Customer service, warehouse demographics and statistics in the US
Customer service, warehouse demographics research summary. Zippia estimates customer service, warehouse demographics and statistics in the United States by using a database of 30 million profiles. Our customer service, warehouse estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer services, warehouse after extensive research and analysis:
- There are over 892,135 customer services, warehouse currently employed in the United States.
- 26.9% of all customer services, warehouse are women, while 73.1% are men.
- The average customer service, warehouse age is 40 years old.
- The most common ethnicity of customer services, warehouse is White (54.3%), followed by Hispanic or Latino (22.7%), Black or African American (10.1%) and Asian (6.7%).
- Customer services, warehouse are most in-demand in Hickory, NC.
- The manufacturing industry is the highest-paying for customer services, warehouse.
- 7% of all customer services, warehouse are LGBT.
On this page
Customer service, warehouse demographics by:
Customer service, warehouse gender statistics
26.9% of customer services, warehouse are women and 73.1% of customer services, warehouse are men.
- Male, 73.1%
- Female, 26.9%
Customer service, warehouse gender ratio
| Gender | Percentages |
|---|---|
| Male | 73.1% |
| Female | 26.9% |
Customer service, warehouse gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$32,044
Female income
$31,190
Customer service, warehouse gender ratio over time
This data breaks down the percentage of men and women in customer service, warehouse positions over time. Currently, 26.9% of customer services, warehouse are female.
Customer service, warehouse gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 71.58% | 28.42% |
| 2011 | 71.45% | 28.55% |
| 2012 | 72.84% | 27.16% |
| 2013 | 73.23% | 26.77% |
| 2014 | 73.68% | 26.32% |
| 2015 | 73.58% | 26.42% |
| 2016 | 74.07% | 25.93% |
| 2017 | 74.44% | 25.56% |
| 2018 | 73.30% | 26.70% |
| 2019 | 72.92% | 27.08% |
| 2020 | 73.49% | 26.51% |
| 2021 | 73.15% | 26.85% |
Customer service, warehouse related jobs gender ratio
We compared customer services, warehouse with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Customer Service, Warehouse | 73% | 27% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer service, warehouse demographics by race
The most common ethnicity among customer services, warehouse is White, which makes up 54.3% of all customer services, warehouse. Comparatively, 22.7% of customer services, warehouse are Hispanic or Latino and 10.1% of customer services, warehouse are Black or African American.
- White, 54.3%
- Hispanic or Latino, 22.7%
- Black or African American, 10.1%
- Asian, 6.7%
- Unknown, 5.5%
- American Indian and Alaska Native, 0.7%
Customer service, warehouse race
| Customer service, warehouse race | Percentages |
|---|---|
| White | 54.3% |
| Hispanic or Latino | 22.7% |
| Black or African American | 10.1% |
| Asian | 6.7% |
| Unknown | 5.5% |
| American Indian and Alaska Native | 0.7% |
Customer service, warehouse race and ethnicity over time
See how customer service, warehouse racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer service, warehouse race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 61.68% | 10.40% | 6.01% | 18.71% |
| 2011 | 61.40% | 10.69% | 6.15% | 18.58% |
| 2012 | 60.60% | 10.57% | 5.96% | 19.44% |
| 2013 | 60.95% | 10.40% | 6.12% | 19.11% |
| 2014 | 60.32% | 10.34% | 6.44% | 19.30% |
| 2015 | 59.71% | 10.09% | 6.22% | 20.41% |
| 2016 | 58.82% | 10.58% | 6.46% | 20.31% |
| 2017 | 59.74% | 9.99% | 6.43% | 20.13% |
| 2018 | 59.55% | 9.57% | 6.60% | 20.51% |
| 2019 | 59.15% | 9.77% | 6.40% | 21.03% |
| 2020 | 56.59% | 9.17% | 6.55% | 21.64% |
| 2021 | 54.28% | 10.14% | 6.72% | 22.66% |
Customer service, warehouse wage gap by race
According to our data, asian customer services, warehouse have the highest average salary compared to other ethnicities. Black or african american customer services, warehouse have the lowest average salary at $31,787.
| Ethnicity | Salary |
|---|---|
| Unknown | $31,821 |
| White | $32,088 |
| Black or African American | $31,787 |
| Asian | $32,513 |
| Hispanic or Latino | $32,017 |
Average customer service, warehouse age
See how the average age of customer services, warehouse varies based on ethnicity and gender.
Male
Female
Customer service, warehouse age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Customer service, warehouse age breakdown
The average age of customer services, warehouse is 40+ years years old, representing 49% of the customer service, warehouse population.
Customer service, warehouse age breakdown
| Customer Service, Warehouse Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Customer service, warehouse educational attainment
The most common degree for customer services, warehouse is high school diploma, with 43% of customer services, warehouse earning that degree. The second and third most common degree levels are associate degree degree at 22% and associate degree degree at 22%.
- High School Diploma, 43%
- Associate, 22%
- Bachelor's, 22%
- Diploma, 7%
- Other Degrees, 6%
Customer services, warehouse by degree level
| Customer service, warehouse degree | Percentages |
|---|---|
| High School Diploma | 43% |
| Associate | 22% |
| Bachelor's | 22% |
| Diploma | 7% |
| Other Degrees | 6% |
Customer service, warehouse jobs you might like
Customer service, warehouse wage gap by degree level
According to the data, customer services, warehouse with a Master's degree earn more than those without, at $34,689 annually. With a Bachelor's degree, customer services, warehouse earn a median annual income of $33,658 compared to $31,381 for customer services, warehouse with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $34,689 |
| High School Diploma or Less | $30,577 |
| Bachelor's Degree | $33,658 |
| Some College/ Associate Degree | $31,381 |
Customer service, warehouse employment statistics
Most customer services, warehouse work for a private in the retail industry.
Company size where customer services, warehouse work
Below, you can see the size of companies where customer services, warehouse work.
Customer service, warehouse jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 6% |
| 50 - 100 employees | 9% |
| 100 - 500 employees | 17% |
| 500 - 1,000 employees | 6% |
| 1,000 - 10,000 employees | 24% |
| > 10,000 employees | 38% |
Customer service, warehouse jobs by company type
Employees with the customer service, warehouse job title have their preferences when it comes to working for a company. For instance, most customer services, warehouse prefer to work at private companies over public companies.
Customer service, warehouse jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 34% |
| Private | 63% |
| Government | 2% |
Customer service, warehouse jobs by industry
The most common industries for customer services, warehouse are retail, manufacturing and professional.
Customer service, warehouse industry statistics
| Industry | Percentages |
|---|---|
| Retail | 23% |
| Fortune 500 | 18% |
| Manufacturing | 12% |
| Professional | 10% |
| Hospitality | 4% |
| Transportation | 4% |
| Construction | 4% |
| Technology | 4% |
| Health Care | 3% |
| Media | 2% |
| Finance | 2% |
| Government | 2% |
| Automotive | 2% |
| Non Profits | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Utilities | 1% |
| Telecommunication | 1% |
| Energy | 1% |
| Real Estate | 1% |
| Education | 1% |
| Start-up | 1% |
Customer service, warehouse turnover and employment statistics
Customer service, warehouse unemployment rate over time
The unemployment rate for customer services, warehouse between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer service, warehouse unemployment rate by year
| Year | Customer service, warehouse unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average customer service, warehouse tenure
The average customer service, warehouse stays at their job for 1-2 years, based on the 3,626 customer services, warehouse resumes in Zippia's database.
Customer service, warehouse tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 23% |
| 1-2 years | 35% |
| 3-4 years | 16% |
| 5-7 years | 13% |
| 8-10 years | 6% |
| 11+ years | 8% |
Customer service, warehouse LGBT ratio compared to similar jobs
Review the percent of customer services, warehouse that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Correspondence Representative | 5.53% | 87,484 |
| Eligibility Technician | 6.73% | 24,203 |
| Customer Service, Warehouse | 7.19% | - |
| Microfilmer | 8.60% | 118 |
| Charge Authorizer | 8.99% | 8,729 |
| Periodicals Clerk | 11.16% | 66,332 |
| Employee Relations Assistant | 15.31% | 14,672 |
Similar customer service, warehouse jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Correspondence Representative | 5.53% | 87,484 |
| Eligibility Technician | 6.73% | 24,203 |
| Microfilmer | 8.60% | 118 |
| Charge Authorizer | 8.99% | 8,729 |
| Periodicals Clerk | 11.16% | 66,332 |
| Employee Relations Assistant | 15.31% | 14,672 |
Foreign languages spoken by customer services, warehouse
The most common foreign language among customer services, warehouse is Spanish at 81.7%. The second-most popular foreign language spoken is Chinese at 2.9% and Mandarin is the third-most popular at 2.9%.
- Spanish, 81.7%
- Chinese, 2.9%
- Mandarin, 2.9%
- Korean, 2.9%
- Portuguese, 1.9%
- Other, 7.7%
Customer service, warehouse languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 81.7% |
| Chinese | 2.9% |
| Mandarin | 2.9% |
| Korean | 2.9% |
| Portuguese | 1.9% |
| Other | 7.7% |
