Customer Service Trainer Jobs Near Me

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  • Customer Service/Sales

    Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.hourly Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.
    $27k-33k yearly est.27d ago
  • Seafood Customer Service

    Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love and love what you do. Wegmans retirement profit sharing plan
    $15-15.5 hourly12d ago
  • Center of Plate Specialist (Sales Exp & Bilingual Pref'd) - Northern VA & DC Area

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! The primary purpose of this position is to increase sales and penetration of the COP category by providing category expertise and selling both independently and jointly with Territory Managers (TMs) through the following: consultative services to aid customers through improved utilization of the category; sales force training; conducting product demonstrations to increase category and product knowledge. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for driving penetration and growth of assigned categories through consultative sales activities with targeted customers both independently and with Territory Managers. Provide product expertise and sales support for all aspects of the category including promotional opportunities, product information, suggested pricing, competitive information, and menu ideas prioritized for top penetration opportunities to achieve Division case growth objectives for category, as well as, realize Exclusive Brand (EB) conversion opportunities. Drive KPIs across category (including sales case growth, category penetration, EB penetration, and TM feedback) and competitive market pricing; work with TMs to refine product offering, order guides and potential pricing for new accounts. Support category specific product conversion activities, and new item sales opportunities based upon product margins, features and benefits. Assist TMs in opening new accounts with highest potential; accompany TMs on high potential accounts' visits to provide specific category expertise. Train TMs, focusing on top penetration priorities and utilizing hands-on product and printed materials during monthly sales meetings and one-on-one opportunities in the field; coach TMs during work withs. Develop and present selling and relevant training materials in conjunction with Category Management and Training functions. Demonstrate product use and/or menu applications at Market and Customer locations providing consulting expertise to customers on the key product considerations, product features/benefits and usage/preparation of the product. Assist in category growth by acquiring and providing marketing intelligence and customer feedback on product offerings, pricing, trends and innovations in the market; provide input into marketing / selling materials and events at the Market and assist Category Management with sourcing and inventory requirements. Promote and provide business solutions to top customers, passing potential leads to Business Solutions' team and facilitating a smooth transition. Answer (limited) product questions from the TMs via phone or email. Provide (limited) support to TMs in selling activities for non-prioritized opportunities. SUPERVISION None RELATIONSHIPS Internal: Category Management, Sales (TMs, DSMs, RSMs, VP Sales), Chef, Sr. Pricing Analyst External: Customers, Vendors QUALIFICATIONS Education/Training: High School diploma or equivalent required; Bachelor's degree preferred. Related Experience: 5 years experience in COP category; must possess deep, comprehensive product knowledge in COP; culinary training beneficial. Knowledge/Skills/Abilities: • Consultative selling skills preferred. • Possesses strong verbal and written communication skills, as well as solid interpersonal, presentation and training skills required. • Foodservice experience preferred, but not required. #LI-PL1 ***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
    $27k-41k yearly est.15d ago
  • Clinical Lab Support Rep (Day Shift - 8am - 4:30pm) $5K Sign On Bonus

    The Clinical Lab Support Rep will perform tasks in accordance with established policies and procedures as dictated by the specific section. Will provide patient services and administrative support in laboratory operations. Will interact with parents, patients, physicians and other staff under moderate supervision in a courteous manner. Will provide assistance to other employees within their department as well as other departments. Will be responsible to collect, receive and process specimens, check for proper and complete patient information, patient registration, and perform other related services and clerical duties. Will train employees and others in the duties described in job description.Description: Minimum Education High School Diploma or GED (Required) Minimum Work Experience 2 years' related experience in an accredited clinical setting. (Required) Functional Accountabilities Specimen Processing Process specimens by centrifugation, aliquot and sort into specific test areas and for storage. Coordinate the pickup and delivery of specimens for specific areas of the laboratory. Troubleshoot specimen processing procedures. Investigate and handle improperly labeled specimens, requisition problems and inadequate specimens. Perform order and result entry, reference lab batch creation/release and special handling/packaging for send-out specimens. Patient Services Greet patients and parent in a courteous and consumer-oriented manner, check patient into scheduling system and or update computer system information. Review patient insurance information for accuracy, collect demographic and insurance information, checks/corrects facesheet. Verify the insurance information is complete prior to procedure and collect and verify preauthorization/referral information. Complete computer-aided, on-line registration with parent/guardian via telephone or in person in a courteous and consumer-oriented manner. Administrative Answer inquiries and give test results by phone, answers general information and specimen requirement questions and route technical questions to appropriate area for answers Answer telephone professionally and courteous. Verify insurance eligibility and coverage for anticipated procedures. Notify parents of the need for completed insurance referral form or preauthorization of test requests. Counsel parents or refer parent to Manager or Coordinator for financial information and direction. When assigned, train employees, students, and others in the duties described in job description Lab Tests Enter patient information, test requests, cancellations and additions into computer order program; perform computer searches for data inquiries and print and retrieve reports. Check test requisitions for completeness. Request additional forms or documents from referring physician as necessary. Confirm ICD9 codes are included and contact referring physician to confirm. Contact referring physician to confirm questionable test requests. Order tests in LIS; attach label to test requisition and place in appropriate location for specimen collection. Maintenance Monitor and maintain daily records of laboratory equipment as required; maintain simple laboratory equipment and notify technician/technologist of unresolved problems. Order routine inventory and supply requests. Distribute forms/letters/mail/lab results. Maintain Lab Customer Service Desk files. Copy, fax and distribute documents. Phlebotomy Collect blood specimens by venipuncture and capillary method; perform special procedures such as collection of specimens for sweat chloride test and administration of xylose. Conduct assigned routine laboratory tests such as urine dipstick, loading automated analyzers, preparation of slides for microscopic analysis. Set up simple bacterial/viral cultures and enter specific test results into the computer Organizational Accountabilities Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
    $31k-36k yearly est.14d ago
  • Client Service Representative

    McLean Animal Hospital is seeking full time morning and evening client service representatives. McLean Animal Hospital is a fast pace, AAHA accredited, seven doctor, small animal hospital in McLean, Va. We offer great benefits including: After 1 yr: Paid vacation, paid sick time, holiday pay, and 401K.
    $16-17 hourly4d ago
  • Client Service Representative (Leesburg)

    Veterinary Surgical Centers Rehabilitation (VSCR) Must have prior experience working in a veterinary practice/ clinic Location: Vienna, VA, Leesburg VA Prior experience with using Avimark or other veterinary practice management software is a plus Assisting veterinary practitioners and assistants as needed
    $27k-44k yearly est.3d ago
  • Doctrinal Training Team Intel SME

    Job DescriptionClient First Technologies (CFT), a Service-Disabled Veteran-Owned Small Business (SDVOSB) provider of IT Services Software Development, IT Infrastructure, and Data Analytics within Federal environments supporting VA and DOD customers, is seeking a Doctrinal Training Team (DTT) Intelligence SME to support the Army National Guard (ARNG) unit commanders and staff, battalion through division providing doctrinal workshops over the shoulder training and coaching during individual and collective event support at unit designated training sites. The Multi-Domain INTEL SME is responsible for collective training to include the participation in exercise design, planning, preparation, execution, and assessment activities. Assists in the development of scenarios, script writing, tactical orders, and other supporting JELC products. This is a full-time, remote opportunity. CFT offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply. Responsibilities * SME in military Live, Virtual, Constructive, and Gaming (LVC-G) training methods and procedures to include Simulations and Stimulations and other Mission Command Training enablers as it relates to the Intel WFF * Acts as an advisor, trainer, and SME for Division and below units during planning through execution to include After Action Review (AAR) of MCTSP driven collective events * Provides advanced skills with broad knowledge of additional Intelligence disciplines. Proficient in current Army Intelligence doctrine and processes, and able to identify new and emerging Army and Joint Intelligence doctrine * Possess the knowledge and expertise to serve as the primary trainer for the following processes: Intelligence Preparation for the Battlespace (IPB), Information Collection and support to PIRs as well as support to Targeting and Information Operations * Plans, coordinates, prepares, and conducts CPXs, STAFFEXs, Fires EXs, LOGEXs, Digital COMMEXs, Military Decision-Making Process (MDMP) workshops, Command Post (CP) proficiency training and other supporting events associated with these exercises * Familiar and capable of providing over-the-should support to members of the Intelligence enterprise and the following MC systems: CPOF and DCGS * Develops Intelligence Estimates and capable of producing OPORD Paragraph 1B (Enemy Situation), Scheme of Collection, ANNEX B (Intelligence) and ANNEX L (Information Collection) products to facilitate training INTSUM and GRINTSUM data * Capable of replicating the functions of higher HQs within the Intelligence WFF from Battalion to Division level training audiences (Support Targeting Meeting, OPSYNC and HICOM products to drive training) * Plans for and executes doctrinally current STAFFEXs for ARNG Division - Battalion to provide commanders and staffs the opportunity to develop and apply war-fighting skills using the framework of the Operations Process * Develops doctrinally current training materials including higher command operations orders, reports, briefings and leads requested workshops * Provides honest and relevant on-site feedback to unit Commanders and appropriate staff members in the form of informal discussions * Prepares or provides input into the Final Exercise Report (FER) that addresses the planning, preparation, and execution of each fully executed DTT training event * Will conduct in-depth research on evolving doctrine, theater specific operations, lessons learned, and newly developed tactics, techniques, and procedures (TTPs) used in the development of MSEL, or simulation control injects that accurately replicate the operational environment that the training is designed for. Must determine the appropriate exercise inject methods and entry points * Leading up to and during Collective events, assist in synchronizing the capabilities of MCTSP training capabilities assets * Will have access to and regularly work with government sensitive data and may be asked to participate in Government meetings and conferences * Ensures adherence to company and site policies, practices, and procedures appropriately * Safeguard and maintain company and Government furnished equipment, materials, and facilities * Coordinate required safety information through direct coordination with government leadership * Ensure compliance with Government and contract guidelines, regulations, policies, and standards * Directly reports to the DTT Lead Qualifications * Bachelor's degree in Business, Engineering, Mathematics or Science * Completion of the Command and General Staff College or equivalent level military schooling (Preferred) * 6+ years of combined staff experience within the WFF Or (8) years' specialized MCTSP experience in this type of duty position * 2+ years working within WFF area Army Command and Control Information Systems * Must have previous senior Army or ARNG leadership experience with a training management background and preferably, Combat Training CCompany DescriptionClient First Technologies (CFT) provides Strategic Consulting, Technology and Managed Services to commercial, non-profit and government organizations. Our expertise lies in mobilizing the right people, skills and technologies to help organizations with their most pressing challenges.\r \r As a Service Disabled Veteran Owned Small Business (SDVOSB), CFT is committed to excellence and creating innovative and flexible solutions for our clients.
    $28k-39k yearly est.25d ago
  • Customer Support Specialist

    Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. The CSS acts as the administrative interface between the CSD and the Customer and is accountable for coordinating Customer Support Agreements and Contracts for the company.
    $34k-46k yearly est.4d ago
  • Customer Experience Specialist (No Telemarketing)

    Job DescriptionThe Office Group, Inc., an experienced office and industrial products dealer in Poquoson, VA, is looking to add an energetic and friendly customer service expert to our talented team of professionals. For 30+ years The Office Group has grown continuously in sales and profits to become the thriving business that it is today. Work for a fast-growing business with opportunity to grow your experience and knowledge of the business field and the specialized field of government contracts!Company DescriptionThe Office Group, Inc. is an experienced government contractor in Poquoson, Virginia, looking for a long term hire with room for growth and increased pay. The Office Group is a contract holder of the prestigious General Services Administration Federal Strategic Sourcing Initiative BPA which serves Federal government buyers from most departments and agencies, including the military. Company Description The Office Group, Inc. is an experienced government contractor in Poquoson, Virginia, looking for a long term hire with room for growth and increased pay.
    $29k-56k yearly est.22d ago
  • Spring into a New Career - Customer Service Representative

    Immediately Hiring Entry Level Positions! Perfect for New Grads! As a representative you will begin your career at entry level, learning the fundamentals of our internal programs and techniques. You will interact directly with the public by promoting our clients. ALL OF OUR AVAILABLE POSITIONS ARE ENTRY LEVEL! You don't have to have experience, we'll train you level by level on how we promote our clients! We take the time to develop and train the individual to handle any task and take initiative on any campaign. Trained, highly motivated, proactive representatives are invaluable to us.
    $28k-36k yearly est.4d ago
  • Service Representative

    LabCorp seeking a Service Representative/Courier to join our team in Herndon, VA.
    $28k-34k yearly est.7d ago
  • Customer Service Representative

    Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry's well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and Europe. Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products.
    $32k-40k yearly est.14d ago
  • Client Service Representative Supervisor

    This will be a full-time position that will work out of our Vienna and Leesburg locations, as well as our brand-new Gaithersburg, MD location opening June 2023. Veterinary Surgical Centers (VSC), a progressive, multi-location small animal surgery and rehabilitation practice in Northern Virginia, is seeking an experienced Client Service Representative (CSR) Supervisor to join its growing team.
    $27k-44k yearly est.2d ago
  • Customer Service Sales Advisor

    Make a Difference: As a result of current economic conditions, our clients are looking for viable alternatives to their current benefit programs and the demand for our products and services has never been higher! Our Advisors can make a real difference in people's lives. You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of innovative and affordable benefits and business services. Our trusted advisors planning can impact, and protect, families for generations. We pride ourselves on being a diverse and unified company who share our values of commitment and dedication with our clients. Career Benefits: Fast Track Career Advancement Based on Your Hard Work (less than 1 year) Industry Leading Compensation and Rewards Programs $53k - $106k First Year Income Potential Profit Sharing Program in the company you're helping to build Long Term Income Streams Monthly and Quarterly Bonuses (up to 16 bonuses per year) Extensive Product Portfolio - Multiple Product Lines State-Of-The-Art Training Platforms Annual Award Trips and Meetings (Incredible Locations) Coaching and Mentorship from Servant Leadership Relaxed Flexible Work Environment (we are fun and family) Next Level Training and Support: Our success depends on your success, that's why we have a super-responsive team of experts making sure every Advisor has everything they need to be at the top of their game. Real support means real leadership backing you up. You'll be armed with the tools and know how to best serve clients and take your career to the next level. In the classroom, online and in the field, our most accomplished sales professionals will teach you their most successful formulas and work strategies that directly lead to their successes. Customer Service Sales Advisor Essentials: High Personal Integrity and Character Excellent Verbal and Written Communication Skills Commitment to Excellence A Passion for Helping Other People Everyday Work Ethic, Self-Motivation, and a Desire to Succeed Coachable & Accountable Team Player Local Candidates Only
    $26k-33k yearly est.4d ago
  • Commercial Insurance Customer Service Representative

    GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Commercial Insurance Customer Service Representative. Commercial Insurance Customer Service Representative
    $29k-34k yearly est.5d ago
  • Member Service Representative

    This position is located in Winchester, VA and will require candidates to be located locally to work and train on site (can be a hybrid model once employees meet the attendance, performance and work from home criteria). This position is based in a call center environment, where Member Service Representatives answer inbound calls and assist members with general account questions through various channel including phone, chat, and email.
    $25k-32k yearly est.4d ago
  • Coordinator, Customized Exchanges

    Assist program lead with monitoring budget reports and reviewing the final accounting of total project expenditures for the funder and Meridian Finance Office according to established timetables This position is located in Washington D.C. and Meridian requires MD, DC, or VA residence for all employees. : The Coordinator, Customized Exchanges is responsible for all administrative, logistical, and financial arrangements for in-person and virtual study tours, programs, trainings, and workshops on behalf of the U.S. Department of State and other U.S. government (USG) and private-sector funders. All Meridian staff are required to be fully vaccinated for COVID-19, unless a reasonable medical or religious accommodation is approved. Maintain accurate documentation of program activity in digital files, in compliance with Meridian's data protection policies
    $49.4k yearly2d ago
  • Customer Success Specialist - Software (Open to Remote)

    It's this mission and our strong people-focused values that have made Simpson Strong-Tie a unique place to work - a place where you can connect, create and build your career. As a Software Customer Success Specialist, you will be responsible for working with our customers to guide them to better see value and growth through the implementation of Simpson Strong-Tie's Outdoor Living Solutions and Pipeline LBM estimating software. As the Software Customer Success Specialist, you will maintain ongoing customer relationships and networking, becoming the client's trusted advisor. At Simpson Strong-Tie, there's a common thread connecting the people who work here: the drive to make things better and figure out how to get it done. The ideal Customer Success Specialist will engage with customers to maximize the value of our software.
    $50.4k-71k yearly7d ago
  • IVR Cloud-Based Call Center SME

    IVR Cloud-Based Call Center SME
    $28k-39k yearly est.7d ago
  • Remote Client Strategy Associate

    A client in Columbia, SC is looking to add a Client Strategy Associate to their growing team. This is an integral position on the team that will be responsible for supporting client accounts and new business initiatives. This is a critical client-facing position that will expose you to hands-on training across the whole marketing spectrum from brand positioning to execution. This is a fully remote position with occasional meetings in Columbia as needed so must be local to the area. Will travel twice/year for work related event. Responsibilities Include: Project management and support of brand execution based on the client needs Supporting strategic development to creative activation across all marketing channels, including digital and social Communicating and collaborating with client, creative and strategy teams to keep us on point, on budget and on time Prepare and manage project timelines - ensuring necessary internal and client meetings are set up, providing meeting recaps and clear next steps Help in preparation and refinement of client materials (decks and correspondence) Act as associate lead in preparation of briefing documents, client research, marketing plan and creative development (industry/sector trends, competitive analysis, stakeholder interviews, marketing/advertising channel mix and insights, management intel and company overviews) Daily client news scans Monthly web Google Analytics reports, social media reports and analytics Campaign planning and management through various marketing technology tools including HubSpot, Marketo, Pardot, HootSuite, Buffer, Google Ads, and more Aid in the preparation and refinement of new business materials Assist in team event planning Preferred Qualifications Include: Undergraduate degree in marketing or communications Advertising agency or client-side marketing, at least 2-3 years working relevant experience Strong verbal and written skills Proficient in Microsoft Powerpoint and Google Workspace programs Experience with Graphic Design Experience with Google Analytics Experience with WordPress, Squarespace, Wix or other web CMS Experience with Salesforce, HubSpot, Marketo, Pardot or other CRM and Marketing Automation platforms
    $36k-43k yearly est.15d ago

Learn More About Customer Service Trainer Jobs

Average Salary For a Customer Service Trainer

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Customer Service Trainer is $32,452 per year or $16 per hour. The highest paying Customer Service Trainer jobs have a salary over $40,000 per year while the lowest paying Customer Service Trainer jobs pay $25,000 per year

Updated March 26, 2023
Average Customer Service Trainer Salary
$29,365 yearly
$16 hourly

4 Common Career Paths For a Customer Service Trainer

Office Assistant

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

Certified Nursing Assistant

A certified nursing assistant generally assists patients in their healthcare needs and medical procedures. They support patients in their daily activities by monitoring patients' temperature and food intake, ensuring the cleanliness of the patient's room, and keeping documentation of patients' conditions for reference of nurses and doctors. A certified nursing assistant should also communicate with patients' families and provide updates as often as needed. It is also important that a nursing assistant is patient and compassionate enough to attend to direct patient needs, which could get demanding or challenging at times.

Medical Assistant

Medical assistants provide support to medical practitioners in both administrative and clerical tasks. They keep and update the patient's medical records, administer medicines under the supervision of a physician, assist during medical examinations, prepare medical samples for laboratory testing, manage the schedule of appointments, and assist the patients with their bills and in filling out needed forms, such as insurance-related documents. Medical assistants should have good communication skills and analytical skills, be organized, and be flexible. They should also have knowledge of how to operate some medical equipment such as x-ray machines.

Home Health Aid

Home health aides provide care and assistance to patients who have chronic illnesses, injuries, disabilities, or age-related challenges inside the patient's home. They monitor the patient's condition and help them in any activity they may need assistance in. They provide support to both the patient and the family to manage the patient's condition. Home health aides care for the patient by providing personal services like bathing and basic grooming, designing nutritional plans, cooking and preparing meals, running errands, maintaining the cleanliness of the home, managing medication intake, and ensuring the home is safe and secure for the patient.

Illustrated Career Paths For a Customer Service Trainer

Customer Service Trainer Jobs FAQs

How Much Do Call Center Trainers Make?

Call center trainers make around $40,000 in a year. This amount can range from a typical low of $30,000 a year and a high of approximately $60,000 a year.

A person's pay as a call center trainer depends on education level, experience, and industry. While the position only requires a high school diploma and on-the-job training, this level of education typically puts a person in the lower range of $30,000 a year.

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