There is more than meets the eye when it comes to being a customer solutions specialist. For example, did you know that they make an average of $32.75 an hour? That's $68,113 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many customer solutions specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.
When it comes to the most important skills required to be a customer solutions specialist, we found that a lot of resumes listed 14.8% of customer solutions specialists included communication, while 13.0% of resumes included email, and 8.8% of resumes included customer solutions. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer solutions specialist job title. But what industry to start with? Most customer solutions specialists actually find jobs in the technology and retail industries.
If you're interested in becoming a customer solutions specialist, one of the first things to consider is how much education you need. We've determined that 42.8% of customer solutions specialists have a bachelor's degree. In terms of higher education levels, we found that 6.3% of customer solutions specialists have master's degrees. Even though some customer solutions specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a customer solutions specialist. When we researched the most common majors for a customer solutions specialist, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on customer solutions specialist resumes include associate degree degrees or master's degree degrees.
You may find that experience in other jobs will help you become a customer solutions specialist. In fact, many customer solutions specialist jobs require experience in a role such as customer service representative. Meanwhile, many customer solutions specialists also have previous career experience in roles such as cashier or sales associate.
Tell us your goals and we'll match you with the right jobs to get there.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a customer solutions specialist can determine their career goals through the career progression. For example, they could start out with a role such as specialist, progress to a title such as team leader and then eventually end up with the title sales manager.
Tell us your goals and we'll match you with the rights job to get there.
Job TitleCompany  | Company | Start Date | Salary |
|---|---|---|---|
Webstaurantstore Customer Solutions Specialist (Remote) Customer Solutions Specialist (Remote) | Webstaurantstore Webstaurantstore | 01/27/2021 01/27/2021 | $39,65301/27/2021 $39,653 |
Webstaurantstore Customer Solutions Leadership Trainee Customer Solutions Leadership Trainee | Webstaurantstore Webstaurantstore | 01/23/2021 01/23/2021 | $43,82701/23/2021 $43,827 |
Webstaurantstore Customer Solutions Specialist (Remote) Customer Solutions Specialist (Remote) | Webstaurantstore Webstaurantstore | 01/23/2021 01/23/2021 | $39,65301/23/2021 $39,653 |
Webstaurantstore Customer Solutions Specialist (Remote) Customer Solutions Specialist (Remote) | Webstaurantstore Webstaurantstore | 01/23/2021 01/23/2021 | $39,65301/23/2021 $39,653 |
Vivint Smart Home, Inc. Customer Solutions Advanced Issue Resolution Specialist Customer Solutions Advanced Issue Resolution Specialist | Vivint Smart Home, Inc. Vivint Smart Home, Inc. | 01/22/2021 01/22/2021 | $31,30501/22/2021 $31,305 |
Use Zippia's Salary Calculator to see how your pay matches up.
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.8% of customer solutions specialists listed communication on their resume, but soft skills such as communication skills and computer skills are important as well.
Some places are better than others when it comes to starting a career as a customer solutions specialist. The best states for people in this position are Massachusetts, Connecticut, Washington, and New Jersey. Customer solutions specialists make the most in Massachusetts with an average salary of $89,677. Whereas in Connecticut and Washington, they would average $86,404 and $84,462, respectively. While customer solutions specialists would only make an average of $81,464 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Maine
$76,914
Avg. Salary
2. New Hampshire
$76,031
Avg. Salary
3. Massachusetts
$89,678
Avg. Salary
