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Best customer specialist certifications
Customer specialist certifications allow job seekers to demonstrate their competency as an customer specialist to employers. However, not all customer specialist certifications provide the same value for job seekers.
The best certifications for a customer specialist are Certified Pharmacy Technician (CPhT), Certified Billing and Coding Specialist (CBCS), and Certified Customs Specialist (CCS).
Below is a list of the best customer specialist certifications. Obtaining an customer specialist certification will give you a leg up when you apply for jobs and increase your potential salary.
9 best certifications for customer specialists
| Rank | Customer specialist certification | Organization |
|---|---|---|
| 1 | Certified Pharmacy Technician (CPhT) | PTCB |
| 2 | Certified Billing and Coding Specialist (CBCS) | NHA |
| 3 | Certified Customs Specialist (CCS) | NCBFAA |
| 4 | Certified Sales Professional (CSP) | MRERF |
| 5 | Certified Criminal Justice Specialist (CCJS) | NAFC |
| 6 | Customs Broker License | USCS |
| 7 | Certified Information Technology Professional (CITP) | AICPA |
| 8 | Certified Customer Service Specialist (CSS) | ETA |
| 9 | Microsoft Office Specialist Master Certification (MOS) | MS |
9 best customer specialist certifications
1. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Certified Billing and Coding Specialist (CBCS)
A Certified Billing and Coding Specialist (CBCS) primarily focuses on converting a medical procedure, diagnosis, or symptom into specific codes to submit a claim for reimbursement.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Certified Customs Specialist (CCS)
The NCBFAA's Certified Customs Specialist (CCS) Certification Program is designed to assist trade professionals involved in the import industry to become experts in the current import regulations. Whether you have a broker's license or you have just a year or two of related experience, this course will provide you with a solid foundation for you to increase your industry knowledge. The CCS course will review fundamental points relevant to the importation process while delving into practical, relevant subject matter not generally tested on the formal Customs licensing exam.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
4. Certified Sales Professional (CSP)
The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling. From business creation to improved time and territory management; goal-setting to prospecting, and everything in between, attendees return to the territory with a renewed enthusiasm for selling.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
5. Certified Criminal Justice Specialist (CCJS)
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
6. Customs Broker License
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
7. Certified Information Technology Professional (CITP)
A Certified Information Technology Professional (CITP) is a Certified Public Accountant recognized for his or her unique ability to provide business insight by leveraging knowledge of information relationships and supporting technologies.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
8. Certified Customer Service Specialist (CSS)
The Customer Service Specialist (CSS) is a certification that validates one's work skills through employability concepts. Though developed to meet the role of an evolving service oriented electronics technician, CSS is relevant to every industry, employer and employee. Topics included are Safety, Ethics, Respect, Teamwork, Communication, Telephone and Email Techniques, Problem Solving, Interpersonal Relationships, and Sales and Marketing.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
9. Microsoft Office Specialist Master Certification (MOS)
The Microsoft Office Specialist (MOS) Master certification helps demonstrate an individual's overall comprehension and expertise of Microsoft Office programs. Microsoft Office Specialist Masters have more than a working familiarity with Microsoft Office programs-they are technically skilled to take advantage of the breadth of features efficiently and effectively.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required?
What is the best certification for a customer specialist?
The best customer specialist certification is Certified Pharmacy Technician (CPhT). The Certified Pharmacy Technician (CPhT) is awarded by the Pharmacy Technician Certification Board. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this customer specialist certification:
- To become a certified Certified Pharmacy Technician (CPhT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 2 year.
What are some of the most in-demand certifications for customer specialists?
The most in-demand customer specialist certification is Certified Customs Specialist based on all active job postings. Having this customer specialist certification will give you access to more customer specialist jobs with higher salaries.
The most common combination of customer specialist certifications include: Certified Pharmacy Technician (CPhT), Certified Billing and Coding Specialist (CBCS), and Certified Customs Specialist (CCS).
Online courses for customer specialists to earn certifications
1. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
2. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
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4. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
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An introductory course about understanding the foundations of Customer Service...
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8. Customer Service Training: Dealing with Difficult Customers
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10. [2023] Customer Service 2.0: Learn Digital Customer Service
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11. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
12. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
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Enhance your customer support and truly differentiate yourself from your competition!...
14. Dealing With Angry Customers
Skills and Techniques for Handling Most Customer Situations...
15. Customer Retention: Maximise Your Profits
How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...
16. Business Communication Skills: Handling Clients & Customers
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17. Customer Service: Keep 'em coming back!
How to give the best customer service in your industry and keep those customers raving about your business...
18. The Customer: Develop Customer Centric Metrics (BITE SIZE)
To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...
19. Outstanding Customer Service - The Ultimate Guide!
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20. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...