Customer service supervisor jobs in Tennessee - 3,305 jobs

Head of Customer Experience About The Role As Head of CX, you'll own the full customer journey, from first contact through lifelong retention, ensuring every touchpoint reflects our promise of care and trust. You'll be a voice of the customer in company strategy, championing data-driven improvements that increase satisfaction, loyalty, and profitability. We're looking for a strategic, empathetic, and systems-minded leader to own the full Customer Experience function. You'll lead and mentor a team of 20+ CX professionals, while also partnering across Product, Operations, and Marketing to reduce friction, improve satisfaction, and design moments of delight. You're someone who can zoom out to architect a strategy, and zoom in to rewrite a macro or handle a tough customer call when needed. Responsibilities Leadership & Strategy Lead and inspire the CX team to deliver best-in-class service and results. Set department goals, forecasts, and KPIs aligned with company objectives. Prioritize initiatives that have the greatest impact on customer satisfaction and operational efficiency. Mentor and foster camaraderie, professionalism, and accountability. Communicate customer insights and opportunities to cross-functional stakeholders in a timely, actionable way. Stay current on CX trends and best practices to inform ongoing strategy and innovation. Operational Excellence Ensure the team is appropriately staffed, trained, and scheduled to meet quality benchmarks. Measure and report performance across key metrics, including hold time, first reply time, customer effort score, CSAT, inbound/solved ratio, negative reviews, and cost per ticket solved. Build and maintain clear, repeatable systems and resources that enable efficient work: Up-to-date training materials and knowledge bases Effective macros, scripts, and talking points Simple, well-documented SOPs Context sharing from other departments to improve coordination Customer Advocacy & Insights Act as the voice of the customer across the organization, identifying trends, pain points, and opportunities for improvement. Drive continuous improvement of customer and employee experiences through data-driven analysis and collaboration. Serve as the final escalation point for complex or sensitive customer issues, resolving with empathy and professionalism. Engage directly with customers across channels when needed to model excellence and stay close to the experience. Innovation & Automation Design and implement solutions that reduce inbound volume by addressing root causes and improving processes. Leverage automation, AI, and improved workflows to streamline response time and enhance quality. Continuously optimize self-service tools, help center content, chat prompts, macros, and training materials to empower both customers and agents. What Success Looks Like High team member morale CSAT consistently above 90% One Touch Tickets increased by 25% Average call wait time below 2m About You You're a builder and mentor who loves creating clarity in complexity. You know how to blend empathy and analytics to inspire both customers and teams. You're comfortable in fast-moving environments and can turn feedback into scalable systems. Bachelor's degree required 5+ years of experience leading a Customer Experience team Strategic thinker, able to solve problems quickly and efficiently Professional, positive, sincere, adaptable, and a quick study Natural leader with the proven ability to lead a team to achieve a shared goal Exceptional written and verbal communication skills, knack for building rapport with people quickly and easily Able to prioritize multiple tasks without letting a single detail slip through the cracks Understanding of key performance metrics for employees and department Extra Credit Experience designing or re-architecting CX operations for scale Proven track record leading hybrid teams (in-house + outsourced) Hands-on familiarity with CX automation tools, AI chat, or CRM optimization Success collaborating with Product and Engineering to close feedback loops Proficient in Gorgias, Talkdesk, Shopify Work Environment We take great pride in our hometown of Chattanooga and our multiple facilities here: our downtown office and our new digitization plant, where thousands of family memories are carefully handled and converted every day. This role is based in the recently remodeled CX floor inside the plant. Why Join Us We are at an exciting inflection point, transforming from a one-time digitization service into a lifelong platform for preserving and sharing family stories. As our Head of CX, you'll shape how millions of families experience that transformation.

Title: Customer Account Facilitation Specialist Department: Relationship Management Team Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM Join a Culture Like No Other! Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace - we're a community that thrives on innovation, support, and making a difference. We're looking for a Customer Account Facilitation Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience. Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! Your Role: Serve as the main point of contact for clients, facilitating clear communication and setting expectations Negotiate effectively with clients and other contacts to achieve optimal outcomes Handle challenging client situations with strong de-escalation skills Ensure timely submission of clients for release with accurate documentation Deliver exit packages promptly and with attention to detail Manage a live call queue and team email inbox with responsiveness and professionalism Maintain thorough, accurate client records in Salesforce Manage both existing and new client files collaboratively within the team Respond to emails, calls, and client feedback within 24 hours Maintain consistent professional communication via phone, email, and mail Key Skills and Proficiencies: Proven negotiation and conflict resolution skills Strong de-escalation and problem-solving abilities Results driven and outcome focused Excellent written and verbal communication skills Exceptional interpersonal skills and professionalism Ability to work independently and within a team Strong time management and multi-tasking abilities Flexibility and adaptability in a fast-paced environment High attention to detail and accuracy Ability to prioritize tasks and delegate when appropriate Proficiency with Salesforce, Excel, Google Sheets, and Google Workspace Prior customer service experience is required minimum of 2 yrs Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM Compensation details: 50000 Yearly Salary PI199edb4d7ad4-37***********8

Epitec is seeking a Dealer Chat Agent to join our automotive client's team. As a Dealer Chat Agent, the candidate will provide live chat assistance to dealers, offering general support and playing a key role in client programs. This is an ongoing W2 contract This is a hybrid position in Smyrna, TN (Mon - Thurs onsite, Fri remote) This position offers $25/hour, 10 days PTO, 16 Paid Holidays, medical contributions (if desired), dental/vision, 401k retirement savings plan Top Responsibilities Provide real‑time chat support to dealership service, parts, and warranty teams, addressing general maintenance, service, and repair inquiries. Navigate and research Service Manuals, TECH LINE cases, ASIST, and internal resources to deliver accurate guidance. Support the LenZ program, including onboarding new dealers, managing enrollments, assisting with platform usage, and promoting proper adoption. Document and manage all support cases, updating Salesforce reports/dashboards and ensuring accurate recordkeeping. Create and update PowerPoint presentations, Excel reports, meeting materials, and other documentation for internal teams and leadership. Provide non‑diagnostic technical assistance to dealers via outbound calls and initiate Tech Link remote sessions for PC and technical issues. Assist with departmental initiatives including PEEK training coordination, Tech Alerts creation, and other support tasks as assigned. Top Qualifications 2+ years of experience in a professional environment; automotive service, parts, or IT support experience strongly preferred. Strong interpersonal and communication skills with the ability to manage multiple time‑sensitive tasks. Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint); Salesforce experience preferred. Ability to learn and use department applications such as CONSULT, Webex, ASIST, EPC, and NNAnet. Typing speed of 40+ WPM and strong documentation habits. High school diploma required; AA degree or relevant technical coursework preferred. Strong problem‑solving skills with the ability to view decisions from the customer's perspective and recommend appropriate actions.

Arconic is currently in search of a Customer Sales and Service Support to join our Global Rolled Products (GRP) TN business unit. GRP is a dynamic global organization that offers the widest variety of aluminum plate and sheet in the world. GRP is mad Customer Service, Sales, Support, Industrial, Service, Operations, Retail

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day. We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team. We are looking for qualified candidates to fill openings within our Call Center. Our Call Center strives for excellence in customer service while working in a fun and friendly environment! Key Requirements: 2 years Customer Service experience required Call Center experience preferred Excellent communication skills verbal, written and listening Ability to analyze customer's needs quickly and efficiently Appliance Parts knowledge (helpful but not required) Demonstrated competency in Windows Strong Internet Search knowledge Ability to thrive in a lively working environment and multi-task The flexibility to work weekends and other varied schedules Company Perks: Competitive salary; annual performance bonuses 100% paid Medical/Dental/Vision benefits Paid vacation Paid sick time Paid company Holiday's Catered monthly lunch Quarterly Themed Parties Sunny, casual, creative office Kitchen with coffee and pastries available Entertainment room with ping pong table, TV and video games AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. Applicants must be able to pass a drug screening and background investigation.

Benefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Abe Barwegen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Customer Service Representative - Trucking Pay: $19-21/hour (Contract) Schedule: Tuesday-Saturday, 3:00 AM - 11:00 AM/12:00 PM Support daily trucking operations by maintaining accurate load and dispatch information, communicating with drivers and customers, and ensuring timely scheduling and paperwork. Key Responsibilities: Enter and update orders in the dispatch system (ERD, LFD, rail cut-off, appointments) Communicate with customers and drivers via phone/email Schedule and confirm pickups and deliveries Track containers, chassis, and yard inventory; prepare reports for Fleet Managers Ensure all driver/load paperwork is complete and scanned Support Fleet Managers and relay capacity needs Qualifications & Environment: Comfortable in a fast-paced trucking environment with direct communication Outgoing, detail-oriented, and able to multitask Background check and drug screen required

About Albea & the Product line that is recruiting Albéa is a global leader in beauty, personal care, oral care, pharmaceutical and food packaging. Our site, Albéa Querétaro is specialized in Laminate Tubes for Oral Care, Hair Care, Cosmetics & Phamaceutical Markets. Scope Sales: Manage of 14 mio demand / Month Customers: 8 Reports to Supply Cahin Manager Main activities Manage customer service efforts to insure appropriate levels of customer responsiveness. Manage and ensure accuracy of data in SAP to show customer requirements & promises on SAP, including new project development. Participate in/identify continuous improvement projects to further our Lean to Win execution. Oversee liability negotiation processes to achieve inventory control goals. Convert corporate initiatives into language & priorities for local supply chain execution. Assure proactive actions in case of crisis. Manage & cross-train customer service team to empower their action within business. Accountability including KPIs Guarantee customer gets their product as promised in quantity and time as promised & continuously pursue to get customer what he requested. Guarantee liability negotiation is follow up in weekly basis. Manage customer service efforts to insure appropriate levels of customer responsiveness. Guarantee problems are escalated on time Guarantee sales vs forecast accuracy Guarantee X projects for continuous improvements. Profile (Experience & qualifications) * Bachelor degree (Industrial Engineering, Supply Chain Management, Accounting, Business Admin, a plus). * SAP mandatory Knowledge/Technical Skills required * Strong ERP and data analytics background (data mining). Work with partners to work with the ERP systems interactively. * Proficient in the use of MS/Office products Leadership skills Engage & Act - Manages priorities, Acts at the right time and decisively. Win as One Team -Breaks silos. Actively supports and contributes to the success of other departments. Achieve Goals - Honors commitments. Finishes what s/he has started. Ensures customer satisfaction.

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. Job Summary: The Member Services Representative is responsible for providing outreach to our members to help them navigate the complex healthcare delivery system. This will entail verifying their primary care physician and eligibility and contacting their insurance plan when applicable to ensure they are assigned to ArchWell Health. This role has the potential to handle provider data management and will need to verify AWH provider information with these insurance partners when applicable. An ideal candidate will have a deep understanding of the healthcare ecosystem, have strong attention to detail, and be driven by a passion for providing quality care to seniors. Duties/Responsibilities: Outreach to members and insurance partners over the phone to verify members are assigned to ArchWell Health and schedule members for appointments Complete proper documentation of all member and payor outreach Assist members in problem solving potential issues related to the health care system Validate provider data on file with insurance partners Utilize and manipulate shared Excel spreadsheets to track membership and interactions. Required Skills/Abilities: Proficient PC skills to include Microsoft Office and Excel Passion for helping senior members successfully carry out care plans Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public Basic medical terminology Understanding of Medicare Advantage Education and Experience: High school diploma or equivalent education (GED) required A minimum of one year working in healthcare, ideally with experience related to benefits and insurance required eClinical Works or similar EMR experience preferred ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Under direct supervision of the Aquatics Superintendent and Aquatics Facility Manager, this position oversees the day-to-day operations of a city pool. Ensures that all appropriate water health and safety standards are maintained. ***PLEASE NOTE: THIS POSITION WILL REMAIN OPEN THROUGH DECEMBER 18, 2025, OR UNTIL FILLED.*** Example of Duties RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Supervises deck activity, lifeguards, pool attendants, cashiers, and patrons. Oversees the established aquatic programs and activities providing a high level of customer service. Oversees the maintenance of the pool and facility, to include chemistry, cleanliness, and other related maintenance. Participates and assists in all training sessions. Maintains records of operational facility usage; monitors and maintains inventories of pool equipment and supplies. Maintains and updates knowledge of current practices in Lifeguarding, First Aid, CPR, AED, and other operations. Assumes responsibility for the health and safety of the patrons. Responds quickly and effectively to all rescue or emergency situations. Performs first aid, CPR, and AED techniques as necessary. Responds to inquiries and requests received from patrons. Ensures that all possible safety measures are observed, including taking proper care of equipment and conducting regular inspections. Reports information regarding unsafe or suspicious activity including but not limited to: break-ins, accidents, chlorine levels, chlorine leaks, acid leaks, chemical problems, and all mechanical issues to the Aquatics Superintendent. Completes Accident and Incident report forms to be turned into the Aquatic Superintendent. Enforces pool rules and maintains discipline following department procedures and regulations. Performs related duties as assigned by Aquatics Superintendent or Aquatics Facility Manager. Typical Qualifications MINIMUM EDUCATION AND TRAINING Education and Experience: Must be 18 years of age. License and Certifications: Current Lifeguard Certification Current First Aid, CPR, and AED Certification Current Lifeguard Instructor (LGI) Current Water Safety Instructor (WSI) OTHER FUNCTIONS: Works together as a team with other Aquatics Staff and other departments. Performs with a high level of customer service and ensures a positive customer experience. Maintains a professional appearance and demeanor, including abiding by uniform requirements. Supplemental Information KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Strong leadership and managerial skills; Excellent oral and written communication skills; Integrity, self-motivation and the ability to work cooperatively with respect for members, guests, and other employees; Current certification for lifeguarding methods and procedures preferred Current certification for Lifeguard Instructor and Water Safety Instructor Current certification for First Aid, CPR, and AED Knowledge of rules and regulations governing conduct of the public at an Aquatic Facility Ability to enforce rules and address employees' and/or patrons' questions and concerns in a diplomatic and professional manner Skill in maintaining swimming pool filtration and sanitation systems; Ability to react calmly and effectively in emergency situations; Excellent communication skills, both verbally and in writing; Ability to understand and abide by department customer service standards and procedures; PHYSICAL REQUIREMENTS: Lifting, usually 50 pounds or less; Must be able to respond to situations quickly and accurately. WORK ENVIRONMENT: Must be able to work with little to no temperature control and is routinely exposed to various chemicals (i.e., chlorine, muriatic acid, cleaning materials, and disinfectants). Exposed to extreme heat and humidity, works on uneven and/or slippery surfaces, and is periodically exposed to hazardous conditions/situations. Incumbents may be exposed to bloodborne pathogens.

Job Information State of Tennessee Job InformationOpening Date/Time01/20/2026 12:00AM Central TimeClosing Date/Time02/02/2026 11:59PM Central TimeSalary (Monthly)$7,458.00 - $9,697.00Salary (Annually)$89,496.00 - $116,364.00Job TypeFull-TimeCity, State LocationNashville, TNDepartmentTransportation LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, DAVIDSON COUNTY This position is in the Traffic Design Division - Safety and Work Zone - Safety and Work Zone Projects Section. For more information, visit the link below: This position has a starting salary of $9,100 monthly/$109,200 annually. Qualifications QUALIFICATIONS (Education must be from an accredited institution.) Education and Experience: Bachelors degree in related field and 5 years of demonstrated competency in related field OR Associate degree in related field and 7 years of demonstrated competency in related field OR High school diploma and 9 years of demonstrated competency in related field NECESSARY SPECIAL QUALIFICATIONS Some positions may require a professional license and/or certification. Any requirement will be denoted in the position description. Overview SUMMARY The TDOT Team Lead will supervise professional and technical staff and supervisors. This role will apply and lead the unit implementation plan. This position will develop, mentor, and train each team through empowerment, communication, and delegated authority. This position will use the department policies, discipline specific technical guidance, procedures, and manuals to deliver the expected outcomes. The TDOT Team Lead will pilot national best practices within their team and report and recommend ideas that drive innovation and efficiency. This role will develop work plans that are in alignment with the unit's implementation plans. The Team Lead will manage unit work plans, schedules, and budgets, ensuring expected outcomes, performance, and accountability of each team member. Responsibilities RESPONSIBILITIES 1. Manage resources to allow the team to perform their roles effectively and efficiently, optimizing the team's ability to successfully address unanticipated challenges 2. Implement the unit work plans in alignment with the departments strategic vision 3. Develop, monitor, and maintain schedules and budgets 4. Mentor staff in the areas of leadership, professional conduct, emotional intelligence, and teamwork 5. Manage change by serving as the bridge between executive direction and the envisioned change, clarifying the vision, taking ownership of the change, communicating effectively, remaining transparent, and holding yourself and others accountable throughout the process 6. Minimize potential impacts to the project scope, schedule, and budget by proactively assessing risk factors on assigned projects 7. Enforce safe work practices and procedures, encouraging team members to identify unsafe or unhealthful workplace conditions or hazards without fear of retribution 8. Provide direct supervision to staff. Serve as an advocate to inspire and empower the team to challenge conventional processes, and to research, pilot, and implement innovative concepts that drive efficiency and improve sustainability of department resources, while concurrently navigating daily issues regarding work responsibilities, colleague, and customer relations 9. Implement TDOT's procedure related to disciplinary actions, including prompt acknowledgement of a concern, coordination with executive staff, and maintenance of required documentation 10. Build a culture of continuous learning, enacting a succession planning process that recruits staff, develops leaders both functionally and culturally, and ensures continuity of critical roles and employee retention 11. Lead the team in providing exceptional customer service to both internal and external customers, exercising effective listening skills, providing prompt responses, and communicating effectively 12. Create a culture of accomplishment by communicating expectations, assisting employees in establishing measurable goals, providing timely feedback, and training, ensuring the necessary tools are available for the employee to achieve their goals and formally and informally celebrating the achievement of goals with the employee 13. Build a culture of continuous learning through the development of employees both functionally and culturally to ensure continuity of critical roles and employee retention Competencies (KSA's) Knowledge, Skills, Abilities, and Competencies (KSACs): Skilled in team building, communication, change management, and emotional intelligence Skilled in leading meetings, including agenda writing and time management Skilled in innovative and creative problem solving Ability to develop and maintain working relationships and communicate with a wide variety of individuals Ability to use critical thinking and judgement to problem solve and make well informed decisions independently Ability to perform multiple tasks accurately and in a fast-paced environment Knowledge of interviewing practices and techniques Knowledge of the principles in leading groups to achieve the desired objectives, including conflict resolution Knowledge of the principles and practices of supervision including planning, organizing, directing, motivating, and making decisions Knowledge for the rules, processes, and technical skill sets for the area supervised

We are seeking a dedicated and customer-focused individual to join our team as a Bilingual Phone Support Representative at Journeys. In this role, you will handle inbound customer calls, assisting with order placements, tracking, updates, cancellations, and providing comprehensive information about our products and website. Your commitment to delivering exceptional service will play a crucial role in enhancing our customers' experiences. Key Responsibilities: Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up-to-date. Data Management: Utilize various computer software and applications to navigate customer accounts, document case notes, process orders, and handle payment information efficiently. Brand Representation: Serve as an ambassador for the Journeys brand, personalizing each interaction to foster customer loyalty and retention. Performance Standards: Consistently meet attendance requirements and key performance indicators (KPIs) to maintain high service quality. Information Security: Uphold the safety, security, and privacy of all customer information in compliance with company policies. Additional Support: Perform other tasks as needed to support business operations. Qualifications: High school diploma or GED. 1-2 years of customer service or retail experience preferred. Strong verbal, written, and interpersonal communication skills. Ability to thrive in a fast-paced, dynamic environment while meeting performance expectations. Proficiency in learning and using new software applications. Excellent problem-solving and conflict resolution skills. Strong attention to detail and ability to multitask effectively. Reliable attendance and willingness to work a flexible schedule, including performance-based schedule bidding. Fluent in English and Spanish with strong typing skills (must meet minimum words-per-minute requirement). Benefits: Employee Discount: Enjoy a 40% discount on Journeys merchandise, in store and online. Weekly Pay: Receive weekly compensation for your work. Comprehensive Paid Training: Receive in-depth training over two seeks to equip you with the tools and knowledge needed for success in this role. Career Growth: Unlock opportunities to advance your career within Journeys, with pathways to grow in customer service, leadership, and beyond. Health and Wellness: Access medical, dental, and vision insurance options, along with mental health support through an Employee Assistance Program. Retirement Savings: Participate in Genesco's 401(k) plan with company matching contributions. Education Support: Benefit from tuition assistance, student loan contributions, and discounts on educational programs. Financial Protection: Take advantage of life insurance, critical illness, and hospital indemnity plans. If you are passionate about delivering outstanding customer service and eager to represent the Journeys brand, we encourage you to apply for this position. Apply

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 5600 Navy Road, Millington, Tennessee 38053 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. We operate multiple Call Centers internationally and job are available at our Johnson City, TN and Sneedville, TN locations. Our management team is filled with leaders who are focused on delivering the best service in the industry. Check us out at **************** Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization. We're seeking dedicated, qualified candidates to join our team of Customer Solutions Experts (CSEs). CSEs are responsible for taking in-bound calls from members in need of roadside assistance (tire change, jump start, tow for their vehicle) via phone, arranging the needed service by selecting and dispatching a service provider, and providing customer care and follow up. Inbound Calls Only No Cold Calls No Sales No Collections Ask you interviewer about: Wear what you want - our relaxed dress code allows you to be comfortable at work. Great Pay Paid Holidays Paid Time Off Paid Training Opportunities for Career Advancement We Welcome: Full Time Part-time Veterans Students Internships This is a great opportunity to lead as you learn and develop within an organization that continues to grow year after year! We are a great place to work and have a fun and friendly work environment! Qualifications TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. We operate multiple Call Centers internationally and job are available at our Johnson City, TN and Sneedville, TN locations. Our management team is filled with leaders who are focused on delivering the best service in the industry.Check us out at **************** Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization. Do you enjoy helping people? We are searching for dedicated customer-oriented candidates. Customer Solutions Expert (CSE) help customers that are in need of roadside assistance. We partner with service providers all over the US and Canada to help customers in need. We are looking for individuals who can utilize modern technology to perform basic tasks such as address location, research, and basic typing. Our revolutionary technology takes the guess work out of the job and provides you with all the tools you will need to be successful. Essential Functions: Answer inbound customer calls. Determine customer needs through active listening. Ask essential probing questions to understand each customer's unique situation. Communicate via phone to external service providers to dispatch correct service. Navigate computer program and input information to locate each member and identify nearby service providers. To qualify as a CSE, agents must have full working knowledge of all ADS projects and be skilled to dispatch roadside assistance for all members. Additionally, they must maintain ranking within the top 10% of agents in production on a weekly basis. An exemplary attendance and adherence record is also required for consideration and will be monitored to ensure standards are upheld. Compliance with all other policies and procedures will directly impact the ability to be part of/remain on the CSE team. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Required Qualifications: Rank among top 10% of CSE in production Maintain exemplary performance, attendance, adherence and compliance record Minimum 1-year customer service experience in call center Must have good computer skills and accurate typing skills Ability to multitask use multiple screens and data bases with ease Must be flexible to work at least one day out of the weekend This position requires working in a team environment where individual and team production is highlighted and shared openly. This position operates on a mid-shift schedule between 10 AM and 6:30 PM. You must be able to work this shift in order to be considered for this position. This is a great opportunity to lead as you learn and develop within an organization that continues to grow year after year! We are a great place to work and have a fun and friendly work environment!

As Customer Solution Expert you will consolidate and develope relationships with laboratory technicians and managers in clinical and microbiological laboratories through consultation and technical/scientific support for solutions, diagnostic protocols, software, reagents, and devices. In-depth understanding of the technical and operational needs of solution users, preparing activities, tools, and services vital to improve the quality, safety, and efficiency of clinical laboratory processes. Proposal and implementation of DS products, services, and solutions according to strategic-operational indications provided by Management and synthesized in assigned objectives (personal and team). Job Description Main responsibilities will include: * Builds and manages relationships: Establishes direct connections with stakeholders like Microbiology, Clinical Pathology Units and Pathologival Anatomy. * Ensures implementation: Ensures timely implementation of new equipment and systems post-DS solution installations. * Customer support: Assists customers in using DS solutions accurately and handles product complaints and recalls promptly. * Collaboration and analysis: Collaborates with local and European teams to maintain relationships and analyzes diagnostic procedures for improvement opportunities. * Training and feedback: Conducts auditing, training, and user education activities, supervises activities within company systems, and collects structured feedback. * Product launch and support: Actively participates in product launches, preventing user difficulties, and contributes to Scientific Support activities * Coverage of Lombardy area. About you * Bachelor degree or equivalent experience in Scientific Disciplines, preferably with a specialization in Microbiology. * Deep understanding of purchasing mechanisms in public and private hospital settings. * Proficiency in Solution Selling techniques. * Excellent command of Windows XP and major Microsoft Office applications, particularly Excel. * Strong problem-solving abilities and entrepreneurial spirit. * Continuous scientific updating and personal development. * Ability to understand customer needs and focus on customer development. Preferably located within the region. Our target base salary range for this role is between€40,400 and €50,000per year, complemented by a competitive bonus structure and a comprehensive benefits package. Click on apply if this sounds like you! We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. Why join us? BD is proud to be certified as a Top Employer 2025 in Italy, reflecting our commitment to creating an exceptional working environment. A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. Become a maker of possible with us! At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. To learn more about BD visit:********************** Required Skills Optional Skills . Primary Work Location ITA Milano - Via Enrico Cialdini Additional Locations Work Shift At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You. Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location. Salary Range Information €40,400.00 - €64,625.00 EUR Annual

At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and neighboring states. Services include diagnostic assessment, medical management, psychotherapy, and TMS and Spravato treatments along with Intensive Outpatient Services for adolescents and adults. Founded in 2001, Athena Care is “in-network” with most major insurance plans. Athena Care is currently seeking a Supervisor of Medical Support Services for our Nashville and surrounding clinics with a schedule of Monday - Friday, 8am - 5pm. The Supervisor, Medical Support Services, provides leadership, oversight, and operational supervision for Athena Care's medical support teams, with primary responsibility for Medical Technicians (in-clinic) and Medical Technician Phone Line / Float staff workflows. This role ensures high-quality clinical support for medication providers and interventional psychiatry programs (Spravato, IM Ketamine, TMS), while maintaining strong compliance with training standards, clinical documentation requirements, patient safety protocols, and regulatory requirements. The Supervisor should be comfortable responding to clinical inquiries from the medical technicians when they need guidance but may not need the provider. The Supervisor, Medical Support Services, serves as a key liaison to medication providers and clinical operations leadership, ensuring Medical Technicians deliver consistent, compliant, and patient-centered care across all assigned locations and phone-based support functions. Requirements Core Job Duties & Responsibilities 1. Team Leadership & Staff Supervision Serve as the primary supervisor for Medical Technicians and Phone Line/Float Medical Technician staff. Provide coaching, guidance, and performance feedback through ongoing mentorship and routine check-ins. Manage accountability, attendance, and performance improvement plans as needed. Support recruiting needs through interviewing, selection input, onboarding, and new hire training. Provide retraining or corrective action when gaps in performance or compliance are identified. 2. Clinical Operations Oversight (Spravato / IM Ketamine / TMS) Ensure Medical Technicians follow provider-established protocols and guidelines for interventional psychiatry services. Ensure high-quality patient observation, patient engagement, and therapeutic support practices are maintained across all services. Oversee controlled substance workflows and ensure ordering, inventory, and storage are completed in compliance with DEA/FDA requirements. Coordinate logistics and ensure readiness for daily treatment schedules at all sites. May require some hands-on direct patient care for IV Ketamine with the oversight and support of our medical team. 3. Phone Line / Float Operations Supervision Oversee phone line clinical support workflows including patient calls, texts, voicemails, messages, and faxes. Ensure staff appropriately delegate clinical concerns to providers and respond to patient needs in a timely and professional manner. Ensure workflows for pharmacy communications, appointment support, and patient triage are consistently followed. Manage float scheduling and clinic coverage across Middle Tennessee sites to ensure operational continuity and patient care needs are met. 4. Training & Ongoing Education Ensure continuing education and competency validation occurs regularly to maintain clinical excellence and compliance. Maintain accurate training documentation and ensure all staff meet required competencies. Ensure staff have proper support for EMR documentation standards and workflows. 5. Compliance, Audits & Quality Assurance Conduct routine audits for interventional psychiatry programs and phone line operations to ensure compliance and quality. Monitor documentation compliance in EMR and ensure staff documentation meets standards. Ensure compliance with regulatory requirements including OSHA, CLIA, HIPAA, CMS, and applicable state oversight requirements. Identify and resolve issues impacting patient experience and provider support, escalating as needed. 6. Performance Metrics & Monitoring Monitor and manage phone line team performance expectations using established metrics. Ensure phone line teams are meeting targets related to: Call and text acceptance rates Availability standards Average handle time expectations Schedule adherence Prior authorization completion targets Provide monthly performance reviews, coaching, and support plans to drive improvement. 7. Inventory, Supplies & Facility Readiness Manage inventory and ordering for onsite labs and interventional psychiatry programs including TMS and Spravato supplies. Ensure supplies are stored safely and appropriately, and that clinics remain fully stocked for daily operations. Monitor and ensure accuracy of clinical logs (e.g., refrigerator logs, controlled substance tracking, treatment logs). 8. Provider Support & Patient Access Act as liaison between medication providers and medical support teams to ensure smooth workflows and strong communication. Support appointment scheduling when needed and ensure adequate coverage at all sites. Ensure REMS enrollment and payer requirements are met for Spravato program participants. Job Requirements & Qualifications Education / Experience Associate's degree or higher in related field preferred. Prior experience in mental health or interventional psychiatry environment preferred (TMS and/or Spravato). Prior experience managing clinical or medical support teams preferred. Licenses / Certifications Current, unrestricted LPN or RN license issued by the state of TN required. Current CPR/BLS certification required (may be obtained prior to start date). Valid driver's license and ability to pass MVR screening requirements. Knowledge, Skills & Abilities Strong understanding of psychiatric disorders and interventional psychiatry treatment protocols Knowledge of regulations and compliance standards (OSHA, CLIA, HIPAA, CMS, etc.) Ability to complete manual vitals and perform blood draws Ability to train others effectively and coach performance improvement Strong organization, problem-solving, communication, and professional judgment Physical Requirements Office-type role with limited reaching, pulling, pushing, or carrying. Salary Description $75,000 per year

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Support Services SupervisorStatus: Full-Time, Non-Exempt Reports To: Support Services Manager Position Summary The Support Services Supervisor leads front-office operations to ensure patients receive timely, accurate, and professional service. This role oversees support staff, monitors workflow, and supports registration, scheduling, and check-out functions. The ideal candidate is organized, confident, and leads with professionalism, accountability, and teamwork. Primary Responsibilities Supervise and support front-office staff and adjust assignments based on patient volume and workflow Train new employees and reinforce accuracy, service standards, professionalism, and communication Ensure accurate documentation, insurance verification, and referral requirements Support proper scheduling and provide hands-on help during peak patient flow Monitor copay and balance collection; reconcile daily cash drawers Respond to patient concerns professionally and communicate clearly with providers and staff Secondary Responsibilities Provide coverage for registration, scheduling, phones, and check-out as needed Maintain supply organization and coordinate vendor or facility needs Participate in meetings, training, and continuous improvement efforts Follow HIPAA, OSHA, safety, and internal compliance standards Qualifications High school diploma or equivalent required Prior medical office experience preferred Leadership, scheduling, billing, or patient-service experience highly valued Ideal Strengths Strong verbal communication and service mindset Accuracy, attention to detail, and follow-through Calm, professional presence in a fast-paced environment Ability to resolve problems and manage competing demands Compensation & Wage Structure Wage: $20.00 per hour Eligible annually for cost-of-living wage increases, based on organizational guidelines and annual review outcomes Job Details Job Type: Full-time Expected Hours: 40 hours per week Medical Specialty: Dermatology Schedule 8-hour shift Monday through Friday Why This Role Matters This position directly influences the patient experience at check-in, throughout their visit, and during follow-up scheduling. Our team values service, humility, and accountabilityand we are proud of the standard we strive to uphold every day. If leadership through service is important to you, and you enjoy helping a team operate smoothly and efficiently, we encourage you to apply. Employment Contingencies: Employment may be contingent upon background screening, reference verification, and compliance with internal policies.