Customer service supervisor jobs in Tyler, TX - 330 jobs
All
Customer Service Supervisor
Service Manager
Team Leader
Customer Care Manager
Client Service Supervisor
Customer Support Representative
Customer Service Associate
Customer Service Representative
Service Supervisor
Customer Service Specialist
Customer Service Representative - Sales
Acme Brick Company 4.2
Customer service supervisor job in Longview, TX
Agregado al sistema: 06/01/26 08:14 "Join the Acme Brick Family" CUSTOMERSERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are currently seeking a "best in class" CustomerService Representativewith excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customerservice. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position*
Communicate with custo mers by phone, email or in person on various concerns.
Work with vendors and manufacturers on various concerns.
Work with Acme production coordinators on product inquiries.
Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
Serves as a back up to other CSRs.
Receive tile, wood, stone and other masonry materials into inventory through the operating system.
As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
Order entry of sales orders and sales transfers.
Skills and Experience Required for Success
2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Competencies Required for Success
Integrity
Initiative
Teamwork
CustomerService Orientation
Relationship Building
Quality Focused
Education
High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
*Application may vary based on relevant state laws
Todos los solicitantes serรกn evaluados a travรฉs del program de Verificaciรณn Electrรณnica (E-Verify en Inglรฉs) y tambiรฉn deben de completar una prueba de detecciรณn de medicamentos y/รณ sustancias controladas previa al empleo antes de ser contratados. Ademรกs, es polรญtica de la compaรฑรญa administrar una prueba aleatoria trimestral de detecciรณn de medicamentos y/รณ sustancias controladas en toda la compaรฑรญa. La Compaรฑรญa Acme Brick se compromete a brindar igualdad de oportunidades de empleo de acuerdo con las leyes federales, estatales y locales.
$28k-34k yearly est. 5d ago
Looking for a job?
Let Zippia find it for you.
Part-Time Customer Care & Reception Oil Museum
Kilgore College 4.0
Customer service supervisor job in Kilgore, TX
The East Texas Oil Museum, located on the campus of Kilgore College, is dedicated to preserving and sharing the rich history of the East Texas oil boom. The CustomerService Representative plays an essential role in ensuring a positive and engaging experience for all visitors. This position supports the daily operations of the museum, provides excellent customerservice, assists with tours and events, and helps maintain a welcoming environment for guests of all ages.
Position Responsibilities:
Provide outstanding customerservice to all visitors, ensuring a friendly, informative, and enjoyable museum experience.
Operate the admissions area, including handling cash transactions, processing ticket sales, and open/close register.
Assist with guided and group tours, educational programs, and school visits.
Support museum events, such as fundraisers, public programs, and community outreach activities.
Help maintain exhibits, monitor visitor areas, and ensure displays remain presentable and informative.
Respond to visitor inquiries in person, by phone, and through email.
Perform light cleaning and organizational tasks to maintain a professional and inviting environment.
Be available for a flexible work schedule, including some evenings or weekends for special events.
Minimum Position Requirements:
High school diploma or equivalent required; some college coursework preferred.
Two or more years of experience in customerservice, hospitality, education, or a related field.
Strong communication and interpersonal skills with the ability to engage people of all ages and backgrounds.
Reliable, punctual, and professional in appearance and demeanor.
Basic computer literacy and experience with cash handling or point-of-sale systems.
Ability to multitask, stay organized, and work independently or as part of a small team.
Willingness to learn and share information about the museum's history and exhibits.
Ability to stand for extended periods and occasionally lift up to 25 pounds.
Supervisory Responsibilities:
0 Full-Time Direct Reports 0 Part-Time Direct Reports
Physical Demands and Work Environment:
Work is normally performed in a typical interior/office work environment.
No or very limited physical effort is required; however, the employee must occasionally lift and/or move up to 25 pounds.
No or very limited exposure to physical risk.
Ability to stand for extended periods of time.
Safety:
Provide resources for the safe operation of units. Create and support workplace safety.
Salary Range & Fringe Benefits:
The rate of pay is up to $12-$13 per hour depending on experience for up to 19 hours per week
Worker's Compensation
Limited Part-Time Retirement Plan
Kilgore College does not participate in the federal Social Security program.
All full-time positions are located in Kilgore, TX. No fully work from home positions are available at this time. All employees must be available to physically present to work on the Kilgore, TX or Longview, TX Campus. Some Part-Time and Adjunct positions may be offsite but the candidate MUST live in the State of Texas.
Kilgore College is a two-year, comprehensive public community college with a campus in Kilgore and an extension center in Longview, Texas. With approximately 7,000 students, Kilgore College is a student-centered institution characterized by excellence in teaching and quality learning opportunities. Kilgore College is focused on continually improving their students' holistic experience leading them to success in life while improving access to higher education and partnering with those who advance the vision of a stronger community culturally, socially and economically.
Vision Statement: We commit to be the higher education institution of choice in Northeast Texas.
Positions will remain open until filled. Some Adjunct and Part-Time teaching positions may remain open perpetually as the need for part time instructors fluctuates with student enrollment. Teaching positions will be required to submit official transcripts upon an offer of employment. An offer of employment will be contingent upon passing a background check. Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity within three (3) days of being hired. Failure to submit proof within the required time shall result in immediate employment termination. All position appointments are subject to approval by the college's Board of Trustees.
This description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. Kilgore College reserves the right to add, change, amend, or delete portions of this job description at any time, with or with notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by Kilgore College at its discretion to enable individuals with disabilities to perform the essential functions.
Kilgore College is an equal opportunity institution and does not discriminate on the basis of sex, race, color, religion, age, national origin, disability in violation of Section 504 of the Rehabilitation Act or 34 C.F.R. Part 104, veteran's status or genetic information in its educational programs, employment policies or activities.
Know Your Rights Employment Notice
Employee Rights and Responsibilities Under the Family and Medical Leave Act
All positions are considered security-sensitive and subject to a background check pre-employment.
$12-13 hourly Auto-Apply 12d ago
Customer Care Manager - In Office
Sellors Agencies
Customer service supervisor job in Winona, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 1d ago
Customer Care Manager - In Office
Everett and Associates
Customer service supervisor job in Gilmer, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 10d ago
Client Services Supervisor
Connecthomehealth
Customer service supervisor job in Tyler, TX
Connect Pediatrics provides in-home private duty nursing and therapy services to infants and children with complex medical needs. We employ clinicians and operations staff who are compassionate, qualified, and dedicated to ensuring the highest level of patient satisfaction.
Job Summary
Supports all operations aspects of private duty nursing services to medically fragile children.
Manage and foster nurse and client relationships.
Maintains active involvement in issues of cost containment by managing nurse schedules and effectively utilizes nurses when assigning cases.
Provides leadership through planning, organizing, coordinating, continually monitoring, and thoroughly evaluating the services given to clients.
Execute recruitment strategies to attract, screen, and hire quality nurses.
Counsel and provide support to field nurses.
Establish a strong collaborative relationship between office personnel and field nurses.
Collaborate with the clinical management team to help facilitate coordination of care.
Ensure compliance with all federal, state, and local laws and regulations.
Establish and cultivate relationships with clients.
Qualifications/Educational Requirements
High school diploma; college preferred.
Health care experience preferred.
Excellent written and verbal communication skills. Being bilingual in Spanish is a plus.
Ability to handle multiple tasks simultaneously and meet deadlines.
Excellent organizational and time management skills.
Positive attitude and self-motivated.
About Connect Pediatrics: Connect Pediatrics went from being the best-kept secret in Pediatric Home Health to a key provider of Pediatric Private Duty Nursing and Therapy Services across the state of Texas. We strive to be the preferred provider of care for our patients, and the preferred employer for our talented team of clinicians and operations personnel. For the last three years, Inc. Magazine has named Connect Pediatrics as one of the 5000 fastest-growing privately held companies in the US! This is a huge tribute to our team and the culture that we have developed. For more information, please visit our website at **************************
Connect Pediatrics is an equal opportunity employer.
Salary Description $43,000 - $47,000
$43k-47k yearly 3d ago
Service Manager
Rentokil Initial
Customer service supervisor job in Tyler, TX
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
For more than 85 years, Terminix has built a reputation as one of the nation's leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.
What is this role about?
Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.
What does a "Day-in-the-Life" look like?
Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction. Here are a few more specifics of what you would be doing each day:
* Monitoring branch scheduling and ensuring pest tech routes are successfully completed
* Ensuring regulatory compliance and safety standards are met or exceeded
* Responding to customer concerns, including resolving cancellation requests
* Inspecting and evaluating the performance of Pest Technicians
* Monitoring and maintaining inventory levels of pest control products
* Facilitating continual training of local sales and service teams
What do I need to be successful?
* An associate's degree (A four year degree is highly desirable)
* Must possess a valid driver's license from state of residence
* Having 1-2 years of related experience is very helpful, but not required
* Willingness to relocate is highly desirable
* You are able to effectively lead and motivate others
* You have strong communications skills - impersonal, written, presenting
* You are good at problem solving and coming up with practical solutions
* You are able to build rapport easily and establish trust with customers and employees
* You are detailed oriented and understand the importance of safety
* You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
* Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary
Why should I choose Terminix?
In addition to being part of an iconic brand with a rich 85 year history, here are some other highlights of what you would receive as a member of the Terminix Team.
* Comprehensive training and licensure, all paid by the company
* Company vechicle, gas card, cell phone, and laptop
* Highly competitive compensation
* Opportunities for advancement and career growth
* Medical, dental and vision coverage + discounts on Terminix brands
* Short/long-term Disability and Life Insurance
* Paid time off
Disclaimer
The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.
Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
* Multiple avenues to grow your career
* Training and development programs available
* Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
* Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
* Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
* 401(k) retirement plan with company-matching contributions
Work-Life Balance
* Vacation days & sick days
* Company-paid holidays & floating holidays
* A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
Salary: $119,433.60 - $179,171.20 annually The Instrumentation and Electrical Services Manager is responsible for overseeing the maintenance and upkeep of district reservoirs, spillways, dams, pump stations and all facility electrical equipment. This includes developing strategies, employee development, setting and maintaining budgets, performance improvement, procuring material and resources, specification writing, manages I&E safety certifications and ensuring compliance. Communication and scheduling with all Departments across the district to meet Electrical needs.
Essential Functions and Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position.
Forecast, develop, plan, and monitor all phases of the Electrical budget
Manage and coordinate required safety training and certifications for the I&E group
Work district-Wide to coordinate maintenance and new construction of all electrical needs with all Departments
Oversee and provide knowledgeable guidance regarding activities related to:
Programmable Logic Controllers (PLC) / Automation
Instrumentation/Controls
Systems Troubleshooting
Electronic Equipment Installation
Technical Specification writing/review to include design and modifications of electrical and instrumentation systems
Maintain emergency backups for pump stations, computer networks, communication systems, buildings, programable logic controllers, etc. to ensure district water transmission reliability
Ensure electrical systems and equipment are evaluated and repairs are scheduled as necessary
Manage instrumentation and electrical system projects, such as installations and maintenance of power distribution systems and electrical systems are completed as intended
Oversee electrical shop supervisors as well as plan and assign various repair and maintenance projects and tasks
Review completed quality assurance checks on all contractors to ensure standard procedures and regulations are followed
Hire, train and develop multiple department staff
Manage and oversee the maintenance of Sutron Rain and Stream Monitoring system.
Manage instrumentation and electrical projects from a strategic level
Conduct site visits as needed to develop and evaluate scope of work
Work with asset management group to conduct assessments on all essential Electrical and Instrumentation equipment
Review NEC code changes and training for Security Group and Reservoir Inspectors
Participate in applicable condition assessments
Pre and Post construction review for accuracy and constructability
Identify training budget needs
Performance review alignment
Job description review
Maintain familiarity with strategic district levels of service
Continuous improvement monitoring and innovation efforts
Perform other duties as required
Required Experience:
Ten (10) years of experience in a related field
Experience supervising a team or crew
Prior experience with technical writing/review
Desired Experience:
None
Required Education/Certification/License:
Bachelor's Degree in electrical, management, or related field; or a Master Electrician Certification
Valid Texas driver's license
Desired Education/Certification/License:
HAZWOPER Certification - 40 Hour
Success Factors/Job Competencies:
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Speaking - Talking to others to convey information effectively
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Coordination - Adjusting actions in relation to others' actions
Organization of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job
Reading Comprehension - Understanding written sentences and paragraphs in work related documents
Time Management - Managing one's own time and the time of others
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
Negotiation - Bringing others together and trying to reconcile differences
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one
Exercise discretion and independent judgment with respect to matters of significance
Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures
Operations Analysis - Analyzing needs and product requirements to create a design
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do
Writing - Communicating effectively in writing as appropriate for the needs of the audience
Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
Mathematics - Using mathematics to solve problems
Persuasion - Persuading others to change their minds or behavior
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance
Service Orientation - Actively looking for ways to help people
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employees must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee typically resides within an office or cubicle and may have occasional fieldwork that will expose the employee to weather conditions prevalent at the time.
$119.4k-179.2k yearly Auto-Apply 11d ago
Customer Support Representative
Iclasspro Inc.
Customer service supervisor job in Longview, TX
Job DescriptionDescription:
Join the Team Behind the World's Leading Class Management Software!
Who We Are
At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!
What Drives Us
Our Core Values aren't just words on a wall - they guide everything we do and who we hire:
Commitment to Excellence
Commitment to CustomerService
Solutions-Focused Thinking
Teamwork and Collaboration
Taking Ownership
What You Will Do
Responding to customer inquiries via phone, email, and live chat in a friendly and timely manner
Troubleshooting issues and guiding customers through product features and solutions
Resolving concerns efficiently while ensuring customer satisfaction
Collaborating with internal teams to tackle more complex support cases
Accurately documenting customer interactions and maintaining detailed records
What You Bring
A genuine passion for delivering outstanding customerservice
2+ years of experience in a customer support role
Excellent verbal and written communication skills
Strong problem-solving abilities, especially in technical situations
Ability to stay calm, empathetic, and professional under pressure
Great attention to detail and solid organizational skills
Experience using CRM or help desk platforms (a plus)
Flexibility to work varied shifts, including evenings and Saturdays
What We Bring
We believe in taking care of our people.
Generous PTO because work-life balance matters
Comprehensive health benefits including medical, dental, vision, and more!
401(k) contribution to help you plan for your future
Fun company events that connect our team
Career growth opportunities in a thriving, purpose-driven company
We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
Requirements:
$30k-39k yearly est. 4d ago
Customer Support Representative
Iclasspro
Customer service supervisor job in Longview, TX
Join the Team Behind the World's Leading Class Management Software!
Who We Are
At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!
What Drives Us
Our Core Values aren't just words on a wall - they guide everything we do and who we hire:
Commitment to Excellence
Commitment to CustomerService
Solutions-Focused Thinking
Teamwork and Collaboration
Taking Ownership
What You Will Do
Responding to customer inquiries via phone, email, and live chat in a friendly and timely manner
Troubleshooting issues and guiding customers through product features and solutions
Resolving concerns efficiently while ensuring customer satisfaction
Collaborating with internal teams to tackle more complex support cases
Accurately documenting customer interactions and maintaining detailed records
What You Bring
A genuine passion for delivering outstanding customerservice
2+ years of experience in a customer support role
Excellent verbal and written communication skills
Strong problem-solving abilities, especially in technical situations
Ability to stay calm, empathetic, and professional under pressure
Great attention to detail and solid organizational skills
Experience using CRM or help desk platforms (a plus)
Flexibility to work varied shifts, including evenings and Saturdays
What We Bring
We believe in taking care of our people.
Generous PTO because work-life balance matters
Comprehensive health benefits including medical, dental, vision, and more!
401(k) contribution to help you plan for your future
Fun company events that connect our team
Career growth opportunities in a thriving, purpose-driven company
We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
$30k-39k yearly est. 4d ago
Customer Service and Direct Sales Associate - PAID TRAINING
Eminence Marketing Group
Customer service supervisor job in Longview, TX
We provide a positive work environment in which to develop both professionally. We provide opportunity for advancement based upon an outgoing training program coupled with a strong work ethic. We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers and clients.
Job Description
If you have great people skills and enjoy working with the public, we want to meet you!
Eminence Marketing Group, Inc. is seeking a full-time Junior CustomerService and Direct Sales Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customerservice delivered by the customerservice team, there is a new opening for the expansion of the telecommunications, technology and renewable energy campaign.
Servicing technology, telecom and energy giants with a smile and a handshake is why the customerservice division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple
:
every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge
:
We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customerservice professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.
Qualifications
The Entry Level CustomerService and Direct Sales Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Eminence Marketing Group, Inc. is looking for key individuals to provide customerservice and promotional knowledge to the existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Junior CustomerService Associate Position:
Comprehensive Paid Training by a National Manager
Travel Opportunities
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
Junior CustomerService and Direct Sales Associate Qualifications:
Experience in customerservice and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$23k-31k yearly est. 2d ago
Client Services Supervisor - Environmental Lab
SPL 4.6
Customer service supervisor job in Kilgore, TX
Full-time Description
Take the Lead in Shaping a High-Impact Team Delivering Unmatched Client Experience
Are you a strategic, solutions-focused leader who thrives in a fast-paced environment where client service, team leadership, and operational excellence intersect?
SPL is seeking a driven Client ServicesSupervisor to provide leadership and operational oversight for our client support functions based in Kilgore, TX. This position plays a critical role in overseeing service delivery across both of our Kilgore and Plano, TX locations, ensuring that all client requests, project workflows, and communications are executed with accuracy, timeliness, and professionalism . This role is responsible for leading and developing a high-performing team, optimizing service processes, and strengthening continuous improvement efforts that enhance client satisfaction and operational excellence across multiple sites.
If you're ready to lead and develop a high-performing team and ensure outstanding service delivery across key internal and external partners, we want to meet you!
What You'll Do
Supervise, coach, and evaluate client services staff; assign work, set priorities, and support performance development;
Participate in hiring, onboarding, and training to maintain strong staffing and team readiness;
Oversee daily client service activities to ensure timely, accurate handling of inquiries, requests, and project needs;
Support staff in resolving client issues and escalations, ensuring appropriate communication and follow-through;
Serve as a primary client contact, providing guidance on compliance requirements, service options, and project planning;
Coordinate field-related activities as needed, including scheduling, permit reviews, and chain-of-custody documentation;
Monitor workflow to ensure efficient processing of documentation, reporting, and deliverables;
Ensure proper use of systems and tools that support client service operations;
Review and approve client-facing documents-including reports, quotes, and invoices-for accuracy and completeness;
Maintain accurate records, permits, chain-of-custody forms, and related documentation;
Ensure compliance with SOPs, regulatory requirements, and quality standards;
Track KPIs, identify performance gaps, and support continuous improvement initiatives;
Assist leadership with analyzing trends and implementing corrective actions;
Review and validate client invoices and coordinate with accounting as needed;
Complete administrative tasks such as credit card processing, purchase-order reconciliation, and system updates;
Perform other related duties as assigned.
Why You'll Love Working Here
Competitive salary with performance-based advancement opportunities;
Medical, dental, and vision insurance;
Paid parental leave for both parents;
Employee Assistance Program (EAP);
401(k) with company match;
Paid time off + paid holidays;
Monthly cell phone reimbursement;
Leadership development and professional growth opportunities;
A collaborative, client-focused culture built on service excellence.
Requirements
What You Bring
Bachelor's degree in business, science, or a related field, or an equivalent combination of education and relevant experience;
Minimum five (5) years of client service experience in a technical, laboratory, or service-based environment, plus at least two (2) years of supervisory experience with demonstrated leadership success;
Experience in workflow coordination, project management, or service operations;
Proficiency in Microsoft Office Suite;
Experience with client service systems (CRM or similar) strongly preferred;
Excellent communication and critical thinking skills with the ability to assess processes, identify inefficiencies, and implement effective improvements.
Your Schedule & The Fine Print
Full-time position following a standard 8:30 am - 5 pm schedule Monday-Friday;
Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required;
Must be able to travel locally for client visits, meetings, or training activities, as needed.
Our Commitment to Diversity & Inclusion
At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know.
Visa Sponsorship
At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.
$29k-46k yearly est. 60d+ ago
Supervisor - Nutrition Services Days
Scionhealth
Customer service supervisor job in Palestine, TX
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
The Nutrition ServicesSupervisor is responsible for overseeing daily kitchen operations, food production, and service for patients, cafeteria, and special functions. This role ensures meals are prepared according to dietary requirements, safety standards are followed, and staff are trained and supported in delivering high-quality food service.
Essential Functions
* Supervises food preparation and service for patient meals, cafeteria, and catered events according to production sheets
* Ensures food quality, portion control, and proper temperatures are maintained per regulatory standards
* Demonstrates knowledge of therapeutic diets and ensures accuracy of patient menus based on prescribed dietary modifications and preferences
* Provides coaching and oversight to food service staff, participates in training, and ensures compliance with work procedures
* Monitors inventory, rotates stock, and ensures leftover and perishable foods are properly stored, labeled, and reused safely
* Ensures kitchen and service areas are cleaned and sanitized per daily, weekly, and monthly checklists
* Maintains equipment cleanliness and safety; promptly reports equipment malfunctions
* Follows and enforces infection control protocols, including proper hand hygiene, glove use, and food labeling
* Participates in safety drills and emergency preparedness activities as assigned
* Assists in evaluating and updating recipes and suggests new menu items
* Communicates with patients, families, and staff to address dietary concerns or complaints
* Demonstrates age-specific communication skills and awareness in patient interactions
* Completes incident reports, follows facility safety policies, and ensures staff wear required identification
Knowledge/Skills/Abilities/Expectations
* Working knowledge of dietary restrictions, food production, and sanitation standards
* Ability to read, write, and communicate effectively with patients, visitors, and staff
* Strong organizational skills, leadership qualities, and attention to detail
* Understanding of infection control, hazard communication, and regulatory food service compliance
* Ability to train and mentor staff on departmental policies and procedures
Qualifications
Education
* High school diploma or equivalent required
Licenses/Certifications
* None required
Experience
* Minimum of one (1) year of experience as a cook or in food service operations required
* Prior supervisory or lead cook experience preferred
* Ability to work independently in a high-stress environment
$35k-58k yearly est. 8d ago
Service Manager
EAG Automotive
Customer service supervisor job in Longview, TX
Job Description
Service Manager - Franchise Automotive Dealership
If you are driven to help people, passionate about customerservice, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.
Job Responsibilities
Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
Monitor automotive repair/maintenance to prevent operational delays
Work with service director to set departmental objectives
Recruit, interview and train service staff
Maintain daily sales and production records as prescribed by upper management
Review and evaluate service sales performance
Staff technical teams relative to production requirements
Remain current on new products and changes to existing products
Maintain department finances within parameters established by upper management
Assure proper repair-order flow/maximize productivity
Monitor/control all warranty activity to ensure compliance with policies and procedures
Adhere to dealership policy on client vehicle care and operation
Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
Enforce OSHA requirements, procedures and regulations
Conduct performance evaluations
Participate in operational planning
Maintain the facility and equipment
Conduct weekly department meetings/attend weekly manager meetings
Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
Benefits
Health, Dental, Vision and paid time off.
About us
For over 30 years, we have been a family-owned and operated business committed to providing a supportive and growth-oriented work environment. We strongly believe in promoting from within and investing in the long-term success of our team members.
We offer a comprehensive benefits package including health, dental, and vision insurance, short-term disability, and Aflac products. Employees are also eligible for paid vacation after their first year of service.
$55k-94k yearly est. 27d ago
Team Leader
Hawaiian Bros Island Grill-Stine Ventures LLC Tyler, Tx
Customer service supervisor job in Tyler, TX
At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same. That means ensuring a healthy work-life balance that lets you live in harmony with others and the natural world. As a company, we strive to act with honor, sharing gratitude, and positively impacting the communities we serve. In Hawaii, Ohana means family. And, when you come to work with us, you become part of a family that supports each other while having fun.
Competitive Pay! Free Meals! Free Uniforms! And we share tips, because we believe in sharing the Aloha Spirit at Hawaiian Bros.
Unlimited high-fives & so much more!
Onboard Referral Program: Help us find great team members and earn up to $500 for new hires who joins the Ohana.
Hawaii Law of The Aloha Spirit
''Aloha'' is more than a word of greeting or farewell or a salutation.
''Aloha'' means mutual regard and affection and extends warmth in caring with no obligation in return.
Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee organization, not Hawaiian Bros, Inc. This means the independent franchisee, and not Hawaiian Bros, Inc. is alone responsible for all employment-related matters in the restaurant including, but not limited to setting requirements for each job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Hawaiian Bros, Inc. will not receive a copy of any job application and possesses no control over interviewing, hiring, or the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee, and not Hawaiian Bros, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Hawaiian Bros restaurant, but is not a complete job description. People who work in a Hawaiian Bros restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law. We use eVerify to confirm U.S. Employment eligibility.
$46k-93k yearly est. 28d ago
Seafood Team Leader- Greater Mentor Area
Riser Foods Company
Customer service supervisor job in Tyler, TX
Our Seafood Team Leader manages the entire Seafood team and keeps it running like a well-oiled machine. You'll be the one who Team Members and guests look to for guidance on the freshest catch of the day and the best way to prepare that Mahi Mahi in their cart. Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback - identify opportunities for development and coach for success.
Job Description
Experience Required: Retail work experience or Store Leader recommendation
Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer, in-store champion, or other similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record
Education Desired: High school diploma or equivalent
Certification or Licensing Required: Food Safety
Lifting Requirement: Up to 50 pounds
Age Requirement: At least 18 years of age
Job Responsibilities
Your principal, main, major or most important duty includes one or some combination of the following tasks:
1. interview, select and train Team Members;
2. direct the work of Team Members;
3. appraise Team Members' productivity and efficiency for the purpose of recommending promotions or other changes in status;
4. handle Team Member issues including, but not limited to complaints;
5. discipline Team Members;
6. plan the work;
7. distribute or assign the work among Team Members;
8. provide for the safety and security of Team Members or the store;
9. manage the budget for your department or location;
10. manage inventory for your department or location; or
11. monitor or implement compliance measures
Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs.
Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example.
Identify strengths and opportunities of the team and think strategically when making moves and scheduling.
Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset!
Nurture an environment of inclusion and diversity, giving each Team Member a voice.
Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products.
Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product.
Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink.
Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward!
Communicate with the merchandising team to ensure that promotions are properly communicated to Team Members and guests.
Make innovative plans and suggestions to improve our business.
Review and analyze financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction.
Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars.
$46k-93k yearly est. Auto-Apply 13d ago
Electric Service Manager
Bannister Plumbing & Air
Customer service supervisor job in Jacksonville, TX
Job description
Bannister Plumbing & Air is expanding! We're launching electrical services and are seeking an experienced Electric Service Manager to lead, grow, and oversee our electrical division from the ground up.
This is a key leadership role responsible for compliance, team management, customer satisfaction, and operational success.
What We Offer:
โ Full benefits package (health, dental, 401k & more)
โ Paid holidays & vacation time
โ Company-provided uniforms
โ Paid training & career growth opportunities
โ A supportive, team-oriented work environment
Key Responsibilities
The Electric Service Manager is accountable for bottom-line profitability and growth of the Electrical department and has oversight responsibility for all service, install, call center, and warehouse operations as it pertains to Electrical. Works with managers to control costs and meet sales projections through efficient management of resources, such as technicians, equipment, and scheduling, to ensure meeting budget goals. Ensures that all operational standards are met from the company's and customers' perspective. Ensures the successful performance of staff.
Routinely collaborate closely with repair and install technicians.
Provide accurate information on job or project status and needs.
Manages and develops the Service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production.
Evaluates work load and schedules service work in a way that best utilizes manpower and maximizes profits.
Resolves customer issues and complaints to ensure customer satisfaction.
Ability to create and manage budgets.
Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal downtime in job completion.
Conducts research and participates in the marketing process of the department.
Generates reports and measures of departmental operations as well as records on all inventory, tools, and vehicles. Reviews reports with management.
Instructs crews on the proper use of materials and quality workmanship.
Reviews payroll records to ensure that technicians are paid properly.
May conduct job site surveys.
Ensures that employees have proper tools for the job and that they are properly maintained.
Assists in the dispatching operation to ensure appropriate technician selection for the type of service.
Evaluates staff to determine training requirements. Provides on-the-job training and support to employees.
Reports to the President and is responsible for the performance of technicians.
Job requirements
Licensing & Experience Requirements
Required:
Texas Master Electrician License (TDLR)
Ability to act as Master Electrician of Record for the company.
Ability to pull permits and supervise all electrical work.
Additional Requirements:
Minimum experience of 6-10+years.
Management Skills and Leadership Skills.
Valid driver's license & clean driving record.
Able to pass a drug test and a background check
Background Experience with some financial environment.
Honest, dependable, hardworking, and pays attention to detail
Willingness to learn and grow
Strong knowledge of NEC and Texas electrical codes.
Ability to lead teams, manage time, and communicate clearly.
All done!
Your application has been successfully submitted!
Other jobs
$55k-94k yearly est. 15d ago
Service Manager
Air Cybernetics
Customer service supervisor job in Longview, TX
Benefits:
IRA
Company car
Company parties
Paid time off
Vision insurance
The Service Manager reports to the General Manager, and is responsible for the management, administration, growth, and profitability of the Service Department, including responsibility for the applicable sections of the corporate strategic plan. Benefits
Paid Training
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Year-Round Work
Spiffs, Rewards, & Employee Contests
Initiative, decisiveness, tact, integrity, judgment, leadership skills and technical knowledge are essential to achieving departmental and corporate goals. Job-related contact can occur virtually with all demographic groups, with the majority of daily contacts being with Air Cybernetics, Inc. employees and departmental customers. Representative duties include:
Planning, organizing, controlling, and coordinating all aspects of the Service Department.
Training designated employees in proper servicing procedures, practices, and promotion of the Air Cybernetics, Inc. customer satisfaction guarantee philosophy.
Scheduling jobs according to the expected complexity of the call against the experience and ability of the available technicians.
Working with the Accountant and the General Manager on the collection of problem accounts. Negotiating credit when necessary to build the customer base. Overseeing open account customers when credit limit has been exceeded.
Working with other Department Managers, the Owner-Team and the General Manager in support of the corporate goals, mission and vision.
Resolving customer complaints in a timely, efficient and cost-effective manner, projecting a professional and customer-friendly attitude.
Working with suppliers on issues pertaining to parts performance, reliability, pricing and availability.
Providing annual performance appraisals for all Service Department employees.
Performing related management-level duties as directed by the General Manager.
Managing equipment, special tools, vehicles and parts needs for the Department.
Managing the necessary administrative records and controls to protect the interests of the corporation and the customer, to include prompt and accurate invoicing.
Implementing quality control procedures for the Service Department to ensure optimal customerservice, efficient use of equipment and time, and meeting of departmental strategic and budgetary goals.
Job Qualifications:
Ten or more years of combined practical and academic experience in the full range of HVACR sub-fields, including the experience to analyze a typical field situation and provide a timely, correct solution, with at least 3 years of it in a supervisory capacity.
Ability to negotiate orders with suppliers to ensure prompt and timely receipt of material as well as the best price.
Excellent oral and written communications skills, including the ability to work with all personnel levels, customers and suppliers.
A good understanding of marketing and sales techniques for HVAC systems, equipment and services.
Possess the physical ability, initiative and knowledge to visit technicians and customers on job-sites for the purpose of demonstrating leadership, achieving rapport, providing superior customerservice, and providing support and advice to technicians.
Ability to market and sell service jobs, contracts, and bids face-to-face and on the phone.
Be able to comprehend and implement applicable federal, state, and local government laws, rules and regulations, as well as corporate policy and philosophy.
Possess current (state) driver's license and the ability to drive all types of vehicles in the corporate fleet within six months of initial employment. Incumbent must be insurable by current Air Cybernetics, Inc. insurance carrier.
Excellent leadership and supervisory skills to motivate his/her employees to higher achievements and to keep the departmental morale high.
Demonstrated ability to quickly learn new software and technology, with proficiency in Microsoft Office.
Compensation: $60,000.00 - $70,000.00 per year
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
$60k-70k yearly Auto-Apply 60d+ ago
Team Lead - Longview, TX
Tidal Wave Auto Spa
Customer service supervisor job in Longview, TX
Starting Pay Rate:
Hourly - Hourly Plan, 14.00 USD Hourly
Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!
Do you want to learn how to become the leader of a team? We can help you take the first step!
A Tidal Wave Team Leader assists with the responsibilities of the site's facility and its operations. Tidal Wave is a fast and fun, team-oriented environment, and our Team Leaders set the example by exceeding expectations and assisting the management team! Learn what it takes to run a car wash and have a great time doing it!
This position is a great way to get your foot in the door in one of the fastest growing industries in the country! Tidal Wave has immense professional development opportunities, and a great career path to management positions.
What We Will Provide:
Competitive pay with the opportunity to earn weekly commission.
Flexible scheduling that can work around any life dynamic. Part-time and Full-Time positions are available.
A tremendous opportunity for growth and development within Tidal Wave!
What Your Day Will Look Like:
Provide friendly & enthusiastic customerservice.
Assist in opening and closing the facility.
Enroll customers in our Unlimited Car Wash Club.
Prep vehicles before they go through the tunnel.
Safely guide customers onto the tunnel conveyor.
Assist in regular maintenance of all equipment.
Maintain the facility, which includes landscape maintenance & pressure washing, etc.
What You Will Need:
Friendly, Responsible, and Reliable!
Ability to be on your feet for long hours at a time.
Willingness to work in all weather conditions.
Drug Screen and Background Check Required per state guidelines.
At least 18 years of age.
As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:
PTO is based on the company's PTO policy.
Eligibility for health, dental, and vision coverage subject to 90 day waiting period.
Eligibility for 401(K), subject to plan terms.
Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
Company-paid holidays.
**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
$45k-91k yearly est. Auto-Apply 50d ago
Retail Part Time Team Lead
The ODP Corporation
Customer service supervisor job in Tyler, TX
At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.
Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities:
* Print Sales and Services:
* Responsibility in the Print function to support efficient operation while driving overall store sales.
* Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
* Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
* Operational Efficiency:
* Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
* Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance.
* Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned.
* Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
* Client Engagement:
* Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience.
* Supports community outreach initiatives to drive client/customer retention.
* Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution.
* Performs other duties as assigned.
* External Key Carrier and Leader on Duty:
* Ensuring the safety and security of the building and associates during the absence of the management team.
* In partnership with all associates, ensure regular loss prevention compliance.
* Performing opening or closing responsibilities.
* This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
* May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits.
* Other duties as deemed necessary
Education and Experience:
* High School diploma or equivalent education preferred
* Minimum 1-3 years of experience in related field
* Sales and/or CustomerService experience preferred.
* Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
* Skilled in CustomerService and Print Services experience would be desired.
* Must possess advanced selling skills ยท Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers.
* Must be adaptable to a changing environment.
* Must be able to assist others in a professional environment.
* Possess excellent verbal and written communication skills.
* Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities.
* Must possess ability to process information/merchandise through POS register system.
* Pays close attention to detail to ensure high quality production in the Print Services area
* Positive and Engaging
* Action Oriented
* Integrity, Accountability & Trust
* Demonstrate passion for the brand, products, services and solutions offered to our customers
* Must possess a desire to continually develop personal selling skills and product knowledge
* Drive for Results
* Decision Quality
* Patience
About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The salary range for this role is $9.26 to $13.75, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
$9.3-13.8 hourly 9d ago
Customer Service and Direct Sales Associate - PAID TRAINING
Eminence Marketing Group
Customer service supervisor job in Longview, TX
We provide a positive work environment in which to develop both professionally. We provide opportunity for advancement based upon an outgoing training program coupled with a strong work ethic.
We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers and clients.
Job Description
If you have great people skills and enjoy working with the public, we want to meet you!
Eminence Marketing Group, Inc. is seeking a full-time Junior CustomerService and Direct Sales Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customerservice delivered by the customerservice team, there is a new opening for the expansion of the telecommunications, technology and renewable energy campaign.
Servicing technology, telecom and energy giants with a smile and a handshake is why the customerservice division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple:
every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge:
We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customerservice professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.
Qualifications
The Entry Level CustomerService and Direct Sales Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Eminence Marketing Group, Inc. is looking for key individuals to provide customerservice and promotional knowledge to the existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Junior CustomerService Associate Position:
Comprehensive Paid Training by a National Manager
Travel Opportunities
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
Junior CustomerService and Direct Sales Associate Qualifications:
Experience in customerservice and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a customer service supervisor earn in Tyler, TX?
The average customer service supervisor in Tyler, TX earns between $26,000 and $51,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Tyler, TX