate process inefficiencies, redundancies, and manual workarounds through automation and system enablement. Partner with IT architects to ensure processes are documented and fully embedded in system design. Support Release 1 stabilization and plan for future release readiness.

Render services from home by phone. Psychic Telephone Readers jobs available for quailed and professional Psychic and Tarot advisors on an elite professional 800 Phone line. Good pay, raises, no hold times, fair contract. Serious responses only.

Role Purpose The Materials & Customer Service Manager is responsible for owning end-to-end material flow and customer commitments. This role ensures that materials, planning, and customer communication are aligned to support on-time delivery, operational stability, and customer satisfaction. The role leads buyers, planners, and customer service personnel and acts as the primary escalation point for material and delivery risks. Key Outcomes & Accountability On-time delivery performance Material availability aligned to production schedules Inventory accuracy and health Supplier performance (OTD, responsiveness, quality) Clear, proactive customer communication Reduction of expedites, surprises, and firefighting Core Responsibilities Materials & Supply Chain Management: - Own material planning and purchasing strategy - Identify and mitigate supply chain risks - Define sourcing strategies for critical components Customer Service Leadership: - Own customer order management and delivery commitments - Ensure proactive communication with customers - Manage escalations and trade-offs People Leadership: - Lead buyers, planners, and customer service staff - Develop team capability and accountability - Set clear expectations and performance standards Cross-Functional Leadership: - Partner with Production, Quality, and Engineering - Lead materials and delivery discussions - Balance cost, delivery, and operational reality Decision-Making Expectations The role is expected to: - Anticipate issues before they impact customers - Make timely decisions with incomplete information - Escalate issues with clear recommendations -Own outcomes, not just activities Role Competencies Strategic Thinking: - Thinks systemically across materials, planning, and customer commitments Leadership & Influence: - Leads teams effectively and holds people accountable Operational Judgment: - Balances competing priorities under pressure Communication: - Communicates clearly, calmly, and proactively Problem Solving: - Identifies root causes and implements durable solutions Accountability: - Takes ownership for results and follows through Experience & Qualifications Prior experience managing materials, supply chain, or customer service teams Demonstrated people management experience (required) Manufacturing or precision machining environment preferred Experience with ERP systems Strong analytical and communication skills Shift Day shift Monday to Friday Benefits: Health Insurance (Medical/Dental/Vision) paid 100% for employees Life insurance policy Safe Harbor 401(K) plan 401(K) match Paid time off (vacation/sick/holidays/floating holiday) Referral Program

Job DescriptionBenefits: 401(k) Company parties Health insurance Opportunity for advancement Job Title: Customer Service Manager Industry: Roofing & Construction About Us Were a 25-year-old California roofing construction company committed to high-quality workmanship and exceptional customer care. Were looking for a proactive, detail-oriented Customer Service Manager to serve as the central hub of communication, scheduling, and client support. If you thrive in a fast-paced environment and enjoy keeping operations running smoothly, we want to meet you! Roofing, we can teach you - but organizational skills, initiative, and a good attitude will need to come with you. Key Responsibilities Customer & Project Coordination Manage the company CRM, ensuring accurate and up-to-date customer and project information. Schedule appointments, inspections, and follow-up visits for project managers and field teams. Coordinate and manage drafting bids, sending proposals, and related documentation. Draft and send inspection reportsincluding photosto clients in a clear and professional format. Follow up on proposals and estimates to support project pipeline and customer engagement. Distribute information to clients, team members, and partners to keep everyone aligned. Office & Administrative Support Answer incoming calls and manage service requests with professionalism and urgency. Perform general office administration tasks, including maintaining a clean, organized workspace and ensuring the office is neat at the end of each day. Manage website content updates (photos, text, reviews, and announcements) to coincide with completed jobs in real time. Oversee photo quality control for job sites and marketing purposes. Oversee weekly blog post topics Assist with internal workflow improvements and administrative systems. Maintain current and accurate company registration profiles with vendors, public agencies, and partners. Complete general administrative support tasks away from the office and meet clients in the field as requested. Conduct research for principals as directed. Requirements Valid drivers license and a clean driving record (occasional off-site tasks required). Experience in customer service, office administration, or construction/contractor-related environments preferred. Strong organizational skills with the ability to manage multiple tasks and priorities. Excellent communication skillsboth written and verbal. Familiarity with typical CRM platforms and general digital tools (email, spreadsheets). We will train you on our roofing-specific CRM. Ability to work independently while keeping the team informed. Professional, courteous, and solution-oriented attitude. Physical Requirements: Prolonged sitting at a desk or workstation. Occasional standing or walking, such as to meetings, printers, or break areas. Repetitive hand and finger movements, including typing and using a mouse. Use of standard office equipment, such as computers, phones, copiers, and scanners. Visual acuity to read screens, documents, and fine print. Light lifting, typically up to 1015 pounds (e.g., files, boxes of paper, laptops). Fine motor skills for tasks like filing, writing, or data entry. Why Join Us? Work with a reputable, growing roofing company that values initiative and high standards. Opportunity to make a visible impact on customer satisfaction and operational efficiency. Supportive leadership and a collaborative working environment. This is a growth position. Our companys strategic growth plan will provide opportunities for personal growth, extensive training, and career advancement. This is a full-time, non-exempt position. The compensation range is $25 - $35 per hour, commensurate with experience. Company benefits, including a 401(k) plan and medical insurance, are available after a probationary period. How to Apply Please send your resume and a brief cover letter that outlines your experience and interest in the role. We look forward to meeting the next key member of our team! We are an Equal Opportunity Employer.

Sales Customer Service Manager Kanthal, part of the Alleima Group, is a world-leading brand for products and services in industrial heating technology and resistance Material. In this exciting role, you will be part of a new team built from scratch, combining deep internal expertise with fresh external perspectives to meet evolving business needs. Your Role As Sales Customer Service Manager, you will lead and support customer service operations while collaborating closely with the sales team to drive performance and satisfaction. Key responsibilities include: Provide post-sale customer service via phone and E-Mail, handling high volumes of general inquiries (e.g., billing, suggestions, complaints) Support the sales team in achieving objectives and improving efficiency and customer satisfaction Manage escalations of unresolved customer inquiries and share market intelligence with product and sales teams Plan, direct, supervise, and evaluate workflow, recommending operational improvements Make hiring decisions and conduct performance appraisals Ensure the customer service team operates effectively and meets sales and profitability targets Maintain compliance with local legislative frameworks About You You bring a strong customer-centric mindset and leadership experience. Ideally, you have: A bachelor's degree in business, communications, or a related field 5+ years of experience in customer service or sales support, preferably in industrial or technical sectors Experience managing teams and improving operational processes Fluency in English; additional languages are a plus Strong interpersonal, problem-solving, organizational, leadership, and communication skills What You Can Expect From Us A supportive and inclusive work environment where every individual is valued Opportunities for growth and development within an industry that never stands still Competitive salary and benefits package, including: Hourly or annual pay options Sign-on and relocation bonuses PTO aligned with Sandvik policy Internet and cell phone allowances Sales commission plans 401(k) employer contributions Performance-based bonuses Tuition reimbursement Flexible office options, including the possibility to work from home A commitment to safety and a zero-accident environment Additional Information This position is based in Concord, North Carolina, USA. Travel may be required depending on business needs. Kanthal is an Alleima company and a world-leading brand for products and services in industrial heating technology and resistance Material. Backed by our skilled people and pioneering technology, every innovative solution is a creative partnership with our customers. With a strong commitment to reducing climate impact, we support some of the world's largest and most exciting projects. 🔗 Learn more at *********************** and ***********************

Sales Customer Service Manager Kanthal, part of the Alleima Group, is a world-leading brand for products and services in industrial heating technology and resistance Material. In this exciting role, you will be part of a new team built from scratch, combining deep internal expertise with fresh external perspectives to meet evolving business needs. Your Role As Sales Customer Service Manager, you will lead and support customer service operations while collaborating closely with the sales team to drive performance and satisfaction. Key responsibilities include: Provide post-sale customer service via phone and E-Mail, handling high volumes of general inquiries (e.g., billing, suggestions, complaints) Support the sales team in achieving objectives and improving efficiency and customer satisfaction Manage escalations of unresolved customer inquiries and share market intelligence with product and sales teams Plan, direct, supervise, and evaluate workflow, recommending operational improvements Make hiring decisions and conduct performance appraisals Ensure the customer service team operates effectively and meets sales and profitability targets Maintain compliance with local legislative frameworks About You You bring a strong customer-centric mindset and leadership experience. Ideally, you have: A bachelor's degree in business, communications, or a related field 5+ years of experience in customer service or sales support, preferably in industrial or technical sectors Experience managing teams and improving operational processes Fluency in English; additional languages are a plus Strong interpersonal, problem-solving, organizational, leadership, and communication skills What You Can Expect From Us A supportive and inclusive work environment where every individual is valued Opportunities for growth and development within an industry that never stands still Competitive salary and benefits package, including: Hourly or annual pay options Sign-on and relocation bonuses PTO aligned with Sandvik policy Internet and cell phone allowances Sales commission plans 401(k) employer contributions Performance-based bonuses Tuition reimbursement Flexible office options, including the possibility to work from home A commitment to safety and a zero-accident environment Additional Information This position is based in Concord, North Carolina, USA. Travel may be required depending on business needs. Kanthal is an Alleima company and a world-leading brand for products and services in industrial heating technology and resistance Material. Backed by our skilled people and pioneering technology, every innovative solution is a creative partnership with our customers. With a strong commitment to reducing climate impact, we support some of the world's largest and most exciting projects. 🔗 Learn more at *********************** and ***********************

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Job Description Dice Development Group is seeking enthusiastic and dependable individuals to join our team as Entry Level Customer Engagement Associates. This is an in-person, customer-facing role supporting our clients through retail sales, promotional events, and customer interaction within local retail locations. This position is perfect for applicants who enjoy working directly with people, want hands-on experience in retail, customer service, and sales, and are looking for a company that offers paid training, career growth, and a supportive team environment. Responsibilities Greet and engage customers face-to-face in a retail environment Promote client products and services through in-store demonstrations and conversations Support daily retail sales and customer outreach Maintain brand professionalism and represent clients in a positive manner Collaborate with team members and managers to meet sales goals Requirements Retail, customer service, or sales experience is a plus (not required) Strong communication and people skills Positive attitude and willingness to learn (student mentality) Comfortable working onsite, speaking with customers, and performing face-to-face interaction Team player with strong problem-solving skills What We Offer Competitive base pay + performance-based bonuses Paid, hands-on training Leadership development and advancement opportunities Fun, supportive, and energetic work environment Opportunities for travel and company events Merit-based promotions and career growth pathways

Why Victor? Learning Organization: Victor provides the best training for new grads and clinicians looking to begin their career! Leadership Development: Victor provides employees leadership training and promotes within! Many of our executive leadership team have been promoted from entry-level positions! Reimbursements: Victor provides reimbursements for license registration fees, CEUs, travel, internet/cell phone usage and more! Loan Forgiveness: Victor employees can apply for Public Service Loan Forgiveness! JOB SUMMARY The Community Services Supervisor is directly responsible to the Executive Director for the day-to-day operations of the program services. The Community Services Supervisor manages the functioning of service delivery teams, which provide a wide array of community-based youth and family support services. These services may include child and family team planning, resource acquisition, case management and linkage, interagency collaboration, prevention and early intervention, outreach and engagement functions, and community education activities. ESSENTIAL FUNCTIONS Monitors and controls the delivery of community service programs in accordance with Agency standards and acceptable professional practices. Monitors and ensures that documentation and case records are developed and maintained in accordance with Agency and all relevant funding stream requirements. Provides supervision and performance management of program staff. In partnership with the Executive Director, develops, maintains, and assures implementation of on-the-job training and orientation of new staff. Provides support and oversight of specific program referral and intake processes, as well as collaborating with stakeholders regarding access to services by identified target populations; maintains high quality service delivery and good working relations within the community being served. Implements and maintains quality assurance systems and reporting programs related to community services and participates on Quality Improvement teams as assigned. Provides direct community-based services as needed to ensure program and service delivery continuity. Develops and maintains effective relationships with community agencies and stakeholders such as Social Services, Adult and Juvenile Justice, Mental Health, and education. Provides on-call services for service delivery team as needed. Completes other duties as assigned. MINIMUM REQUIRED EDUCATION AND EXPERIENCE Bachelors' degree in a behavioral science field, in addition to demonstrated leadership or supervisory qualities, skills, and abilities. Must have verbal and writing skills in the English language, and the ability to write concise, informative professional reports and all assigned documentation in a timely manner. POSITION/PROGRAM REQUIREMENTS Must possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency's Personnel Policy: Motor Vehicle Operating Standards. Must be physically and mentally fit in accordance with the Agency's Personnel Policy: Physical Fitness Standards and Examinations. Must be willing to complete a Tuberculosis (TB) test, and drug screening test. Must be willing to complete a personal background investigation conducted by the State of California. Must obtain First Aid Certification. Must obtain a CPR Certification (only when required by local county or program). Must be flexible to work nights and weekends, may need to work a split-shift, varying schedule according to operational need. Must be willing to work within a culturally integrated workplace and be willing to respect human differences based upon protected classes as defined by state, federal and local laws, or any other condition that distinguishes people from one another. PHYSICAL REQUIREMENTS Have an adequate range of body motion and mobility to work in a residential, office or outdoor environment including standing and walking (even and uneven surfaces), alternating between standing and sitting for extended periods of time, bending, kneeling, twisting, reaching balancing and occasional carrying and lifting up to 25 pounds occasionally, and up to 10 pounds frequently. Physically able to walk up and down stairs routinely. Physically able to perform CPR and First Aid as trained. Must be able to sit for prolonged periods of time in a vehicle for traveling to recreational activities, home visits, DCFS and court locations which may be up to 100 miles driving distance. Requires the ability to utilize computer and telephone systems, which includes the coordination of eye and hand and fine manipulation by the hands and fingers for typing, writing and working with files. DESIRED QUALIFICATIONS Completion of a clinical program with a Masters' or Ph.D. degree in Social Work, Psychology, or a closely related field of behavioral or medical science from an accredited educational institution. Previous work with severely emotionally disturbed children, seriously mentally ill adults, and at risk families. Possess basic knowledge related to public regulations and guidelines governing the operations of mental health and social service programs. Previous experience working within a MediCal certified site and familiarity with MediCal billable standards and expectations. Knowledge of, and experience with, the Mental Health Services Act funding streams, programming, and stakeholder processes. Pay Range: $70,304 - $93,735 Annually DOE Benefits: Low cost Medical, Dental and Vision Life Insurance plan for employee and family 8 Paid Holidays, PTO and Sick pay Retirement Savings Plan (403B) 100% Employer Funded Retirement Plan Employee Assistance Program Mileage Reimbursement Verizon Wireless Discount Employee Referral Bonus Program

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under general managerial review: Manages all activities of the Universal Customer Service (UCS), the Switchboard and the campus receptionists, and the Telemarketing Services. ESSENTIAL FUNCTIONS: Research new methods and technologies. Recommends automated solutions or changes to current operations procedures which improve responsiveness. Informs and trains staff in new policies, products and procedural changes. Functions as liaison to branches and other internal departments to secure resolutions of issues and respond to inquiries. Directly manages the staff and activities of the outbound calling and the inbound telemarketing units. Monitors performance of staff providing management with regular reports to the quality and quantity of service provided. Recommends all salary, training and other personnel activities for subordinate staff. Marginal Functions: 7. New FSA provides departmental training for Financial Sales officers and performs additional job-related duties as required. MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Progressively more responsible experience, to include managerial and/or supervisory responsibilities within an operational or new accounts area of a financial institution where incumbent has gained a working knowledge of various types of financial products and how they are serviced. Previous experience selling financial services and college level course in accounting or finance a plus. Must be PC literate and possess excellent interpersonal communication, organization, and leadership skills. PHYSICAL DEMANDS: Works for extended hours at CRT. MENTAL DEMANDS: Identify how changes to current policy and/or financial products will affect present operations. Provide appropriate training to new personnel in an environment which has constant demands. Assess work flow in various areas and shifts personnel to meet changing volumes. Research new technologies and identify if these "state of the art" processes are cost effective for our operations. Maintain composure while responding to service requests from demanding clients. EQUIPMENT USED TO PERFORM FUNCTIONS: Telephone, PC, various Voice Response and data transmission systems, Fax Machine, photocopiers, and 10-Key. DECISION MAKING: (Give examples of decisions and recommendation made by incumbent) Identify and recommend best solution to improve current operations. Implement training programs to enhance the skill sets of each employee. Determine budgetary requirements for the three areas. SUPERVISORY RESPONSIBILITY: (List number of subordinates) Directly Supervised: 15 Indirectly Supervised: 76 EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $68,640.00 - $81,946.10