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Customer service supervisor jobs in Vallejo, CA

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  • Critical Care APP Supervisor

    UCSF Health 4.3company rating

    Customer service supervisor job in Alameda, CA

    About the Company The Critical Care Advanced Practice Provider (CC APP) team at UCSF provides expert care in the adult intensive care units at UCSF Health. The CC APPs are an element of the interdisciplinary critical care team that includes attending physicians, physicians in training, pharmacists, registered nurses, rehabilitation therapists, and UCSF students. The CC APPs provide care in all of the adult intensive care units including Cardiac, Neurologic, Medical, and Surgical intensive care units. These units provide care for patients undergoing cardiac surgery, organ transplantation, thoracic surgery, orthopedic surgery, neurosurgical surgery, general surgery, or patients requiring complex medical management. The CC APP team collaborates with the UCSF School of Nursing and supports the UCSF Surgical and Critical Care Advanced Practice Provider Fellowship. The CC APP group is active in various quality improvement, cost reduction, and professional development projects. About the Role The adult Critical Care Advanced Practice Provider Supervisor supervises, coordinates, and administers the practice of advanced practice professionals (APP), including nurse practitioners and physician assistants. Ensures quality of care and serves as a role model, expert clinician, and mentor. Assists with the administration and management of personnel, fiscal, and material resources. The adult Critical Care Advanced Practice Provider Supervisor provides leadership to advanced practice providers in adult critical care and supports the adult Critical Care Advanced Practice Provider Manager. The primary managerial responsibility of the supervisor is to provide professional support in the Critical Care APP department. The primary clinical responsibility is to provide expert level critical care clinical services to patients and families in the adult intensive care units at UCSF Health. Responsibilities Administrative Staff Development Education Leadership The primary responsibility of the adult Critical Care Advanced Practice Provider Supervisor is the direct application of expertise in the adult intensive care units at UCSF Health within the divisions of Critical Care Medicine. The individual will assume full responsibility for adult Critical Care APP clinical services in the absence of the manager. Receives predetermined work assignments that are subject to a moderate level of control and review. Qualifications Min 1 year experience in a supervisor, or leadership role. 4-6 years of recent experience as a nurse practitioner or physician assistant in adult critical care. Responsible for understanding and communicating an advanced knowledge of national, state, and local educational and legislative issues affecting advanced practice providers. Demonstrated knowledge of state and national regulatory requirements. Ability to gather clinical information, develop differential diagnoses, and create problem lists independently. Competent to direct patient management and lead care team. Demonstrated ability to effectively supervise a team and to manage the complex workflow and competing priorities involved with providing quality care as an Advanced Practitioner. Solid knowledge of the clinical and operational issues for nurse practitioners performing advanced-practice nursing within departments and specialty areas, including evaluation, testing, diagnosis, and treatment, as well as patient-care concepts, policies, outcomes measurement, quality standards, ethics issues, quality improvement, and continuing staff education and professional development. Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document staff issues and performance, and to participate in decision-making on human resources matters. Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions. Advanced interpersonal skills for effective collaborations with all levels of clinical staff and management, consultants, researchers, and outside agencies. Strong written and verbal communication skills with the ability to train and mentor subordinates, convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals. Required Skills Related healthcare management or Nurse Practitioner III or Senior Physician Assistant experience in a highly matrixed healthcare organization. Knowledge of clinical and administrative software and specialized applications and data management systems used by advanced practice providers in providing advanced-practice care, research, documentation, and employee supervision. Preferred Skills For PA candidates: Completion of a recognized graduate master's degree program as a physician assistant. Doctorate Degree. Pay range and compensation package The salary range for this position is $138,400 - $335,800 (Annual Rate). The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** Equal Opportunity Statement UCSF Health requires all Advanced Health Practitioners (APP) to be credentialed through OMAG to practice and be privileged through CIDP to function in their clinical role. This applies to both adult and pediatric APPs in the inpatient and outpatient clinical settings at all UCSF Health sites and affiliates. Credentialing, health plan enrollment, and approval of privileges must be completed prior to the first working day. Inability to comply with the requirements of OMAG/CIDP AT ALL TIMES will result in either, a LOA or suspension of privileges designation.
    $47k-67k yearly est. 1d ago
  • Wellness & Member Experience Associate

    YMCA of San Francisco 4.0company rating

    Customer service supervisor job in San Francisco, CA

    A leading nonprofit organization is seeking a Membership Associate to enhance the member experience at their San Francisco branch. This role involves engaging with members, managing membership accounts, and ensuring a welcoming and inclusive environment. The ideal candidate will have a high school diploma, customer service experience, and availability during various shifts. The position offers a salary range of $18.67 - $22.00 per hour and the chance to impact the community positively. #J-18808-Ljbffr
    $18.7-22 hourly 3d ago
  • Client Specialist - Livermore

    Theory 4.4company rating

    Customer service supervisor job in Livermore, CA

    At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Client Specialist is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Responsibilities: Demonstrate strong business acumen through KPI's; partnering with the store leader to develop and support business driving strategies inclusive of analyzing available sales reports and data. Partner with the store leader to propose events/incentives that will continue to grow the customer base, with particular emphasis on building the local market. Ambitious; proactively seek to exceed/achieve customer expectations to secure an annual $1 million book. Act as a Brand ambassador; an expert in product and craftsmanship. Partner with the SSC CRM team to curate and produce client lists to ensure Tulip Influenced Sales. Continuously seek to enhance customer journey, provide expert knowledge of brand history, product and Theory for Good commitments. Manage client databases; ensure the team maintains constant client communication through utilizing their clienteling tools. Resolve all client problems and complaints quickly and effectively. Partner with SSC to drive VOS initiatives i.e. GWP & retail event marketing. Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful. Actively participate in community/store activities. The Essentials: 5-7 years of proven experience of working in a similar position ideally for a premium or luxury brand. Mandarin Chinese language fluency strongly preferred KPI focused, experience of driving sales to meet or exceed commercial targets. Dynamic interpersonal and communications skills, both verbal and written. Highly- motivated by driving business in a fast-paced, innovative environment. Business owner mindset with an entrepreneurial spirit; able to confidently make and suggest solutions, driving change where appropriate. Independent work ethic, time management skills, and personal accountability. Computer skills to operate a point of sale system, experience with teamwork is a plus. Demonstrable experience of partnering with corporate stakeholders such as Buying and Merchandising, Communications, HR, and Finance. Demonstrable customer management experience, able to drive clienteling initiatives and customer experiences to meet commercial expectations. Working knowledge of (list computer programs we use and spreadsheets). Salary range: $21/hr - $23/hr* *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.
    $23 hourly 2d ago
  • Clinical Services Supervisor (Concord)

    Sierra Health and Wellness Centers 4.1company rating

    Customer service supervisor job in Concord, CA

    Clinical Services Supervisor below, then hit the apply button. Position Type: Full Time Salary Range: $104,333.00 - $155,000.00 Salary/year Description Clinical Services Supervisor LCSW LMFT LPCC Sierra Health and Wellness use evidence-based methods to accomplish the restoration of families, relationships, and self-worth. By transforming the character, we give life back to the people who have lost it through substance abuse and mental health issues. Our Concord inpatient facility houses 24 clients who receive specialized and personal care from our staff. Our newly remodeled location offers amenities to both our clients and staff. Positions available : Full- Time: Tuesday-Saturday For Full-Time we offer: Competitive pay 10 days paid vacation 10 holidays/ 5 sick days per year Medical, Dental, and Vision benefits with NO monthly premium for employee 401K with a company match of up to 3% Accident & life Insurance Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Plans, organizes, coordinates, provides direction and oversees the work of assigned staff including recommending the selection of staff, assigning, scheduling, and reviewing work, provides training in proper work methods and procedures, participates in performance evaluations, coaching and mentoring, provides professional development, and implements performance management and conflict resolution procedures when necessary. Performs professional mental health and substance use disorder services with clients in treatment that is in alignment with the clinical philosophy of the organization and supported therapeutic services. Provides individual, group, and family therapy services. Assesses and monitors clients progress and behavior while in treatment. Participates in multidisciplinary treatment planning and aftercare planning. Participates in collaborative treatment with representatives of other agencies. Responds to clinical emergencies and acute client needs. Documentation within the electronic healthcare record is required for all clinical interactions and relevant case management activities. Attends conferences, workshops, and training to maintain current awareness of mental health and SUD methodologies and issues. Maintains confidential information in accordance with legal standards and/or County regulations. Acts as a resource to staff as a clinical expert. The position will evaluate overall unit activities, including methods and procedures for effectiveness and consistency with program goals and objectives, recommending and implementing changes in program, policies, and procedures as necessary. Evaluate the performance of personnel and take or recommend an appropriate course of action Interview, select, and recommend the hiring of new staff members. Provide guidance to subordinates on departmental philosophy, goals and objectives, and policies and procedures through casework conferences, staff meetings, and work reviews. Review staff charting for completeness and compliance with standards of care. Performs tasks in the absence of key staff or as workload demands. Fulfill on-call duties on a rotational basis. Other duties as assigned. Education and minimum qualification: Must obtain and maintain a license as a mental health professional regulated by a state board (LCSW, LMFT, LPCC). Must possess a bachelors degree in social work, marriage and family therapy, or counseling. Have at least two years experience in Drug and Alcohol counseling. Very familiar with HIPAA/client confidentiality and personal rights. Must possess a current CPR and First Aid certification. Valid Drivers License Preferred education and experience: Two to five years of experience in drug and alcohol counseling Masters degree in a related field. The posted pay range is a reasonable estimate that the organization believes in good faith it may pay for this particular job based on the circumstances at the time of posting. This pay range is not a promise of a particular wage. Pay may consider several factors including but not limited to internal equity, experience, specialty, training, hours/shifts worked, business need, and education. Pay ranges may be adjusted in the future depending upon many factors including business needs. Sierra Health and Wellness are a California network of leading behavioral health and rehab centers for adults and families who suffer from addiction to alcohol, opiates, amphetamines and other addictive substances. Sierra Health and Wellness is an Equal Opportunity Employer that does not discriminate against applicants, employees or clients on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, veteran status or any other category protected by the law, or patients' decisions regarding advance directives. Not all services are available at all offices. ID26 PM21 Qualifications Required education and experience: Must obtain and maintain a license as a mental health professional regulated by a state board (LCSW, LMFT, LPCC). Have at least two years of experience in Drug and Alcohol counseling. Very familiar with HIPAA/client confidentiality and personal rights. xevrcyc Must possess a current CPR and First Aid certification. Preferred education and experience: Two to five years of experience in drug and alcohol counselin Additional Eligibility Requirements: N/A Work authorization/security clearance requirements: Valid Drivers License Compensation details: 1 Yearly Salary PIdf8864c87488-38
    $43k-62k yearly est. 2d ago
  • Customer Service Rep

    Ultimate Staffing 3.6company rating

    Customer service supervisor job in Oakland, CA

    Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $29.9 hourly 4d ago
  • Customer Service Sales Representative

    Neilmed Pharmaceuticals 4.0company rating

    Customer service supervisor job in Santa Rosa, CA

    Summary of Responsibilities: NeilMed Pharmaceuticals, Inc. is looking for an experienced Customer Service Representative to join our team. This role is based in our Santa Rosa, CA office. This is a fantastic opportunity for a customer-oriented, highly motivated individual who is interested in joining the # 1 brand of over-the-counter saline applications for nasal and sinus care in the US and worldwide. The Customer Service/Inside Sales Representative will maintain a high level of professionalism while providing support for the Company's sales growth through timely and accurate responses to customer orders, requests and inquiries over the phone and via e-mail. The Customer Service/Inside Representative will ensure that orders are entered, tracked, fulfilled and delivered in a timely manner. In addition, the Customer Service/Inside Sales Representative will place outbound sales calls to existing clients and cold call new clients. Key Responsibilities: Respond to customer requests and questions regarding service, products and account information Respond to customers via phone, fax, mail, and e-mail in a timely and courteous manner Analyze and rectify customer concerns using established procedures and medical device regulations Provide appropriate technical and/or product-related information Place outbound sales calls to new and existing clients Effectively communicate customer issues and concerns to all applicable internal staff members Document all contacts, actions, and responses in customer database Organize and maintain file system; files correspondence and other records Maintain a current working knowledge of products and/or services Prepare reports and correspondence as needed Perform other duties as assigned by supervisor KNOWLEDGE/EDUCATION Minimum High School or GED diploma. Bachelor's degree preferred. JOB EXPERIENCE Minimum 3 years of related experience Experience in regulated industry preferred SKILLS/COMPETENCIES Courteous and professional manner Excellent customer service skills Excellent verbal and written communication skills; ability to effectively communicate with people at all levels and from various backgrounds Proficient on Microsoft Word and Excel Commitment to excellence and high standards Strong organizational skills; able to manage priorities and workflow Ability to work independently and as a member of a team Ability to understand and follow written and verbal instructions Accurate attention to detail Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Solid understanding of company products and services Benefits Medical, Dental, and Vision 401k All California Law PTO 50k Life Insurance (paid by NeilMed)
    $32k-42k yearly est. 2d ago
  • PLM Documentation & Change Order Specialist

    Applicantz

    Customer service supervisor job in Fremont, CA

    This is a long-term onsite role in Fremont, CA 94538. Mon-Fri Regular shift. Looking for Documentation and Change Order (ECR/ECO) specialist responsible for the engineering change control process as part of PLM. Beyond generating and processing Change Orders, duties will include data mining, POC for change-related escalations, managing trackers, inter-department reports, and CIP activities in a high-paced environment. Top Skills: CAD Tools: NX, SolidWorks, or Creo PLM Systems: Teamcenter, Enovia, Windchill, or Agile Qualifications Drafting using Siemens NX CAD Change management using Teamcenter PLM Ability to operate efficiently and effectively in a fast-paced environment Thorough understanding of change management and configuration management practices Ability to work required overtime to support manufacturing needs and requests from our customers. Strong attention to detail and uncompromising dedication to quality Superior verbal and written communication skills Exceptional organization skills Demonstrated analytical abilities with strong attention to detail Excellent follow-through Must be driven and self-motivated, as well as a team player Ability to multitask and work well under pressure Experience in resolving scheduling conflicts and accommodating last-minute changes with competing priorities. Solid Microsoft Office Suite skills, especially in Excel (Pivot Tables, Vlookup, Formatting, Graphing), also MS Teams, PowerPoint, and Word iPLM/SAP experience (preferred) Team center and NX Experience (preferred) Responsibilities: Generates and manages Change Orders (CO) through closure Performs documentation research for all parts/assemblies to be included in the Engineering Change Order to ensure accuracy, completeness, and adherence to change control policies/procedures and design drafting standards. Makes decisions, provides recommendations, and/or escalates based on the needs of the situation Supports NPI PMs (New Product Introduction Program Managers) on a daily basis for Engineering Change Order activities Interfaces with Engineers and Designers on design solutions for BOMs that align with lean manufacturing requirements Responsible for aligning key collaborators to drive solutions in alignment with cutin strategies, E&O, and effectivities POC for Change Control processes in Engineering Monitor and prioritize tasks to ensure efficient and timely change cut in Process part numbers, bills of material, and change orders, which include preparation for the change control board, review for clarity, errors, proper approval routing, accuracy, and completeness Track documents from initiation to final approval Tracking and reporting on document review progress Develop, track, and report key metrics Generate and manage documentation in support of ISO standards, including revisions and releases Update drawing from model changes Support the engineering and design team on drawing and spec updates Facilitate Design review meetings and act as a coordinator Capture Key decisions, action items, and send detailed meeting minutes Our Client is a Fortune 350 company that engages in the design, manufacturing, marketing, and service of semiconductor processing equipment.
    $33k-46k yearly est. 1d ago
  • Maintenance Team Lead - Food/CPG ONLY

    Judge Direct Placement

    Customer service supervisor job in San Leandro, CA

    Maintenance & Reliability Leadership Lead and develop a high-performing maintenance team, fostering a culture of safety, accountability, and technical excellence. Design and implement reliability-centered maintenance (RCM) strategies to improve asset uptime and reduce unplanned downtime. Oversee preventive, predictive, and condition-based maintenance programs using CMMS and advanced diagnostic tools. Conduct root cause analysis (RCA) and failure mode and effects analysis (FMEA) to address chronic equipment issues. Cross-Functional Continuous Improvement Align maintenance and reliability goals with production, quality, safety, and training objectives. Lead plant-wide initiatives using Lean, TPM, and Six Sigma methodologies to improve overall equipment effectiveness (OEE). Support capital project planning and execution, ensuring reliability and maintainability are integrated. Implementing as well as driving TPM and RCM processes and initiatives OEE and CMMS integrity Strategic scheduling Food/Consumer only A true Maintenance leader - training/plant level speak/onboarding/decision maker who can come in on weekends
    $59k-127k yearly est. 2d ago
  • Care Coordinator PRN

    University Health 4.6company rating

    Customer service supervisor job in Pleasanton, CA

    /RESPONSIBILITIES Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
    $37k-46k yearly est. 4d ago
  • Manager, Digital Transformation, Customer Service

    Lam Research 4.6company rating

    Customer service supervisor job in Fremont, CA

    Drive CS&S workstream deliverables across field service, spare parts, entitlements, and service contracts. Drive design and deployment of Field Service Management modules, Case Management, and Entitlement solutions for field service and customer engagement. Own testing readiness (SIT, UAT, regression) and cutover planning for business continuity. Lead SMEs, technical teams, and offshore resources to deliver on field service scope. Provide mentorship, coordination, and accountability across sub-teams (cutover, data migration, knowledge management, case management). Influence stakeholders and drive alignment with senior leadership. Bachelor's degree with 12 years related experience; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience. 8-10 years of experience in Customer Service, Aftermarket Operations, or Digital Transformation in a global, complex capital equipment manufacturing environment. Hands-on experience with SAP S/4HANA Service Cloud, Dynamics 365 Customer Service & Field Service, Jira, ADO, Signavio, and Visio. Strong understanding of process re-engineering, including field service, spare parts, entitlements, service contracts, and install base management. Skilled in program management: risk identification, governance, testing coordination, and cutover planning. Excellent stakeholder management and communication skills. Execution-focused with the ability to translate business needs into system designs. Strong problem solver who raises risks early and provides solutions. Influences and drives change by driving partnerships and alignment across the organizations. AI-Machine Learning concepts and experience with ML technology. Demonstrates a growth mindset and has an eye for the art of the possible. Act as a business liaison between CS&S and other workstreams (Plan-to-Fulfill, Idea-to-Retire, Quality, Engineering, Spares Ops). Identify and escalate cross-functional risks and dependencies through the Program Management Office (PMO) and governance boards. Collaborate with cross-functional Business Unit leaders to ensure CS&S inclusion in Release 1 and preparation for future releases. Process Reengineering & Optimization: Translate business requirements into future-state processes and technical design specifications in partnership with IT architects and ensure traceability of requirements through design, build, and testing phases using tools such as Jira and MS ADO. Lead process mapping workshops using standard process methodologies to define "as-is" vs "to-be" states. Identify and eliminate process inefficiencies, redundancies, and manual workarounds through automation and system enablement. Partner with IT architects to ensure processes are documented and fully embedded in system design. Support Release 1 stabilization and plan for future release readiness.
    $103k-136k yearly est. 52d ago
  • Deli Taqueria Customer Service

    Oliver's Market 3.9company rating

    Customer service supervisor job in Santa Rosa, CA

    Job Description TAQUERIA CUSTOMER SERVICE REGULAR FULL TIME - $19.00-$22.00/HR SHIFTS: COMPLETE OPEN AVAILABILITY - WEEKENDS REQUIRED Your job as Deli Taqueria Clerk 2 focuses on customer service to support the overall goals of the Deli Department by maintaining quality service standards in the Taqueria. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner. Acquire and maintain thorough knowledge of deli menu, products, and services. Take orders with attention to detail. (e.g. item choice, additional add-ons, etc.) Prepare and serve made-to-order Taqueria menu items. (e.g. burritos, tacos, etc.) Aid in preparation of Taqueria items. (e.g. prep work, , etc.) Packaging, pricing, and merchandising Taqueria products. Accurately practice FIFO product rotation to minimize and control spoilage and waste. Organize, rotate, and stock workstation and department supplies. (e.g. paper goods & packaging products, etc.) Clean and sanitize work areas, utensils, and equipment. (e.g. floors, counters, windows, workstations, slicers, etc.) Operation of equipment. (e.g. price scale, stovetop, gill, etc.) Answers phones and pages promptly and courteously. Follow and comply with established procedures, including Weights and Measures, health and sanitation and safe work practices. Immediately reports safety hazards and violations to supervisors. Performs opening, mid, and closing duties as assigned. Works all scheduled shifts and attends required trainings and meetings. Other duties as assigned by supervisors. SKILLS & QUALIFICATIONS 18+ years old. Basic cooking/grilling skills. Team-player who can also work independently with minimal supervision. Clear and effective communication style, both written and verbal. Ability to follow directions and established procedures with attention to detail. Ability to effectively prioritize competing tasks in a fast paced, evolving environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Basic math skills. EDUCATION, CERTIFICATES, LICENSES High School Diploma or general education degree (GED). Food Handlers Certificate (ServSafe or ANSI compliant organization). PHYSICAL REQUIREMENTS/WORK ENVIRONMENT - The list below outlines the expectations, requirements, and conditions of this position. Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens. Frequently lifts/carries 10 pounds and occasionally up to 50 pounds. In a work day: constant standing/walking. Work requires the following motions: standing, walking, bending, twisting, squatting, kneeling, and reaching. Bending and twisting at waist and neck. Reaching above and below the shoulders. Hand use: single grasping, fine manipulation, pushing and pulling. Frequent exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc., inside and outside of the store in all weather conditions. Consistent work in wet and dry conditions. May require use of ladders or step stools. Exposure to FDA approved cleaning chemicals (gas, fumes, chemicals). Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler, etc. Intermittent noise from equipment and machinery. Wear non-slip, water and oil resistant closed-toe shoes. Benefits for Part Time employees will follow all State and Federal Regulations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $19-22 hourly 3d ago
  • Growth Consultant, AppDev, Google Customer Solutions

    Google 4.8company rating

    Customer service supervisor job in San Francisco, CA

    _corporate_fare_ Google _place_ New York, NY, USA; San Francisco, CA, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **New York, NY, USA; San Francisco, CA, USA** . **Minimum qualifications:** + Bachelor's degree in engineering, computer science, data science or equivalent practical experience. + 5 years of experience in cloud, consulting, business or media analytics, digital media, marketing, financial analysis, or another quantitative field. + Experience using SQL to extract and manipulate data, or with other programming or scripting languages such as R, Python or ad tech automation. **Preferred qualifications:** + Experience with Cloud platforms or a foundational understanding of AI principles and their application to business growth. + Experience in consulting business or data science to influence changes in their resource and budget allocations. + Understanding of statistical modeling and quantitative analysis techniques and ability to analyze large datasets with the goal of delivering actionable insights. + Familiarity with machine learning methodologies including data cleansing, normalization, feature engineering, model training/validation and automation. + Proficiency in Portuguese or Spanish. + Excellent problem-solving, project management, and investigative skills. **About the job** Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the companies and users that trust Google with their most important goals. In this role, you'll work with the most sophisticated Apps customers in AMER and LATAM to help them optimize their user acquisition strategy with Google Ads. You will deliver client engagements on data science/measurement consulting projects (e.g., pLTV, event selection, incrementality), lead hypothesis-driven client analysis to surface actionable insights, and develop Google SQL/Workspace Scripts/Python scripts to enable advanced client reporting and ad tech automation. You will be passionate about building and coding tools, excited to leverage cloud infrastructure and AI technologies to solve business problems, analyzing data, and strategizing in a changing environment. You'll work with AppDev Sales Leadership, Global Growth Consultants and key cross-functional teams to help find new business opportunities for our business and customers. You'll present to leadership, get buy-in and influence their decision making. You'll coordinate and execute growth projects. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers and we have fun doing it. The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Partner with internal and external products, research, data, and measurement teams to deliver full measurement solutions to customers. + Own the measurement conversation and be comfortable leading client conversations and projects related to measurement. + Advise Google clients and agencies on best practices for marketing analytics within the broader context of industry standards and options. Provide ongoing customer consultation on how to implement best practices. + Scale measurement impact internally by upskilling AppDev sales growth managers. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $125k-171k yearly est. 29d ago
  • Customer Success Expert

    Ra 3.1company rating

    Customer service supervisor job in San Francisco, CA

    Why us? You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you! They are an equal opportunity employer and value diversity at our company. Job Description Your responsibilities: Planning and scheduling client meetings Taking care of any client requests in a timely manner Participating in client calls and site visits Maintaining notes from each client interaction Generating reports and presentations Qualifications We'd love to hear from you, if: You have 2 years of experience in a professional services environment You have 1-2 year sales experience selling solutions or consultative sales and customer service Education Qualification: Bachelors Degree Work Authorization: US Citizen / Green Card Holder Additional Information All your information will be kept confidential according to EEO guidelines.
    $80k-156k yearly est. 60d+ ago
  • Customer Risk Strategy

    Column 4.5company rating

    Customer service supervisor job in San Francisco, CA

    For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve. At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us! The opportunity We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer. This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient. This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week). What you'll do Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation. Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations. Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand. Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors. What you'll need to be successful 2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company Ability to jump into new situations, with a willingness to learn quickly and help solve problems Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business Attention to detail and a commitment to accuracy Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must Excitement about working in a fast-paced, deeply cross-functional space What you'll get from us: 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents! 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses 📈 401k plan, including self-directed brokerage options 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers 😇 Up to $4,500 in annual reimbursements for backup childcare 🍽️ Catered lunches and dinners for SF employees 🚆 Commuter benefits, including paid transportation to-and-from the office 🎉 Regular team building events, including annual offsite Pay transparency: Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. The annual base salary range for this role is $115,000 - $130,000 + equity. We look forward to hearing from you Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
    $115k-130k yearly Auto-Apply 60d+ ago
  • Customer Service Manager - Construction Company

    RK Roofing & Construction Inc. 4.6company rating

    Customer service supervisor job in San Leandro, CA

    Job DescriptionBenefits: 401(k) Company parties Health insurance Opportunity for advancement Job Title: Customer Service Manager Industry: Roofing & Construction About Us Were a 25-year-old California roofing construction company committed to high-quality workmanship and exceptional customer care. Were looking for a proactive, detail-oriented Customer Service Manager to serve as the central hub of communication, scheduling, and client support. If you thrive in a fast-paced environment and enjoy keeping operations running smoothly, we want to meet you! Roofing, we can teach you - but organizational skills, initiative, and a good attitude will need to come with you. Key Responsibilities Customer & Project Coordination Manage the company CRM, ensuring accurate and up-to-date customer and project information. Schedule appointments, inspections, and follow-up visits for project managers and field teams. Coordinate and manage drafting bids, sending proposals, and related documentation. Draft and send inspection reportsincluding photosto clients in a clear and professional format. Follow up on proposals and estimates to support project pipeline and customer engagement. Distribute information to clients, team members, and partners to keep everyone aligned. Office & Administrative Support Answer incoming calls and manage service requests with professionalism and urgency. Perform general office administration tasks, including maintaining a clean, organized workspace and ensuring the office is neat at the end of each day. Manage website content updates (photos, text, reviews, and announcements) to coincide with completed jobs in real time. Oversee photo quality control for job sites and marketing purposes. Oversee weekly blog post topics Assist with internal workflow improvements and administrative systems. Maintain current and accurate company registration profiles with vendors, public agencies, and partners. Complete general administrative support tasks away from the office and meet clients in the field as requested. Conduct research for principals as directed. Requirements Valid drivers license and a clean driving record (occasional off-site tasks required). Experience in customer service, office administration, or construction/contractor-related environments preferred. Strong organizational skills with the ability to manage multiple tasks and priorities. Excellent communication skillsboth written and verbal. Familiarity with typical CRM platforms and general digital tools (email, spreadsheets). We will train you on our roofing-specific CRM. Ability to work independently while keeping the team informed. Professional, courteous, and solution-oriented attitude. Physical Requirements: Prolonged sitting at a desk or workstation. Occasional standing or walking, such as to meetings, printers, or break areas. Repetitive hand and finger movements, including typing and using a mouse. Use of standard office equipment, such as computers, phones, copiers, and scanners. Visual acuity to read screens, documents, and fine print. Light lifting, typically up to 1015 pounds (e.g., files, boxes of paper, laptops). Fine motor skills for tasks like filing, writing, or data entry. Why Join Us? Work with a reputable, growing roofing company that values initiative and high standards. Opportunity to make a visible impact on customer satisfaction and operational efficiency. Supportive leadership and a collaborative working environment. This is a growth position. Our companys strategic growth plan will provide opportunities for personal growth, extensive training, and career advancement. This is a full-time, non-exempt position. The compensation range is $25 - $35 per hour, commensurate with experience. Company benefits, including a 401(k) plan and medical insurance, are available after a probationary period. How to Apply Please send your resume and a brief cover letter that outlines your experience and interest in the role. We look forward to meeting the next key member of our team! We are an Equal Opportunity Employer.
    $25-35 hourly 10d ago
  • Materials & Customer Service Manager

    South Bay Solutions 4.0company rating

    Customer service supervisor job in Fremont, CA

    Role Purpose The Materials & Customer Service Manager is responsible for owning end-to-end material flow and customer commitments. This role ensures that materials, planning, and customer communication are aligned to support on-time delivery, operational stability, and customer satisfaction. The role leads buyers, planners, and customer service personnel and acts as the primary escalation point for material and delivery risks. Key Outcomes & Accountability On-time delivery performance Material availability aligned to production schedules Inventory accuracy and health Supplier performance (OTD, responsiveness, quality) Clear, proactive customer communication Reduction of expedites, surprises, and firefighting Core Responsibilities Materials & Supply Chain Management: - Own material planning and purchasing strategy - Identify and mitigate supply chain risks - Define sourcing strategies for critical components Customer Service Leadership: - Own customer order management and delivery commitments - Ensure proactive communication with customers - Manage escalations and trade-offs People Leadership: - Lead buyers, planners, and customer service staff - Develop team capability and accountability - Set clear expectations and performance standards Cross-Functional Leadership: - Partner with Production, Quality, and Engineering - Lead materials and delivery discussions - Balance cost, delivery, and operational reality Decision-Making Expectations The role is expected to: - Anticipate issues before they impact customers - Make timely decisions with incomplete information - Escalate issues with clear recommendations - Own outcomes, not just activities Role Competencies Strategic Thinking: - Thinks systemically across materials, planning, and customer commitments Leadership & Influence: - Leads teams effectively and holds people accountable Operational Judgment: - Balances competing priorities under pressure Communication: - Communicates clearly, calmly, and proactively Problem Solving: - Identifies root causes and implements durable solutions Accountability: - Takes ownership for results and follows through Experience & Qualifications Prior experience managing materials, supply chain, or customer service teams Demonstrated people management experience (required) Manufacturing or precision machining environment preferred Experience with ERP systems Strong analytical and communication skills Shift Day shift Monday to Friday Benefits: Health Insurance (Medical/Dental/Vision) paid 100% for employees Life insurance policy Safe Harbor 401(K) plan 401(K) match Paid time off (vacation/sick/holidays/floating holiday) Referral Program
    $66k-98k yearly est. 6d ago
  • Customer Engagement Manager

    Humansignal

    Customer service supervisor job in San Francisco, CA

    The future of AI - whether in training or evaluation, classical ML or agentic workflows - starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities - from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines - powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems - we'd love to talk. HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth. You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results. You Will: Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement Review, track, and improve operational performance with an obsession for continuous improvement Oversee onboarding and successful implementation for new customer projects Manage the long-term health of customers by identifying and preempting areas of risk or concern Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers Answer questions and address issues related to our platform, APIs, and data services Create an effective feedback loop between frontline operations, product teams, strategy, and customers Collaborate with stakeholders to improve processes for new and existing customers Ideally You'd Have: 4-9 years of total work experience, with experience in consulting or technical program management roles Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm A technical background (education or professional experience with CS, Economics, Statistics, Engineering) A proven track record in B2B client-facing roles and expanding client relationships Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers Excellent cross-functional collaboration skills Outstanding verbal and written communication abilities A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Strong analytical, planning, and process improvement capabilities Experience with SQL and/or other database languages Nice to Haves: Prior experience at an API-driven technology company and/or managing technical customers Experience with data annotation, labeling platforms, or ML operations Understanding of how training data impacts model performance About HumanSignal At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web-they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
    $140k-200k yearly Auto-Apply 48d ago
  • Customer Service Reps / Associate / Specialist

    Pharmacyclics, An Abbvie Company

    Customer service supervisor job in San Francisco, CA

    Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.
    $18.5-22 hourly 60d+ ago
  • Customer Enablement Manager

    Hockeystack

    Customer service supervisor job in San Francisco, CA

    HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third-party data providers, and deploying custom AI research agents. We use this data to power applications that automate high-value, high-complexity workflows across the go-to-market and revenue teams. Our core products include: Marketing Intelligence - instantly answers questions like “What led to that sudden drop in pipeline?” Account Intelligence - surfaces next-best actions to help reps move target accounts toward conversion Since launching in January 2023, we've come through Y Combinator, raised a $20M Series A led by Bessemer. We're growing 3× year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. Based at our San Francisco HQ, we operate fully in-person, move fast and hire people who are ready to win. 🚀 Your Mission As Customer Enablement Manager, you'll own the creation and execution of enablement programs that help customers adopt HockeyStack, maximize value from the platform, and drive change management across their organizations. Sitting at the intersection of Customer Success and Data Analytics, your mission is to ensure customers not only understand how to use HockeyStack, but also how to leverage it strategically in their GTM motions. You'll be responsible for scaling customer education through engaging content, a world-class knowledge base, and impactful training for both customers and internal teams. This is a highly visible role that will shape how we drive adoption, retention, and business outcomes as HockeyStack scales worldwide. 🔧 What You'll Do Create engaging educational content (videos, webinars, decks, knowledge base articles) that helps customers get value from HockeyStack. Build, maintain, and scale our external knowledge base to ensure accuracy, accessibility, and strategic alignment with customer needs. Partner with Customer Success Managers and Data Analysts to deliver training that combines platform education with actionable GTM insights. Lead live training sessions for both customers and internal GTM teams to drive confidence and adoption. Design and execute scalable enablement programs that improve retention, adoption, and change management across our customer base. Collaborate cross-functionally with Product, Marketing, and Success to support feature launches 🧬 What We're Looking For Ownership-first mindset - you take initiative, move fast, and figure things out Thrive in early-stage, high-urgency environments where speed and impact matter Curious, self-aware, and feedback-driven - you bring energy, not ego See this role as a defining chapter - not a stepping stone or side quest 3-6 years of customer enablement or education experience in high-growth B2B SaaS. Strong background with data platforms, analytics, or MarTech/GTM tools. GTM or marketing experience with an understanding of how revenue teams operate. Proven ability to create educational content (video, decks, written guides) and instructional design expertise. Excellent facilitation and communication skills to train both customers and internal stakeholders. Highly organized, detail-oriented, and able to manage multiple initiatives in a fast-paced environment. A self-starter who thrives in high-growth settings. ✨ Why Join Now? We're at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You'll be joining a company with real traction, rapid growth, and meaningful backing-where every person still shapes the outcome. This isn't just a job. It's a chance to build something category-defining with people who care deeply about doing it right. We're building a high-performing, in-person culture at our San Francisco HQ, where the team collaborates shoulder-to-shoulder five days a week. The on target earnings range for this role is $120,000 to $180,000 USD, adjusted for location and qualifications. HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.
    $120k-180k yearly Auto-Apply 31d ago
  • Customer Service at The Corner Nail Bar

    Johnny Lam

    Customer service supervisor job in Oakland, CA

    Job Description We are looking for a part-time or full time position for a receptionist at a Nail Bar who can speaks Vietnamese to join our team. Please don't apply if you can not speak Vietnamese. Candidate must: Be reliable and well organized Have strong work ethic Be reliable and professional Excellent customer service skills Positive attitude Ability to multi-task in a busy environment Possess basic computer skills Detail-oriented Hard working Responsibilities (but are not limited to) : Answering the phone and scheduling appointments Greet clients Processing payments and gift voucher Salon opening or closing duties Keep reception area tidy, clean, and organized Recommend treatments/services to clients and up sell services Provide assistance and support to owners and technicians Maintain beverage area clean and restocked Maintain wait area and other common area clean Help with inventory and restocking supplies Language: Vietnamese (Required) Benefit: Flexible schedule Job Types: Full-time, Part-time Pay: $14.14 - $15.00 per hour COVID-19 considerations: All customers are required to wear a mask and temperature checked at check in
    $14.1-15 hourly 20d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Vallejo, CA?

The average customer service supervisor in Vallejo, CA earns between $31,000 and $58,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Vallejo, CA

$42,000
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