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Customer Service Supervisor Jobs in West Lealman, FL

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  • Customer Service Advisor

    USAA 4.7company rating

    Customer Service Supervisor Job In Tampa, FL

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in February, March or April we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix, San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 9:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently active Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $46.4k-50.3k yearly 4d ago
  • Sign & Print Customer Service Representative Account Manager

    Allegra Marketing Print Mail & Image360 Tampa-East 4.1company rating

    Customer Service Supervisor Job In Tampa, FL

    . REQUIRED 4 Years Customer Facing Experience working in the SIGN or PRINT industry. . Excellent Benefits and Work Environment. BONUS in addition to hourly pay. Compensation: $40,000 - $70,000 yearly Responsibilities: We are looking for a motivated and friendly Customer Service / Inside Sales Rep to add to our team. You'll be discussing printing & project specs, providing pricing and turnaround times that meet customers' needs. You will have your own accounts to maintain and grow. You will dig deeper into accounts for other needs that our brands can meet, and prospect clones of our accounts. You'll work with production team members to deliver excellent products and services that earn 5 star ratings and customer referrals. This in-office position communicates directly with clients by email, phone, and in-person. You will manage multiple projects in a fast-paced environment prioritizing efforts to meet goals. Qualifications: Enjoy creating a great working environment with team members. Passion for excellence and delivering excellent customer experiences. Project management of customer projects that earn 5 star reviews. Working knowledge of Quoting software (Printers Plan), and Salesforce (Plan Prophet) to manage jobs and customer information. Business email etiquette using Outlook. Basic experience using Adobe Creative Suite (Photoshop, Illustrator, InDesign) and the ability to create print and cut files for vehicle wraps and print. Excellent problem-solving skills. Professional & friendly clear-speaking voice. Four years of experience in the sign or print industry. Ability to see all colors and understand basics of good design. Must be able to lift 25 lbs and move quickly in the production area. About Company We are located in the Tampa/Brandon area and seek someone who lives within a 25-minute drive to our location at 2705 N. Falkenburg Rd. We offer an attractive compensation package. Paid BONUS Paid Vacation Paid Holidays Health Insurance 401(k) plan We are closed from Christmas to New Years Friendly family-oriented work atmosphere Allegra Marketing Print Mail & Image360 Tampa-East operate together as an established Marketing company offering in-house commercial printing & sign production. Our team has a Can-Do positive attitude that consistently earns 5-star reviews from both customers and former employees. We have a passion for making a difference in the lives of the clients we serve, as well as in our local community through supporting non-profits in the areas of education and child & family safety. We believe in doing good always and taking care of each other. Cover letters explaining why you are a great fit and the best time to schedule a phone interview will get you noticed. #WHGEN2 Compensation details: 40000-70000 Yearly Salary PIc7177de5d8c6-26***********2
    $40k-70k yearly Easy Apply 6d ago
  • Customer Service Manager

    American Metals Supply LLC 3.8company rating

    Customer Service Supervisor Job In Tampa, FL

    American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX. Founded by a team of seasoned professionals with extensive experience in the aluminum market, we are committed to delivering exceptional products and services to our customers. Our mission is to supply quality aluminum products with the best service, at the right value to our customers while providing a safe, rewarding workplace to all employees. As we continue to grow, we are looking for talented individuals to join our team and help us reach new heights. If you are a highly skilled professional seeking to advance your career in a dynamic and supportive environment, American Metals Supply, LLC is the place for you. Together, we can achieve great things. Our company is seeking a Customer Service Manager to be located at our Tampa, FL branch that will lead and develop our Inside Sales team at the Tampa branch. This position will play a pivotal role in coaching, organizing, and driving the team's efforts to maximize sales growth while delivering exceptional customer service. Customer Service Manager Responsibilities: Team Leadership & Development: Lead, mentor, and develop the Inside Sales team to achieve individual and team sales targets. Provide ongoing coaching, feedback, and performance evaluations to improve productivity and effectiveness. Foster a positive, collaborative, and results-driven work environment. Sales Strategy & Execution: Collaborate with senior management to develop and implement sales strategies tailored to the market. Identify and pursue opportunities for sales growth within existing accounts and new business segments. Monitor key sales metrics and generate reports to track progress and identify areas for improvement. Customer Relationship Management: Ensure the Inside Sales team delivers exceptional customer service and builds lasting relationships with clients. Handle escalated customer inquiries and resolve issues efficiently. Partner with customers to understand their needs and provide tailored solutions. Operational Efficiency: Organize and streamline the Inside Sales team's workflow to ensure maximum efficiency. Coordinate with other departments, including operations and logistics, to ensure seamless order fulfillment. Manage inventory levels in collaboration with the operations team to meet customer demand. Training & Development: Create and execute training programs to enhance product knowledge, sales techniques, and customer service skills. Keep the team updated on market trends, competitor activities, and new product offerings. Perform other duties as assigned. Customer Service Manager Requirements: Bachelor's degree in Business Administration, Sales, Marketing, or a related field (preferred). 5+ years of experience in customer service and/or inside sales, with at least 2 years in a management role. Strong leadership and coaching skills, with a proven ability to inspire and develop teams. Experience in the building products industry is preferred. Excellent communication, negotiation, and problem-solving skills. Proficiency in CRM software and Microsoft Office Suite. Ability to analyze sales data and develop actionable strategies. Strong organizational skills and attention to detail. Customer Service Manager Benefits: 401(k) & matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance American Metals Supply is an equal employment opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Drug-Free Workplace. PI37e8f695f8b3-26***********6
    $34k-62k yearly est. Easy Apply 11d ago
  • Customer Success Specialist

    Banko Overhead Doors LLC

    Customer Service Supervisor Job In Tampa, FL

    Banko Overhead Doors is searching for a friendly and highly analytical Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department management and lead roles. A top-notch Customer Success Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction. Customer Success Specialist Responsibilities: Promptly responding to customer queries via email, phone and in-person channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers' issues. Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible. Maintaining a polite, empathetic, helpful, and professional manner at all times. Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved. Familiarizing yourself with new products and services as they are introduced. Attending meetings as required. Providing training to new customer service agents. Respecting client confidentiality at all times. Customer Success Specialist Requirements: High school diploma or GED. Bachelor's degree in business, communications, or a related field may be advantageous. Practical experience with help desktop software (i.e. Microsoft Suite), and CRM software. Previous experience in a customer service role is preferred. The ability to respond appropriately under pressure. Sound judgment and excellent problem-solving skills. The ability to speak a second language may be advantageous. A positive attitude and the ability to build relationships with clients. The flexibility to work irregular hours, when required. Superb written and verbal communication skills. It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities. {Show Up for Banko & Banko Will Show Up for You - We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. } Monday - Friday 7:30am-5:00pm May include some Saturdays from 9:00am-3:00pm Compensation details: 21-22 Hourly Wage PI870e811a26b5-26***********2
    $28k-55k yearly est. Easy Apply 6d ago
  • Claims Team Manager

    LHH 4.3company rating

    Customer Service Supervisor Job In Tampa, FL

    LHH is collaborating with a forensic engineering & insurance services firm that's been in business for more than 30 years! They are seeking an experienced manager who is passionate about leadership to oversee their team of Project Assistants. This is a full-time, direct hire position located in Tampa, FL. Why you'll want to work here: Fun culture! Lots of in person events and virtually to stay connected Great management - lots of freedom Longevity across the company - they keep their people long-term! Excellent Medical, Dental, Vision benefits HSA and FSA available 401(k) with employer match Compensation: $75-100k base depending on experience This job in a nutshell: Supervise, coach, and mentor team of 16 Project Assistants Handle all employee performance management, reviews, training, and monitor productivity Assist with developing new policies and procedures Support engineering department with day-to-day needs What we are looking for: Management experience - minimum of 5 years in a management position with 5 or more employees directly reporting to you Experience with employee performance, performance reviews, new hire onboarding, developing procedures, employee training, and monitoring productivity
    $75k-100k yearly 12d ago
  • Contact Center Agent - Part Time

    Tampa Bay Federal Credit Union 3.6company rating

    Customer Service Supervisor Job In Tampa, FL

    As a part time Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center customer support tasks that contributes to an efficient operation and growth of TBFCU business goals. A Contact Center Agent provides quality customer service & support to members and assures confidentiality and privacy of member data. Contact Center Agent Job Responsibilities: Handles a high volume of inbound and outbound calls Assist members with a variety of transactions by telephone, fax, email and text that include, but are not limited to processing loan payments, transfers, access to online banking, research and account maintenance Refers product and service information to members in helpful, professional manner in an effort to deepen member relationships and achieving their financial goals Have in-depth knowledge and understanding of products and services provided by the Credit Union and affiliates to ensure accurate information is being provided to members Ensure member and customer satisfaction by being patient and offering a pleasant interaction at all times, while trying to meet or exceed expectations Maintains awareness of calls waiting Exercise some independent judgment Contact Center Agent Experience: Six months to two years of similar or related experience in customer service, including time spent in preparatory positions Call center experience preferred Customer service experience preferred Bilingual preferred (English/Spanish) Contact Center Agent Education: High School education or GED required Some college preferred PI0ae01af16829-26***********8
    $27k-33k yearly est. Easy Apply 6d ago
  • Customer Relationship Specialist

    Malibu Events Promotions

    Customer Service Supervisor Job In Tampa, FL

    Enhance Connections: Customer Relationship Specialist Wanted! Are you skilled at building strong relationships and ensuring customer satisfaction? We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success. Responsibilities Develop and maintain strong relationships with key clients and customers Serve as the main point of contact for customer inquiries Identify opportunities to upsell and cross-sell products or services Coordinate with internal teams to fulfill customer needs Participate in team workshops and career development initiatives Monitor customer satisfaction and implement improvement strategies Qualifications Excellent communication and interpersonal skills Proven ability to build and maintain professional relationships Strong problem-solving and negotiation abilities Proficiency in CRM software and MS Office Suite Bachelor's degree in Business, Marketing, or related field Previous experience in customer relations or account management Benefits Career advancement and professional development programs Collaborative team environment focused on customer success Access to workshops and continuous learning opportunities Ready to make an impact as a Customer Relationship Specialist? Apply today!
    $40k-77k yearly est. 2d ago
  • Customer Support Manager

    Insight Global

    Customer Service Supervisor Job In Sarasota, FL

    Insight Global's client in Sarasota, FL is looking to hire a Customer Support Manager as a new addition to help manage their growing business and teams. This person will be responsible for providing direct supervision and mentorship to a team of technical and customer support individuals. They will be expanding the team as the company continues to grow and will lead technology and process decisions to continually improve the customer journey. This is an on-site position in Sarasota, FL with a budgeted salary between $80-100k based on experience. Please apply if you're interested! Required Skills & Experience -3+ years of managerial experience over a customer support or technical support team -Experience growing and expanding a team -Strong understanding of customer support tools and technologies Nice to Have Skills & Experience -Experience with CCTV, Access Control or Video Analytic Systems
    $80k-100k yearly 5d ago
  • Customer Account Manager

    Wendover Art Group 4.1company rating

    Customer Service Supervisor Job In Largo, FL

    At Wendover, we bring a different mindset to the fine art space and that takes a unique blend of strong collaboration, technical proficiency, and comfort with data. Our Team fosters a constant and continuous growth environment by embracing a high impact, low ego approach to teamwork. Wendover Art Group seeks a Customer Account Manager who is passionate about delivering Superior Value - and someone who wants to be a part of building the best art company in the world. A successful Customer Account Manager will embrace a growth mindset, support their team however possible and have the desire and ambition to learn leadership. This opportunity requires a commitment to continuous improvement and growth which can only be achieved through a willingness to embrace pushing oneself. The Customer Account Manager plays a pivotal role within the day-to-day operations of the Company and directly impacts the financial and operational success of the business each day. The Customer Account Manager will interact daily with the nation's leading retailers, interior design firms, purchasing groups and hotel brands. Customer Account Manager's are the driving force in creating a world class customer experience that supports the delivery of our three Promises to Customers - Partnership, Proactive Service and One Source for Art! Wendover is looking to hire a Customer Account Manager who has a passion for service. The Customer Account Manager will operate in an environment where each day is different than the next due to the fast pace and simultaneous management of multiple projects. Customer Account Managers will work from project inception to project completion to ensure Wendover delivers Superior Value in all facets of the customer experience. Customer Account Managers will lead relationship development and serve as product experts and problem solvers for customers across the Wendover platform. Wendover is a meritocracy that allows individuals to advance and grow their responsibilities rapidly based on performance and willingness to get the job done. The Customer Account Manager will work cross-functionally to ensure the needs of the customer are always met in a proactive manner. Wendover offers ambitious individuals the ability to practically apply their skillset and take responsibility for the results. To succeed in this environment, the Customer Account Manager must display the Core Values that form the foundation of Wendover's success and embrace Wendover's Winning Formula. About Wendover Art Group: Wendover Art Group is a privately-owned, domestic manufacturer of artwork serving the commercial, residential, and corporate markets. Founded on the Core Values of Honor, Excellence, Team and Smart with the aggressive goal to build the best art company in the world, Wendover Art Group's mission, to deliver superior value to its customers, drives the Company's strategy on all fronts. The Company has transformed from a highly concentrated wholesaler of reproduction art with only 3 customers to an industry leading, vertically integrated designer and manufacturer of artwork serving thousands of customers. Since 2005 the Company has grown revenue over 12x by establishing industry leading positions in the Residential Retail, Interior Design, Hospitality, Senior Living, Healthcare and Multi-family markets. Wendover's success in pioneering these industries can be attributed to a steadfast dedication to excellence in all things and attracting the best talent in the industry. Ready to take the next step on your career journey? Key Responsibilities Proactively support Customer relationships through respectful, timely, complete & honest communication. Interface with blue-chip clients to communicate deadlines and production updates and other pertinent project related information Create, maintain, and track accurate and complete customer records Support the processing and project management of orders through cross-functional communication with project management and operations teams Serve as a product expert for customers across all lines of business Support Business Development strategy through relationship building and gathering of market intelligence Skills and Traits Necessary for Success Delivering on our Promises to Customer is key to our culture and the success of our Team Members. We are looking for candidates who want to support the Company in our journey to make Wendover The Source for Art. Successful candidates will display: A track record of high achievement Flexibility and resilience A growth mindset and aspiration to lead Strong communication skills (written and verbal) Solid organization and intuitive prioritization skills What Else Do We Look For? Bachelor's Degree & strong academic background 2+ years of experience in a customer facing role Ability to solve problems with imperfect information and ambiguity Strategic perspective to create positive long-term outcomes while balancing short term needs of the customer A commitment to excellence and a passion for doing things right all the time Strong time management skills and ability to work under multiple competing deadlines Ability to prioritize and manage a consistently heavy workload with precision Basic to Intermediate Microsoft Excel capabilities Expert in email management
    $31k-40k yearly est. 14d ago
  • Sr. CDP/CRM Marketing Specialist

    Ashley Furniture Industries 4.1company rating

    Customer Service Supervisor Job In Tampa, FL

    Build You Career with Ashley Are you passionate about creating extraordinary customer experiences through data-driven marketing? Join one of the world's largest furniture manufacturers and retailers as we revolutionize how we connect with our customers! Senior CDP/CRM Marketing Specialist: On-Site, Tampa FL What Will You Do? As our Senior CDP/CRM Marketing Specialist, you'll be at the forefront of Ashley's digital marketing initiatives, orchestrating personalized customer experiences across email, SMS, mobile app, and push notifications. This role is perfect for a marketing technologist who loves solving complex challenges and driving measurable results. Ability to adapt to a fast paced, evolving retail environment with a positive attitude. Lead Marketing Automation Initiatives: Architect and optimize customer journeys across multiple channels using advanced marketing automation platforms Drive Innovation: Design and implement sophisticated audience segmentation strategies that power personalized customer experiences Technical Leadership: Create and maintain custom templates using HTML, CSS, and Liquid Scripting Analytics & Optimization: Leverage Google Analytics and Looker to derive insights and optimize campaign performance Project Management: Own the marketing technology project backlog and coordinate cross-functional initiatives Team Leadership: Mentor and guide an offshore team member while collaborating with our 30-person marketing department What Do You Need? 3+ years of experience in marketing technology/automation Strong expertise in CRM tools, customer data platforms, and complex audience segmentation Proficiency in HTML, CSS, Liquid Scripting, Google Analytics, and Looker Experience with the platform Zeta Global, preferred not required Bachelor's degree or equivalent work experience Retail experience preferred, but not required Excellent problem-solving skills and ability to thrive in a fast-paced environment Experience managing cross-functional projects and stakeholder relationships Why Ashley? Impact: Your work will directly influence millions of customer interactions and drive revenue for a global leader Innovation: Be part of a digital transformation journey at a company that combines century-old tradition with cutting-edge technology Growth: Work with modern marketing tech stack and develop your skills across multiple channels and platforms Location: Join our vibrant team in the heart of historic Ybor City, Tampa Culture: Experience our collaborative, family-oriented culture that values innovation and personal growth The Team You'll report to our Marketing Director and work alongside passionate marketing professionals who are reshaping the future of retail marketing. Our Ybor City office offers a dynamic, collaborative environment where creativity meets technology Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility ******************************************************************************** We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only. Search Firm Representatives Please Read Carefully: Ashley Furniture Industries, LLC, is not accepting unsolicited assistance from search firms for this employment opportunity unless an agreement is in place. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Ashley Furniture via email, the Internet or in any form and/or method without a valid search agreement in place for this position will be deemed the sole property of Ashley Furniture. No fee will be paid in the event the candidate is hired by Ashley Furniture as a result of the referral or through other means.
    $35k-47k yearly est. 12d ago
  • Customer Care Associate

    Meritage Homes 4.5company rating

    Customer Service Supervisor Job In Plant City, FL

    Responsibilities: Meritage Homes is looking for a New Home Warranty Associate who will: Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community. On warranty repairs, ensure all building codes, and Meritage Home standards of quality are met. Resolve quality control issues as they arise. Participate in the 10 step AVID-Customer Satisfaction process in assigned communities. Assist as time permits with the inspection process. Conduct walk-through inspections and other scheduled inspections with the homeowner. Manage customer expectations during the construction process through the homeowner orientation. Interact daily with various departments of company, subcontractors, homebuyers, homeowners, and city inspectors. Manage assigned warranty claims in organized and methodical manner. Manage paperwork flow to include updating reports, tracking customer sign offs, etc. Manage warranty reports to assure prompt-professional service to our homeowners. Interact with customers and interpret warranty claims vs. Meritage warranty manual. Qualifications: A high school diploma or equivalent is required. Course work or degree in Construction management preferred. At least one (1) year of construction experience with some supervisory or project oversight experience preferred. Advanced training in one or more trades within residential building industry strongly preferred. Knowledge of homebuilding and construction systems/processes, building codes and Register of Contractor Standards (ROC). Must be able to read blueprints to maintain quality control and inspect all aspects of construction including framing, stucco installations, electrical, plumbing, etc. Working knowledge of Microsoft Word and Excel. Knowledge of Hyphen a plus. Ability to operate an automobile, have a valid state driver's license, and personal vehicle liability insurance coverage to meet standard set by Meritage Homes. Overview: Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we believe in quality. Meritage Homes is the ENERGY STAR Partner of The Year in Sustained Excellence for being a leader in protecting the environment and advancing energy efficiency in homebuilding. We are looking for candidates who are excited about furthering their careers, as well as being a part of an organization that helps people live happier, healthier lives. With over 100,000 homes built, Meritage Homes is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas. When joining Meritage Homes, you and your career can benefit in several ways, including: A work environment that encourages creativity and innovative ideas from every level An organization that lives by its core values everyday Team atmosphere where every individual is considered a vital asset State of the art technology to provide an optimal working environment A competitive pay structure Strong benefits Flexibility in work-life integration Team-oriented environment where all individuals play an integral role in the company Opportunity to further your career in a growing national organization Maintain a competitive drive to be the best
    $31k-37k yearly est. 12d ago
  • Service Manager

    Dynamic National

    Customer Service Supervisor Job In Saint Petersburg, FL

    Dynamic National was established in 2009 with a commitment to delivering high-quality roofing and renovation services to commercial clients across the United States. Our company is built on a foundation of faith-based values, employee empowerment, and client satisfaction. What you will be doing: Implement best process and procedures Manage the service department for optimum performance, efficiency, and profitability. Effectively lead service crews to maintain company expectations regarding safety and quality workmanship. Oversee and/or perform all aspects of service work from selling to installation and/or repair to billing. Generate new customers & sales. Maintain communication with clients, service crews and the company. Manage department finances, including budgets and project invoicing. Requirements: Must exhibit leadership and management skills necessary to manage workflow, staff, and customer relationships. Must stay familiar with company products and services to maintain company standards. Be able to track multiple ongoing jobs calmly and efficiently. Work well with others and within a company system. Excellent customer service skills; manage difficult or emotional customer situations; respond to requests for service and assistance. Roof system diagnosis and repair - Ability to diagnose and repair roof system problems safely and correctly. Problem solving - Able to understand complex problems and make decisions to benefit everyone as much as possible. Math skills - including basic algebra, geometry, rates, ratios, proportions, and percentages. Excellent written and oral communication skills. Efficient in Microsoft Office. Sales experience.
    $41k-71k yearly est. 7d ago
  • Custom Home Warranty Manager

    Lubke

    Customer Service Supervisor Job In Saint Petersburg, FL

    The Custom Home Warranty Manager will oversee the close-out phase of custom home construction, ensuring warranty standards are upheld and client satisfaction is prioritized. This position involves managing warranty-related items, scheduling and tracking repairs, and performing minor repairs when necessary. A critical component of this role is maintaining strong, proactive relationships with homeowners to ensure a positive experience during their first year of homeownership. Duties and Responsibilities: Client Relations Conduct pre-closing walkthroughs with homeowners to identify and address any outstanding items. Review the warranty book and educate homeowners on operating and maintaining their home, particularly in a coastal environment. Proactively communicate with homeowners to answer questions and resolve concerns, even if unrelated to construction. Exercise discretion and professionalism in all client interactions, understanding what should and should not be communicated. Job Scheduling Schedule and conduct warranty walkthroughs at 30 days, 90 days, and 11 months post-completion. Evaluate repair requests to determine whether they fall under warranty coverage. Coordinate repair schedules with homeowners and subcontractors, balancing timeliness with homeowner availability. Job Tracking Perform pre-walkthrough inspections with the Finish Superintendent to identify potential warranty items. Document warranty issues in Buildertrend, including photos and detailed descriptions. Maintain up-to-date records in Buildertrend, ensuring clear tracking of repair statuses and anticipated completion dates. Trade Management Issue detailed purchase orders to subcontractors for non-warranty work before initiating repairs. Schedule material deliveries and subcontractor work based on current lead times. Actively supervise trade partners to ensure quality standards and homeowner expectations are met. Identify charge-back items and provide supporting documentation. Repair Work Perform minor repairs, including carpentry, drywall, stucco, texture, and painting, as necessary. Ensure all repairs meet quality standards and align with homeowner expectations. Team Collaboration Communicate effectively with field and office team members to ensure smooth coordination. Actively participate in team efforts to maintain high service standards. Other Duties Perform additional tasks as assigned to support the organization's goals. Required Skills and Abilities: Strong knowledge of Florida building codes and inspection processes. Excellent verbal and written communication skills. Outstanding interpersonal and customer service abilities. Highly organized with meticulous attention to detail. Proven time management skills and ability to meet deadlines. Capable of managing multiple tasks and escalating issues when necessary. Thrives in a high-paced, occasionally stressful environment. Proficiency in email and construction management software (e.g., Buildertrend). Education and Experience: High school diploma or equivalent required. Minimum of 5 years of experience in residential construction, with an emphasis on warranty management or customer service preferred. Physical Requirements: Ability to lift and carry up to 80 pounds. Comfortable climbing stairs and ladders frequently.
    $66k-93k yearly est. 12d ago
  • OR/Surgical Services Manager (RN) Full-Time Days

    Manatee Memorial Hospital 4.3company rating

    Customer Service Supervisor Job In Bradenton, FL

    Job Description Responsibilities (MMH): Manatee Memorial Hospital in Bradenton, Florida, has served the citizens of Manatee, Sarasota and surrounding counties for over 70 years. Part of the Manatee Healthcare System, the hospital has earned The Joint Commission’s Gold Seal of Approval. The 295-bed hospital with over 800 physicians, residents and allied health professionals, offers advanced healthcare services in a caring and compassionate environment. Services include cardiac care and cardiovascular medicine, emergency care for all ages, surgery services — including robotic-assisted surgery with the da Vinci® Surgical System, a weight–loss program, orthopedic services, outpatient and inpatient radiology and rehabilitation, respiratory care, sleep, oncology, wound care and women’s and children’s services. Manatee Memorial Hospital also offers a Level II Neonatal Intensive Care Unit for babies with special needs. The OR/Surgical Services Manager (RN) ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the Department of Surgery. This position monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality, performance, behavior and clinical outcomes in support of facility objectives. Under the direction of the Director of Surgical Services, this position is responsible for implementing the policies, procedures and philosophy of the hospital; and has the authority to make decisions, plan, direct, and evaluate the staff activities while overseeing the timely completion of the daily schedule. The OR/Surgical Services Manager will monitor the department financials on a monthly basis and will be directly responsible for the unit productivity. Job Information: Manages the surgical and patient care operation of the Surgical Services Line Develops and implements strategies to further elevate the patient experience Develops a professional climate for the staff within surgical services Develops policies and procedures as directed MMH offers comprehensive benefits such as: Challenging and rewarding work environment Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan Generous Paid Time Off 401(K) with company match and discounted stock plan Career development opportunities within UHS and its Subsidiaries About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** Qualifications RN/BSN required Master’s Degree in Healthcare or Business-related field, preferred Active and Current RN License in the State of Florida required BLS through American Heart Association, required ACLS through American Heart Association, required 2 Years of OR experience EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.
    $45k-68k yearly est. 60d+ ago
  • Onboarding Coordinator/ Candidate Care Coordinator

    Net2Source Inc. 4.6company rating

    Customer Service Supervisor Job In Tampa, FL

    Job Title: Candidate Care Coordinator (50% Onsite) Duration: 03 Months contract (potential to be extended) Notes: EM wants to see candidates with strong experience in scheduling interviews and pre-onboarding candidates for C-level Executives. Immigration knowledge is preferred. Needs a onboarding coordinator rather than a recruiter Top Skills: Efficiency with excel, excellent verbal and written communication skills (will interact with C-suite level), strong organization and problem-solving skills, knowledge of Workday and immigration processes. Job Description: The Candidate Care Coordinator partners closely with Recruiters and supports the TA Service Model by providing end-to-end support to candidates and hiring managers, including scheduling interviews and facilitating pre-employment activities for the Americas markets with a focus on compliance, efficiency, and providing a positive Candidate and Hiring Manager experience. Will support multiple business units and levels across the organization. May include C-suite level support. Participates in process improvement activities and projects. A typical day might include the following: • Actively working within Paradox and Outlook to schedule interviews and provide timely status updates • Managing and communicating any interview changes to the Candidate, Recruiter and Interview Team • Booking travel arrangements and conference rooms • Facilitating pre-employment screenings including background checks following self-adjudication practices, drugs screens, medical mandates, motor vehicle reports, and I-9 employment verification • Supporting the Digital Onboarding Experience for Candidates and representing TA in troubleshooting or enhancement requests in the Digital Onboarding Experience • Answering Candidate and Hiring Manager inquiries and using urgency and sound judgement to resolve problems • Problem-solving technical issues in Workday and other TA systems for internal TA partners and Candidates • Engaging in candidate care process improvement projects as appropriate • Ensuring a smooth and positive candidate experience throughout the interview and pre-boarding processes Process Improvement activities, including: • Participation on TAE project teams, including global projects. • Process mapping, documentation, and presentation Minimum Requirements: • High School Diploma required • Demonstrated proficiency with the Microsoft Office suite, specifically .xls • Strong sense of urgency in addition to the ability to prioritize and complete projects in a timely manner • Detail-oriented with excellent verbal and written communication skills • Excellent organization and problem-solving skills • Pro-actively embraces new trends, education, technology and tools Qualifications: • Spanish speaking and writing required • 1+ years of HR Admin/Support Experience, with experience in Talent Acquisition preferred • Knowledge of Applicant Tracking Systems (ATS) required; experience with Workday ATS and scheduling experience preferred • Understanding of US visas (i.e. H-1B, L-1, TN, F-1, etc.) specifically around compliance and tracking of cases. • Understanding of the multiple phases of employment sponsored green card applications, specifically PERM LCA postings & recruitment campaign. • Self-starter who works efficiently and is comfortable managing several different projects and priorities Physical demands: Long periods of sitting in front of a screen Hours are normal business hours based on business needs
    $35k-46k yearly est. 1d ago
  • Inside Sales Supervisor

    Iron Mountain 4.3company rating

    Customer Service Supervisor Job In Tampa, FL

    About the Company - Iron Mountain is excited to announce the opening of our brand-new location in Tampa, Florida, and we're looking for a dynamic and experienced Sales Manager to lead and inspire our sales team as we embark on this exciting new chapter! With significant investment in our growth, this new location presents a unique opportunity to build a high-performance sales culture from the ground up, drive revenue, and deepen customer relationships. If you're passionate about leadership, creating a culture of excellence, and delivering results in a fast-paced, high-energy environment, we want you to join us and help us build something extraordinary at this exciting new location! About the Role - Iron Mountain is seeking a dynamic and results-driven Assistant Inside Sales Manager to lead and develop a high-performing inbound team. The Assistant Inside Sales Manager will be responsible for overseeing the daily activities of your inbound sales team, ensuring the achievement of sales targets, and fostering an environment of high performance. You will lead a team focused on generating new business opportunities from inbound leads, driving revenue growth, and building strong customer relationships. Responsibilities Lead, motivate, and manage the Inbound Sales Representatives to achieve and exceed sales targets, ensuring the team is focused on driving revenue growth and maintaining customer satisfaction. Monitor team performance through KPIs, sales metrics, and CRM systems, ensuring sales goals are met and identifying areas for improvement to increase performance, skill sets, and overall productivity. Coach, mentor, and provide ongoing training to the team, helping to develop their skills, improve their sales techniques, and foster professional growth. Motivate Inbound Sales Representatives according to their individual motivational factors. Manage the sales pipeline, ensuring accurate forecasting and timely closure of opportunities. Be accountable for quota achievement on a daily, weekly, and monthly basis Collaborate closely with Sales Enablement, Marketing, Business Operations, and Sales Support teams to align sales strategies, streamline processes, and support lead generation activities. Effectively communicate and role model effective sales tactics, strategies, and closing skills Create individual development plans for high potential employees and ensure that appropriate performance management plans are implemented for average and below average performers Qualifications Minimum of 2 years of Sales Management with a proven track record of success in leading and managing sales teams Proven ability to develop effective business relationships with all levels of internal business partners and external client management Must possess, strong oral, written, presentation, and interpersonal skills and possess characteristics that demonstrate ethical professionalism, assertiveness as a "doer", always “selling” Excellent leadership and coaching abilities, with the capability to inspire and develop a high-performing sales team. Must quickly and successfully adapt to change and as a catalyst influencing others Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Highly organized, with strong attention to detail and a focus on results. Proven ability to close (history of exceeding quota) Goal setting (career / personal) Demonstrates curiosity, proactivity and challenges the status quo Effective time & prioritization management Sells beyond product / service to offering solutions Ability to demonstrate creative thinking The ideal applicant will have current experience in Inside Sales Onboarding and Work Schedule Onboarding - The initial onboarding and training will take place in the office five days a week to ensure comprehensive learning and integration into our sales processes, products, and company culture. During this period, you will receive hands-on training that will equip you with the knowledge of our solutions, tools, and tech stack. You'll also gain an understanding of our sales methodology, best practices, and how to deliver value to our customers. Post-Onboarding - After onboarding, you'll transition to a hybrid work schedule with in-office days on Tuesday, Wednesday, and Thursday, and remote flexibility on Monday and Friday, offering you a great work-life balance while staying connected to your team.
    $41k-64k yearly est. 4d ago
  • Sales And Service Specialist

    Pavers Palms & Paradise

    Customer Service Supervisor Job In Sarasota, FL

    Are you tired of working for someone who doesn't keep their promises? Do you sometimes worry that the customer's you acquire for your company are not appreciated and treated as well as they should be? Would you like to work with someone who values and respects both quality and integrity as much as you do? Company Description Pavers, Palms, and Paradise is a family-owned business rooted in Sarasota and Bradenton. We specialize in high-quality, attractive outdoor living spaces, including patios, driveways, and pool decks, combining expert craftsmanship with personalized service. We've helped thousands of homeowners achieve their outdoor living goals, and we want to help thousands more. Join a local, growing company, and help build your community, literally, by connecting clients with some of the best service providers in the industry. Role Description We're searching for a positive, self-disciplined, and enthusiastic people-person to join our team. We'll provide resources and training for product knowledge and sales processes to help you win. All you need to start is a vehicle, a phone, a good attitude, time, energy, and the willingness to learn. This is a hybrid role for a Sales And Service Specialist at Pavers Palms Paradise in Sarasota, FL, with a combination of on-site and remote work. The Sales And Service Specialist will be responsible for day-to-day sales activities and providing excellent customer service to clients. Other helpful details: this a trades/contractor based business, any experience in construction will likely have transferable knowledge and skills - this is welcome, but not required. This is a commission based position - make as much as you want - the sky is the limit. (The pay listed is based on typical performance.) This a self managed position with schedule flexibility. We are a tight knit team, you will be working in close relationship with the owner and the service providers to ensure the best experience for our customers. Qualifications Excellent communication and interpersonal skills Proven track record in sales and customer service Strong problem-solving abilities Ability to work well independently and in a team Proficiency in CRM software Previous experience in a similar role is useful (not required)
    $29k-51k yearly est. 13d ago
  • Project Management Supervisor

    Awning Works Inc.

    Customer Service Supervisor Job In Clearwater, FL

    Enterprise Project Management Supervisor See www,awningworksinc.com and ***************** for more company and product information. The Enterprise Project Management Supervisor must have a thorough knowledge of all our product line, through a lens of workflow management. The Enterprise Project Management Supervisor reports directly to the Enterprise Production Manager and is responsible for maximizing efficiency and effectiveness of our project management (PM) team's potential, employing latest technology and tools available. Crafting strategies and plans to help us meet our customer acquisition, revenue growth targets and expected customer life cycles. As an experienced and efficient leader with excellent people skills, business acumen and exemplary work ethics you'll have operational management purview over all Project Managers. All decision making is expected to be timely, driven by strategic planning, an ROI, the Enterprise Mission Statement and in strict accordance with our family business culture, Pura Vida and current Employee Handbook. Job Duties & Responsibilities • PM Team is our Main point of contact for ALL customers post sale . Make initial contact with customer once sale is finalized and maintain constant communication with customer throughout each project to keep them updated on the status of the project. • Read and interpret a variety of documents (i.e. estimates, shop drawings, architectural drawings, work orders, photos) to gain a complete understanding of the scope of each project. • Understanding each project's unique workflow, create a realistic timeline for the project based on our customer's needs, budgeted hours and time allowances for each phase of the project. Build the timeline and manage milestones through our project management software, currently SmartSheets. • Develop SOP's to ensure best new hire and cross training practices • Release each phase of the project to the appropriate team and monitor progress to ensure each task is completed in a reasonable amount of time according to the schedule. • Timely monitoring and update of the project schedule throughout each phase of the project. • Request quotes from a variety of vendors/suppliers. Verify that the quotes received are within the project budget followed by Issuing purchase orders through QuickBooks Online. • Confirm that all finished products are checked for quality before installation. • Coordinate installation scheduling between our installation team and the customer. • Follow up with customer after installation to ensure they are pleased with the finished project. • Complete close out procedures (notify finance to send final invoice, schedule final inspections, etc.) • Ensure cultural policies and operational SOPS's are continually improved, managed and consistent with expectations such as staff training, incentives, timely compensation reviews, ongoing GRO and 3+3 management activities. • Ensure company family culture and Pura Vida are always maintained Qualifications • Must be a self-motivated worker who is able to work interdependently with a team. • Must be dependable and accountable for the work that you perform. • Highly skilled in time-management and organization. • Must have at least 5 years' senior or supervisory experience in project management in a similar field (i.e. construction, specialty trade contractor, small manufacturing). • Ability to communicate clearly and professionally in all forms of correspondence (written and verbal). • Ability to read and understand blueprints, schematics, shop drawings, estimates, and work orders. • Proficient use Smartsheet or experience using a similar project management software. • Proficient use of Microsoft Office Suite, especially Outlook and Excel • Willing to attend seminars, complete training courses, and/or pursue higher education to strive for continual growth and improvement. • 4 Year College degree in a related field preferred • Must have a valid, insurable Florida Driver's License. Shift • Monday-Friday, 7:45am-4:30pm (Overtime/weekends as needed) Compensation We strive to compensate commensurate with experience and value to our operations with goal of long term career position with upward mobility. Benefits: • 401(k) • 401(k) matching • Profit Sharing • Dental insurance • Vision insurance • Health insurance • Life insurance • Paid time off • Referral program • Retirement plan • Regular company sponsored events • Flexible work environment • Family oriented business culture • Work/life balance • Employee recognition and reward programs • Career development opportunities
    $45k-81k yearly est. 13d ago
  • Call Center Supervisor (Onsite)

    Ultimate Staffing 3.6company rating

    Customer Service Supervisor Job In Tampa, FL

    Our customer is a national claims administration company and they are growing here in Tampa Bay. The Call Center Customer Service Supervisor will provide employees with leadership, training and coaching for inbound/outbound calls and email inquiries. This role will have a clear understanding of people and performance management, business processes along with a thorough understanding of customer needs. Hours: flexibility between 8am to 8pm, Monday to Friday Location: Onsite in Tampa - 33614 Benefits to include medical, dental, vision, 401(k) with a match, PTO, paid holidays, and more! Responsibilities: Manage a team of CSRs and provide direction for day-to-day operations of the call center. Act as a visible, approachable subject matter expert interacting regularly with each team member. Monitor email and inbound/outbound call volumes, queues and KPIs to identify trends and to allocate resources appropriately. Review staffing levels, schedules, and assignments; coordinate coverage across multiple shifts. Analyze and report call center metric data and recommend procedures to ensure customer satisfaction and improve performance. Create, edit, and clearly communicate documentation that serves as resource and reference material. Disseminate all updates. Ensure team members are knowledgeable and compliant with departmental procedures; provide initial and ongoing training. Conduct feedback sessions at least monthly to reviews metrics, performance and quality based on monitoring of calls/mailboxes. Participate in hiring and training of team members. Introduce and onboard new staff members. Host team meetings to review team performance, company initiatives and departmental goals. Develop short and long-term recognition programs to motivate and reward performance. Motivate and encourage direct reports through positive communication and feedback. Coach and correct as needed. Handle escalated issues and guide representatives through difficult calls/issues. Requirements: Associates degree or equivalent experience 3 years of experience in a supervisory role in a call center, preferably in a healthcare or role where HIPAA and HITECH standards are utilized. Working knowledge of claims, claims processing and health insurance. Understanding of combined inbound and outbound functionality, including calls and emails from both members and providers Solid working knowledge of standard computer applications including MS Word, Excel Outlook, and PowerPoint Communicate clearly and professionally with internal and external customers. Work effectively as part of a team to achieve established outcomes. Make decisions using available resources and sound judgment Maintain confidentiality and discretion. Identify and resolve problems in a timely manner, gather and analyzes information skillfully. Teach, coach, and counsel associates by effectively communicating and providing follow-up. Prioritize and plan work activities to use time efficiently. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $25k-31k yearly est. 14d ago
  • Customer Service Representative

    Tata Consultancy Services 4.3company rating

    Customer Service Supervisor Job In Saint Petersburg, FL

    Hi, Please find one of the urgent jobs opening and send across your updated resume if you are available. - Call Center Customer Service Representative Responsibilities · Handle inbound service inquiries relating to Variable Annuity and Variable Life insurance products, varying from general questions, such as providing policy information, values, how to process transactions for withdrawals, loans, fund transfers, etc. to complex service requests. A typical day would be to respond to approximately 30+ inbound calls per day. · Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience. · Consistently meet and exceed goals relating to quality, productivity, and net promoter score metrics. · Work in a fast pace, structured environment. Thanks & Regards, Disha Ranjan Talent Acquisition Group-North America Tata Consultancy Services Limited Mailto: ********************
    $24k-29k yearly est. 13d ago

Learn More About Customer Service Supervisor Jobs

How much does a Customer Service Supervisor earn in West Lealman, FL?

The average customer service supervisor in West Lealman, FL earns between $27,000 and $57,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average Customer Service Supervisor Salary In West Lealman, FL

$39,000

What are the biggest employers of Customer Service Supervisors in West Lealman, FL?

The biggest employers of Customer Service Supervisors in West Lealman, FL are:
  1. Paychex
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