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Customer service, warehouse vs customer service attendant

The differences between customer services, warehouse and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service, warehouse and a customer service attendant. Additionally, a customer service attendant has an average salary of $30,946, which is higher than the $30,800 average annual salary of a customer service, warehouse.

The top three skills for a customer service, warehouse include quality customer service, strong customer service and customer orders. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.

Customer service, warehouse vs customer service attendant overview

Customer Service, WarehouseCustomer Service Attendant
Yearly salary$30,800$30,946
Hourly rate$14.81$14.88
Growth rate-4%-4%
Number of jobs265,059292,907
Job satisfaction--
Most common degreeHigh School Diploma, 43%Bachelor's Degree, 39%
Average age4040
Years of experience1212

Customer service, warehouse vs customer service attendant salary

Customer services, warehouse and customer service attendants have different pay scales, as shown below.

Customer Service, WarehouseCustomer Service Attendant
Average salary$30,800$30,946
Salary rangeBetween $25,000 And $37,000Between $24,000 And $39,000
Highest paying CityKent, WASeattle, WA
Highest paying stateNew YorkWashington
Best paying companySteel DynamicsSalesforce
Best paying industryManufacturingTechnology

Differences between customer service, warehouse and customer service attendant education

There are a few differences between a customer service, warehouse and a customer service attendant in terms of educational background:

Customer Service, WarehouseCustomer Service Attendant
Most common degreeHigh School Diploma, 43%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common college--

Customer service, warehouse vs customer service attendant demographics

Here are the differences between customer services, warehouse' and customer service attendants' demographics:

Customer Service, WarehouseCustomer Service Attendant
Average age4040
Gender ratioMale, 73.1% Female, 26.9%Male, 48.4% Female, 51.6%
Race ratioBlack or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 22.7% Asian, 6.7% White, 54.3% American Indian and Alaska Native, 0.7%Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between customer service, warehouse and customer service attendant duties and responsibilities

Customer service, warehouse example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Scan boxes with RF scanner to ensure items are correct.
  • Retrieve items with RF scanner to fill orders, update database, recover damage items and print shipping labels.
  • Maintain the cleanliness, organization, and safety of the warehouse at all times while adhering to company safety guidelines.
  • Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
  • Schedule inbound and outbound LTL and FTL shipments.
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Customer service attendant example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Assess customer orders for accuracy, cleanliness and organization of customer area.
  • Assist in cashiering and point of sale (POS) system procedures during busy hours.
  • Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
  • Carry and unload groceries accordingly.
  • Bag groceries and organize inventory displays.
  • Show more

Customer service, warehouse vs customer service attendant skills

Common customer service, warehouse skills
  • Quality Customer Service, 14%
  • Strong Customer Service, 10%
  • Customer Orders, 8%
  • Cleanliness, 8%
  • Safety Procedures, 6%
  • Customer Complaints, 4%
Common customer service attendant skills
  • Strong Customer Service, 57%
  • Customer Service, 16%
  • Cleanliness, 6%
  • Front Desk, 3%
  • Perform Routine Maintenance, 3%
  • CPR, 2%

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