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Customer service supervisor jobs in Tyler, TX

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  • Manager Pharmacy Services, Oncology - Longview

    Christus Health 4.6company rating

    Customer service supervisor job in Longview, TX

    If your skills, experience, and qualifications match those in this job overview, do not delay your application. The Manager Pharmacy Services will manage the day-to-day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy, and committee involvement. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization initiatives, integrate clinical pharmacy programs, oversee pharmacy information systems, advance medication safety, and assure regulatory compliance. The also directly manage the activities of pharmacists and technicians and are actively involved in their areas of oversight to assure pharmacy staff remain competent and engaged in customer service, standardized work, and lean processes. xevrcyc Functions as the Pharmacist In Charge per the state Board of Pharmacy regulations. Job Requirements: Education/Skills Bachelor's Degree required Experience 6 - 8 years of technical experience preferred 2 - 5 years of Leadership/ Management experience preferred Licenses, Registrations, or Certifications RPH License in state of employment required Work Schedule: TBD Work Type: Full Time
    $55k-72k yearly est. 2d ago
  • Customer Care Manager - In Office

    Sellors Agencies

    Customer service supervisor job in Arp, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Supervisor, Customer Services

    Envoy Air 4.0company rating

    Customer service supervisor job in Longview, TX

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyout Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Client Services Supervisor

    Connecthomehealth

    Customer service supervisor job in Tyler, TX

    Connect Pediatrics provides in-home private duty nursing and therapy services to infants and children with complex medical needs. We employ clinicians and operations staff who are compassionate, qualified, and dedicated to ensuring the highest level of patient satisfaction. Job Summary Supports all operations aspects of private duty nursing services to medically fragile children. Manage and foster nurse and client relationships. Maintains active involvement in issues of cost containment by managing nurse schedules and effectively utilizes nurses when assigning cases. Provides leadership through planning, organizing, coordinating, continually monitoring, and thoroughly evaluating the services given to clients. Execute recruitment strategies to attract, screen, and hire quality nurses. Counsel and provide support to field nurses. Establish a strong collaborative relationship between office personnel and field nurses. Collaborate with the clinical management team to help facilitate coordination of care. Ensure compliance with all federal, state, and local laws and regulations. Establish and cultivate relationships with clients. Qualifications/Educational Requirements High school diploma; college preferred. Health care experience preferred. Excellent written and verbal communication skills. Being bilingual in Spanish is a plus. Ability to handle multiple tasks simultaneously and meet deadlines. Excellent organizational and time management skills. Positive attitude and self-motivated. About Connect Pediatrics: Connect Pediatrics went from being the best-kept secret in Pediatric Home Health to a key provider of Pediatric Private Duty Nursing and Therapy Services across the state of Texas. We strive to be the preferred provider of care for our patients, and the preferred employer for our talented team of clinicians and operations personnel. For the last three years, Inc. Magazine has named Connect Pediatrics as one of the 5000 fastest-growing privately held companies in the US! This is a huge tribute to our team and the culture that we have developed. For more information, please visit our website at ************************** Connect Pediatrics is an equal opportunity employer. Salary Description $43,000 - $47,000
    $43k-47k yearly 2d ago
  • Supervisor, Field Service

    Point Broadband 3.8company rating

    Customer service supervisor job in Wills Point, TX

    Wills Point, TX Do you want to be part of a team that's changing the way communities connect? Point Broadband takes pride in offering reliable and affordable broadband services to rural communities and small towns across the region. We're always on the lookout for talented, driven individuals to help us bring top-quality broadband services to more customers. Are you ready to be an integral part of a dynamic organization that values hard work, collaboration, and a steadfast commitment to providing exceptional service to our customers? Please let us hear from you! Summary: This position oversees and manages the daily operations of field service teams, ensuring efficient delivery of services to customers. This role involves coordinating technician schedules, ensuring the timely and accurate installation, maintenance, and repair of telecommunications equipment, and ensuring compliance with safety and regulatory standards. The supervisor also works to resolve operational issues, maintain customer satisfaction, and track performance metrics, while fostering team development and training. Effective communication with customers, management, and vendors is essential for successful service delivery and problem resolution. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to those listed below: Supervise installation/repair Customer Service Technicians to ensure compliance with company guidelines regarding all key performance indicators (KPI's) including quality, customer service, safety, work-order completion and closeout, and productivity requirements. Assist in training Customer Service Technicians on fiber-based and fixed wireless broadband services. Assist in the development of technicians and keeps abreast of the most current technology in the broadband industry. Schedule technicians so coverage is at a maximum during peak hours to maintain prompt service. Maintain compliance with industry standards such as NJUNS, 811, etc. Assure that any errors in installation or service are promptly resolved. Maintain accurate time and attendance reporting. Assist in developing, recommending and administering technical operations policies and procedures and maintains regular quality audits for compliance. Effectively communicate with customers, management, employees and installation and service partners (contractors). Assist in the development and management of the department's operating budget in accordance with corporate guidelines. Assist in the interview/hiring process, coaching, counseling and ongoing review process for technician positions and administer discipline consistent with corporate polices. Work with managers, supervisors and employees to promote a positive attitude and good employee morale. Maintain a professional appearance and appropriate behavior at all times. Maintain good attendance. Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or GED required. Three to four years of experience and related associate's degree, or equivalent combination of experience, training, and education. Experience must include; Fiber splicing and fiber restoration and/or fixed wireless broadband experience. Supervisory or management experience preferred. Computer Skills Word processing, spreadsheets, Internet software, email, database software Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to talk, hear, and communicate effectively. Ability to work while standing most of the time. Ability to walk or work over all types of terrain, in all types of weather. Ability to carry tools and equipment including gaffs, ladders, and tool belts. Ability to work in tight spaces while bending, twisting and reaching. Ability to climb poles using gaffs hooks and climbing belts. Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs) Ability to differentiate between assorted sizes and colors of wires. Ability to perform work in elevated places (i.e., roofs and utility poles) Ability to use drills, hammers, wrenches, screwdrivers and other hand tools. Ability to work with small components. Ability to use close vision, peripheral vision and adjust focus. Ability to work in poorly vented areas such as attics, in extreme temperatures. Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp. Ability to lift up to 90 pounds. Physically able to operate computer equipment and test equipment. Ability to work in environments that may have dust, dirt, noise, insects and cleaning solutions. Ability to work safely near power lines and electrical equipment. Ability to drive Company vehicles in a safe manner. Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position. Benefits: Medical (3 plans to choose from), Dental and Vision Short Term Disability Flexible Spending Accounts Company Paid Life as well as Voluntary policies 401(k) with generous company match Paid Time Off Share the Care Paid Time Off Paid Holidays Cell Phone Allowance *Applicable by Position* Career Progression Opportunities Discounted Broadband Services *Where Applicable*
    $34k-52k yearly est. 60d+ ago
  • Customer Service Associate

    Cavender's 4.5company rating

    Customer service supervisor job in Whitehouse, TX

    Job Description The Customer Service Associate is responsible for interacting with customers through incoming calls and emails to ensure all customer inquiries and problems are resolved, as well as providing support in day to day operation of the Customer Service Center. This role uses technology to interact, communicate, research, and resolve customer inquiries. The successful Customer Service Associate has excellent verbal and written communication skills, and is patient and empathetic to customer needs. This role reports to the Customer Service Manager. Duties and Responsibilities Provide professional and courteous customer service engagement via email, chat session, and telephone Maintain a solid knowledge base with the navigational skills to apply all expected procedures and processes within the Order Management System (OMS) software application and Ecommerce platform Maintain high level of product knowledge and best practices for upselling and maximizing sales opportunities Maintain a solid product knowledge base of product lines Assist in the maintenance and upkeep of the customer service facility Practice shrinkage control through preventative measures Maintain a professional and courteous relationship with all associates Perform other miscellaneous duties assigned as per supervisors and general office instructions Understand and adhere to company policies Qualifications and Requirements Detail oriented and customer service focused Basic understanding of Microsoft Suite Previous retail and/or call center experience a plus Bilingual a plus Good written and oral communication skills Able to self-manage positive and respectful behavior while working either independently with minimal supervision, or in a team environment Able to operate computer systems or handheld devices with minimal direction after receiving training Ability to understand, speak, and read English with sufficient proficiency to follow safety, loss prevention, and other policies, procedures, training, and instructions Able to be punctual for assigned shift and remain alert throughout shift Able to work 8 and/or 12-hour shifts at all hours including weekends and holidays; must be able to work overtime Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodation for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at ************** or visit your nearest Cavender's store.
    $23k-30k yearly est. 6d ago
  • Customer Support Representative (iClassPro)

    Iclasspro

    Customer service supervisor job in Longview, TX

    Who are we? iClassPro is the world's leading class management software solution for children's activity centers. Our goal is to solve the dilemma most every business owner in the industry experiences - how to spend less time running a gym, swim, dance or cheer business and get back to coaching, teaching and supporting their mission. Today, we're proud to serve thousands of these businesses around the world with quality-driven software that helps them operate more efficiently, earn more revenue and drive future success. Also, we have made the prestigious Inc. 5000 list of fastest-growing private companies in 2023, 2024, and 2025. We distinguish ourselves through our Core Values. More than just words, they are the essential parts of our character that constantly take iClassPro to the next level. Do you have the qualities that it takes to work at iClassPro? Commitment to Excellence Commitment to Customer Service Solutions Focused A Spirit of Teamwork and Collaboration Taking Ownership What will you be doing in the role? Responding to customer inquiries via phone calls, emails, and live chats Providing exceptional customer service by promptly addressing customer concerns and resolving issues Assisting customers with product navigation, troubleshooting, and problem-solving Collaborating with other team members and departments to resolve complex customer issues Documenting customer interactions and maintaining accurate records Who are we looking for? Passion for providing excellent customer service Someone who thrives in a fast-paced environment Two years prior experience in customer support Excellent communication skills, both written and verbal Strong technical problem-solving abilities Ability to remain calm and professional in challenging situations Attention to detail and strong organizational skills Experience with help desk software or CRM systems is a plus Ability to work flexible hours including evenings and Saturdays What does iClassPro offer? An amazing work culture that provides growth for our people Wonderful Paid Time Off for your life balance Excellent variety of health benefits for your well being Paid life insurance policy 401(k) match Company events that we provide for our staff to enjoy iClassPro strives to place people into jobs that align with their strengths. One of the tools we use is Culture Index. The survey typically takes less than 15 minutes and provides very valuable insights. To be considered, all applicants will need to take the Culture Index Survey during the application process. If you wish to proactively take the assessment, please visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for Any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position. E-Verify is used to verify authorization to work in the U.S.
    $30k-39k yearly est. 60d+ ago
  • Customer Service and Direct Sales Associate - PAID TRAINING

    Eminence Marketing Group

    Customer service supervisor job in Longview, TX

    We provide a positive work environment in which to develop both professionally. We provide opportunity for advancement based upon an outgoing training program coupled with a strong work ethic. We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers and clients. Job Description If you have great people skills and enjoy working with the public, we want to meet you! Eminence Marketing Group, Inc. is seeking a full-time Junior Customer Service and Direct Sales Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the telecommunications, technology and renewable energy campaign. Servicing technology, telecom and energy giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients. The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company! The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques. Qualifications The Entry Level Customer Service and Direct Sales Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Eminence Marketing Group, Inc. is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base. Join a company that invests in its employees and truly wants YOU to succeed! Benefits of the Junior Customer Service Associate Position: Comprehensive Paid Training by a National Manager Travel Opportunities Opportunity For Community and Charity Involvement Flexible Scheduling Numerous Advancement Opportunities Junior Customer Service and Direct Sales Associate Qualifications: Experience in customer service and associated fields Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment Background in Retail or Restaurant Leadership skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $23k-31k yearly est. 60d+ ago
  • Client Services Supervisor

    SPL 4.6company rating

    Customer service supervisor job in Kilgore, TX

    Take the Lead in Shaping a High-Impact Team Delivering Unmatched Client Experience Are you a strategic, solutions-focused leader who thrives in a fast-paced environment where client service, team leadership, and operational excellence intersect? SPL is seeking a driven Client Services Supervisor to provide leadership and operational oversight for our client support functions based in Kilgore, TX. This position plays a critical role in overseeing service delivery across both of our Kilgore and Plano, TX locations, ensuring that all client requests, project workflows, and communications are executed with accuracy, timeliness, and professionalism . This role is responsible for leading and developing a high-performing team, optimizing service processes, and strengthening continuous improvement efforts that enhance client satisfaction and operational excellence across multiple sites. If you're ready to lead and develop a high-performing team and ensure outstanding service delivery across key internal and external partners, we want to meet you! What You'll Do Supervise, coach, and evaluate client services staff; assign work, set priorities, and support performance development; Participate in hiring, onboarding, and training to maintain strong staffing and team readiness; Oversee daily client service activities to ensure timely, accurate handling of inquiries, requests, and project needs; Support staff in resolving client issues and escalations, ensuring appropriate communication and follow-through; Serve as a primary client contact, providing guidance on compliance requirements, service options, and project planning; Coordinate field-related activities as needed, including scheduling, permit reviews, and chain-of-custody documentation; Monitor workflow to ensure efficient processing of documentation, reporting, and deliverables; Ensure proper use of systems and tools that support client service operations; Review and approve client-facing documents-including reports, quotes, and invoices-for accuracy and completeness; Maintain accurate records, permits, chain-of-custody forms, and related documentation; Ensure compliance with SOPs, regulatory requirements, and quality standards; Track KPIs, identify performance gaps, and support continuous improvement initiatives; Assist leadership with analyzing trends and implementing corrective actions; Review and validate client invoices and coordinate with accounting as needed; Complete administrative tasks such as credit card processing, purchase-order reconciliation, and system updates; Perform other related duties as assigned. Why You'll Love Working Here Competitive salary with performance-based advancement opportunities; Medical, dental, and vision insurance; Paid parental leave for both parents; Employee Assistance Program (EAP); 401(k) with company match; Paid time off + paid holidays; Monthly cell phone reimbursement; Leadership development and professional growth opportunities; A collaborative, client-focused culture built on service excellence. Requirements What You Bring Bachelor's degree in business, science, or a related field, or an equivalent combination of education and relevant experience; Minimum five (5) years of client service experience in a technical, laboratory, or service-based environment, plus at least two (2) years of supervisory experience with demonstrated leadership success; Experience in workflow coordination, project management, or service operations; Proficiency in Microsoft Office Suite; Experience with client service systems (CRM or similar) strongly preferred; Excellent communication and critical thinking skills with the ability to assess processes, identify inefficiencies, and implement effective improvements. Your Schedule & The Fine Print Full-time position following a standard 8:30 am - 5 pm schedule Monday-Friday; Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required; Must be able to travel locally for client visits, meetings, or training activities, as needed. Our Commitment to Diversity & Inclusion At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know. Visa Sponsorship At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.
    $29k-46k yearly est. 26d ago
  • Food Service / Customer Service

    Atwork 3.8company rating

    Customer service supervisor job in Jacksonville, TX

    We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection - Providing patient meal delivery and patient set-up with direct patient contact. - Receive and process phone orders. - Identifying patients who have not ordered meals with the assistance of the tray tracking system. - Make meal rounds and collect survey information. - Attends work and shows for scheduled shift on time with satisfactory regularity. - Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. Requirements: - Must have customer service experience. - Must be familiar with EXCEL - Must be able to pass a background check and drug screen. Apply today! RESUME REQUIRED Kyleigh, AWG ************
    $15-16 hourly 25d ago
  • Service Manager

    EAG Automotive

    Customer service supervisor job in Longview, TX

    Job Description Service Manager - Franchise Automotive Dealership If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities Conduct daily one-on-one client status meetings with each ASM to identify potential service issues Monitor automotive repair/maintenance to prevent operational delays Work with service director to set departmental objectives Recruit, interview and train service staff Maintain daily sales and production records as prescribed by upper management Review and evaluate service sales performance Staff technical teams relative to production requirements Remain current on new products and changes to existing products Maintain department finances within parameters established by upper management Assure proper repair-order flow/maximize productivity Monitor/control all warranty activity to ensure compliance with policies and procedures Adhere to dealership policy on client vehicle care and operation Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager Enforce OSHA requirements, procedures and regulations Conduct performance evaluations Participate in operational planning Maintain the facility and equipment Conduct weekly department meetings/attend weekly manager meetings Education and/or Experience Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience. Benefits Health, Dental, Vision and paid time off. About us For over 30 years, we have been a family-owned and operated business committed to providing a supportive and growth-oriented work environment. We strongly believe in promoting from within and investing in the long-term success of our team members. We offer a comprehensive benefits package including health, dental, and vision insurance, short-term disability, and Aflac products. Employees are also eligible for paid vacation after their first year of service.
    $55k-94k yearly est. 18d ago
  • Team Leader

    Hawaiian Bros Island Grill

    Customer service supervisor job in Tyler, TX

    At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same. That means ensuring a healthy work-life balance that lets you live in harmony with others and the natural world. As a company, we strive to act with honor, sharing gratitude, and positively impacting the communities we serve. In Hawaii, Ohana means family. And, when you come to work with us, you become part of a family that supports each other while having fun. * Competitive Pay! Free Meals! Free Uniforms! And we share tips, because we believe in sharing the Aloha Spirit at Hawaiian Bros. * Unlimited high-fives & so much more! * Onboard Referral Program: Help us find great team members and earn up to $500 for new hires who joins the Ohana. Hawaii Law of The Aloha Spirit ''Aloha'' is more than a word of greeting or farewell or a salutation. ''Aloha'' means mutual regard and affection and extends warmth in caring with no obligation in return. Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee organization, not Hawaiian Bros, Inc. This means the independent franchisee, and not Hawaiian Bros, Inc. is alone responsible for all employment-related matters in the restaurant including, but not limited to setting requirements for each job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Hawaiian Bros, Inc. will not receive a copy of any job application and possesses no control over interviewing, hiring, or the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee, and not Hawaiian Bros, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Hawaiian Bros restaurant, but is not a complete job description. People who work in a Hawaiian Bros restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
    $46k-93k yearly est. 60d+ ago
  • Team Lead - Fixture Installation

    Traveling Retail Remodel Merchandiser-Popshelf In Citronelle, Alabama

    Customer service supervisor job in Tyler, TX

    Team Lead - Fixture Installation SPAR Marketing Force SPAR Marketing Force is growing, and we're looking for skilled Fixture Installation Team Leads to join our expanding team! As a Team Lead, you'll oversee on-site project execution, manage fixture installation activities, and coordinate all merchandising components. This role is perfect for someone who is self-sufficient, highly motivated, confident with tools, and driven to deliver high-quality results in a fast-paced environment. You will serve as the on-site leader-directing your crew, communicating with clients, and partnering closely with SPAR management. Join the best installer team in the business and apply today! What We Offer A supportive, high-performing TEAM Consistent, long-term project work DailyPay - work today, get paid tomorrow Mileage and drive time reimbursement Meal per diem, tolls, and pre-approved out-of-pocket expenses Hotels reserved and paid for by SPAR Double occupancy required Career advancement opportunities What You'll Do Lead, coordinate, and manage all fixture installation and merchandising activities Provide clear direction to crew members and act as the liaison between clients, crew, and SPAR management Follow instructions from SPAR and/or client management and assign tasks to team members Engage in physical activity, including lifting/pushing up to 40 lbs. and standing for extended periods What You'll Need Basic knowledge of hand and power tools (e.g., cordless drill, rotary hammer drill, reciprocating saw) Basic carpentry experience is a plus Ability to read and interpret planograms, floorplans, measurements, and graphic guidelines Strong teamwork and communication skills Reliable transportation and a valid driver's license Personal cell phone and valid email address Ability to lift and carry at least 40 lbs. Professional appearance and demeanor Who We Are SPAR is more than a retail merchandising company. We provide end-to-end retail solutions across the globe-including merchandising, furniture/equipment assembly, fixture installation, and new store set/remodel services for partners across multiple industries. Equal Opportunity Employer SPAR provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, and all other protected characteristics. We comply with all applicable federal, state, and local laws governing nondiscrimination. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge Ready to join us? 📱 Text SPARcareers to 97211 to apply! We can recommend jobs specifically for you! Click here to get started.
    $46k-93k yearly est. Auto-Apply 3d ago
  • Team Leader

    Hawaiian Bros Island Grill-Stine Ventures LLC Tyler, Tx

    Customer service supervisor job in Tyler, TX

    At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same. That means ensuring a healthy work-life balance that lets you live in harmony with others and the natural world. As a company, we strive to act with honor, sharing gratitude, and positively impacting the communities we serve. In Hawaii, Ohana means family. And, when you come to work with us, you become part of a family that supports each other while having fun. Competitive Pay! Free Meals! Free Uniforms! And we share tips, because we believe in sharing the Aloha Spirit at Hawaiian Bros. Unlimited high-fives & so much more! Onboard Referral Program: Help us find great team members and earn up to $500 for new hires who joins the Ohana. Hawaii Law of The Aloha Spirit ''Aloha'' is more than a word of greeting or farewell or a salutation. ''Aloha'' means mutual regard and affection and extends warmth in caring with no obligation in return. Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee organization, not Hawaiian Bros, Inc. This means the independent franchisee, and not Hawaiian Bros, Inc. is alone responsible for all employment-related matters in the restaurant including, but not limited to setting requirements for each job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Hawaiian Bros, Inc. will not receive a copy of any job application and possesses no control over interviewing, hiring, or the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee, and not Hawaiian Bros, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Hawaiian Bros restaurant, but is not a complete job description. People who work in a Hawaiian Bros restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law. We use eVerify to confirm U.S. Employment eligibility.
    $46k-93k yearly est. 19d ago
  • Field Service Manager

    Vinmar International 4.6company rating

    Customer service supervisor job in Longview, TX

    Job Description The Field Service Manager is responsible for overseeing all field service operations, including the scheduling, coordination, and performance of field service technicians. This role ensures that customer service standards are met, equipment is serviced efficiently, and field teams are supported with the tools, training, and leadership needed to deliver safe, high-quality, and timely service. Key Responsibilities Leadership & Management Lead, coach, and develop a team of field service technicians to ensure top performance and professional growth. Conduct regular performance reviews, field audits, and safety checks. Foster a culture of accountability, safety, and customer focus. Operational Oversight Manage day-to-day field operations including scheduling, dispatch, and job completion tracking. Ensure service commitments, quality standards, and response times are consistently achieved. Monitor and report key metrics such as utilization, productivity, customer satisfaction, and service costs. Customer Support Serve as the primary escalation point for customer service issues and field-related concerns. Build and maintain strong relationships with key customers and stakeholders. Ensure service documentation, reports, and customer communications are completed accurately and on time. Technical Expertise Provide technical guidance and troubleshooting support to field personnel. Work closely with engineering, manufacturing, and product teams to resolve complex service issues. Participate in new product rollouts and service training initiatives. Safety & Compliance Enforce adherence to all safety policies, procedures, and regulatory requirements. Lead by example in promoting a zero-incident safety culture. Continuous Improvement Identify process inefficiencies and implement solutions to improve service delivery. Support cost control initiatives and drive operational excellence across field operations. Requirements 5+ years of field service experience, with at least 2 years in a leadership role. Proven track record of managing field teams in an industrial, manufacturing, or technical service environment. Strong understanding of mechanical, electrical, or automation systems. Excellent leadership, communication, and problem-solving skills. Proficient in Microsoft Office Suite. Travel up to 90% to customer sites and field locations. #fracchem
    $42k-60k yearly est. 12d ago
  • Janitorial Team Lead

    Simple Custodial Services

    Customer service supervisor job in Longview, TX

    Job DescriptionBenefits: Dental insurance Health insurance Vision insurance We are seeking a dependable and detail-oriented Lead Cleaner to manage and support evening cleaning operations in commercial buildings. This position not only includes performing cleaning duties but also overseeing quality, guiding other cleaners, handling supply needs, and serving as the main point of contact during the shift. The Lead Cleaner ensures the facility remains safe, sanitary, and presentable while helping the team stay on track. Schedule: Monday to Friday, weekends as needed Shift: Evening Shift | 2:00 PM 10:00 PM Key Responsibilities: Lead and support the cleaning team during evening shifts Ensure cleaning tasks meet quality and safety standards Monitor supplies and report maintenance or inventory needs Assist with onboarding and training of new team members Communicate with management and serve as point of contact on-site Cover shifts as needed to maintain coverage and support the team Other responsibilities may be assigned as needed based on company requirements Required Skills & Qualifications: At least 1 year of commercial cleaning experience (lead or supervisory experience preferred) Strong attention to detail and ability to identify areas needing extra attention Time management skills to complete duties within shift hours Dependable and punctual with a positive, team-oriented attitude Physically capable of lifting 2550 lbs and standing/bending for extended periods Good verbal communication and ability to work independently or with a team Must have reliable transportation to and from work Must be a U.S. citizen or permanent resident authorized to work in the U.S.
    $45k-91k yearly est. 29d ago
  • Team Lead - Jacksonville, TX

    Tidal Wave Management

    Customer service supervisor job in Jacksonville, TX

    Starting Pay Rate: Hourly - Hourly Plan, 14.00 USD Hourly Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees! Do you want to learn how to become the leader of a team? We can help you take the first step! A Tidal Wave Team Leader assists with the responsibilities of the site's facility and its operations. Tidal Wave is a fast and fun, team-oriented environment, and our Team Leaders set the example by exceeding expectations and assisting the management team! Learn what it takes to run a car wash and have a great time doing it! This position is a great way to get your foot in the door in one of the fastest growing industries in the country! Tidal Wave has immense professional development opportunities, and a great career path to management positions. What We Will Provide: Competitive pay with the opportunity to earn weekly commission. Flexible scheduling that can work around any life dynamic. Part-time and Full-Time positions are available. A tremendous opportunity for growth and development within Tidal Wave! What Your Day Will Look Like: Provide friendly & enthusiastic customer service. Assist in opening and closing the facility. Enroll customers in our Unlimited Car Wash Club. Prep vehicles before they go through the tunnel. Safely guide customers onto the tunnel conveyor. Assist in regular maintenance of all equipment. Maintain the facility, which includes landscape maintenance & pressure washing, etc. What You Will Need: Friendly, Responsible, and Reliable! Ability to be on your feet for long hours at a time. Willingness to work in all weather conditions. Drug Screen and Background Check Required per state guidelines. At least 18 years of age. As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including: PTO is based on the company's PTO policy. Eligibility for health, dental, and vision coverage subject to 90 day waiting period. Eligibility for 401(K), subject to plan terms. Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period. Company-paid holidays. **Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
    $46k-94k yearly est. Auto-Apply 54d ago
  • Optimization Team Lead

    BP 4.5company rating

    Customer service supervisor job in Ore City, TX

    Role SynopsisThe Optimization Team Lead is responsible for leading, mentoring, and developing a team of field-based Optimizers focused on maximizing production efficiency and system health across Production and Artificial Lift systems. This role ensures consistent execution of optimization strategies, supports field operations, and drives continuous improvement through proactive surveillance, alarm response, and data-driven decision-making. Key AccountabilitiesLeadership & CoordinationLead, coach and mentor a team of field optimizers working on a 14/14 rotation. Ensure daily coding reviews are completed accurately and consistently. Coordinate optimizer dispatch planning and ensure alignment with field priorities. Facilitate communication between optimizers, route owners, and operations teams. Provide feedback and performance evaluation details of Field-Based Optimizers to Head of Optimization. Operational OversightEnsure optimizers present accurate and optimized dispatches during daily 7:00 AM operations calls. Review and validate updates to dispatch based on downtime opportunities and completed tasks. Monitor optimizer compliance with dispatch email protocols and coding commentary standards. Alarm ManagementGuide response protocols for alarm rationalization (Down ESPs/Compressors, Low Flows, Midstream events/meters, etc) Ensure proper notification, troubleshooting, and escalation procedures are followed. Support team in prioritizing alarms and implementing proactive response strategies. Continuous ImprovementIdentify and escalate repeat issues to prevent recurrence. Promote smart alerting and proactive response strategies. Encourage innovation and share best practices to enhance system performance and reliability. Essential Experience and Education15+ years of experience in artificial lift optimization or related field operations. Strong leadership experience with proven coaching and team development skills. Proficiency in production surveillance tools and remote operations platforms. Ability to analyze well performance data and identify optimization opportunities. Experience with ESPs, gas lift systems, and choke management preferred. How much do we pay (Base) $141,000-$166,000. Note that the pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Why join us?At bpx, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. We offer a reward and wellbeing package to enable your work to fit with your life. These can include, but not limited to, access to health, vision, and dental insurance, flexible working schedule, paid time off policy, discretionary annual bonus program, long-term incentive program, and a generous 401(k) matching program. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations. Discover your place with us and help our business meet the challenges of reimagining and reinventing the future of energy.
    $43k-76k yearly est. 3d ago
  • Manager Pharmacy Services, Oncology - Longview

    Christus Health 4.6company rating

    Customer service supervisor job in Hallsville, TX

    If your skills, experience, and qualifications match those in this job overview, do not delay your application. The Manager Pharmacy Services will manage the day-to-day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy, and committee involvement. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization initiatives, integrate clinical pharmacy programs, oversee pharmacy information systems, advance medication safety, and assure regulatory compliance. The also directly manage the activities of pharmacists and technicians and are actively involved in their areas of oversight to assure pharmacy staff remain competent and engaged in customer service, standardized work, and lean processes. xevrcyc Functions as the Pharmacist In Charge per the state Board of Pharmacy regulations. Job Requirements: Education/Skills Bachelor's Degree required Experience 6 - 8 years of technical experience preferred 2 - 5 years of Leadership/ Management experience preferred Licenses, Registrations, or Certifications RPH License in state of employment required Work Schedule: TBD Work Type: Full Time
    $55k-72k yearly est. 2d ago
  • Client Account Specialist - Environmental Lab Services

    SPL 4.6company rating

    Customer service supervisor job in Kilgore, TX

    Full-time Description Drive Exceptional Client Delivery Across Laboratory and Field Operations Are you a detail-oriented, solutions-driven professional who excels at coordinating workflows, supporting clients, and ensuring smooth operational delivery? SPL is seeking a highly organized Client Account Specialist - Environmental Lab Services to oversee client projects and ensure timely, accurate, and compliant service delivery in Kilgore, TX. In this role, you will serve as a primary liaison between clients and internal field and laboratory teams-coordinating projects, managing documentation, and supporting mission-critical environmental and measurement workflows. If you're ready to elevate service performance, build strong client relationships, and support essential environmental operations, this is the opportunity for you! Please Note: This is not an IT or software project management position . This role supports environmental testing, laboratory operations, regulatory-driven deliverables, and client project coordination. What You'll Do Serve as the primary point of contact for assigned clients, ensuring timely and professional communication; Manage client setup in LIMS, CRM, and related systems; Coordinate sample workflows and deliverables across field teams, laboratory teams, and internal groups; Review work orders for accuracy and ensure proper project setup and documentation; Conduct final review and release of reports, invoices, EDDs, and other deliverables; Deliver accurate, complete client outputs-including supplies, pickups, reports, and data-within required turnaround times (TAT); Notify clients of results exceeding regulatory limits within one (1) hour of LIMS review; Ensure alignment with client-specific regulatory programs, analytical methods, and reporting requirements; Maintain working knowledge of laboratory methods, accreditation requirements, QA/QC standards, and subcontractor capabilities; Support onboarding, planning meetings, site visits, and laboratory tours; Communicate project needs, issues, and updates between clients and internal teams; Assist with shared Client Services activities and provide coverage during peak workloads or absences; Contribute to process improvement initiatives and internal project teams; Perform other duties as assigned. Why You'll Love Working Here Competitive salary with performance-based advancement opportunities; Medical, dental, and vision insurance; Paid parental leave for both parents; Employee Assistance Program (EAP); 401(k) with company match; Paid time off + paid holidays; Monthly cell phone reimbursement. Requirements What You'll Bring Bachelor's degree in science, business, or related field or equivalent combination of education and experience; 3+ years of customer service experience in a technical, environmental, or laboratory setting; Experience coordinating operational workflows or client projects; Proficiency in Microsoft Office and Quickbooks; Strong communication, organization, and problem-solving skills Proficiency in Microsoft Office; experience with LIMS or CRM systems strongly preferred; Ability to manage multiple priorities with accuracy and attention to detail. What this role is not: An IT, software, or technical project management position; A systems implementation or Agile/Scrum role; A coding, development, or tech delivery job. Your Schedule & The Fine Print Full-time position following a standard Monday-Friday schedule; Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required; Must be able to travel locally for client visits, meetings, or training activities, as needed. Our Commitment to Diversity & Inclusion At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know. Visa Sponsorship At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.
    $36k-46k yearly est. 26d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Tyler, TX?

The average customer service supervisor in Tyler, TX earns between $26,000 and $51,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Tyler, TX

$37,000
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