Customer service supervisor jobs in Wilmington, DE - 1,735 jobs

Job Description About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Position Summary: Manage Customer Service Representatives within the Quaker Houghton guidelines and government regulations. Provide leadership to the Customer Service Group to ensure that the customer needs are being met per agreed service requirements against superior economics and on a measurable and consistently high satisfaction level. Maintain ongoing positive relationships with internal and external customers. Coordinating and autonomously taking care of all (administrative) sales support activities within the Customer Service Group in a proper and proactive way, aimed at realizing and securing optimal sales and customer support. Job Responsibilities: Cooperate, collaborate and communicate daily with customers, internal departments and affiliates. Establish a cadence with key stakeholders to review customer experience, expectations and ongoing issues with associates from all levels within the organization Leading in the development of people in the department through appraisals, goal setting and motivation of employees, creating, and maintaining a team environment. Manage the preparation all required documents to customers by gathering the required information from the involved associates from different departments. Prepare reports and perform analysis on KPI's and (sales) Management requests and take the necessary actions to improve KPI performance. Works in conjunction with the Customer Service Manager on mid and yearly performance evaluations for department personnel. Additionally, sets goals and objectives for team as well as performance coaching and improvement plans. Ensure CSG team communicate effectively and local Supply Chain is informed on all details enabling on time planning, production and customer delivery. Discuss and define production and delivering options with internal departments and provide customers, sales the necessary information about orders, shipment and delivery dates. Ensure compliance to the execution of commercial SLA's, contracts or other type of agreements. Identifying, managing and implementing ongoing improvement processes and cost savings opportunities within the CSG environment and the wider business where possible. Enforce and adhere to SOX compliance requirements and pass successfully internal and external audits, including Monitor, archive and ensure the correct Delegation of Authority (DoA = approval levels) for each applicable process. Support audits (internal and external) according to the latest Customer Service Group Matrix. Other duties as assigned. Education, Experience and Skills: Bachelors Degree or equivalent plus 5 plus years or experience in a comparable role. Proficient in MS Office tools. JD Edwards experience preferred. Strong organizational and communication skills. EEO STATEMENT: It is Quaker Houghton's policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Houghton International will also provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:*************************************** DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

The Customer Service Manager Defines and implements service operations strategies, ensuring alignment with corporate objectives and driving excellence in service delivery across all business units. Your role: * Provides inputs towards the development of advanced, scalable operational frameworks for new service offerings, ensuring these frameworks are integrated seamlessly with existing systems and can support future growth. * Drives transformational changes in service operations by enforcing our service delivery plan that address complex operational challenges and deliver significant improvements in efficiency and effectiveness. * Establishes and enforces rigorous standards for quality, compliance, and regulatory adherence across all service operations, ensuring that all processes meet the highest legal and operational requirements. * Supports strategic account planning by contributing service insights and identifying new opportunities to enhance customer experience. * Manage daily reports, run daily service team meetings, and attend hospital environment of care meetings. You're the right fit if: * You've acquired 2+ years of experience in medical device service operations or biomedical engineering * Your skills include experience working with or supporting Diagnostic Imaging or large healthcare systems. * You have a Bachelor's OR Minimum 1+ years of experience with Master's in areas such as Service Delivery, Service Operations or equivalent. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. * You've demonstrated experience managing cross-functional projects involving multiple stakeholders and departments. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field based role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in PA is $88,000 to $140,000 The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Philadelphia, PA. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director within the Customer Acquisition and Marketing Platforms (CAMP) Team, you will lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. The Applicant Services Executive Director will play a pivotal role in enhancing the applicant experience by providing innovative design, comprehensive support and guidance throughout the applicant process for all of CAMP. This position requires a strategic thinker with strong collaborative skills to drive initiatives, navigate industry changes, and maintain a competitive edge in the market. Job responsibilities Oversees the product roadmap, vision, development, execution, risk management, and business growth targets Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Lead the modernization, growth, and maintenance of applicant services strategies, ensuring alignment with organizational standards and priorities. Establish strong relationships with partners and providers to ensure seamless applicant experiences and represent applicant services in interactions with local regulators. Coordinate across Operations, Client Service, and Technology to align service development with overall market strategy, while partnering with Compliance to adhere to regulatory frameworks. Maintain a strong focus on risk and controls, ensuring issues are identified, escalated, and managed effectively and transparently. Plan and deliver innovative information to applicants efficiently in various formats, contributing to documentation related to applicant services. Demonstrate principled leadership in aspects of culture and conduct, articulating the organization's competitive proposition and key differentiators. Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise delivering products, projects, or technology applications Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Possess a comprehensive knowledge of the applicant lifecycle and solid understanding of business processes and risk controls. In-depth understanding of market participants, client requirements, and market practices, demonstrated through established relationships and previous achievements. Proven track record in delivering and managing change effectively, with strong analytical, problem-solving, and process re-engineering skills. Exceptional communication and presentation skills, with the ability to convey clear, concise messages and leverage the broader organization to achieve objectives. Excellent organizational and time management skills, with the ability to manage and prioritize multiple tasks across different time horizons while meeting deadlines. Proven ability to manage teams both directly and through dotted-line relationships, as well as across support areas to achieve overall objectives, with a strong understanding of the regulatory environment and its impact on applicant services. Preferred qualifications, capabilities, and skills Recognized thought leader within a related field Candidate should be a significant market participant and able to represent clients in discussions and seminars A confident executive who engages effectively with all levels, secures support for initiatives, and communicates market developments engagingly Capable of managing diverse activities over time, with strong prioritization skills

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person, and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long-term clients. This job pays $17.50 per hour plus commissions on your sales that help give you control of what you can earn. It is also a Monday- Friday job giving you nights and weekends to relax and enjoy!!! Also, do not if you have prior experience in signs because we will train you on everything. The sign industry is ever-changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn, and has the ability to build relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $17.50 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job TitleCustomer Service Manager (Philadelphia, PA) Job Description The Customer Service Manager Defines and implements service operations strategies, ensuring alignment with corporate objectives and driving excellence in service delivery across all business units. Your role: Provides inputs towards the development of advanced, scalable operational frameworks for new service offerings, ensuring these frameworks are integrated seamlessly with existing systems and can support future growth. Drives transformational changes in service operations by enforcing our service delivery plan that address complex operational challenges and deliver significant improvements in efficiency and effectiveness. Establishes and enforces rigorous standards for quality, compliance, and regulatory adherence across all service operations, ensuring that all processes meet the highest legal and operational requirements. Supports strategic account planning by contributing service insights and identifying new opportunities to enhance customer experience. Manage daily reports, run daily service team meetings, and attend hospital environment of care meetings. You're the right fit if: You've acquired 2+ years of experience in medical device service operations or biomedical engineering Your skills include experience working with or supporting Diagnostic Imaging or large healthcare systems. You have a Bachelor's OR Minimum 1+ years of experience with Master's in areas such as Service Delivery, Service Operations or equivalent. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. You've demonstrated experience managing cross-functional projects involving multiple stakeholders and departments. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field based role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in PA is $88,000 to $140,000 The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Philadelphia, PA. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Team Leader - Annual Reports Wilmington, DE (Onsite) Monday-Friday, 9am-6pm CSC's Annual Reports Preparation & File team is seeking a Team Leader to lead a team of Client Order Coordinators who are responsible for providing great customer service, while ensuring quality, efficiency, and timeliness of annual compliance filings. The Team Leader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a Team Leader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team. Ultimately, the Team Leader will lead by setting a good example and engaging the team to achieve goals. Some of the things you'll be doing: * Create an inspiring team environment with an open communication culture * Develop key performance indicators and set clear team goals * Delegate tasks effectively and set deadlines * Oversee day-to-day operations * Monitor team performance and conduct performance reviews * Handle customer complaints and address escalations with customers * Design and implement process and operational policies * Full spectrum of employee management, development, and training * Motivate team members to achieve objectives * Discover training needs and providing coaching * Listen to team members' feedback and resolve any issues or conflicts * Recognize high performance and rewarding accomplishments * Ensure the highest levels of productivity, service, and client satisfaction levels * Organize team-building activities These are the technical skills, experience, and qualifications that would make someone successful: * 5 years of leadership experience, preferably in a customer service and compliance industry * A proven history of successfully mentoring and developing employees * In-depth knowledge of developing and utilizing performance metrics * Proficiency with MS Office, especially Excel * Tremendous written and verbal communication skills * Organizational and time management skills * Decision-making skills * Excellent change management skills * Strong analytical and problem-solving skills * Attention to detail Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

Salary Range: $ 84,000.00 to $ 100,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet. We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment. Learn about SKF at ************ Position Summary The Customer Engagement Manager is a dynamic leader within the USA Aftermarket Customer Engagement team, responsible for cultivating a high-performance culture centered on customer excellence, team empowerment, and continuous improvement. This role leads a team of Customer Engagement Representatives, drives strategic initiatives that elevate customer experience, fosters employee development, and strengthens cross-functional collaboration. We are seeking a visionary leader who thrives in a fast-paced environment, inspires others, and is passionate about driving the evolution of our customer-centric culture. This individual will play a critical role in shaping the future of the department and must be a proactive, high-energy self-starter ready to drive immediate results. Key Responsibilities Leadership & Team Development * Lead, coach, and inspire a team of Customer Engagement Representatives to deliver exceptional customer experiences. * Foster a culture of empowerment, accountability, and continuous learning. * Identify and develop talent, providing mentorship and growth opportunities. Customer Experience Strategy * Set and execute a strategic vision for customer engagement that aligns with the overall vision of the department as well as business goals. * Ensure consistent delivery of the "wow" factor in every customer interaction. * Serve as an escalation point for complex customer issues, guiding resolution with empathy and strategic insight. Cross-Functional Collaboration * Partner with Sales, Engineering, and other internal teams to drive customer success. * Lead cross-functional initiatives to improve processes and enhance operational efficiency. Operational Excellence * Monitor performance metrics and implement improvements. * Ensure compliance with SKF policies and maintain a full value chain mindset. Strategic Communication * Communicate effectively across all levels of the organization, translating customer insights into actionable strategies. Qualifications * Experience: Minimum of 10 years in customer service, customer engagement, or related leadership roles, with a proven track record of managing teams and driving strategic outcomes. * Leadership: Demonstrated ability to lead, develop, and inspire teams. Experience mentoring others and fostering a culture of growth. * Strategic Thinking: Strong business acumen with the ability to align customer engagement strategies to broader organizational goals. * Communication: Exceptional written and verbal communication skills, with the ability to influence and present effectively to diverse audiences. * Customer-Centric Mindset: Deep commitment to understanding and advocating for customer needs. * Collaboration: Proven ability to build strong relationships across functions and influence outcomes. * Technical Proficiency: Proficient in Microsoft Excel and Microsoft Suite; comfortable with data analysis. * Adaptability: Willingness and ability to travel approximately 30-40% to customer sites, other SKF locations, and internationally to SKF Puebla. What You'll Love About SKF: Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays. Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role. Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation. Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management. Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution Reports to: Director Customer Engagement Location: Blue Bell, PA Job ID: 23687 SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.

Would you like to be a part of a team that values strong work ethics, have a flexible work schedule, as well as meeting interesting people? Look no further, PRWT has an exciting opportunity for you. We are currently accepting resumes for the position of Customer Service Associate Supervisor, conveniently located within Center City of Philadelphia. PRWT Services, Inc. is a high-performance provider of business process outsourcing (BPO) and facilities management services to governmental and commercial clients nationwide. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: * Providing assistance to customers via the Call Center in a timely manner * Enforce company and department policies and procedures. * Maintain verbal, written email to manager regarding department. * Prepares work schedule to expedite workflow. * Maintain staff personnel file which include time and attendance records. * Completes daily and weekly payroll. * Monitor all lunch and break records. * Responsible for coaching, counseling, and /or corrective actions of staff. * Responsible for staff motivation. * Responsible for staff development and training. * Complete telephone and correspondence monitoring to assure accuracy and quality. * Monitor staff efficiency standards daily. * Assist staff with job duties when needed. * Answer inbound calls daily. * Handle escalated citizen situations which include telephone calls, correspondence, and webmail. * Assigns duties and examines work for accuracy. * Maintain communications with all clients via verbal and email when necessary. * Attend calibrations sessions with client(s). * Follows up requests with clients. * Completes daily, weekly, and monthly departmental reports. * Keep record of all departmental work completed. * Make necessary corrections/changes of any errors. * Monitor and maintain staff, IVR and ACD system functions. * Communicate with client in absence of Manager * Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: * Excellent communications skills with the ability to speak clearly and accurately respond to citizens. * Ability of effectively communicate in a courteous and professional manner. * Ability to learn and apply knowledge accordingly. * Must be reliable, on time and in attendance on a daily basis. AVAILABILITY * Candidate must be available to work between the hours of 8:30am and 5:00pm, Monday - Friday. EDUCATION and/or EXPERIENCE * High School diploma or general education degree (GED) * Possess at least three (3) years prior experience in the performance of call center functions * Possess at least two years previous supervisory/management experience; or equivalent combination of education and experience LANGUAGE SKILLS * Ability to read, write, and understand English and/or Spanish. MATHEMATICAL SKILLS * Ability to add, subtracts, multiply and divide PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _10_% Standing _90_% Sitting ___% Lifting * Sitting and/or standing for long periods WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success.This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance (typically 3 days/week), unless business needs dictate otherwise. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. We are seeking candidates located in New York City, Minneapolis, or DC metro areas.Essential Job Duties Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization. Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights. Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer. Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app. Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center. Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout. Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in communications, marketing, or related field. 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles. Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes). Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes. Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies. Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred. Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages. Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language. Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement. Familiarity with segmentation strategies for targeting communications. Strong organizational and project management skills with the ability to handle multiple priorities. Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders. Calm under pressure, with the ability to deliver clear, transparent communication during incidents. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SkillBridge Academy is a forward-thinking professional development organization committed to empowering individuals and organizations through high-quality training solutions, innovative learning programs, and strategic workforce development. We take pride in cultivating excellence, fostering collaboration, and creating pathways for long-term success. Our team is driven by purpose, guided by integrity, and inspired by continuous growth. Job Description We are seeking a highly organized and motivated Customer Support Manager to lead our support operations and ensure an exceptional experience for all clients and students. This role involves developing support strategies, managing service processes, and collaborating across teams to provide efficient, high-quality solutions. The ideal candidate is detail-oriented, proactive, and committed to delivering exceptional customer care. Responsibilities Lead and oversee daily customer support operations to ensure timely and accurate assistance. Develop and implement support procedures to improve service quality and team efficiency. Monitor client inquiries, identify areas for improvement, and optimize the customer experience. Collaborate with internal departments to resolve issues and streamline communication. Maintain service records, reports, and performance metrics. Train and support team members to maintain high service standards. Ensure consistent, professional communication aligned with company values and objectives. Qualifications Strong communication and leadership skills. Excellent problem-solving and organizational abilities. Ability to work independently and collaboratively in a fast-paced environment. Commitment to providing exceptional customer service. Attention to detail and a results-driven mindset. Additional Information Competitive salary within the range of $53,000 - $57,000 Professional growth and advancement opportunities Supportive and collaborative work environment Skill-building and training programs Comprehensive development opportunities within the company

Who We Are At Car Vision, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Car Vision is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! We are seeking a motivated, experienced, outgoing, and service-oriented automotive sales floor manager to join our team and coach our salespeople to close more deals. The ideal candidate will have experience hiring, training, and leading a team, will have a strong passion for people, and solid knowledge of sales best practices and customer retention strategies. Oversee operations in an auto service unit to ensure compliance with quality standards Brand new state of the art facility. Air conditioned and new! Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs Conduct price negotiations with clients to reach a favorable bargain for both management and client Oversee the hiring and training of an effective auto service team Maintain accurate record of all accounts and relevant financial information Monitor inventory to regulate and ensure availability of required vehicle parts Ensure automotive service staff comply with environmental laws and regulations Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones Listen to client complaints and assist in addressing their issues and resolving challenges Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws Assign and schedule work duties to auto service staff according to their skills Follow up customers to obtain feedback and ensure they are satisfied with received service Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry. What We Offer Brand new shop ( heated and air conditioning) Health Insurance 401(k) Savings Plan Closed on Sundays Free Cell Line for every associate Paid Vacation Paid Company Holidays Paid Training Ongoing Professional Development Employee Discounts Family-Friendly and Inclusive Culture Career Growth and Internal Promotions Custom and Competitive Wage Plans We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or loc

Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising. Duties and Responsibilities * Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. * Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area. * Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. * Ensures training and merchandising guidelines are followed. * Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily. * Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner. * Provides backup to the Production Manager as necessary. * Completes any other assignments designated by the management team. * Collect and deposits all monetary donation from all coin boxes. * Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. * Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention. * Ensure all policies, manuals and handbooks are followed. * Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to. * Communicates progress, problems, and concerns to the Store Manager. Positions Supervised Sales Associate #INDGHP

About Citco: The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: You have a Bachelor's degree in Finance, Real Estate and/or Accounting. A minimum of 3 years of experience in Asset Management role (loan servicing, risk/financial analysis, valuations, capital markets) Demonstrate understanding of debt instruments and relevant financial reporting Knowledge of real estate markets with a particular emphasis on multifamily, office, retail and senior living sectors Excellent interpersonal and customer service skills with strong work ethic to meet daily challenges of a fast-paced environment Strong analytical skills Proficient in Excel Multitasking and ability to perform under pressure Excellent organizational skills with attention to details Strong communication skills, both written and verbal Sentry PM a distinct advantage Our Benefits Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more. Additional details about our total rewards package will be shared during the hiring process. At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you, please let your recruiter know. As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status. We believe that an inclusive workforce not only enriches our company but also drives us towards greater success. Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization. Your Role: The Supervisor in Loan Servicing will have the following duties and responsibilities, including but not limited to: Responsible for supporting a portfolio of 50-100 various credit facilities. Ability to review loan documents, such as: credit agreements, amendments, waivers, fee letters, term sheets, etc., and translate legal language into calculations Provide clear instructions to loan processing team to onboard new facility/loan into loan management system and validate inputs after completion Ensure accuracy of processing loan activity (draws, repayments, reallocations, scheduled and ad-hoc waterfalls) Prepare and review financials statements, investors allocations Monitoring of financial and reporting covenants Additional loan servicing and reporting as needed

The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. Your Role: The Supervisor in Loan Servicing will have the following duties and responsibilities, including but not limited to: * Responsible for supporting a portfolio of 50-100 various credit facilities. * Ability to review loan documents, such as: credit agreements, amendments, waivers, fee letters, term sheets, etc., and translate legal language into calculations * Provide clear instructions to loan processing team to onboard new facility/loan into loan management system and validate inputs after completion * Ensure accuracy of processing loan activity (draws, repayments, reallocations, scheduled and ad-hoc waterfalls) * Prepare and review financials statements, investors allocations * Monitoring of financial and reporting covenants * Additional loan servicing and reporting as needed About You: * You have a Bachelor's degree in Finance, Real Estate and/or Accounting. * A minimum of 3 years of experience in Asset Management role (loan servicing, risk/financial analysis, valuations, capital markets) * Demonstrate understanding of debt instruments and relevant financial reporting * Knowledge of real estate markets with a particular emphasis on multifamily, office, retail and senior living sectors * Excellent interpersonal and customer service skills with strong work ethic to meet daily challenges of a fast-paced environment * Strong analytical skills * Proficient in Excel * Multitasking and ability to perform under pressure * Excellent organizational skills with attention to details * Strong communication skills, both written and verbal * Sentry PM a distinct advantage Our Benefits Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more. Additional details about our total rewards package will be shared during the hiring process. At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you, please let your recruiter know. As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status. We believe that an inclusive workforce not only enriches our company but also drives us towards greater success. Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.

Why We Need Your Talents The Guest Service Supervisor is responsible for the successful operation of the shift and assuring that guests have a favorable gaming experience. Ensures Guest Service Representatives are properly scheduled and meeting the needs of guests while following policy, procedures and protocol. Responsibilities Where You'll Make an Impact * Supervises and leads Guest Services Representatives and team members on assigned shift. * Ensure the guest experience is flawless on the slot floor and Live! Rewards desk while proactively communicating and coordinating with all department to solve service, technical and operational problems. * Assists with the set up and execution of contests and promotions, while taking ownership for the success for the marketing event. * Assists Guest Services team members as needed with the payment of slot machine jackpots and machine malfunctions. * Responds to guest issues, concerns and complaints in a courteous manner consistent with guest service standards. * Writes and submits shift and other reports required to document shift activity. * Ensures cross shift communication is consistent and accurate. * Complies with all internal controls and procedures related to departmental operations. Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the State Gaming regulations. * Trains and manages staff in accordance with organizational and approved departmental standards, policies and programs. * Ability to extend complementary services in accordance with the approved comp matrix. * Supervises staffing and scheduling levels on the slot floor as well as Live! Rewards to ensure a positive gaming experience for guests to Live! Casino & Hotel. * Review slot activities and promotional status with Slot Manager. * Performs other duties as assigned. Qualifications Skills You'll Need to Succeed * Ability to analyze and interpret departmental needs and results. * Ability to solve complex problems. * Ability to perform assigned duties under frequent time pressures. * Broad variety of tasks and deadlines requires an irregular work schedule. * Ability to perform assigned duties in an interruptive office. A Few Must Haves * Two (2) to five (5) years of experience within the slot department or gaming areas of a casino. 1 - 3 years of experience as a Lead. * A four (4)-year degree in related fields or equivalent work experience. * Must be able to obtain and maintain a valid gaming license as determined by the Pennsylvania Gaming Control Board. Perks We Offer You * Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents * Generous retirement savings options are available. * Free uniforms * Free parking * Discounted meals * Service and Attendance bonuses * Tuition reimbursement * Discounts on hotels, theme parks, travel, and more! Physical Requirements * Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency. * Standing 25% * Walking 65% * Sitting 10% * Keyboarding 25% - includes the use of handheld devices while on the casino floor. * Use of going up and down 31 stairs multiple times per day and elevators. Life at Live! * 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. * Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. * You will work in an environment where smoking is allowed

Automotive Service Supervisor 2nd Shift (Additional Compensation for 2nd Shift) - Lease & Rental ***HEATED SHOP FLOOR*** Bentley Truck Services, Inc. | About Us Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 bay shop in Philadelphia, we have grown to 8 locations expanding to 4 states on the east coast, offering commercial truck sales, commercial truck rentals, full-service leasing, contract maintenance, parts, and service. We continue to work every day towards our philosophy of being Committed to Excellence. If you have passion and are committed to success, we want you on our Team! We offer in-house and dealership training programs that boost technicians' skills providing excellent potential for growth.. If you have fleet or dealership experience, please apply - we'd love to speak with you! We work with Hino, Isuzu, Cummins and Freightliner trucks from Medium to Heavy-Duty. Benefits · Sick/PTO · Paid Holidays · Competitive Wage · Generous 401k match. · Medical, Dental, Vision · Employee Referral Bonus · Quarterly Tool Allowance · Company Paid Life Insurance · Supplemental Life, LTD, STD, etc. Automotive Service Supervisor Job Summary Opportunity to use exceptional skills and knowledge to support overall business goals while mentoring and developing other technicians. Will work closely with management team to provide insight on overall shop operations. Automotive Service Supervisor Responsibilities Diagnose mechanical, electrical, hydraulic issues. Work with management team to help assign proper techs to complete tasks. Participate and complete Manufacturing training to obtain certifications. Help assure staff is working safely, accurately, and efficiently. Provide input on Technicians development. Perform repairs as needed. Mentor technicians to provide guidance to enhance their overall development. Update customers to status of repairs and maintenance. Automotive Service Supervisor Knowledge, Skills, and Abilities This candidate should have the ability to: Work on trucks, climbing into and out of, crawling under to make repairs. Work on emissions systems Demonstrate decent wiring knowledge Work safely and promote safety in the workplace. Teach less seasoned technicians. Stand for long periods. Use PC to update work order status and explain maintenance and repairs. Maintain quality work orders and checklists. Explain verbally and written form the status of work orders. Keep management aware of any concerns on floor. Provide dependable/consistent results. Automotive Service Supervisor Requirements: Strong mechanical, electrical experience. Refrigeration unit experience a plus. CDL B, or willingness to obtain, a plus (we will assist). State Inspection License, a plus ASE Certifications, preferred. Our goal would be to have this individual fully certified. Bentley Truck Services is an Equal Opportunity Employer This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Bentley Truck Services.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Premium Services Supervisor DEPARTMENT: Food & Beverage REPORTS TO: Premium Services Manager FLSA STATUS: Hourly, Non Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Fishers Event Center has an excellent and immediate opening for a part-time Premium Services Supervisor at the Fishers Event Center. The Premium Services Supervisor requires an individual to have supervisory skills, customer service skills, positive attitude, knowledge of food preparation, oversee all areas in preparing location and area for day-to-day operation. Essential Duties and Responsibilities Ordering, receiving and preparing food items Attend in-house event-related meetings and relays immediate changes with other departments Oversee and direct hourly culinary staff Must posses effective communication with Suite owners. Suite guests, premium guests Ensures all requisitions to the Warehouse and Kitchen are received in a timely manner, in accordance with Company policy. Coordinates with Kitchen on the timing and production of functions Must possess effective communications skills to liaise between Kitchen and Warehouse Teams Able to adequately trouble shoot point of sale equipment Oversees. Direct and assist suite attendants/catering staff, bartenders or premium club staff Check on suites and clubs throughout events to ensure a high level of gust service Maintaining all Suite and premium club equipment cleanliness Inventory and quality controls Working hours vary by show to include days, nights, weekdays, and weekends Supervisory Responsibilities Directly supervises all kitchen personnel and stewarding staff. Carries out supervisory responsibilities in accordance with company policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required Serve-safe certified Education and/or Experience At least 1 year of supervisory experience in a similar venue or restaurant Must possess a valid Indiana Server Liquor License and certificate of completion of Indiana Excise training courses Skills and Abilities Advanced oral and written communication skills. Strong orientation to customer service and ability to work with other staff members in the facility. Results oriented individual with the ability to meet required budgetary goals. Excellent organizational, planning, communication, and inter-personal skills. Ability to undertake and complete multiple tasks. Computer skills to include Excel programs. Must adhere to local Health Department codes. Ability to be creative with food presentations and maintain a quality product. WORKING CONDITIONS Location: Fishers Event Center Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires substantial daily activity including standing for 8+ hours, walking 20,000+ steps, lifting up to 50+ pounds, and manual dexterity to operate office equipment such as a computer is required. This position may require work inside or outside of the building, as needed by events. COMPENSATION $20 - $25/hr NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Supervisor, Financial Services - (256834) Description Supervises the financial, credit, debt management counseling, insurance verification and eligibility and education services processes. Utilizes alternative means for obtaining coverage for uninsured and underinsured patients. Enforces and maintains updated procedures that are in compliance with all regulatory changes. Trains staff and assures that accuracy and productivity are maintained. Interacts with outside vendors and handles issues of a sensitive and confidential nature with patients and families. Participates in the on call schedule for financial clearance issues. EducationAssociate's Degree Required or Combination of relevant education and experience may be considered in lieu of degree RequiredExperience3 years experience as a financial counselor or related role in a healthcare environment RequiredGeneral Experience and knowledge of hospital billing / registration systems RequiredGeneral Experience and knowledge of third party reimbursement and eligibility processes and regulations RequiredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here!Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike. Primary Location: Pennsylvania-PhiladelphiaJob: FinanceSchedule: Full-time Shift: Day JobEmployee Status: Regular

About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the worlds largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Position Summary: Manage Customer Service Representatives within the Quaker Houghton guidelines and government regulations. Provide leadership to the Customer Service Group to ensure that the customer needs are being met per agreed service requirements against superior economics and on a measurable and consistently high satisfaction level. Maintain ongoing positive relationships with internal and external customers. Coordinating and autonomously taking care of all (administrative) sales support activities within the Customer Service Group in a proper and proactive way, aimed at realizing and securing optimal sales and customer support. Job Responsibilities: * Cooperate, collaborate and communicate daily with customers, internal departments and affiliates. Establish a cadence with key stakeholders to review customer experience, expectations and ongoing issues with associates from all levels within the organization * Leading in the development of people in the department through appraisals, goal setting and motivation of employees, creating, and maintaining a team environment. * Manage the preparation all required documents to customers by gathering the required information from the involved associates from different departments. * Prepare reports and perform analysis on KPIs and (sales) Management requests and take the necessary actions to improve KPI performance. * Works in conjunction with the Customer Service Manager on mid and yearly performance evaluations for department personnel. Additionally, sets goals and objectives for team as well as performance coaching and improvement plans. * Ensure CSG team communicate effectively and local Supply Chain is informed on all details enabling on time planning, production and customer delivery. Discuss and define production and delivering options with internal departments and provide customers, sales the necessary information about orders, shipment and delivery dates. * Ensure compliance to the execution of commercial SLAs, contracts or other type of agreements. * Identifying, managing and implementing ongoing improvement processes and cost savings opportunities within the CSG environment and the wider business where possible. * Enforce and adhere to SOX compliance requirements and pass successfully internal and external audits, including Monitor, archive and ensure the correct Delegation of Authority (DoA = approval levels) for each applicable process. * Support audits (internal and external) according to the latest Customer Service Group Matrix. * Other duties as assigned. Education, Experience and Skills: * Bachelors Degree or equivalent plus 5 plus years or experience in a comparable role. * Proficient in MS Office tools. * JD Edwards experience preferred. * Strong organizational and communication skills. EEO STATEMENT: It is Quaker Houghton's policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Houghton International will also provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:*************************************** DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.