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Best states for a customer specialist
- Rank 1 - 10
- 11 - 20
- 21 - 30
- 31 - 40
- 41 - 51
We decided to bring you a list of the best states for jobs for customer specialists in the United States. Customer specialist positions are available in every state, but not all states are the same. Some states do not offer the same wages, benefits, time off, etc for customer specialists.Our research found that Massachusetts is the best state for customer specialists, while New York and Massachusetts are ranked highest in terms of median salary. Massachusetts has a median salary of $58,080 and New York has the highest median salary among all 50 states for customer specialists.
In order to get you the best states for customer specialists, we looked at our data on jobs and wages -- specifically the average annual wage and the number of available jobs per capita.We found that the Midwest is best for customer specialists, and the Northeast is the worst. New York, NY is the best city in the country for customer specialist jobs, where as Massachusetts is the best state in the country.
10 best states for customer specialists in 2026
1. Massachusetts
Total customer specialist jobs: 2,681 Average annual salary: $58,080 Lowest 10 percent earn: $32,000 Highest 10 percent earn: $103,000 Location Quotient: 0.95
2. Delaware
Total customer specialist jobs: 423 Average annual salary: $47,556 Lowest 10 percent earn: $25,000 Highest 10 percent earn: $87,000 Location Quotient: 1.1
3. Connecticut
Total customer specialist jobs: 1,088 Average annual salary: $47,700 Lowest 10 percent earn: $26,000 Highest 10 percent earn: $86,000 Location Quotient: 1.07
4. North Carolina
Total customer specialist jobs: 2,810 Average annual salary: $48,418 Lowest 10 percent earn: $26,000 Highest 10 percent earn: $87,000 Location Quotient: 0.95
5. New York
Total customer specialist jobs: 3,022 Average annual salary: $59,682 Lowest 10 percent earn: $32,000 Highest 10 percent earn: $109,000 Location Quotient: 0.77
6. Vermont
Total customer specialist jobs: 244 Average annual salary: $46,189 Lowest 10 percent earn: $26,000 Highest 10 percent earn: $80,000 Location Quotient: 1.03
7. Rhode Island
Total customer specialist jobs: 320 Average annual salary: $49,082 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $88,000 Location Quotient: 0.86
8. New Jersey
Total customer specialist jobs: 1,897 Average annual salary: $55,534 Lowest 10 percent earn: $30,000 Highest 10 percent earn: $101,000 Location Quotient: 0.78
9. New Hampshire
Total customer specialist jobs: 511 Average annual salary: $46,855 Lowest 10 percent earn: $26,000 Highest 10 percent earn: $83,000 Location Quotient: 0.95
10. District of Columbia
Total customer specialist jobs: 359 Average annual salary: $62,101 Lowest 10 percent earn: $34,000 Highest 10 percent earn: $113,000 Location Quotient: 0.7
Customer specialist jobsNear Columbus, OH
How Zippia determines the best states to be a customer specialist
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a customer specialist
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Massachusetts | $58,080 | $32,000 | 6,859,819 | 2,681 |
| 2 | Delaware | $47,556 | $25,000 | 961,939 | 423 |
| 3 | Connecticut | $47,700 | $26,000 | 3,588,184 | 1,088 |
| 4 | North Carolina | $48,418 | $26,000 | 10,273,419 | 2,810 |
| 5 | New York | $59,682 | $32,000 | 19,849,399 | 3,022 |
| 6 | Vermont | $46,189 | $26,000 | 623,657 | 244 |
| 7 | Rhode Island | $49,082 | $27,000 | 1,059,639 | 320 |
| 8 | New Jersey | $55,534 | $30,000 | 9,005,644 | 1,897 |
| 9 | New Hampshire | $46,855 | $26,000 | 1,342,795 | 511 |
| 10 | District of Columbia | $62,101 | $34,000 | 693,972 | 359 |
| 11 | Arizona | $40,029 | $24,000 | 7,016,270 | 2,556 |
| 12 | Indiana | $38,743 | $23,000 | 6,666,818 | 2,622 |
| 13 | Texas | $42,105 | $24,000 | 28,304,596 | 6,312 |
| 14 | Pennsylvania | $45,334 | $24,000 | 12,805,537 | 3,343 |
| 15 | Nevada | $40,938 | $25,000 | 2,998,039 | 635 |
| 16 | California | $51,214 | $31,000 | 39,536,653 | 6,841 |
| 17 | Michigan | $38,852 | $22,000 | 9,962,311 | 2,935 |
| 18 | Florida | $39,099 | $20,000 | 20,984,400 | 6,462 |
| 19 | Tennessee | $37,821 | $21,000 | 6,715,984 | 1,913 |
| 20 | Kentucky | $35,459 | $20,000 | 4,454,189 | 1,790 |
| 21 | Alabama | $37,216 | $20,000 | 4,874,747 | 1,457 |
| 22 | Georgia | $39,022 | $21,000 | 10,429,379 | 3,189 |
| 23 | Ohio | $36,771 | $21,000 | 11,658,609 | 3,339 |
| 24 | Illinois | $37,650 | $23,000 | 12,802,023 | 4,501 |
| 25 | Louisiana | $36,517 | $20,000 | 4,684,333 | 1,126 |
| 26 | Maine | $35,046 | $20,000 | 1,335,907 | 644 |
| 27 | South Carolina | $37,407 | $20,000 | 5,024,369 | 1,337 |
| 28 | Maryland | $42,422 | $23,000 | 6,052,177 | 1,714 |
| 29 | Virginia | $40,114 | $21,000 | 8,470,020 | 2,493 |
| 30 | Oklahoma | $34,391 | $20,000 | 3,930,864 | 1,079 |
| 31 | Wisconsin | $33,260 | $21,000 | 5,795,483 | 1,965 |
| 32 | Mississippi | $35,296 | $19,000 | 2,984,100 | 829 |
| 33 | Wyoming | $36,154 | $25,000 | 579,315 | 151 |
| 34 | Colorado | $38,621 | $25,000 | 5,607,154 | 1,637 |
| 35 | Minnesota | $33,196 | $23,000 | 5,576,606 | 2,290 |
| 36 | Iowa | $32,091 | $20,000 | 3,145,711 | 1,242 |
| 37 | West Virginia | $34,323 | $19,000 | 1,815,857 | 461 |
| 38 | Washington | $37,603 | $27,000 | 7,405,743 | 1,629 |
| 39 | New Mexico | $33,224 | $19,000 | 2,088,070 | 664 |
| 40 | Kansas | $33,381 | $20,000 | 2,913,123 | 841 |
| 41 | Idaho | $29,215 | $20,000 | 1,716,943 | 577 |
| 42 | Montana | $32,516 | $24,000 | 1,050,493 | 281 |
| 43 | Hawaii | $33,024 | $24,000 | 1,427,538 | 239 |
| 44 | Utah | $30,844 | $20,000 | 3,101,833 | 968 |
| 45 | Arkansas | $29,602 | $17,000 | 3,004,279 | 818 |
| 46 | Oregon | $31,700 | $22,000 | 4,142,776 | 966 |
| 47 | Nebraska | $31,083 | $20,000 | 1,920,076 | 449 |
| 48 | North Dakota | $28,542 | $21,000 | 755,393 | 219 |
| 49 | Missouri | $30,541 | $18,000 | 6,113,532 | 1,500 |
| 50 | South Dakota | $28,746 | $20,000 | 869,666 | 222 |
| 51 | Alaska | $23,060 | $20,000 | 739,795 | 178 |
Highest paying states for customer specialists
| Rank | State | Avg. Customer Specialist Salary |
|---|---|---|
| 1 | Massachusetts | $58,080 |
| 2 | Delaware | $47,556 |
| 3 | Connecticut | $47,700 |
| 4 | North Carolina | $48,418 |
| 5 | New York | $59,682 |
| 6 | Vermont | $46,189 |
| 7 | Rhode Island | $49,082 |
| 8 | New Jersey | $55,534 |
| 9 | New Hampshire | $46,855 |
| 10 | District of Columbia | $62,101 |
| 11 | Arizona | $40,029 |
| 12 | Indiana | $38,743 |
| 13 | Texas | $42,105 |
| 14 | Pennsylvania | $45,334 |
| 15 | Nevada | $40,938 |
| 16 | California | $51,214 |
| 17 | Michigan | $38,852 |
| 18 | Florida | $39,099 |
| 19 | Tennessee | $37,821 |
| 20 | Kentucky | $35,459 |
| 21 | Alabama | $37,216 |
| 22 | Georgia | $39,022 |
| 23 | Ohio | $36,771 |
| 24 | Illinois | $37,650 |
| 25 | Louisiana | $36,517 |
| 26 | Maine | $35,046 |
| 27 | South Carolina | $37,407 |
| 28 | Maryland | $42,422 |
| 29 | Virginia | $40,114 |
| 30 | Oklahoma | $34,391 |
| 31 | Wisconsin | $33,260 |
| 32 | Mississippi | $35,296 |
| 33 | Wyoming | $36,154 |
| 34 | Colorado | $38,621 |
| 35 | Minnesota | $33,196 |
| 36 | Iowa | $32,091 |
| 37 | West Virginia | $34,323 |
| 38 | Washington | $37,603 |
| 39 | New Mexico | $33,224 |
| 40 | Kansas | $33,381 |
| 41 | Idaho | $29,215 |
| 42 | Montana | $32,516 |
| 43 | Hawaii | $33,024 |
| 44 | Utah | $30,844 |
| 45 | Arkansas | $29,602 |
| 46 | Oregon | $31,700 |
| 47 | Nebraska | $31,083 |
| 48 | North Dakota | $28,542 |
| 49 | Missouri | $30,541 |
| 50 | South Dakota | $28,746 |
| 51 | Alaska | $23,060 |
Customer specialist best states FAQs
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Updated January 8, 2025