Customer service supervisor jobs in Wisconsin - 2,824 jobs

Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI) Lutheran Social Services of WI & Upper MI Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources. Key Responsibilities: Conduct assessments and develop individualized service plans Facilitate care coordination and crisis intervention Collaborate with families, providers, and service teams Participate in after-hours on-call rotation What We Offer: Full-time, benefits-eligible role with flexible scheduling Public Service Loan Forgiveness (PSLF) eligibility Medical/Dental/Vision + 403B retirement plan Paid time off, holidays, mileage reimbursement Ongoing training and professional development Qualifications: Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling) Minimum 1 year of mental health service experience Valid driver's license and reliable transportation Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.

Classify products using HTS codes, ECCN, and ECN with precision for motors, drives, generators, and related Motion products. Develop and implement classification processes within global product groups. Prepare and submit import/export documentation i Customs, Specialist, Mechanical, Motors, Behavioral Health, Manufacturing, Healthcare

QPS Employment Group is hiring for a Bilingual Customer Experience Assistant for our Corporate Headquarters in Brookfield, WI. The Customer Experience Assistant will talk to QPS internal employees, candidates looking for work, companies calling to hire, references, and much more. This is a full-time internal position with QPS. Hours will be 8:30am-5:00pm, Monday-Friday. Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies. Learn what it's like to work internally at QPS and how we provide positive experiences with everyone we interact with through our company's Six Core Beliefs: Family Spirit: We are more than just a team. We go above and beyond for each other as a true family does and strive to support all who interact with our great company. High Touch: We have an emotional impact on all who work with us and never accept the status quo. We say YES and turn the ordinary to extraordinary. Passion: Our rewards come from the impact we have on others. We create valuable relationships that illustrate just how important each of us truly is. We engage with each other in meaningful connections that better all of us. Legacy: We build a lasting path within the organization. We inspire growth and encourage each other to continuously learn from, as well as teach, those we serve. We appreciate each other and see everyone's value. Innovation: We take risks and inspire change at all levels of the organization. We understand that both successes and failures help build a transformational organization that continuously learns and improves. Collaboration: We work without boundaries and know that together we can accomplish anything. By empowering all voices, we develop ideas and solutions that create a positive experience for all involved. What You'll Be Doing: Answer, screen, and direct incoming calls Verify customer information Accurately document and make appropriate changes in software database following communication with customer Perform basic background checks on customers Perform basic searches within the software database Provide excellent customer service What We Look For: Bilingual, Spanish and English - not required, but preferred Previous telephone customer service experience - call center or high volume customer service environment preferred. High School diploma or GED preferred Knowledge of Microsoft Windows programs Professional and effective telephone and written communication skills What We Offer: We are proudly 100% employee-owned (ESOP), Health, Dental, Vision, Short & Long Term Disability, Life Insurance, Health Savings Account (HSA), Limited Purpose FSA, Dependent Care Reimbursement, 401k, PTO, Birthday, Holiday, Educational Assistance.

Exciting Career Opportunity: Field Service Supervisor - Mobile Wash Manager Compensation: $45K-$65K/yr Job Type: Full-Time, Onsite Industry: Pressure Washing / Restoration / Maintenance Why Join Us? Sparkle Wash Greater Green Bay provides professional power washing and restoration services across commercial, residential, and fleet markets. We are looking for a Field Service Supervisor with positive and influential leadership skills to manage and perform our services while upholding our mission and values. Competitive Salary: $45K-$65K/yr based on experience Leadership Focus: Directly manage team satisfaction, retention, and training Stability: Year-round work with a local leader in professional pressure washing Impact: Help grow our mobile segment while maintaining high standards of safety and quality Your Role: What You'll Be Doing Perform & Lead: Execute pressure washing services on residential, commercial, and fleet accounts while managing the crew Operations Management: Attend morning meetings, prepare vehicles/equipment, and route jobs for the day Schedule Coordination: Review mobile schedules, coordinate weekend fleet washes, and communicate assignments to the team Customer Relations: Assist with job bidding, educate customers on services, and respond to complaints with appropriate remedies Equipment Care: Identify equipment problems, perform efficient repairs, and manage supply/tool inventory Team Development: Lead new staff training, provide performance reviews, and maintain high team morale through coaching Minimum Requirements Education: High School diploma or equivalent Labor Experience: Minimum 2 years in general labor (construction, cleaning, or service-related) Supervisory Experience: Minimum 2 years in a leadership or supervisory role Licensing & Insurance: Valid Driver's License, reliable transportation, and ability to be covered by business auto insurance Compliance: Must be able to pass background check and random drug testing Physical Ability: Must be able to perform general physical activities and lift up to 50 lbs Technical Skill: Ability to perform simple equipment repairs and understand industry terminology Management & Communication: Excellent verbal skills with the ability to instruct others and conduct performance reviews Compensation & Schedule Salary: $45K-$65K/yr based on experience Location: Onsite in Appleton, WI Schedule: Full-time, including morning meetings and coordination of weekend fleet wash schedules Our Core Values Customer Satisfaction: We are committed to a clean, sparkling result for every home and business we serve Quality & Reliability: We leverage decades of experience and trained technicians to deliver dependable work Innovation: We lead with high-tech, gentle cleaning methods and specialized equipment for diverse needs Community Support: We prioritize giving back to Northeast Wisconsin through our "Sparkle Team" initiatives Ready to Lead a Team and Build a Career? This role is for a self-motivated leader ready to take ownership of field operations and crew success. If you have the experience and the drive to maintain Sparkle Wash standards, apply today! APPLY HERE! #FieldSupervisor #FieldService #AppletonJobs #GreenBayJobs #PressureWashing #TradeLeadership #ConstructionManagement #NowHiring #HiringImmediately #WisconsinJobs #MaintenanceManager #OperationsLeadership

Pay based on experience | Third shift In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our guests are receiving the best service possible allowing them to fully enjoy their gaming experience? As a Guest Relations Specialist, you will administer the Customer Relationship Management program that supports the company strategies and initiative that promote guest satisfaction. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) *Administer and maintain the Customer Relationship Management program to support company image, strategies, and initiatives to promote guest satisfaction and loyalty. Provide timely updates, summary reports, and service enhancement recommendations to department and senior leadership. *Ensure timely resolution of guest issues by implementing effective communication, investigation, resolution, and response techniques. Extend complimentary services within the guidelines established by management as appropriate. *Maintain accurate records of guest incidents and conduct detailed, thorough investigations to resolve guest concerns. Assure that each guest receives a timely, accurate, consistent, and positive response from PCH. *Develop and maintain ongoing, interactive working relationships with PH&C departments to ensure full support and collaboration in regards to service strategies and objectives. *Implement, support, and administer the Problem Gambling initiative and Ride Assistance Program to enhance awareness and responsibility, direct guests and their families to appropriate resources, protect guest wellbeing and safety, and minimize liability to PCH. Assist in coordinating and conducting customer service training for team members, including attending department shift meetings to review, update, and deliver information regarding the Problem Gambling and Ride Assistance programs, along with departmental relationship building strategies. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. Perform other duties as assigned. Job Qualifications A high school diploma or equivalent and 2 years of related experience in an organization of similar size are required. An Associate's degree can take the place of 1 year experience. Experience in the gaming industry is preferred. The ability to demonstrate accurate writing skills. Office skills must include the ability to use standard office equipment, and the ability to demonstrate knowledge of Microsoft Excel and other Microsoft Office software. Experience with casino management systems, hotel reservations systems, and dispute tracking software preferred. The ability to maintain discretion in handling confidential information. The ability to interact with guests and team members at all levels of the organization professionally, including the ability to speak in front of small groups. The ability to interact with stakeholders of all levels and understand the interests of multiple stakeholders and how those interests relate to Potawatomi Hotel & Casino (PH&C) and its goals. The ability to draft professional correspondence. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus . Working Conditions The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Do you thrive in an environment where you can provide a personalized service experience, where growth and problem solving are rewarded? Are you driven by increasing sales while maximizing customer satisfaction with finding the right product? Come join the 4Front team and excel in product management, and customer engagement. What can you expect to do? Customer Sales Processing Enter and process orders with product, pricing, scheduling, shipping dates within ERP. Partner with manufacturing and shipping departments with any changes. Maintain all open and closed sales files. Distributor Sales Processing Review incoming orders and problem solve any issues with each order. Maintain entry and invoicing for all sales orders. Be the contact for distributor inquiries that correspond with order entries. Sales Support Assist managers and coordinating departments with customer facing issues. Work with Sales, Operations, Engineering about date management, special requests, freight, etc. Assist with continuous improvement projects including lean and kaizen events. What's needed for success? Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in Business Administration is desirable. 2-4 years of experience in customer service working directly with customers, salespeople, or distributors. Experience using iPhone and iPad is a plus. Computer Skills: Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases, and automated systems to accomplish work. Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred. Experience using manufacturing ERP software, JD Edwards, preferred. Why 4Front? Generous PTO program 11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days) Company sponsored benefits include: Employer contribution to Health Savings Account, up to $1000 Life insurance STD/LTD/AD&D Reimbursement for PPE, including safety shoes and prescription safety glasses UHC Employee Assistance Program All coverage begins on Day 1 of employment!

Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you! The Yard Team Lead will be responsible for the supervision of the outside customer loading process, as well as greeting and assisting customers throughout the yard. The Yard Team Lead will ensure the accuracy of merchandise receipts and loadings of customer merchandise in the assigned area following company policies and procedures. Job duties: Responsible for ensuring Fleet Farm's merchandise presentation standards are in place in the yard and surrounding work areas. Ensure displayed merchandise throughout store is seasonally relevant, properly secured, and well represented. Responsible for maintaining backroom locator accuracy within yard area. Ensure all merchandise is properly wrapped and stored in a way that will prevent it from being weather damaged. Effectively load correct merchandise into customers' vehicles while following all safety guidelines. Ensure that the Gate Guards are knowledgeable and executing the proper verification procedures for all outside customer loads. As requested, locate sale and promotional items to replenish stock during operating hours. Transport product throughout the facility while safely operating a forklift. Ensures cleanliness standards are in place in the yard and gate areas. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Ability to be certified to operate a forklift and other material handling devices. Ability to lift up to 50 lbs. Proven ability to lead, coach, and build teammate relationships in a fast changing environment. Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members. Demonstrated ability to act decisively, implement solutions, multi-task, and respond flexibly in a quick changing environment. Warehouse environment can expose temperature fluctuations (hot/cold), noise, dust, and uneven walking surfaces. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

The Customer Service Representative is responsible for providing best in class customer service for a portfolio of assigned customers for our Healthcare & Specialty Division. We're seeking a Customer Service Representative who thrives in a dynamic, fast-paced environment and takes pride in delivering In this role, you'll act as a key liaison between customers and our sales, production, and shipping teams, ensuring orders are accurate, timely, and aligned with customer expectations. If you're a proactive problem-solver who enjoys building relationships, maintaining strong attention to detail, and driving continuous improvements in customer satisfaction, we'd love to have you on our team. Essential Accountabilities: Champion the customer experience by proactively managing orders from placement to delivery, using a customer-centric approach Collaborate cross-functionally with internal teams (sales, production, shipping, etc) to ensure seamless communication and order fulfillment Leverage modern digital tools (email, Microsoft Excel, CRM systems, and order processing platforms) to receive, process, and track customer orders efficiently Create and maintain accurate customer records, including open order reports, order revisions, artwork approvals, and shipping requests Work in partnership with sales and operations teams to understand customer provided forecasts and how to better provide attention to meet these demands Escalate internal systematic/process concerns until final solution/resolution is provided to customer Identify and upsell opportunities by recommending new or complementary products to meet customer needs Maintain compliance with all company policies while ensuring exceptional attention to detail in every interaction KEY CHARACTERISTICS & ABILITIES: Exceptional interpersonal and communication skills including strong verbal, written, and public relations skills Passionate about exceeding customer expectations Values teamwork and supports a team environment Desire to continually learn and improve skill set Skilled in deescalating situations both over the phone and in writing (email) Ability to maintain professional and helpful attitude in high-tension or stressful situations Assertiveness in pursuing resolution to issues Ability to build trust by providing information to in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas Must have high attention to detail and accurate data entry Must be able to manage multiple work items at one time with a high sense of urgency Must have strong problem solving and organization skills Shares learning with peers Minimum Qualifications: 5+ years of experience as a Customer Service Representative at a manufacturing organization. Associate degree or bachelor's degree preferred. Required Skills: Tech-savvy: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/order management tools Relationship-builder: Exceptional interpersonal and communication skills, with a focus on maintaining positive, professional relationships Detail-oriented and organized: Ability to prioritize tasks, manage time effectively, and maintain a high degree of accuracy Bilingual in Spanish is a plus but not required Ability to think critically, adapt to changing priorities, and resolve issues effectively

Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence. *Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed) * Always be compliant with all company and regulatory policies and procedures. * Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers. * Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care. * Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings. * Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues. * Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services. * Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift. * Communicate daily with direct supervisor. * Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed. * Responsible for reviewing or sending direct supervisor important topics for monthly home meetings. * Responsible for preparing the meeting room and scheduling staff for meetings. * Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed. * Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance. * Always maintain professional conduct and ensure the same from the home staff when on duty. * Perform other duties that may be assigned or established by the company. *Regulatory, Contractual, and Accreditation Compliance Responsibilities: * * Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation. * Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area. * Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely. * Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation. * Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies. * Communicate with state and local regulators openly and as a respected and reliable partner. *Census and Budget Responsibilities: * * Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded. * Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed. * Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime. * Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate. * Ensures that time-and-attendance and payroll reporting is accurate. *Staffing and Human Resources Responsibilities: * * Responsible for keeping direct supervisor informed of current and future staffing changes or shortages. * Monitors and maintains employee scheduling and time worked to annual budget. * Responsible for ensuring open shifts are staffed and finding replacement staff as required. * Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees. * Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor. * Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s). * Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track). * Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews. * Ensures all new employees are welcomed, receive orientation, and are integrated into the team. * Provides check-in discussions with direct reports on a monthly basis. *Clinical and Individuals Served Care Responsibilities: * * Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability. * Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills. * Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required * Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans. * Ensure DSPs regularly assist Individuals in skill building and community activities. * Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts. * Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff. * Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand. *Quality Assurance, Monitoring and Reporting Responsibilities: * * Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily). * Completes/conducts Fire and Emergency drills as required. * Submits accurate daily entries in the electronic health records (EHR). * Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction. * Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies. * Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours. * Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible. * Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership. * Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant), * Individual Served, prospective Individual, and employee of Beacon. * Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily). * Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms. * Promote Beacon positively and model our core values in everyday behavior. * Understand how to approach and communicate with all Individuals including those who are cognitively impaired. * Treat Individuals, family members and other team members with dignity and respect while responding to their needs. * Maintain and sustain a safe community environment and workplace. * Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry. * Follow Beacon's policies, procedures, and manuals. *Professional Conduct and Management Effectiveness: * In addition to evaluating your work performance you will be evaluated for the following work behaviors: * *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals. * *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general. * *Quantity of Work: *Work output of the employee. * *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent. * *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions. * *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion. * *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures. * *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours. * *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously. * *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action. * *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions. * *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate * execute the plan, and achieve and sustain positive outcomes. * Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values. *Education & Qualifications: * * A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required. * 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred. * 1-2 years' previous management or supervisory experience preferred. * Approved by state, federal and government entities to work within BSLS programs. * Required to maintain industry required trainings and TB screenings (for select markets). * Must be able to pass a criminal background check. * Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only. * Excellent communication skills, both verbally and in writing. * Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully. * Demonstrates all core competencies related IDD services and individuals with mental health concerns. * Attention to detail and ability to multitask. * Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies. * Must possess a valid Driver's License. * Ability to use office equipment and information technology software. * Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders. * Ability to work in an environment with the potential for exposure to physical aggression from individuals served. * Ability to work in an environment with the potential exposure to infectious disease. *Required Information Technology (IT) Systems Skills and Proficiency: * Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future. *Physical Demands and Work Environment: * The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions. *Physical demands: * * While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time. * Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily. * The employee will climb (8-12) stairs 8-10 times per day. * The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above. * The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching. * Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs. * Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries. * The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching. * Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual. * Constantly communicate and exchange information with team members. * Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification. * Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound. * Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects. * Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required. * Ability to effectively perform verbal and physical interventions recommended by the CPI System training. * Duties performed routinely require exposure to blood, bodily fluid, and tissue. *Work Environment: * * While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems. * The work environment presents situations that cause stress and anxiety due to an individual's behavior. * The noise level in the work environment is usually moderate. * The employee may be exposed to cold, heat, dust, or smoke. *AAP/EEO Statement:* It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities. As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary. This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world. At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together. Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions - new equipment, retrofits, maintenance, outage planning and more - for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants. Position Summary We are seeking a Mechanical Field Service Manager to work out of our West Allis, WI office. The Mechanical Field Service Manager is responsible for the planning and execution of customer maintenance outages within the North American Toshiba fleet as well as Other OEM Steam Turbines and Generators. This role directly manages Toshiba's domestic Field Service Technical Advisors and Site Managers, while working closely with supporting services such as craft labor, subcontractors, and commercial operations. Key responsibilities include ensuring safety, quality, on-time delivery, budget adherence, and customer satisfaction through direct involvement in outage planning and execution. This role supports opportunity development in collaboration with sales, engineering, and proposal teams, and is responsible for building all outage schedules and cost estimates during project bidding. They oversee outage execution, manage project tracking to budget, ensure compliance with customer requirements, and drive standardized completion of outages. Additionally, the role promotes continuous improvement in training and development within Field Services processes through the established TA Training Program. Essential Duties Collaborate closely with Toshiba Sales and Marketing to develop future opportunities for Field Services. Work with Toshiba Engineering to manage planned work scopes in alignment with fleet recommendations, provide practical and timely disposition of discovery work, and implement technological improvements to processes. Manage all aspects of the Field Service department, including employee safety, execution quality, on-time delivery, outage planning, resource and outage scheduling, department budgeting, performance appraisals, personnel development, and subcontractor coordination. Direct the development of estimates, specifications, and maintenance/work packages that define work scope and resource requirements for outage projects. Develop necessary performance plans and budgets to ensure adequate funding and staffing in support of the Company's goals and objectives for maintenance services. Establish cost control and review measures to monitor outage performance and ensure expenditures are prudent and within budget. Continuously identify and refine the proposal process to reduce quote cycle time. Travel Project Travel required, up to 25% during outage season. Education and Required Experience 10 years' experience in field service operations with experience in steam turbine and generator equipment maintenance and service. Strong initiative and self-motivation. Experience in managing a remote team. Solid engineering and commercial judgment skills. Strong analytical skills to prioritize work and troubleshoot issues efficiently. Advanced level of planning and organizational skills. Above average verbal and written communications skills, including: directing personnel, report writing, communication with all levels of stakeholders both internal and external. Experience in effective procedure and process execution. Experience with the use and application of ERP systems. Proficiency in Microsoft Office (Word, Excel, and Power Point) and knowledge of document management concepts and computer-based document management systems is needed. Familiarity with Microsoft Project is highly desired. Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.) While performing the duties of this job, the employee is regularly required to talk or hear and stand. The employee is occasionally required to walk, use hands to finger, handle or touch, stoop, kneel, climb, balance, crouch or crawl. The employee must occasionally lift and /or move up to 25 lbs. and rarely lift and/or move up to 50 lbs. The specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will vary depending on the customer's facility and the work to be performed. Work Environment While performing the duties of this job, the employee regularly travels to customer sites and is exposed to outdoor weather conditions, work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The work within a customer's facility is regularly loud and can often be extremely loud. Additional Info Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous t ime off. Toshiba is an Equal Opportunity Employer.

Security Team Manager Reports To: Datacenter Physical Security Campus Security Manager FLSA: Exempt DOE The Security Team Manager (STM) serves as the day-to-day manager of a site security team that includes administrative officers, responders, and other security personnel at a client's datacenter. The STM is responsible for building a cohesive and high performing team. Reporting directly to the Campus Security Manager (CSM), the STM works alongside other security team managers in their campus to ensure a safe and secure environment. Additional job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log maintenance, and access rights maintenance. ESSENTIAL FUNCTIONS: 1. Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the datacenter. 2. Coaches security personnel and carries out disciplinary actions in accordance with current policy. 3. Ensures all responders and control room supervisors adhere to policies and standard operating procedures, acting as responder or control room supervisor in periods of increased activity or in the case of absent staff. 4. Ensures site health and key performance indicator goals are met or exceeded; works with the CSM to enhance security team effectiveness and performance. 5. Conducts recalling audits, prepares, and submits critical and confidential information directly to client management team. 6. Oversees site security systems to ensure safe and compliant operation of the facility. 7. Maintains and troubleshoots on-site security technology. 8. Assists with site equipment inspections, and audit compliance. 9. Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures. 10. Serves as primary point of contact to datacenter management and security personnel when the CSM is unavailable. 11. Performs additional tasks assigned by management. 12. Keeps management informed of major accomplishments, issues and concerns. 13. Identifies security shortfalls and offers suggestions from improving the security program. 14. Evaluates and escalates potential safety issues within the facility. 15. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. 16. Identifies security shortfalls and offers suggestions from improving the security program. MINIMUM HIRING STANDARDS: Additional qualifications may be specified and receive preference, depending upon the nature of the position. • Must be at least 18 years of age. • Must have a reliable means of communication, such as cell phone. • Must have a reliable means of transportation (public or private). • Must have the legal right to work in the United States. • Must have the ability to speak, read, and write English proficiently. • Must have a high school diploma, secondary education equivalent, or GED. • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. EDUCATION/EXPERIENCE: • Associate degree in relevant field and 4 or more years of related experience in the security industry or business management equivalents, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. • Experience in management. • Experience with Microsoft Office. • Experience working in a datacenter environment a plus. • Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software. SPECIAL REQUIREMENTS: Able to work a flexible schedule, including evening, weekend, and holiday hours, such as during an emergency event or crisis. COMPETENCIES: • Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations. • Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. • Knowledge of security operations and procedures applicable to a 24-hour facility. • Knowledge of supervisory practices and procedures, including assigning work and providing training and discipline. • Capable of learning a variety of security and safety devices and controls. • Ability to track and maintain schedule assignments. • Ability to maintain professional composure when dealing with unusual circumstances. • Advanced computer skills are required. • Strong oral and written communication skills required to prepare materials and communicate information to others. • Ability to conduct presentations and facilitate group meetings, both in person and online. • Demonstrates leadership skills, including planning, organizing, delegating, problem-solving, training, coaching, and recognizing or disciplining staff in a positive, effective manner. • Strong customer service and service delivery orientation. • Ability to interact effectively at all levels and across diverse cultures. • Ability to take initiative and achieve results. • Ability to carry out multiple assignments concurrently in a fast-paced environment. • Ability to adapt to changes in the external environment and organization. • Ability to exercise independent judgment and decision-making skills. WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: • Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. • May be required to work overtime without advance notice. • Keyboard, basic computer usage and operating controls, which may include long periods of data entry and analysis. • Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. • Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. • Ability to carry up to 2.5-pound device during the entire shift. • Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. • Required ability to manage multiple tasks concurrently. • Handling and being exposed to sensitive and confidential information. • Regular talking and hearing. • May be required to use vehicle in the performance of duties. • On occasion may be required to perform stressful and physical activity. • Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds. • Close vision, distance vision, and ability to adjust focus

Miller-Bradford & Risberg is a progressive sales and service organization dedicated to providing our customers with excellent quality construction equipment and support services. The same values that have made Miller-Bradford & Risberg a wonderful place to work ensure that its customers receive first class treatment. "MBR" is seeking a candidate who exhibit key skills of: leadership, strong & effective communication & customer service driven. The Service Manager reports to the Branch Manager and will manage the service department at our Sussex, WI branch location. This top position is responsible for managerial of subordinates, forecasting and planning, employee relations and team development and customer service/sales and marketing. Success in this position requires a bachelor's degree or equivalent experience in service operations and labor with experience in selling at a management level. A strong working knowledge of construction equipment operations and mechanical functions. Solid shop floor management knowledge and experience. Good understanding of financial reporting principles. Solid understanding of pricing and discounting effects. Good business acumen. Ability to lead and mentor subordinates and leadership skills in a specialized repair environment. Excellent communication skills, solid customer service skills, the ability to multi-task, work independently, and a can-do attitude. Must be highly organized. Must have valid driver's license and acceptable driving record.

Job Title: Customer Service Representative Job Type: Full Time About Us Strike Up! As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it. Job Summary As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client. Key Responsibilities • Engage with customers face to face providing friendly support • Proactively identify customer needs and recommend appropriate products, upgrades, or solutions • Handle inquiries related to pricing and general information • Achieve individual and team sales targets through excellent service and persuasive communication • Maintain up-to-date knowledge of our client's products and services Qualifications 1-3 years of experience in customer service, event coordination, or hospitality Excellent verbal and written communication skills Strong problem-solving skills and the ability to stay calm under pressure High attention to detail and exceptional organizational skills Positive, team-oriented attitude with a passion for creating memorable experiences What We Offer Competitive salary and benefits package Opportunity to travel to live events (as applicable) Fun, collaborative, and creative work environment Clear growth path in the customer experience and events space Exposure to exciting high-profile brands How to Apply We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.

Description: Now Offering a $2,000 Hiring Incentive! La Causa Social Services is committed to supporting youth and young adults with mental health needs, developmental disabilities, and co-occurring challenges. We are seeking a dedicated and collaborative Clinician/Supervisor to lead our SHINE program team. As a member of a multidisciplinary team, the Clinician/Supervisor will manage day-to-day operations of the SHINE Program, supervise staff, and provide direct clinical services including individual and family therapy. This role is key in guiding youth with complex needs toward achieving their treatment goals. Why Join La Causa, Inc.? Meaningful work supporting youth and families with high-level needs Collaborate with a network of professionals in mental health and community services Professional development and training opportunities Potential for career advancement within the organization Mileage reimbursement Competitive benefits and paid leave-including your birthday! Now Offering a $2,000 Hiring Incentive! Your Role As the Clinician/Supervisor - SHINE, you'll ensure high-quality care delivery for program participants, lead and mentor staff, and uphold compliance with legal, contractual, and organizational standards. You'll also play a direct role in providing therapeutic services and advocating for youth and families. What You'll Do Lead and Supervise - Manage, supervise, and develop assigned SHINE staff; participate in hiring, evaluations, and personnel decisions in collaboration with HR and Division leadership Coordinate Program Operations - Oversee day-to-day operations, including Plans of Care, crisis planning, service authorizations, and team assignments Provide Clinical Services - Deliver therapy (individual, family, and psychoeducation), conduct assessments, facilitate treatment planning, and maintain accurate clinical documentation Ensure Quality & Compliance - Follow all legal, organizational, and contractual requirements; meet documentation deadlines; and maintain high-quality service standards Collaborate with Stakeholders - Build strong communication and cooperation with youth, families, providers, and community partners Support Team Success - Serve as a mandated reporter, attend meetings and professional development, and contribute to a positive, solution-focused team environment Requirements Master's degree in social work, Counseling, Psychology, or a related field Must Have be Licensed in Wisconsin (LCSW, LPC, LMFT, or equivalent) or license-eligible Two (2) or more years of clinical experience providing mental health services Supervisory/leadership experience strongly preferred Strong ability to collaborate with families, staff, and external partners Culturally competent with the ability to work respectfully with diverse populations Excellent critical thinking, organizational, and documentation skills Proficiency in Microsoft Office Suite Reliable transportation, valid Wisconsin driver's license, and state-minimum auto insurance Must successfully pass all required criminal background checks Flexibility to work varying hours based on program needs Day-to-Day Setting Work performed in both office and field environments (local travel required; some statewide travel as needed) Flexible hours, including evenings or weekends, based on program needs Regularly required to drive, sit, stand, bend, and walk, occasional lifting of files and materials Reasonable accommodations available for individuals with disabilities About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at *****************************

Vizance is looking for Client Service Advisors for our Commercial Lines/Risk Management Team in Hartland. WHY JOIN VIZANCE? Vizance has nearly 200 associates in 9 locations throughout Wisconsin, and is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies - on purpose! The combination of our Culture, Independence, and Performance/ System-Based Mindset clearly differentiate us as a company built to last. Vizance has earned a number of awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms, and is proud to be a Minority-Owned Business Enterprise (MBE). WHAT YOU WILL DO AT VIZANCE As a Client Service Advisor, you will be responsible for developing a strong working relationship with Risk Management Advisors and your clients. You will work with the Advisor and our carrier partners to ensure the timely and successful delivery of our client service standards. This includes: Policy Administration: Manage policy documentation, endorsements, and renewals Risk Assessment: Collaborate with underwriters to assess and understand clients' unique risks Communication: Work with dedicated sales and service teams to plan and execute client service plans WHAT YOU WILL BRING TO VIZANCE At least 2 years of Commercial Property & Casualty experience, preferably in an insurance agency setting Wisconsin Property and Casualty Insurance License Ability to work in a fast-paced environment with attention to detail Desire to be part of a growing and collaborative team Enthusiasm, exceptional communication skills, and a strong work ethic WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance 401(k) match Paid Time Off (including your birthday) Sponsored education opportunities A supportive team environment that celebrates success Opportunities for growth If you are looking for a promising career in a growing organization, then we want to hear from you!

Avanciers is hiring Associate Client Partner for one of our Fortune 500 clients. This is a Long Termed Duration role with the client. Title:Associate Client Partner Duration : Full time Associate Client Partner with CPG experience to lead a new set of accounts and their digital transformation journey. This role will be based in the Racine, Milwaukee, North Chicago or surrounding area as the ideal location. Required Qualifications: Able to travel and be on-site with clients and team members 3 to 4 days per week. Committed to working on-site in a hybrid role, this is sales and account management and NOT a work from home opportunity Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. 5+ years of validated experience, with strong sales/relationship management/account management experience Business development and project management experience Experience in the Consumer/Retail/CPG industry/vertical is a plus, food domain is ideal Hands-on experience with proposal creation and leading proposal presentations Strong leadership, interpersonal, communication and presentation skills Wide variety of IT and business consulting engagement experience

GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products. We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service. The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position. Key Duties and Job Responsibilities: Provide superior customer service to both internal and external customers via phone and email. Answer high phone call volume to respond to customer requests and provide resolution to customer concerns. Prepare, review, process and accurately enter a high volume of sales orders. Support field sales staff including Regional Managers and Manufacturer's Sales Reps. Administrative support activities, as needed, including issuing product returns and credits and special projects. Provide applicable basic technical support regarding product and application questions. Performs other related duties as assigned. Knowledge, Skills, and Abilities: A strong customer focus and approach with outstanding customer service skills. The ability to multi-task and time management skills in a fast-paced environment. Detail orientation and accuracy in the administration of customer accounts and data. Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry. Interpersonal skills to relate to customers and address their concerns diplomatically. Exceptional follow-up and organizational practices to best serve customers' needs. Education and Work Experienced Desired: Bachelor's degree or equivalent related combination of professional experience and education/training desired. Three years of professional customer service experience in a manufacturing or distribution setting is required GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match. If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role. Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************

This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration. RESPONSIBILITIES Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions. Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems. Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups. Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions. Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations. Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records. Receive, unpack, sort, and identify incoming customer tools and materials for processing. Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed. Provide administrative and operational support to leadership to ensure daily production and customer service goals are met. Develop and maintain working knowledge of products, services, and reconditioning capabilities. QUALIFICATIONS Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred. Strong communication skills with the ability to professionally interact with customers and internal teams. High attention to detail and accuracy when managing orders, documentation, and system data. Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment. Proficiency with basic computer systems and order management or ERP platforms is a plus. BENEFITS Full-time, day-shift schedule providing work-life balance. Opportunity to gain experience in manufacturing operations and production coordination. Collaborative team environment with exposure to multiple departments. Stable role within an established organization offering long-term growth potential. Hands-on involvement in processes that directly impact customer satisfaction and operational success.