The Team:
We are seeking Operations Associates to support our Onboarding organization. In this flexible role, you will support the operations of one or more of our core business verticals based on the needs of our business.
As an Operations Associate or contractor, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence. The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service.
How you'll make an impact
Process loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents.
Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guide customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience.
Build trust and cultivate borrower, investor, and colleague relationships.
Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team.
Minimum Qualifications
1+ year of experience in customer service, phone support, loan processing or similar at a Financial Institution.
For Part time positions:
Be available to work a minimum of 20 hrs per week including two weekend days and have the ability to flex up to 40 hours on a short notice based on operational needs.
Passion for delivering a great customer experience.
Ability to interpret written policy and procedures and apply to the present situation.
Strong written and verbal communication skills and the ability to address applicants in an objective yet empathetic manner.
Impeccable judgment and acute attention to detail; ability to identify/anticipate customers' needs and clarify information.
Proven track record of excelling in a metric based environment.
Preferred Qualifications
Familiarity with loan processing, financial statements, tax documents, and payroll
Previous experience working in a customer service role
Previous experience working in a production based, remote environment
BA/ BS degree, Associates degree, or equivalent work experience.
Position location This role is available in the following locations: Columbus, OH
Location: Columbus, OH -
must be okay with going into the office upon request by leadership, generally quarterly
Time zone requirements The team operates on the East/West coast time zones.
Compensation: $23.12 per hour + $2 shift diff on the weekends
$23.1 hourly 1d ago
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Customer service/work from home agents
B&C Call Center Solutions 4.2
Columbus, OH
We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon.
Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday
Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm
Full benefits for full time and part time after a period of 30 days.
W2 employee
Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis.
What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States.
Respond Today
$25k-32k yearly est. 60d+ ago
Customer Specialist
Richwood Bank 3.9
Plain City, OH
Job Description
CustomerSpecialist
At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive.
Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members.
The CustomerSpecialist position is a front-line position providing customer service to bank clients both in the branch and at the drive thru. This position will conduct the full spectrum of banking service, from evaluating what Richwood Bank account a customer would fit best in, to how to open it and transact funds.
Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants.
Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities!
Essential Functions
Greet customers
Facilitate all transactions for customers across all financial account types and requests
Open accounts and teach customers how to gain the most potential from them
Assist new customers in transferring all funds over seamlessly through our switch program
Maintain an accurate balance of cash drawers daily
Demonstrate knowledge of all accounts, products and services offered
Support customers with all account and service needs
Be willing to help customers with additional benefits such as notary, faxing and check orders
Stay current on rates for CDs, savings IRAs and interest bearing checking
Listen to customer needs and recommend the best solutions to help them succeed
Assist team with miscellaneous office support such as inventory of supplies and cookie Friday preparations
Scan proof - scanning all transactions daily into the computer
Demonstrate drive thru knowledge - speaker, transaction drawers/tube
Perform other tasks assigned by Branch Manager
Skills and Abilities
Excellent customer service skills
The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud.
Mathematical skills
In-depth knowledge of our bank products and services
Work well under pressure and in a fast paced environment
Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion)
Strong communication skills
High degree of accuracy
Detailed and organized
Maintain confidentiality at all times
Maintain a positive can-do attitude towards your team and customers
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act
Punctual
Driven to succeed and open minded to learn more about new technology within our industry
Accurate typing skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail
Education
High School Diploma or GED required, college preferred
Two years of customer service experience required
Cash handling experience preferred
Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$26k-32k yearly est. 5d ago
Director of Clinical Services Specialists
Brookdale 4.0
Columbus, OH
Brookdale is hiring a Director of Clinical Services Specialists! This individual is well versed in clinical operations and understands state regulations.
Compact license covering the state of Indiana required!
This is a traveling role and at times will require a 10 day on 4 day off schedule
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment.
Certifications, Licenses, and Other Special Requirements
LPN/LVN or RN license.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Potential injury from transferring, repositioning, or lifting residents
Talk or hear
Taste or smell
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Occasionally
Vision
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.
Brookdale is an equal opportunity employer and a drug-free workplace.
Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc.
Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care.
Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records.
Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training.
Supervises the maintenance of resident charts and reviews documentation performed by care giving staff.
As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment.
Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments.
Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act.
Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale.
Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care.
Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart.
Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services.
Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed.
Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through.
Participates in department quality improvement activities.
Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.
Shares on-call and manager on duty responsibilities/shifts as required.
Strengthens clinical process within the community until permanent replacement is identified.
Supports other requirements within the division as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$33k-53k yearly est. Auto-Apply 20d ago
Brand Specialist - Columbus, OH
Beauty Barrage 3.6
Columbus, OH
Who is Beauty Barrage? Beauty Barrage is a full-service strategic sales management team with our Field Team servicing doors across North America. Beauty Barrage works with some of the hottest brands in beauty today and provides in-store support in retailers like Sephora, ULTA, Bluemercury, and more! We have over 200+ beauty professionals servicing over 3,000 doors in the U.S. and Canada. We were also named to the Inc. 5000 list of fastest-growing companies.
Job Summary: The objective of the Brand Specialist position is to productively support Beauty Barrage's client brands in various retailers. The Brand Specialist will be responsible for achieving sales targets in an assigned market, cultivating relationships, and driving brand awareness. As a Brand Specialist, you will report to the Field Sales Manager or Brand Executive depending on your market. Our Brand Specialists are expected to be self-starters, results-oriented, and have a passion for the beauty industry.
This is a fluctuating, part-time opportunity, with the work schedule varying monthly based on the brands' needs and distance willing to travel.Job Duties:
Achieve sales goals for assigned brands.
Represent brands within an assigned territory and retailers to drive sales and brand awareness.
Establish and develop strong relationships with the store teams.
Educate and train store staff on brand knowledge.
Execute interactive product demonstrations.
Ensure product merchandising meets company standards.
Provide critical feedback through survey responses.
Leave a positive lasting impression after each store visit.
Qualifications:
Minimum 2 years beauty retail experience
Passionate about the beauty industry and knowledgeable of the in-store retail environment required.
Strong interpersonal skills and ability to influence.
Must be able to motivate others and work as part of a team.
Must be available on weekends.
Beauty savvy and able to represent the company image that is both polished and professional.
Must own a vehicle and be able to travel within territory.
Ability to occasionally lift and/or move up to 40 pounds.
What's in it for you?
We hire employees, not just freelancers!
Competitive Pay
Accrue PTO
Health Insurance (when applicable)
Full Scheduling Support
Brand Founder Appearances!
Elevated product Education & Training
Work with multiple brands & retailers in multiple categories of beauty
Opportunities to grow with a company that is growing 111% year after year
Live our Company Core Values!
Obsessed with success |
We over-deliver. We make you look good.
We skip to work |
We love what we do because we do what we love.
Evolve or die |
We eat the status quo for lunch.
We got the tattoo |
This isn't a gig, it's a career.
Embrace the chaos |
It might be beauty, but it ain't always pretty.
We've got your back |
We fiercely support each other and celebrate every win.
Do the right thing |
Even when no one is watching. Accountability and transparency are our M.O.
Beauty Barrage is women and minority-owned. We are certified Nationally Recognized Minority Business Enterprise, proudly creating jobs (not gigs) for people across the country.
Beauty Barrage is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information, or any other classification protected by Federal, State or Local law.
Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Alkire Glen Apartments in Columbus, OH. Apply today!
In this role, you will work part-time. A flexible schedule is required and includes weekends and evening hours.
Saturday and Sunday shifts are required, with potential weeknight shifts required as well. The position offers up to 25 hours per week.
As a Customer Experience Specialist you:
Put your upbeat attitude, communication skills, and creativity into action.
Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office.
Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text.
Answer all phone calls to the property and take detailed notes and information.
Ensure apartments are ready to show daily and for upcoming move-ins.
Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents.
Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters.
Assist in planning community events and social media marketing.
Organize package room daily as packages are delivered.
Maintain community-related communications and vendor relationships.
Begin to kick start your career with room to grow into future management positions.
Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!
$26k-42k yearly est. Auto-Apply 7d ago
Salon Service Liason
Philosophi Salon
Columbus, OH
Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment
Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day.
What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant
Requirements:
High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role)
Active enrollment in a cosmetology program or active cosmetology license Acceptable background check
Able to use point-of-sale software
$29k-40k yearly est. 10d ago
Engagement Specialist
Action for Children 3.9
Columbus, OH
Who We Are
Action for Children is the local child care resource and referral agency in Central Ohio. Our mission is to transform the lives of children by supporting, empowering, and advocating for the adults who make the biggest impact on children's lives-their parents, caregivers, and teachers.
What You'll Do
Action for Children is looking for a creative, energetic individual to work in the Family Asset Building program as a Part-Time (20 hours weekly) Engagement Specialist. In this role you will support Action for Children's Central Intake program for entry into Help Me Grow and other home visiting programs sponsored by the Ohio Department of Children & Youth. You will work with parents in determining the appropriate resources and needs for their family and assist them in accessing those resources.
Major responsibilities include:
Processing calls to engage families in home visiting programs: determining program referral eligibility, and assigning referrals to appropriate program services
Performing live data entry into Central Coordination databases with attention to detail to create electronic records
Answering agency and departmental phone lines; maintaining a consistent positive, helpful attitude
Providing appropriate information to callers and referring callers to resources as needed
Following up with referral sources via mail or email as required - Maintaining accurate and complete documentation/records - Scanning and e-mailing completed referrals to appropriate providers
Supporting parents in accessing community resources
Attending affiliate meetings, parenting team meetings and All Staff meetings at Action for Children
Developing reports by using the database as needed
Successful candidates will have
Ability to interact with families of different backgrounds and cultures
Have strong knowledge about child socio-emotional principles and child development
Knowledge of local community resources and three years' experience working with economically challenged families and their children in a team setting desired
Proven ability to maintain timely and accurate records/data for program reporting
Proficiency with technology (proprietary databases) and experience with Microsoft Office Suite
Have a valid driver's license, car insurance and access to own transportation
Qualified candidates will be self-motivated, creative, flexible, committed to customer service and a team player
Desired but not Required
Bachelor's degree in Social Work, Counseling, Education, Business or related field (Preferred)
Bilingual English/Spanish is a plus
Why You'll Love To Work at Action for Children
We offer Medical, Dental, and Vision coverage after 30 days of employment
We promote a balanced work-life company culture. We offer a generous PTO plan including vacation, sick, and personal time. This includes 9 paid holidays and 4 floating holidays.
We embrace parenthood with 12 weeks of paid parental leave
We help you plan for your future by offering a 403(B) with an employer match
How To Apply
Interested individuals should apply online at:
************************************************************************************************************************ Id=19000101_000001&lang=en_US
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. Please note, the selected candidate will be required to submit to our background and reference checking process.
Action for Children is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
**Action for Children has adopted a mandatory COVID-19 vaccination policy for all current and future employees focused on safeguarding the health and safety of our employees and their families; our customers and visitors; and our community. Action for Children is an equal opportunity employer and does allow for accommodations based on medical exemptions and/or sincerely held religious beliefs. **
$26k-33k yearly est. Auto-Apply 60d+ ago
Salon Service Liason
Phia Concepts Salons 3.6
Columbus, OH
Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment
Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day.
What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant
Requirements:
High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role)
Acceptable background check
Able to use point-of-sale software
$27k-35k yearly est. 22d ago
Dry cleaning assembly and customer service
Martinizing Dry Cleaning
Gahanna, OH
Martinizing's Dry cleaning looking for customer service position. Part time position. Afternoons 2pm-7pm and occasional mornings. Able to be flexible with time of day to work
Call ************ for immediate inter
$27k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Part-Time
XPO Inc. 4.4
Columbus, OH
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
* Transportation experience
* Excellent verbal and written communication skills
About the Customer Service Representative job
Pay, benefits and more:
* Expected pay range: $21.46 to $24.68 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
* 2nd Shift - 5:00PM- 9:00PM
* Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week
What you'll do on a typical day:
* Communicate and coordinate with terminal and shop locations about commercial invoicing
* Answer and direct phone calls and/or video calls during set work hours
* Recognize and resolve documentation errors
* Perform general clerical duties as assigned, filing, data entry and billing
* Review billing statements for accuracy and process for payment
* Resolve invoice matching issues within the AP system
Customer Service Representatives are required to:
* Walk and/or stand for extended periods in a climate-controlled office environment
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
Nearest Major Market: Columbus
Job Segment: Customer Service Representative, 2nd Shift, Data Entry, Part Time, Customer Service, Night, Administrative
Apply now "
$21.5-24.7 hourly 12d ago
Student Engagement Specialist - Ohio State University
Asmglobal
Columbus, OH
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
LEGENDS & THE PHIO STATE UNIVERSITY ALUMNI ASSOCIATION PARTNERSHIP
Legends and The Ohio State University Alumni Association (OSUAA) have partnered to enhance engagement with Buckeye graduates around the world. The higher education fundraising landscape has transformed throughout the past decade and we recognize efforts to successfully engage alumni and friends must evolve. The partnership will introduce a new Engagement Center to identify constituents' interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends.
THE OHIO STATE UNIVERSITY ALUMNI ASSOCIATION
Our alumni family - 560,000-strong - is a diverse, vibrant, and growing community dedicated to making our world better. Our alumni are risk takers and innovators. They are dreamers and doers. The Alumni Association is dedicated to helping all alumni thrive and connect through our clubs and societies that span worldwide, special events, career guidance and more. Our goal is to continue producing strong relationships between our alumni and Ohio State.
THE ROLE
We are currently seeking Ohio State students with an interest in developing their communication skills, growing fundraising knowledge and expanding their network! The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customer service. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University.
ESSENTIAL FUNCTIONS
Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University.
Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association.
Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising.
Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations.
Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication.
Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives.
SUCCESS CRITERIA
Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University.
Connect constituents with relevant and meaningful engagement and philanthropic opportunities.
Ensure that predetermined team and individual engagement and fundraising goals and metrics are met.
Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts.
Positively contribute and participate in workplace culture and activities.
Development and Growth Opportunities:
Opportunity for leadership roles as a Student Supervisor.
Student supervisors are responsible for leading the student team and assisting the Manager in implementing strategy, training new hires, managing shift games, activities, and statistics/performance (among other responsibilities).
Professional Development Series:
Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries.
Build your professional network on the job
Alumni Education: Build a greater understanding of each college at the University
Hear about Alumni career paths that were jumpstarted in the same position that the students are now in
Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners
Post-graduation full-time opportunities with Legends and The Ohio State University.
Collaborative, energetic, fun, competitive and career-focused environment. Various in-shift games, activities, and incentives.
COMPENSATION AND BENEFITS:
Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year.
Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process.
Various daily, weekly, and monthly incentives and competitions with various prizes.
Flexible work hours that are configured to work for current part-time or full-time students.
Requirements:
Ability to work a combination of evening and weekend shifts - Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm.
Times outside of these hours (daytime and early afternoon) are available as well on a case by case basis.
Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals.
Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni.
Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.)
Preferences:
Currently enrolled as a student at The Ohio State University.
Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely.
Working knowledge of Microsoft Office and any related CRM experience.
STUDENT TESTIMONIES
“I chose to work at the EC because I knew it would help with my professional development. I did not expect it to change my life in so many positive ways. Here, I have learned how to get out of my comfort zone, become an effective communicator, and have a lasting impact on the university through my fundraising efforts. The EC has taught me how to lead by example, and I am so proud to be apart of a diverse team of individuals who are all working toward the advancement of Ohio State. My time as a student engagement specialist has inspired me to hopefully continue my work once I graduate as I apply to become full-time specialist at the Engagement Ce
nter.” - Haley, Current Full Time Engagement Specialist and former Student Supervisor
“After transferring from Ohio State Lima to main campus, I needed a job to help support myself for my first time living alone. Being an extremely reserved person, I never thought I would excel at a job like this because of its social nature, but chose to apply to become more confident and professional. I had never thought about a career in philanthropy until I worked here and I made the decision to change my field of study because of this job. After being promoted into two leadership roles as a student, I am now working full-time at the Engagement Center with opportunities and connections you cannot find anywhere else. The skills and lessons I learned being in a leadership position pre graduation is something that you do not find at just any campus job.” -
Jasmine, Current Full Time Engagement Specialist and former Lead Student Supervisor
WORKING CONDITIONS
Location: On Site - University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Job Title: Customer Services Specialist (20/24 hr./Non-Exempt/Part-time) Location: Reynoldsburg Branch Starting Pay Range: $18.01 - $23.26 hourly (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy
Our Commitment to Diversity
Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.
At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: ************************************************************* What We Offer:
A robust benefits package that supports your physical, mental, and financial well-being.
Comprehensive medical, dental, and vision plans to meet your healthcare needs.
A qualified employer for Public Service Loan Forgiveness .
Access to mental health resources and employee assistance programs for your peace of mind.
Generous paid time off and leave options to balance your work and personal life.
Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
A variety of voluntary and supplemental insurance plans to complement your lifestyle.
Comprehensive overview of our benefits: **************************************************
About the Position:
As a Customer Services Specialist, you will serve as a primary contact point for customers using the library. You are responsible for ensuring a positive customer experience by determining customer needs, analyzing and solving problems, and directing customers to appropriate staff and resources. Specific job responsibilities may vary based on work location. Position Schedule
A combination of mornings, afternoons, and evenings
Alternating Friday/Saturday shifts 9:00am-6:00pm (as assigned)
Sunday 1:00pm - 5:00pm (as assigned)
What You'll Do:
Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials as needed.
Supports location's customer service plan by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e-mail, instant message, etc.; locating or retrieving materials for customers; assisting customers with library technology; supporting the code of conduct; assisting location staff with program preparation at the location and off-site; and sharing early literacy skills with customers.
Assists customers with library card accounts in person, over the phone, by e-mail, instant message, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts, and ensuring accuracy of the account.
Manages money at the location, including balancing and reconciling cash drawers, checking receipts and records from various money collection machines, preparing deposits, completing reports, etc.
Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation with customer, and negotiating.
Assists with location operations including opening and closing procedures; unlocking or locking of doors; ordering and maintaining location supplies; maintaining public materials and bulletin boards; maintaining location lost and found collections; ensuring that the location is neat, orderly, appealing and inviting to customers and staff; creating daily task schedules; gathering and reporting statistical data and other clerical duties as assigned.
Maintains library collection by identifying and solving problems with library materials; performing cleaning of library materials; processing withdrawn and donated materials; pulling materials from the shelves for review by information staff based on criteria such as condition, age, and frequency of use; maintaining customer reserve shelves; and processing various reports which involve searching for library materials.
Provides training on library technology to customers and staff one-on-one; may assist Information staff in classroom settings. Responsible for trouble shooting technology problems at the location, notifying and coordinating with Information Technology staff as needed.
Coordinates volunteer activities, and orients volunteers and new staff to Customer Services Specialist tasks.
Performs additional duties as assigned including serving on task forces, committees, etc.
Minimum Qualifications:
High School Diploma or G.E.D required.
Ability to express self effectively and concisely, both orally and in writing.
Knowledge of Internet and database services.
Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems.
Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.
Working Conditions and Physical Demands
The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).
Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.
$18-23.3 hourly Auto-Apply 7d ago
Customer Service Support Representative - Microbiology
Labcorp 4.5
Dublin, OH
LabCorp is seeking a Customer Service Support Representative to join our team in Dublin, OH. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
**Pay Range: $18.40 - $22.00 per hour
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: Monday - Friday 9:00am- 5:30pm with rotating Saturday/Sundays/Holidays and OT as needed to meet dept. goals.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities
Act a liaison between Labcorp, the customer base and patients
Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
Speak with customers in a courteous, friendly, and professional manner using protocol procedures
Inquire, clarify, and confirm customer requirements and understanding of the solution
Provide additional customer education and information as needed
Qualify and establish inbound new customers requesting Labcorp's products and services
Work in multiple databases to research complex issues and questions
Notify clients of test results in a timely and accurate manner
Review test forms for accuracy and report any discrepancies
Participate in activities designed to improve customer satisfaction and business performance
Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
Requirements
High School Diploma or GED equivalent required
Associate's degree or higher is highly preferred
Previous experience in a customer service role is preferred
Experience working in a contact center/call center environment is preferred
Prior healthcare industry, such as a physician's office or a hospital highly is a plus
Knowledge of Microsoft Office suite is required
Experience with Salesforce.com and/or Laboratory Information Systems is preferred
Strong verbal and written communication skills and excellent ability to listen and respond
Must be courteous with strong customer service orientation
Excellent multitasking abilities required
Strong flexibility and the ability to manage and adapt to changing priorities quickly
Bilingual in English and Spanish highly desirable
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$18.4-22 hourly Auto-Apply 4d ago
Customer Service Representative - State Farm Agent Team Member
Beau Burton-State Farm Agent
Columbus, OH
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Were excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and funmixing professionalism with plenty of camaraderie along the way.
We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team members wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelors in Business Administration from Elon University, with a focus on Management. Our office is laid back but drivenwe push hard for results while keeping a positive, supportive vibe.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Beau Burton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$27k-35k yearly est. 14d ago
Customer Service Representative
The Chimney Guys
Pataskala, OH
Job Description
"Phone Pros Wanted: Help Us Serve Clients & Drive Sales!"
Are you an experienced call center or inside sales professional who loves turning conversations into opportunities? Do you excel at connecting with people, guiding them through solutions, and delivering exceptional customer experiences? If so, The Chimney Guys in Pataskala, OH want to meet you! We're looking for a driven, part-time Customer Service Representative who thrives in a fast-paced, phone-heavy environment and enjoys contributing directly to team sales goals.
Join a company that invests in you through ongoing training, a supportive team culture, and opportunities for growth. Apply today and help us provide the exceptional service our customers rave about!
THE BASICS
Pay
$16-$19 per hour, based on experience.
Schedule
Part-time, about 30 hours per week
Monday-Thursday: 2 pm-7 pm
Saturday: 8 am-2 pm
Fridays off!
WHAT YOU'LL DO
As our Customer Service Representative, you'll be the first point of contact for clients-playing a crucial role in both customer satisfaction
and
sales performance. Your day includes:
Answering inbound calls and delivering a professional, friendly, consultative experience
Using your call center and sales skills to schedule service appointments and educate customers about our offerings
Coordinating with field technicians to ensure smooth, accurate scheduling
Making outbound follow-up calls to customers and returning missed calls
Managing service requests, gathering key details, and keeping accurate records
Helping our team reach daily and weekly sales targets through meaningful client interactions
This role is ideal for someone who loves being on the phone, enjoys solution-based selling, and gets energy from helping a team grow.
WHAT YOU BRING
2+ years of call center, sales, or office experience
Strong phone communication and customer service abilities
Comfort working toward sales goals
A positive, team-oriented attitude
ABOUT THE CHIMNEY GUYS
The Chimney Guys is a rapidly growing, family-owned business known for exceptional chimney cleaning, repairs, and masonry work. Our reputation is built on trust, integrity, and five-star customer experiences-one conversation at a time.
We succeed because our team succeeds. We provide comprehensive training, a supportive environment, and the resources you need to deliver outstanding service every day. If you're hungry to learn, grow, and contribute, you'll feel right at home here.
READY TO JOIN OUR TEAM?
If you're passionate about customer care, motivated by sales success, and eager to be part of a growing, high-performing company, we want to meet you! Apply now using our quick 3-minute application.
Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.
Job Posted by ApplicantPro
$16-19 hourly 7d ago
Customer Service Associate
Variety Stores LLC
Springfield, OH
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
Provides customer engagement in a positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the POS system.
Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays.
Exposure to dust and extreme temperatures while unloading trailers.
Scheduled work hours may vary, including evenings and weekends.
Occasional use of ladders is required.
$25k-33k yearly est. 6d ago
Customer Service Attendant
Careers Opportunities at AVI Foodsystems
Reynoldsburg, OH
AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Customer Service Attendant, Part-time.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations
Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packaged foods
Place stock on shelves or racks in vending machines or coolers
Ensure the refrigeration of all cold food products
Oversee the ordering of merchandise and control inventory
Collect unsold and stale merchandise
Collect money, including coins and bills, from machines
Communicate positively with customers by making eye contact and smiling
Perform routine maintenance and sanitation of machines
Maintain clean vending areas
Requirements:
Outgoing personality with the skills to promote products
Ability to work both independently and as part of a team
Excellent organization and time management skills
Ability to speak effectively to customers and employees
Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals
Benefits:
Flexible schedule with a work/life balance
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Free meals and snacks/beverages
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
$22k-30k yearly est. 57d ago
Customer Service Associate
Truckomat Corporation
Hebron, OH
$14.00 per hour + $2.00 per hour weekend premium
Eligible for commission
WEEKLY PAY
Part- Time
Schedule:
Wed & Thurs 4pm-12:30am
Sat & Sun 8am-4:30pm
Step into a role where every day brings new connections, new challenges, and the chance to interact with thousands of customers around the world. You'll join a high-energy team that thrives on collaboration, celebrates wins together, and supports you every step of the way. Be part of a company that doesn't just value its people-
it invests in them.
Key Responsibilities
Greet customers warmly as they enter and exit the store
Assist customers with product selection and provide helpful, accurate information
Address customer questions, concerns, and requests in a friendly and timely manner
Support checkout by processing transactions, including cash-handling and card payments
Perform cleaning duties as assigned to maintain store appearance
Keep work areas clean, organized, and safe for both employees and customers
Requirements
Must be able to perform physical activities, including bending, kneeling, and climbing, as required to complete job duties
Cash handling experience is a plus, but not required
Strong communication skills and ability to interact with customers in a friendly and professional manner
Willingness to learn and take on new tasks
Open to performing cleaning duties as assigned
Ability to maintain a clean and organized work area
Benefits
PAID EVERY FRIDAY!
Commission paid weekly!
24-hour facility- flexible scheduling!
Career Development Training
Rapid advancement for exceptional performers!
Tuition Reimbursement/Educational Assistance up to $1500 a year!
Truckomat of Hebron is committed to providing a safe work environment. We require a pre-employment drug test and background check, as well as random drug testing for employees. This is an on-site position, not remote. Iowa 80 is unable to sponsor a Visa.
$14 hourly 6d ago
Performance Sales Specialist
Freedomroads
Sunbury, OH
Camping World is seeking a Performance Sales Specialist for our growing team. As the Performance Sales Specialist, you'll lead the retail sector daily sales activities on everything from fulfilling e-commerce orders to merchandising, in-store sales and install sales. The Performance Sales Specialist will drive the overall retail sales sector. In addition to providing our customers with a qualified on-site specialist to answer questions, demonstrate products, and guarantee the best customers' experience. This position requires a contagious enthusiastic leader that know-how to translate it into sales.
What You'll Do:
Generate sales and improve customer interaction with add-on sale items
Work with the Store Manager and General Manager to research new products to carry in stores
Work with the Market Director to plan promotional strategies for the location, set up promotions according to Camping World sales promotion calendar and monitor promotional ROI
Maintain all aspects of store merchandising according to marketing, including product placement, price auditing
Organize and participate in all sales teammates training through targeted role plays, observing customer interactions, and product training
Actively partner with the Design Center Specialist to increase sales activities including customer engagement
Execute long- and short-term sales strategies
Receive and respond to, work and sell leads
Work with Service Team/Install Team to get Installs done timely
Maintain S&I daily through workorders, prepayments, estimates, and contact manager
Monitor daily parts traffic and receive parts for installations
Inspect vehicles and coaches to ensure proper parts are being ordered and upsell where applicable
Promote memberships, Visa apps, Road care, and PPPs to parts customers and meet company expectations
Ensure prepays are done correctly to facilitate product holds and procurement
Communicate needs to Parts and Accessories Manager and RAA to ensure orders are placed timely and correctly
What You'll Need to Have for the Role:
Experience with home remodeling
Previous sales and leadership experience
Camping products knowledge is a plus
Experience in establishing action plans to drive performance of sales
Strong sales and communication skills
Strong presentation skills
May hold up to 25 lbs and/or move up to 50 lbs. with assistive devices
Periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. This position is eligible for variable compensation in addition to base pay. The variable compensation estimated annual range is $10,000 - $30,000.
Pay Range:
$14.00-$17.40 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.