Customer service supervisor jobs in Woodbridge, NJ

One of our leading client is looking for Sr. MSD CRM Developer/ Lead in Weehawken, New Jersey JD and Requirements: 9-15 years of overall experience as individual contributor as well as team player working successfully in a technical role with business users or end users. Strong experience in Microsoft Dynamics 365 development and implementation. Proficiency in Dynamics 365 customization, configuration, and development using tools such as Power Platform, Power Automate, and Azure. Strong understanding of Dynamics 365 architecture, data model, and security model. Experience with Dynamics 365 Customer Engagement (CRM) and/or Sales. Dynamics 365 certifications such as Microsoft Certified: Dynamics 365 Developer Associate are a plus,PL-200,400,etc. Extensive development experience in Microsoft 365 technologies including SharePoint Online and the Power Platform (PowerApps, Power Automate, Power Virtual Agent, AI Builder in PowerApps) Strong .Net development experience with familiarity with C#, JavaScript and XRMToolbox, Strong Knowledge on Plugins Experience developing PowerApps model. Ability to create business processes and custom connectors with Microsoft Flow. Design, develop, and support solutions within Power Platform using out-of-the-box features and capabilities. Expertise in design and develop custom business apps (Canvas Apps, SharePoint Form Apps, Model Driven Apps) Hands-on experience in Microsoft Dataverse Experience with Power BI will be an added advantage. Strong project management skills with strong attention to detail. Excellent problem-solving skills and ability to analyze complex business requirements. Effective communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

12 + Months Contract We're looking for a hands-on Tech Lead to guide the technical delivery of a strategic internal application for one of the world's top private equity firms. The project involves rapid design-build sprints to deliver modular dashboards and workflows that scale across asset classes. You'll be responsible for both execution and technical oversight - helping shape a scalable frontend component architecture, and integrating with serverless backend services (AWS Lambda, Fargate). Your Responsibilities Lead the design and implementation of micro-apps using React, backed by Node.js/Python services Architect and own backend logic using serverless functions (Lambda) and containerized services (Fargate) Partner with Product and Design to translate business needs into scalable, high-quality software Establish and enforce code quality, testing, and deployment standards Guide a distributed engineering team, reviewing code and supporting onboarding of new devs Identify reusable frontend/backend components and help establish a design-build library Maintain high development velocity while ensuring robust infrastructure integration Act as the technical point of contact for client engineering teams What We're Looking For 6+ years of fullstack development experience (React, Node.js and/or Python) Experience leading technical delivery across distributed product teams Strong knowledge of AWS serverless architecture: Lambda, Fargate, API Gateway Familiar with containerized development, CI/CD pipelines, and platform-level routing Skilled in translating technical complexity into clear direction and action Comfortable working in a hybrid on-site/remote setting with executive stakeholders Strong communication and mentoring skills Nice to Have Background in enterprise, SaaS, or financial tools Experience setting up design systems or component libraries Familiarity with Kubernetes, SSO, JWT authentication, and platform authorization patterns

Manager, Sales and Customer Service Short Hills, NJ, United States Full time Schedule $65,640- $109,200 Annually* * based on job, location, and schedule Job Description Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues Communication Skills: Consistently clear and effective communicator, writer, and presenter Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

Title: Service Desk Lead Duration: FTE/permanent Salary: 95-110K +bonus Key Focus Areas Lead and develop a Service Desk team, setting clear expectations and ensuring consistent coverage. Oversee daily support operations, ticket workflows, and service quality. Act as an escalation point and communicate clearly with stakeholders. Maintain documentation, knowledge resources, and asset accuracy. Technical Foundation Working knowledge of infrastructure, networking, identity and access management, and DNS. Experience supporting end-user devices and core productivity platforms. Familiarity with enterprise ticketing / ITSM tools. Ideal Profile 5+ years in IT with prior service desk leadership experience. Strong technical skills in Networking/infrastructure/ IAM/DNS Strong communicator who can see the bigger picture and guide rather than direct. Committed to customer service, accountability, and continuous improvement.

Join Merola Tile, a leader in the ceramic tile industry. We are seeking a dynamic and self-motivated Customer Service & Experience Manager to lead and elevate our customer service teams across both coasts. This leader will inspire excellence through initiative, integrity, and accountability - building a high-performing team that delivers exceptional results. The ideal candidate will take ownership of optimizing our customer service operations, enhancing processes, and developing people to deliver a world-class customer experience. This is a hands-on leadership role for someone who thrives on improvement, drives collaboration, and brings out the best in every team member. The Customer Experience Manager serves as both a hands-on contributor and a strategic leader who leads, inspires, and elevates the Customer Service Department by driving process excellence, ensuring timely and accurate resolution of all customer matters, and developing a high-performing, engaged team. This role demands a leader who can both execute and empower - someone with strong analytical thinking, a passion for improvement, and exceptional people skills to transform a team in need of upskilling and alignment. Operational Management Oversee and assist in all daily Customer Service operations for both New Jersey and California facilities, ensuring consistent execution of company standards and policies. Delegate tasks strategically while maintaining full accountability for departmental outcomes. Ensure adherence to requirements, shipping policies, and all relevant operational guidelines. Manage and monitor EDI, ERP, WMS, and partner portal systems to ensure accuracy and timeliness of all orders and communications. Collaborate cross-functionally with Warehouse Leadership, Accounting, Sales, Product, and other stakeholders to ensure smooth operational flow and prompt issue resolution. Process Improvement & Issue Resolution Evaluate and refine existing departmental processes, identifying inefficiencies and opportunities for improvement. Lead the development and implementation of new workflows and best practices that enhance productivity, accuracy, and customer satisfaction. Establish and track key performance indicators (KPIs) to monitor departmental effectiveness and proactively address performance gaps. Drive root-cause analysis and corrective action for recurring issues to ensure long-term resolution. Partner with leadership to recommend, pilot, and execute process improvement initiatives that align with companywide strategic objectives. Customer & Partner Engagement Handle escalated customer matters with professionalism, urgency, and empathy-ensuring thorough resolution and follow-up. Serve as the escalation point for the Customer Service team, guiding them in effective communication and solution-oriented problem-solving. Build and maintain strong relationships with key customers, trading partners, and internal stakeholders. Champion a customer-first mindset across the team, reinforcing responsiveness, accuracy, and accountability. Leadership & People Development Lead, mentor, and develop the Customer Service team across both facilities, cultivating a unified, high-performance culture. Provide hands-on mentorship to the department's current supervisor, strengthening leadership capability and operational confidence. Conduct regular one-on-one meetings, team check-ins, and performance evaluations to drive accountability and engagement. Identify skill gaps and design targeted training and coaching initiatives to upskill the team rapidly and sustainably. Foster a culture rooted in professionalism, ownership, and continuous learning. Physical Requirements: Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 35 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Qualifications and Education Requirements Associate's degree required; Bachelor's degree preferred. Minimum 5 years of experience in Customer Service or related field, with at least 2 years in a leadership capacity. Strong proficiency in Microsoft Office (Word, Excel) and familiarity with ERP, WMS, and EDI systems. Proven success in process improvement, team development, and customer satisfaction. Experience with a CRM system and implementation Excellent organizational, multitasking, and decision-making skills in a fast-paced environment. REQUIRED SKILLS Excellent communication skills; written and verbal. Positive, motivating leadership style with high emotional intelligence. Strong critical-thinking and problem-solving ability. Patient, professional, and resilient under pressure. High attention to detail and commitment to accuracy. Strategic mindset with a “can-do” approach to challenges. Experience in the tile, stone, flooring, or related materials industry, preferred Competencies Leadership --Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback; Fosters quality focus in others; Improves processes, products and services; Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Judgment-- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision- making process; Makes timely decisions. Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Accountability-- Take ownership and accept responsibility of actions, Set the bar high and acknowledge all levels of performance from self and others, Document lessons and commit to fair and consistent correctio of sub-standard work performance Change Management-Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Additional Notes: Must be authorized to work in the United States. Benefits: Medical, Vision, and Dental Insurance 9 Annual Paid Holidays (including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas) Paid Time Off - earned and accrued from your first day with the company 401(k) Plan with company match (eligibility after 1 month) Employer-Paid Life Insurance Performance Reviews after 90 days and annually Quarterly Company Goals - opportunity to earn up to 4 weeks of additional bonus pay annually Employee Assistance Program (EAP) Employee Referral Bonus Program Employee Discount on tile after 6 months Fresh Fruit, Coffee, Hot Chocolate, and Tea provided daily Weekly Company Lunches Company Culture Events - BBQs, Ugly Sweater Day, T-shirt making, Halloween contests, and more Fun, Friendly, Family-Like Environment

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives. Position Overview: UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders. Job Responsibilities: Analyze customer inquiries, various types of feedback. and related data. Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries. Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency. Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP. Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC. Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues. Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience. Is up to date and understanding of industry fraud trends Skills in defining requirements for operational changes or service improvement Capability to adhere to team processes and standards, while leading process improvement efforts. Ability to work in a fast-paced environment while maintaining a high level of attention to detail. Other duties as assigned by supervisor Requirements: Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar Minimum 2-3 years of experience in Logistics or E-commerce is preferred Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools Flexibility and agility to adapt to changing and evolving business requirements and objectives. Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic. Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally. Regular, dependable attendance and punctuality is required Salary: $92,000 - $97,000 *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

The Customer Advocacy Associate's role requires someone that can efficiently analyze customer feedback, accurately categorize the feedback, correspond with customers when appropriate, and partner with various business departments to ensure customer satisfaction. Responsibilities: Analyze customer survey feedback and sentiment and edit topic tags as needed using the survey application Accurately and efficiently, correspond with customers via email and phone as necessary, with urgency, empathy, personalization, and resolution Ensure all assigned surveys and responses have complete follow-up and closure within established SLAs Escalate second-level issues to appropriate team members within the CAD department for resolution / customer satisfaction Escalate any concerns or issues to the appropriate manager / supervisor when required Assist in documenting operational processes Assist in creating customer response templates Identify trends in the feedback and recommend solutions to help resolve business issues to provide exceptional customer experience Support efforts to improve the process and function of the department

MUST BE FLUENT IN FRENCH; CONTRACT TO HIRE OPPORTUNITY Key Responsibilities: Managing customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information Managing order flow from order acquisition to order entry in compliance with agreed trade terms Managing delivery flow by liaising directly with planning, logistics and customer whilst acting as first point of contact in the event of any query/issue Managing backorders ensuring a clean sheet Managing goods returns in compliance with agreed trade terms Acting as customer's first point of contact in case of commercial, logistics, product claims Supporting sales events such as Sales Campaigns, brands/product presentations, customer onsite training, customer visits, etc. through active participation in both organizational preparation and execution Issuing sales/customer-related reporting to the benefit of both sales team and customer Implementing and enhancing customer service-related procedures, processes and systems Participating to ad hoc sales-related activities and/or projects Experience: 2 years of work experience in a B2B customer service environment preferred Proven customer facing experience Sales experience within a controlled environment of advantage Experience with SAP implementation of advantage Good business knowledge of order-to-cash flows. Working knowledge of Incoterms and customs rules. Fluent in English; French and Spanish a plus Working knowledge of Incoterms and customs rules Good knowledge of sales principles and methods Good working knowledge of Office Pack (Excel, Power Point, Word) Team player Customer-oriented

Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200 primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance. The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment. This role is in person - 5 days on site - in Brooklyn, New York.

Our enterprise-level client is seeking to add a Team Lead - Office Moves, IMAC, and Building Relocations to the team in New York City. Please see below for full details- Job Notes: -- 6-month contract / extensions possible and perm conversion are possible, but not guaranteed -- Onsite 5 days per week in New York City -- Vesey Street, 10281 -- Drug & Background required. -- Schedule: 1pm-Midnight, M-F + weekends for scheduled off-hours moves. Pay Rate = $45 w2 per hour plus benefits Responsibilities: Team Manager Onsite: -- Manage direct reports in multiple locations using the Engineer Report, Daily Dashboard and other operational reports. -- Monitor overall performance of services and following up if service delivery is not meeting expectations. -- Deliver service successfully - achieve SLAs, identify & drive glide paths for KPIs, achieve high customer satisfaction. -- Hire, train, lead, motivate, develop and manage the performance of direct reports. -- Develop continual service improvement plans to ensure that service adequately support business needs now in the future. Documentation/internal forecasting activities: -- Hold regular campus review meetings with Campus Managers to discuss metrics, projects. -- Responsible for the workflow and resources of the team to meet contractual obligations. -- Liaise with IT partners/other functions to ensure that the team have the right tools / skills and processes to complete their duties. -- Act as a point of contact for the team in connection with any work-related concerns issues. -- Manage sickness/absence, holidays and training levels in accordance with processes and procedures. -- Develop and agree personal development plans for all direct reports. -- Hold regular 1:1s with team members and lead/document weekly team meetings. -- Complete the yearly performance reviews for direct reports. -- Maintain and improve customer satisfaction levels. Requirements: -- 7-10+ years of progressive experience towards IT leadership centered around IMAC, office moves, and building relocations. -- Experience managing and leading 10-20 direct reports preferred. -- Prior projects serving major office buildings in NYC strongly preferred. -- A ‘night owl' comfortable working nights and weekends regularly. -- Prior light project management experience a plus. -- Internal reporting, documentation, and forecasting experience preferred. Why Work with Merge IT? We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let's Stay Connected Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up. Be You. With Us. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let's make it happen.

Jobs are readily available for talented Psychic and Tarot readers on a professional 800 Phone line. Customers are provided excellent readings with readers that have undergone our evaluation efficiently. Numerous great incentives include holiday bonus, yearly spend will increase, and more. This is a chance to render services from home.

smart Trade Technologies is a software company providing electronic trading solutions. Our clients are investment banks, stock exchanges, brokers and hedge funds. smart Trade enables the management of financial workflows in real-time between different market participants. smart Trade's cutting-edge technology allows our clients to optimize their trading workflow while lowering total cost of ownership. Join us to be part of an innovative and global company with offices in London, Milan, Aix-en-Provence, New York, Singapore, Tokyo and Tunis. You will contribute to the ambitious development plan of the company. Job Description As a Client Services Expert, you will work closely with the Client Services Team Lead in driving the IT Support activities for the Americas region. You will act as a subject matter expert for the team and be primarily responsible for the front-line technical support of or product solutions and software application. In addition to managing product support tickets, phone calls, and emails, you will also assist clients with product how-to questions and technical issues. You will come to strengthen a dynamic and highly technical team, in your role you will: · Acts as a "referent" for the team on the technical, functional and procedures aspects. · Maintain a high level of customer satisfaction. · Manage support tickets, calls and emails. · Follow-up issues, and define the appropriate action plans. · Communicate client input to internal product development. · Work with cross-functional teams to ensure client objectives are met. · Identify potential system and client relationship enhancements. Qualifications · Communication skills and positive mind in order to efficiently communicate with the team and clients. · Experiences in a Client Services position in the industry of Foreign Exchange/Electronic trading. · General knowledge in Linux system. · General knowledge of Java is a plus · General knowledge in databases is a plus · Experience with the FIX protocol is a plus. · Experience in electronic trading related projects is ideal. · Able to define priorities and be self-organized Additional Information All your information will be kept confidential according to EEO guidelines.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Join our "DevOps for Content" revolution, where we partner with global brands and agencies to transform their end-to-end creative workflows-from ideation through activation-to unlock the GenAI-powered Content Supply Chain. As a Manager, Firefly Customer Engagement, you will lead, mentor, and inspire a team of AI Engagement Managers-our customer-embedded strategists and product owners-who shape and realize customers' GenAI transformation journeys. Your team operates at the intersection of product, engineering, enterprise consulting, and client advocacy, ensuring fast, iterative value realization that drives adoption, growth, and trust. This role calls for an inspiring people leader who balances mentorship with hands-on engagement. You'll serve as the ultimate advocate for your team and your customers-empowering your AI Engagement Managers to deliver value at speed, building long-term executive relationships, and ensuring the voice of the customer fuels Adobe Firefly's product innovation. If you are passionate about cultivating top consulting talent, scaling GenAI adoption, and translating bold ideas into measurable outcomes, this is your stage. What You'll Do Team Leadership * Recruit, coach, and empower a high-performing team of AI Engagement Managers. * Create a culture of customer obsession, product ownership, and continuous learning, centered on GenAI and Adobe Firefly. * Act as mentor and sponsor-guiding AI Engagement Managers on executive presence, value realization, and scalable playbooks. * Champion career development and inspire your team to raise the bar across every engagement. Customer Engagement & Program Delivery * Oversee and steer large-scale enterprise programs focused on Firefly and GenAI adoption. * Ensure your team applies Forward Deployed Engineering principles-rapid prototyping, iterative feedback, and agile collaboration with customers. * Act as the executive escalation point and trusted advisor for strategic customers. * Reinforce a culture of measurable impact-every engagement tied to business value and ARR growth. Strategic Leadership & Partnerships * Partner with Product, Engineering, and Customer Success to translate field insights into Firefly's roadmap. * Lead your team to pilot new features and best practices-accelerating adoption and shaping Adobe's GenAI delivery standards. * Represent your team in executive reviews, customer workshops, and cross-functional forums, elevating Firefly's role in the enterprise GenAI market. Thought Leadership * Stay current on GenAI, creative automation, and content supply chain advancements. * Enable knowledge sharing across teams, embedding lessons learned into reusable playbooks and scaling innovation across engagements. * Advocate for best practices in customer engagement, consulting excellence, and GenAI adoption inside and outside Adobe. What You Bring * 8+ years in digital strategy, enterprise consulting, or AI/ML roles; 2+ years in people leadership or team management. * Proven ability to lead customer-facing consulting talent-mentoring high-potential Engagement Managers to elevate impact and executive presence. * Deep understanding of GenAI, Adobe Firefly, and first- and third-party AI models, with the ability to translate concepts into business value. * Experience delivering enterprise-scale digital transformation or AI adoption programs with measurable impact. * Familiarity with Adobe Creative Cloud, Firefly, and GenStudio Modules; Adobe Experience Cloud knowledge is a plus. * Expertise in scaled agile delivery methodologies and tools (Jira, Workfront, Confluence, Miro). * Exceptional communication and executive influence-capable of simplifying complexity and driving alignment at the C-suite level. * Flexible, adaptable, and energized by fast-paced, high-growth environments. * Willingness to travel up to 30% for customer and team engagement. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $163,900 -- $267,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $184,800 - $267,600 In New York, the pay range for this position is $184,800 - $267,600 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

Reports To: Downtown Area Manager Employment Status: Part Time/Non-Exempt SLT is looking for people who are motivated, welcoming, and passionate about fitness to join our Tribeca & W14 team. Do you love fitness, community, and results? Then we want you to become a part of our growing SLTeam! KEY RESPONSIBILITIES Greet and engage clients in a positive and friendly manner Provide the highest level of client/customer service and hospitality to all clients/prospective clients Share pricing and class information with prospective clients Deliver Megaformer machine demos to new clients Complete studio tours with new clients Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience Ensure complete knowledge of Mariana Tek system Assist Management with day-to-day operations of the studio Ensure prompt response to studio emails; notify Studio Manager if needed Understand SLT product knowledge, policies and procedures for retail operations Complete basic Megaformer machine maintenance Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience Assist in retail inventory at the end of the month Complete opening and/or closing checklists Perform other studio duties as needed QUALIFICATIONS Mariana Tek software experience a plus Leadership experience a plus Must have superior customer service skills Must have excellent interpersonal skills and a service-oriented outlook Must be highly organized Ability to work independently as well as on a team Should have a strong ability to communicate clearly with team members, clients and senior management Must be able to move and/or lift heavy items, up to 50 lbs. WORK REQUIREMENTS Must be available to work: Minimum of two shifts per week; minimum 4 hours each Ability to work flexible hours; early morning/late night/weekends Some holidays (open year-round) Please indicate your week over week availability as specifically as possible in the questions attached PERKS Free drop-in classes at any SLT location Drop in partnerships at various fitness studios around NYC Discounts on wellness services in NYC Retail Discount SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Who we are: Proxymity is a pioneering investor communications platform. Our unique, cutting-edge solutions connect global listed companies with their shareholders, via their intermediaries, in real time. This creates a more efficient, accurate and transparent communication flow for the industry, whilst our platforms, built on highly scalable technology, provide full compliance with the latest regulations. Proxymity is here to change the investor communications landscape. Our mission is to make Proxy Voting and other Asset Servicing processes easier and more efficient. Our purpose is to solve complex problems for our customers and add value throughout the investor ecosystem through our connectivity and technology capabilities. We are a fast-growth scale-up, rapidly growing our global presence, footprint and employee numbers. We are backed by some of the most influential names in the financial industry and have extensive growth plans in place for the future. What we're looking for: Smart, energetic and inquisitive individuals to join our Client Services team in New York. You will perform a critical role in delivering professional, multi-faceted, first-class client service to our expanding network of customers and partners. You will become a key contributor throughout the growth phases of Proxymity, supporting various pivotal activities and will have the opportunity to expand and develop your remit and role as the needs of the business continue to grow. Core Responsibilities: The core responsibilities for this role include, but are not limited to; Be the first point of contact between our clients and the business Review, respond and resolve client enquiries within agreed SLA's Build and maintain productive working relationships with clients and other stakeholders to build trust and foster positive collaboration Conduct thorough root cause analysis and query trending to identify strategic remediation actions Oversight of processing checklist completion on a daily basis Understand and track current and future workloads and prepare appropriate plans to ensure balanced assignment across the team Adapt and assign resources appropriately to manage daily and forecast workloads Proactively monitor team capabilities and plan for remediation of identified gaps in knowledge Work in partnership with global operations hubs and other internal stakeholders Execute daily tasks with a client focused approach Ask questions to challenge the status quo Identify opportunities for process, platform and control environment improvements Liaise across the company to coordinate participation and engagement with the change agenda Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation Oversee the day-to-day management of team workloads and priorities Act as point of contact for the team to internal / external partners and stakeholders Continuously develop team members through structured appraisals, training and ongoing feedback Maintain clear communication channels in to and out of the team Provide cover for the Team Manager as necessary Execute administrative managerial duties on a timely and efficient basis Ensure that the team are aware of, understand, and operate in a way to achieve, its goals and objectives Ensure that the goals of the team align with those of the department and the company Lead the hiring and training of new employees to the team Produce management information metrics to support performance monitoring Create a culture of inclusion and belonging, leading by example Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner Be an ambassador for the team, Operations and Proxymity, always Requirements 3 years'+ experience within a client service environment or equivalent experience Proven experience of effective workflow management across teams Proven supervisory experience, managing, coaching and developing diverse teams Understanding of the Securities Services industry and Asset Servicing products or similar Proven project management skills Strong attention to detail Excellent written and verbal communication skills Proficient in Microsoft suite of applications Self-sufficient yet team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients Ability to execute in a high pressure, fast paced environment Excellent organisation with a flexibility to manage changing priorities and respond to time constraints Fast learning to understand complex business processes and initiative to build necessary knowledge Innovative mindset to identify opportunities for process and control improvements Seeks and acts upon feedback with a focus on personal development Desirables or willingness to learn: Knowledge of the Investor communications industry and practices Experience of working within a start-up / scale-up organisation Problem solving and critical thinking skills Experience of managing diverse, offshore and remote teams Fluency in another language Knowledge of programming / coding languages and applications Benefits 401K plan Private health insurance 25 annual days leave Birthday off in addition to annual leave Access to Absorb Learning Improved family-friendly policies Work your way 2 duvet days a year 1 volunteer day a year 4-week sabbatical after 4 years at Proxymity Workation - Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year. Companywide parties twice a year Team drinks A company wins programme To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application. If you could please take a few minutes out of your day to complete this that would be much appreciated.

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients. Job Description Major Duties and Responsibilities ● Establish, nurture and grow client relationships within existing US client portfolio and across new opportunities on pre-agreed Life Sciences accounts ● Evaluate and manage strategic business leads, initiatives, partnerships and/or collaborations - both as standalone organization, as well as in collaboration with wider Accenture accounts ● Direct opportunities from idea to contract sign-off, and ensure client satisfaction at the highest level. This includes active contribution from a commercial perspective, as well as strategic direction and operational support during this process ● Contribute to the overall strategic commercial direction of boomerang, and remain aligned with all other regions to ensure a unified offering and messaging ● Develop a growth strategy focused both on financial gain and customer satisfaction ● Promote the company's products/services addressing or predicting clients' objectives ● Present to and consult with management on business trends with a view to developing new services, products, and distribution channels. ● Work with internal teams to plan and develop RFPs/proposals that speaks to the client's needs, concerns, and objectives ● Direct accountability for achieving sales targets in terms of sales ($$) and year-on-year growth consistent with overall business growth objectives Qualifications ● Must have +5 years' experience in digital marketing, preferably in pharmaceutical/medical and/or healthcare sector ● Must have +5 years of progressive experience in business development managing accounts of +$1m ● Demonstrated ability to acquire and grow a client base, client retention skills ● Ability to both control opportunities from an eagle-eye perspective, as well as to roll up sleeves and contribute to operational tasks ● Direct experience working for a digital agency, and in-depth knowledge of web and content management, digital metrics and analysis across channels, design thinking and promotional activities Additional Information Regards, Sara Tim ********** Ext-4390

About us Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere-from the office to special occasions (and everywhere in between). Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us? POSITION OVERVIEW Embraces our diverse, inclusive culture through their behaviors, participating in all activities related to providing a welcoming, safe, and inclusive environment to all associates and customers. The Concierge will greet all customers, model selling behaviors, contribute to the efforts to prevent shrink and raise and maintain safety awareness. RESPONSIBILITIES/ACCOUNTABILITIES Provides a presence at the store entrance that offers a welcoming, safe, and inclusive experience to all associates and customers. Prevents theft through customer service, teamwork, and communication with all employees. Offers exceptional customer service in the front of the store. Ensures that the Customer remains the top priority while balancing required tasks. Represents the Brand by adhering to Brand's dress code guidelines. Branded shirts will be provided to be worn with associates own dress pants. Leverages tools and takes action to drive operational excellence through Standard Operating Procedures (SOPs). Completes daily assigned tasks to ensure store runs smoothly and meets all Brand standards and guidelines. Assists with New Hire onboarding and ongoing Associate training relating to Asset Protection. Collaborates with internal partners to accomplish assigned tasks. Reports to work as scheduled; records time worked accurately by using Brand's Time and Attendance system; remains flexible to the needs of the business. Assists customers who have scannable QR code refunds at the front of the store. Assists customers with BOPIS Orders/Transactions. Places items on hold for customers and ensures hold policy is to company standard. Assists with line management on high volume sales days. Assists customers with ordering items online with company technology, i.e., iPad. Answers the store phone and assist customers over the phone. Assists the store team by completing coat and bag checks. Additional responsibilities as assigned by Store, District, Asset Protection Team, or Regional Leaders. POSITION REQUIREMENTS Ability to organize and prioritize assignments, meeting deadlines with minimal supervision. Communicates effectively with Customers, Managers, Store Associates, Peers, and Corporate partners. Contributes to team commitment and a positive, inclusive environment. Takes initiative and make decisions in a timely/urgent manner. ides by all company policies as well as any other standards communicated by management. Must be technology proficient and able to operate the Point of Sale (POS) System. Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts. Ability to maneuver around salesfloor, stockroom, office, lift upto 30 lbs., and retrieve and stock merchandise with or without a reasonable accommodation. Location: Store N2563-141 Fifth Avenue-ANN-New York, NY 10010Position Type:Regular/Part time Pay Range: $18.00 - $22.50 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.