Customer Service Technician Jobs Near Me

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  • Entry-Level Technician

    As a technician, you will perform maintenance to keep our guest's vehicles serviced and on-the-road safely.
    $13-14.5 hourly10d ago

  • Customer Service/Sales

    Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.hourly Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
    $27k-33k yearly est.28d ago

  • Seafood Customer Service

    Wegmans retirement profit sharing plan Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love and love what you do.
    $15-15.5 hourly13d ago

  • Center of Plate Specialist (Sales Exp & Bilingual Pref'd) - Northern VA & DC Area

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! The primary purpose of this position is to increase sales and penetration of the COP category by providing category expertise and selling both independently and jointly with Territory Managers (TMs) through the following: consultative services to aid customers through improved utilization of the category; sales force training; conducting product demonstrations to increase category and product knowledge. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for driving penetration and growth of assigned categories through consultative sales activities with targeted customers both independently and with Territory Managers. Provide product expertise and sales support for all aspects of the category including promotional opportunities, product information, suggested pricing, competitive information, and menu ideas prioritized for top penetration opportunities to achieve Division case growth objectives for category, as well as, realize Exclusive Brand (EB) conversion opportunities. Drive KPIs across category (including sales case growth, category penetration, EB penetration, and TM feedback) and competitive market pricing; work with TMs to refine product offering, order guides and potential pricing for new accounts. Support category specific product conversion activities, and new item sales opportunities based upon product margins, features and benefits. Assist TMs in opening new accounts with highest potential; accompany TMs on high potential accounts' visits to provide specific category expertise. Train TMs, focusing on top penetration priorities and utilizing hands-on product and printed materials during monthly sales meetings and one-on-one opportunities in the field; coach TMs during work withs. Develop and present selling and relevant training materials in conjunction with Category Management and Training functions. Demonstrate product use and/or menu applications at Market and Customer locations providing consulting expertise to customers on the key product considerations, product features/benefits and usage/preparation of the product. Assist in category growth by acquiring and providing marketing intelligence and customer feedback on product offerings, pricing, trends and innovations in the market; provide input into marketing / selling materials and events at the Market and assist Category Management with sourcing and inventory requirements. Promote and provide business solutions to top customers, passing potential leads to Business Solutions' team and facilitating a smooth transition. Answer (limited) product questions from the TMs via phone or email. Provide (limited) support to TMs in selling activities for non-prioritized opportunities. SUPERVISION None RELATIONSHIPS Internal: Category Management, Sales (TMs, DSMs, RSMs, VP Sales), Chef, Sr. Pricing Analyst External: Customers, Vendors QUALIFICATIONS Education/Training: High School diploma or equivalent required; Bachelor's degree preferred. Related Experience: 5 years experience in COP category; must possess deep, comprehensive product knowledge in COP; culinary training beneficial. Knowledge/Skills/Abilities: • Consultative selling skills preferred. • Possesses strong verbal and written communication skills, as well as solid interpersonal, presentation and training skills required. • Foodservice experience preferred, but not required. #LI-PL1 ***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
    $27k-41k yearly est.16d ago

  • Clinical Lab Support Rep (Day Shift - 8am - 4:30pm) $5K Sign On Bonus

    The Clinical Lab Support Rep will perform tasks in accordance with established policies and procedures as dictated by the specific section. Will provide patient services and administrative support in laboratory operations. Will interact with parents, patients, physicians and other staff under moderate supervision in a courteous manner. Will provide assistance to other employees within their department as well as other departments. Will be responsible to collect, receive and process specimens, check for proper and complete patient information, patient registration, and perform other related services and clerical duties. Will train employees and others in the duties described in job description.Description: Minimum Education High School Diploma or GED (Required) Minimum Work Experience 2 years' related experience in an accredited clinical setting. (Required) Functional Accountabilities Specimen Processing Process specimens by centrifugation, aliquot and sort into specific test areas and for storage. Coordinate the pickup and delivery of specimens for specific areas of the laboratory. Troubleshoot specimen processing procedures. Investigate and handle improperly labeled specimens, requisition problems and inadequate specimens. Perform order and result entry, reference lab batch creation/release and special handling/packaging for send-out specimens. Patient Services Greet patients and parent in a courteous and consumer-oriented manner, check patient into scheduling system and or update computer system information. Review patient insurance information for accuracy, collect demographic and insurance information, checks/corrects facesheet. Verify the insurance information is complete prior to procedure and collect and verify preauthorization/referral information. Complete computer-aided, on-line registration with parent/guardian via telephone or in person in a courteous and consumer-oriented manner. Administrative Answer inquiries and give test results by phone, answers general information and specimen requirement questions and route technical questions to appropriate area for answers Answer telephone professionally and courteous. Verify insurance eligibility and coverage for anticipated procedures. Notify parents of the need for completed insurance referral form or preauthorization of test requests. Counsel parents or refer parent to Manager or Coordinator for financial information and direction. When assigned, train employees, students, and others in the duties described in job description Lab Tests Enter patient information, test requests, cancellations and additions into computer order program; perform computer searches for data inquiries and print and retrieve reports. Check test requisitions for completeness. Request additional forms or documents from referring physician as necessary. Confirm ICD9 codes are included and contact referring physician to confirm. Contact referring physician to confirm questionable test requests. Order tests in LIS; attach label to test requisition and place in appropriate location for specimen collection. Maintenance Monitor and maintain daily records of laboratory equipment as required; maintain simple laboratory equipment and notify technician/technologist of unresolved problems. Order routine inventory and supply requests. Distribute forms/letters/mail/lab results. Maintain Lab Customer Service Desk files. Copy, fax and distribute documents. Phlebotomy Collect blood specimens by venipuncture and capillary method; perform special procedures such as collection of specimens for sweat chloride test and administration of xylose. Conduct assigned routine laboratory tests such as urine dipstick, loading automated analyzers, preparation of slides for microscopic analysis. Set up simple bacterial/viral cultures and enter specific test results into the computer Organizational Accountabilities Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
    $31k-36k yearly est.15d ago

  • Scooter Technician - Washington DC

    #LIMENORTHH If you want to make an impact, Lime is the place for you. Lime is the world's largest shared electric vehicle company. This position is not eligible for benefits through Lime as this is a contract position.
    $37k-61k yearly est.4d ago

  • Client Service Representative

    McLean Animal Hospital is seeking full time morning and evening client service representatives. McLean Animal Hospital is a fast pace, AAHA accredited, seven doctor, small animal hospital in McLean, Va. We offer great benefits including: After 1 yr: Paid vacation, paid sick time, holiday pay, and 401K.
    $16-17 hourly5d ago

  • Battery Technician II (DC Power)

    CPG offers a competitive and comp POSITION SUMMARY: A DC Power Technician is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.
    $29k-42k yearly est.18d ago

  • Client Service Representative (Leesburg)

    Prior experience with using Avimark or other veterinary practice management software is a plus Veterinary Surgical Centers Rehabilitation (VSCR) Location: Vienna, VA, Leesburg VA Assisting veterinary practitioners and assistants as needed Must have prior experience working in a veterinary practice/ clinic
    $27k-44k yearly est.4d ago

  • Technician

    Ideal candidates will have an understanding of animal anatomy and behavior, technician skill set, a patient and empathetic demeanor, and excellent communication and problem-solving skills. *We prefer applicant to have or be in process of becoming a Certified Veterinary Rehabilitation Technician (CCRVN, CCRA or CCRP) but willing to interview someone with Rehabilitation experience. Muddy Branch Veterinary Center is looking for a Veterinary Rehabilitation Technician (CCRVN, CCRA, or CCRP) to join our growing rehabilitation program at a high quality, Privately owned, AAHA accredited hospital.
    $33k-55k yearly est.3d ago

  • Technician

    SUMMARY Ted Britt Chevrolet is in search of service technicians. Road tests vehicles when required or refers to the test technician.
    $32k-44k yearly est.3d ago

  • Customer Support Specialist

    Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. The CSS acts as the administrative interface between the CSD and the Customer and is accountable for coordinating Customer Support Agreements and Contracts for the company.
    $34k-46k yearly est.5d ago

  • Spring into a New Career - Customer Service Representative

    Immediately Hiring Entry Level Positions! Perfect for New Grads! As a representative you will begin your career at entry level, learning the fundamentals of our internal programs and techniques. You will interact directly with the public by promoting our clients. ALL OF OUR AVAILABLE POSITIONS ARE ENTRY LEVEL! You don't have to have experience, we'll train you level by level on how we promote our clients! We take the time to develop and train the individual to handle any task and take initiative on any campaign. Trained, highly motivated, proactive representatives are invaluable to us.
    $28k-36k yearly est.5d ago

  • Community Technician (Rockville)

    Maryland Treatment Centers Inc. is a growing regional behavioral health provider focused on clinical excellence, innovation, and scholarship. Maryland Treatment Centers, Inc. currently has openings available for full-time and part-time Community Technicians for day and overnight shifts at our Avery Road programs located in Rockville, MD.
    $30k-37k yearly est.18d ago

  • Service Representative

    LabCorp seeking a Service Representative/Courier to join our team in Herndon, VA.
    $28k-34k yearly est.8d ago

  • Angio Tech/Interventional Tech

    Location: Silver Spring, MD
    $34k-45k yearly est.17d ago

  • O&M Technician

    Our Opportunity: Individuals in this role will perform the day-to-day operations and maintenance of the Utility scale PV (and energy storage) sites in Energix US portfolio. Individually, and as a team, the technicians will be responsible for multiple solar power plants and will operate to achieve safe, efficient, and optimized plant operations. Successful candidates will apply their working knowledge of troubleshooting mechanical and electrical components and equipment, including but not limited to testing, maintenance, and repair of all major and balance-of-system components utilized in PV power generation. maintenance support services, training new technicians, with the goal of developing a best-in-class in-house O&M services capability. Principle Duties and Responsibilities: • Responsible for assigned operations and maintenance activities associated with the utility scale PV projects. • Under supervision, performs, routine maintenance work, as assigned and/or directed by supervisor and work orders from the maintenance management system. • Under supervision, perform corrective, preventive, and emergency maintenance and operations on equipment safely and efficiently. These equipment may include inverters, trackers, combiner boxes, PV modules, DC collection systems, AC collection and distribution systems, energy storage systems, MV/HV systems, SCADA, Meters and communication network. • Create and complete work tickets. • Maintains all tools, shops, vehicles, and work locations in a safe and efficient condition. • Attend Training - in-house/online/at OEM facility as required. • Respond to emergency outages that require facility and generator restorations. Be on call 24/7 as required. • Oversee all periodic scheduled third-party testing and calibration services. • Assist with site vegetation mitigation as required. • Document all maintenance activities and spare parts consumption. • Assist in developing written troubleshooting and maintenance procedure documentation, including checklists. • Support commissioning and post-commissioning activities as required. • Under supervision, perform other technical and administrative duties associated with operating and maintaining a power facility. • Adhere to workplace safety standards as well as help the company improve upon the standards in place. • Train new O&M technicians to follow safety and maintenance practices. Desired Knowledge, Skills, Abilities, & Expertise: • Electrical experience required. • Understand the National Electrical Code exists as guidance for electrical work • Working knowledge of the OSHA safety practices and procedures. Behavioral: • Ability to work in a fast paced, entrepreneurial environment. • Ability to follow written and verbal directions and ask clarifying questions as needed • Ability to engage professionally with personnel at different levels of the company as well as contractors in the field. • Ability to work on-call during off-shift hours and weekends. • Ability to work in an outdoor environment and be able to travel to remote project sites as required. Education, Training, & Certificates: • Valid Driver's License • Medium and High Voltage electrical training and certification is highly preferred. • OSHA 10/30 hour Certification preferred.
    $32k-53k yearly est.6d ago

  • MR Technologist

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a MR Technologist to join our team.
    $32k-53k yearly est.2d ago

  • DAS Technician Rockville MD or Washington DC

    The DAS Technician will support DAS, small cell and BTS deployments at client sites.
    $30k-49k yearly est.17d ago

  • Client Service Representative Supervisor

    This will be a full-time position that will work out of our Vienna and Leesburg locations, as well as our brand-new Gaithersburg, MD location opening June 2023. Veterinary Surgical Centers (VSC), a progressive, multi-location small animal surgery and rehabilitation practice in Northern Virginia, is seeking an experienced Client Service Representative (CSR) Supervisor to join its growing team.
    $27k-44k yearly est.3d ago

Learn More About Customer Service Technician Jobs

Average Salary For a Customer Service Technician

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Customer Service Technician is $36,757 per year or $18 per hour. The highest paying Customer Service Technician jobs have a salary over $49,000 per year while the lowest paying Customer Service Technician jobs pay $27,000 per year

Updated March 27, 2023
Average Customer Service Technician Salary
$32,218 yearly
$18 hourly

5 Common Career Paths For a Customer Service Technician

Technical Support Specialist

A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.

Technical Support Technician

Technical support technicians are skilled professionals who resolve computer or information technology-related concerns. They may do installations, repairs, or maintenance activities of various applications or computer hardware. They are sometimes assigned specific issues or concerns to resolve so that they will not be bombarded with various issues. This means that they can now specialize in a specific family of concerns. Technical support technicians may provide on-site support, going directly to the person who needs help and doing what needs to be done or troubleshoot the problem in person. They may also be offsite and would usually be manning helpdesk hotlines. Offsite technical support technicians walk the caller through the steps they should do to fix the issues. As such, when a technical support technician is offsite, they are expected to be good communicators and will be able to provide clear instructions.

Technician

Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.

Service Technician

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

Office Assistant

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

Illustrated Career Paths For a Customer Service Technician

Customer Service Technician

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Updated March 27, 2023