Customer success manager jobs in Arvada, CO - 796 jobs

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you. About United Business Bank We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy. About the Position... The Client Relationship Manager II (CRM II) is responsible for developing relationships with prospective clients by identifying the financial needs of those clients and to fill those needs with the wide range of products and services offered by United Business Bank. These products and services may include extensions of commercial and/or real estate credits, demand, savings or time deposit account products or other services offered. They are responsible for analyzing a clients loan request and determining whether a loan is within an acceptable risk within the framework of the Banks policy and for preparing the required documents and submitting it for approval. The CRM II is also responsible for providing service to existing client relationships, as well as to represent the Bank through involvement in local, civic, social, and professional organizations. The CRM II is also responsible for retaining and growing the loan and deposit relationships, and other duties as assigned. Qualifications About You... You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following: Education/Certification: Bachelors Degree in Business or related field. Required Knowledge: Knowledge of banking and lending operations and procedures, as well as the various regulations and standard banking practices. Experience Required: Minimum of 5 years experience in the financial services industry. Skills/Abilities: Strong oral and written communication abilities. Strong math skills. Strong interpersonal skills. Ability to identify, analyze and handle credit requests. Good organizational skills. Good personal computer skills, ability to use Word and Excel. Professional appearance, dress and attitude. Compensation Hiring Salary Range: $115,000 to $130,000. This compensation information is United Business Bank's good-faith estimate and is provided pursuant to Colorado's Equal Pay for Equal Work Act. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The base pay and target incentive (if applicable) will be finalized at offer. Benefits We offer competitive financial compensation, including various compensation plans and a solid benefits package for regular full-time salaried and hourly positions. Medical, Dental, Vision Insurance at a shared premium cost. 401k With Matching Contributions. Paid Time Off - accrued vacation and sick time, 1 float day, 11 paid holidays. Flexible Spending Accounts - Healthcare, Dependent Care, Transit & Parking Options. Employee Assistance Program, 100% employer cost. Employees are offered a free checking and savings account, plus free orders of personal size checks. Application window is anticipated to close January 23, 2026. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Strategic Account Manager - Healthcare West The Strategic Account Manager directly sells enterprise software solutions across the scope of our products and increase incremental license and subscription revenue. You will develop the relationship within assigned accounts/territory and maximize Informatica's footprint within them. You are a collaborator across our organization partnering with; pre-sales, professional services, marketing, channel management, finance and customer support, and external parties such as Alliances and Channel Partners. This is a field sales position where extensive travel to the customer's location is expected and necessary to the performance of the role. Travel is up to and may exceed 50%. You will report to the Senior Regional Sales Director. Your Role Responsibilities? Here's What You'll Do You will expand sales within our accounts while building relationships with main decision makers. You will develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer requirements. Real-time documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments). Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans. Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions. Promote Informatica's products, maximizes brand recognition and mindshare at all levels, and publicize success stories. Provide customer feedback to team members for product, systems, and process improvements. At this level, incumbents will have subject matter expertise in selling our products and services. Assigned accounts are the largest and the most complex, where assigned quota is typically highest among the portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.) You sell-to and work with the senior-most customer executive and CXO-level decision makers. What We'd Like to See Hold broad expertise or unique knowledge to contribute to development of our goals and achieve our goals in creative ways. Industry understanding of the customer's decision-making process, goals, strategies, and goals. Exhibits confidence and expertise with presentations, financial analysis, negotiation and closing skills at all levels of customer engagement. Hold a complete understanding of the business and technical contexts of accounts. Lead by example on accounts and compels others to get on board. Mentor others at consultative effectiveness and establishing trust with internal and external customers. Deep knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and Business Intelligence software concepts and products. Role Essentials BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience Minimum 8+ years of relevant professional experience

Alora Pharmaceuticals is a rapidly growing Specialty Pharmaceutical company. We are seeking a sales leader with a proven track record of success in building and leading top performing sales people. The District Sales Manager (DSM) is responsible for the development and performance of all sales activities in the assigned market. This position directs a sales team (approx. 10 sales representatives) by providing leadership towards the achievement of maximum profitability and growth in line with company vision and values. The DSM will need to observe and identify market opportunities and challenges and subsequently develop, plan, implement, and follow through with action plans to positively influence opportunities and challenges within their team; this includes the development of team members towards corporate growth. This is a field based position. Westcoast, The ideal candidate will preferably live in the Phoenix, Denver or Salt Lake City area. Position Requirements Bachelor's degree from an accredited college or university. Minimum of 5 years' experience in the medical and/ or pharmaceutical industry, previous management experience required. Ability to travel frequently. Excellent written and oral communication skills as well as the ability to interface with different departments throughout the organization. Advanced interpersonal skills to work with individuals in the delivery of coaching and performance feedback. Must have strong problem-solving skills with the ability to think through and solve issues creatively. Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e. MD and office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action. Highly effective organizational skills. Advanced presentation skills for the delivery of training and other corporate materials Advanced business analytical skills to identify trends, opportunities and threats to then determine actions to drive business or overcome challenges. Strong documented sales results. Demonstrates solid clinical product knowledge. Computer Skills; Word, PowerPoint, Excel and Outlook. Some overnight travel may be required. Candidates must be able to successfully pass pre-employment background, motor vehicle and drug screen. Previous sales management or sales leadership experience required. BENEFITS: Base salary + uncapped incentive compensation Full benefits package including medical, dental, vision and disability coverage 401(k) with company match Maternity, paternity and adoption leave Three weeks paid vacation, 10 paid holidays plus floating holidays and sick leave Alora Pharmaceuticals realizes that our success as an organization is dependent upon our people. We seek aggressive, success oriented and flexible sales leaders. If you are motivated by competitive incentive compensation and career advancement measured by proven successes. Equal Opportunity Employer Alora Pharmaceuticals, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

Job Title: Sales and Business Development Leader Company: White Orchid Interiors Employment Type: Full-time Industry: Interior Design & Home Staging Last Updated: January 9, 2026 About White Orchid Interiors White Orchid Interiors is a leading provider of home staging services in Colorado. We partner with homeowners and real estate agents to transform properties into captivating spaces that appeal to potential buyers. Our team of talented designers is passionate about creating an interior atmosphere to maximize the potential of each home we stage. About the Role We are seeking a highly motivated and results-oriented Sales and Business Development Leader to join our team. In this role, you will be the driving force behind generating new business and fostering lasting relationships with Corporate Clients in the Builder , Developer and Investor segments. You will be primarily responsible for identifying prospects, creating new relationships, presenting our services, and closing sales among Corporate Clients. Key Responsibilities Proactively search for prospects in Corporate Client segments. Develop relationships with Corporate Clients to generate new and repeat sales. Create proposals that accurately reflect client goals and property requirements. Negotiate pricing in alignment with company policies and sales metrics. Maintain accurate records of interactions and activities in our Salesforce CRM. Meet or exceed monthly Corporate Client sales quota. Collaborate with Design and Operations Teams throughout the process. Take on additional sales responsibilities as required by Management. Qualifications Proven track record in a quota driven sales role. Familiarity with Corporate players in the Colorado real estate market. Excellent communication and collaboration skills. Passion for interior design and an eye for style details. Ability to work independently and manage time effectively. Safe and clean driving record. Proficiency in Google Suite and Salesforce CRM. Compensation and Benefits Competitive annual salary of $60,000 paid $2,500 twice monthly. Commission on Sales above Monthly Quota. Paid time off and paid holidays. Company match in 401(k) retirement plan. Total compensation potential exceeding $100,000. To Apply Apply directly on LinkedIn and please submit your resume and a compelling cover letter outlining your relevant experience and qualifications to *****************************. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is compliant with the Colorado Equal Pay for Equal Work Act (EPEWA) and other applicable state and federal laws. We are committed to providing equal employment opportunities and a fair and inclusive work environment for all employees.

Procore is looking for a Manager, CommercialSalesto lead, mentor, and develop a team of Account Executives focused on acquiring new Commercial business through inside sales, technical demonstrations, and supporting deals to close, and more. In this role, you'll drive a high-performance, high-accountability culture. You'll develop and own key performance indicators (KPI) for the Account Executive team while consistently monitoring and tracking results, and driving team execution to meet and exceed sales goals. If you're looking for the opportunity to thrive in a sales management role while playing a critical part in generating revenue-this is the role for you! This position reports to Director, Owners Sales, and is fully remote. We're looking for candidates to join us immediately. What you'll do: Lead a team of Account executives to develop and close lead opportunities, resulting in new revenue for Procore Attract, hire, and retain high performing Account Executives through multiple recruiting channels Drive a performance culture within the Account Executive team Provide training and support to the team to better understand the role, Procore's products (industry, market, proposition), and best practices for inside sales Regularly conduct call and presentation reviews Consistently conduct pipeline and deal reviews with reps; help reps win deals via onsite presentations, negotiations, and deal strategy Work closely with sales leadership and reps to ensure lead quality, quantity, and proper follow up Provide detailed analysis and reporting on the team's performance as well as accurate forecasts to sales leadership based on individual performance and historical trends Identify and implement process improvements to drive efficiency and productivity What we're looking for: Bachelor's degree and/or relevant work experience 5+ years in quota-carrying software sales (preferably in a SaaS environment) 3+ years of management experience in a sales environment Track record in hiring, developing, and promoting inside sales representatives Proven experience selling via product demonstrations, email, and social selling Experience using and implementing a sales methodology Consistent track record of 100%+ of quota achievement as an individual contributor Demonstrated experience with Salesforce Excellent interpersonal, oral, and written communication skills Additional Information Base Pay Range: 120,800.00 - 166,100.00 USD Annual On Target Earning Range: 241,600.00 - 332,200.00 USD Annual This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Roofing Sales Manager - Lead with Integrity. Grow with Kapella. At Kapella Roofing, we're not just building roofs-we're building relationships. As a top-rated Denver roofing company with over 1,000 exterior improvement projects, our commitment to integrity, transparency, and professionalism sets us apart. We're seeking a dynamic Roofing Sales Manager to lead and expand our sales team, driving both residential and commercial projects to new heights. This role offers the opportunity to shape a team, influence company growth, and make a tangible impact in the communities we serve. Key Responsibilities: Recruit, train, and mentor a high-performing sales team. Drive sales across residential and commercial sectors in the Denver Metro area. Collaborate with estimators, operations, and leadership to ensure seamless project execution. Manage personal sales pipeline while supporting team members in achieving their goals. Develop and implement sales strategies aligned with company objectives. Qualifications: 5+ years of experience in roofing sales (residential, commercial, or both). 3+ year in a leadership or sales management role. Proven track record of meeting or exceeding sales targets. Strong understanding of the Denver roofing market and local regulations. Excellent communication, negotiation, and interpersonal skills. Why Join Kapella Roofing? Competitive Compensation: On-Target Earnings (OTE): $75,000 - $95,000+ Annually with uncapped commissions, bonus & team overrides. Growth Opportunities: Play a pivotal role in a company poised for expansion. Supportive Environment: Work alongside experienced professionals dedicated to excellence. Community Impact: Be part of a team that values giving back and making a difference. Comprehensive Benefits: Health insurance, paid time off, and professional development opportunities. Ready to Elevate Your Career? If you're a motivated leader with a passion for sales and a commitment to quality, we invite you to join our team. Apply today and be a part of Kapella Roofing's continued success. Job Type: Full-time Pay: $200,000.00 - $300,000.00+ total comp per year. Benefits: Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Commission pay Performance bonus Uncapped commission Schedule: Monday to Friday Weekends as needed Experience: Roofing Sales Management : 5 years (Preferred) Commercial Roofing Sales Management : 3 years (Preferred) Work Location: In person

Department: Customer Success Employment Type: Full Time Reporting To: Sarah Bunting Lamos, VP of Customer Success Compensation: $140,000 - $160,000 / year Description Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps. Our customers use Propeller's integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller's smart survey technology, we empower project teams to map, measure, and manage site activity. Propeller empowers everyone to approach, own, and solve problems creatively. We're data nerds who care about impact, honesty, and each other. We take pride in being a great place to work. We are proud to be recipients of BI Group's Excellence in Customer Experience award and Inspiring Workplaces of Australasia, being recognized as a Fast Company and BuiltIn Best Place to Work. You can learn more about us on Glassdoor. Your Mission Your mission is to lead a high-performing Customer Success team that turns customer adoption into sustainable business growth. As the Customer Success Team Manager, you will manage the strategy and people that drive our retention engine. Reporting to the VP of Customer Success, you will act as an operational leader, ensuring our team delivers on its promises to customers and the business. You will be responsible for hiring, coaching, and developing a team of CSMs on our SMB Accounts Team, ensuring they have the skills and resources to succeed. You will own the aggregate health and revenue targets for your segment, acting as an operational architect who refines our playbooks and a strategic escalation point for critical customer issues. Ultimately, you are the multiplier that enables your team to exceed its goals. This role requires a minimum of three days per week in our Denver office, on average. Key Responsibilities Commercial Growth & Forecasting: * Own the aggregate Annual Recurring Revenue (ARR) targets for your team, including Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). * Provide accurate weekly and monthly forecasts on renewals and expansion opportunities to leadership, ensuring visibility into revenue risks and upside. * Partner with Sales leadership to ensure smooth handoffs from Sales to CS and identify cross-sell/up-sell campaigns that can be executed at scale by your team. Operational Strategy & Process: * Collaborate with the VP of Customer Success to execute team priorities and provide transparent reporting on team performance. * Continuously refine and standardize customer journey maps, onboarding workflows, and risk mitigation plans to improve efficiency and scalability. * Monitor team-wide KPIs to identify trends, bottlenecks, and areas for improvement. * Serve as the primary point of escalation for at-risk accounts, stepping in to support the team in resolving complex issues and restoring customer confidence. Cross-Functional Collaboration: * Synthesize feedback from your team to present clear, prioritized themes to Product and Engineering, advocating for roadmap items that reduce churn and drive adoption. * Collaborate with Marketing and Support teams to ensure consistent messaging and a unified customer experience across all touchpoints. * Prepare and present monthly/quarterly business updates to senior leadership, highlighting team performance, customer trends, and strategic initiatives. Team Leadership & Development: * Shadow calls and review customer communications to provide real-time feedback, helping CSMs improve their negotiation skills and product knowledge. * Foster a culture of accountability, collaboration, and customer-centricity, ensuring the team is motivated and aligned with company goals. * Manage capacity planning and account distribution to ensure balanced portfolios and optimal coverage across the team. * Conduct 1:1s, quarterly performance reviews, and continuous career development planning with your team. Required Skills * 2+ years of people management experience, leading Customer Success or Account Management teams. * 6+ years of experience in Customer Success or Account Management roles, providing a strong foundation of practical expertise to effectively coach and mentor your team. * Experience in a quota-carrying role with direct responsibility for closing, renewing, or expanding customer revenue. * Strategic Revenue Management: Proven expertise in driving Net Revenue Retention (NRR) through accurate forecasting and the use of CRM / CSM tools (Gainsight, Salesforce, HubSpot) to manage team performance and scale revenue impact. * Operational Excellence and Coaching: Expert at designing optimized customer journeys that reduce time-to-value while coaching teams on complex commercial negotiations, value-based selling, and proactive objection handling. Preferred Skills * Familiarity with geospatial, construction, or hardware-enabled software. Benefits * Fully paid employee United Platinum PPO medical, dental, and vision coverage * 20 days paid vacation time per year with no accrual or carryover cap * 3% non-elective employer contribution to 401(k) * Employee share options * Professional development budget and leave * The opportunity to take part in our mentorship program * Monthly telephone and/or internet allowance * Paid primary & secondary parental leave policies * Hybrid work arrangements and WFH equipment provided The base salary range offered for this role is $100,000 - $115,000 with an OTE potential of $140,000 - $160,000. This range is tied to the market for this job in Colorado. Any salary offer extended will be based on skills, knowledge and experience.

RigUp is the source-to-pay solution built for energy. By combining purpose-built software with expert teams, we empower the world's leading energy companies and their suppliers to work better, together. Learn more about how RigUp is equipping everyone in the energy ecosystem to operate with greater speed and efficiency at rigup.com RigUp is hiring a Customer Success Manager responsible for leading our Capital Management implementations and ongoing client value delivery. As the key client point of contact, you will ensure our solution is set up to meet client needs and ensure a smooth implementation process for clients and their approved vendors. Our ideal candidate for this role will be a detail-oriented professional with a proven track record in project management, client relationship management, and excellent communication. This role will be exempt and will report to the Manager, Client Success. This is a full-time hybrid position and can be based in Austin, TX, Houston, TX, Midland, TX, or Denver, CO. Why Join us? Our Customer Success team at RigUp is on a mission to ensure all of our energy clients capture maximum value in using our innovative solutions. We are passionate about creating great experiences for our clients and vendors in our network. If you thrive in a dynamic environment, excel in delivering exceptional client experiences, and are passionate about solving problems and improving new processes, we want to hear from you! What you'll be doing: Leading implementation and client project execution Partner strategically with clients to assess their specific situations and needs. Map their current workflows, identify pain points, and implement solutions upon full rollout Develop and execute a client-specific project plan for the implementation of our Capital Management solution (including defining scope, objectives, timelines, and deliverables) Guide clients through the set-up process, including system configuration, user access, and platform training. Problem-solve alongside clients and Product/Engineering as needed In partnership with the RigUp Supply Chain team, develop a vendor onboarding strategy, including prioritization, communication cadence and templates, while updating Clients on progress or escalations Coordinate with the Vendor Operations team to ensure all vendors are fully onboarded onto the platform within required timeframes, ensuring adherence to compliance standards Collaborate with RigUp Product and Invoicing teams to establish account configurations and ensure successful vendor and client transactions. Ensure fast and thorough onboarding of new clients with close collaboration, while educating them on platform functionality and best practices to drive maximum value. Ensure no unnecessary delays in the implementation process, and continue to sell the customer on why implementing our solution is a high-value initiative Ongoing Client Account Management: Build and maintain strong relationships with existing and new users at Client to understand and champion their evolving needs. Serve as their primary point of contact throughout their lifecycle with RigUp Capital Management Create and align with clients on a Client Success Plan that will lead to client value, and identify areas for commercial opportunities and success with customers Monitor client usage of our solution and proactively identify areas for improvement (for clients, vendors, and RigUp) to maximize the value they are able to get from working with us Synthesize and champion client feedback internally. Partner with the product team to ensure customer feedback is reviewed and prioritized Maintain a high level of product proficiency and continually guide / train clients on new features, updates, and best practices to achieve their unique goals Cross-functional Partnership: Partner with Sales teams throughout the client lifecycle to ensure smooth renewals and proactively identify opportunities to upsell Partner with the leadership team to define client value, desired client outcomes, and the best in class approach to servicing our clients to ensure that our solutions not only meet but far exceed their expectations of value Experience and Education Requirements: 3-5 years experience and proven success in end-to-end project or client management that includes partnering with customers Proven ability to partner effectively with cross-functional teams and influence outcomes that lead to customer success Experience quickly learning new systems and tools and navigating them to understand root causes of issues or ways to make improvements Effective communication and relationship building skills Strong analytical and problem-solving skills, coupled with adaptability to address evolving client, vendor, and internal needs and unexpected challenges Exceptional organizational skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and maintain attention to detail in a fast-paced environment A passion for delivering exceptional service and continuously seeking ways to enhance the client experience Undergraduate degree in Business, Operations, Engineering or a related field, or commensurate professional experience Additional experience preferred but not required: Experience working in the Oil & Gas industry or related energy fields Experience in account management with a proven track record of success Experience with data analysis and visualization Background in change management, helping customers navigate organizational change associated with the adoption of new software and processes Essential Job Functions: Regular, on-time attendance Ability to travel 25% of the time Ability to communicate effectively Ability to use office equipment such as a computer, copier and telephone Ability to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and Excel Occasionally remain in a stationary position, often standing or sitting for prolonged periods Constantly remaining in a stationary position, often standing or sitting for prolonged periods Ability to manipulate office equipment such as a computer, copier and telephone More than a job: Between now and 2050, global energy demand is forecasted to rise nearly 50%, which is a staggering number. With every step forward - AI, electrification, you name it - that bar may still get higher. RigUp is uniquely positioned to empower the biggest industry in the world to work smarter - and move faster - in the race to rise to this challenge. The world depends on it. We recognize that making an impact matters to you and we believe in providing an environment that fosters your growth. We use data to drive our decisions and improve the experience of the workers and clients we serve. With mutual respect for each other, we continually collaborate to find the best solution. We support you with: For eligible roles: Flexible paid time off for full-time employees Medical, dental, and vision insurance Telehealth 401(k) with company matching contribution Flexible remote work support where applicable WFH Contribution Wellness allowance Calm App Learning opportunities Financial planning support Parental leave Employee Assistance Program Pet Insurance Opportunity to earn bonus, commission, and/or equity Onsite Gym RigUp is committed to providing an environment where all people feel belonging, mutual respect, and the freedom to be their authentic selves. We welcome applicants of all gender identity and expression, sexual orientation, neurodiversity, educational background, religion, ethnicity, disability, age, veteran status, and citizenship. We'd love to learn what you can add to our team. Who we are: What began as a workforce management platform for Oil & Gas has since grown to serve the biggest companies in energy across both workforce and vendor management, absorbing much of the supply chain complexity these energy companies face and making it easier, faster, and safer to get work done. To date, RigUp has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth. We'd love to share more through the interview process and look forward to learning more about your journey.

At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 13 years ago, we're working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We're using technology for good. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you're looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. We're also embracing the potential of AI to supercharge our impact-whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function. The Role As our Customer Success Lead, you'll be responsible for guiding both the team and our customers toward meaningful outcomes. This role centers on enabling Customer Success team members to excel through coaching, support, and clear direction while shaping how we deliver value across the customer journey. You'll partner closely with internal and external teams to understand priorities, translate customer needs into action, and ensure smooth execution of pilots, rollouts, and long-term engagement plans. As the primary escalation point, you'll help the team navigate challenges, maintain momentum, and reinforce high standards of customer experience. You'll also influence how our Customer Success team evolves by contributing to team development, fostering an inclusive culture, and driving improvements in our processes, tools, and metrics. Collaboration is essential. You'll work with stakeholders across Product, Sales, and Retail Partnerships to achieve goals. Success in this role requires leadership, strategic thinking, and the ability to bring structure and clarity while keeping the team aligned and doing their best work. Practically this will involve: Leading, coaching, and empowering the customer success team to be successful in their roles Assisting the team with designing and delivering engagement plans and business reviews for our customers Working with our key stakeholders to understand their priorities and how Auror can add value Taking ownership of pilot and rollout plans and ensuring we have the resources we need to deliver Partnering with Sales to understand the requirements of incoming customers Collaborating with other Customer Success Leads - ensuring we are thinking globally but acting locally in how we're supporting our customers Working with Product to ensure successful roll-outs by sharing customer requirements, requests, and feedback on new product builds Being the escalation point for the customer success team Fostering a positive, inclusive team culture and participating in team development, including hiring, onboarding, career development, and performance management Striving to ensure continuous scalable improvements to customer success metrics, customer satisfaction (NPS), and internal processes and tools You'll be reporting to Ruby Arden, VP, Customer Partnerships. As the VP of Customer at Auror, I lead the Account Management and Customer Success team in North America. With a career spanning SaaS scale-ups like Vend and Timely, I bring over a decade of experience building high-performing teams that drive customer impact and long-term growth. I combine commercial acumen with a strong customer lens - building trust, driving momentum, and helping teams execute with focus. You can connect with me on Linkedin . Requirements A solid understanding of customer success fundamentals and what contributes to a successful customer journey Excellent leadership skills with experience in hiring, coaching, and mentoring high performing teams Strong collaboration, time-management, influencing and prioritization skills Experience developing strategic engagement plans for enterprise customers Have good problem solving skills with a natural affinity with technology and people. You enjoy tackling challenges and coming up with structured and strategic solutions Excellent active listening and communication skills - whether it be in person, on the phone, on instant messaging apps, video calls, email, or when writing guides for people Being a team player who flourishes in a fast paced, highly collaborative environment We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page). Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best. Benefits What are the benefits like? Competitive salary range: Depending on level of experience of $115K - $135K (PL3) Employee share scheme: You'll own part of a company making a real difference! Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend. Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy. Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $500 USD, for expert sessions every year. Health Care Plan (Medical, Dental & Vision): Auror covers 100% of the cost of your individual health insurance plan with Anthem & Metlife. Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one. Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills. Team love: We have regular team lunches and social events where most (if not all) activities are during work hours. What are the next steps? If you're excited about our mission and you have the experience and a passion for this role, please hit “Apply”. If you're not sure that you tick all the boxes but feel you're close to what we're looking for, please apply anyway! We're proud that Auror is a place where everyone can learn and grow so we'd love to hear from you. You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror. Once you apply, you'll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we'll be able to help you from there.

Project Canary is a climate technology company offering an enterprise data platform that helps energy companies improve and report on their emissions footprint. Project Canary builds high-fidelity sensors, ingests data from various other technologies and sources, and leverages proprietary analytics and models to deliver insights that operators can act on to reduce emissions. The data-driven technology enables energy operators to stop leaks faster, reduce risk, streamline reporting, and differentiate their operations for key stakeholders. We are seeking a skilled and technically adept Customer Success Manager to join our team. In this role, you will serve as a strategic thought partner to our utility customers, combining deep product knowledge and industry experience with a commitment to exceptional service delivery. You will play a critical role in driving adoption, retention, and the success of the product, ensuring that customers realize measurable value. Leveraging your expertise in utility operations, SaaS solutions, and customer engagement best practices, you will proactively identify opportunities for optimization, lead technical conversations, and influence customer roadmaps to align with our product's capabilities. Your efforts will directly contribute to maximizing customer satisfaction, accelerating expansion within clients, and expanding our footprint within the utility sector. Key Responsibilities * Drive customer adoption and engagement by developing deep relationships with key stakeholders and understanding their business objectives * Lead pre-sales engagements, including conducting software demonstrations, developing preliminary site plans, coordinating field surveys, and delivering comprehensive readouts on preliminary findings for potential clients. * Manage the post-sale implementation process, including coordinating with internal teams to ensure smooth deployment of monitoring equipment and software * Create and execute customer success plans that align with clients' environmental and operational goals * Monitor customer health metrics and proactively identify opportunities to expand usage of Project Canary solutions * Maintain regular touchpoints with customers for consistent discovery and demonstrating ROI * Partner with Sales team on renewal and expansion opportunities within existing accounts * Consistently deliver customer feedback internally to help drive product improvements and new feature development * Develop and maintain expertise in utilities regulations, voluntary frameworks, measurement technology, and other key areas related to emissions management - you will be the customer's go-to person for this information * Document all customer interactions and action items in Salesforce Skills, Knowledge and Expertise * 5+ years of experience in customer success, project or account management, preferably in SaaS or environmental technology * Experience managing enterprise-level client relationships and complex technical implementations * Excellent implementation skills with ability to coordinate multiple stakeholders * Strong data analysis, presentation skills, and ability to learn quickly * Outstanding written and verbal communication abilities * Experience with Salesforce and customer success tools * Bachelor's degree in relevant field (Environmental Science, Engineering, Business, or related) Nice to haves: * Experience in natural gas utilities, industrial monitoring, or environmental compliance * Knowledge of continuous and periodic emissions monitoring systems * Understanding of environmental regulations Benefits * Salary range: $110,000 - $130,000 annual base * Hybrid work environment (at least 3 days/week in Denver office) * Health, dental, and vision insurance with low deductibles and premiums paid by company 99% for self and 50% for dependents and/or spouse * 401K with company match (no vesting period) * Opportunity for equity ownership * Student loan assistance * Generous culture around time off, including: * 4 weeks of PTO per year * 6 days of sick time per year * 11 paid company holidays per year * up to 12 weeks of fully paid parental leave (gender neutral) including adoptions * Flex Choice Monthly Stipend - choice between parking, public transportation, or wellness assistance * Dog friendly office environment

About Auror At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 13 years ago, we're working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We're using technology for good. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you're looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. We're also embracing the potential of AI to supercharge our impact-whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function. The Role As our Customer Success Lead, you'll be responsible for guiding both the team and our customers toward meaningful outcomes. This role centers on enabling Customer Success team members to excel through coaching, support, and clear direction while shaping how we deliver value across the customer journey. You'll partner closely with internal and external teams to understand priorities, translate customer needs into action, and ensure smooth execution of pilots, rollouts, and long-term engagement plans. As the primary escalation point, you'll help the team navigate challenges, maintain momentum, and reinforce high standards of customer experience. You'll also influence how our Customer Success team evolves by contributing to team development, fostering an inclusive culture, and driving improvements in our processes, tools, and metrics. Collaboration is essential. You'll work with stakeholders across Product, Sales, and Retail Partnerships to achieve goals. Success in this role requires leadership, strategic thinking, and the ability to bring structure and clarity while keeping the team aligned and doing their best work. Practically this will involve: * Leading, coaching, and empowering the customer success team to be successful in their roles * Assisting the team with designing and delivering engagement plans and business reviews for our customers * Working with our key stakeholders to understand their priorities and how Auror can add value * Taking ownership of pilot and rollout plans and ensuring we have the resources we need to deliver * Partnering with Sales to understand the requirements of incoming customers * Collaborating with other Customer Success Leads - ensuring we are thinking globally but acting locally in how we're supporting our customers * Working with Product to ensure successful roll-outs by sharing customer requirements, requests, and feedback on new product builds * Being the escalation point for the customer success team * Fostering a positive, inclusive team culture and participating in team development, including hiring, onboarding, career development, and performance management * Striving to ensure continuous scalable improvements to customer success metrics, customer satisfaction (NPS), and internal processes and tools You'll be reporting to Ruby Arden, VP, Customer Partnerships. As the VP of Customer at Auror, I lead the Account Management and Customer Success team in North America. With a career spanning SaaS scale-ups like Vend and Timely, I bring over a decade of experience building high-performing teams that drive customer impact and long-term growth. I combine commercial acumen with a strong customer lens - building trust, driving momentum, and helping teams execute with focus. You can connect with me on Linkedin.

Job Description About Us At AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - providers lack accurate data and insights on their supply and implant usage. Our AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue capture and reduced waste, ultimately leading to better value of care and better outcomes for patients. About the Role As a Customer Success Manager at AssistIQ, you'll be responsible for building and maintaining ongoing relationships with the customer and their satisfaction with AssistIQ products. You will partner with the existing team to refine processes' and generate best practices to support the development of a scalable customer success model. In this position you will be responsible for owning customer relationships, proactively addressing issues, ensuring customer value is seen in the product, and driving customer retention. You will ensure the product is being used to its full capacity and partner with the Delivery Director to drive expansion opportunities with the customer. You will be introduced to the customer during the beginning of the sales cycle, be a soft resource to the customer during implementation, and own the relationship with the customer post-go live. We're looking for candidates who enjoy and can work in a fast-paced start-up environment. This person will have a strong ability to establish and maintain relationships, problem-solve with customers and internal teammates, gather feedback and identify areas of value for stakeholders. This person will have a proactive approach and excellent communication skills. Given the nature of startup life, the role of the Customer Success Manager is dynamic with priorities evolving regularly. What you will do: Plan and execute the ongoing customer success delivery plan for each customer. Build and maintain positive relationships with customer stakeholders, establishing trust, understanding business goals, and demonstrating partnership value. Present partnership value on a regular basis to the customer, gathering customer feedback and keeping the customer informed on upcoming product enhancements and improvements specific to supporting their goals and needs. Partner with the Customer Support and Data Analysis teams to measure and monitor the overall ‘health' of customers and achievement of success criteria outlined in the partnership agreement. Regularly report on customer stability and product expansion opportunities to the internal team. Ensure product adoption and utilization across assigned customers. Collaborate with sales, marketing, implementation, and support teams to ensure a seamless customer experience. Continuously improve customer success processes', including evolving customer communication methods and updates, striving for consistent and clear communication. Requirements 3+ years of experience in a similar health care technology focused CSM role. Experience managing operations stakeholders in a hospital or clinical setting. Demonstrated leadership and problem-solving skills. Experience preparing and presenting customer partnership updates to customer stakeholders. Ability to communicate cross-functionally internally & escalate customer needs efficiently to ensure customer needs are being met and exceeded. Demonstrated capability of stakeholder management, problem-solving, and prioritization. Experience managing communication with stakeholders in different levels of seniority (C-Suite to Operations). Excellent interpersonal skills Ability to synthesize information, think quickly, and drive changes. ~20% travel required. Current Valid Driver's License Our core values Customer Centricity: We actively learn about our customers' pain points to understand their needs and deliver technology solutions that exceed their expectations. Customer satisfaction is our ultimate measure of success. Transparency & Inclusivity: We act with integrity, creating space for new ideas and sharing information about our progress, challenges, and decision-making processes. Agility & Flexibility: We iterate with speed, challenging the status quo and seeking continuous improvement to respond to our customer needs and market changes. Accountability and Collaboration: We foster a culture of responsibility and display curiosity, grit and passion to achieve our objectives, individually and as a team. Social Responsibility: We prioritize environmental impact by making responsible choices and developing products that make the healthcare industry more sustainable. Benefits Health insurance 3 weeks of vacation 10 sick days Flexible work hours Top of class culture Our Core Values Customer Centricity: We actively learn about our customers' pain points to understand their needs and deliver technology solutions that exceed their expectations. Customer satisfaction is our ultimate measure of success. Transparency & Inclusivity: We act with integrity, creating space for new ideas and sharing information about our progress, challenges, and decision-making processes. Agility & Flexibility: We iterate with speed, challenging the status quo and seeking continuous improvement to respond to our customer needs and market changes. Accountability and Collaboration: We foster a culture of responsibility and display curiosity, grit and passion to achieve our objectives, individually and as a team. Social Responsibility: We prioritize environmental impact by making responsible choices and developing products that make the healthcare industry more sustainable.

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Customer Success Manager 1 About Us At Todyl, we are on a mission to protect small and medium-sized businesses from ever-changing cyber threats. The Todyl platform fully integrates threat, risk, and compliance management to provide exceptional and affordable unified cybersecurity solutions to MSPs (Managed Service Providers) and their end customers. At the end of the day, we're here to keep our partners and customers safe and help them manage the risks and comply with regulations. Protecting others requires a team that works together with trust and cares deeply about carrying out our mission. About The Role We're looking for a talented, high energy, collaborative individual who is seeking to be part of a dynamic customer success team, changing the way businesses around the globe are connected and protected. Todyl Customer Success Managers are responsible for developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders to drive their Todyl success. Customer Success Managers liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. They proactively engage with partners to ensure successful completion of their business objectives using the Todyl solution. Customer Success Managers are dedicated to adding value to partners, championing their needs with the company, and driving product usage and expansion. This role reports to the Senior Director, Customer Success. Todyl has an in-office team, and this role is for our Denver office. Key Responsibilities * Ensure incredible customer experience using Todyl and grow strong relationships across our existing customer base through proactive customer engagements, based on timing, usage, telemetry, and health scoring. * Drive all customer interactions with a value-add approach, first and foremost, while also growing relationships and advocating for growth opportunities * Follow a well-defined methodology leveraging proactive "calls to action" and playbooks to help identify the customer's unique needs and clearly convey the value of Todyl * Aggressively identify and drive Customer Success Qualified Leads (CSQLs) from engagements with partners to the Account management team for expansion, upsell, and customer growth. * Have a complete technical understanding of the Todyl product stack and act as technical advisor to customers to ensure they're leveraging the product effectively * Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates * Collaborate cross-functionally across internal teams (Support, Product, Operations, and Sales) * Support partners through email, phone, online presentations, screen-share and in person meetings * Ensure the timely and successful delivery of our solutions according to client needs and objectives * Leverage HubSpot for customer 360s as well and ensuring extensive documentation on all partner interactions Qualifications Values Fit * Extreme ownership, particularly when things go wrong or aren't completed on time. * Intrinsic drive for growth; self-motivated, always learning, and focused on raising the bar for self and team. * Strong bias for action with impact; make tough decisions quickly, measure results, and iterate with clarity to move the mission forward. * Comfort with ambiguity and change, embrace change and uncertainty as part of startup life. * Humility, purpose over ego to acknowledge mistakes, learn from others, and embrace feedback while putting the mission first. Who You Are * Passion for customer success and tech - desire to 'grow' your career with a top-notch startup * Proven customer success management or other relevant experience * Experience and strong familiarity with cybersecurity concepts, technologies and trends. This can include work experience in a cybersecurity company or relevant certifications. * Understanding of cybersecurity tools, practices and compliance standards (e.g., firewalls, VPN's, threat detection, etc.) * Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level * Experience in delivering client-focused solutions based on customer needs * Proven ability to manage multiple projects at a time while paying strict attention to detail * Excellent listening, negotiation, and presentation skills * Excellent verbal and written communications skills * Bachelor's Degree in appropriate field of study or equivalent work experience * 1 - 3 years of customer success experience with MSP background desirable * Self-motivated and able to thrive in a results-driven environment * Natural relationship builder with integrity, reliability, and maturity * Ability to prioritize among competing tasks * Critical thinking and problem-solving skills * Excellent time and project management skills. You're always looking to improve inefficient processes Salary range for this position is $70,000 to $75,000 and the actual annual salary for this role will depend on each candidate's experience, qualifications, and location of work, with most new hires placed near the midpoint of the posted range to ensure fairness and consistency across our team. Todyl provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, transgender status, gender identity or expression, national origin, age, disability, marital status, genetic information, military status or any other status protected by applicable federal, state or local laws. We encourage you to apply even if you don't meet every requirement listed. We're looking for the best person for the job who may bring a unique combination of skills and experiences that makes them exceptional, even if they don't check every box.

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world. Cin7 is expanding very quickly with a mission to empower product sellers to thrive by making selling as easy as buying. We are committed to this mission to become the leading Inventory Management Software brand in the world. Serving over 8,000 customers globally, processing more than 125 million orders per year, and supporting over $35B of Gross Merchandise Value, Cin7 has been rated best overall in inventory management software in 2024 by Forbes Advisor. How you'll make an impact: As a Customer Success Manager at Cin7, you'll be the strategic partner helping our customers unlock the full value of our platform. You will guide customers through their lifecycle-from post-Onboarding to expansion-while ensuring they achieve measurable business outcomes. Your primary focus will be on retention and product adoption, working each day to ensure we deliver on our brand promise to make selling products easier. Working closely with Sales, Onboarding, Product, and Support, you will advocate for customer needs, remove barriers, and ensure every customer interaction reflects Cin7's commitment to world-class service. Your work will directly influence retention, growth, product improvement, and customer loyalty. What you'll do: * Build strong, consultative relationships with customers, focusing on strategic value, adoption, and long-term success * Manage high volume SaaS book of business serving our strategic accounts. Cin7 services SMB and mid-market and you will primarily work with growing and scaling brands. * Manage a book of business of 450 key accounts, driving retention and product adoption * Conduct daily customer calls with your book of business, leveraging our tech tools to run tech-touch, human-touch playbooks * Identify recurring customer challenges and help build scalable solutions, playbooks, and resources * Conduct QBRs, pricing reviews, value proposition pitches, and client escalation calls. * Value-sell our products throughout the customer lifecycle, reinforcing ROI and client investment into Cin7 * Deliver proactive business reviews and surface opportunities for customers to optimize workflows using Cin7 * Track customer health, identify risks early, and implement mitigation strategies * Drive customer accountability by setting clear goals and executing tailored success plans * Collaborate cross-functionally to ensure a seamless experience throughout the customer lifecycle * Resolve customer questions by connecting them with the right internal experts * Contribute to the development of Customer Success frameworks, resources, and operating processes as we scale What you'll bring: * 5+ years in a customer-facing role, ideally within high-velocity SaaS Customer Success, Account Management, or similar environments * Experience working with supply chain, manufacturing, commerce, or retail customers. * Proven skills in client retention, strategic account management, and results-oriented customer relationship development * Proven ability to manage and grow a diverse customer portfolio, ideally within a fast-paced or high-growth organization * A proactive, resourceful, and autonomous working style-comfortable owning challenges and driving solutions * Experience navigating and influencing cross-functional teams to deliver customer outcomes * Strong communication skills, with the ability to simplify technical concepts for different audiences * A high level of empathy and customer-centricity, especially in challenging situations * Data fluency-comfortable analyzing usage patterns, KPIs, and business impact * Demonstrated expertise leveraging platforms such as Salesforce, ChurnZero, Gong, and emerging AI tools to improve visibility, efficiency, and performance. * A continuous improvement mindset: curious, adaptable, and eager to learn * A team-first attitude that contributes to a culture of inclusion, collaboration, and respect * Bachelor's degree or equivalent practical experience It's a nice to have if you bring: * Experience working with customers in retail, wholesale, e-commerce, 3PL/logistics, or inventory-based businesses * Familiarity with inventory management, supply chain workflows, or product-based operations * Understanding of API integrations, order workflows, or SaaS ecosystems used by modern product-based businesses In return, we offer: * Competitive benefits, including medical, dental, vision, and 401k company match program. * A flexible PTO policy, allowing you the time you need to recharge. * A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing. * A diverse team, where everyone helps each other and inclusion is a core value. * Frequent company sponsored events so you can get to know your coworkers. $70,000 - $75,000 a year Base salary + 20% variable Why CIN7? CIN7 is a leader in one of the most exciting software verticals right now, and we're growing exponentially. We're looking to add people to our team who are passionate about working with a fast growth tech company. At CIN7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock. We value diversity at Cin7, and bring people into the heart of everything we do. We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM, a leading provider of audit, tax, and consulting services, is seeking a Microsoft D365 CE Manager with proven project management skills and experience managing complex technology projects, including an enterprise-wide implementation of Microsoft Dynamics CE to support the firm's growth strategies and business processes. This position is responsible for understanding the business needs and leading the development and execution of comprehensive plans to deploy technology solutions. RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM's Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams. Key Responsibilities: Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle. Establishing Cost Benefit Analysis through required phases of the project. Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues. Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets. During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals. Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology. Responsible for managing all aspects of CE implementations. Basic Qualifications: Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE Proven leader with the ability to assemble, lead, and motivate high performing teams. Proven business facing skills. Solid understanding of financial analysis and planning Ability to multi-task and keep multiple responsibilities moving forward simultaneously. Strong understanding of technology, ability to learn new technologies and applying them. Proven experience in influencing, leading teams and driving change. Preferred Qualifications: Superior verbal and written communication skills Strong stakeholder management skills Strong critical thinking and problem-solving skills. Intermediate to advanced Microsoft Office skills Proficient with MS Project or related tool PMP certification desired At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $107,000 - $214,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide. Job Description As a Customer Engagement Manager, you will be responsible for developing a customer engagement strategy centered around free-to-play games to drive customer acquisition, retention and loyalty. You will develop and implement a free-to-play games strategy using data, insights, creativity and commercial understanding to drive customer loyalty. Our free-to-play offering is a blank canvas waiting for you to leave your mark. You will bring your creative thinking skills while balancing activating this strategy practically through proven CRM expertise, collaboration across various departments, and owning this channel for the US market. Your work in this role will be key to deploy a free-to-play game worthy of our customer's loyalty to increase customer retention and drive acquisition of new users. The salary range for this position is between $95,000 to $130,000 annually. Qualifications Proven experience in CRM, product marketing, commercial or analytics roles. Experience developing customer marketing programs and exceptional customer journeys with a strong focus on customer acquisition. Ability to analyze data, distill complex data into clear recommendations and translate insights into actionable strategies. Strong understanding of customer segmentation, value modelling and ROI-based decision making. Passion for games such as social, fantasy, casino, peer-to-peer combined with a customer-centric mindset. Technical fluency of platform integrations is beneficial. Experience managing small teams and collaborating across groups in a large organization. Strong organizational skills and ability to work autonomously. Additional Information Developing the overarching free-to-play strategy using data and insights. Advocating for and implementing a promotional plan. Analyzing performance, player behavior, and campaign results to inform the strategy. Working across teams, including product and development teams, to enhance free-to-play offering. Using commercial acumen to work with providers to negotiate for and enhance overall offering. Working with the larger CRM team to plan and execute cross-sell campaigns of those customers from free-to-play platform to sports betting and/or casino. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017