Customer service supervisor jobs in Virginia - 4,275 jobs
LLM Customization Lead - NLP Data Scientist
Capital One 4.7
Customer service supervisor job in McLean, VA
A leading financial services company seeks an experienced AI/ML specialist to deliver innovative products aimed at transforming customer interactions. The role demands expertise in natural language processing, machine learning, and large language models. Candidates should possess a robust educational background in quantitative fields, significant experience with AWS, and proficiency in programming languages such as Python or R. This position emphasizes continuous learning and implementing advanced technological solutions for enhanced user experiences.
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$79k-108k yearly est. 1d ago
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MEP Superintendent - Data Centers
Metric DCX
Customer service supervisor job in Virginia
MEP Superintendent - Top 10 General Contractor
What You'll Do:
Lead all field operations on major ground-up projects ($100M-$500M+).
Direct and coordinate trade partners, foremen, and site teams.
Drive daily schedule, manpower planning, and logistics.
Enforce a zero-incident safety culture and impeccable quality standards.
Solve problems on the spot and keep projects moving efficiently.
Expertise in overseeing MEP scopes.
What You Bring:
10+ years' experience running large ground-up projects.
Proven success on $100M+ commercial or mission-critical builds.
Expert in field coordination, sequencing, and construction means & methods.
Strong leadership presence and communication skills.
Ability to travel and live on-site for extended project durations.
What's on Offer:
Lead flagship projects for a nationally recognized contractor.
Clear path toward a leadership position - Field Operations Executive / VP
Competitive salary and comprehensive benefits.
Industry-leading bonuses.
$59k-100k yearly est. 2d ago
Team Manager - Guest & Crew Success
Hardee's 3.6
Customer service supervisor job in Buena Vista, VA
Click HERE to Apply!Job Title - Restaurant Breakfast Manager/Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT BREAKFAST MANAGERS If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement.Who Are We?Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardees restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on peoples lives wherever and whenever we can.What is our Team Approach?Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.What Will You Do?To supervise operations of the restaurant during the breakfast shift. Assist in achieving breakfast sales growth through maintaining the highest standards of quality, service, and cleanliness with constant focus on profitability.ESSENTIAL FUNCTIONSManage the breakfast shift according to company standards.Ensure all breakfast equipment, including ovens, flat grills and the biscuit station area, are cleaned and properly maintained, and all equipment and utensils used for breakfast production are cleaned and stored properly at the end of the shift.Maintain a cooperative, harmonious working relationship with management team and crew. Provide coaching, counseling, and discipline as warranted. Assist with crew member duties a needed.Conduct crew team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.Maintain an adequate supply of all products and items necessary to operate the restaurant. Control inventory to meet company Food Cost Variance standard and assist with inventory counts for breakfast items.Maintain reports and records based on company standards and in compliance with state and federal regulations.Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.Responsible for all cash. Ensure adherence to cash procedures.Assist with scheduling sufficient staff to operate the restaurant and accommodate guest flow. Manage labor costs to meet company standard.Train and develop crew under the direction of the Senior/General Manager.Assist the Sr./General Manager and Manager as needed in interviewing and hiring qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.Assist with lunch shift if business needs require.Ensure personal appearance meets company standard and displays professionalism at all times.Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.Consistently exhibit the actions/behaviors which best demonstrate BNEs Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. Please also refer to the Companys ADA job description for a more detailed discussion of essential job functions, physical demands, and other job requirements.What Will You Need?Must be 18 years or older Must meet Physical demands required of the role Must be able to lead, recognize, and train successful talent1 year of shift management experience Ability to pass background check and drug screen Preferably Valid Driver's LicenseLove working in a fast-paced, team-oriented environment Consistent and ReliableCheerful and Positive AttitudeValues TeamworkLoves serving and helping others What is in it for You?Now Paying WeeklyFun & Flexible Work EnvironmentPaid Training 401K Vacation, Sick, Bereavement pay Discounted Meals During ShiftMedical, Dental, Vision InsuranceOpportunity to AdvanceCompetitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.Corporate Chaplains - Offers care to employees with personal and professional life issues.*Veterans and those with previous military experience are encouraged to apply!EOEBoddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC
Required
Preferred
Job Industries
Food & Restaurant
$85k-121k yearly est. 1d ago
Service Desk Lead - DHS Federal Law Enforcement Training Center (FLETC)
ITC Federal, Inc. 4.7
Customer service supervisor job in Fairfax, VA
ID 2025-1442 Remote No
JOB TITLE: Service Desk Lead
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
Program Overview:
The Federal Law Enforcement Training Centers (FLETC), a component of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad.
Headquartered in Glynco, Georgia, with additional training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on reliable, secure, and efficient IT systems and user support across its nationwide infrastructure.
This program provides comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) to sustain FLETC's mission. The Service Desk Lead will play a vital role in managing user support operations, ensuring timely and effective issue resolution, and maintaining high levels of customer satisfaction across all FLETC locations.
Position Summary:
The Service Desk Lead will oversee the day-to-day operations of the IT Service Desk, providing leadership, coordination, and technical guidance to ensure efficient incident management and resolution. This position requires hands-on experience with ITIL-based service delivery, industry-standard ticketing tools, and a strong customerservice orientation to support FLETC's diverse user community.
The successful candidate will bring a blend of technical expertise, leadership experience, and a collaborative approach to drive service excellence and continuous improvement across IT support operations.
Responsibilities
RESPONSIBILITIES:
Lead and manage Service Desk operations to ensure prompt, professional, and effective IT support for all users across FLETC facilities.
Oversee the use and configuration of ITIL-based Service Desk ticket management systems, such as Ivanti HEAT, to track, monitor, and report on service requests and incidents.
Provide technical guidance and mentorship to Service Desk staff, ensuring adherence to best practices and performance standards.
Coordinate with other IT teams, vendors, and stakeholders to escalate and resolve complex technical issues.
Develop, document, and implement standard operating procedures (SOPs) and service level agreements (SLAs) to ensure consistent service delivery.
Monitor ticket queues, performance metrics, and customer feedback to identify trends and drive process improvements.
Support IT projects by providing input on user impact, communication strategies, and service transition planning.
Promote a culture of customerservice excellence, accountability, and teamwork within the Service Desk environment.
Qualifications
REQUIRED:
Bachelor's degree in Information Systems, Computer Science, Computer Engineering, or a related field, or equivalent experience.
Minimum of 5 years of detailed experience in Help Desk or Service Desk operations.
Minimum of 5 years of experience in IT operations, support, or management services.
Hands-on experience implementing ITIL-based service management methods and using recognized Service Desk ticketing systems (e.g., Ivanti HEAT).
Strong organizational, communication, and problem-solving skills.
Proven ability to lead and motivate a team in a fast-paced technical environment.
Ability to obtain a USCIS Public Trust security clearance.
DESIRED:
HDI, ITIL, and/or Project Management (PMP) certifications.
Demonstrated experience managing enterprise-level Service Desk environments supporting federal or large-scale organizations.
Experience implementing service improvement initiatives, performance metrics, and end-user satisfaction programs
Commitment to continuous improvement and professional development within IT service management disciplines
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$76k-96k yearly est. 2d ago
Guest Services Manager
Goodstone Inn & Restaurant
Customer service supervisor job in Middleburg, VA
Company: The Goodstone Inn & Restaurant
Reports To: General Manager
Schedule: Full-Time | Flexible schedule including mornings, evenings, weekends, and holidays
Goodstone Inn & Restaurant's most valuable resource is our creative and dedicated staff. The excellence of Goodstone is built through teamwork - a select group of professionals who deliver thoughtful, personalized service and unforgettable guest experiences.
As the Guest Services Manager, you are responsible for overseeing all aspects of the guest experience from arrival through departure. You lead the Guest Services team, set service standards, and ensure smooth front office operations while remaining hands-on and guest-facing. This role requires strong leadership, sound judgment, and the ability to remain calm, polished, and solutions-focused in a fast-paced luxury hospitality environment.
Key Responsibilities
Lead, train, mentor, and manage the Guest Services team to ensure consistent adherence to exceptional service standards.
Oversee daily front office operations, including reservations, check-ins, check-outs, and guest inquiries.
Hire, schedule, coach, discipline, and performance-manage Guest Services team members.
Maintain expert knowledge of front office systems, including Maestro.
Ensure accuracy, security, and confidentiality of all guest information and financial transactions.
Collaborate with Housekeeping, Culinary, Events, and Maintenance teams to ensure seamless guest experiences.
Resolve guest concerns and complaints promptly, professionally, and with sound judgment.
Maintain up-to-date knowledge of room rates, packages, promotions, and revenue opportunities.
Support upselling initiatives and guest experience enhancements.
Work with leadership to develop guest activities, events, and experience-driven offerings.
Meet regularly with the General Manager and Asset Manager to review budgets, occupancy, and operational goals.
Model professionalism, accountability, and service excellence at all times.
Qualifications and Skills
Minimum of 5 years of hospitality experience, with leadership or supervisory experience strongly preferred.
Strong understanding of front office operations and guest service best practices.
Experience with hotel property management systems; Maestro preferred.
Excellent communication, leadership, and problem-solving skills.
Ability to multitask, prioritize, and make sound decisions in a high-pressure environment.
Professional demeanor with strong attention to detail.
Flexible and adaptable with a proactive leadership style.
Must be at least 18 years old.
Ability to work evenings, weekends, and holidays as required.
Work Environment
Operates in a professional hospitality setting.
Regular use of standard office equipment (computers, phones, printers, etc.).
Must be able to work indoors and outdoors in varying weather conditions.
Must adapt to frequent changes, last-minute guest needs, and shifting priorities.
Must accept constructive feedback and maintain composure under pressure.
Physical Requirements
Ability to stand and walk for extended periods.
Ability to climb stairs and lift up to 50 pounds occasionally.
Frequent use of hands and arms for handling, reaching, and operating equipment.
Clear verbal communication and active listening are essential.
Additional Information
This job description is not intended to be an exhaustive list of duties or responsibilities. Duties may change at any time to meet the business's needs.
Equal Opportunity Statement
Goodstone Inn & Restaurant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Goodstone Inn & Restaurant is proud to maintain a drug-free workplace. Pre-employment and ongoing screenings for alcohol and illegal drugs may be required as a condition of employment.
$35k-50k yearly est. 2d ago
Wholesale Relationship Specialist IV
Atlantic Union Bank 4.3
Customer service supervisor job in Roanoke, VA
The Relationship Specialist IV responsibilities include a variety of commercial banking support activities as an essential contributor to the success of the Wholesale Banking Line of Business. Team members in this role directly interact with Wholesale Banking clients and closely collaborate with Wholesale Banking Relationship Managers, Credit Portfolio Managers, Treasury Management, Loan Services, and other bank personnel to efficiently originate and service loans and deposit accounts in the assigned portfolio(s). Additionally, the Relationship Specialist implements and facilitates client relationship management tasks to ensure a consistently high-quality banking experience. The Relationship Specialist IV also provides support to the Manager of Wholesale Support and/or the Group Leader, Wholesale Support in training and mentoring junior Relationship Specialists.
Position Accountabilities
Manages and responds to daily incoming client requests and inquiries in a timely and professional manner. Performs necessary research and maintenance to provide or facilitate solutions, and if applicable, logs and resolves customer complaints and dissatisfactions in accordance with Bank policies and procedures.
Works proactively to identify potential problems and/or compliance concerns to maximize customer satisfaction and encourage relationship expansion.
Executes and adheres to all federal and state regulations governing bank operations including BSA/AML requirements, as well as the Bank's loan and deposit origination, documentation, and administration policies and procedures. Exercises discretion and ensures confidentiality of all customary and proprietary materials and data.
Opens, services, and maintains wholesale deposit accounts in adherence to state and federal regulations and Bank policies and procedures.
Maintains a strong working knowledge of the Bank's Treasury Management products and services as they relate to receivables, payables, fraud prevention, and liquidity to be a subject matter expert for other Relationship Specialists.
Monitors daily non-sufficient funds and unposted transaction reports, obtains necessary approvals and processes decisions, and communicates with clients and Bank personnel to facilitate timely and accurate postings.
Processes payments and advances on loan accounts and transfers and stop payments on deposit accounts.
Gathers, images, and files financial statements and documents as needed.
Orders and/or requests pre-closing due diligence items including, but not limited to lien searches, flood certifications, business valuations, appraisals, and environmental reports. Ensures accurate completion of all required flood documentation.
Completes detailed due diligence in accordance with associated regulatory requirements and bank policies and procedures to ensure quality account documentation and prevent exceptions.
Collects information and/or documentation to comply with BSA/AML requirements for customer identification, customer due diligence, and beneficial ownership information including entity organizational documents, orders OFAC and Identity Verification searches, and completes associated quality assurance to ensure compliance with state and federal regulations and Bank policies and procedures.
Works directly with Centralized Doc Prep to request internally prepared loan documents and ensures loan documents are reviewed for accuracy and completeness prior to closing, funding, and boarding of loans.
Handles internal loan closings and coordinates external loan closings, to include engaging and working with Bank counsel, closing attorneys, and title companies, as applicable, throughout the loan document preparation and closing process.
Funds and boards loans, to include reviewing requests for accuracy and preparing physical loan packages for imaging and record retention shipment.
Prepares tickets, online transaction entries (OTEs), and wire transfers as needed.
Manages and/or assists in the management of construction and/or development loans with oversight from the Construction Loan Specialists Group and Wholesale Banking Relationship Managers to update and maintain construction funding budgets, order inspections and title updates, and process draw requests.
If in Commercial Real Estate, the Relationship Specialist will assist in the management of Builder Lines of Credit, including but not limited to managing inventory and tracking allowable exposure based on the credit approval documents, which requires granular oversight.
Maintains a strong working knowledge of specialized loans, including but not limited to modified builder lines, low income housing tax credit loans (LIHTC), asset-based loans, SWAPs, participations, syndications, loans to government contractors, and loans to government entities to serve as a subject matter expert to others.
Assists with reporting and clearing exceptions associated with loan and deposit accounts.
Prepares loan account pay off quotes and coordinates collateral releases as applicable.
Assists with the preparation of client presentation materials.
Assists with maintaining data integrity for the CRM and other critical bank systems by facilitating accurate source system account assignments.
Serves as subject matter expert to assist other Relationship Specialists with reviewing loan documentation prior to closing.
Assists with mentoring, coaching, and training new and existing Relationship Specialists.
Completes all assigned training, including but not limited to compliance training, on or before the due date.
Serves as a back-up for other Relationship Specialists to ensure a balanced workload.
Assists the Wholesale Support Manager/Group Leader in training, problem solving, and mentoring junior Relationship Specialists; assists with prioritizing workflow and redirecting or handling of surplus workload as needed.
May participate in projects and initiatives and assist with maintaining, updating, and creating procedures; assists with creating common knowledge and consistent practices within
This role provides opportunities to begin assisting with financial statement interpretation, industry trend identification, risk rating analysis, as well as the introduction to entry level commercial underwriting concepts.
Promotes an environment that supports diversity, equity, inclusion, and belonging and reflects the Atlantic Union Bank brand and culture.
Performs other duties as assigned.
Organizational Relationship
This position reports to either a Manager of Wholesale Support or a Group Leader, Wholesale Support
Position Qualifications
Education & Experience
High school diploma or equivalent, college degree preferred
Seven plus years of wholesale or consumer banking or industry related experience required
Three plus years of commercial loan and deposit experience required
Knowledge & Skills
Exceptional customerservice and problem-solving proficiency
Superior time management
Excellent oral, written, and interpersonal communication
Very organized and detail oriented
Expert proficiency in reading and interpreting Title Policies and understanding of Real Estate Collateral
Expert proficiency in reading and interpreting UCC lien and judgment search results
Ability to prioritize and manage multiple priorities
Flexible, able to adapt to change
Ability to work independently as well as within a team environment
Outstanding analytical skills
First-rate computer skills relevant to Microsoft 365 Suite
Expert proficiency in commercial loan documentation, including specialized loans, Master Title Policies and Masters Deeds of Trust
Strong working knowledge of business deposit accounts
Extensive and strong working knowledge of banking software programs
Experience with Construction Management software, bank loan documentation software, loan origination software, CRM platforms, Core bank applications, and business online banking platforms are preferred.
Management and mentor experience are beneficial.
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$58k-98k yearly est. 5d ago
Service Manager
Proactivate 4.4
Customer service supervisor job in Danville, VA
The ideal candidate will provide and maintain excellent customerservice and be the frontline service contact for our external customers.
Responsibilities
Lead and motivate a trained staff to provide quality service to all customers in a timely manner
Serve as the key liaison to sales and management to ensure consistent customer satisfaction
Provide status and service reports to recommend next steps to management
$53k-85k yearly est. 5d ago
CUSTOMER SUPPORT REPRESENTATIVE
Carter MacHinery Company, Inc. 4.0
Customer service supervisor job in Sterling, VA
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Customer Support Representative in Dulles, Virginia. The Customer Support Representative position is responsible for telephone product sales and support to prospect and help grow the parts, service and machine/rental business with assigned accounts. As well as, collaborate and work with other sales team members to develop and deliver solutions to customers. Seeking candidates with minimum two years of experience in heavy equipment industry, preferably with a service background; Demonstrated success in a sales environment, required; College degree in related field, preferred.
Requirements for the Customer Support Representative position include:
Excellent verbal and written communication skills.
Excellent sales and customerservice skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software such as Salesforce.
Ability to travel and work hours required by job and customer demand.
Promote a positive customer experience.
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Physical requirements must be met for the Customer Support Representative job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.
Competitive Compensation and Benefits:
Health, dental and vision insurance.
Paid time off.
401(k), $0.75 to $1.25 match up to 6%.
Life and disability insurance.
In-house training instructors/programs.
Tuition reimbursement.
Employee referral bonus program.
Discounts: cellular phone service, computers, tooling, cars and trucks.
Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply.
Carter Machinery is a drug-free workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$33k-40k yearly est. 3d ago
Global Investments Strategy Lead: CFIUS/Team Telecom
Pae Government Services Inc. 4.6
Customer service supervisor job in Alexandria, VA
A consulting firm for government is seeking a Senior Global Investments Strategic Advisor in Alexandria, Virginia. The role requires significant experience in foreign investment risk management and leadership skills. Ideal candidates will have a strong background in national security or economics, along with an active TS/SCI clearance. The position focuses on supporting the US Department of Defense's investment analysis priorities to protect the Defense Industrial Base.
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$64k-92k yearly est. 3d ago
Youth Services Supervisor
Loudoun County Government 4.0
Customer service supervisor job in Leesburg, VA
Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's
The Loudoun Difference
.
Welcome and thank you for your interest in employment with Loudoun County Government!
ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.
Introduction
Are you passionate about making a meaningful impact in the lives of at-risk and court-involved youth? Join our team and help shape brighter futures!
The Loudoun County Youth Services Department is currently seeking qualified and committed candidates for the Youth ServicesSupervisor position, serving the Juvenile Detention Center and RISE Youth Shelter located in Leesburg, Virginia. This position plays a vital role in ensuring the safety, security, and well-being of youth placed in our residential programs.
Loudoun County is one of the fastest-growing counties in the nation, celebrated for its exceptional quality of life, vibrant communities, and robust economy. Located just 40 miles west of Washington, D.C., Loudoun offers a unique mix of cultural, recreational, and educational experiences, making it an ideal place to live and work. We aim to provide a physically and emotionally safe and secure environment for youth placed in our care temporarily by the court.
Job Summary
Loudoun County is seeking qualified candidates for the position of Youth ServicesSupervisor, supporting the 24/7 operations of two residential programs: the Juvenile Detention Center (JDC) and the RISE Youth Shelter, located in Leesburg, VA. These programs provide short-term care for youth who are pending court hearings, serving court-ordered sanctions, or placed for service provision. The Virginia Department of Juvenile Justice (DJJ) regulates these programs to ensure compliance with state requirements.
Key Responsibilities:
* Manages residential services during assigned shift
* Planning, organizing, and supervising shift activities
* Ensuring timely and accurate completion of program documentation
* Intervening during crisis situations and resolving conflicts
* Overseeing staff performance and ensuring appropriate training is provided
* Administering medications in accordance with policies and procedures
This position plays a crucial role in the safety, structure, and rehabilitative support provided to youth in our care.
Hiring salary will be commensurate with experience.
Minimum Qualifications
Requires a Bachelor's degree in Psychology, Social Work, Criminal Justice, or relevant field and three (3) years of related work experience in a criminal justice field, education, residential, or correctional setting, including one (1) year of supervisory experience; or equivalent combination of education and experience.
Preferred Qualifications: Bilingual English/Spanish preferred.
Job Contingencies and Special Requirements
Employment is contingent on the satisfactory results of a background investigation to include criminal history and fingerprinting, child protective services, Department of Motor Vehicles record check, and physical exam with drug test and TB testing. Must maintain a current driver's license, CPR, First Aid, Crisis Intervention, and all other certifications and training required by policy and standards.
Must be able to complete First Aid, CPR for adults, and Handle with Care (physical intervention) within 90 days of hire. Must update certifications as needed. Position is essential personnel, requiring on-site presence during inclement weather, emergencies, or as required by the Departement Director. Must be able to work rotating shifts (day/evenings/overnights), including weekends and holidays, and able to work overtime when required to meet operational needs. Must have the ability to use automated technology and be able to operate keyboard-driven equipment. Requires occasional stooping, bending, and /or light lifting.
$46k-62k yearly est. 5d ago
Service Manager
Employment Boost
Customer service supervisor job in South Boston, VA
A well-established company in the transportation services industry is seeking a fleet maintenance manager in the South Boston, Va area.
Highlights of this role:
Manage day-to-day fleet service operations
Lead and mentor shop technicians
Strong focus on preventative maintenance and DOT compliance
Competitive compensation with long-term growth opportunity
Candidates Must Have:
Associates degree, tech school, or equivalent work experience.
5+ years of maintenance experience.
3+ years of leadership experience
Experience working on diesel heavy trucks
Dry bulk trucking experience, preferred.
$57k-95k yearly est. 3d ago
Collision Estimator / Service Advisor
Caliber Collision 3.7
Customer service supervisor job in Colonial Heights, VA
2+ years of collision estimating experience; sales experience preferred
Must be 21 years of age or older
Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITIES/SKILLS/KNOWLEDGE
Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
Must have prior experience with CCC1 or similar estimating software
You have an advance understanding and knowledge of the repair process/procedures
Strong sales orientation
Be able to understand instructions - written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
$30k-45k yearly est. 1d ago
Customer Service Representative
Acoustical Solutions 3.7
Customer service supervisor job in Richmond, VA
Are you passionate about providing exceptional service? Do you thrive in a fast-paced, environment? Do you love to solve problems? Look no further! We're seeking a CustomerService Representative to join our team.
About us: We are a growing acoustical product manufacturer who is forward thinking, believes in continuous improvement that values integrity and innovation.
Brief Summary: The CSR or CustomerService Representative serves as the first point of contact for customers who have questions or issues related to a company's products or services.
ACTIVITES/TASKS
Manage a high volume of incoming phone calls.
Answers / manages phone calls, voice mails, emails, and other communications. Fields all customer inquiries and responds to / manages same. Directs customers to other staff when additional technical assistance is needed.
Generate sales leads or upsell opportunities if possible
Identify and assess customer needs to achieve satisfaction
Build sustainable relationships with customer accounts through open and interactive communication
Troubleshoot and investigate customer inquiries or complaints.
Ensure excellent service standards and maintain high customer satisfaction.
Participates in the daily management process every day. As for all team members, this role also tracks / plots data as assigned, and leads problem solving initiatives as assigned.
Supports and fully participates in the company's continuous improvement processes. “Follows and Lives” the company's stated values.
Flexibility to work extended hours and overtime as required to support inquiries Nationwide
Uses customer complaints and review feedback to improve website design, service offerings, and customer satisfaction. Assists with responses and resolution of customer issues and complaints.
Oversees corrections and improvements to product offerings to ensure accurate, competitive product positioning.
Regularly evaluates competitors with respect to pricing, delivery, service, quality, etc. and works with required production, sourcing, and web developers to offer best value in the industry.
Other duties and projects as may be assigned.
PHYSICAL REQUIREMENTS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Extensive time spent sitting at a desk typing and speaking on phone
Ability to work in a high stress, face paced environment
Periodically subject to construction or warehouse environments
PROFESSIONAL COMPETENCIES DESIRED
AS degree in related field or relevant work experience in manufacturing / ERP environment. BS degree preferred but not required.
APICS or similar certifications preferred. (Company supports earning or continuing relevant certifications)
A minimum of 3 years' work experience in a customerservice role required.
High proficiency in Microsoft Office suite required. ERP data entry experience preferred.
Self-motivated, high-energy level and a “willingness to go the extra mile”.
Excellent writing and verbal communication skills.
Strong follow-through skills to complete tasks “on time” and accurately.
Knowledge of Bill of Materials and Production Routers.
Excellent communication skills and a positive attitude
Strong problem-solving abilities
Patience and empathy
Ability to multitask and prioritize effectively
Quick learner who pays attention to detail
SAFETY REQUIREMENTS
Adheres to Acoustical Solutions Health & Safety manual
Attends all company safety meetings.
Ability to lift 25 pounds.
Wears appropriate PPE when required.
PERKS:
Competitive salary and benefits package
Opportunities for growth and advancement
Fun supportive team culture
$24k-32k yearly est. 5d ago
Client Service Specialist
Harrison Gray Search
Customer service supervisor job in McLean, VA
Harrison Gray Search has partnered with a premier insurance and financial services firm to find a dedicated Client Service Specialist. This is a client-focused agency that prides itself on providing a superior customer experience and maintaining the highest standards of integrity.
Role Overview
As a Client Service Specialist, you will provide exceptional support to the account management team by handling daily client requests related to claims, billing, and eligibility. This role is essential for maintaining smooth agency operations and ensuring clients receive timely, high-quality service.
Key Responsibilities
Customer Advocacy: Communicate and follow up with clients and insurance carriers to resolve inquiries quickly.
Claims Management: Manage the full claims process, including reporting, documentation, and tracking status with carriers.
Account Support: Assist account managers with client activities, including enrollment and eligibility requests.
Billing & Data Entry: Resolve billing errors and maintain accurate client policy information within the Epic management system.
Records Management: Organize and update client files to ensure all documentation is current.
Requirements
Licensing: Must hold an active Life & Health Insurance license.
Experience: At least 2 years of customerservice experience in an office setting.
Specialized Knowledge: Prior experience with claims resolution and eligibility is required.
Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with agency management systems (Epic preferred).
Soft Skills: Strong communication skills and the ability to prioritize tasks in a fast-paced environment.
Languages: Proficiency in additional languages is a plus.
Why Join the Team?
You will work in a supportive, collaborative environment that values innovation and excellence. This position offers opportunities for professional growth and the flexibility of a hybrid work environment.
$28k-47k yearly est. 4d ago
Customer Service Specialist
Westlake Royal Building Products
Customer service supervisor job in Marion, VA
Researches, analyzes, applies, and monitors company pricing and special deal policies. Researches and resolves customer pricing disputes. Responsible for setting up, maintaining, and programming pricing and special deals in the ERP system and bolt-on web-based application. Analyzes pricing impact and department performance to targets.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
Interface with sales, finance, customerservice, and customers in determining eligibility requirements for customer rebates, returns, and miscellaneous requests.
Help resolve and communicate with internal and external customers regarding disputes and deductions related to pricing
Set up, maintain, and program customer pricing in ERP and bolt-on application
Verify requests for price change or special deals fall within company policies and have proper approvals
Ensure entries meet system needs, monitor error reports, and make corrections as necessary
Responsible for reconciling rebates monthly (up to 1.5MM) by manipulating large amounts of data
Design and run analyses for pricing impact on deal proposals and job quotes
Participate in miscellaneous projects for Pricing, Sales, and Finance Departments
Liaise with internal and external auditors to ensure SOX compliance
Apply risk assessment skills to determine the appropriate level of approvals required
Must be capable of handling multiple assignments concurrently
EDUCATION, EXPERIENCE AND QUALIFICATIONS
Required- College degree or equivalent work experience (Accounting, Finance, Sales or CustomerService)
Desired- Bachelor's Degree in Business or Accounting
Competent in Advanced Excel functionality and proficient in the use of ERP software
Analytical
PHYSICAL DEMANDS
Physical and mental demands can be found at the local facility. Contact the EHS&S representative for more information. This information will also be available on Connect soon.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate, as it is normally based in an office. Some of the work may be required in the operating units, which can involve the use of required PPE, including safety glasses and hearing protection. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel, including air travel or auto travel, may occasionally be required.
$24k-32k yearly est. 4d ago
Maintenance Team Lead
Graham Personnel Services 3.6
Customer service supervisor job in Richmond, VA
Maintenance Tech Lead
Graham Personnel Services, Richmond VA
Direct Hire- $27-$30 per hour
Hours: 6am-6pm (Peak Season) and 6am-2pm (Regular Season)
Oversees maintenance staff to perform service duties and activities to ensure repairs are completed safely, efficiently, and accurately. Ensue all inventory counts are performed accurately to ensure spare parts are available when needed. Utilize company support systems to complete PMs and suggest process improvement needs. (FIIX, Traverse)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for overseeing the completion of work orders.
Responsible for the subsequent training of all services, housekeeping/custodial and grounds personnel.
Responsible for reporting unusual or extraordinary circumstances regarding the property, employees or drivers.
Responsible for insuring OSHA (Occupational Safety & Health Act) standards and company safety policies are complied with.
Interprets company policies to workers and enforces safety regulations.
Responsible for ensuring preventative maintenance tasks are completed on time.
Excellent problem-solving skills
Suggest plans to motivate the team to achieve work goals
Responsible for the upkeep of all tools and equipment
Responsible for maintaining the appearance of the building and property
Other duties as assigned
QUALIFICATIONS:
Licensed Electrician
PLC and Electronics trouble-shooting experience
Ability to lead a team and direct contractors
LOTO Experience
Basic equipment troubleshooting
Experience in wiring and circuitry
Experience in Safety Compliance and Work Permits.
Good Computer Skills
Team Oriented
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); or four years related experience and/or training; or equivalent combination of education and experience.
$27-30 hourly 3d ago
Service Manager
Alsco 4.5
Customer service supervisor job in Virginia Beach, VA
Classification: Exempt
We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.
Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customerservice. We're seeking driven professionals with ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.
Join our team and build your career with Alsco Uniforms!
Job Summary:
The Service Manager is responsible to meet or exceed Service department goals at a branch. The SM directly supervises District Managers and has ultimate responsibility for the success of the Service department. The SM reports to the General Manager.
Our full-time employees enjoy:
Medical, Dental, Vision, FSA/HSA, 401K
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement
Learning & Development Opportunities
Inclusive and Diverse Team Environment
Benefits may vary for positions covered by a collective bargaining agreement.
Essential Functions:
- Recruit, develop and motivate a highly productive team of promotable DM's and RSR's through continual coaching and training, regular meetings, actively training and developing DM's to become future SM's, fostering a positive work environment, projecting a professional image and building strong relationships with each DM or RSR. Also oversees disciplinary action taken in the department.
- Ensure customer loyalty and outstanding customerservice. Hold DM's accountable for customer visits, audits, new installs, problem solving, open communication and negotiating with customers. The SM also participates in route ride-alongs and contacting customers on a regular basis.
- Ensure all company policies and procedures are followed in the Service department, including safety, HR and Service SOP's. Oversee the maintenance of Driver Qualification files and maintenance of delivery vehicles.
- Oversee all new account installs and personally attend major and corporate account installs.
- Manage retention and growth by motivating the Service team to solicit new customers and retain current customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
- Control department costs within budget constraints. Submit regular department progress to the General Manager.
- Leading the Service team to success, communicate changes and policies, oversee route organization for the branch, perform periodic route check-ins, make visits to Service Centers and cooperatively work with other departments in the branch.
- Safely operate company vehicles, following all applicable laws and company policy.
- Follow written and verbal instructions and perform other tasks as directed by the GM.
Additional Functions:
- Work with and support other branch personnel as required by the GM.
Qualifications:
- Have and maintain a valid driver's license, keep a driving record free of chargeable accidents, speeding, safety or other violations, and be 21 years or older.
- Excellent skills in customerservice, management and route sales.
- Excellent verbal/written communication skills in English, comprehend and follow direction, add/subtract accurately, comprehend colors/sizes of textiles, excellent time management skills, a team leader.
Education:
- High School graduation or similar experience.
- Three years successful experience in the textile service industry.
Travel Requirements:
- Frequently within the branch area. At times may have to perform the duties of a District Manager.
Typical Environmental Conditions:
- Operating vehicles on public roads, working in customer locations, office and service areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.
Typical Physical Activity:
- Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.
For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.
Alsco Uniforms is an Equal Employment Opportunity Employer.
Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.
Revised: 04/29/22
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$64k-105k yearly est. 6d ago
LARC Team Lead
Yulista 4.9
Customer service supervisor job in Hampton, VA
Yulista Solutions LLCRegular
ESSENTIAL FUNCTIONS:
* Reports to Executive Manager. Provides day-to-day direction, instruction, supervision, and guidance to a diverse team to accomplish tasks with competing schedules to meet critical mission requirements and contract compliance.
* Develops strategies to reach team and organization goals and consensus while developing strong team morale by encouraging employees, helping them to develop professionally and achieve individual goals and objectives.
* Properly communicate daily maintenance requirements to workforce based upon government priorities
* Possess the ability to effectively communicate with a wide-variety of cross-disciplines and to provide up-to-date technical information.
* Communicate with NASA maintenance management, Contracting Officer/COR relating to task order deliverables and financial reporting.
* Ensure all maintenance activities are reported in a timely manner and entered into NASA database correctly
* Exhibit comprehensive understanding of aircraft maintenance and quality control procedures.
* Possess familiarity with aircraft maintenance procedures at an organizational level.
* Organize efforts to ensure 100% properly configured and reliable aircraft to perform required missions.
* Communicate with other government agencies whose activities are dependent upon the contract maintenance mission.
* The Team Lead may be required to perform other related duties to meet the ongoing needs of the organization.
SUPERVISORY RESPONSIBILITIES:
This position has direct reports and supervises employees on daily tasks. This position has the responsibility and authority to carry out assigned tasks.
Management of employees while ensuring compliance of the Collective Bargaining Agreement (CBA)
KNOWLEDGE, SKILLS, & ABILITIES:
* Possess intermediate computer skills specifically using Microsoft Office Suite. Ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred.
* Ability to enter data accurately into databases.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to write routine reports and correspondence.
* Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff.
* Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.
Must possess effective oral and technical written communication skills to clearly communicate information to others.
* Strong professional customerservice skills, including active listening, prompt service and follow-up.
* Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management.
* Ability to learn and understand corporate policies and procedures and how they relate to Yulista Soluttions, LLC goals.
* High degree of self-motivation and the ability to work independently.
QUALIFICATIONS:
* Bachelor Degree desired.
* FAA A&P Certificate Desired
* 5+ years of experience in aviation related technical areas and demonstrated leadership skills required.
* Experience supporting a NASA/DoD contract.
* Must have the ability to obtain and maintain a Government Security Clearance.
PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).
EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
$92k-129k yearly est. 3d ago
Grocery Merchandiser Team Lead - Must Live in VA
Advantage Solutions 4.0
Customer service supervisor job in Arlington, VA
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. In addition, you will support leadership with reporting, training, scheduling, as well as onboarding new hires. Are you ready to shape the future of shopping and get it done with us?
What we offer:
Competitive wages; $??14.00 - $18.00 per hour?
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
You're ?18? years or older
Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
Have reliable transportation to and from work location
Have 1-2 years of merchandising experience
Have experience leading and training people
Can use your smartphone or tablet to record work after each shift
Demonstrate excellent customerservice and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
Join us and see what's possible for you! Click here to get started.
$18 hourly 5d ago
Member Service Representative (Full-Time) - Williamsburg
Navy Federal Credit Union 4.7
Customer service supervisor job in Williamsburg, VA
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 5226 Monticello Avenue Suite F-100, Williamsburg, Virginia 23188
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
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Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.