Customer service supervisor jobs in Wichita, KS - 751 jobs
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Customer Service and Rental Sales Associate; $15-$18/HR
Budget Rent a Car 4.5
Customer service supervisor job in Wichita, KS
We have an opening for someone who is people-oriented and likes staying active. This position would be managing clients and reservations in our rental locations in Wichita. Duties would include finalizing reservations, educating customers, and preparing cars for rent. Hours of availability would be 7am-6pm, M-Sun.
If interested, please fill out an application.
Requirements
High School Diploma or equivalent
1 year of customerservice experience
Professional communication skills
Problem resolution experience
Minimum age of 18
Valid driver's license
Clean driving record
Salary Description $15-$18/HR
$15-18 hourly 12d ago
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Engagement Care Specialist (Care Coordination) - COMCARE
Sedgwick County, Ks 4.0
Customer service supervisor job in Wichita, KS
Department: [[cust_personnelSubarea]] Pay: $23.69 per hour Work Schedule: 40 hours per week. Mon-Fri 8:00am-5:00pm Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits.
This is a highly visible position requiring advanced communication and planning skills. The Engagement Care Specialist is focused on improving the whole health of persons with severe persistent mental illness (SPMI), severe emotional disturbance (SED), co-occurring disorders (COD), or with a mental health or substance abuse need. This position focuses on engagement with patients to collaborate with primary care providers, hospitals, specialty providers, mental health providers, and community resources in a team-based approach to care that is intended to optimize the overall health of those served. Engagement Care Specialists work to increase utilization of preventive care, reduce emergency room utilization and hospital readmissions, and positively impact social determinants of health which could result in reducing health care costs. The employee in this position must be able to complete complex tasks by applying standard office policies, authorized instructions, and past precedents to achieve a desired outcome.
Patient engagement and education
* Provide outreach to individuals who have a severe mental illness, serious emotional disturbance, those with a mental health or substance abuse need
* Serve as a linchpin for the CCBHC program to include access, referral, follow through, and follow up for services
* Engage patients and families to better understand mental and physical health conditions
* Provide whole person health screening and assessments
* Utilize motivational interviewing techniques to facilitate change
* Utilize positive reinforcement and encouragement to promote patient engagement
* Provide transportation to support client attendance in medical appointments and other therapeutic goal-related activities
Care Collaboration
* Be a system navigator and point of contact
* Serve as an extension to service providers through activities geared towards collaboration of care
* Identify and foster strong working relationships with other community providers
* Address barriers for success
* Assist patients in understanding relevant details from medical appointments
* Facilitate care transitions to behavioral health services
* Make collateral contact with doctors, family members, designated team members, etc.
* Collaboration and follow through on access to preventive and health promotion services
Complete documentation and track progress
* Complete documentation in an accurate and timely manner and in compliance with agency, CCBHC, state, and federal requirements for coding and content
* Collect and enter patient vitals
* Ensure confidential communication of patient health information
* Monitor and follow up to ensure that needed care is not only offered but accessed
* Monitor adherence to treatment plans and evaluate effectiveness
* Enter data accurately in electronic health record and program spreadsheets
* Understand and work toward achieving CCBHC program outcomes
Minimum Qualifications: Bachelor's degree in a behavioral or physical health care field, or an equivalent combination of education and experience in behavioral or physical health care, with one year of experience substituting for one year of education. Per Sedgwick County policy, this is a driving level position that requires a valid US driver's license without restrictions and current proof of automobile insurance. Must have access to personal passenger vehicle to complete the driving duties of the position. Meet the specifications as outlined in the CMHC/CCBHC licensing standards and pass KBI, DCF child abuse check, DCF adult abuse registry, KDADS Nurse Aide and Criminal Record check, National Sex Offender Registry check, and motor vehicle screens.
Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas
$23.7 hourly 16d ago
Licensed Insurance Customer Service
Kevin Shields-State Farm Agency
Customer service supervisor job in Wichita, KS
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Wichita, KS. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$94k-138k yearly est. 25d ago
Customer Service Manager
Textron 4.3
Customer service supervisor job in Wichita, KS
CustomerService Manager(Job Number: 336295) Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight.
As you join our legacy as a global leader in private aviation, you'll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career.
We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members - now and in the future, beginning day one.
Your success is our success.
Description JOB SUMMARY:The CustomerService Manager (CSM) serves as main point of contact with the Customer, as well as a main point of contact for less tenured Custromer Service Managers (CSMs).
Works with the Service Center Team to maintain and develop a positive relationship with current and future Customers.
Responds to Customer inquiries and is responsible for assuring Customer satisfaction by coordinating with the Technical Service Managers (TECHNICAL SERVICE MANAGER).
JOB RESPONSIBILITIES:Coordinate and communicate all aircraft issues with the customer.
Meets customer upon arrival, reviews work scope with Customer and add squawks as required during arrival debrief.
Familiar with warranty programs.
Discuss applicable service bulletins, quotes, and flat rates as required by the Customer.
Adjust schedule as needed Discuss credit terms and collect prepay or deposits, if applicable.
Define communications and discrepancy approval process with the Customer throughout visit.
Confirm Customer's schedule and verifies Customer information in database.
Provide schedule estimate update to the Customer.
Communicates initial service order and work scope to Lead and Technical Service Manager after Customer debrief.
Obtain Customer approval for any additional work to be performed on the aircraft and communicates changes to Technical Service ManagerReports exceptions in work progress affecting schedule commitments and cost of maintenance to the Technical Service ManagerActively seeks upselling opportunities in the areas of maintenance, parts, warranty and other associated programs that provide value to the customer.
Markets Service Center capabilities to new and existing customers.
Fosters a positive relationship between the customer and the Textron Aviation service network In conjunction with Finance, reviews program coverage and pricing.
Build, review and approve or change preliminary invoice Responsible for communicating safety expectations of the Service Center.
Conduct departure debrief with customer: Review terms, discuss completed work, and address any deferred discrepancies.
Provide an invoice and collect payment, as applicable.
Post-delivery follow-up with Customer:Assures that open issues involving parts, return maintenance, or billing issues are resolved.
Addresses Maintenance Visit Performance Evaluation issues with the Service Team LeaderProvide guidance and mentorship to peers as needed, including but not limited to:Ensuring CSMs who trasition to the service center receive adequate training on the systems that interface with the customer Oversee customer disputes and ensure that we are addressing in a reasonable timeframe.
Ensure all CSMs are aware of changes in the iMRO System, process changes, or new initiatives being championed by leadership.
Provide General Manager with financial updates to include Generation and accuracy of the Bill StatAnalysis and feedback on previous workorders for financal impact.
Qualifications EDUCATION/ EXPERIENCE:One or more of the below education and experience combinations is required:4 years of relative aircraft maintenance experience.
A&P license or 2 year technical degree.
6 years of relative aircraft maintenance experience2 years of relative aircraft maintenance experience.
Bachelor's degree in Aviation or related field Preferred:Prior Textron Aviation or related industry CustomerService, Aircraft Maintenance or Service Center experienceA&P / Repairman / EASA License QUALIFICATIONS:Interpersonal savvy, ability to build and maintain strong customer relationships Ability to anticipate and address customer needs Excellent written and verbal communication Possesses good organization and time management skills Attention to detail, goal oriented Ability to prioritize and manage time sensitive responsibilities Highly motivated Ability to work in team environment Maintenance experience preferred Conflict resolution The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Kansas Tax CreditJoin Textron Aviation's Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years.
Visit ************
aircapitaloftheworld.
com/taxcredits for more information on the tax credit.
EEO StatementTextron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Recruiting Company: Textron AviationPrimary Location: US-Kansas-WichitaJob Field: Flight OperationsSchedule: Full-time Job Level: Manager without Direct ReportsJob Type: StandardShift: First ShiftWorksite: OnsiteJob Posting: 11/19/2025, 8:28:37 PM
$58k-83k yearly est. Auto-Apply 13h ago
Customer Service Manager
Cessna Aircraft Company
Customer service supervisor job in Wichita, KS
CustomerService Manager(Job Number: 336295) Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight.
As you join our legacy as a global leader in private aviation, you'll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career.
We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members - now and in the future, beginning day one.
Your success is our success.
Description JOB SUMMARY:The CustomerService Manager (CSM) serves as main point of contact with the Customer, as well as a main point of contact for less tenured Custromer Service Managers (CSMs).
Works with the Service Center Team to maintain and develop a positive relationship with current and future Customers.
Responds to Customer inquiries and is responsible for assuring Customer satisfaction by coordinating with the Technical Service Managers (TECHNICAL SERVICE MANAGER).
JOB RESPONSIBILITIES:Coordinate and communicate all aircraft issues with the customer.
Meets customer upon arrival, reviews work scope with Customer and add squawks as required during arrival debrief.
Familiar with warranty programs.
Discuss applicable service bulletins, quotes, and flat rates as required by the Customer.
Adjust schedule as needed Discuss credit terms and collect prepay or deposits, if applicable.
Define communications and discrepancy approval process with the Customer throughout visit.
Confirm Customer's schedule and verifies Customer information in database.
Provide schedule estimate update to the Customer.
Communicates initial service order and work scope to Lead and Technical Service Manager after Customer debrief.
Obtain Customer approval for any additional work to be performed on the aircraft and communicates changes to Technical Service ManagerReports exceptions in work progress affecting schedule commitments and cost of maintenance to the Technical Service ManagerActively seeks upselling opportunities in the areas of maintenance, parts, warranty and other associated programs that provide value to the customer.
Markets Service Center capabilities to new and existing customers.
Fosters a positive relationship between the customer and the Textron Aviation service network In conjunction with Finance, reviews program coverage and pricing.
Build, review and approve or change preliminary invoice Responsible for communicating safety expectations of the Service Center.
Conduct departure debrief with customer: Review terms, discuss completed work, and address any deferred discrepancies.
Provide an invoice and collect payment, as applicable.
Post-delivery follow-up with Customer:Assures that open issues involving parts, return maintenance, or billing issues are resolved.
Addresses Maintenance Visit Performance Evaluation issues with the Service Team LeaderProvide guidance and mentorship to peers as needed, including but not limited to:Ensuring CSMs who trasition to the service center receive adequate training on the systems that interface with the customer Oversee customer disputes and ensure that we are addressing in a reasonable timeframe.
Ensure all CSMs are aware of changes in the iMRO System, process changes, or new initiatives being championed by leadership.
Provide General Manager with financial updates to include Generation and accuracy of the Bill StatAnalysis and feedback on previous workorders for financal impact.
Qualifications EDUCATION/ EXPERIENCE:One or more of the below education and experience combinations is required:4 years of relative aircraft maintenance experience.
A&P license or 2 year technical degree.
6 years of relative aircraft maintenance experience2 years of relative aircraft maintenance experience.
Bachelor's degree in Aviation or related field Preferred:Prior Textron Aviation or related industry CustomerService, Aircraft Maintenance or Service Center experienceA&P / Repairman / EASA License QUALIFICATIONS:Interpersonal savvy, ability to build and maintain strong customer relationships Ability to anticipate and address customer needs Excellent written and verbal communication Possesses good organization and time management skills Attention to detail, goal oriented Ability to prioritize and manage time sensitive responsibilities Highly motivated Ability to work in team environment Maintenance experience preferred Conflict resolution The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Kansas Tax CreditJoin Textron Aviation's Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years.
Visit ************
aircapitaloftheworld.
com/taxcredits for more information on the tax credit.
EEO StatementTextron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Recruiting Company: Textron AviationPrimary Location: US-Kansas-WichitaSchedule: Full-time Job Level: Manager without Direct ReportsShift: First ShiftWorksite: OnsiteJob Posting: 11/19/2025, 8:28:37 PM
$33k-58k yearly est. Auto-Apply 12h ago
Call Center Customer Service Manager
Onemci
Customer service supervisor job in Wichita, KS
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a highly skilled and motivated Call Center CustomerService Manager to lead a team of supervisors and drive performance across our customerservice and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients.
The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customerservice, technical support, or back-office operations preferred.
This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
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_
POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE DO?
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.
Key Responsibilities:
Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams
Coach and develop supervisors on customerservice best practices and performance management
Monitor and improve call center metrics, productivity, and service quality
Foster a culture of accountability, continuous improvement, and excellence
Oversee workforce management and set clear performance goals
Develop strategies to enhance customer satisfaction across all service interactions
Motivate teams to maximize sales opportunities and meet revenue targets
Ensure accurate and timely payroll review and submission
Track and analyze individual and team performance, addressing both strengths and areas for improvement
Communicate process updates and key messages effectively to supervisors
Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting
Design and audit quality assurance strategies to ensure top-tier service delivery
Manage hiring, coaching, and termination processes for call center staff
Serve as a subject matter expert on client-specific operations
Manage remote employees as needed
Perform other duties as assigned
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customerservice, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Must be 18 years or older
High school diploma or equivalent
2+ years of experience in call center operations management
Strong data entry and computer skills
Fluent in English (spoken and written)
Wired high-speed internet connection (20Mbps+ download speed)
Excellent organizational, written, and verbal communication skills
Typing speed of 20+ words per minute
Availability to work scheduled shifts, including during training
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Ability to learn and navigate complex computer systems
Reliable attendance and punctuality
Strong conflict resolution, problem-solving, and negotiation skills
Customer-focused mindset: empathetic, responsive, and patient
Ability to multitask, self-manage, and stay focused in a fast-paced environment
Strong interpersonal skills and team orientation
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customerservices, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), CustomerService, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$33k-58k yearly est. Auto-Apply 60d+ ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Customer service supervisor job in Wichita, KS
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customerservice issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customerservice operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customerservice experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoyoversight
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$26k-33k yearly est. Auto-Apply 5d ago
Customer Service Manager
DXP Enterprises 4.4
Customer service supervisor job in Wichita, KS
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customerservice through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! *************************************
Responsibilities of the CustomerService Manager include, but are not limited to:
* Profit and loss of the facility
* Supervision of the inside sales team
* Respond to customer inquiries regarding products and services
* Prepare price quotes
* Source products
* Support outside sales team
Qualifications of the CustomerService Manager include, but are not limited to:
* 3-5 years of experience working with industrial distribution of safety products
* 3 years of management experience
* Team player with strong people skills
* Excellent verbal and written communication skills
* MS Outlook, basic Excel and ERP software experience
* Must be self-motivated
* Effective and proven team leader
#LI-YJ1 #zrjj
Additional Information:
Physical Demand: N/A
Training/Certifications: N/A
Shift Time/Overtime: Monday-Friday, 8am-5pm
Travel: N/A
Education: High School Diploma, bachelor's degree preferred
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
$35k-48k yearly est. Auto-Apply 5d ago
Team Manager
Panera, Flynn Group
Customer service supervisor job in Wichita, KS
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.
Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers.
We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description
Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.
No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person.
Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests.
+ As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team.
+ You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
+ Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.
+ We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept.
Essential Duties and Responsibilities
Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding.
Typical work activities for a Team Manager:
+ Serve as a role-model and lead the team.
+ Ensure that team members are providing great customerservice.
+ Taking ownership for the business performance of the restaurant.
+ Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures.
+ Run quality opening, mid and closing shifts ensuring a consistent positive customer experience.
+ Coordinating the entire operation of the restaurant during scheduled shifts.
+ Greeting customers and doing table visits to ensure customer satisfaction.
+ Recruiting, training and motivating staff.
+ Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support.
+ Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.
+ Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card.
Education and Experience
+ At least 1-2 years Hospitality experience.
+ Food Management Certifications also a plus
+ Must have the "Run it Like you Own It Mentality"
+ Excellent organization, customerservice and time management skills
+ Proven track record for leadership.
+ Passion, energy and a positive attitude
+ Work well under pressure and be able to work with a diverse group of people
+ Have a valid driver's license and reliable transportation.
+ Reference checks
Perks for our employees:
+ Competitive wages
+ Flexible work schedules
+ Meal Discounts
+ Health Benefits
+ 401(k) with company match
+ Paid Vacation
+ Development opportunities
Physical Standards:
+ Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
+ Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
+ Must be able to read and write to facilitate communication.
+ Must possess finger and hand dexterity for using small tools and equipment.
The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Why Work for Flynn Panera?
Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$41k-86k yearly est. 60d+ ago
Customer Service Representative - Overnight Patient Registration Team Lead
R1 Revenue Cycle Management
Customer service supervisor job in Wichita, KS
Shift Hours: Full Time - 7:00 PM - 7:30AM, Week 1 - Sunday, Thursday, Friday Week 2 - Tuesday, Wednesday, Saturday R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our CustomerService Representative - Team Lead, you'll be the shift lead for our CustomerService team that help our patients check into the hospital. This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect when working in Patient Registration Lead role:
* Ensure that the team meets production standards, deadlines and work schedules by paying close attention to the departmental functions: high quality customerservice, proper procedures, quality assurance, patient privacy, and confidentiality standards.
* Efficient and effective utilization of all available departmental resources, whether human, physical or technological. Assists with the selection, training, coaching, evaluation, counseling and development of patient account representative staff in order to meet production and quality standards.
* Responsible for creating and maintaining a positive, upbeat, people oriented departmental culture by maximizing team member moral and engagement.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirement:
* High School Diploma or GED
* Excellent customerservice experience
For this US-based position, the base pay range is $18.37 - $22.96 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$18.4-23 hourly Auto-Apply 5d ago
Relationship Specialist
Openlane
Customer service supervisor job in Wichita, KS
Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: ****************************
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ********************************
AFC's Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers.
We're Looking For:
We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles.
Where You'll Work:
The ideal candidate will reside within either the Wichita, KS market or Oklahoma City, OK market and travel within their assigned territory.
You Are:
Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles.
Powered by Passion. you are obsessed with customerservice and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts.
Vision-Driven. you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come.
Dedicated. you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team.
You Will:
Use critical thinking to assess business and risk situations and make decisions with little oversight.
Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
Manage, service, and balance risk on customer accounts
Manage existing accounts and drive new growth opportunities.
Embrace our culture of supporting others' success as they grow in their role.
Must Have's:
A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
A valid driver's license with reliable and dedicated transportation.
Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base.
Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt.
Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
A strong understanding of portfolio management, risk, and new business development.
Ability to work independently and autonomously when needed as well as part of a team.
Ability to use and understand technology required for your position such as mobile applications and software.
High level of accountability towards local goals and business targets.
Nice to Have's:
Previous auto industry or financial services experience
Experience with Google Workspace, Salesforce, Tableau
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
$34k-60k yearly est. Auto-Apply 6d ago
Relationship Specialist
Openlane, Inc.
Customer service supervisor job in Wichita, KS
Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: ****************************
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ********************************
AFC's Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that "passion is our superpower" and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers.
We're Looking For:
We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles.
Where You'll Work:
The ideal candidate will reside within either the Wichita, KS market or Oklahoma City, OK market and travel within their assigned territory.
You Are:
* Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles.
* Powered by Passion. you are obsessed with customerservice and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts.
* Vision-Driven. you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come.
* Dedicated. you have an unwavering "people-first" commitment to ensure success and provide support to your customers and team.
You Will:
* Use critical thinking to assess business and risk situations and make decisions with little oversight.
* Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
* Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
* Manage, service, and balance risk on customer accounts
* Manage existing accounts and drive new growth opportunities.
* Embrace our culture of supporting others' success as they grow in their role.
Must Have's:
* A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
* A valid driver's license with reliable and dedicated transportation.
* Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base.
* Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt.
* Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
* A strong understanding of portfolio management, risk, and new business development.
* Ability to work independently and autonomously when needed as well as part of a team.
* Ability to use and understand technology required for your position such as mobile applications and software.
* High level of accountability towards local goals and business targets.
Nice to Have's:
* Previous auto industry or financial services experience
* Experience with Google Workspace, Salesforce, Tableau
What We Offer:
* Competitive pay
* Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
* Immediately vested 401K (US) or RRSP (Canada) with company match
* Paid Vacation, Personal, and Sick Time
* Paid maternity and paternity leave (US)
* Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
* Robust Employee Assistance Program
* Employer paid Leap into Service Day to volunteer
* Tuition Reimbursement for eligible programs
* Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
* Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
$34k-60k yearly est. Auto-Apply 5d ago
Sales and Customer Service Manager
Syndeo 3.5
Customer service supervisor job in Wichita, KS
Job DescriptionSales & CustomerService Manager
Syndeo has a direct hire opening for a Sales and CustomerService Manager for one of our clients. We are looking for an experienced leader with a passion for driving sales growth and delivering exceptional customer experience. This is your opportunity to join a small but dynamic team of people driven to make an impact by providing the best customerservice solutions in a production warehouse environment.
Position Details
Position: Sales & CustomerService Manager
Location: Wichita, KS
Employment Type: Full-Time, Direct Hire
Key Responsibilities
Lead and motivate a team of sales and customerservice professionals to achieve revenue goals.
Develop and implement strategies to grow existing accounts and acquire new customers.
Monitor sales pipelines, quotes, and order conversions to maximize revenue and profitability; assist with pricing strategies, margin management, and custom quotes
Ensure outstanding customer satisfaction from initial inquiry through order delivery.
Oversee order accuracy, timelines, and communication with clients.
Collaborate with production and scheduling teams to ensure smooth workflows.
Drive process improvements to increase efficiency and reduce errors.
Requirements
3-5+ years of experience in sales and/or customerservice management.
Proven ability to manage and develop a team of up to 7 people in a customerservice and sales environment.
Strong communication, organizational, and problem-solving skills.
Experience in a fast-paced, deadline-driven production environment.
Knowledge in customerservice and custom order production.
Requires flexibility during peak seasons
Why You'll Love This Role
Opportunity to lead a talented team and shape sales strategy.
Small collaborative, supportive team environment.
Competitive compensation and benefits.
$36k-49k yearly est. 28d ago
Nutrition Services Lead (2026-2027 School Year)
Wichita Public School 4.3
Customer service supervisor job in Wichita, KS
Interrelations:
Contact with personnel within the district and with customers and vendors
Will be working under the direct supervision of the department supervisor in order to complete day to day tasks
Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy
Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues
Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customerservice
Employee Punctuality and Appearance:
In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave
Any deviation from assigned hours must have prior approval from the employee's supervisor or building administrator
All employees are required to report to work dressed in a manner that reflects a positive image of USD 259 and is appropriate for their position
Qualification Profile:
High School Diploma or GED
Two (2) years of management experience in food service
Ability to count money, make change, and perform basic math functions required
Basic computer skills including word processing and spreadsheet preferred
Ability to follow oral and written instructions and directions as provided by Nutrition Services
Ability to pay attention to detail and follow CNP regulations
FLSA Status: Non-Exempt
Job Title: Nutrition Services Lead
Position Function: The Nutrition Services Lead is directly responsible to the Manager, the building Principal and the Supervisor of Secondary Nutrition Services Programs for the development and coordination of a site cafeteria in a secondary school.
Essential Performance Responsibilities:
Operates the Child Nutrition Program (CNP) within established guidelines for Nutrition Services that provides a cost effective program of high integrity.
Observes and coordinates meal service activities to provide nutritious meals and safeguard the health of the students, staff, and visitors.
Ensures that all activities conform to school, Nutrition Services, community and KSDE standards.
Makes recommendations for staffing and schedules employee's daily jobs functions for meal service.
Trains new employees.
Uses professional discretion and observes procedures of confidentiality in managing staff and administrating the program.
Uses good communication and management skills in working with other team members and students.
Maintains accurate payroll and timecard information for each employee at their site.
Ensures safety of food during preparation and exhibits working knowledge of Nutrition Services HACCP plan.
Follows Standard Operation Procedures.
Ensures the cleaning and sanitation of the kitchen and serving area.
Demonstrates knowledge concerning the appropriate operation of all kitchen equipment and ability to effectively train the employees on its safe and correct use.
Maintains onsite items needed for the daily meals and ala carte sales.
Orders food and supply items needed for daily meal production from vendors, warehouse, and Food Production Center.
Verifies the amount ordered versus received of groceries and supplies received from vendors, FPC, and the central warehouse.
Plans daily menu production based on centralized menus and maintains an inventory for onsite production.
Conducts monthly inventory of food and supply item on site.
Maintains free, reduced priced and full paid customer accounts, charges and balances accurately.
Keeps accurate and timely records for Nutrition Services and KSDE.
Maintains cash reserve (hold money) and prepares accurate daily report.
Prepares monthly meal accountability report, which includes accountability for a la carte items sold and accurate accounting of money collected on the linen.
Reviews Edit Check for each day and includes this report in the monthly reports.
Prepares meals in accordance with USDA guidelines and follows menus.
Maintains Daily Production Records.
Acts as the Cafeteria Manager during their absence.
Communicates with Nutrition Services Office of issues related to daily production, health inspections and maintenance issues such as equipment repair and pest control.
Supports the philosophy and mission of Nutrition Services.
Performs other duties as assigned.
Additional Duties: Assists with additional duties as assigned by supervisor.
Equipment: This position may require the ability to use SMART boards and iPads in addition to basic office equipment such as computers, copiers, scanners, and fax machine. Must always comply with WPS guidelines for equipment use.
Travel: Limited travel between schools and central offices may be required.
Physical and Mental Demands:
Work in standard office environments
Occasional overtime
Attendance at required meetings
Additional demands upon request of supervisor
Frequent; Lifting of 10 lbs, Carrying up to 25 feet of 10 lbs; Bending and twisting at the waist; Standing, Repetitive handling/grasping and fine finger manipulation, Reaching, Rotation of head/neck, Flexion
Occasional; Lifting of 10-20 lbs, Carrying of 20 lbs up to 25 feet; Pushing/pulling of 10lbs up to 50 feet, Walking
Limited; Lifting of 20-50 lbs, Carrying up to 25 feet of 20-50 lbs, Pushing/Pulling 10-50 lbs up to 50 feet, Climbing/balancing, kneeling, crouching.
Knowledge, Skills, and Abilities:
Ability to communicate both verbally and written in order to communicate with others inside and outside of the organization for the purpose of giving and obtaining information
Ability to communicate effectively with a Supervisor when their discretion is needed
Ability to perform as an effective team player
Ability to plan, organize, make decisions and prioritize work to meet the daily demands of the building
Exhibit a professional manner and a positive attitude
Use good judgment to make decisions on recurring assignments
Display a significant degree of professionalism and confidentiality
Ability to conform to proper standards of professional dress and appearance
Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them
$31k-36k yearly est. Auto-Apply 15d ago
Customer Support Representative
American AG Credit 4.4
Customer service supervisor job in Hutchinson, KS
Why should you join our team? American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams.
Benefits offered by American AgCredit:
* Commitment to agriculture and the communities we serve
* Family friendly work environment
* Investment in employee development
* Medical, Dental and Vision coverage
* Outstanding 401k - automatic 3% employer contribution, plus match up to 6%
* Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
* Competitive Incentive Compensation Plan
* Disability & Life Insurance
* Employee mental, physical, and financial wellness programs
* The position is bonus eligible based on association and personal performance
Position will be posted until filled.
BASIC FUNCTION:
The Customer Support Representative supports the core of the Association's customerservice operations, responsible for providing outstanding customerservice through all channels of customer engagement including phone, in-person and written correspondence. The Customer Support Representative is the primary contact for support and assistance within American AgCredit's digital customer solutions and money movement products and services. Every customer interaction provides an opportunity to further the Association's mission by making it easy for customers to do business with us. As part of the Customer Support team, the Customer Support Representative is proactive and professional with a focus on solving customer issues, listening for and suggesting tools and services that will further engage the customer.
ESSENTIAL DUTIES:
The essential functions include but are not limited to the following:
* Demonstrate exceptional customerservice by serving as a conduit for customer inquiries and acting as the primary contact through interactions via multiple channels including phone, in-person, email, secure messaging, chat, etc.
* Process incoming and outgoing mail, maintain office supplies and marketing materials, assist with maintenance of facilities, serve as a vendor liaison and assist with safety and wellness event coordination (if assigned to a specific location).
* Ensure every interaction is a positive one by actively listening and appropriately responding to inquiries related to digital banking and treasury management solutions, payments and disbursements support and proactively connecting customers with other functional areas when appropriate.
* Process requests for disbursement of loan funds, payments, and daily balancing.
* Provide end-user support for maintenance and monitoring related to digital customer solutions and other money movement products and services. Ensure seamless establishment of assigned products and provide excellent ongoing support.
* Assist with products and services onboarding by coordinating with the customer and any applicable service providers or internal teams.
* Adhere to Association policies and procedures with an emphasis on the compliance and fraud detection functions. Recognize noncompliance with policies and procedures and elevate to senior operations staff for resolution.
* Respond independently to requests for information and assistance; exercise independent judgment and provide excellent customerservice. Monitor and maintain case management cases for customer interactions. Escalate customer issues as appropriate and necessary for timely resolution.
* Triage of customer support needs for resolutions through collaboration with other departments. Provide customer and association follow up as needed to ensure positive outcome.
* Ensure daily workflow assignments are completed. As directed by supervisor, provide backup on-site assistance if needed.
* Participate in special projects and perform other functions as assigned.
LEVELS OF SUPERVISION EXERCISED AND RECEIVED:
Exercises no supervision; regularly provides technical guidance and training; makes some independent decisions; works under general direction and general supervision of Customer Support Manager.
TYPICAL KNOWLEDGE AND EXPERIENCE:
* Education: High school diploma, plus at least two years of post-high school education or equivalent
* Experience: 2-3 years experience performing similar functions, call center experience is a plus
* Licensure/Certification: Notary Public Commission or completion of requirements within six months of hire
* Outstanding problem solving and analytical abilities, demonstrated ability to advocate for client needs
* Demonstrated ability to generate highly accurate work and make independent decisions
* Knowledge of accounting, electronic banking, and lending operations procedures
* Must be proficient in organizing and prioritizing work to meet deadlines
* Exceptional written and verbal communication skills
* Exceptional persuasive and interpersonal skills, including exceptional customerservice skills
* Proficient in the use of PC, including e-mail, word processing and electronic spreadsheet software
ESSENTIAL REQUIREMENTS:
Must have the ability to perform basic office tasks and work in a typical office setting. Employee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period of time. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. Some lifting and moving of items up to 25 pounds required. Work during established business hours and may require occasional weekend and/or evening work. Travel required in performance of job.
FULL-TIME ONSITE: These roles and job functions require employees to work onsite at one of our offices to continue to provide exceptional customerservice and support our business goals.
PAY RANGE:
Minimum $52,000.00 - Max $60,648.80 Annual
This range is reflective of the national salary average for this position and will be adjusted using geographic variance for physical location of the hired candidate. American AgCredit may compensate outside of the salary range for bona fide reasons not related to membership in a protected class.
* Reflected is the national base pay range and title offered for this job at the current level.
* Compensation, title, and job level may be adjusted based on candidate qualifications including but not limited to achievements, skills, experience, or work location.
* Salary offered, within the applicable range, is one component of the total rewards package offered to candidates.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
American AgCredit provides equal opportunity in employment to all employees and applicants. We celebrate diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other characteristics protected by applicable federal, state, or local laws. American AgCredit prohibits harassment of any individuals on any of the bases listed above.
If you need assistance or an accommodation due to a disability, you may contact us at ***************.
$52k-60.6k yearly Auto-Apply 6d ago
Marketing Automation & CRM Specialist
Genesis Health Clubs 3.8
Customer service supervisor job in Wichita, KS
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Were seeking a Marketing Automation & CRM Specialist with strong expertise in HubSpot to drive email, SMS, and landing page campaigns, while supporting CRM and analytics needs across the business. This role blends hands-on campaign execution with data-driven analysis and optimization.
Key Responsibilities
Own HubSpot marketing automation: email, SMS, workflows, and landing pages
Build segmented campaigns, nurture workflows, and lead scoring models.
Maintain database hygiene, segmentation, and compliance (CAN-SPAM, SMS opt-in, etc.)
Collaborate with the design team or use HubSpot templates to create polished, responsive assets.
Report on campaign metrics (open rate, CTR, conversions, ROI) and recommend optimizations
Integrate HubSpot with CRM and website platforms; troubleshoot issues and manage vendor integrations.
Stay up to date on HubSpot certifications, features, and best practices
Optional Add-Ons:
Run A/B tests on subject lines, landing page layouts, and CTAs for optimization.
Assist with conversion rate optimization (CRO) and funnel analysis.
Provide input on scalable processes and automation improvements as the company grows.
Support content and creative development (email copywriting, light design in Canva/Adobe)
Qualifications
HubSpot Marketing Software Certification (required)
2-5 years of experience in CRM/marketing automation (HubSpot strongly preferred)
Strong analytical and reporting skills
HTML/CSS knowledge for email and landing page tweaks is a plus
Experience with SMS platforms and compliance best practices
Strong copywriting skills for emails and landing pages
Familiarity with A/B testing and CRO strategies
$28k-39k yearly est. 2d ago
Customer Support Representative
Agloan
Customer service supervisor job in Hutchinson, KS
Why should you join our team?
American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams.
Benefits offered by American AgCredit:
Commitment to agriculture and the communities we serve
Family friendly work environment
Investment in employee development
Medical, Dental and Vision coverage
Outstanding 401k - automatic 3% employer contribution, plus match up to 6%
Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
Competitive Incentive Compensation Plan
Disability & Life Insurance
Employee mental, physical, and financial wellness programs
The position is bonus eligible based on association and personal performance
Position will be posted until filled.
BASIC FUNCTION:
The Customer Support Representative supports the core of the Association's customerservice operations, responsible for providing outstanding customerservice through all channels of customer engagement including phone, in-person and written correspondence. The Customer Support Representative is the primary contact for support and assistance within American AgCredit's digital customer solutions and money movement products and services. Every customer interaction provides an opportunity to further the Association's mission by making it easy for customers to do business with us. As part of the Customer Support team, the Customer Support Representative is proactive and professional with a focus on solving customer issues, listening for and suggesting tools and services that will further engage the customer.
ESSENTIAL DUTIES:
The essential functions include but are not limited to the following:
Demonstrate exceptional customerservice by serving as a conduit for customer inquiries and acting as the primary contact through interactions via multiple channels including phone, in-person, email, secure messaging, chat, etc.
Process incoming and outgoing mail, maintain office supplies and marketing materials, assist with maintenance of facilities, serve as a vendor liaison and assist with safety and wellness event coordination (if assigned to a specific location).
Ensure every interaction is a positive one by actively listening and appropriately responding to inquiries related to digital banking and treasury management solutions, payments and disbursements support and proactively connecting customers with other functional areas when appropriate.
Process requests for disbursement of loan funds, payments, and daily balancing.
Provide end-user support for maintenance and monitoring related to digital customer solutions and other money movement products and services. Ensure seamless establishment of assigned products and provide excellent ongoing support.
Assist with products and services onboarding by coordinating with the customer and any applicable service providers or internal teams.
Adhere to Association policies and procedures with an emphasis on the compliance and fraud detection functions. Recognize noncompliance with policies and procedures and elevate to senior operations staff for resolution.
Respond independently to requests for information and assistance; exercise independent judgment and provide excellent customerservice. Monitor and maintain case management cases for customer interactions. Escalate customer issues as appropriate and necessary for timely resolution.
Triage of customer support needs for resolutions through collaboration with other departments. Provide customer and association follow up as needed to ensure positive outcome.
Ensure daily workflow assignments are completed. As directed by supervisor, provide backup on-site assistance if needed.
Participate in special projects and perform other functions as assigned.
LEVELS OF SUPERVISION EXERCISED AND RECEIVED:
Exercises no supervision; regularly provides technical guidance and training; makes some independent decisions; works under general direction and general supervision of Customer Support Manager.
TYPICAL KNOWLEDGE AND EXPERIENCE:
Education: High school diploma, plus at least two years of post-high school education or equivalent
Experience: 2-3 years experience performing similar functions, call center experience is a plus
Licensure/Certification: Notary Public Commission or completion of requirements within six months of hire
Outstanding problem solving and analytical abilities, demonstrated ability to advocate for client needs
Demonstrated ability to generate highly accurate work and make independent decisions
Knowledge of accounting, electronic banking, and lending operations procedures
Must be proficient in organizing and prioritizing work to meet deadlines
Exceptional written and verbal communication skills
Exceptional persuasive and interpersonal skills, including exceptional customerservice skills
Proficient in the use of PC, including e-mail, word processing and electronic spreadsheet software
ESSENTIAL REQUIREMENTS:
Must have the ability to perform basic office tasks and work in a typical office setting. Employee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period of time. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. Some lifting and moving of items up to 25 pounds required. Work during established business hours and may require occasional weekend and/or evening work. Travel required in performance of job.
FULL-TIME ONSITE: These roles and job functions require employees to work onsite at one of our offices to continue to provide exceptional customerservice and support our business goals.
PAY RANGE:
Minimum $52,000.00 - Max $60,648.80 Annual
This range is reflective of the national salary average for this position and will be adjusted using geographic variance for physical location of the hired candidate. American AgCredit may compensate outside of the salary range for bona fide reasons not related to membership in a protected class.
Reflected is the national base pay range and title offered for this job at the current level.
Compensation, title, and job level may be adjusted based on candidate qualifications including but not limited to achievements, skills, experience, or work location.
Salary offered, within the applicable range, is one component of the total rewards package offered to candidates.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
American AgCredit provides equal opportunity in employment to all employees and applicants. We celebrate diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other characteristics protected by applicable federal, state, or local laws. American AgCredit prohibits harassment of any individuals on any of the bases listed above.
If you need assistance or an accommodation due to a disability, you may contact us at ***************.
$52k-60.6k yearly Auto-Apply 8d ago
Service Advisor
Freedomroads
Customer service supervisor job in Wichita, KS
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 19d ago
Customer Onboarding Specialist
The Strickland Group 3.7
Customer service supervisor job in Wichita, KS
Join Our Team as a Customer Onboarding Specialist - Set Customers Up for Success!
Are you passionate about guiding customers, ensuring a smooth onboarding experience, and setting them up for long-term success? We're looking for a Customer Onboarding Specialist to join our team! In this role, you'll be responsible for providing a seamless transition for new customers, ensuring they have the tools and knowledge needed to maximize the value of our products and services.
Why You'll Love This Role:
💼 Comprehensive Training - Whether you're experienced or new to onboarding, we provide the tools and support to help you succeed.
⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility.
📈 Career Growth - Clear advancement paths into customer success, account management, or leadership roles.
💰 Competitive Compensation - Base pay plus performance-based incentives and bonuses.
Key Responsibilities:
✅ Lead the onboarding process for new customers, ensuring a smooth and engaging experience.
✅ Provide personalized training and support to help customers understand and use our products effectively.
✅ Develop onboarding materials, including guides, webinars, and video tutorials.
✅ Act as the primary point of contact during the onboarding phase, addressing questions and concerns promptly.
✅ Monitor customer progress and proactively identify potential roadblocks to success.
✅ Collaborate with customer success, sales, and product teams to optimize the onboarding journey.
What We're Looking For:
✔ Excellent communication and relationship-building skills
✔ Strong ability to simplify complex concepts for customers
✔ Proactive problem-solver with a customer-first mindset
✔ Highly organized with the ability to manage multiple onboarding projects simultaneously
✔ Experience in customer onboarding, training, or support is a plus (but not required)
Perks & Benefits:
✅ Paid training and continuous mentorship
✅ Health insurance and retirement plan options
✅ Incentive bonuses and performance recognition
✅ Opportunities to grow into leadership and strategic roles
🚀 Ready to Make an Impact?
If you're excited to help customers get started and succeed with our products, we'd love to hear from you!
👉 Apply now and join us as a Customer Onboarding Specialist-where first impressions create lasting success.
$25k-39k yearly est. Auto-Apply 60d+ ago
Part Time Customer Service Associate
Hertz 4.3
Customer service supervisor job in Wichita, KS
The Part Time CustomerService Associate provides customerservice that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customerservice. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $14.00/hr
Qualifications:
3+ years of demonstrated experience in customerservice, with experience in operations and sales. Rental car experience a plus. Excellent customerservice skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
How much does a customer service supervisor earn in Wichita, KS?
The average customer service supervisor in Wichita, KS earns between $23,000 and $43,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Wichita, KS
$32,000
What are the biggest employers of Customer Service Supervisors in Wichita, KS?
The biggest employers of Customer Service Supervisors in Wichita, KS are: