Customer service team manager part time jobs - 36 jobs
HCM Service Assurance PM/Lead(IT Consultant 3)
Dasstateoh
Columbus, OH
HCM Service Assurance PM/Lead(IT Consultant 3) (2500042H) Organization: Administrative ServicesAgency Contact Name and Information: Mark Rider, *********************** Unposting Date: OngoingWork Location: General Services Center 4200 Surface Road 1st Floor Columbus 43228-1313Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $50.09-69.27 per hour Schedule: Full-time Work Hours: M-F 8:00AM-5:00PMClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Information TechnologyTechnical Skills: Computer Literacy, Interpreting Financial Statements, Accounting and Finance, Payroll/Benefits Administration, Project ManagementProfessional Skills: Active Learning, Verbal Communication, Written CommunicationPrimary Technology: ORACLE Agency OverviewAbout Us:The Ohio Department of Administrative Services (DAS) takes great pride in its work to support the priorities of the DeWine-Tressel administration to ease access for those doing business with the state, secure state data and technology resources, and create efficiencies for our state government partners while keeping costs in check. DAS is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards, and commissions. DAS program areas serve our Ohio government customers, who in turn directly serve the interests of Ohioans. We help procure goods and services, deliver information technology and mail, recruit and train personnel, promote equal access to the state workforce, lease and manage office space, process payroll, print publications, and perform a variety of other services. The Office of Information Technology (OIT) delivers enterprise information technology and telecommunication services as well as IT policy and standards, lifecycle investment planning, and privacy and security management.Job DescriptionAbout us:Acts as primary Ohio Administrative Knowledge System (OAKS) interface to and from business owners and stakeholders and its ManagedServices Vendors (MSV) to help ensure that OAKS HR/Payroll systems provide optimal levels of support for the HR/Payroll operations of the State of Ohio. In this role the HR/Payroll Systems Services Leader: Ensures contract adherence for MSV execution, service delivery, and overall performance across the portfolio of projects and day-to-day operations Proactively manages the business/customer relationship.Understands business priorities and portfolio of business initiatives to effectively managecustomer expectations and set OAKS priorities.Works with business stakeholders and MSV personnel to translate business requirements into system solutions that may result in technical designs for enhancements, statements of work, and/or change order requests.Oversees requirements analysis and documentation.Coordinates use of MSV discretionary hours for enhancements.Develops Requests for Proposals, Statements of Work, and Change Requests for procured project services.Provides relevant OAKS HR/Payroll systems support status reports.Communicates OAKS operational events, priorities, deadlines, and outages.Studies and approves requests for enhancements to OAKS HR/Payroll system modules.Leads capacity planning and pipeline management.Reviews and approves production migrations.Acts as an escalation point to resolve serious HR/Payroll system issues.Leads, directs, and supervises the activities of a small team of information technology (IT) systems operations professionals that helps maintain the suite of OAKS HR/Payroll systems (primarily composed of Oracle/PeopleSoft systems) that support the HR/Payroll business needs of its state-wide customers. In this role the HR/Payroll Systems Services Leader:Gives directions to lower-level State and 1099 Contractor IT personnel who work in coordination with the MSV to support OAKS systems and operations.Works with business stakeholders and MSV to help guide overall day-to-day HR/Payroll operations and schedules.Drives collaboration with key business, MSV, Security, and other critical technical stakeholder organizations in support of business/technology operations and issue resolution.Helps resolve system issues and ensures that service level agreements are met.Proactively identifies and implements service improvements in operational delivery processes.Acts as Project Manager for projects related to OAKS HR/Payroll system modules (e.g., payroll, benefits, human resources, time and attendance and performance management). In this role the HR/Payroll Systems Services Leader:Manages or oversees multiple projects.Monitors project progress and attends information exchange and touchpoint meetings with project teams and stakeholders.Provides relevant project status reports (e.g., executive, OAKS management, weekly updates).Develops, implements, and enforces program and project policies and procedures.Oversees project financials and vendor contract compliance.Participates in review and approval of vendor estimates (e.g., level of effort).Studies and approves project deliverables.Coordinates business resource needs, capacity planning, and pipeline management.Performs overall project scheduling coordination Coordinates and supports business functional testing efforts.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of undergraduate core program coursework in information technology, electrical engineering or telecommunications; 5 yrs. exp. in information systems analysis, design & operations; 18 mos. exp. in project/program management; 2 courses or 6 mos. exp. in budgeting. -Or 12 mos. exp. as Information Technology Consultant 2, 64162. -Or equivalent of Minimum Class Qualifications for Employment noted above. Supplemental InformationKnowledge of:Project ManagementApplicationmanagement/outsourcing experience Computer ScienceSkill in:PeopleSoft Human Capital ManagementExperience working with MS office 365 suite Verbal and written communication skills in Large/complex organization Timekeeping systems Document Management SystemsHiring and Learning Management Systems Tier-One System Integrator firm providing PeopleSoft/Oracle professional services Ability to:Interface and resolve issues across all levels of an organization Upgrade and/or application patch, bundle, or image experience ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$50.1-69.3 hourly Auto-Apply 17h ago
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CUSTOMER SVC/ASST DEPT LEADER
Kroger 4.5
Hilliard, OH
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customerservice. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Retail or CustomerService experience
Desired
* High school diploma or equivalent
* Management experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect among associates.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
* Assist with monitoring and control supply expenses for the department.
* Assist with managing cash control, sales and cash items and records for the store.
* Manage the scheduling of Front-end associates to provide adequate department coverage.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Assist with creating and execute budgets and scheduling of labor in partnership with store management.
* Assist in the development and implementation of department action plans to achieve desired results.
* Collaborate with Front-end associates and promote teamwork.
* Display a positive attitude.
* Stay current with present, future, seasonal and special ads.
* Adhere to all food safety regulations and guidelines.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Notify management of customer or employee accidents.
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Adhere to all local, state and federal laws, and company guidelines.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
$87k-140k yearly est. Auto-Apply 8d ago
Customer Experience Manager, Part Time
Michaels 4.2
Hilliard, OH
Store - COLUMBUS-HILLIARD, OHDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customerservice.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$13.00 - $16.80
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$13-16.8 hourly Auto-Apply 60d+ ago
Customer Service Manager [IN-OFFICE]
State of Ohio 4.5
Columbus, OH
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Ohio Department of Public Safety - Bureau of Motor Vehicles/Telecommunications
Report In Location\: 1970 West Broad Street, Columbus, OH 43223
Work Hours\: Monday - Friday, 8\:00 a.m. - 5\:15 p.m. (Hours may vary)
***THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK***
Perks of Working for the Ohio Department of Public Safety
• Multiple pay increases over your first years of service!
• Free Parking!
• Free onsite Gym!
• Onsite Cafeteria!
What You'll Do as a CustomerServiceManager
• Plan, coordinate, promote & direct assistance & informational services to respond to complaints, inquiries &/or requests for information for variety of clients & supervise assigned staff:
• Greet & respond to in-person, telephone, online, &/or written inquiries in a professional, courteous, friendly, respectful & timely manner to ensure positive internal &/or external customerservice;
• Listen carefully to internal &/or external customer's questions &/or concerns & ask appropriate follow-up questions to verify understanding;
• Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm commitment as to when a response will be provided;
• Follow-up to ensure all of the customer's questions &/or concerns have been thoroughly answered;
• Under direction of the Chief & Assistant Chief of the Bureau of Motor Vehicles (BMV) Telecommunication section, plan, coordinate, promote &/or direct assistance to respond to inquiries, complaints, & information requests from the general public regarding vehicle registration, driver license issuance, driver license suspension, & reinstatement questions;
• Research, investigate & process consumers inquiries & provide information.
Click here to see the full position description
12 mos. trg. or 12 mos. exp. in departmental operations & programs, policies & procedures for assigned agency;
AND 12 mos. trg. or 12 mos. exp. in federal & state laws regarding operation of assigned agency;
AND 1 course or 3 mos. exp. in public relations;
AND 1 course or 3 mos. exp. in applications of mathematical, analytical &/or statistical methods used in formulating & solving problems or in decision making;
AND 1 course or 3 mos. exp. in public speaking, speech or communication;
AND 6 mos. trg. or 6 mos. exp. in supervisory principles/techniques.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
Helpful Tips for Applying:
1. Be detailed when describing your current/previous work duties.
The more the better!! Don't just write "see attached resume".
2. Tailor your application for each position you apply for.
You should clearly describe how you meet the minimum qualifications outlined in this job posting.
3. Respond to all questions asked.
If you do not have the education/training/experience that is being asked, select either "No" or "N/A.
Job Skill\: CustomerService
Bureau of Motor Vehicles
Oversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective.
Background Check Information
A BCI/FBI fingerprint check and background check may be required on all selected applicants.
To request a disability accommodation, please email ************************* as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
$29k-37k yearly est. Auto-Apply 11d ago
Engagement Specialist
Action for Children 3.9
Columbus, OH
Who We Are
Action for Children is the local child care resource and referral agency in Central Ohio. Our mission is to transform the lives of children by supporting, empowering, and advocating for the adults who make the biggest impact on children's lives-their parents, caregivers, and teachers.
What You'll Do
Action for Children is looking for a creative, energetic individual to work in the Family Asset Building program as a Part-Time (20 hours weekly) Engagement Specialist. In this role you will support Action for Children's Central Intake program for entry into Help Me Grow and other home visiting programs sponsored by the Ohio Department of Children & Youth. You will work with parents in determining the appropriate resources and needs for their family and assist them in accessing those resources.
Major responsibilities include:
Processing calls to engage families in home visiting programs: determining program referral eligibility, and assigning referrals to appropriate program services
Performing live data entry into Central Coordination databases with attention to detail to create electronic records
Answering agency and departmental phone lines; maintaining a consistent positive, helpful attitude
Providing appropriate information to callers and referring callers to resources as needed
Following up with referral sources via mail or email as required - Maintaining accurate and complete documentation/records - Scanning and e-mailing completed referrals to appropriate providers
Supporting parents in accessing community resources
Attending affiliate meetings, parenting team meetings and All Staff meetings at Action for Children
Developing reports by using the database as needed
Successful candidates will have
Ability to interact with families of different backgrounds and cultures
Have strong knowledge about child socio-emotional principles and child development
Knowledge of local community resources and three years' experience working with economically challenged families and their children in a team setting desired
Proven ability to maintain timely and accurate records/data for program reporting
Proficiency with technology (proprietary databases) and experience with Microsoft Office Suite
Have a valid driver's license, car insurance and access to own transportation
Qualified candidates will be self-motivated, creative, flexible, committed to customerservice and a team player
Desired but not Required
Bachelor's degree in Social Work, Counseling, Education, Business or related field (Preferred)
Bilingual English/Spanish is a plus
Why You'll Love To Work at Action for Children
We offer Medical, Dental, and Vision coverage after 30 days of employment
We promote a balanced work-life company culture. We offer a generous PTO plan including vacation, sick, and personal time. This includes 9 paid holidays and 4 floating holidays.
We embrace parenthood with 12 weeks of paid parental leave
We help you plan for your future by offering a 403(B) with an employer match
How To Apply
Interested individuals should apply online at:
************************************************************************************************************************ Id=19000101_000001&lang=en_US
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. Please note, the selected candidate will be required to submit to our background and reference checking process.
Action for Children is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
**Action for Children has adopted a mandatory COVID-19 vaccination policy for all current and future employees focused on safeguarding the health and safety of our employees and their families; our customers and visitors; and our community. Action for Children is an equal opportunity employer and does allow for accommodations based on medical exemptions and/or sincerely held religious beliefs. **
$26k-33k yearly est. Auto-Apply 60d+ ago
Student Engagement Specialist
Legends Global
Columbus, OH
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
LEGENDS & THE PHIO STATE UNIVERSITY ALUMNI ASSOCIATION PARTNERSHIP
Legends and The Ohio State University Alumni Association (OSUAA) have partnered to enhance engagement with Buckeye graduates around the world. The higher education fundraising landscape has transformed throughout the past decade and we recognize efforts to successfully engage alumni and friends must evolve. The partnership will introduce a new Engagement Center to identify constituents' interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends.
THE OHIO STATE UNIVERSITY ALUMNI ASSOCIATION
Our alumni family - 560,000-strong - is a diverse, vibrant, and growing community dedicated to making our world better. Our alumni are risk takers and innovators. They are dreamers and doers. The Alumni Association is dedicated to helping all alumni thrive and connect through our clubs and societies that span worldwide, special events, career guidance and more. Our goal is to continue producing strong relationships between our alumni and Ohio State.
THE ROLE
We are currently seeking Ohio State students with an interest in developing their communication skills, growing fundraising knowledge and expanding their network! The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customerservice. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University.
ESSENTIAL FUNCTIONS
Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University.
Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association.
Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising.
Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations.
Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication.
Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives.
SUCCESS CRITERIA
Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University.
Connect constituents with relevant and meaningful engagement and philanthropic opportunities.
Ensure that predetermined team and individual engagement and fundraising goals and metrics are met.
Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts.
Positively contribute and participate in workplace culture and activities.
Development and Growth Opportunities:
Opportunity for leadership roles as a Student Supervisor.
Student supervisors are responsible for leading the student team and assisting the Manager in implementing strategy, training new hires, managing shift games, activities, and statistics/performance (among other responsibilities).
Professional Development Series:
Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries.
Build your professional network on the job
Alumni Education: Build a greater understanding of each college at the University
Hear about Alumni career paths that were jumpstarted in the same position that the students are now in
Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners
Post-graduation full-time opportunities with Legends and The Ohio State University.
Collaborative, energetic, fun, competitive and career-focused environment. Various in-shift games, activities, and incentives.
COMPENSATION AND BENEFITS:
Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year.
Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process.
Various daily, weekly, and monthly incentives and competitions with various prizes.
Flexible work hours that are configured to work for current part-time or full-time students.
Requirements:
Ability to work a combination of evening and weekend shifts - Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm.
Times outside of these hours (daytime and early afternoon) are available as well on a case by case basis.
Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals.
Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni.
Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.)
Preferences:
Currently enrolled as a student at The Ohio State University.
Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely.
Working knowledge of Microsoft Office and any related CRM experience.
STUDENT TESTIMONIES
“I chose to work at the EC because I knew it would help with my professional development. I did not expect it to change my life in so many positive ways. Here, I have learned how to get out of my comfort zone, become an effective communicator, and have a lasting impact on the university through my fundraising efforts. The EC has taught me how to lead by example, and I am so proud to be apart of a diverse team of individuals who are all working toward the advancement of Ohio State. My time as a student engagement specialist has inspired me to hopefully continue my work once I graduate as I apply to become full-time specialist at the Engagement Center.” - Haley, Current Full Time Engagement Specialist and former Student Supervisor
“After transferring from Ohio State Lima to main campus, I needed a job to help support myself for my first time living alone. Being an extremely reserved person, I never thought I would excel at a job like this because of its social nature, but chose to apply to become more confident and professional. I had never thought about a career in philanthropy until I worked here and I made the decision to change my field of study because of this job. After being promoted into two leadership roles as a student, I am now working full-time at the Engagement Center with opportunities and connections you cannot find anywhere else. The skills and lessons I learned being in a leadership position pre graduation is something that you do not find at just any campus job.” - Jasmine, Current Full Time Engagement Specialist and former Lead Student Supervisor
WORKING CONDITIONS
Location: On Site - University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$13.5 hourly 60d ago
Student Engagement Specialist - Ohio State University
Asmglobal
Columbus, OH
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
LEGENDS & THE PHIO STATE UNIVERSITY ALUMNI ASSOCIATION PARTNERSHIP
Legends and The Ohio State University Alumni Association (OSUAA) have partnered to enhance engagement with Buckeye graduates around the world. The higher education fundraising landscape has transformed throughout the past decade and we recognize efforts to successfully engage alumni and friends must evolve. The partnership will introduce a new Engagement Center to identify constituents' interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends.
THE OHIO STATE UNIVERSITY ALUMNI ASSOCIATION
Our alumni family - 560,000-strong - is a diverse, vibrant, and growing community dedicated to making our world better. Our alumni are risk takers and innovators. They are dreamers and doers. The Alumni Association is dedicated to helping all alumni thrive and connect through our clubs and societies that span worldwide, special events, career guidance and more. Our goal is to continue producing strong relationships between our alumni and Ohio State.
THE ROLE
We are currently seeking Ohio State students with an interest in developing their communication skills, growing fundraising knowledge and expanding their network! The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customerservice. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University.
ESSENTIAL FUNCTIONS
Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University.
Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association.
Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising.
Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations.
Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication.
Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives.
SUCCESS CRITERIA
Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University.
Connect constituents with relevant and meaningful engagement and philanthropic opportunities.
Ensure that predetermined team and individual engagement and fundraising goals and metrics are met.
Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts.
Positively contribute and participate in workplace culture and activities.
Development and Growth Opportunities:
Opportunity for leadership roles as a Student Supervisor.
Student supervisors are responsible for leading the student team and assisting the Manager in implementing strategy, training new hires, managing shift games, activities, and statistics/performance (among other responsibilities).
Professional Development Series:
Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries.
Build your professional network on the job
Alumni Education: Build a greater understanding of each college at the University
Hear about Alumni career paths that were jumpstarted in the same position that the students are now in
Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners
Post-graduation full-time opportunities with Legends and The Ohio State University.
Collaborative, energetic, fun, competitive and career-focused environment. Various in-shift games, activities, and incentives.
COMPENSATION AND BENEFITS:
Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year.
Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process.
Various daily, weekly, and monthly incentives and competitions with various prizes.
Flexible work hours that are configured to work for current part-time or full-time students.
Requirements:
Ability to work a combination of evening and weekend shifts - Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm.
Times outside of these hours (daytime and early afternoon) are available as well on a case by case basis.
Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals.
Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni.
Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.)
Preferences:
Currently enrolled as a student at The Ohio State University.
Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely.
Working knowledge of Microsoft Office and any related CRM experience.
STUDENT TESTIMONIES
“I chose to work at the EC because I knew it would help with my professional development. I did not expect it to change my life in so many positive ways. Here, I have learned how to get out of my comfort zone, become an effective communicator, and have a lasting impact on the university through my fundraising efforts. The EC has taught me how to lead by example, and I am so proud to be apart of a diverse team of individuals who are all working toward the advancement of Ohio State. My time as a student engagement specialist has inspired me to hopefully continue my work once I graduate as I apply to become full-time specialist at the Engagement Ce
nter.” - Haley, Current Full Time Engagement Specialist and former Student Supervisor
“After transferring from Ohio State Lima to main campus, I needed a job to help support myself for my first time living alone. Being an extremely reserved person, I never thought I would excel at a job like this because of its social nature, but chose to apply to become more confident and professional. I had never thought about a career in philanthropy until I worked here and I made the decision to change my field of study because of this job. After being promoted into two leadership roles as a student, I am now working full-time at the Engagement Center with opportunities and connections you cannot find anywhere else. The skills and lessons I learned being in a leadership position pre graduation is something that you do not find at just any campus job.” -
Jasmine, Current Full Time Engagement Specialist and former Lead Student Supervisor
WORKING CONDITIONS
Location: On Site - University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$13.5 hourly Auto-Apply 60d+ ago
Manager, Lab Support Services
Labcorp 4.5
Dublin, OH
Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? Labcorp is seeking a Pre-Analytical Support ServicesManager to join our team in Dublin, OH. In this position you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at Labcorp: "Improving Health, Improving Lives".
**Pay Range: $74,000 - $90,000 per year
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: Monday- Friday 12:00am (Midnight)- 8:30am, Additional days and hours as needed.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities:
Manage the daily operational activities of the specimen accessioning department
Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed
Directly supervise, train, and mentor support services supervisors and have ownership and responsibility for all departmental staff
Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT
Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory directors or corporate operations
Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality of laboratory testing as well as professional conduct
Manage staff including recruiting & hiring qualified and enthusiastic employees, performance management, training and development
Ensure effective communication with leadership, clients, sales, corporate operations, as well as direct reports and all departmental staff
Conduct departmental meetings and ensure appropriate departmental communication
Investigate deviations from established procedures to ensure effective corrective action
Maintain knowledge in the assigned departments
Maintain a clean and safe work environment
Requirements:
High school diploma is required; Associate's or higher degree is preferred
Prior supervisor experience managing several direct reports
Previous experience managing people leaders is a plus
Minimum 5 years of relevant job experience
Experience in a high volume clinical laboratory or production environment is required.
Direct Accessioning experience required
General understanding of laboratory operations, policies and procedures
Proven success in training and developing pre-analytical employees
Ability to problem solve and provide solutions under minimal supervision
Proficient with Laboratory Information Systems and Microsoft Office
Strong communication skills; both written and verbal
High level of attention to detail with strong organizational skills
Comfortability making decisions in a changing environment
Ability to handle the physical requirements of the position
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$28k-35k yearly est. Auto-Apply 2d ago
Customer Service Lead - Part-Time
Burlington 4.2
Hilliard, OH
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **CustomerService Lead** ! As the Part Time CustomerService Lead, under the guidance of the Assistant Store Manager and CustomerService Supervisor, you'll be responsible for leading day-to-day customerservice initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customerservice at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customerservice remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
**Key Responsibilities:**
+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
**Requirements:**
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** $14.00 per hour - $14.00 per hour
**Location** 01138 - Hilliard
**Posting Number** P1-1076676-3
**Address** 1760 Hilliard Rome Rd
**Zip Code** 43026
**Position Type** Regular Part-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** $14.00 - $14.00 per hour
$14-14 hourly 60d+ ago
Customer Experience Manager, Part Time
Michaels Stores 4.3
Hilliard, OH
Store - COLUMBUS-HILLIARD, OH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customerservice.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$13.00 - $16.80
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Job Title: CustomerServices Specialist (20/24 hr./Non-Exempt/Part-time) Location: Canal Winchester Branch Starting Pay Range: $18.01 - $23.26 hourly (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy
Our Commitment to Diversity
Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.
At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: ************************************************************* What We Offer:
A robust benefits package that supports your physical, mental, and financial well-being.
Comprehensive medical, dental, and vision plans to meet your healthcare needs.
A qualified employer for Public Service Loan Forgiveness .
Access to mental health resources and employee assistance programs for your peace of mind.
Generous paid time off and leave options to balance your work and personal life.
Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
A variety of voluntary and supplemental insurance plans to complement your lifestyle.
Comprehensive overview of our benefits: **************************************************
About the Position:
As a CustomerServices Specialist, you will serve as a primary contact point for customers using the library. You are responsible for ensuring a positive customer experience by determining customer needs, analyzing and solving problems, and directing customers to appropriate staff and resources. Specific job responsibilities may vary based on work location. Position Schedule
Combination of mornings, afternoons, and evenings
Alternating Friday/Saturday shifts (as scheduled)
Sundays 1:00pm - 5:00pm (as assigned)
What You'll Do:
Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials as needed.
Supports location's customerservice plan by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e-mail, instant message, etc.; locating or retrieving materials for customers; assisting customers with library technology; supporting the code of conduct; assisting location staff with program preparation at the location and off-site; and sharing early literacy skills with customers.
Assists customers with library card accounts in person, over the phone, by e-mail, instant message, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts, and ensuring accuracy of the account.
Manages money at the location, including balancing and reconciling cash drawers, checking receipts and records from various money collection machines, preparing deposits, completing reports, etc.
Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation with customer, and negotiating.
Assists with location operations including opening and closing procedures; unlocking or locking of doors; ordering and maintaining location supplies; maintaining public materials and bulletin boards; maintaining location lost and found collections; ensuring that the location is neat, orderly, appealing and inviting to customers and staff; creating daily task schedules; gathering and reporting statistical data and other clerical duties as assigned.
Maintains library collection by identifying and solving problems with library materials; performing cleaning of library materials; processing withdrawn and donated materials; pulling materials from the shelves for review by information staff based on criteria such as condition, age, and frequency of use; maintaining customer reserve shelves; and processing various reports which involve searching for library materials.
Provides training on library technology to customers and staff one-on-one; may assist Information staff in classroom settings. Responsible for trouble shooting technology problems at the location, notifying and coordinating with Information Technology staff as needed.
Coordinates volunteer activities, and orients volunteers and new staff to CustomerServices Specialist tasks.
Performs additional duties as assigned including serving on task forces, committees, etc.
Minimum Qualifications:
High School Diploma or G.E.D required.
Ability to express self effectively and concisely, both orally and in writing.
Knowledge of Internet and database services.
Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems.
Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.
Working Conditions and Physical Demands
The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).
Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.
$18-23.3 hourly Auto-Apply 2d ago
Food/Consumables Team Supervisor
Walmart 4.6
Washington Court House, OH
Hourly Wage: **$20 - $33 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Full-Time**
Available shifts:
Location
**Walmart Supercenter #3251**
1397 LEESBURG AVE, WASHINGTON COURT HOUSE, OH, 43160, US
Job Overview
Food and Consumable associates are focused on two things: taking care of customers and creative merchandising. They move incoming merchandise out to the salesfloor and create seasonal display features to meet the needs of the customer.
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (***********************************************************************
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
$20-33 hourly 60d+ ago
FT Social Services Leader
NCR at Home Health and Wellness 4.3
Chillicothe, OH
Job Description:Social Services LeaderFull TimeChillicothe OH
Traditions of Chillicothe, located in Chillicothe Ohio, is a 5 Star Rated skilled nursing and assisted living, community with a team of health care professionals that is unmatched in the area!
We are owned and operated by National Church Residences, the nation's largest provider of affordable senior housing and health care services.
We are seeking a social services leader who will share in our vision to advance better living and care for seniors!
Qualified candidates for this position offer:
Education: Prefer a Bachelor's degree in Social Work.
Experience: One to two years working as a Social Worker, in a health care setting preferred.
In return, National Church Residences offers an excellent total reward package
Medical & Rx (both PPO & HDHP w/HSA) - including coverage for Fertility
Dental, Vision, Life, AD&D, Accident, Hospital Indemnity, Critical Illness & Pet Insurance
Flexible Spending accounts for health, dependent care, transportation and parking
Parental Leave for 4-weeks @ 100% pay
Short & Long-term Disability coverage - 100% company-paid
Paid Time Off (PTO) and Paid Holidays
Access to Urbansitter.com for child/elder care needs with a stipend
Reimbursement for Tuition expenses
Employee Discounts including Tickets, Retail, etc.
Well-being Programs including EAP, Tobacco Cessation, Weight-loss, Women's Reproductive support, and more
401(a) & 403(b) Retirement plans with an automatic 3% company contribution plus another 3% matching contribution
Free Meal per shift worked
*Programs may vary depending on Full Time, Part Time or Contingent status
ESSENTIAL FUNCTIONS
Interviews the resident/client before admission to help the resident/client deal with the separation from the usual living patterns and begin to cope with the new environment. Assists inquiring parties/family by giving tours and providing information.
Interviews family members and tries to alleviate stress and guilt associated with the placement. Encourage continued emotional support from the family for the resident/client.
Gathers relevant data from the resident/client, family and significant others to complete social history and psycho-social assessment of the resident/client. Provides updated assessments to correct and identify new and/or unexpected problems.
Gives ongoing emotional support to the resident/client and family and provides counseling and information to help in crises or conflicts.
Completes necessary documentation on the chart to maintain resident's/client's progress. Acts as a liaison and advocate for the resident/client and family with relevant community resources and professionals when necessary.
Establishes and maintains credibility and good public relations with community resources. Serves as liaison for pre-screening process. Coordinates admission with the nursing department.
Identify and complete psychosocial assessments, care plans and documentation related to resident needs
Participate and host interdisciplinary care meetings
Coordinate discharge planning and transition of care
Receive, document, investigate and resolve resident concerns/grievances
Identify and coordinate mental and behavioral health care with provider groups
Coordinate ancillary services that include podiatry, audiology, dental and optometry visits
Want to know more? We can't wait to tell you! Apply today!
#jointhemission1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.
$24k-30k yearly est. Auto-Apply 38d ago
CUSTOMER SVC/DEPT LEADER
Kroger 4.5
Columbus, OH
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customerservice. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Ability to handle stressful situations
* Retail or CustomerService experience
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Collaborate with associates and promote teamwork to help achieve company/store goals.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
* Monitor and control supply expenses for the department.
* Manage cash control, sales and cash items and records for the store.
* Manage the scheduling of Front-end associates to provide adequate department coverage.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Develop and implement a department business plan to achieve desired results.
* Create and execute sales promotions in partnership with store management.
* Implement the period promotional plan for the department.
* Stay current with present, future, seasonal and special ads.
* Monitor and control expenses for the department.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
* Plan, organize and supervise the inventory process.
* Train department associates on inventory/stocking and Computer Assisted Ordering.
* Adhere to all food safety regulations and guidelines.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Notify management of customer or employee accidents.
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Oversee and manage the efficient operations of all functions and activities of the Front-end.
* Adhere to all local, state and federal laws, and company guidelines.
* Assists management in the supervision and coaching of front end associates in the performance of their duties.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
$87k-140k yearly est. Auto-Apply 60d+ ago
Customer Service Manager [IN-OFFICE]
Dasstateoh
Columbus, OH
CustomerServiceManager [IN-OFFICE] (2600008D) Organization: Public SafetyAgency Contact Name and Information: Jennifer Pletcher, HCM Sr. Analyst - ********************** Unposting Date: Feb 12, 2026, 4:59:00 AMWork Location: Charles D Shipley Building 1970 West Broad Street Columbus 43223-1102Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $29.34 per hour Schedule: Full-time Work Hours: See work hours below Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: CustomerServiceTechnical Skills: ManagementProfessional Skills: Customer Focus Agency OverviewBureau of Motor VehiclesOversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective.Job DescriptionOhio Department of Public Safety - Bureau of Motor Vehicles/TelecommunicationsReport In Location: 1970 West Broad Street, Columbus, OH 43223Work Hours: Monday - Friday, 8:00 a.m. - 5:15 p.m. (Hours may vary)***THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK***Perks of Working for the Ohio Department of Public Safety• Multiple pay increases over your first years of service!• Free Parking!• Free onsite Gym!• Onsite Cafeteria!What You'll Do as a CustomerServiceManager• Plan, coordinate, promote & direct assistance & informational services to respond to complaints, inquiries &/or requests for information for variety of clients & supervise assigned staff:• Greet & respond to in-person, telephone, online, &/or written inquiries in a professional, courteous, friendly, respectful & timely manner to ensure positive internal &/or external customerservice;• Listen carefully to internal &/or external customer's questions &/or concerns & ask appropriate follow-up questions to verify understanding;• Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm commitment as to when a response will be provided;• Follow-up to ensure all of the customer's questions &/or concerns have been thoroughly answered;• Under direction of the Chief & Assistant Chief of the Bureau of Motor Vehicles (BMV) Telecommunication section, plan, coordinate, promote &/or direct assistance to respond to inquiries, complaints, & information requests from the general public regarding vehicle registration, driver license issuance, driver license suspension, & reinstatement questions;• Research, investigate & process consumers inquiries & provide information.Click here to see the full position description Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications12 mos. trg. or 12 mos. exp. in departmental operations & programs, policies & procedures for assigned agency;AND 12 mos. trg. or 12 mos. exp. in federal & state laws regarding operation of assigned agency;AND 1 course or 3 mos. exp. in public relations;AND 1 course or 3 mos. exp. in applications of mathematical, analytical &/or statistical methods used in formulating & solving problems or in decision making;AND 1 course or 3 mos. exp. in public speaking, speech or communication;AND 6 mos. trg. or 6 mos. exp. in supervisory principles/techniques.-Or equivalent of Minimum Class Qualifications For Employment noted above.Helpful Tips for Applying:1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume".2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A.Job Skill: CustomerService Supplemental InformationBackground Check InformationA BCI/FBI fingerprint check and background check may be required on all selected applicants.To request a disability accommodation, please email ************************* as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$29.3 hourly Auto-Apply 17h ago
Part Time Customer Experience Manager
Michaels 4.2
Reynoldsburg, OH
Store - COLUMBUS-BRICE, OHDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customerservice.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$13.00 - $17.50
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$13-17.5 hourly Auto-Apply 18d ago
Support Services Team Lead - Accessioning
Labcorp 4.5
Dublin, OH
Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? Labcorp is seeking a Support ServicesTeam Leader to join our team in Dublin, OH. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at Labcorp: "Improving Health, Improving Lives".
**Pay Range: $20.00 - $23.75 per hour
Plus Shift Differential
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: Monday-Friday (9pm-5:30am) and every 3rd Saturday
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Job Responsibilities
Assist in the supervision of the day to day operations of the Department Name department
Help lead the team in their daily processes and procedures
Assist with preparation of laboratory specimens for analysis and testing
Oversee routing of specimens to their respective prep areas
Encourage process improvements and best practices
Perform quality assurance checks to ensure efficiency and accuracy
Resolve any production errors as requested by management
Research and resolve any production errors while escalating when necessary
Engage in continuous process and service level improvements
Perform quality assurance checks to ensure efficiency and accuracy
Responsible for enforcing and managing policies and procedures
Perform administrative duties as needed
Job Requirements
High school diploma or equivalent
Associates degree or higher is preferred
3 years of relevant experience; preferably in a clinical laboratory
Prior leadership experience is a plus
Familiarity with laboratory operations as well as policies and procedures is preferred
Strong computer skills and working knowledge of Microsoft Office
Excellent communication skills; both written and verbal
High level of attention to detail with strong organizational and prioritization skills
Strong critical thinking skills with the ability to make decisions in a fast paced environment
Ability to handle the physical requirements of the position
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$20-23.8 hourly Auto-Apply 8d ago
Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Hilliard, OH
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a CustomerService Lead ! As the Part Time CustomerService Lead, under the guidance of the Assistant Store Manager and CustomerService Supervisor, you'll be responsible for leading day-to-day customerservice initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customerservice at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customerservice remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $14.00 per hour - $14.00 per hour
Location 01138 - Hilliard
Posting Number P1-1076676-3
Address 1760 Hilliard Rome Rd
Zip Code 43026
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $14.00 - $14.00 per hour
$14-14 hourly 56d ago
Full-Time Customer Experience Manager
Michaels Stores 4.3
Reynoldsburg, OH
Store - COLUMBUS-BRICE, OH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customerservice.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$13.00 - $17.50
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$13-17.5 hourly Auto-Apply 19d ago
Online Order Filling Team Supervisor
Walmart 4.6
Whitehall, OH
Hourly Wage: **$20 - $33 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Full-Time**
Available shifts:
Location
**Walmart Supercenter #3447**
3657 E MAIN ST, WHITEHALL, OH, 43213, US
Job Overview
Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction.
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (***********************************************************************
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
$20-33 hourly 60d+ ago
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