Customer service, warehouse vs customer service executive

Differences between customer service, warehouse and customer service executive duties and responsibilities

Customer service, warehouse example responsibilities.

• Manage and calculate daily cash deposits and prepare daily payroll ledgers.
• Scan boxes with RF scanner to ensure items are correct.
• Retrieve items with RF scanner to fill orders, update database, recover damage items and print shipping labels.
• Maintain the cleanliness, organization, and safety of the warehouse at all times while adhering to company safety guidelines.
• Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
• Schedule inbound and outbound LTL and FTL shipments.
Show more

Customer service executive example responsibilities.

• Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
• Help troubleshoot technical incidents including basic browser issues, Apps, subscription problems.
• Mentore new sales associates and present information and on the job training to new employees utilizing Microsoft PowerPoint.
• Develop excellent customer service by combining patience and determination to troubleshoot account issues.
• Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
• Consult with customers to find best means to leverage telecom assets to reach their business objectives.
Show more