Customer services coordinator work from home jobs

Job Details: Job Title: Customer Services Specialist II Work from home: Monday & Friday Onsite: Tuesday, Wednesday & Thursday Duration: 6 Months Summary: Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy. Job Responsibility Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy. Required Qualifications High School Diploma or GED (required) 1-3 years of customer service experience Insurance industry knowledge (preferred) Strong attention to detail and quality standards Excellent organizational skills with the ability to prioritize and manage multiple tasks Strong analytical and research skills Ability to work independently with minimal supervision Excellent verbal and written communication skills (emails, memos, letters) Ability to handle confidential information reliably and tactfully Proficiency with Microsoft Office applications (Word, Excel, Access) and internet-based tools Ability to build and maintain effective working relationships with internal teams and external partners Education Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name:- Pihul Kumar Raj Email:- **************************** Internal Id #- 25-55013

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: * $75-$150 (per 1 hour session) * $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team! As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage. This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone. What You Will Do: * Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options. * Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions. * Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments. * Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language. * Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems. * Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information. * Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions. * Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards. What You Can Bring: * High school diploma or equivalent. * Basic Microsoft Office Skills, including Word, Excel, and Outlook. * Minimum Typing speed of 30 wpm. * Experience in a call center environment preferred. * Some experience in insurance and/or sales is preferred. * Excellent verbal and written communication skills. * Ability to solve complex policyholder issues with a positive attitude. * Ability to work in a fast-paced environment and work well under pressure. * Knowledge of life and/or health insurance terminology preferred. Location: 7677 Henneman Way, McKinney, Texas

This role is for one of Weekday's clients. We are currently helping hire for one of the leading AI labs (via one of our partners); supporting them in building and refining advanced AI systems. This is a unique opportunity to apply your Investment Services expertise toward shaping AI systems designed to replicate real-world workflows across investment banking, private equity, asset management, and equity research. You will help evaluate, calibrate, and enhance AI models to ensure their outputs align with professional standards in the investment domain. Requirements What exactly would you do? Evaluate AI-generated outputs in investment-related tasks for quality, accuracy, and business alignment Calibrate AI decision-making processes in valuation modeling, portfolio analysis, forecasting, risk assessment, and scenario planning Provide structured feedback to improve clarity, consistency, and financial rigor Requirements 🎓 Education: Bachelor's degree in Finance, Economics, Business Administration, or a related analytical field (MBA or certifications such as CFA, CPA, CAIA are a plus) 💼 Experience: 2+ years in investment services, ideally in investment banking, private equity, asset management, equity research, or related buy-side/sell-side roles within established organizations 📊 Skills: Strong proficiency in investment analysis and financial modeling (valuation, market analysis, portfolio construction, risk-return assessment) Solid understanding of investment processes, performance metrics, and strategic decision-making frameworks Excellent analytical, critical thinking, written, and presentation skills, with the ability to simplify complex financial insights 📍 Location: Remote (flexible, work from anywhere) Benefits 💵 Compensation: $90 to $150 per hour (based on experience) 🎁 Bonus: Weekly performance incentives of $20-$100 per hour for top performers 🕒 Time commitment: ~20 hours per week (part-time) ⏳ Project duration: 1-2 months 🌍 Fully remote, asynchronous work - flexible schedule 📑 Independent contractor engagement, with daily payments via Stripe Connect

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season.. Agents will.serve customers by providing product and service information; resolving product and service issues.. Customer Service Representative Job Duties: Interact with Turbo Tax customers via phone, focusing on tax related questions, data entry and navigation. Research, analyze and determine an appropriate course of action for TurboTax customers. Be a positive representative for Intuit and the Turbo Tax product; take a caring and empathetic approach to customer interactions. Articulate how to use the TurboTax product accurately and efficiently resolve customer inquiries on the first contact. Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires. Act as a technical resource when assisting customers to resolve problems with devices and equipment. Provide support via phone and/or SmartLook one-way video and screen share technology. Customer Service Representative Job Qualifications: 1 year of customer service: call center, retail or helpdesk. Excellent technical and customer service skills - passion for providing the BEST customer experience. Must have extensive experience with Windows OS, web browsing, email, and various software applications.. Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires. Must be able to efficiently navigate through menus & options on desktop devices while describing those actions verbally to customer. Excellent written and verbal communication skills and excellent phone etiquette (Clear crisp speech). Requires strong active listening skills to accurately paraphrase a customer conversation. Ability to begin servicing the program immediately after the call center owner or its agent certifies for a period of 90 days thereafter and meet the minimum service interval requirement.

Competitive Wage Starting wage of $17.00 per hour with shift differential opportunities to earn up to $23.76 per hour. Full Time Benefits We could say there are too many to list, but its worth it to share the good news! Starting DAY ONE (yes, you heard that correctly NO WAITING PERIOD) , you can take advantage of our amazing benefit package, designed with you and your future in mind! Check out the full list: Paid time off (at minimum, 20 personal days + 7 holidays per year) Medical/Dental/Vision/Life Insurance Education Assistance: fully paid Bachelors and tuition assistance & reimbursement options 401K with company matchand fixed contribution Employee Stock Purchase Plan What You Will Do Working from home, you will need a quiet workspace so you can focus on our customers. Youll also need a minimum of 5 MBPS up/download speed from your internet provider. Youll spend the majority of your shift talking with our customers, listening to their concerns, and providing the best solutions. Youll be a master problem solver! You might interact with customers on the phone, in a chat session, or responding to emails. Well provide you with procedures and tools to handle our customers needs and strengthen their relationship with Discover . Well provide you with all the equipment you need! Monitors, computer, keyboard, mouse, headset, and an amazing new hire training experience . Youll also have the best coaches to help you deliver the best service! Qualifications You Will Need to Succeed The Basics : Be reliab le! We need you here to take care of our customers. Be committed to working your schedule. Enjoy helping others. You will be busy, taking call after call, assisting our customers. We are always looking for ways to make things better for our employees and customers- that means you will experience change, sometimes at a fast pace. Positive energy, strong communication, ability to focus on the issue and not take things personally. Let your personality shine. We want you to succeed! That means you will receive coaching and feedback. Be open and willing to try new things. Bonus Points if you have : 1+ years of experience in related field Benefits you might not have expected Employee Assistance Program Counselors Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services) Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop) Opportunities to volunteer in the community Development groups and training If you do choose to work onsite, we have a f ull service cafeteria featuring Starbucksand subsidized m indful options , as well as access to our Fitness Center. We also have onsite Health Clinics.

Description Customer Support Expert What We're Looking For: Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater's Media Intelligence Platform, ensuring their experience is smooth, informative, and valuable. Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with experienced Customer Support Experts and accomplished leaders who stand ready to support you at every turn. Be a part of our vibrant community, where your unique contributions are celebrated, and you're empowered to unleash your full potential. What You'll Do: Provide excellent product support to our clients via email and live chat to enhance the client experience Influence product development through valuable feedback to our Product and Engineering teams Be able to remain organized and be able to prioritize in a high-volume environment Take ownership of support tickets from start to completion while providing value-added information Be an expert on Meltwater products and features as they are launched and engage with our Support Experts globally Contribute to our internal product training sessions and engage with our global Support team Support a variety of technical projects focused on maintaining Meltwater applications and enhancing Client Support workflows, tools, and efficiencies Drive and implement new initiatives to enhance support across the client lifecycle, including designing solutions, engaging stakeholders, documenting standards for best practices, providing feedback, and designing newsfeeds for client engagement. What You'll Bring: A Bachelor's degree in any discipline, or up to one year of relevant work experience in customer service, hospitality, teaching, or similar people-focused roles. Strong communication skills with the ability to connect with clients and colleagues in a clear, friendly, and professional manner. A collaborative, proactive, and solution-oriented mindset, eager to contribute to team success. Enthusiasm for learning, a growth mindset, and a drive to develop your career in a support-focused environment. Ability to manage multiple priorities, stay organized, and work effectively in a fast-paced setting. Familiarity with ticketing or live chat systems is a plus, but not required. Willingness to work on a hybrid schedule with 2 days in the office. The position may include occasional shifts outside standard office hours to ensure timely client support. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off for enhanced work-life balance Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage Complimentary CalmApp subscription for you and your loved ones because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. Customer Success Executive What YOU will do at Luma Health We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health & hospital systems and Academic Medical Centers across the country. As a Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer's organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success. Key Responsibilities: Customer Relationship Management: Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers. Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner. Onboarding & Adoption: Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows. Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes. Strategic Planning & Account Growth: Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs. Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives. Customer Success Strategy: Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes. Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction. Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement. Data-Driven Insights: Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes. Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders. Advocacy & Thought Leadership: Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering. Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients. Collaboration & Cross-Functional Support: Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly. Provide training and education to both customers and internal stakeholders on the best practices for using our products and services. Who You Are 5+ years of relevant work experience in customer success or account management. SaaS experience preferred Excellent project management skills and ability to collaborate across multiple internal and external stakeholders Have exceptional written and verbal communication skills You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment Proven Success in growing annual account spend over time. Nice to have: Healthcare, EMR, EHR Consulting, or Product Management experience Process building experience Upsell experience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include incentive plan + stock options + benefits (including medical, dental, and vision.) Base Pay Range: $100,000-$125,000 USD Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and Voicemails Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Ability to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (Dental and Vision included) Excellent Retirement plan Tremendous upward mobility into other positions and management Flexible hours Entirely Remote/Work From Home Only Student Loan Assistance Programs

The Customer Service Coordinator will support inside and outside sales representatives Responsibilities/Essential Functions: * Responsible for increasing customer retention through process knowledge and program management implementation. * Required to manage revenue backlog based on assignment. * Use in-house reporting systems to generate data, analyze results, and present data formally to the customer or internal business partners. * Create tutorials and facilitate customer meetings via webinars. * Interacts and collaborates on a daily basis with internal/external cross functional teams to ensure initiatives and customer's needs are met on schedule. * Pro-actively consults with internal/external sales teams to ensure program commitments to the customer are in line with company capabilities. * Advanced knowledge in direct sales order entry system, value added-services, and all operational processes. Knowledge/Skills/Abilities: * Ability to facilitate and lead projects. * Experienced Presentation skills. * Ability to take analytical approach to problem solving. * Strong resolution orientation with outstanding communication and customer service skills. * Strong communication skills / grammar. * Ability to work independently in a fast paced and changing environment. * Strong computer skills required. * Microsoft Office knowledge required including strong Excel, Outlook, Word and Windows. Working Environment: * Remote. Experience: * College degree preferred and/or minimum 3 years office experience. Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year. Compensation: The hourly rate for this position ranges from $20.00 to $22.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

The Customer Service Coordinator will support inside and outside sales representatives Responsibilities/Essential Functions: + Responsible for increasing customer retention through process knowledge and program management implementation. + Required to manage revenue backlog based on assignment. + Use in-house reporting systems to generate data, analyze results, and present data formally to the customer or internal business partners. + Create tutorials and facilitate customer meetings via webinars. + Interacts and collaborates on a daily basis with internal/external cross functional teams to ensure initiatives and customer's needs are met on schedule. + Pro-actively consults with internal/external sales teams to ensure program commitments to the customer are in line with company capabilities. + Advanced knowledge in direct sales order entry system, value added-services, and all operational processes. Knowledge/Skills/Abilities: + Ability to facilitate and lead projects. + Experienced Presentation skills. + Ability to take analytical approach to problem solving. + Strong resolution orientation with outstanding communication and customer service skills. + Strong communication skills / grammar. + Ability to work independently in a fast paced and changing environment. + Strong computer skills required. + Microsoft Office knowledge required including strong Excel, Outlook, Word and Windows. Working Environment: + Remote. Experience: + College degree preferred and/or minimum 3 years office experience. **Benefits:** Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year. **Compensation:** The hourly rate for this position ranges from $20.00 to $22.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

JOB POSTING ALERT Customer Service Coordinator II Braselton, GA (on-site only) Applications will be considered from December 16th - December 22nd The Home Delivery Customer Service Coordinator II will provide daily operations to support the Operations Manager and team at the Home Delivery HUB. PRIMARY FUNCTIONS: Ensuring the proper execution of daily scheduling needs of multiple customer orders Apply one email/zoom call resolution for customer escalated matters and support dedicated customer email boxes Perform all scheduling functions in a high-volume environment for all WSI product brands Supports multiple HUB Operations in different regions within the Supply Chain Operations Confirming customer delivery windows utilizing all WMS systems as well as updating customer contact information Handle dedicated email lines within 24-48 hours of contact/escalation Research customer inquiries and provide resolution within established timeframes Support and assist with Special Projects as assigned, including handle overflow coverage as needed Meet or exceed assigned B2B Logistics metrics as established by Ops. Manager and department KPIs Keep work area safe, organized and clean according to general office practices and OSHA requirements daily Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, metrics, and quality standards Coordinators are expected to provide updates to internal and external customers regarding project/order status. They must be able to format their requests or responses with respect to the setting - removing emotion, utilizing proper grammar, and staying organized. Other duties as deemed necessary MINIMUM QUALIFICATIONS: High School diploma or equivalent Excellent attendance and willingness to be part of a team - performing whatever duties as assigned 6 months combined work experience and demonstrated knowledge within Warehouse Management Systems Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner MS Office Proficient: Outlook & Word - Basic to Intermediate; Excel - Intermediate to Advanced Skills highly preferred After in instruction, Coordinators are expected to build tables in Excel that comply with our templates and may be altered to meet customer's needs. They will be exporting data and scrubbing it to reflect accurate and clean information. Strong Communication Skills (Written and Verbal) PREFERRED QUALIFICATIONS: Working knowledge of WSI B2B Logistics or Concierge process, or Project Coordinator experience working on remote teams Acquired/Demonstrated WSI product knowledge for all Brands is preferred Supply Chain Background Coordinators need to be comfortable with the flow of logistics and operations, with relation to facility location. Comfortable with managing multiple software systems Starting pay is $16.50/hr with optional medical benefits, 401k match, PTO and vacation benefits Important Facts: This is a Full-Time, non-exempt level position requiring a 40-hour schedule Monday - Friday, hours TBD based off business need Position is located at the Braselton, GA DC and candidates must live within reasonable commute for consideration

Full Job Description Work From Home Customer Service Coordinator - Specialty Servicing More Than Just a Bank, More Than Just a Career Your Voice is our voice. Well champion you. The best people listen and then say, How can I help? Thats what we do at Arsenault. Its how we take care of our customers. Its how were changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldnt be. Our Customer Care team is supported and empowered to be the best people to people. And well have your back every step of the way. Thats life at Arsenault. More Than Just Training, More About You At Arsenault, its important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, youll find that successful associates at Arsenault will: Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change Demonstrate a strong customer focus rooted in empathy Communicate effectively with peers, management and customers Exercise good judgment and independent decision-making skills Demonstrate exceptional listening, questioning, call control, and de-escalation techniques Be proactive, have effective time management and organizational skills Display dependability with a solid attendance record Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot) Compensation $20 per hour An additional 5% applies to Las Vegas, NV and Wilmington DE More Benefits, More Health, More Wealth, and More Life Arsenault believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something. Medical, Dental, Vision, Prescription coverage Day 1 Flexible Schedule Options Paid Time Off Wellbeing offerings such as backup childcare and Mental Wellness support Tuition Reimbursement Paid Training and Development offered quarterly Flexible Spending Account Life Insurance as well as Disability Disability Insurance 401 K and Stock Purchase Plan Basic Qualifications High school diploma, GED or equivalent certification At least 1 year customer service experience Work at Home Technology Requirements A secure home office environment that is free from background noise and distractions A reliable private internet connection that is not supplied by use cellular data (hot spot) Cable or fiber connections are preferred Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home,Sustained ability to maintain latency less than 250 ms in voice calls is required Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider A private network is password protected where you have ownership or line of site to every device on the network Arsenault reserves the right to request proof of internet provider, speed and service package from the associate Requirements are subject to change, as new systems and technology is delivered. Arsenault reserves the right to modify internet service requirements with sixty (60) days notice.

Company: Destination KnotLocation: Remote - Work From Home As a Virtual Hotel Customer Service Coordinator, you'll help clients arrange lodging for leisure, group, or business travel. You'll ensure each booking runs smoothly while upholding Destination Knot's commitment to exceptional service. ResponsibilitiesUnderstand client needs and travel preferences Provide hotel recommendations and confirm reservations Manage booking changes and follow-up communication Keep detailed, accurate client records RequirementsOrganized and dependable Comfortable with digital tools and remote communication Friendly, professional demeanor Willingness to learn the travel booking process Why Destination KnotCollaborative remote environment Hands-on guidance and self-paced training Access to industry partnerships and hotel programs

JOB POSTING ALERT Customer Service Coordinator II Braselton, GA (on-site only) Applications will be considered from December 16th - December 22nd The Home Delivery Customer Service Coordinator II will provide daily operations to support the Operations Manager and team at the Home Delivery HUB. PRIMARY FUNCTIONS: * Ensuring the proper execution of daily scheduling needs of multiple customer orders * Apply one email/zoom call resolution for customer escalated matters and support dedicated customer email boxes * Perform all scheduling functions in a high-volume environment for all WSI product brands * Supports multiple HUB Operations in different regions within the Supply Chain Operations * Confirming customer delivery windows utilizing all WMS systems as well as updating customer contact information * Handle dedicated email lines within 24-48 hours of contact/escalation * Research customer inquiries and provide resolution within established timeframes * Support and assist with Special Projects as assigned, including handle overflow coverage as needed * Meet or exceed assigned B2B Logistics metrics as established by Ops. Manager and department KPIs * Keep work area safe, organized and clean according to general office practices and OSHA requirements daily * Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, metrics, and quality standards * Coordinators are expected to provide updates to internal and external customers regarding project/order status. They must be able to format their requests or responses with respect to the setting - removing emotion, utilizing proper grammar, and staying organized. * Other duties as deemed necessary MINIMUM QUALIFICATIONS: * High School diploma or equivalent * Excellent attendance and willingness to be part of a team - performing whatever duties as assigned * 6 months combined work experience and demonstrated knowledge within Warehouse Management Systems * Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner * MS Office Proficient: Outlook & Word - Basic to Intermediate; Excel - Intermediate to Advanced Skills highly preferred * After in instruction, Coordinators are expected to build tables in Excel that comply with our templates and may be altered to meet customer's needs. They will be exporting data and scrubbing it to reflect accurate and clean information. * Strong Communication Skills (Written and Verbal) PREFERRED QUALIFICATIONS: * Working knowledge of WSI B2B Logistics or Concierge process, or Project Coordinator experience working on remote teams * Acquired/Demonstrated WSI product knowledge for all Brands is preferred * Supply Chain Background * Coordinators need to be comfortable with the flow of logistics and operations, with relation to facility location. * Comfortable with managing multiple software systems * Starting pay is $16.50/hr with optional medical benefits, 401k match, PTO and vacation benefits Important Facts: * This is a Full-Time, non-exempt level position requiring a 40-hour schedule * Monday - Friday, hours TBD based off business need * Position is located at the Braselton, GA DC and candidates must live within reasonable commute for consideration

Under the general supervision of the Mobile Crisis Director or the Director of Crisis Services, the Dispatch Coordinator provides the connection via telephone between the individual or entities needing behavioral health services and the appropriate services needed. This position performs call center/dispatch duties for the Mobile Crisis Unit, PAR screeners and other related dispatch and call center functions. PRINCIPAL DUTIES AND RESPONSIBILITIES: Acts as the primary liaison between the crisis representative and the mobile crisis team. Receives complete and accurate information from crisis representatives and relays information to the mobile crisis team. Utilizes the MHWIN dispatch system to deploy the mobile crisis team. Responds to crisis calls and referrals for mobile crisis deployment. Utilizes de-escalation techniques and crisis interventions for callers in crisis. Completes a triage to provide an initial assessment of the individual's needs. Assesses callers when there may be a potential for suicide using the Columbia Suicide Severity Rating Scale. Manages a high call volume while performing other required duties. Documents each encounter concurrently while in-call. Utilizes knowledge of community resources. Provides coordination between hospital social workers and PAR screeners. Completes Requests for Service (RFS) ensuring that Pre-Admission Review (PAR) screeners complete assessments to determine if an inpatient setting is the appropriate level of care for the individual. Enters requests for services (RFS) from referring hospitals and relays the information to dispatch the PAR Screeners. Enters client information into DWIHN's Electronic Health Record (EHR), the MHWIN system and relays information to the PAR Screeners. Utilizes MHWIN dispatch system to deploy PAR Screeners. Utilizes DWIHN's phone system. Completes data entry for enrollments. Generates member IDs for new individuals entering the DWIHN system. Verifies Medicaid in the CHAMPS system. Completes triage to provide initial assessment of the individual's need. Participates in agency and system staff meetings. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S): Knowledge of DWIHN policies, procedures, and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of behavioral health and mental health principles and practices. Knowledge of the Michigan Medicaid Provider Manual. Knowledge of MWHIN. Knowledge of compliance standards. Knowledge of call screening techniques and phone etiquette. Knowledge of policies and procedures for receiving and processing emergency calls. Knowledge of customer service principles and practices. Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc. Knowledge of emergency and general dispatch procedures and practices. Knowledge of medical and insurance terminology Assessment skills. Evaluation skills. Decision Making skills. Interpersonal skills. Customer Service skills. Communication skills. Active Listening skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Teamwork Skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A High School diploma, GED, or its equivalent. REQUIRED EXPERIENCE: Two (2) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting. AND Two (2) years of full-time paid professional experience performing customer service, dispatch, emergency/crisis response, peer support or related experience. REQUIRED LICENSE(S). A valid State of Michigan Driver's License with a safe and acceptable driving record. WORKING CONDITIONS : Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Remote Customer Support Associate - $19/hr Start, No Degree Needed Are you great at problem-solving and enjoy helping people? We're seeking motivated individuals to fill our Remote Customer Support Associate positions. In this role, you'll be the first point of contact for our customers, ensuring a positive experience through your support and problem-solving abilities, all from the comfort of your home. Your Responsibilities: Address and resolve customer inquiries with professionalism and warmth. Manage and solve customer issues to ensure satisfaction. Communicate effectively, both verbally and in writing, to ensure clear understanding. Maintain a positive attitude and contribute to a supportive team environment. Ideal Qualifications: A passion for customer service and a desire to help others. Excellent communication skills, able to interact effectively with diverse customers. Ability to work independently, manage time effectively, and prioritize tasks. Tech-savvy with experience navigating various computer programs. What We Offer: A fully remote position, allowing you to work from anywhere. Flexible scheduling options to accommodate your lifestyle. A competitive starting wage of $19 per hour with room for growth. Opportunities for career advancement and ongoing professional development. Get Started With Us: Additional Information: This position does not require a formal degree. Candidates must have a quiet workspace and reliable internet access. All applicants will undergo a background check. We are an equal opportunity employer dedicated to inclusivity and diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR