Cloud Customer Success Analyst Casino- Las Vegas
Customer success manager job in Juneau, AK
Cloud Customer Success Analyst - Casinos Travel: Up to 25% . Join Our Team as a Cloud Customer Success Analyst for our Casino Clients! Are you ready to make a significant impact in the exciting world of casino gaming and hospitality? As a Cloud Customer Success Analyst, you'll be at the forefront of innovation, driving growth and success for our Gaming clients. We're looking for passionate individuals who thrive on collaboration and are eager to contribute to a diverse and inclusive team. Here's what you'll be doing:
**Key Responsibilities:**
Unlock Growth Opportunities: Identify and quantify potential upsell revenue streams for Nor1-sourced Gaming clients. Define, forecast, and drive the fulfillment of these opportunities to help our clients thrive.
Build Lasting Relationships: Establish and nurture positive relationships with key Gaming clients at all levels within their organizations. Your ability to connect will be vital in ensuring their success.
Launch Innovative Products: Collaborate with new and existing Gaming clients to successfully launch products that elevate their offerings and enhance guest experiences.
Create Engaging Training Resources: Design and organize comprehensive training documents and presentations, ensuring our clients are well-equipped to maximize our solutions.
Assess and Address Training Needs: Communicate with internal and external users to identify training needs, ensuring all users are empowered and knowledgeable.
Operational Excellence: Provide day-to-day operational support for Gaming clients, assisting with product configuration and resolving IT issues to ensure seamless functionality.
Expand Our Client Base: Leverage existing relationships to acquire new Gaming clients, broadening our impact in the industry.
Collaborate for Success: Work closely with internal and external integration teams to activate all revenue streams and ensure they're functioning optimally.
Harness Data Insights: Partner with our internal Data Scientists to gather and analyze business intelligence that informs strategic decisions.
Become a Gaming Expert: Immerse yourself in understanding our Gaming clients' brand differentiators, including loyalty programs, technology platforms, market dynamics, and brand strategies.
Innovate Beyond the Norm: Take initiative and perform functions that enhance our business, even if they fall outside your usual scope of work.
Adapt to Diverse Needs: Provide exceptional support across various time zones, including early mornings and evenings, to cater to our global customer base.
**Ideal Skills and Qualifications:**
Experience: 5+ years in the hospitality industry, preferably within hotels, bringing a wealth of knowledge and perspective.
Detail-Oriented: A hardworking, organized individual with a strong attention to detail and a desire to learn and succeed.
Adaptability: A self-starter who can quickly adjust to changes and respond to clients' evolving needs.
Interpersonal Skills: Strong communication and observational skills that foster collaboration and motivation among team members and clients.
Team Player: A champion of teamwork, actively engaging with colleagues and assisting them beyond your current responsibilities.
Relationship Builder: Capable of navigating complex organizational structures, engaging stakeholders across various departments (Revenue Management, Operations, Loyalty, eCommerce, Sales & Marketing).
Analytical Mindset: Proven analytical skills, with the ability to interpret data trends and translate insights into actionable strategies.
Effective Communicator: Exceptional written and verbal communication skills, able to summarize complex concepts for diverse audiences.
Tech-Savvy: Proficient in Microsoft Office applications, with a desire to work with data analysis tools.
Resilience: Able to thrive under pressure, managing a full workload and tight timelines.
Willing to Travel: Flexible and ready to travel domestically and internationally to support our clients.
If you're excited about joining a vibrant team that values diversity and innovation, and you're ready to help shape the future of the casino gaming industry, we want to hear from you! Apply today and become part of a dynamic organization where your skills and passion can shine!
Career Level - IC2
**Responsibilities**
In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with little direction from management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters. This position may provide you an opportunity to be "proactively responsible" for support for our top revenue and strategic customers.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $21.97 to $42.88 per hour; from: $45,700 to $89,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Customer Success Manager - Cisco
Customer success manager job in Juneau, AK
**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive - in our offices or yours.**
**Job Summary**
The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as top customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers each month, helping them with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI.
**Role Description**
+ Executing against given key performance indicators including customer retention, growth of customers business, and selling Cisco support services & software
+ Managing the lifecycle of Cisco support services & software contracts including EAs
+ Building top level customer relationships with key SHI customers to ensure a positive customer experience.
+ Working with SHI sales to ensure they are reviewing Cisco roadmaps with stakeholders within the customer.
+ Partnering with the Cisco organization to co-sell effectively across a targeted list of customers
+ Continuous learning and development on new product technology offerings and Cisco support services & software specific offerings and programs.
+ Assisting in training SHI Sales on Cisco products & programs and how customers can benefit by leveraging their products & buying programs
+ Onboard customers to their Enterprise Agreement or other software subscription contracts
+ Assign licensing contracts to customers and guide their navigation throughout the Cisco Smart Accounts portal
+ Schedule and hold Quarterly Business Reviews with customers
+ Update customers on consumption, track issues, position services, and track service engagements
+ Take lead and execute on tracking customer`s true-forwards and consumption for EA subscriptions
**Behaviors and Competencies**
+ Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
+ Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
+ Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
+ Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
+ Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
+ Impact and Influence: Can persuade others to consider different perspectives.
+ Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
+ Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
+ Business Acumen: Can analyze financial and operational data to make informed decisions.
+ Emotional Intelligence: Can identify and manage personal emotions and begin to recognize others' emotions in moderate situations.
+ Results Orientation: Can set personal goals and work towards them, achieving results consistently.
+ Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
**Skill Level Requirements**
+ The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
+ In-depth understanding of Cisco's business model, architectural frameworks, support service portfolio with service levels, and buying programs. - Intermediate
+ Ability to articulate, sell, and quote Cisco support services, subscriptions, and buying programs - Intermediate
**Other Requirements**
+ Completed Bachelor's Degree or relevant work experience required
+ Ability to travel to SHI, Partner, and Customer Events
+ 2+ years of experience in a technical, business, or sales role
+ 1+ year experience in a Cisco dedicated sales support / subject matter expert position selling, quoting, and managing Cisco Support Services & Software contracts including Enterprise Agreements self-sufficiently for Customers & Account Executives
+ Proficient in creating quotes within Cisco's Commerce Workspace for Renewals (CCW-R) & EAMP portal
The estimated annual pay range for this position is $100,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
Customer Success Account Manager
Customer success manager job in Juneau, AK
Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.
**Position Summary**
The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset.
**This position is not available to residents of** **California** **.**
**Responsibilities**
**Customer Retention & Success**
+ Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention.
+ Conduct regular **account reviews** to assess customer goals, usage, and outcomes, providing actionable recommendations.
+ Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies.
**Delivery Fulfillment**
+ **Facilitate service delivery** by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place.
+ Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers.
+ Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience.
**Account Operations**
+ Oversee the **day-to-day management** of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems.
+ Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met.
+ Develop and deliver account-level reporting on performance, usage, and ROI.
**Growth & Lead Generation**
+ Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close.
+ Partner with Sales and Business Development to generate **qualified leads** and expand existing customer relationships.
+ Share customer insights and success stories to support marketing and sales initiatives.
Perform miscellaneous duties as assigned
**Behavioral Competencies**
+ Excellent written oral communication/presentation, and relationship-building skills
+ Strong project management and organizational skills, with the ability to juggle multiple priorities
+ Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen
+ High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics
+ Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business
+ Self-starter who provides creative and pragmatic solutions to business issues and problems
+ A positive, results-oriented attitude, with a sense of enthusiasm
**Qualifications**
+ Experience in education, certification, training services, Cyber strongly preferred
+ Proficiency with CRM systems, reporting tools, and order processing workflows
**Education and Work Experience**
+ Bachelor's degree in related field preferred, or equivalent work experience
+ 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role
**Physical and Mental Demands**
+ 25% travel required; this may increase where needed and may be required on short notice
+ Remain in a stationary position, often standing or sitting, for prolonged periods
+ Work extended hours when needed
+ Regular use of office equipment such as a computer/laptop and monitor computer screens
**Equal Employment Opportunity Statement**
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
**Job Locations** _US-Remote_
**Posted Date** _2 months ago_ _(10/21/2025 8:14 AM)_
**_Job ID_** _2025-2190_
**_\# of Openings_** _2_
**_Category_** _Sales_
Concierge, Customer Success Team
Customer success manager job in Juneau, AK
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As a Coinbase Concierge, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal.
*What you'll be doing:*
* Serve as the primary touchpoint and relationship owner for selected high value Consumer customers.
* Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution.
* Handle requests through to resolution, including collaborating across teams of subject matter specialists.
* Model an investigative mentality to help address critical customer issues at the root cause.
* Represent and advocate for the customer across organizations to drive impactful changes.
* Champion clear communication with internal and external partners to align on solutions and drive results.
* Onboarding the customer to Coinbase and after understanding their goals, helping them understand how to set up, secure, fund and begin using their account.
* Proactively monitoring their customers' accounts for any potential issues and when one is identified, either resolving it on their behalf or helping them do so.
* Introducing customers to newly released features or products that they may be interested in.
* Educating customers about benefits (i.e. staking, Coinbase One, etc) that they aren't currently taking advantage of, but could be.
* Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase.
* Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customers' trading related issues.
*What we look for in you:*
* FINRA License series 7 & 63 (will not initially be sponsoring licenses)
* Motivated by Coinbase's mission, creating a seamless experience for our trading customers and driving product adoption.
* Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment.
* Advanced knowledge of the financial services industry and securities trading.
* Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization.
* Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users.
*Nice to haves:*
* FINRA License Series 3, 4, 65, or 66.
* Knowledge of Cryptocurrency and Coinbase Products
* Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect.
*Note: We are targeting candidates based in Orlando, FL at this time, but open to talking to top talent in other locations!*
*Job ID: G2876*
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$40.01-$47.07 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Strategic Account Manager, Target
Customer success manager job in Juneau, AK
We are seeking a highly analytical and organized individual to join our team as a Strategic Account Manager for the Target account. In this role, the candidate will be responsible for devising and implementing a sales strategy at the customer level, aligned with the overall organizational goals.You should possess demonstrated analytical skills, capacity to communicate and collaborate effectively across internal cross-functional partners - including Category Management, Product Management, Business Development, Data Science, Channel Marketing, and Sales Operations. The position entails establishing and strengthening relationships with Target to drive the Meta hardware vision.You should be customer-focused, goal-oriented to make Meta "our retail partner's best partner", and thrive in a deadline-focused and team-oriented environment.This role requires the ability to travel for key meetings.
**Required Skills:**
Strategic Account Manager, Target Responsibilities:
1. Lead Wearables strategy and tactics for corresponding business objectives. Manage account day-to-day activities and develop Annual Strategy to achieve sales targets
2. Define and manage an annual business plan for key activities to be carried out each quarter, clearly defined resource allocations and planned investments from retail partner
3. Partner with cross-functional peers in Marketing, Ops, and Finance to optimize merchandising, marketing investment, product detail pages, and overall consumer experience
4. Own inventory planning and forecast management, ensuring forecast accuracy goals are met and risks and opportunities are identified
5. Leverage sales dashboards and data tools to share account insights and trends
**Minimum Qualifications:**
Minimum Qualifications:
6. BA/BS in Business or Marketing-related field or similar work experience
7. 6+ years experience in Sales, Account Management or Business Development with accounts in Mass, Consumer Electronics, Club or Dotcom channels
8. Knowledge of Consumer Electronics market, industry trends, market conditions and competitive landscape
9. Proven track record in delivery of sales quotas against business plans
10. Experience managing workload within timeframes
**Preferred Qualifications:**
Preferred Qualifications:
11. 4+ years of experience working with Target
**Public Compensation:**
$129,000/year to $187,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Customer Success Manager
Customer success manager job in Anchorage, AK
Join Our Team as a Customer Success Manager - Build Relationships & Drive Growth!
Are you passionate about fostering strong relationships, driving customer engagement, and ensuring client success? We're looking for a proactive and customer-focused Customer Success Manager to join our growing team. In this role, you'll be the key point of contact for our customers, ensuring they receive maximum value from our solutions while driving long-term satisfaction and retention.
Why You'll Love This Role:
💼 Comprehensive Training - Whether you're experienced or new to customer success, we provide the tools and mentorship to help you excel.
⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility.
📈 Career Growth - Clear advancement paths into senior customer success, account management, or leadership roles.
💰 Competitive Compensation - Base salary plus performance-based incentives and bonuses.
Key Responsibilities:
✅ Develop and maintain strong relationships with customers to drive engagement and long-term satisfaction.
✅ Act as a trusted advisor, understanding customer needs and aligning them with our solutions.
✅ Lead onboarding, training, and adoption strategies to maximize customer success.
✅ Monitor customer performance and provide data-driven insights and recommendations.
✅ Collaborate with sales, marketing, and product teams to enhance customer experience and retention.
✅ Identify opportunities for account growth, renewals, and referrals.
What We're Looking For:
✔ Excellent relationship-building and communication skills
✔ Strong problem-solving and strategic thinking abilities
✔ Proactive and customer-first mindset
✔ Data-driven approach to tracking customer success and engagement
✔ Experience in customer success, account management, or client-facing roles is a plus (but not required)
Perks & Benefits:
✅ Paid training and continuous mentorship
✅ Health insurance and retirement plan options
✅ Incentive bonuses and performance recognition
✅ Opportunities to grow into leadership and strategic roles
🚀 Ready to Make an Impact?
If you're excited to build meaningful customer relationships and play a key role in driving business success, we'd love to hear from you!
👉 Apply now and join us as a Customer Success Manager-where customer success meets career growth.
Auto-ApplyClient Manager
Customer success manager job in Anchorage, AK
Company:Description:
CLIENT MANAGER
DEPARTMENT: BUSINESS INSURANCE STATUS: EXEMPT
YOUR FUTURE IS LIMITLESS.
At Marsh & McLennan Agency (MMA), we approach insurance in a different way…and that means a more interesting, exciting, relevant career for you. When you work with MMA, you'll find real opportunities to make people and businesses safer, more secure, and more successful. That's why working with MMA is a career that matters.
SUMMARY:
As a Client Manager on the Leadbetter team, the primary focus is to contribute to revenue growth by developing a deep understanding of clients' business, strategic priorities, risk strategies and risk management needs and assisting in the implementation of various solutions that meet those needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Exposure Analysis, coordination of coverage, program design and evaluation of existing accounts
Servicing, renewing, and marketing new and renewal business insurance accounts
Analyze and prepare exposure comparisons, premium comparisons, and renewal proposals
Direct communication with clients, underwriters, brokers, and others
Support producers in obtaining underwriting information and rating of new business
Contribute to client retention through high quality and timely service
Detailed and comprehensive submissions
Coverage comparison and analysis
Negotiation of terms and conditions
Create and present to client customized renewal strategy and marketing plans
Cross selling and rounding of accounts
Assist to resolve premium audits in dispute
EDUCATION AND/OR EXPERIENCE:
A minimum of 8 years' experience in an agency or brokerage environment and demonstrated knowledge of Property and Casualty Insurance.
High School Diploma required. Associate or bachelor's degree preferred.
Obtain and maintain a valid Alaska Business Insurance License.
Obtain a Surplus Lines License in the first 2 years.
Achieve a CIC, CPCU, AU or CRIS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training.
Must be proficient in Microsoft Office software (Word, Excel, and Outlook)
Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities.
Effective oral and written communication and relationship building skills.
Exceptional time management and organizational skills.
Must be a self-started, demonstrate resourcefulness, and have good problem-solving skills.
VALUABLE BENEFITS:
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering.
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: **********************
Follow us on social media to meet our colleagues and see what makes us tick:
************************************
**********************************
*****************************
*******************************************************
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
The applicable base salary range for this role is $63,100 to $117,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:September 28, 2026
Auto-ApplyClient Engagement Manager
Customer success manager job in Juneau, AK
**Job Title** Client Engagement Manager The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids.
**Job Description**
**Key Responsibilities**
**Bid Strategy and Ownership**
- Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review
- Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria
- Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services
- Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms
**Onshore Workflow Management**
- Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks
- Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status
- Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals
- Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed
- Monitor workload and capacity for the onshore team and escalate resourcing needs when required
**Offshore Bid Support Coordination**
- Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering
- Provide clear written task instructions, expected service levels, and turnaround times to offshore partners
- Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards
- Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality
**Quality, Compliance, and Governance**
- Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements
- Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work
- Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders
- Track and manage version control for all bid documents
**Client and Stakeholder Engagement**
- Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning
- Support or lead responses to client clarifications and follow up questions related to bids
- Coordinate and prepare materials for client presentations and orals when required
- Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses
**Performance Management and Continuous Improvement**
- Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback
- Identify trends and root causes that impact win rate, pricing discipline, and operational effort
- Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support
- Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices
**Other Duties**
- Perform other duties as assigned in support of client engagement, bid management, and operational excellence
**Qualifications**
- Bachelor's degree in Business, Finance, Real Estate, or related field, or equivalent experience
- Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment
- Experience in valuation, real estate, or a related advisory business strongly preferred
- Proven track record managing complex bids with multiple stakeholders and short timelines
- Experience working with offshore or shared service teams preferred
- Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business
**Skills and Competencies**
- Strong project and workflow management skills with excellent attention to detail
- Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language
- Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations
- Comfortable working in a fast paced environment with competing priorities and frequent deadlines
- Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools
- Continuous improvement mindset with a focus on efficiency, quality, and margin discipline
**Success Measures**
- Increased bid win rate for valuation opportunities and positive client feedback on the bid experience
- Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams
- Strong alignment between bid commitments, operational delivery, and target margins
- Effective use of offshore resources with high quality, consistent bid outputs
\#Remote #RemoteLI
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 93,500.00 - $110,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"
Easy ApplyEnterprise Customer Account Manager
Customer success manager job in Juneau, AK
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team:**
Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth.
**About the Role:**
The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives.
**Key Responsibilities:**
+ Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth.
+ Attend industry events, trade shows, and conferences relevant to your customer base.
+ Proactively develop, utilize, and maintain a deep understanding of the customer's industry.
+ Advise, consult, and support customers on best and next practices in the utilization and expansion of services.
+ Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts.
+ Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account.
+ Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
+ Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships.
+ Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions.
+ Share new product offers and innovations during business reviews to drive sales.
+ Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams.
+ Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline.
**Basic Qualifications:**
+ At least 8 years of experience driving full cycle sales management process
+ Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles.
+ Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota.
+ Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP
**Preferred Qualifications:**
+ Proven track record of building and growing customer relationships in an Enterprise territory.
+ Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
+ Strong consultative selling skills with the ability to understand customer/prospect business requirements.
+ Excellent communication and presentation skills.
+ Ability to work collaboratively with internal stakeholders and leverage executive relationships.
+ Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology
+ Superior negotiation, written and verbal communication skills
+ Up to 50% travel
**Equal Opportunity Employer: **
UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** .
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
**Pay Transparency:**
The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ***************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
LOSS PREV/CUSTOMER ENGAGEMENT SPEC
Customer success manager job in Anchorage, AK
Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- High School Diploma or GED
- Strong attention to detail
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Ability to work in a fast-paced environment
- Ability to work within strict time frames/resolute deadlines
- Strong critical thinking skills, attention to detail and ability to draw conclusions
Desired
- Ability to speak a second language
- Knowledge of Kroger policies, procedures, and organizational structure- Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Acknowledge customers in a friendly manner as they enter and exit the store
- Maneuver in the store's entry and exit areas
- Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed
- Respond to activations of Electronic Article Surveillance (EAS) systems
- Assist customers with deactivation of EAS devices
- Answer customer questions concerning the location of items or sections within the store
- Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior
- Assist customers with bascarts that may lock up with Purcheck
- Report safety concerns to supervisor
- Comply with corporate policies and promote/follow company initiatives
- Maintain flexibility to work any shift
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Client Delivery Executive
Customer success manager job in Alaska
Client Delivery Executive Atos Sacramento, California, United States (Hybrid)
Atos is hiring a
Client Delivery Executive
to orchestrate service delivery across our client's business lines. Strong Operational experience with 5+ years of customer support experience and the ability to lead and manage the various business lines.
The ideal candidate needs to live in or close to Sacramento, California and be on site 3 days a week. Also,
911 experience is a big plus!
The
Client Delivery Executive
orchestrates service delivery across Business Lines, ensuring high-quality, profitable services and strong customer satisfaction. Working with the Client Executive Partner, the CDE drives revenue, supports account growth through service expansion, and represents the client within Atos while championing Atos services to the client. The role also establishes an innovation agenda with the customer and provides vision and leadership for the account team.
Business KPIs
P&L Management - ER and Account Margin
Employee Satisfaction
Customer Satisfaction
SLA Management
Service / Process improvement
MAIN RESPONSIBILITIES:
Initial Business Case achievement, budgeting and catering for evolving targets in revenue and /or margin.
Manages Investment & purchase request, prepares Business cases.
Support and partner with the CEP to negotiate contractual terms, service levels and renewals (help from Contract Manager if assigned).
Designs and drives a plan to improve project margin and ensure client meets its obligation.
Ensures team has relevant skills and competencies for their current roles
People Management, Process Management and Program Management.
Support and partner with the CEP on Client Leadership: Establishes a strategic engagement model and ensures our customers perceive value and innovative improvements by aligning with their business vision, objectives and goals. “Customer for Life”
Compliance & Risk Management
Service Management: Manage the offering, contracting and provisioning of services to customers, at a known quality, cost and design experience. ITIL aware.
Profitability Management: Maintain overall PM of the assigned account
Drive Cost Improvement levers
Support and partner with the CEP for Internal Process Compliance - WebCIP, BUP, Diarie etc Secure smooth running of implemented solutions (high quality and cost-effective delivery) by ensuring troubleshooting/maintenance (predictive, preventive and corrective maintenance)
LOSS PREV/CUSTOMER ENGAGEMENT SPEC
Customer success manager job in Anchorage, AK
Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- High School Diploma or GED
- Strong attention to detail
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Ability to work in a fast-paced environment
- Ability to work within strict time frames/resolute deadlines
- Strong critical thinking skills, attention to detail and ability to draw conclusions
Desired
- Ability to speak a second language
- Knowledge of Kroger policies, procedures, and organizational structure
- Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Acknowledge customers in a friendly manner as they enter and exit the store
- Maneuver in the store's entry and exit areas
- Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed
- Respond to activations of Electronic Article Surveillance (EAS) systems
- Assist customers with deactivation of EAS devices
- Answer customer questions concerning the location of items or sections within the store
- Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior
- Assist customers with bascarts that may lock up with Purcheck
- Report safety concerns to supervisor
- Comply with corporate policies and promote/follow company initiatives
- Maintain flexibility to work any shift
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyClient Account Manager I
Customer success manager job in Kenai, AK
The Client Account Manager I work cooperatively with other members of the team to grow existing customers, create new customers and increase customer satisfaction and revenues. Quota is retired by both individual performance and that of the team the CAM I is assigned to support.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. Reasonable Accommodations may be made to
enable qualified individuals with disabilities to perform the essential
functions.
Essential Functions Statement(s)
* Meets or exceeds assigned revenue objectives for a broad array of telecommunications/IT
products and services by assisting in the development and execution of
strategic sales plans to business customers.
* Partners and collaborates with all cross-functional teams required to
execute market plans; assuring all related activities are coordinated and
mutually supportive to achieve local revenue goals.
* Supports the group with any potential information reports.
* Assists where feasible with handling of day-to-day issues, account
research, event coordination, contract processes.
* Develops and maintains collaborative relationships with internal
employees. Takes initiative to improve processes that will enhance customer
satisfaction and/or increase company profitably.
* Manages projects from concept to implementation. Effectively identifies and communicates
scope and objectives of project(s).
* Work closely with all Alaska Communications internal work groups to
obtain required signatures from each work group for each project.
* Consistently updates detailed customer profiles, sales activities and
contact information.
* Performs other duties as assigned and completes projects not specified in
this job description.
Education: Associate degree in business administration, marketing or
closely related field. Equivalent
education, experience and training may be substituted for the degree
requirement on a year for year basis.
Experience: A minimum of one (1)
year of experience in a customer service or sales environment to include
selling products/services to business customers. Equivalent education and
training may be substituted for experience on a year to year basis.
Computer Skills: Demonstrated proficiency working with the Microsoft Office
suite, to include Word, Excel, Access, Power Point and Outlook. Sales Force
proficiency preferred.
Additional Requirements: Valid
driver's license is required.
Channel Manager, Clinical Research Organizations
Customer success manager job in Juneau, AK
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Datavant is building the leading ecosystem for securely connecting health data to power better evidence and improve patient outcomes. As a **CRO Channel Manager** , you will play a pivotal role in expanding Datavant's impact across the clinical research ecosystem by deepening our partnerships with Clinical Research Organizations (CROs).
The **CRO Channel Manager** will be responsible for driving commercial outcomes through Datavant's network of Clinical Research Organization (CRO) partners. This role blends partnership development with hands-on execution - identifying, enabling, and closing new opportunities alongside CROs to expand Datavant's reach across **R&D, Safety, and Commercial** domains.
You'll work closely with Datavant's **Sales** , **Product** , and **Marketing** teams to operationalize our CRO partnerships, ensuring Datavant's capabilities in **trial tokenization** , **real-world data (RWD) connectivity** , and **real-world evidence (RWE) generation** are deeply embedded into CRO offerings.
This role is ideal for a commercially driven, partnership-minded operator who thrives on turning strategic relationships into measurable revenue and impact.
**What You Will Do**
1. **Partnership Execution & Revenue Growth**
2. Drive joint deal execution with CRO partners - supporting pipeline development, deal structuring, and co-selling activities to achieve shared revenue goals.
3. Partner directly with Datavant's **Sales team** to integrate CRO relationships into the enterprise GTM motion, supporting field teams in identifying and closing joint opportunities.
4. Translate strategic CRO alliances into actionable business plans with measurable commercial outcomes.
5. **Broaden CRO Engagement Across Domains**
6. Expand Datavant's CRO relationships beyond clinical development into **R&D, Safety, and Commercial** use cases.
7. Identify and activate opportunities to use Datavant's connectivity and tokenization technologies across the full life sciences value chain - from trial enablement to post-market insights, leveraging both data linkage and bespoke RWD solutions.
8. Drive cross-sell initiatives that align CRO capabilities with Datavant's solutions for **RWD connectivity** , **RWE generation** , and **privacy-preserving data exchange** .
9. **Internal Collaboration & Enablement**
10. Partner with **Sales leadership** to ensure CRO partnerships are fully leveraged in account planning and GTM execution.
11. Work with **Marketing** to co-develop partner campaigns and joint positioning for life sciences customers.
12. Collaborate with **Product and Delivery** teams to translate CRO feedback into enhancements that strengthen Datavant's partner value proposition.
13. **Channel Operations & Performance Management**
14. Develop and execute channel playbooks to standardize how Datavant collaborates with CROs across deal cycles.
15. Define KPIs and success metrics for CRO partner performance, including revenue contribution, co-sell velocity, and partner satisfaction.
16. Conduct quarterly business reviews with CROs and internal stakeholders to assess progress and refine strategies.
17. **Market Leadership & Ecosystem Growth**
18. Champion Datavant's leadership in **trial tokenization** , **RWD connectivity** , and **evidence generation** within the CRO ecosystem.
19. Stay current on trends in clinical operations, pharmacovigilance, and commercialization to inform CRO partnership priorities.
20. Identify emerging CROs or adjacent partners to expand Datavant's ecosystem reach.
**What You Need to Succeed**
+ 10+ years of experience in channel management, partnerships, or business development.
+ Experience in **healthcare technology** , **clinical research** , **EHRs** , **real-world data** , or **real-world evidence** domains.
+ Proven success developing and scaling partner ecosystems that drive measurable business impact.
+ Deep understanding of CRO operations, data workflows, and the intersection of clinical trial data with RWD.
+ Knowledge of data privacy, interoperability standards, tokenization, and healthcare compliance frameworks.
+ Strong analytical and commercial skills with the ability to manage complex deal structures and revenue models.
+ Excellent relationship management and influence skills across senior internal and external stakeholders.
+ Ability to collaborate across sales, product, and operations teams to deliver unified partner outcomes.
+ Entrepreneurial mindset with the ability to navigate ambiguity and rapidly changing market dynamics.
**What Helps You Stand Out**
+ Exceptional verbal and written communication skills.
+ Strategic thinker with strong business acumen and attention to execution detail.
+ Experience managing budgets and partner incentive models preferred.
**What Success Looks Like**
+ Expansion of Datavant-enabled trial tokenization and RWD linkages through CRO partnerships.
+ Increased integrated wins with CROs in support of life sciences clients.
+ Enhanced CRO partner satisfaction, retention, and engagement metrics.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$149,000-$170,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Relationship Manager 2
Customer success manager job in Anchorage, AK
The Relationship Manager II (RM II) primary role is to consult with members. They will consult with members to identify needs, refer appropriate products/solutions, and follow up on pending transactions. Meeting and exceeding performance goals and revenue targets will be part of their Minimum Performance Standards. It will also be their responsibility to identify and report any suspicious behavior or suspected fraud activity. The RM II position also performs a wide variety of duties related to handling member transactions including but not limited to; opening and closing all types of deposit and loan accounts (including HELOCS), posting deposits, withdrawals, and loan/VISA payments, performing account transfers, recommending other products and services, and any kind of account maintenance. All transactions are expected to be accurate and completed in a timely manner in order to ensure that Credit Union Member Service goals are achieved. The RM II position profiles the member's account to recommend product and service solutions including; Investment Services, Insurance Products, First Mortgages, Small Business product services including lending and cash management solutions, consumer deposit and lending services, and Autoland (auto lending). As a RM II, they will assist with coaching/mentoring the rest of staff. Makes observations and suggests alternative methods in profiling member accounts. As needed, assists with some leadership functions in the absence of branch management. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
Consults with members, Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
Inputs, processes, and funds all consumer and small business loan types: Closed-end Signature, LOC, VISA, Automobile, Personal, Toy, RV, HELOCS, Small Business and Other Secured.
Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
Calls on various call reports to garnish more business. This can be done during the work day and during scheduled call nights throughout the month.
Performs various RM duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.
Recommends other products and services as appropriate from having conversations that matter with members.
Performs a wide variety of account maintenance including but not limited to: changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
Assists with leadership functions in the absence of branch management and also with coaching teller line. Makes observations and suggests alternative methods of profiling member accounts.
Identifies and reports any suspicious behavior or suspected fraud activity.
Completes all required training and compliance modules.
Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals.
Represents the Credit Union in a positive and professional manner.
Maintains member and other sensitive information with confidentiality.
Treats all team members and members with respect.
Other related duties as assigned.
Qualifications:
18 months Financial institution experience with prior loan experience and reaching service and performance goals.
Strong knowledge of deposit / loan products (Trust, IRA, certificates, loans/APPRO - loans decisioning system).
Proficiency in the operations of a PC and the capability to work efficiently in Microsoft Outlook, Word and Excel.
Excellent verbal and written communication skills in person and over the phone.
Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs.
Member service and organizational skills
Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature.
Willingness to make a difference
Coaching/Mentoring skills
Personable and professional
Education:
Successful completion of all compliance related coursework
NMLS registered
Notary
Website: nuvisionfederal.com/careers
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
Covid-19 Precaution(s):
Remote Interview Process (some positions vary)
In-Person Interview required for Front-Line Positions
Social Distancing and Mask Guidelines in place
Auto-ApplyFiduciary Investment Relationship Manager
Customer success manager job in Anchorage, AK
Job DescriptionWe're looking for a Fiduciary Investment Relationship Manager to join our investment management team. This role combines portfolio management with client relationship responsibilities, ensuring that investment decisions align with client objectives, trust provisions, and regulatory requirements. You'll work closely with fiduciary officers and the broader investment team to deliver coordinated, high-quality service while maintaining proactive communication with clients.
Key Responsibilities
Partner with the Chief Investment Officer and investment department to ensure portfolios are aligned with client objectives and trust terms.
Maintain compliance with investment policy statements, fiduciary standards, and regulatory requirements.
Collaborate with fiduciary officers to set appropriate investment objectives and deliver seamless client service.
Act as a primary or secondary relationship manager for designated client accounts.
Conduct client meetings, portfolio reviews, and proactive outreach to support client satisfaction and retention.
Interpret and present performance reports, providing clients with clear explanations of results and strategy.
Construct, monitor, and rebalance client portfolios in accordance with fiduciary guidelines.
Partner with administrative and investment departments to enhance the overall client service experience.
Qualifications
Bachelor's degree in Finance, Economics, Business, or a related field required.
CFA, CFP, or progress toward a professional certification strongly preferred.
5+ years of experience in investment management, trust services, or a related financial role.
Strong knowledge of portfolio management, securities analysis, and fiduciary investing.
Excellent communication skills, with the ability to explain complex investment concepts clearly.
Proven track record of managing client relationships with professionalism and discretion.
High commitment to fiduciary duty, compliance, and ethical standards.
Why Work for Peak Trust Company?
We are an independent trust company committed to the well-being of our team members. We uphold the highest standards of integrity, foster a collaborative work environment, and prioritize exceptional client service.
At Peak, we believe our team is our most valuable asset. We invest in continuous education and personal growth, ensuring our employees have opportunities to develop professionally. We also understand the importance of work-life balance and offer a competitive benefits package to support our team members.
EEO Statement:
Peak provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Peak complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Peak expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employment at Peak Trust Company is at-will. An at-will employment relationship can be terminated at any time, with or without reason or notice by either the employer or the employee.
How To Apply:
Submit your application and resume by applying to this job.
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Commercial Manager
Customer success manager job in Anchorage, AK
Donlin Gold is recruiting a Commercial Manager for one of the world's largest undeveloped gold deposits, owned and operated by Donlin Gold LLC, which is owned by affiliates of NOVAGOLD Resources and Paulson Advisers LLC. Donlin Gold is designed to be one of just a handful of gold mines worldwide that produce more than one million ounces of gold annually.
The Commercial Manager will provide strategic leadership and oversight of all commercial, contractual, and supply chain activities for the Donlin Gold Project. This role is responsible for developing and implementing procurement strategies, managing key supplier and contractor relationships, negotiating major project agreements, and ensuring compliance with company policies and regulatory requirements. The Commercial Manager will play a critical role in supporting the multi-billion-dollar development of one of the world's largest undeveloped gold deposits, ensuring cost effectiveness, contractual integrity, and alignment with Donlin's long-term project objectives. Periodic travel within the Yukon-Kuskokwim region of Alaska may also be required.
KEY RESPONSIBILITIES:
Lead all commercial, contractual, and procurement functions across the project.
Develop and manage procurement strategies to support the execution of major capital projects and ongoing operations.
Oversee tendering, bid evaluation, negotiation, and award of high-value contracts for engineering, construction, logistics, and support services.
Establish and maintain strong relationships with key vendors, contractors, and joint venture partners.
Ensure compliance with company contracting standards, governance frameworks, and relevant regulatory requirements.
Monitor contractor performance, manage claims, and oversee contract administration throughout project phases.
Work closely with Finance, Legal, Technical, and Project Development teams to align commercial strategies with project and corporate objectives.
Lead cost and contract risk analysis, providing recommendations to senior leadership.
Build and mentor a high-performing commercial team capable of supporting project execution and transition into operations.
Represent Donlin Gold in negotiations and stakeholder engagements related to commercial matters.
QUALIFICATIONS:
Bachelor's degree in Business, Supply Chain, Finance, Engineering, or related field. MBA or advanced degree preferred.
Minimum 10 years of progressively responsible commercial, contracts, or supply chain experience, including at least 5 years in the mining, oil & gas, or major infrastructure sectors.
Demonstrated track record of leading high-value contract negotiations and procurement strategies.
Strong knowledge of contracting principles, commercial risk management, and supplier performance management.
Excellent communication, interpersonal, and stakeholder engagement skills.
Proven ability to manage multiple priorities in a fast-paced, large-scale project environment.
Experience building and leading teams in remote or complex project settings.
Experience in large-scale mining project development or operations.
Familiarity with Alaska resource development projects and the regulatory environment.
Knowledge of ERP and contract management systems (e.g., SAP, NetSuite, or similar).
Prior experience working with Indigenous partners, local suppliers, and community stakeholders.
A post-offer background screening, physical and drug test are required.
Candidates must possess current authorization to work in the United States.
Donlin Gold is an Equal Opportunity Employer.
RWD Engagement Manager
Customer success manager job in Juneau, AK
Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making.
Together, we help our clients:
+ Assess the market need and competitive landscape
+ Know precisely which drugs to prioritize in their portfolio
+ Find out where the launch difficulties will be-before they're difficulties
+ Track and improve market access post-launch
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. At Norstella, we don't just deliver information and insights. We deliver answers you can act on.
**About The Role:**
As a Norstella RWD Engagement Manager, you will lead the day to day execution of a client project to help clients achieve their goals. You'll work directly with clients and take ownership of the overall project and its end products while guiding and coordinating individual team members.
You will have the opportunity to build on your proven leadership skills and leverage your interest in inspiring others, building strong relationships, and creating a true followership. In a collaborative team setting, you'll work closely with others but also autonomously with little direction. Your superior analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills will ensure successful client projects and team performance.
Project work typically includes understanding client objectives, refining data to meet specific clinical specifications, developing insights for presentation, and coordinating across other client projects to ensure a coordinated program effort. You will ensure client objectives have been achieved and facilitate a successful hand-off to our client support teams. Key responsibilities include:
+ Lead the day to day execution of a client project while guiding individual team members. Serve as the main client point of contact for strategic project engagements and internal team lead. Address client questions independently and provide subject matter perspective regardless of project scope. You will take ownership of the overall project and it end products.
+ Partner with internal Norstella resources to support implementation opportunities across the Norstella family of companies.
+ Exhibit a client-first mentality with responsiveness, updates on market events, and facilitate discussions at end of projects to support opportunity for follow-on work discussions.
+ Adhere to Norstella standards regarding engagement management, project delivery, and team collaborations.
+ Maintain and update client and project documentation.
+ All other duties, as assigned.
**Required Experience:**
+ 5-6 years of experience in life sciences strategy consulting AND program management, with an emphasis in Real World Data Strategy or similar roles within biopharmaceutical / pharmaceutical commercialization
+ Demonstrated ability to manage multiple workstreams / teams at one time & create complete, "client-ready" deliverables with creative analyses for partner review
+ Demonstrated deep understanding and breadth of experiences across the market access and real world data landscape.
+ Experience in mentorship & development of junior managers & associates
+ Comprehensive understanding of life science and pharmaceutical engagement strategies and tactics, acting as a thought partner to clients
+ Significant experience with data analytics and quantitative models to support strategic client engagements
+ Strong team player, ability to work with cross-functional staff, but able to work autonomously with little direction.
**The guiding principles for success at Norstella:**
+ Bold, Passionate, Mission-First
+ Integrity, Truth, Reality
+ Kindness, Empathy, Grace
+ Resilience, Mettle, Perseverance
+ Humility, Gratitude, Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Open Vacation Policy & Company Holidays
_The expected base salary for this position ranges from $165,000 to $185,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Area Sales Manager
Customer success manager job in Anchorage, AK
We are seeking an Area Sales Manager in Anchorage, Alaska for a direct hire role. The Area Sales Manager will be the go-to leader for the outside sales team. Coaches the activities of the outside sales team to optimize revenue and margin within the market and assist the Market Manager to ensure efficient, effective sales
operations and exceptional customer relations. Continually works with and leads and external
stakeholders to exceed sales goals.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 5+ years of experience in sales leadership, preferably in building materials or construction industry.
- Leadership & Coaching: Ability to lead, mentor, and develop a high-performing outside sales team.
- Strategic Thinking: Skilled in creating and executing sales strategies aligned with market goals.
- Communication: Strong verbal and written communication skills for interacting with customers, vendors, and internal teams.
- Negotiation: Expertise in vendor and supplier negotiations to optimize margins.
- Analytical Ability: Proficient in analyzing market trends, pricing, and performance metrics.
- Collaboration: Ability to work cross-functionally with Market Managers, purchasing teams, and executive leadership.
- Problem-Solving: Adept at removing barriers and resolving performance roadblocks.
- Familiarity with CRM systems and sales reporting tools.
- Understanding of building materials, product categories, and customer segments.
- Budget management experience
- Experience in hiring, training, and performance management.
Alaska General Manager/Sales Manager
Customer success manager job in Homer, AK
Carpenter Media Group is seeking a dynamic and results-driven General Manager/General Sales Manager to join our team in Alaska. Based in Homer or Kenai Alaska, you are an experienced media professional with strong digital credentials who wants to combine business success with the ability to enrich the lives of others.
Responsibilities:
* Responsible for overall revenue and audience growth, including digital and print media
* Encourage team building and create an innovative and entrepreneurial environment
* Represent the Homer News, Peninsula Clarion and Juneau Empire at community and client functions, and support teams at those publications
* Establish and maintain relationships with industry influencers and key strategic partners
* Use knowledge of the market and competitors to identify and develop the company's unique selling propositions and differentiators
* Develop and drive new revenue opportunities using Carpenter Media Group's best practices as your guide
* Manage all aspects of the local operation including team development and expense management.
Qualifications:
* At least five years of experience in digital growth-focused environment
* Proven leadership abilities
* Demonstrated understanding of business management
* The ability to manage multiple customer segments
* Excellent communication skills with the ability to foster collaboration and innovation
What We Offer
This dynamic role offers the opportunity to make a difference in local communities while living in an area that's known for its blend of outdoor adventure, beautiful scenery and a relaxed lifestyle. The successful candidate will report to the Carpenter Media Group Senior Vice President/Group Publisher.
About Carpenter Media Group
Carpenter Media Group is one of the largest independent media companies in North America with publications throughout the US and Western Canada. Our mission is to deliver trusted, local journalism that strengthens communities and keeps people informed. At Carpenter Media Group, we embrace a philosophy inspired by industry icons like James B. Boone, Jr., Carmage Walls, and others, focusing on creating high-quality products that contribute to and uplift the communities they serve. Our commitment to quality encompasses not just our content but also our people and facilities. We understand that exceptional products and sustainable profits result from a dedicated team working in a collaborative environment.
We offer competitive salary and benefit packages, as well as the opportunity to advance within the company.
Please send your cover letter and resume to:
Mary Kemmis
Group Publisher
*************************
Applications will be accepted until position is filled.
Only those selected for an interview will be contacted.
Job Type: Full-time
Benefits:
* Dental insurance
* Health insurance
* Paid time off
Ability to Relocate:
* Homer, AK 99603: Relocate before starting work (Required)
Work Location: In person
Sound Publishing is an Equal Opportunity Employer and strongly supports diversity in the workplace. Visit our website to learn more about us! ************************