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What is a Customer Service, Warehouse

As the customer service representative of the warehouse, you will serve as the communicative medium between the warehouse and its customers. Your duty is to listen to customers' queries and complaints and refer them to the appropriate channels to provide them with assistance or provide a direct solution for their issue.

Your role as a customer service representative may also be extended to providing your customers with information about products and taking bulk orders. You can, thus, expect to work in an office environment on weekdays for up to 40 hours per week. In some cases, you may work on weekends and public holidays to provide extra support to customer queries.

The skills which will aid in your excellence as a customer service representative include persuasive speaking skills, clear speaking skills such that you are understandable, empathy to understand the frustration on the other side of the call, and adaptability to handle various queries and complaints. Fortunately, this career path does not require you to have a bachelor's degree; adequate training and your high school diploma should suffice to venture into a career as a customer service representative.

There is more than meets the eye when it comes to being a Customer Service, Warehouse. For example, did you know that they make an average of $14.48 an hour? That's $30,121 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Customer Service, Warehouse Do

There are certain skills that many Customer Services, Warehouse have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Computer skills, Interpersonal skills and Listening skills.

Learn more about what a Customer Service, Warehouse does

How To Become a Customer Service, Warehouse

If you're interested in becoming a Customer Service, Warehouse, one of the first things to consider is how much education you need. We've determined that 21.6% of Customer Services, Warehouse have a bachelor's degree. In terms of higher education levels, we found that 1.3% of Customer Services, Warehouse have master's degrees. Even though some Customer Services, Warehouse have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Customer Service, Warehouse. When we researched the most common majors for a Customer Service, Warehouse, we found that they most commonly earn High School Diploma degrees or Associate Degree degrees. Other degrees that we often see on Customer Service, Warehouse resumes include Bachelor's Degree degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Customer Service, Warehouse. In fact, many Customer Service, Warehouse jobs require experience in a role such as Cashier. Meanwhile, many Customer Services, Warehouse also have previous career experience in roles such as Customer Service Representative or Sales Associate.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Kohl's Jobs (17)
  2. Lowe's Jobs (21)
  3. The Home Depot Jobs (27)
  4. Sears Holdings Jobs (25)
  5. Costco Wholesale Jobs (11)
Average Salary
$30,121
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
323,851
Job Openings
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Customer Service, Warehouse Career Paths

Top Careers Before Customer Service, Warehouse

Top Careers After Customer Service, Warehouse

Customer Service, Warehouse Jobs You Might Like

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Customer Service, Warehouse

Customer Services, Warehouse in America make an average salary of $30,121 per year or $14 per hour. The top 10 percent makes over $36,000 per year, while the bottom 10 percent under $25,000 per year.
Average Salary
$30,121
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How much should you be earning as an Customer Service, Warehouse? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.
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5 Customer Service, Warehouse Resume Examples

Learn How To Write a Customer Service, Warehouse Resume

At Zippia, we went through countless Customer Service, Warehouse resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Customer Service, Warehouse Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Kohl's Jobs (17)
  2. Lowe's Jobs (21)
  3. The Home Depot Jobs (27)
  4. Sears Holdings Jobs (25)
  5. Costco Wholesale Jobs (11)

Choose From 10+ Customizable Customer Service, Warehouse Resume templates

Zippia allows you to choose from different easy-to-use Customer Service, Warehouse templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Customer Service, Warehouse resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Customer Service, Warehouse Resume
Customer Service, Warehouse Resume
Customer Service, Warehouse Resume
Customer Service, Warehouse Resume
Customer Service, Warehouse Resume
Customer Service, Warehouse Resume
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Customer Service, Warehouse Resume
Customer Service, Warehouse Resume
Customer Service, Warehouse Resume
Customer Service, Warehouse Resume
Customer Service, Warehouse Resume
Customer Service, Warehouse Resume
Customer Service, Warehouse Resume

Customer Service, Warehouse Demographics

Customer Service, Warehouse Gender Distribution

Male
Male
73%
Female
Female
27%

After extensive research and analysis, Zippia's data science team found that:

  • Among Customer Services, Warehouse, 26.9% of them are women, while 73.1% are men.

  • The most common race/ethnicity among Customer Services, Warehouse is White, which makes up 59.2% of all Customer Services, Warehouse.

  • The most common foreign language among Customer Services, Warehouse is Spanish at 81.7%.

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Customer Service, Warehouse Education

Customer Service, Warehouse Majors

32.8 %

Customer Service, Warehouse Degrees

High School Diploma

42.8 %

Associate

21.8 %

Bachelors

21.6 %
Job Openings

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Online Courses For Customer Service, Warehouse That You May Like

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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

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Top Skills For a Customer Service, Warehouse

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.8% of Customer Services, Warehouse listed Customer Service on their resume, but soft skills such as Computer skills and Interpersonal skills are important as well.

Best States For a Customer Service, Warehouse

Some places are better than others when it comes to starting a career as a Customer Service, Warehouse. The best states for people in this position are Washington, California, Montana, and Oregon. Customer Services, Warehouse make the most in Washington with an average salary of $39,948. Whereas in California and Montana, they would average $34,795 and $34,672, respectively. While Customer Services, Warehouse would only make an average of $34,584 in Oregon, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Wisconsin

Total Customer Service, Warehouse Jobs:
2,793
Highest 10% Earn:
$40,000
Location Quotient:
1.13
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Iowa

Total Customer Service, Warehouse Jobs:
1,502
Highest 10% Earn:
$40,000
Location Quotient:
0.93
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Minnesota

Total Customer Service, Warehouse Jobs:
2,940
Highest 10% Earn:
$40,000
Location Quotient:
0.99
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Customer Services, Warehouse

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Top Customer Service, Warehouse Employers

Most Common Employers For Customer Service, Warehouse

RankCompanyZippia ScoreAverage Customer Service, Warehouse SalaryAverage Salary
1$36,474
2$36,375
3$36,358
4$34,867
5
5.Toys R Us
$34,330
6
6.Kmart
$33,984

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