Customer service supervisor jobs in Wellington, FL - 1,757 jobs

•Provide leadership and technical guidance to employees delivering repair engineering and reverse engineering / design support to ACD customers. •Work closely with the ACD General Manager to align engineering goals with company and Coltala Aerospace objectives. •Collaborate cross-functionally with vendors and internal/external customers. •Serve as a direct line manager for Florida located employees, ensuring reverse engineering / design solutions meet engineering, quality, performance, and regulatory standards. •Proactively identify and mitigate technical risks and bottlenecks. •Lead technical reviews and scope ticket assignments for remote engineering staff. •Participate in the development and documentation of ACD Consulting technical standard operating procedures. •Allocate engineering resources appropriately to meet project timelines and budget. •Oversee scheduling and on-time delivery of engineering assignments. •Partner with stakeholders to proactively address customer feedback and technical concerns. •Ensure engineering deliverables are timely, professional, and exceed customer expectations. Minimum Requirements: •Bachelor's degree in Engineering or a related technical field, or equivalent aviation maintenance experience (8+ years). •8+ years of aviation experience, with 2+ years in a leadership role preferred. •Experience with AMM, IPC, SRM, and CMM data. •Experience supporting Part 121 airlines and/or Part 145 repair stations. Abilities Required: •Proven leadership and team development in aviation maintenance. •Strong communication, organizational, time management, and problem-solving skills. •Technical writing proficiency. •Customer-focused mindset with attention to project timelines and scope. •Resourceful and proactive work approach. •Availability for in-person or video business meetings. •Passion for the aerospace industry. •Willingness to travel as needed. •Proficiency in Microsoft Office Suite and other company systems. •Detail-oriented with the ability to manage multiple priorities. •Fluency in English. •Understanding of aviation standards and regulatory compliance. •Collaboration skills with technical and non-technical teams. Note: This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed.

Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift. 4. Must pass a pre-employment drug test. 5. Most complete a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information. 2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements. 4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means. 5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage. 6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information. 7. Assist customers with Skycap requests. 8. Monitor baggage delivery and complete baggage delivery quality checklist. 9. Must be familiar with all FAA/Airline/Company regulations. 10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs. 11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 12. Attend meetings and in-services as required. 13. Utilize appropriate communications channels and maintain records, reports and files as required. 14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 15. Adhere to company policies and procedures and participate in achievement of company objectives. 16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 17. Perform other duties as requested.

Responsibilities The Ambulatory Team Lead is responsible for overseeing and leading day‐to‐day operations and supporting clinical and administrative staff. This role ensures efficient clinic operations, and serves as a liaison between providers, staff, and management promoting efficiency, compliance, and positive patient experience. Team Leadership: Serve as the first point of contact for staff issues and workflow questions. Lead and support front desk staff and other team members. Monitor daily operations and support the Practice Manager and/or Office Manager in delegating tasks Operations & Workflow: Ensure efficient patient scheduling, check‐in/check‐out, and front desk coverage. Oversee medical records management, scheduling, insurance verifications, and prior authorizations. Troubleshoot scheduling conflicts or operational disruptions. Patient experience: Model and promote excellent patient service and satisfaction. Address escalated patient concerns and resolve issues promptly. Compliance & Standards: Ensure staff follow HIPAA, OSHA and SOX guidelines and office policies. Support quality initiatives and monitor consistency in documentation and patient interaction. Participate in audits and help implement compliance improvements. Assist with incident reporting and follow‐up Collaboration: Assist with onboarding new hires and orienting them to practice standards Administrative Duties Manage supply inventory and order clinical/office materials Assist manager with payroll/timekeeping and schedule adjustments Collaborate with billing and referral teams to resolve issues Qualifications Education: High school diploma or GED required; associate's or bachelor's degree preferred. Experience Industry: Healthcare Experience: Minimum 3 years of experience in a medical office setting. Prior experience in a lead or supervisory role strongly preferred. Skills/Abilities: Strong understanding of medical office systems, EMRs (e.g., Epic, Athena), and scheduling protocols. Excellent communication, leadership, and problem‐solving skills. Ability to multitask and manage competing priorities in a fast‐paced environment. Bilingual Spanish/English Required Benefits and Compensation Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU. We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. About Us Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: ************************** #PedNC Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The Crew Services Agent will work closely with Captains, crew, Yacht Brokers, Owners, and industry professionals as well as the Director of Crew Services to facilitate all placements from start to finish. ACCOUNTABILITIES: Place as many crew as possible on Yachts and in Villas. Visit as many yachts as possible to speak with the Department Heads with the object of soliciting business and relationship building. Source Villas that might be in need of staff, whether it be seasonal or full time. Reference check all candidates and be sure to place notes in the candidate file. Attend Boat Shows (which ones is TBD) Attend networking events and crew gatherings ATTRIBUTES: Well-presented and businesslike Strong written, verbal and presentation skills Self-motivated and self-driven Ability to work on own initiative Ability to think ahead and anticipate needs before they arise Works well in a fast-paced environment Ability to follow precise procedures Excellent organization skills Attention to detail Ability to maintain a high level of confidentiality at all times Ability to work for different people at once, prioritize and multi-task Ease in interacting with people and handling teamwork Flexibility and availability when working at yacht shows and company events REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE: Yacht Sales Administration and Closing Experience required Computer Skills: MS Word, Excel, Outlook, Adobe (Basic Photoshop, PDF), Dynamics 365 (CRM) and the Internet Experience in the yachting industry required Customer service experience preferred Language Skills: Bilingual a plus *MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Meta Power Solutions is seeking a Service Dispatch and Client Relations Manager to handle customer-facing issue resolution and service dispatch. This role blends case management, technical understanding of Power Generation/electrical equipment, and outstanding customer service to resolve issues efficiently while preserving client trust. This position is on site M-F 8:30 am to 5:00 pm at our Lake Park, Florida office. Key responsibilities: Manage service calls and dispatch for 3 service technicians. Receive, triage, and manage customer-facing issues related to transformers, switchboards, and associated equipment; document case details, severity, remediation and document in Salesforce. Documentation of every aspect of cases in Salesforce. Act as the primary liaison between customers, field technicians, engineering, and operations to investigate, diagnose, and resolve issues. Lead root cause analysis for escalated cases; coordinate corrective actions, preventive measures, and follow-up to ensure issue closure. Provide timely case updates to customers and internal stakeholders; communicate clearly about timelines, actions taken, and expected resolutions and document in Salesforce accordingly. Coordinate warranty, service, and repair activities; manage service level agreements (SLAs) and customer expectations. Proactively identify patterns or recurring problems; initiate continuous improvement initiatives (training, process changes, documentation updates). Maintain a customer-centric mindset, demonstrating empathy, responsiveness, and professionalism in all interactions. Prepare post-resolution reports and summary communications for customers and internal leadership. Required qualifications: Bachelor's Degree or equivalent experience of 5-10 years Electrical Industry customer service or Project Management experience. 3-5 years of experience dealing with electrical equipment installations or service, with a focus on transformers and switchboards, including hands-on or field service background (preferred). Local to Lake Park, Florida, or within a reasonable commutable distance. Salesforce experience required (minimum 5 years) for case management, ticketing, and customer data management; ability to create, track, and close cases efficiently. Exceptional organizational skills with meticulous attention to detail and ability to manage multiple cases simultaneously. Outstanding responsiveness and communication skills; ability to translate technical information for non-technical customers. Strong problem-solving and analytical abilities; proactive in driving timely resolutions. Customer service mindset with a calm, professional demeanor under pressure. Preferred qualifications: Background in electrical engineering, electrical trade, or technical field service. Certification in customer service management or problem-solving methodologies (e.g., ITIL, Six Sigma) a plus. Experience with field service scheduling, dispatch, and technician coordination. Job Type: Full-time

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all current customer service, cash control, labor control, expense and supply controls, asset protection, maintenance, physical safety, food safety, associate and customer engagement policies are being followed. This role will create a shopping and working environment that exemplifies the company's commitment to and vision of service, quality and neighborhood partnerships. This position will create a strong company bench by identifying and developing individuals' skills and abilities for future advancement. This role is responsible for hiring and training execution in the store. This is a working manager position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work. Key Performance Indicators Overall Customer Satisfaction OSAT (Service) Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Produce Scanning · Ensures the customers are correctly charged, the department is replenished properly and decreases the risk of shrink. Items per Bag Gauges the potential over spending of bags when not meeting the company goal. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Assists in managing the fiscal budget, in-stock, inventory, shrink, expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility within the best interests of the organization. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Analyzes P&L for business opportunities. Determines areas for improvement and communicates finds and plans of action with store manager. 30% Department Leadership Participates actively as a coordinated, motivated management team. Trains and coaches team on all KPIs, customer service, product knowledge, suggestive selling, safety and sanitation. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store's operations are consistent with all aspects of federal, state, and the company's health, safety, and sanitation codes. 15% Associate Leadership Responsible and accountable for the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and accountable for ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices by following up with leaders and new hires. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures. 15% Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10% Disclaimer Performs other job-related duties as assigned. Qualifications Required Education Course of Study High School Diploma or Equivalent Preferred Education Course of Study Bachelor's Degree Business or related field Language(s) Required Language(s) Preferred English English and Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Proficient with computer applications used in effectively operating the department. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement. High standard of integrity and reliability. Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent Overnight Occasional No Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week Job Tag #WD

Are you interested in driving customer success and the utilization of cutting edge, innovative products and analytical instruments? Do you thrive on defining team goals, driving customer engagement, and creating winning customer experiences? Do you love idea of helping customers and technical end users learn how to use new products, troubleshoot existing instruments, and improve sustainability of instruments? If you answered yes, let's discuss our Manager, Customer Support role today! Snapshot of What You'll Do: The Customer Support Manager leads the Customer Support organization unit which is responsible for the following functions: Customer Support: Providing the best possible technical support to our customers (sales subsidiaries and distribution partners), answering all service-related and standard questions concerning our products, passing on customer feedback and customer requirements to those responsible to sustainably improve product quality, and providing additional ideas for future product developments. Repair: Providing fast, high-quality, and cost-effective repairs for customers in-house. The Impact You'll Make: The Customer Support Manager has excellent troubleshooting skills, product knowledge, and engages with inter-company teams to drive successful initiatives. Job duties include: Ensuring every staff member receives the appropriate mentoring and development needed to be successful by conducting regularly scheduled meetings and providing enriching guidance and feedback Ensuring all service employees are properly trained and cross-trained on instruments by auditing trainings and providing feedback Ensuring all service employees are properly trained and cross-trained on support (email, web, CRM) by auditing interactions and providing feedback Monitoring customer service feedback and implementing and tracking improvements Managing the improvement process for OBF and warranty repair cases up to the final C1 quality notification Creating error statistics (notifications from customer sites) and informing the people responsible Maintaining constant communication and contact with staff to pass on information and to maintain an open, positive, cooperative, and productive work environment Performing repairs internally and supporting those responsible for service at the subsidiaries and sales partners Processing repairs and returns, and adjustment of in-house instruments Monitoring all projects assigned to department staff Managing staff schedules to ensure appropriate coverage to support organizational requirements The position requires up to 10% overnight travel domestically and internationally Ensuring compliance as appropriate with US Export Administration Regulations, and reporting any deviations to Compliance Officer or Administrator Planning and monitoring personnel capacities, cost centers, and internal orders Optimizing processes, workflows, and workplaces and maintaining order and tidiness in the customer support department All other duties as assigned Education and Experience The Customer Support Manager requires a combination of education, business understanding and good leadership, troubleshooting and communication skills. This role requires the following: Bachelor's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field 7 years of experience in technical customer support 5 years of experience managing a team Strong customer service and communication skills Demonstrated ability to handle multiple tasks in a fast-paced environment Familiarity with SAP ERP, CRM or similar business process systems Preferred skills include: Master's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field Competencies We Look For: The Customer Support Manager uses a variety of technical skills, industry knowledge and soft skills including: Commitment & Initiative: Leads according to the principles, vision and values of the organization Shows strong support and enthusiasm in their work assignments Launches projects timely, balances workloads and distributes work efficiently Communication & Emotional Intelligence: Provides clear instruction to employees, explains how product or process works, and is available to answer any questions that may arise Ability to get a point across, create a compelling presentation and get buy-in for ideas Inspires others to achieve better results and demonstrate emotional intelligence Collaboration & Teambuilding Works well with others on internal and external teams through interpersonal skills Creates cross-functional teams that utilize the highest skill levels and provide developmental opportunities Build rapport with other departments, build alliances and negotiates effectively Critical Thinking & Problem Solving: Approaches problem solving logically, researches options, avoids biases and focuses on meaningful data to draw the right conclusions even under pressure Effectively identifies challenging or complex issues, evaluates options, and resolves in the best interest of the organization Performs analysis to assess the needs of the department and creates a plan to meet the requirements Department Accountability & Capacity: Takes responsibility for all work activities and personal actions, follows through on commitments, and acknowledges and learns from mistakes Can fully explain job duties and projects for all direct staff and redistributes work effectively Can fully explain the scope, utilization, efficiency and value-added tasks of each employee Employee Management & Development: Demonstrates the ability to manage, lead and enable others Helps employees progress in their career by mentoring on a consistent basis Continuously clarifies responsibilities, priorities and expectations that align with company goals Goal Development & Execution: Identifies measurable opportunities for department and staff to improve Creates opportunities to stretch staff out of their comfort zone Puts into effect of a plan, order, or course of action with a certain degree of immediacy or urgency and does not hesitate or delay moving forward Integrity & Financial Acumen: Behaves honorably and ethically, is truthful and can be trusted Understands and monitors the financial aspects including wages, allocations and expenses within area of responsibility Uses sound judgement in decision making regarding financial matters Quality & Innovation: Works to the highest of quality standards by anticipating problems, testing and checking their work, and pays close attention to detail Continuously looks for way to improve quality within their department and offers suggestions to others areas Creates new and better ways for the organization to be successful while adapting to change and engaging in continuous learning to promote the growth of the individual and the organization. Time Management & Dependability Ability to achieve desired results within given time frames and decide between conflicting priorities Shows up to work on time and is fully utilized and accounted for during work hours Is relied upon and available when additional time and effort is required Supervision Exercised This role has supervisory responsibilities for 5 or more employees and participates in multiple projects and cross functional teams. Physical Requirements & Working Conditions While performing the duties of this position, the employee is regularly required to sit, stand, walk, observe, communicate and handle items such as computers, machinery and other equipment. The employee must occasionally lift and/or move up to 20 pounds. Position requires the ability to obtain a Passport for international travel. In regards to organizational issues, the employee will comply with the regulations set forward in the Anton Paar Employee Handbook, except if otherwise stated. Anton Paar QuantaTec Inc. is an Equal Opportunity Employer. Employment opportunities at Anton Paar QuantaTec Inc. are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to: age, race, color, religion, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity, national origin, genetic information, sickle cell trait, marital status, disability, veteran status or any other characteristic protected by law. #LI-JM2

Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter-and our Ops. Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value. Qualifications: * Proven track record of ALL of the following: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship * Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness * Empathetic and active listening * Excellent communication skills: concision and clarity * Passion for coaching, providing feedback and developing talent * Positive outlook and enthusiastic attitude * Conscientious team player * Driven by delivering results * Professional demeanor, put together * Dependable and consistent * 2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role * Thrives in a fast-paced environment with changing priorities and goals * Able to commute to our office in Ft. Lauderdale Responsibilities: * Model Inktel's Passion for People in every interaction. * Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential. * Implement strategies to keep attrition low. * Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met. * Drive a culture of accountability, continuous improvement, and personal excellence. * Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers. * Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues. * Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices. * Develop and audit quality assurance strategies to ensure the delivery of world-class service. Salary & Benefits: The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan. Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Description Customer Service Manager APP Jet Center Stuart We are seeking a dynamic and experienced Customer Service Manager to join our team. The ideal candidate will be passionate about delivering exceptional customer service, possess strong leadership skills, and thrive in a fast-paced environment. As a Customer Service Manager, you will be responsible for overseeing all aspects of customer service operations, ensuring efficiency, accuracy, and customer satisfaction. Responsibilities: Customer Service Supervise lobby area and phone communications to ensure quality service. Manage CSR schedules in collaboration with the General Manager (GM), covering desk when necessary. Assist customers and address issues during peak activity periods. Customer Desk Coordination Coordinate customer handling during high operational periods. Monitor vehicle movements and manage issues promptly. Ensure effective communication between desk and ramp staff. Verify accuracy of data input and billing of ancillary services. Invoice Monitoring Review invoices before forwarding to accounting. Monitor transient hangar invoicing and address issues promptly. Identify root causes of invoice errors and provide staff training as needed. Review invoice cancellations and implement corrective actions. Services Accounts Receivables Review accounts receivable with GM weekly, addressing payment collection and account issues. Ensure proper setup of new accounts and communicate relevant information to staff. Address new client needs and update customer records accordingly. Training Train new CSRs and assist in training new line techs on procedures and systems. Review training materials regularly to ensure compliance and effectiveness. Qualifications: Proven experience in customer service management role. Strong leadership and communication skills. Ability to multitask and thrive in a fast-paced environment. Proficiency in Microsoft Office Suite and customer service software. Benefits: Competitive salary Health insurance Retirement plan Paid time off Professional development opportunities If you are a motivated individual with a passion for delivering exceptional customer service and leading a team to success, we encourage you to apply. Join us in shaping the future of our company and making a positive impact on our customers' experiences.

The Membership Services Executive will provide exemplary service to all Inter Miami CF Season Ticket Members, as well as guests at Chase Stadium and Miami Freedom Park. You will be directly responsible for all revenue goals associated with an assigned account base of existing Season Ticket Members, with a priority on renewals, referrals, add-ons, and upgrades. The Membership Services Executive will build and develop relationships with assigned account base by taking a pro-active approach, delivering superior service, and anticipating member needs. As a Membership Services Executive, you will: Strive to achieve all revenue goals associated with an assigned Season Ticket Membership account base. Prioritize renewals and retention, referrals, add-ons, and upgrades to increase membership revenues. Proactively communicate with assigned season ticket members. Establish relationships with assigned season ticket members at all points of contact. Field and respond to all season ticket member inquiries, requests, concerns, feedback, etc. Ensure customer data and profile requirements are accurately represented in database. Accurately and successfully convey all key messages to season ticket members. Educate members on all applicable Membership benefits, programs, rewards, experiences, and events. Identify opportunities to add-value to Membership benefits, programs, rewards, experiences, and events. Identify areas to improve on and off game-day experience. Reporting of various individual and/or departmental efforts. Plan, facilitate, and execute exclusive season ticket member events throughout the calendar year. Act as information liaison for all Inter Miami CF home games and stadium events. Survey and analysis of various reporting (attendance, game day experience, etc.) All other responsibilities as required. Requirements Bachelor's degree in Business, Sports Management, Marketing or related field preferred. Minimum of 1-2 years' related experience working in professional or collegiate sports preferred. Experience in the Florida marketplace preferred. Fluency in English and Spanish preferred. Experience with Archtics & Ticketmaster ticket systems preferred. Strong understanding of MLS and international soccer a plus. Highly proactive, goal oriented and motivated with a positive attitude. Very strong interpersonal and communication skills with a passion for providing great customer service. Coordinate changing priorities in a dynamic, high pressure, fast paced environment. Ability to coordinate multiple tasks and creatively solve day-to-day challenges. Advanced knowledge of Microsoft Office applications, including Power Point, Word, Excel and Outlook. Ability to work flexible hours, including but not limited to evenings, weekends and holidays. Compensation: Inter Miami CF offers a competitive compensation package, medical, dental, vision, disability insurance, life insurance and 401k retirement plan. Applicants must have work authorization to work in the U.S. on a permanent and ongoing basis and must not require work visa sponsorship from Inter Miami CF now or in the future to retain authorization to work in the United States. All applicants must pass a pre-employment background check. Inter Miami CF is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law

Job Description The Manager of MRO Customer Service is responsible for owning, leading, standardizing, and elevating the end-to-end customer service experience, from initial customer engagement through order execution, repair turnaround, delivery, and post-delivery support, ensuring a consistent, First Class experience for customers while supporting profitable growth. This is a hands-on leadership role focused on team management, customer communication, improving operational efficiency, and services as the first escalation point for key customers. The Manager partners closely with Operations, Sales, Supply Chain, Quality, and Finance to ensure customer commitments are met while supporting efficiency, margin, and on-time delivery. Essential Job Functions: Build, coach, and lead a high-performing customer service team, ensuring consistent service standards Define clear roles, responsibilities, performance expectations, and career paths Establish onboarding, training, and continuous development programs Foster a culture of accountability, collaboration, and customer-centric thinking Monitor daily workflow and workloads to ensure priorities are met Ensure customers receive proactive, professional, and transparent updates throughout the repair order lifecycle Maintain strong customer relationships by understanding customer priorities and expectations Ability to address customer inquiries, issues, and concerns effectively Assist with responding to customer RFQs, proposals, and service information in a professional and timely manner Establish structured escalation channels for customer concerns, ensuring resolution paths are consistent and documented Proactively identify risks to turnaround time, cost, or delivery and communicate impacts to customers early Develop, document, and implement standardized processes (work order quoting, order management, RMAs, warranty) Drive improvement initiatives to reduce cycle times, improve responsiveness, and increase customer satisfaction Improve utilization and discipline within ERP/CRM systems to ensure data accuracy and visibility Identify and implement enhancements to systems, tools, and workflows that strengthen team productivity Define and own customer service KPIs (response time, quote turnaround, TAT, on-time delivery, NPS, escalation rates) Create dashboards, reports, and analytics that provide clear visibility into customer service's performance and efficiency Work with Finance to improve order-to-cash performance, billing accuracy, and dispute resolution Additional tasks and responsibilities as directed by management, adapting to changing priorities and requirements Requirements: Bachelor's degree in Business, Sales Management, or related field 5+ years of experience in customer service, sales, or similar role Proven ability to lead and manage cross-functional teams Strong analytical, organizational, and problem-solving skills Advanced proficiency in Excel, Quantum (ERP), and experience using CRM systems (Salesforce preferred) Excellent communication skills and the ability to present data-driven insights to senior leadership High attention to detail and a proactive approach to identifying and solving operational challenges

The Customer Service Manager leads a team of Customer Service Specialists and Lead Generation Specialists in delivering exceptional service and consistent communication to borrowers. This role oversees borrower interactions, manages escalations, and ensures consistent, clear, and professional messaging across all channels. The Customer Service Manager trains and mentors team members, maintains accurate and updated communication resources, and collaborates with other departments to improve processes and borrower satisfaction. Acting as both a team leader and strategic contributor, this position drives operational excellence and fosters a positive, high-performing team culture aligned with the organization's mission and values. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of experience managing a team of at least 15 - Moderate to advanced level Excel knowledge required - Experience in financial services sector preferred - Quick learner and ability to adapt to situations Excellent leadership skills to develop and motivate others; must demonstrate experience leading and developing team members - Bachelors Degree - Prior experience at another fintech - Experience managing an offshore call center team - Bilingual (Spanish) preferred

Supervisor, G/L Accounting Job Number: Reports To: Director, Client Reporting Department: Client Accounting FLSA Status: Exempt Last Updated (Date): 1/20/2026 Perform functions to, supervise, monitor and provide direction to a team of Accountants in the preparation, review and revision of accurate monthly Financial Statements for an assigned group of Condominium and /or Homeowners Associations, within the guidelines of statutory requirements and the frameworks of the established policies and procedures of the department, while ensuring all contractual due dates are met. Assist the Financial Reporting Leadership Team in maintaining compliance with accounting principles, policies, procedures and regulations. Essential Duties & Responsibilities * Supervise the daily functions of the assigned team, confirm processes and procedures are followed, monitor and review financial statements and related work product to ensure departmental standards of quality are maintained. * Ensure timeliness is a priority and deadlines are met. Communicate with your team, peers, leadership and the operations team to ensure client expectations are consistently met. * Prioritize, track and review accountants' work, and monitor quality control of all transactions performed by team members. * Provide direction and assist in the investigation and resolution of internal and external problems and concerns. Ensure prior month outstanding open items have been resolved. Follow up and work on resolution of outstanding items within financial statements. * Communicate timely the potential issues that may affect the accuracy of the financial statements. * Provide on-going training to ensure all assigned employees are aware of and comply with company, government and customer regulations, policies, work procedures, instructions and deadlines. * Track and communicate goals for individual and department performance. * Assist independent CPA audit firm in their audit and review of associations on a year-end, turnover, and/or periodic audit/review. Analyze and post end-of-year audit adjusting entries. * Provide ad-hoc reporting as needed by researching and interpreting data to answer accounting and financial questions. * Provide assistance to Property Managers, Regional Directors and Field support on accounting matters related to the assigned portfolio by timely responding to requests. * Approve associations budgets according to department standards. * Complete various projects as requested by leadership and to assist your peers, participate in testing and system implementations as needed. Additional Duties & Responsibilities * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks and other related duties as assigned Supervisory Responsibility Supervise a team assigned accountants. Education & Experience Bachelor's degree in Accounting from an accredited college or university, minimum of five years of general ledger accounting experience. Supervisory experience a plus, CAM license; CPA certification a plus. Prior experience in the field of property management, real estate and/or residential management preferred. Knowledge, Skills & Proficiencies * Critical thinking, complex problem solving, judgment and decision-making abilities. * Strong organization, motivation, leadership, supervisory and interpersonal skills. * Strong verbal and written communication skills. * Detail oriented and strong organizational skills and multi-tasking skills. * Must have a strong work ethic and be detail-oriented with excellent organizational and multitasking skills. * Must have strong excel skills along with proficiency in Windows and Microsoft Office, including but not limited to Word, PowerPoint and Outlook. * Ability to work with sensitive or confidential information. * Ability to meet deadlines and work well under pressure. * Ability to work in a team environment as well as independently and be self-driven Tools & Equipment Used Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Physical Requirements/Working Environment This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit and walk. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 30 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Work involves no or minimal travel. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Page 1 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all current customer service, cash control, labor control, expense and supply controls, asset protection, maintenance, physical safety, food safety, associate and customer engagement policies are being followed. This role will create a shopping and working environment that exemplifies the company's commitment to and vision of service, quality and neighborhood partnerships. This position will create a strong company bench by identifying and developing individuals' skills and abilities for future advancement. This role is responsible for hiring and training execution in the store. This is a working manager position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work. Key Performance Indicators Overall Customer Satisfaction OSAT (Service) Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Produce Scanning · Ensures the customers are correctly charged, the department is replenished properly and decreases the risk of shrink. Items per Bag Gauges the potential over spending of bags when not meeting the company goal. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Assists in managing the fiscal budget, in-stock, inventory, shrink, expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility within the best interests of the organization. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Analyzes P&L for business opportunities. Determines areas for improvement and communicates finds and plans of action with store manager. 30% Department Leadership Participates actively as a coordinated, motivated management team. Trains and coaches team on all KPIs, customer service, product knowledge, suggestive selling, safety and sanitation. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store's operations are consistent with all aspects of federal, state, and the company's health, safety, and sanitation codes. 15% Associate Leadership Responsible and accountable for the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and accountable for ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices by following up with leaders and new hires. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures. 15% Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10% Disclaimer Performs other job-related duties as assigned. Qualifications Required Education Course of Study High School Diploma or Equivalent Preferred Education Course of Study Bachelor's Degree Business or related field Language(s) Required Language(s) Preferred English English and Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Proficient with computer applications used in effectively operating the department. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement. High standard of integrity and reliability. Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent Overnight Occasional No Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week Job Tag #WD

Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Manage schedules, book appointments, and maintain office supplies. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communication. Assist in organizing marketing events, preparing promotional materials, and managing social media accounts. Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters. BENEFITS: Monthly Bonuses based on performance Opportunity for advancement Paid time off Health Insurance Retirement Plan Training & development QUALIFICATIONS: Must be able to obtain FL 4-40 Customer Representative License Knowledge of Citizens and EasyLink a must. Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Proficiency in Microsoft Office Suite and familiarity with agency management software. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Full-time Description The Service Supervisor oversees service staff and maintains a luxurious appearance of the community. Ensures all maintenance upholds a safe living environment for the residents. Possesses a thorough knowledge of preparing for resident move ins and outs, and general household repairs are your keys to success. Leads a team to strategize innovative preventative maintenance ideas that will save the organization money and increase safety level. RESPONSIBILITIES: Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position. Establish and manage a team of qualified and trained Teammates Assist Property Director in hiring, inspecting, counseling and promoting, staffing levels as directed by the Regional Director Maintain a safe working environment and educate Teammates on practicing safe procedures Inspect common areas to ensure they are safe, clean, and well serviced and meets Crown Residential Standards Report liability hazards found in the community to Property Director and or, Regional Director Schedule maintenance for apartments, pools, parking lots, building exteriors, common areas, etc. Respond to all service requests in a timely manner to ensure resident satisfaction Responsible for 24-hour emergency maintenance for on-call rotations and provide reliable and timely service Responsible for service follow-ups and team's success in service delivery and completion Prepare and inspect apartments for move-in readiness after becoming vacant Conduct all work in compliance of OSHA and Equal Housing Opportunity Monitor storing of equipment, supplies, and tools in a secure area Delegate+ inventory of supplies and tools Manage budget for equipment and supplies for maintenance and order supplies from vendors Manage and authorize overtime for non-exempt teammates Ensure that all work is performed according to Crown Residential's procedures and standards Make recommendations and modifications regarding property performance, business needs, etc. Any other tasks assigned or directed OTHER KNOWLEDGE, SKILLS, AND ABILITIES: Maintain a high-quality condition of the community, provide excellent customer service, supervise preparation of move-ins, and operate within approved budget Attend all required Crown Residential maintenance trainings Ability to effectively work in a team setting and collaborate with administrative staff Possess and practice exceptional safety skills while on the job. Be highly motivated and have a positive attitude Valid Driver's License and reliable transportation Ability to prioritize multiple tasks, follow-up, and follow through Ability to provide coverage on a rotating basis for property on an on-call basis as needed Awareness of working long hours outdoors and in the elements Professional appearance and demeanor Have a thorough knowledge of safety and the proper operation of all tools and equipment. Ability to effectively manage and lead a team of Service Teammates Have excellent customer service skills when talking to residents about service needs. Hands on working knowledge of typical apartment maintenance Ability to work a schedule during normal working hours and that may be other than Monday-Friday, 8-5. Work in excess of 40 hours per week is likely Consistent, regular and in person attendance during assigned hours at the workplace are required Crown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. Requirements EDUCATION, EXPERIENCE, CERTIFICATION: Required: High school diploma or equivalent EPA Section 608 HVAC Type I Preferred: Bachelor or Teammates degree Previous experience in a maintenance supervisory role in the multi-family/hospitality industry CFC/EPA, CPO certifications North American Technician Excellence (NATE) Heating, ventilation, air conditioning, and refrigeration certification (HVAC)

At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn. **Position Summary:** Responsible for planning, implementing, and managing the activities of the Commercial Service workforce. **Duties and Responsibilities:** + Responsible for planning, implementing, and managing the activities of the Commercial Service workforce. + Ensures the Commercial Service group meets company gross profit objectives through field productivity, scheduling, maximizing billings, and controlling costs. + Provides adequate supervision and personnel deployment and utilization and materials purchasing and coordination to ensure maximum profit potential. + Supervises all indirect cost and expense below budget levels. + Accomplishes all commercial Service work within client and company agreed parameters. + Provides timely and adequate sales support to ensure service field technicians are fully productive. + Responsible for preparing proposals for potential clients. + Sets realistic schedule for self and subordinates to ensure maximum utilization of resources and timely completion of tasks. + Direct coordinate activities of work force to generate sales at or above company standards. + Determines staffing requirements, interview, hire, develop and manage new employees, or oversee those personnel processes. Manage all employee annual performance reviews and month end performance reviews in a timely manner. + Prepares budget, manage revenues and expenses, drive new customer acquisitions, ensure great customer service, and manage and prepare reports to document results. + Authorize all expenditures handled directly by the department in adherence to company policy. + May engineer, plan, schedule, service, program and or install simple to complex fire alarms systems and/or programming panels. + Other duties as assigned. **_Qualifications - External_** **Education/Certification:** + 4 year degree required. Master's Degree preferred. **Experience:** + 5 - 7 years of business experience in sales and / or operations, with a minimum of 3 years of related Field Leadership experience preferably within the service industry and/ or with security, and previous Business Growth P&L responsibility preferred. Strong understanding of fire, CCTV, security and card access systems, low-voltage systems, installation and testing. **Skills/Requirements:** + Knowledge and experience in organizational effectiveness and operations management. + Knowledge of financial and accounting principles and practices. + Experience with employee relations, talent management/engagement, team building, customer service, and interpersonal skills. + Superior leadership & supervisory skills, excellent time management, planning, and forward-thinking skills. + Must demonstrate ability to work with and influence peers and management. + Expert familiarity with applicable codes (i.e., NFPA 25 and NFPA 72). + Available for travel, which may include nights and weekends to accommodate customer's schedule. + Physical requirements may include but are not limited to climbing up or down ladders, occasional lifting up to 50lbs, stairs, scaffolding, ramps and the like; remaining in a stationary position, often standing or sitting for prolonged periods; moving about to accomplish tasks or moving from one worksite to another; moving in different positions to accomplish tasks in various environments including tight and confined spaces; and general office duties including use of a computer. + Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Job Title Customer Retention Specialist - ACA Health Insurance (Licensed) We are seeking a motivated, licensed Customer Retention Specialist to support and retain our Affordable Care Act (ACA) health insurance book of business. This role focuses on building strong relationships with existing policyholders, proactively addressing their needs, and ensuring they maintain the right coverage year after year. Join a fun, high-energy working environment! You must hold an active Health Insurance License to be considered for this position. Key Responsibilities Policyholder Retention & Support Make outbound and receive inbound calls to existing ACA members to review their coverage and encourage policy retention. Conduct annual and periodic coverage reviews with customers to ensure plans still meet their needs and budget. Proactively identify customers at risk of cancelling or lapsing and provide solutions to retain their business. Educate members on plan benefits, networks, and basic ACA concepts (premium tax credits, cost-sharing reductions, etc.) without providing tax or legal advice. Enrollment & Renewal Assistance Assist customers with ACA renewals, plan changes, and updates during Open Enrollment and Special Enrollment Periods. Verify and update customer information to maintain accurate records (income, household size, contact details, etc.). Help members understand important deadlines and the impact of changes on their coverage and subsidies. Compliance & Documentation Follow all CMS, marketplace, and state regulatory guidelines for ACA enrollments and member communications. Accurately document all customer interactions, retention efforts, and outcomes in the CRM and/or agency management system. Protect customer privacy and handle all PHI and PII in compliance with HIPAA and company policies. Collaboration & Performance Work closely with sales, service, and operations teams to ensure a smooth customer experience. Meet or exceed retention, call quality, and productivity targets. Provide feedback and insights on customer trends, common issues, and opportunities for process improvement. Qualifications Required Active Health Insurance Producer License in [State] (or ability to obtain prior to start date). 1-2+ years of experience in customer service, account management, or retention, preferably in health insurance or financial services. Working knowledge of ACA individual and family plans (on- and off-exchange), or strong willingness to learn quickly. Strong verbal and written communication skills, with a professional and empathetic phone presence. Ability to explain complex information in simple, clear language. Comfortable working with call metrics, KPIs, and performance goals. Proficiency with basic computer applications and CRM or agency management systems. Preferred Prior experience working with ACA enrollments on Healthcare.gov or a state-based marketplace. Experience in a call center or high-volume customer contact environment. Bilingual (e.g., English/Spanish) a strong plus. Core Competencies Customer Focus: Genuinely cares about helping people maintain appropriate coverage. Persuasion & Retention Skills: Able to address concerns, handle objections, and present alternatives that keep customers insured. Detail-Oriented: Accurate with data entry, documentation, and compliance steps. Problem-Solving: Quickly identifies issues and offers practical solutions. Resilience: Stays positive and professional when dealing with upset or anxious customers. Team Player: Collaborates well with colleagues and supports team goals. Work Environment & Schedule Monday - Friday 9am - 6pm Full-time position; extended hours and overtime may be required during peak periods such as Open Enrollment. Pay Base of $700 week + commission. $1000+ per week.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested