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Job outlook for customer service team leads in the United States
Customer service team lead job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected customer service team lead job growth rate is -4% from 2018-2028.
About -105,300 new jobs for customer service team leads are projected over the next decade.
Customer service team lead salaries have increased 11% for customer service team leads in the last 5 years.
There are over 263,747 customer service team leads currently employed in the United States.
There are 249,105 active customer service team lead job openings in the US.
The average customer service team lead salary is $36,623.
Are customer service team lead jobs in demand?
No, customer service team lead jobs are not in demand. Customer service team lead demand is projected to decline -4% from 2018 to 2028.
Customer service team lead job and salary trends over time
Compare the number of customer service team lead jobs and the average customer service team lead salary over time.
Customer service team lead jobs over time
Customer service team lead job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 263,747 | 0.08% |
| 2020 | 266,488 | 0.08% |
| 2019 | 275,275 | 0.08% |
| 2018 | 271,333 | 0.08% |
| 2017 | 262,922 | 0.08% |
Average customer service team lead salary over time
Customer service team lead salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $36,623 | $17.61 | +3.2% |
| 2025 | $35,478 | $17.06 | +2.8% |
| 2024 | $34,497 | $16.58 | +2.6% |
| 2023 | $33,618 | $16.16 | +1.8% |
| 2022 | $33,015 | $15.87 | +1.8% |
Customer service team lead jobs by state
The map below shows you the number of customer service team lead job openings in each state. The darker areas on the map show where customer service team leads earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for customer service team leads
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Maine | 1,335,907 | 918 | 69% |
| 2 | Minnesota | 5,576,606 | 3,526 | 63% |
| 3 | Delaware | 961,939 | 594 | 62% |
| 4 | New Hampshire | 1,342,795 | 766 | 57% |
| 5 | Idaho | 1,716,943 | 969 | 56% |
| 6 | Montana | 1,050,493 | 593 | 56% |
| 7 | Wyoming | 579,315 | 321 | 55% |
| 8 | Illinois | 12,802,023 | 6,486 | 51% |
| 9 | Utah | 3,101,833 | 1,596 | 51% |
| 10 | District of Columbia | 693,972 | 354 | 51% |
| 11 | Vermont | 623,657 | 321 | 51% |
| 12 | Iowa | 3,145,711 | 1,568 | 50% |
| 13 | Alaska | 739,795 | 373 | 50% |
| 14 | Alabama | 4,874,747 | 2,338 | 48% |
| 15 | New Mexico | 2,088,070 | 995 | 48% |
| 16 | Maryland | 6,052,177 | 2,817 | 47% |
| 17 | Colorado | 5,607,154 | 2,663 | 47% |
| 18 | Georgia | 10,429,379 | 4,807 | 46% |
| 19 | Arkansas | 3,004,279 | 1,391 | 46% |
| 20 | Kansas | 2,913,123 | 1,332 | 46% |
Most common cities for customer service team leads
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Boston | 21 | 3% | $39,832 |
| 2 | Brentwood | 1 | 2% | $41,409 |
| 3 | Chesterfield | 1 | 2% | $38,370 |
| 4 | Cypress | 1 | 2% | $41,583 |
| 5 | New York | 44 | 1% | $42,598 |
| 6 | Boca Raton | 1 | 1% | $36,166 |
| 7 | Cedar Rapids | 1 | 1% | $35,916 |
| 8 | Centennial | 1 | 1% | $35,522 |
| 9 | Columbia | 1 | 1% | $44,264 |
| 10 | Philadelphia | 4 | 0% | $41,237 |
| 11 | Austin | 2 | 0% | $41,829 |
| 12 | Omaha | 2 | 0% | $35,313 |
| 13 | San Antonio | 2 | 0% | $41,968 |
| 14 | Albuquerque | 1 | 0% | $31,843 |
| 15 | Columbus | 1 | 0% | $35,803 |
| 16 | Dallas | 1 | 0% | $40,921 |