Customer service supervisor jobs in Urban Honolulu, HI - 389 jobs
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Senior Oracle Services Leader: Q2R & ERP for TMT
Ernst & Young Oman 4.7
Customer service supervisor job in Urban Honolulu, HI
A global consulting firm is seeking a Senior Manager in Oracle Services. This role involves managing complex projects in the Technology, Media, and Telecommunications sectors, delivering high-quality solutions and driving innovation. The ideal candidate has over 8 years of experience, including project management and implementation of SaaS solutions. This is a hybrid position requiring strong communication skills and the ability to engage with clients effectively. Apply now to shape your future with confidence!
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$78k-102k yearly est. 2d ago
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Customer Service Supervisor Alaska Airline- KOA
Unifi Aviation, LLC
Customer service supervisor job in Kailua, HI
Supervise team of Curbside Agents. Legal Unifi is an Equal Opportunity Employer. " CustomerService, Supervisor, Airline, Service, Manufacturing, Retail
$30k-39k yearly est. 3d ago
Bank Customer Service And Admin Professional - $24/hr - Weekly Pay
Teksystems 4.4
Customer service supervisor job in Urban Honolulu, HI
Work Schedule Monday - Friday, 8:00 AM to 5:00 PM (hours may vary) Responsibilities * Handle escalated customer calls and resolve complex issues promptly and professionally. * Maintain confidentiality and exercise sound judgment in sensitive situations.
* Ensure compliance with company policies and procedures.
* Collaborate with team members to meet branch goals and deadlines.
Education:
* Bachelor's degree in a business-related field, or equivalent experience required.
Experience:
* Minimum 3 years of progressively responsible experience in a financial institution.
* Work experience in a call center environment handling escalated calls.
Skills:
* Familiarity with technology systems.
* Strong written and verbal communication skills.
* Ability to handle confidential matters judiciously.
* Attention to detail with excellent follow-through.
* Ability to work under pressure with multiple deadlines.
* Good time management skills.
* Flexible and adaptable to work various hours, days, weekends, and holidays.
*Job Type & Location*This is a Contract to Hire position based out of Honolulu, HI.
*Pay and Benefits*The pay range for this position is $24.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Honolulu,HI.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$24-28 hourly 2d ago
Marine Electrical Lead Supervisor
Pacific Shipyards International, LLC 3.8
Customer service supervisor job in Urban Honolulu, HI
A leading maritime services company in Honolulu seeks an Assistant Electrical Superintendent to manage electrical projects. The candidate should have a BS in Electrical Engineering, at least 3 years of Marine Electrical experience, and proficiency in AutoCAD and Microsoft Office. Responsibilities include overseeing daily operations, planning electrical installations, and ensuring compliance with safety standards. This full-time position requires US Citizenship due to background security requirements.
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$31k-50k yearly est. 2d ago
Healthcare Protective Services Supervisor
Blackstone Consulting, Inc. 4.4
Customer service supervisor job in Urban Honolulu, HI
Openings:
Honolulu, Hawaii: $125,840 annually
About BCI: Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status
BCI seeks a dedicated and passionate Protective ServicesSupervisor to serve as an integral part of the security and care delivery team for a leading healthcare provider.
About the Role: The Protective ServicesSupervisor manages the day-to-day operations of the HPO program for an assigned market, service area, or medical center including operational effectiveness, problem resolution, staffing, scheduling, supervision, and training. Responsible to ensure delivery of high- performance, professional, and technical security functions to protect patients, staff, physicians, visitors, property, and facilities from crime, disruptive activity, and workplace violence. Provides leadership, direction, and support to assigned HPO personnel and resources. When appropriate, the PSPM will perform the role of a Healthcare Protection Officer (HPO) including response to security incidents and workplace violence.
Essential Functions
Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues
Provide an atmosphere in which all Client staff, members and visitors know that the Client responds to and cares about their needs; provide a courteous, respectful and pleasant interaction with each client staff, member and/or visitor; presents a good image of BCI, the Client and its Security Department. Maintain and display good public relations skills when interacting with staff, members and visitors.
Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
Evaluate training materials, modes of training delivery, and training content, and amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identify gaps, or new regulations
Research and remain current in all Federal and state-wide mandatory training requirements to meet company compliance efforts
Read and interpret documents such as police reports, local and state law, instructions and procedure manuals
Design, plan, organize training programs, policies and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual and company mandated requirements
Learn Healthcare facility-specific procedures and policies
Adhere to all company policies and procedures and remain in compliance with local, state and federal regulations
Maintain training records and prepare statistical reports to evaluate performance of training activities and instructors
Communicate with and support management in achieving training and development objectives and goals for training
Other duties as assigned
Minimum Qualifications
HSD or GED
5+ years experience in security, military, or law enforcement related experience
Combined with 3+ years as healthcare security lead
Security management, organizational leadership, or similar field
California issued Security Guard Card
Management of multiple security officers
Strong de-escalation skills
Excellent verbal and written communication skills
Ability to pass Physical Agility Test upon employment
Ability to pass Physical Agility Test on an annual basis as a condition of continued employment
Preferred Qualifications
Law enforcement or military police management
Healthcare security supervisor experience
Exposed Firearms Permit/Armed Security License
$26k-35k yearly est. 2d ago
Member Service Representative (Full-Time) - Kailua
Navy Federal Credit Union 4.7
Customer service supervisor job in Kailua, HI
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 25 Kaneohe Bay Dr Ste 220, Kailua, Hawaii 96734
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$42k-49k yearly est. 5d ago
Customer Experience Lead-Windward
Victoria's Secret 4.1
Customer service supervisor job in Kaneohe, HI
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $19.00
Maximum Salary: $23.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$19-23.8 hourly 15d ago
Material Customer Service Associate (On Call/Variable Schedule)
KP Industries, Inc. 3.7
Customer service supervisor job in Urban Honolulu, HI
Material CustomerService Associate (On Call/Variable Schedule)(Job Number: 1384599) Description Job Summary: Under indirect supervision, orders and replenishes items, materials or services of non-technical, technical or specialized nature which are usually made, altered or customized to specific needs and specifications that detail, in technical terms, required physical, chemical or other properties; assists in training Inventory Associate and other clerical staff.
Essential Responsibilities:
Advises customers to develop and maintain appropriate inventory minimum and maximum target levels; assists customer with material inventory needs which may include research.
Ensures that established replenishment cycle results in most accurate, timely, and efficient delivery of supplies to customers.
Develops and maintains effective physical organization of storerooms and storage areas that respects Program and regulatory agency standards.
Rotates dated items appropriately.
Advises customers to eliminate non-standard supply items from inventory.
Acts as liaison for customers for national product standards.
Demonstrates exceptional customerservice with variety of internal and external customers.
Acts as effective resource and liaison for Material Services.
Provides reliable, useful product information to customers.
Identifies and devises action plans to enhance utilization of goods and services.
Functions effectively as adjunct medical office team member while advocating prudent application of national and divisional Material Services and financial control standards.
Assists training for health care team members and Material Services staff members on Material Services practices.
Provides information to health care team members and Material Services staff members on Material Services practices.
Effectively manages and resolves emergency situations, such as stock outages and equipment failures.
Edits requisitions and confers with issuing department regarding requirements, specifications, quantity and quality of merchandise and delivery schedules; places orders by utilizing material computer system.
Carries out necessary follow-ups and expediting activities to insure proper delivery schedules.
Keeps management informed of problem areas and takes constructive corrective action.
Insures proper inventory levels are maintained.
Interprets inventory printouts; provides information, projections and recommendations for purchase standardization, quality, amounts or equivalency.
Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
Performs other duties and accepts responsibility as assigned.Qualifications Basic Qualifications: Experience
One (1) year experience in material services or purchasing.
Education
High School Diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements. License, Certification, Registration N/A Additional Requirements:
Demonstrated knowledge of and skill in oral communication, written communication, customerservice, interpersonal relations, teamwork, conflict resolution, and problem solving.Demonstrated knowledge of and skill in word processing, spreadsheets, database, and inventory management information systems PC applications.Talking to co-workers, customers, outside vendors, and on the telephone.Reading, writing, speaking and understanding English.Training/giving and receiving instructions.Mathematical ability, attention to detail (e.g., organization, prioritization, proofing), concentration and alertness. Preferred Qualifications:
Some experience or exposure to the healthcare industry, including basic knowledge of medical terminology and healthcare supplies.Certification in material management (e.g., APICS or PMA).Associates degree in business administration, hospital administration, or economics.
$30k-35k yearly est. Auto-Apply 3d ago
Assistant Resident Services Supervisor (Villages of Moa'e Ku - 1289, 1301,1309 )
EAH Housing 3.6
Customer service supervisor job in Ewa Beach, HI
Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.
What we offer.
We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.
We believe in work / life balance.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
Flexible Start Times (REM Onsite Positions)
We take care of our employees.
Competitive Salaries
403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay
Employee Wellness Program
Comprehensive Medical Insurance Plans
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP - Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH University, an in-house training program
This position is for a full-time Assistant Resident ServicesSupervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.
COMPANY OVERVIEW
Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts.
EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do.
For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers
POSITION OVERVIEW
Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values.
RESPONSIBILITIES
* Coordinates and oversees the delivery of services and program activities to residents both on and off-site.
* Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio.
* As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators.
* Working with Resident ServicesSupervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals.
* With input from the Resident ServicesSupervisors, prepares annual reviews for supervised staff.
* Provides mentorship to Resident Services Coordinators within assigned portfolio.
* Works with Resident ServicesSupervisors to create individual training plans for each person supervised.
* Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies.
* Recruits, assists and links residents with services and program activities.
* Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management.
* Working with Resident ServicesSupervisors, provide input and monitor the onsite services budgets.
* Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate.
* Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to "age in place," and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing.
* Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities.
* Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities.
* Monitors participating agency involvement for quality and compliance with memorandums of understanding.
* Obtains resident feedback on effectiveness and quality of programs and their delivery.
* Participates in design and implementation of program evaluation with the Resident Services Manager.
* Provides assistance and referral services to all residents needing assistance.
* Sets up and maintains a directory of providers for use by project staff and residents.
* Educates residents on service availability application procedures, client rights, etc.
* Assists residents in building informal support networks with other residents, family and friends.
* Actively participates in EAH's Injury and Illness Prevention Plan
* Regular and predictable attendance.
* Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Supervises one or more Resident Services or Activity Coordinators.
QUALIFICATIONS
* Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience.
* Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field.
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
CRIMINAL BACKGROUND CHECK REQUIREMENTS
EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.
DRUG TESTING
EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.
EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985
$23.8-37 hourly 60d+ ago
Sr. Field Service Supervisor
Insight Global
Customer service supervisor job in Urban Honolulu, HI
Compensation: $85-128K annual salary. Relo package available for non-local candidates. Exact compensation may vary based on several factors, including skills, experience, and education. Benefits: Benefits provided may differ by role and location, including:
Unlimited Vacation Plan with No Preset Maximums
Medical/Rx Health Savings Account (HSA)
Dental/Vision
Short/Long-Term Disability
Employee Assistance Program (EAP)
401(k) Plan
Education Assistance
Day to Day: A leading supplier of building automation products and services is partnering with Insight Global to hire a Sr. Field Service Engineer to supervise a Field Service Engineering team for their organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers.
Key Responsibilities:
Supervise team activities and performance
Collect and report performance metrics
Develop team and team members
Identify opportunities for process improvement
Assign and supervise project work
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
High School Diploma or GED
5+ years of complex commercial building controls experience (such as Siemens, Johnson Controls, Schneider Electric, Emerson Electric, Bosch, KMC Controls, Trane, Estes Services)
o Ideally experience with 1+ of the following types of systems: Fire, security, DDC, mechanical in 1+ of the following types of buildings: government, military, hospital, hospitality
2+ years in a Field Leadership Role
o Responsible for leading 8-10 well-seasoned field service technicians
o Exclusively handling supervisory tasks; ideally no hands-on troubleshooting required
Valid Drivers License
Experience working directly with customers (often director level and above)
Experience with MS Office (Excel, Word & PowerPoint)
Passionate about leading and growing team members
Strong business acumen and ability to drive revenue/sales Pluses:
Experience working with hospitals
College degree
Experience in controls, mechanical, fire and security industry
Experience with a P&L
Experience dealing with customer satisfaction (growth and problem resolution)
Leadership skills/building a team
Excellent communication skills
Demonstrated ability to influence at varying levels across the organization
$85k-128k yearly 60d+ ago
Customer Service Manager
Finance Factors Ltd. 3.7
Customer service supervisor job in Kailua, HI
IN BRANCH ONLY
Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023-2025 Best Places to Work in Hawai'i.
Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC.
Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customerservice, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful.
Branch Hours: Monday - Thursday 8:30am - 4:30pm and Friday 8:30am - 5:30pm.
Sign on bonus of $1500
Minimum Requirements:
Possess a High School Diploma (or equivalent).
Prior customerservice experience.
Experience handling cash, as well as personal information.
Possess basic computer skills.
Pass a thorough background and credit check.
Finance Factors is proud to be an Equal Opportunity Employer.
$32k-44k yearly est. Auto-Apply 60d+ ago
Customer Service Support
Imperial Dade
Customer service supervisor job in Pearl City, HI
Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.
All correspondence will come directly from Imperial Dade and not a personal email address.
Imperial Dade, a leading North American distributor, has a CustomerService Representative role available! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step.
The CustomerService Representative will interact with customers, process orders, and provide information in response to customers' inquiries, concerns, and requests about our products and services.
The schedule for this position is Monday through Friday from 8:00 am until 4:30 pm and pays an hourly rate of $20.00 - $20.50 per hour.
You will:
* Answer customers' calls in a prompt, friendly, and professional manner.
* Interface with customers by telephone, electronically, or face-to-face
* Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions.
* Optimize fill rates by providing substitutions for out-of-stock or discontinued items
* When necessary, escalate customer information, problems/needs, and requests to the customerservice manager.
You have:
* High school diploma, GED, or equivalent
* 2 years of customerservice experience
* Proficiency in MS Office and familiarity with using other software
* 2 years of data entry experience
* Excellent communication skills
* An outgoing personality, eager attitude to help others
$20-20.5 hourly Auto-Apply 12d ago
Client Service Supervisor
Help at Home
Customer service supervisor job in Urban Honolulu, HI
As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives.
We're seeking a **Client ServiceSupervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.
Our Benefits:
+ Comprehensive medical, dental, and vision coverage
+ 401(k) retirement plan
+ Paid time off and holidays
+ Employee assistance programs and wellness initiatives
+ Flexible options to support a balanced life
**Responsibilities**
What You'll Do:
+ Maintain elements of the assigned clients' files, and all related paperwork.
+ Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.
+ Assigns homecare aides based on the client's overall needs and Plan of Care.
+ Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team.
+ Proactively communicates schedules and changes with clients, home care aides, referral sources, and management.
+ Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties.
+ Prepares and submits routine departmental reports as required.
+ Records and maintains accurate documentation of the client's condition and overall service.
+ Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships.
+ Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.
+ Provides education and coaching on changes to a client's Plan of Care.
+ Maintains positive working relationships with clients, homecare aides and referral sources
+ Ensures compliance with local, state and federal laws as well as with Company policies and procedures.
+ Performs other related duties as assigned.
+ If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly.
+ This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
**Qualifications**
What You'll Bring:
+ Excellent organizational skills: ability to multitask and manage multiple responsibilities.
+ Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
+ Strong problem-solving skills; ability to deal with conflict in a professional manner.
+ Ability to multitask and manage multiple responsibilities.
+ Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
+ Basic computer literacy and typing skills.
+ Customerservice skills.
Education and Experience:
+ At least 18 years of age.
+ High school graduate or equivalent preferred; May require higher level of education or certification.
+ Current PPD, or Chest x-ray if applicable.
+ Medicaid, Waiver, or Home Healthcare experience preferred.
+ Other Requirements pursuant to state or local rules as applicable.
Management Authority:
+ Conducts performance reviews
+ Trains other associates
+ Directs work of other associates
Physical Requirements:
+ Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds
+ Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
+ Ability to communicate effectively and clearly with others to exchange information.
Travel Requirements:
+ Regular travel on a daily or weekly basis required, even in inclement weather
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._
_Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._
**Job Profile Summary**
The Care ServiceSupervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
$45k-54k yearly est. 13d ago
Fleet Service Supervisor
Xpress Trucking & Logistics
Customer service supervisor job in Urban Honolulu, HI
Full-time Description
Job Title: The Fleet ServiceSupervisor
Department: Mechanic
Salary: $65k - $80k per year
FLSA: Exempt
The Fleet ServiceSupervisor is responsible for overseeing the daily operations of an organization's fleet of vehicles, ensuring they are properly maintained, serviced, and compliant with all applicable regulations. This role requires knowledge of diesel engine systems, diagnostics, and repair. The Fleet ServiceSupervisor will lead a team of mechanics and technicians, oversee preventive maintenance schedules, and ensure the safe and efficient operation of all diesel-powered vehicles in the fleet.
Requirements
Job Duties, and Responsibilities:
Oversee the maintenance, diagnostics, and repair of diesel-powered vehicles and equipment, ensuring they are functioning at optimal levels.
Schedule and manage regular inspections, preventive maintenance, and servicing for all fleet vehicles.
Monitor and track the performance of diesel-powered vehicles, including fuel efficiency, emissions, and overall operational health.
Maintain detailed records of repairs, maintenance schedules, and inspection results for each vehicle, ensuring compliance with all regulations.
Supervise a team of mechanics, including specialized diesel technicians, to ensure high-quality maintenance and repair work.
Provide ongoing training to technicians on the latest diesel technology, engine diagnostics, and repair techniques.
Conduct performance reviews and implement training programs to enhance team efficiency and skills.
Develop and manage the fleet maintenance budget, tracking expenses for repairs, parts, labor, and fuel.
Identify opportunities to reduce costs, improve efficiency, and extend the lifespan of fleet vehicles.
Oversee the procurement and disposal of diesel-powered fleet vehicles, ensuring they are aligned with the organization's goals and operational requirements.
Recommend when diesel vehicles should be replaced based on usage, repair history, and cost-effectiveness.
Assist in the selection, purchasing, and disposal of fleet vehicles in alignment with company goals and budgets.
Ensure that new vehicles meet the company's operational needs and are properly equipped for service.
Ensure fleet vehicles comply with all federal, state, and local regulations, including safety standards, emissions regulations, and insurance requirements.
Skills and Qualifications:
Education
Bachelor's degree in business management, logistics, or a related field (preferred).
ASE Diesel Mechanic certification or equivalent is strongly preferred (e.g., ASE certifications, Fleet Management Professional) are a plus.
5+ years of experience managing diesel-powered fleets or working as a diesel mechanic, with at least 2 years in a supervisory or leadership role.
Hands-on experience with diesel engine diagnostics, repairs, and maintenance.
Experience managing a team of mechanics and coordinating a fleet's operational needs.
Skills:
In-depth knowledge of diesel engines, fuel systems, electrical systems, and diagnostics.
Strong leadership and team management abilities.
Excellent organizational, problem-solving, and decision-making skills.
Solid understanding of vehicle maintenance, safety regulations, and repair processes.
Budgeting, cost management, and financial reporting experience.
Effective communication and interpersonal skills.
Ability to negotiate with vendors and manage contracts.
Knowledge of vehicle diagnostics, maintenance, and repair processes.
Working Conditions:
Work Environment: In-door, office-based with regular visits to maintenance facilities, garages, and fleet depots for hands-on management and inspections.
Physical Demands: May require occasional travel and on-site inspections. Ability to lift to 50 lbs. may be required.
Hours: Flexible hours with occasional overtime depending on the needs of the fleet and operational demands.
Salary Description $65k - $80k per year
$65k-80k yearly 29d ago
Supervisor, Membership Servicing
Midpac 4.2
Customer service supervisor job in Urban Honolulu, HI
Monitor the performance and address issues with any business partners or vendors that supports the Members Servicing Department.
Build relationships with both internal and external customers to include members and employer groups to address issues and concerns and improve the customer experience.
Recruit and retain effective teams through selection, development, compensation and motivation of personnel; develop talents necessary to achieve short- and long-term objectives through effective training, mentoring and coaching. Provides feedback and guidance, including timely completion of interim and annual performance reviews. Monitors overall workflow and prioritizes staff's work.
Review financial information and adjust operational budgets to promote and demonstrate desired corporate financial stewardship and outcomes.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
$37k-47k yearly est. 2d ago
Senior Customer Solutions Engineer - IMS Professional Services
Rocket Software 4.5
Customer service supervisor job in Urban Honolulu, HI
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
$85.8k-107.3k yearly 60d+ ago
Family Service Supervisor
Northstar Memorial Group 4.4
Customer service supervisor job in Waipahu, HI
Job Description
NorthStar is seeking a dynamic Family ServiceSupervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.
Responsibilities:
Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors
Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise
Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week
Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation
Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results
Report to the sales manager daily for direction setting and unit status report
Qualifications
4 or more years of solid sales experience
Experience closing and securing the sale
At least one year of experience in a leadership role
Effective communication skills
Va driver's license with a clean driving record (included in background)
Pre-employment background check
Key Qualities We Seek at NorthStar:
Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding.
Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals.
Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise.
Salary Range:
$120,000-$220,000
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#Sales
#INDCORE1
$28k-45k yearly est. 20d ago
Dispute Specialist
Teksystems 4.4
Customer service supervisor job in Urban Honolulu, HI
TEKsystems is partnering with one of our local banks on island to hire a Dispute Specialist to join the local bank. In this role, you will be responsible for processing Mastercard, Zelle, and dispute claims, ensuring all actions adhere to required regulatory timeframes. The ideal candidate is analytical, customer-focused, and able to thrive under pressure while managing multiple deadlines. If you are interested, please apply and one of our recruiters will reach out to you!
Key Responsibilities
* Process Mastercard, Zelle, and ACH dispute claims accurately and efficiently
* Ensure all claims are handled in accordance with regulatory timeframes
* Correspond with customers, internal departments, and other financial institutions
* Conduct research and documentation to support dispute resolution
* Utilize 10-key, typing, and typewriter-by-touch skills (as applicable)
* Perform data entry and maintain organized records
* Handle customer calls with professionalism and clarity
* Support the team with additional tasks as assigned
Required Qualifications
* High School Diploma or equivalent, or equivalent work experience
* Minimum 2 years of experience in banking, dispute resolution, or card services
* Strong written and verbal communication skills
* Excellent attention to detail and follow-through
* Strong critical thinking and problem-solving abilities
* Ability to work under pressure and meet multiple deadlines
* Proficiency with MS Office
* 10-key calculator proficiency and typing skills
* Must be able to work Monday to Friday from 8:00am to 5:00pm
*Job Type & Location*This is a Contract to Hire position based out of Honolulu, HI.
*Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Honolulu,HI.
*Application Deadline*This position is anticipated to close on Jan 31, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-20 hourly 2d ago
Member Service Representative (Part-Time) - Kapolei
Navy Federal Credit Union 4.7
Customer service supervisor job in Kapolei, HI
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 338 Kamokila Boulevard Suite 106, Kapolei, Hawaii 96707
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$42k-49k yearly est. 2d ago
Family Service Supervisor
Northstar Memorial Group 4.4
Customer service supervisor job in Waipahu, HI
NorthStar is seeking a dynamic Family ServiceSupervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.
Responsibilities:
Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors
Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise
Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week
Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation
Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results
Report to the sales manager daily for direction setting and unit status report
Qualifications
4 or more years of solid sales experience
Experience closing and securing the sale
At least one year of experience in a leadership role
Effective communication skills
Va driver's license with a clean driving record (included in background)
Pre-employment background check
Key Qualities We Seek at NorthStar:
Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding.
Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals.
Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise.
Salary Range:
$120,000-$220,000
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#Sales
#INDCORE1
How much does a customer service supervisor earn in Urban Honolulu, HI?
The average customer service supervisor in Urban Honolulu, HI earns between $27,000 and $44,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Urban Honolulu, HI
$35,000
What are the biggest employers of Customer Service Supervisors in Urban Honolulu, HI?
The biggest employers of Customer Service Supervisors in Urban Honolulu, HI are: