Customer success manager jobs in Bay Saint Louis, MS - 150 jobs
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Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Customer success manager job in Gulfport, MS
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$41k-47k yearly est. 11d ago
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Pharmacy Relationship Manager
America's Pharmacy Group, LLC 4.5
Customer success manager job in Poydras, LA
Whether you are working in the Pharmacy industry looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, America's Pharmacy Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You can even change the way healthcare is delivered to Americans.
Our Pharmacy Savings Card works like GoodRx and SingleCare. With savings of up to 80% off prescriptions, we provide the highest discounts in the industry!
We are now seeking Pharmacy Relationship Managers in your area!*
What does a Pharmacy Relationship Manager do?
Educate Pharmacy Staff about how their customers can save up to 80% on prescriptions
Provide Savings Cards by engaging with medical offices and educating Office Staff about how their patients can save up to 80% on medications
Create, build, and retain relationships with Pharmacy Staff and Healthcare Providers
*We are currently hiring for positions nationwide. Please only submit one application, even if you are interested in multiple territories. We will discuss the location you desire during the interview process.
Requirements
What you need to qualify:
Pharmaceutical/medical sales experience is preferred but not required
Sales skills with a proven track record
Exceptional interpersonal skills (building strong relationships)
Excellent verbal and written communication skills
Ability to work independently to oversee accounts and increase revenue
Benefits
Training and compensation:
We include comprehensive training and ongoing coaching
Great Commission! We pay commission on a per-claim basis, which means you make money every time someone uses our Pharmacy Savings Card!
Monthly Bonuses
$58k-100k yearly est. 5d ago
Account Manager - Outside Sales
Artisent Floors 4.0
Customer success manager job in Gulfport, MS
Who we are:
Artisent Floors is a fast growing, full-service flooring company, and we're looking for the right people to join our team. We work hard, collaborate closely, and find the right solutions to make our clients happy. We provide next day flooring service to the multifamily industry, serving apartment communities in 17 cities from our corporate headquarters in Memphis, TN.
Why join us:
The mission of Artisent Floors is to revolutionize the multifamily flooring industry by delivering superior products and personalized service to our customers. We strive to exhibit our Core Values every day:
● Diligence- We make our customers' job easy by doing the little things that make a big difference.
● Integrity- We operate in good faith and absolute honesty. Never promise what you can't deliver; and do what is right in every situation.
● Creativity- We will never stop innovating to benefit our customers, bring efficiency to our operations, make our workplace more rewarding, and benefit our community.
● Expertise- We will be the best at what we do. When new opportunities arise, we will lead the way in doing business the right way.
● Artisent Family- We take an interest in all four aspects of the lives of our employees - Physical, Spiritual, Emotional, and Social. Because Artisent Floors could not exist without its people, we will invest in those people and succeed together.
What role will you play
Artisent Floors is adding an Account Manager to our team. As an Account Manager, you will have four core responsibilities:
● Make in-person cold calls to businesses and multifamily apartment communities
● Measure apartment units and homes to create proposals for customers
● Drive branch revenue through individual performance
● Ensure high levels of customer service to all current and future prospects
Who you are:
We are seeking a highly motivated and experienced individual to join our team as an Account Manager. In this role, you will become a subject matter expert on all our products, software, and systems.
You will become an expert at the “Artisent Sales Method” - the same methodology we've used to rapidly expand from just one store to 17 locations. To achieve this, you will spend one week in
our home office in Memphis training and another week in your respective market with a trainer, focusing on the sales process.
Preferred candidates will have:
● 2-5 years of outside sales or multi-family experience
● Bilingual is a plus but not required
● Exceptional ability to connect with prospects and customers
● Driven by competition and working within a team environment
● Strives to be better today than yesterday
● Aptitude to learn and absorb new technologies and skills
Benefits:
● Base salary + monthly team commission
● Health insurance- 100% of employee premium paid by Artisent Floors
● Dental, Vision, Supplemental insurance: Available as employee paid benefit
● Paid time off (PTO):
● 100% Company-paid benefits: Life Insurance and AD&D coverage
● 401(k)/Roth matching
● Holidays: Company- paid holidays
● Vehicle allowance
● Cell phone
● Credit Card for gas and expenses
● Toll allowance (if applicable)
$41k-59k yearly est. 2d ago
Channel Sales Manager
Ringcentral, Inc. 4.6
Customer success manager job in New Orleans, LA
*Preference to live in the Gulf States including Alabama, Mississippi, Louisiana, Arkansas, Missouri and Kansas*
Say hello to opportunities.
It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
We're currently looking for: RingCentral is looking for a proven Channel Sales Manager to join our sales organization responsible for driving sales with AT&T Business in their Fiber, Platinum, Healthcare/Public Sector, and Global segments for the Gulf States including Alabama, Mississippi, Louisiana, Arkansas, Missouri and Kansas.
To succeed in this role you must have experience in the below:
Preference to live in the Gulf States including Alabama, Mississippi, Louisiana, Arkansas, Missouri and Kansas.
Work with AT&T Business sales teams with responsibility for module accounts in Fiber, Platinum, Healthcare/Public Sector, and Global segments to drive sales of AT&T Office@Hand in the US Gulf States including Alabama, Mississippi, Louisiana, Arkansas, Missouri and Kansas.
Meet with AT&T account teams and customers to serve as the subject matter expert (SME) for the solutions jointly created by RingCentral & AT&T.
Communicate AT&T Office@Hand and RingCentral value proposition to both AT&T Sales organizations as well as targeted business customers.
Coordinate with AT&T sales teams, AT&T Cloud Voice overlay teams, and AT&T Sales Engineering teams to develop Sales Plans, Target Account Plans and Pipeline Building.
Own and plan/strategy around Pipeline, Forecasting and Sales Growth, - owning GTM for respective patch, vertical and target.
Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value-based selling with multiple stakeholders.
Working with Salesforce, Point of Sale, and cloud-based communications and collaboration software.
Desired Qualifications:
12+ years track record of successful solution-based selling (SaaS, Unified Communications, Cloud applications, VoIP, telephony) in defined account environment while obtaining / exceeding quota.
Skilled in conducting presentations, online demos, and adopting a measured sale process.
Success in prospecting, engaging & acquiring new large multi-location logos.
Ability to partner and work in a co-selling environment with multiple cross functional teams.
Strong listening and interpersonal skills, ability to convey and relate ideas through influence, discovery, and guidance.
Experience with AT&T/RingCentral is a strong plus.
Able to travel up to 40% and manage flexible schedule
What we offer:
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
RingCentral's Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That's why RingCentral is the leading global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. That's why we're the largest and fastest-growing pure-play provider in our space.
RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
This role has an application deadline of March 15th. Please apply prior to the deadline to be considered for the role.
$99k-121k yearly est. 7d ago
Entry Level Sales Manager
The Mitchell and Mitchell Agency
Customer success manager job in Bay Saint Louis, MS
We are seeking qualified candidates to fill openings in our office for a Sales Associate position. The ideal candidate will have a strong understanding of the sales process, excel in customer service, build relationships, and care about community service. This role involves giving presentations, attending weekly training events, and aiding in professional development. Candidates should be personable, professional, and possess good communication skills to assist with the expansion of our office.Responsibilities
Represent the company's products and services to clients
Identify how solutions meet client needs
Achieve sales objectives through successful implementation of sales and marketing strategies
Generate leads and build relationships with existing and new clients
Maintain working relationships with existing clients to ensure exceptional service
Identify appropriate prospects and set appointments for sales calls
Manage the sales cycle to close new business
Conduct presentations and handle objections effectively
Prepare professional and accurate reports for field presentations
Attend training events to enhance professional development
Requirements
Authorized to work in US
Weekdays
Benefits
Retirement Benefits
Salary: $800.00-$1,500.00 per week
$800-1.5k weekly 1d ago
Customer Success Manager Senior- State Contracts
Renaissance 4.7
Customer success manager job in New Orleans, LA
When you join Renaissance , you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.
Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.
**Job Description**
The CustomerSuccessManager Senior is a strategic leader within the CustomerSuccess organization, responsible for the successful delivery and long-term performance of complex, multi-year statewide K-12 assessment programs. This role owns program strategy, execution, and outcomes for high-visibility state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a trusted advisor to state education agencies and internal executive leadership.
**In this role as a CustomerSuccess Senior, you will:**
+ Provide **strategic and operational leadership** for a portfolio of large-scale, multi-year state and consortium assessment contracts.
+ Own **end-to-end program accountability** , including scope, budget, timelines, service levels, risk management, and contractual compliance.
+ Act as the **primary executive-level point of contact** for state departments of education, facilitating governance structures, steering committees, and regular executive briefings.
+ Define program vision, success metrics, and long-term roadmaps in partnership with state stakeholders and internal leadership.
+ Lead and coordinate cross-functional teams across assessment operations, product, psychometrics, technology, data, implementation, sales, and customersuccess.
+ Anticipate, identify, and mitigate **strategic, operational, and compliance risks** , driving corrective actions and escalation as needed.
+ Ensure assessment programs are delivered in alignment with **state and federal accountability requirements** , accessibility standards, and testing policies.
+ Use advanced data analysis and performance metrics to evaluate program health, implementation fidelity, and customer outcomes.
+ Drive continuous improvement by standardizing **program management frameworks, tools, and playbooks** across state assessment engagements.
+ Serve as the **voice of the customer at the enterprise level** , influencing product direction, assessment design, operational processes, and service enhancements.
+ Partner with sales and executive teams to support **contract renewals, amendments, and growth opportunities** , including participation in RFP responses and oral presentations.
+ Mentor and provide functional leadership to program managers and customersuccess professionals, setting standards for excellence and scalability.
+ Prepare and deliver executive-ready communications, including program reviews, risk assessments, and strategic recommendations.
+ Represent the organization as a thought partner in state education discussions related to assessment, accountability, and implementation best practices.
+ Perform additional duties as assigned in support of organizational goals.
**For this role as a CustomerSuccess Senior, you should have:**
+ Expert-level **program and portfolio management** capabilities, including governance, financial oversight, and multi-vendor coordination.
+ Demonstrated successmanaging **high-risk, high-impact state or government contracts** in regulated environments.
+ Deep expertise in **K-12 education systems** , with significant experience in **statewide assessment programs** .
+ Strong understanding of **assessment policy, psychometrics, accessibility, and compliance requirements** .
+ Exceptional executive communication and stakeholder-influence skills.
+ Ability to lead through ambiguity, resolve complex issues, and make data-informed strategic decisions.
+ Proven experience influencing cross-functional teams and senior leaders without direct authority.
+ Strong leadership, coaching, and mentoring skills.
**Bonus Points:**
+ 7+ years of experience in program management, assessment operations, customersuccess, or implementation within education, edtech, or assessment organizations.
+ Extensive experience working directly with **State Departments of Education** and state assessment initiatives.
+ PMP or equivalent program management certification preferred.
Additional bonus for hitting CSM targets applies. #LI-Remote
**The below compensation range is based on national market data and may vary by experience and location.**
Salary Range
$68,000-$93,500 USD
**Benefits for eligible US employees include:**
+ World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
+ Health Savings and Flexible Spending Accounts
+ 401(k) and Roth 401(k) with company match
+ Paid Vacation and Sick Time Off
+ 12 Paid Holidays
+ Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
+ Tuition Reimbursement
+ Life & Disability Insurance
+ Well-being and Employee Assistance Programs
Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future!
**Equal Opportunity Employer**
Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.
For California Residents, please see our Privacy Notice for California Job Candidates here .
**Reasonable Accommodations**
Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearn CRM.onmicrosoft.com) .
**Employment Authorization**
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
For more information about Renaissance, visit: ***************************
$68k-93.5k yearly 9d ago
OMS/Connected Customer Solution Architect Manager
Deloitte 4.7
Customer success manager job in New Orleans, LA
We are a team of strategic advisors, architects, and implementers who drive business transformations. Our diverse talent energizes clients' business functions and technology to maximize value in Supply Chain enhancing their ability to fulfill their growth and efficiency ambitions. Imagine working with world-class supply network capabilities like Smart Factory, Strategy & Innovation, Supply Chain Responsiveness, Sourcing & Procurement, or Product Development & Operations!
Are you ready to take your career to new heights? Join our US Supply Chain & Network Operations Offering, where you'll deliver transformational solutions using operational expertise, digital technologies, advanced analytics, and industry-specific hybrid solutions. Don't miss the chance to be part of a team that provides exceptional client value while advancing your professional journey. Apply now and become a vital part of our innovative and dynamic workforce!
Recruiting for this role ends on 4/1/26
The team
Our team helps clients transform their value chains into competitive advantages. We drive efficiency, improve flexibility, and increase responsiveness through proactive insights and decision-making. We advise, implement, and operate transformational solutions that bring world-class supply network and operational capabilities to our clients. We provide operational know-how, digital technologies, advanced analytics, and industry-specific hybrid solutions to deliver unprecedented client value. Additionally, we improve operations, product, and material flow across the breadth of the value chain and create greater supply network synergy and value.
The Work You'll DoAs a Manager you will work in a collaborative and diverse team environment providing many opportunities to have an active voice. You will advise clients on their Supply Chain and Operations strategy and work with them to implement next generation solutions.
This role will manage solution delivery through a variety of activities including process design, solution configuration, and deployment, establishing performance metrics and new policies, testing, and knowledge management. Additionally, this role requires experience with implementing advanced Order Management Systems such as Manhattan Associates, BlueYonder, and/or Sterling.
Required Qualifications
+ 8+ years of Supply Chain experience
+ 5+ years of experience with Order Management in a retail/CPG environment
+ 3+ years of experience implementing Order Management technology solutions such as Manhattan Associates, BlueYonder, and/or Sterling
+ Experience in Agile methodology
+ Consulting experience
+ Bachelor's Degree
+ Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve.
+ Limited immigration sponsorship may be available.
Preferred Qualifications
+ Experience working with Warehouse Management Systems, Transportation Management Systems, and ERPs in terms of interaction/dependencies with OMS
+ Bachelor's Degree in Operations Research, Supply Chain Management, Industrial Engineering, Engineering Management, Business Analytics, Computer Science, or related fields with a concentration in operations or analytics.
+ Advanced Degree in Operations Research, Supply Chain Management, Industrial Engineering, Engineering Management, Business Analytics, Computer Science, or related fields with a concentration in operations or analytics.
+ Experience leading a project team in a project client environment.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,200 - $265,600.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation - ************************************************************************************************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
$144.2k-265.6k yearly 60d+ ago
Tax - Business Tax Services - Private Tax - International Private Client - Manager
EY 4.7
Customer success manager job in New Orleans, LA
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Tax Manager -EY Private, International Private Client**
As an EY Private Tax Manager, with a focus on cross border tax needs of high net worth individuals and their affiliated entities, you will apply your tax knowledge across a wide range of tax topics and processes, devising elegant outcomes to some of the most complex challenges around. You'll work with some of the world's most successful private clients and businesses, and in return you can expect an incredible range of projects and responsibilities that will support your career growth.
**The opportunity**
EY Private is a growing practice within the organization, and you'll see that growth reflected in your career. With a diverse portfolio of interesting and challenging work, you'll make an impact on some of the most technically demanding tax planning projects around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. This is an opportunity for cross-border and cross-functional teaming. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and business acumen.
**Your key responsibilities**
Depending on your unique skills and ambitions, you could be managing various responsibilities, from technical planning and advising of clients that include high-profile individuals of extremely high net worth, and expectations to match. That will make you a trusted advisor and role model for our people across multiple teams, making this a great place to develop a diverse network of collaborative colleagues. Whatever you find yourself doing, you'll personally coach and develop a highly trained team, all while handling activities with a focus on quality and commercial value.
**Skills and attributes for success**
+ Apply rules related to controlled foreign corporations and passive foreign investment companies onto tax returns
+ Application of foreign tax treaties and foreign tax credits
+ Prepare form 1040, 1041 and 1065 and significant experience preparing or advising on domestic income and transfer tax and/or U.S. international informational returns (Forms 5471, 8858, 8865, 1040, 1041, 1065, 3520, 3520A)
+ Team members with a compliance focus: prepare or review US federal and state tax returns for high net worth individual US citizens living abroad, US residents holding non US assets, or foreign nationals holding US assets. This role includes the preparation and review of the foreign info reporting requirements for cross border tax compliance such as foreign corporations, foreign partnerships, foreign disregarded entities and foreign trusts. Experience with relevant tax processing programs, and application of AI to data optimization and return process are essential skills.
+ Team members with an advisory focus:
+ Design pre-immigration tax plans
+ Classification of trusts for US tax purposes, and review of forms 3520
+ Assist with US exit planning
+ FIRPTA
+ Form the US tax piece of multi-jurisdictional inheritance/succession, including the use of trusts, both domestic and foreign
+ Identifying foreign reporting obligations
+ Prepare tax memorandums and opinions
+ Translating complex data from a range of sources into client-ready insights and deliverables
+ Support our Private practice with relevant tax analysis and address new trends/market opportunities.
+ Work closely with rotators from our domestic teams, individuals on rotation from foreign affiliated firms, and our global deployment services team
+ Building effective long-term relationships with our clients, understanding their unique needs to provide a tailored service
+ Communicating complex tax issues to non-tax professionals and clients
+ Maintaining your reputation in your field by constantly updating and sharing your technical and finest practice knowledge
+ An appreciation of world affairs, cultures and protecting financial security.
**To qualify for the role you must have**
+ A bachelor's degree in a related field, supported by significant tax and a CPA certification or membership in The Bar; Minimum of 5 years of work experience in professional services or professional tax organization
+ A thorough understanding of estate and wealth planning; as well as experience with federal and state personal and trust income tax
+ Excellent collaboration and negotiation skills, and the confidence to challenge senior colleagues and stakeholders from a diverse range of backgrounds
+ A thorough understanding of automated tax processing systems and laws within your area of technical professionalism
+ Experience managing budgets and projects
**Ideally, you'll also have**
+ A proven record in high net-worth tax planning
+ A proven record in a professional services environment
+ Experience in coaching and mentoring junior colleagues
+ Executive presence and business development skills
+ Strong analytical skills and attention to detail
+ The ability to adapt your work style to work with both internal and client team members
**What we look for**
We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.
**What working at EY offers**
We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
+ Support, coaching and feedback from some of the most engaging colleagues in the industry
+ Opportunities to develop new skills and progress your career
+ A network of overseas colleagues, and chances to relocate or take on overseas assignments
+ The freedom and flexibility to handle your role in a way that's right for you
**About EY**
As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
**If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.**
**Build your legacy with us. Apply today.**
EY, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $116,200 to $212,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $139,400 to $242,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
$64k-102k yearly est. 60d+ ago
Customer Manager
Advantage Solutions 4.0
Customer success manager job in New Orleans, LA
Minimum: USD $57,000.00/Yr. Maximum: USD $78,500.00/Yr. Market Type: Hybrid CustomerManager The CustomerManager is a salesperson responsible for being the sales expert for a designated Customer(s), providing strategic customer insights. The CustomerManager works to ensure joint business plans are executed by the customer. This role works closely with Key Account Managers (KAMs) within that assigned department, as well as order entry, claims, schematics, and retail sales associates to ensure all Client and Customer standards are met. The CustomerManager (CM) must possess the ability to bridge the relationship between the Key Account Management Team (KAM Team) and all stakeholders at assigned customer(s).
Our clients are defined as the manufacturers, vendors, or brands who have contracted Advantage as their sales force. Our customers are defined as retailers, wholesalers, or distributors, to whom we sell our clients' brands. This teammate will collaborate with customers to develop strategic plans to accomplish the business goals and work with retailer associates (such as buyers, category managers, replenishment managers, and others) on Headquarter calls to implement the programs.
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilites
* Drive our clients' business at assigned customer. Increase distribution, grow sales dollars/units/share/other KPI's, while staying within budget guidelines
* Manage and coordinate Sales Activities, through sales analysis of customer data, sales planning, and sales presentation.
* Conduit between Customer(s), Key Account Managers and Clients through product line presentations, new item presentations, display selling.
* Manage and delegate KAM and Client Divisional Initiatives (i.e. achieving parity pricing vs. inline and competition, maintain up to date Team Business Trackers, photo request presentation, and special requests).
* Secure/ensure timely and accurate responses from customer(s) to KAM Team/Clients which includes promotion forecast.
* Manage selling recommendations from the customer(s) to grow and build the business long-term.
* Attend and present in client meetings at designated customer(s)
* Attend and present in Management Team meetings.
* Conduct and managecustomer(s) meetings focusing on client promotional events, displays, etc.
* Build relationships with buyers and support departments at customer, works with KAM to recommend growth plans, execute plans, assist with tactical issues such as PO's, cost changes, contract execution and ensuring retail/merchandising execution.
* Develop and leverage relationships with key influencers and decision makers in assigned customers.
* Sell displays, period promotions, present business reviews, and new item introductions.
* Build and present product distributions based on previous performance using the customer scan data.
* Present pricing disparities in assigned customer based on client recommendations; achieve parity pricing inline and vs. competition.
* Take weekly photos based on client request and needs.
* Acquire weekly pricing for clients based on their product (s).
Client Quota Achievement
o Meets or exceeds Client's goals for sales, distribution, share, pricing, shelving, and promotional volume
o Launches strategies to pursue new opportunities
Client KPI's Achievement
Implements retailer headquarter calls and penetrate key positions at the retailer to:
o Achieve sales goals by managing and maximizing manufacturer marketing and promotional funds while staying within financial guidelines
o Ensure that all retail pricing and indirect order guides within the division is updated by regularly correcting discrepancies
o Secure Client approved schematics for all Clients' brands by providing direction and communication to our schematic, reset, and retail departments
o Ensure incremental sales through distribution of new products and maintenance of existing SKU's
o Collaborate with category management team to develop retailer presentations by using database rationale such as SKU optimization, efficient promotion causal data, and lift analysis
o Manage accounts to achieve the targeted ACV on Innovation
Business / Category Reviews
o Builds and maintains effective client and retailer relationships in order to ensure customer access and client perspective that we are connected and engaged with key stakeholders
o Demonstrates sales accomplishments and areas of opportunity by developing sales presentations for Customers and Clients
o Implements Customer HQ Calls and demonstrates an ability to penetrate key positions at the retailer
o Offers strategic input pursuant to annual business plans, problem solving, ongoing customermanagement. Finds the intersection of retailer and client objectives and drive win/win scenarios
Supervisory Responsibilities
Direct Reports
* This position does not have supervisory responsibilities for direct reports
Indirect Reports
* May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
* Travel is not an essential duty and function of this job
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
* 2-4 years in sales or retail experience and knowledge of CPG industry
Experience managing multiple projects simultaneously
Knowledge and experience with designated customers preferred
Skills, Knowledge and Abilities
* Excellent written communication and verbal communication skills
* Ability to motivate and inspire
* Good interpersonal skills
* Demonstrate conflict management skills
* Excellent decision-making skills
* Ability to exercise sound judgment
* Ability to work effectively with management
* Ability to ensure a high level of service and quality is maintained
* Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Job Will Remain Open Until Filled
$57k-78.5k yearly Auto-Apply 26d ago
Manager, Client Services | SIU
Sedgwick 4.4
Customer success manager job in Biloxi, MS
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Manager, Client Services | SIU
**PRIMARY PURPOSE** : To manage accounts of multiple client service programs or single large national program; to maintain client, client broker and key vendor relationships; and to manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account as well as client retention.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Performs client renewal and Client Service Instruction preparation for assigned clients.
+ Coordinates pricing and completes location coding parameters; prepares and distributes stewardship and other reports.
+ Coordinates client invoicing, audits and accounts receivable follow-up for assigned clients.
+ Educates the client on loss data - drivers of cost impacting assigned programs.
+ Coordinate project activity. Acts as primary client contact with focus on maintaining and improving overall customer satisfaction.
+ Identifies issues that impact customer satisfaction. Identifies and solicits cross selling opportunities.
+ Coordinates client contracts.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travel as required.
**SUPERVISORY RESPONSIBILITIES**
+ Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
+ Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
+ Provides support, guidance, leadership and motivation to promote maximum performance.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Colleague to pursue CPCU, AIC and/or ARM or other related designation required.
**Experience**
Eight (8) years of related experience or equivalent combination of experience and education required to include three (3) years as an Account Representative **OR** five (5) years adjuster experience including one (1) year in a supervisory capacity.
**Skills & Knowledge**
+ Strong understanding in one of the following areas: workers compensation, liability and disability claims management
+ Strong understanding of client location coding parameters, banking methodology, and claims operating systems
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent interpersonal skills
+ Excellent negotiation and facilitation skills
+ Ability to work in a team environment
+ Ability to handle conflict and confront challenging issues in a fast work environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical:** Computer keyboarding, travel as required
**Auditory/Visual:** Hearing, vision and talking
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is **$90,000 to $100,000** . A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. **Always accepting applications.**
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$90k-100k yearly 60d+ ago
Strategic Account Manager - New Orleans
Paycom Online 4.3
Customer success manager job in New Orleans, LA
This position has a salary of $95,000 per annum, with an uncapped commission plan. Paycom provides employees health insurance at an employee cost of $1 per-pay-period, a 401(k) plan with company match, available flexible spending accounts, $50,000 basic life and AD&D, paid vacation, holidays and sick leave, employee stock purchase plan, paid family leave, and many other available benefits.
The Strategic Account Manager (internally known as Client Relations Representative) is responsible for retaining existing company relationships through usage, retention, and additional revenue. Manages the ongoing relationship with existing clients by:
+ Leveraging technology to ensure they see a return on current and future investments
+ Identifying and developing additional revenue opportunities to add to their portfolio
+ Maximizing employee and client usage of Paycom software
+ This position is not eligible for sponsorship. Paycom is interested in every qualified candidate who is eligible to work in the United States
**RESPONSIBILITIES**
+ Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service.
+ Cultivates and nurtures existing client relationships for strong retention.
+ Achieves sales quota and revenue goals through client retention and account expansion strategies.
+ Proactively analyzes, clarifies, and validates client needs on an ongoing basis.
+ Drives revenue retention/growth, account profitability, and client satisfaction/loyalty.
+ Performs client presentations articulating the value proposition of software/solution/service offerings.
+ Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools.
+ Conducts the required number of face-to-face meetings on a weekly basis
+ Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions
+ Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations.
+ Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities.
+ Develops a complete understanding of the client's organizational structure.
+ Assists in software development efforts by delivering feedback on market needs and opportunities.
**Travel:**
+ Up to 75% travel - may include overnight on all avenues of transportation (plane, train and/or automobile)
+ Required to attend in person New Hire, Regional and Department training
**What We Offer:**
+ Base salary, transportation allowance, and an uncapped commission plan
+ $1 per-pay-period individual health insurance coverage for employees
+ Paid vacation, sick, holiday, and personal days to encourage you to accomplish your goals outside work
+ 401(k) with matching + Employee Stock Purchase Program to help you build wealth for the future
+ Company + team-based events to create community
+ Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging
+ Paid family leave programs to ensure you have support and time off when you need it most
+ Employee referral bonuses to reward you for introducing other great people to Paycom
+ Award-winning learning and development programs to enable you to grow long-term with us
**Qualifications**
**Education/Certification:**
+ **Bachelor's Degree**
**PREFERRED QUALIFICATIONS**
**Experience:**
+ **Strategic sales and closing experience**
+ **Experience in a competitive environment with a record of success exceeding goals that may be demonstrated through previous sales experience**
**Skills and Abilities:**
+ **Ability to influence and persuade**
+ **Ability to work in fast paced, ever-changing environments and high-pressure situations**
+ **Ability to de-escalate situations and provide conflict resolution**
+ **Self-directed with the ability to think independently**
+ **Ability to conduct needs assessments for clients**
+ **Ability to manage time and scheduling efficiently**
+ **Professional presence with ability to present to executive decision makers and large groups**
+ **Willingness to help team members by sharing knowledge**
+ **Excellent communication skills (telephone, oral, and written)**
**_Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information:_** **_paycom.com/careers/eeoc_**
$95k yearly 22d ago
Client Service Manager
Arthur J Gallagher & Co 3.9
Customer success manager job in Gulfport, MS
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
We are seeking a Client Service Manager to join our growing team! The ideal candidate is someone who is passionate about building relationships with clients, will collaborate with the team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide.
How you'll make an impact
* Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
* Secure existing business and drive the sale of additional services and lines of coverage.
* Nurture relationships with your clients
* Conduct periodic audits to ensure compliance standards and service levels are met.
* Maintain accurate client and policy data and documents within your Gallagher systems.
* Use Gallagher's technology to improve productivity and quality.
Skills for Success:
* Previous commercial insurance knowledge and experience managing client relationships.
* Ability and desire to deliver an exceptional client experience
* Develop a professional rapport with internal and external partners
* Utilize your resilient and adaptable mentality in the face of shifting priorities
* Eagerness to collaborate with all Gallagher teams and employees
About You
Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
1+ years supervisory experience
Property and Casualty License
Preferred:
Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.
Behaviors:
Proficient in using technology as a tool to maximize productivity and quality.
Strong written and verbal communication skills.
Comfortably engages others in consultative discussion.
Effectively manages/balances multiple and sometimes competing priorities.
Works in a self-directed manner.
#LI-JC1
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
* Medical/dental/vision plans, which start from day one!
* Life and accident insurance
* 401(K) and Roth options
* Tax-advantaged accounts (HSA, FSA)
* Educational expense reimbursement
* Paid parental leave
Other benefits include:
* Digital mental health services (Talkspace)
* Flexible work hours (availability varies by office and job function)
* Training programs
* Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
* Charitable matching gift program
* And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
$38k-63k yearly est. 3d ago
Energy & Industry Strategic Account Manager
Hilti, Inc. 4.2
Customer success manager job in New Orleans, LA
Ready to Drive Growth with Hilti's Largest Customers? The role of Hilti North America (HNA) Strategic Account Manager (SAM) is to own the relationship of the customers within a specific region represents the largest opportunity for large customer business. This role is responsible for developing executive relationships in partnership with the regional manager and division manager. This includes developing strategic direction and gaining share of wallet through specific strategic initiatives and solutions offerings. This position coordinates the collaboration of the Hilti team and owns the task of developing relationships up, down, and across the customer's organization. The incumbent in this role deeply understands Hilti's product, software, and service solutions. The Strategic Account Manager will work upstream to deliver value (improve business processes / work methods), establish Hilti as a trusted partner and position Hilti for sustainable and accelerated growth. The Strategic Account Manager will cover approximately 10 large accounts.
What You'll Bring
* Bachelor's Degree or equivalent work experience, required.
* Five (5) year prior direct sales experience working directly with customers, required.
* Previous experience selling to customers in the oil & gas industry, specifically focusing within offshore vertical.
* Demonstrated success as a Strategic Account Manager or Key Account Manager, or developing key customer accounts, required.
* Ability to effectively present and influence C-Suite Executive, required.
* Ability to build relationships and work effectively with all levels of an organization to drive strategy, influencing owner and generating revenue, required.
* Extensive experience with Salesforce.com platform.
* Proven ability working on strategic projects that have a longer-term focus.
* Experience with reading and understanding construction documents, preferred.
* Previous experience of preparing professional sales presentations and quotes for customers required.
* Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations.
* Ability to thrive both independently and in a team environment, required.
* Strong communication, relationship building and networking skills, required.
* Excellent collaboration skills driven by strong communication skills and business understanding.
* Proficient computer skills including MS Office Suite and smartphones, required.
* Must maintain a professional business appearance in accordance with Hilti North America dress policy at all times.
Legal Notice
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
CustomerManager
The CustomerManager is a salesperson responsible for being the sales expert for a designated Customer(s), providing strategic customer insights. The CustomerManager works to ensure joint business plans are executed by the customer. This role works closely with Key Account Managers (KAMs) within that assigned department, as well as order entry, claims, schematics, and retail sales associates to ensure all Client and Customer standards are met. The CustomerManager (CM) must possess the ability to bridge the relationship between the Key Account Management Team (KAM Team) and all stakeholders at assigned customer(s).
Our clients are defined as the manufacturers, vendors, or brands who have contracted Advantage as their sales force. Our customers are defined as retailers, wholesalers, or distributors, to whom we sell our clients' brands. This teammate will collaborate with customers to develop strategic plans to accomplish the business goals and work with retailer associates (such as buyers, category managers, replenishment managers, and others) on Headquarter calls to implement the programs.
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilites
• Drive our clients' business at assigned customer. Increase distribution, grow sales dollars/units/share/other KPI's, while staying within budget guidelines
• Manage and coordinate Sales Activities, through sales analysis of customer data, sales planning, and sales presentation.
• Conduit between Customer(s), Key Account Managers and Clients through product line presentations, new item presentations, display selling.
• Manage and delegate KAM and Client Divisional Initiatives (i.e. achieving parity pricing vs. inline and competition, maintain up to date Team Business Trackers, photo request presentation, and special requests).
• Secure/ensure timely and accurate responses from customer(s) to KAM Team/Clients which includes promotion forecast.
• Manage selling recommendations from the customer(s) to grow and build the business long-term.
• Attend and present in client meetings at designated customer(s)
• Attend and present in Management Team meetings.
• Conduct and managecustomer(s) meetings focusing on client promotional events, displays, etc.
• Build relationships with buyers and support departments at customer, works with KAM to recommend growth plans, execute plans, assist with tactical issues such as PO's, cost changes, contract execution and ensuring retail/merchandising execution.
• Develop and leverage relationships with key influencers and decision makers in assigned customers.
• Sell displays, period promotions, present business reviews, and new item introductions.
• Build and present product distributions based on previous performance using the customer scan data.
• Present pricing disparities in assigned customer based on client recommendations; achieve parity pricing inline and vs. competition.
• Take weekly photos based on client request and needs.
• Acquire weekly pricing for clients based on their product (s).
Client Quota Achievement
o Meets or exceeds Client's goals for sales, distribution, share, pricing, shelving, and promotional volume
o Launches strategies to pursue new opportunities
Client KPI's Achievement
Implements retailer headquarter calls and penetrate key positions at the retailer to:
o Achieve sales goals by managing and maximizing manufacturer marketing and promotional funds while staying within financial guidelines
o Ensure that all retail pricing and indirect order guides within the division is updated by regularly correcting discrepancies
o Secure Client approved schematics for all Clients' brands by providing direction and communication to our schematic, reset, and retail departments
o Ensure incremental sales through distribution of new products and maintenance of existing SKU's
o Collaborate with category management team to develop retailer presentations by using database rationale such as SKU optimization, efficient promotion causal data, and lift analysis
o Manage accounts to achieve the targeted ACV on Innovation
Business / Category Reviews
o Builds and maintains effective client and retailer relationships in order to ensure customer access and client perspective that we are connected and engaged with key stakeholders
o Demonstrates sales accomplishments and areas of opportunity by developing sales presentations for Customers and Clients
o Implements Customer HQ Calls and demonstrates an ability to penetrate key positions at the retailer
o Offers strategic input pursuant to annual business plans, problem solving, ongoing customermanagement. Finds the intersection of retailer and client objectives and drive win/win scenarios
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
- Travel is not an essential duty and function of this job
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
- 2-4 years in sales or retail experience and knowledge of CPG industry
Experience managing multiple projects simultaneously
Knowledge and experience with designated customers preferred
Skills, Knowledge and Abilities
- Excellent written communication and verbal communication skills
- Ability to motivate and inspire
- Good interpersonal skills
- Demonstrate conflict management skills
- Excellent decision-making skills
- Ability to exercise sound judgment
- Ability to work effectively with management
- Ability to ensure a high level of service and quality is maintained
- Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilites
• Drive our clients' business at assigned customer. Increase distribution, grow sales dollars/units/share/other KPI's, while staying within budget guidelines
• Manage and coordinate Sales Activities, through sales analysis of customer data, sales planning, and sales presentation.
• Conduit between Customer(s), Key Account Managers and Clients through product line presentations, new item presentations, display selling.
• Manage and delegate KAM and Client Divisional Initiatives (i.e. achieving parity pricing vs. inline and competition, maintain up to date Team Business Trackers, photo request presentation, and special requests).
• Secure/ensure timely and accurate responses from customer(s) to KAM Team/Clients which includes promotion forecast.
• Manage selling recommendations from the customer(s) to grow and build the business long-term.
• Attend and present in client meetings at designated customer(s)
• Attend and present in Management Team meetings.
• Conduct and managecustomer(s) meetings focusing on client promotional events, displays, etc.
• Build relationships with buyers and support departments at customer, works with KAM to recommend growth plans, execute plans, assist with tactical issues such as PO's, cost changes, contract execution and ensuring retail/merchandising execution.
• Develop and leverage relationships with key influencers and decision makers in assigned customers.
• Sell displays, period promotions, present business reviews, and new item introductions.
• Build and present product distributions based on previous performance using the customer scan data.
• Present pricing disparities in assigned customer based on client recommendations; achieve parity pricing inline and vs. competition.
• Take weekly photos based on client request and needs.
• Acquire weekly pricing for clients based on their product (s).
Client Quota Achievement
o Meets or exceeds Client's goals for sales, distribution, share, pricing, shelving, and promotional volume
o Launches strategies to pursue new opportunities
Client KPI's Achievement
Implements retailer headquarter calls and penetrate key positions at the retailer to:
o Achieve sales goals by managing and maximizing manufacturer marketing and promotional funds while staying within financial guidelines
o Ensure that all retail pricing and indirect order guides within the division is updated by regularly correcting discrepancies
o Secure Client approved schematics for all Clients' brands by providing direction and communication to our schematic, reset, and retail departments
o Ensure incremental sales through distribution of new products and maintenance of existing SKU's
o Collaborate with category management team to develop retailer presentations by using database rationale such as SKU optimization, efficient promotion causal data, and lift analysis
o Manage accounts to achieve the targeted ACV on Innovation
Business / Category Reviews
o Builds and maintains effective client and retailer relationships in order to ensure customer access and client perspective that we are connected and engaged with key stakeholders
o Demonstrates sales accomplishments and areas of opportunity by developing sales presentations for Customers and Clients
o Implements Customer HQ Calls and demonstrates an ability to penetrate key positions at the retailer
o Offers strategic input pursuant to annual business plans, problem solving, ongoing customermanagement. Finds the intersection of retailer and client objectives and drive win/win scenarios
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
- Travel is not an essential duty and function of this job
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
- 2-4 years in sales or retail experience and knowledge of CPG industry
Experience managing multiple projects simultaneously
Knowledge and experience with designated customers preferred
Skills, Knowledge and Abilities
- Excellent written communication and verbal communication skills
- Ability to motivate and inspire
- Good interpersonal skills
- Demonstrate conflict management skills
- Excellent decision-making skills
- Ability to exercise sound judgment
- Ability to work effectively with management
- Ability to ensure a high level of service and quality is maintained
- Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements
Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
$35k-63k yearly est. Auto-Apply 26d ago
Psychiatry Area Sales Manager - New Orleans, LA
Lundbeck 4.9
Customer success manager job in New Orleans, LA
**Territory: New Orleans, LA - Psychiatry** Target cities for territory include New Orleans, Little Rock and Jackson - will consider candidates who live within 100 miles of territory boundaries with access to a major airport. Territory boundaries include: New Orleans, Baton Rouge, Shreveport, Lake Charles LA & Jackson, MS & Fort Smith and Little Rock, AR.
**SUMMARY:**
Are you a results-driven biopharmaceutical sales leader looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
As an Area Sales Manager (ASM) you will be responsible for leading, developing, and managing a diverse, high performing sales team to achieve sales goals for promoted products within our psychiatry portfolio. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals.
**ESSENTIAL FUNCTIONS:**
Leading People
+ Achieves business objectives and sales results by observing Account Manager interactions with target customers, extended treatment team members, ancillary staff and providing them with individual coaching, feedback and inspiration. Helps Account Manager continue to develop for success in current role and for future growth.
+ Establishes a result driven highly collaborative team culture by demonstrating personal accountability, teamwork, and collaboration
+ Leads by example and works collaboratively across functional areas by serving as a resource and by leveraging the expertise of others.
+ Recruits, develops, and retains diverse, high performing Account Managers to Lundbeck.
Knowing the Business
+ Guides the identification of local market systems of care, patient flow, reimbursement, and provides innovation solutions
+ Identifies strategic relationships that are valuable to the area's business (e.g. KOLs, advocacy, P&T committee, etc.)
+ Actively seeks to discover and meet the needs of internal and external customers by building relationships and delivering innovative solutions.
+ Ensures that Account Managers can accurately craft Managed Markets selling messages to effectively position Lundbeck's products within the context of the provider's setting and payer mix.
Managing Execution
+ Sets and maintains competent product knowledge and selling skills standards within the team. Directs and monitors the execution of approved marketing plans and promotion campaigns. Evaluate and identify improvement and development opportunities of account managers through performance management process to include clear, timely, and actionable feedback on a regular basis.
+ Facilitates local market execution by aligning the sales force and other cross-functional areas (to include alliance partners), persuading, convincing, or motivating a targeted audience through collaboration and direct or indirect influence.
+ Analyzes sales reports and develops plan of action.
+ Maintains timely communication with account managers, management and in-house personnel. Manages multiple priorities and resources related to individual and group efforts. Takes responsibility for redirecting efforts as needed to deliver high productivity and quality of work from self and others.
+ Assures adherence to all standards, policies, procedures and guidelines as set forth by the organization.
**REQUIRED EDUCATION, EXPERIENCE and SKILLS:**
+ Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university
+ External Candidates: Minimum of 3+ years sales management experience in Pharmaceutical, Biopharmaceutical's, Biologics or related experience.
+ Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck
+ Documented track record of sales success and financial management.
+ Demonstrated leadership with the ability to develop, train and provide feedback to a group of account managers.
+ Must possess superior communication skills, both written and oral.
+ Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements
+ Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck.
+ Must live within 100 miles of territory boundaries
**PREFERRED EDUCATION, EXPERIENCE AND SKILLS:**
+ Previous CNS sales management experience
+ Experience in calling on customers at a variety of call points, including offices, community mental health centers and hospitals
+ Previous sales management experience and/or experience in other areas of the business; i.e., marketing, sales training, managed care account manager, sales operations, account management is a plus.
+ Previous experience working with alliance partners (i.e. co-promotions)
+ Previous experience partnering with Advocacy groups
+ Previous experience building and developing effective teams
+ Experience in product launch or expansion within sales
**TRAVEL:**
+ Willingness/Ability to travel up to 70% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) attend internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.
The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $170,000 - $195,000 and eligibility for a sales incentive target of $51,000, and eligibility to participate in the company's long-term incentive plan. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on ourcareer site (***************************************************************************************************************** . Applications accepted on an ongoing basis.
**Why Lundbeck**
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on theU.S. career site (***************************************************************************************************************** .
_Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit theU.S. career site (*********************************************************************** ._
_Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates inE-Verify (****************************************************************************************************************************** ._
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
$170k-195k yearly 45d ago
Enterprise Sales Manager (ESM)
IWG PLC
Customer success manager job in New Orleans, LA
Enterprise Sales Manager About the company IWG is the global operator of leading workspace providers with 3,400 locations across 128 countries. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services.
Digitalization and new technologies are transforming the world of work. People want the personal productivity benefits of living and working how and where they want. Businesses want the financial and strategic benefits. Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. They want choice.
We provide that choice through our diverse workspace brands, Regus, Spaces, HQ, Signature and No18, together with our global network of thousands of locations located in every business hub on the planet. We create personal, financial and strategic value for businesses of every size. All of them harness the power of flexible working to increase their productivity, efficiency, agility and market proximity.
Join us at **************
Job Purpose
The Enterprise Sales Manager will maintain and expand in-country relationships with strategically important Enterprise customers (Key Accounts). The primary objective of the role is to generate profitable new revenue for IWG.
Enterprise Sales is a core part of our strategy and presents us with a substantial opportunity to deliver innovative, flexible and more cost-efficient occupancy solutions to large companies who would benefit from buying multiple products across multiple locations. This requires an individual who can visualize the big picture and understand all the little things that must come together for the customers best-fit solution.
Key Responsibilities
* Develop, expand, maintain and report on a pipeline of qualified sales opportunities
* Generate profitable new revenue to achieve agreed sales targets on designated Enterprise Accounts
* Develop and maintain top-level relationships with designated accounts to establish a clear and comprehensive understanding of customer needs across the complete spectrum of IWG solutions
* Work with assigned third party corporate advisors (agents, corporate real estate specialists, management consultants etc.) to create IWG sales opportunities with their clients
* Partner with Operations and Sales colleagues across relevant geographies to ensure consistent customer experience and to develop clear plans for target customer solution development
* Share relevant feedback from Enterprise customers to support the continuous improvement of customer service and solution enhancement
* Support other strategic business development activities as require
Required Skills, Experience & Qualifications
* Bachelor's degree preferred or equivalent work experience.
* B2B solution / service sales and business development background
* Ability to work with customers to map out appropriate product sets and contract structures
* Experience of working within a matrix organisational structure
* Proven ability to develop, manage, track, and close large deals. Track record of regularly exceeding targets
* Proven track record in selling to large companies
* Excellent communicator and ability to develop relationships and influence up to board level
* Strategic thinker, with a commercial results-driven bias
* Flexible and broadminded with a "can-do" attitude, possessing a disciplined approach to business development
* Motivated, self- reliant, ambitious, and looking to join a team with significant growth aspirations.
* Enterprise Sales Manager.pdf
$86k-155k yearly est. 60d+ ago
Fitness Studio - General Sales Manager
Hotworx New Orleans
Customer success manager job in New Orleans, LA
Job Description
Exciting Opportunity in the Fitness Industry!
HOTWORX - 24-Hour Infrared Fitness Studio offers the first-ever implementation of 3-dimensional training. We combine Heat (dimension 1), Infrared Energy (dimension 2) and exercise (dimension 3) to help members flush toxins, tone up, and torch calories. Our studio offers 24-hour access to virtual workouts ranging from HOT Yoga to Hot Cycle, Hot Buns, and more. Our exclusive workouts are done inside the HOTWORX sauna and are led by a virtual instructor in a semi-private environment, suitable for all fitness levels to give members MORE WORKOUT IN LESS TIME!
We are currently looking to expand our team and are interviewing for a General Manager as well as for part-time membership sales & marketing staff members.
If you are looking for a career where you can become a part of an organization focused on helping members feel and look their very best then look at HOTWORX.
Candidates interested in joining our team should expect to be successful in the following:
Meeting and exceeding membership sales goals.
Working as a team player to help grow the member base of the studio through community outreach, promotions, and events. Using phone, texting, and email outreach to prospects to generate guest traffic and membership sales.
Providing excellent customer service daily by building and maintaining relationships and support with all members and guests.
Performing various tasks to manage and maintain the facility, equipment, and sales staff.
Management candidates should be able to successfully motivate and lead the membership sales team by achieving personal sales goals and providing coaching to the sales staff to meet their personal sales goals.
Our ideal candidates should have previous sales experience, and a strong interest in helping others feel and look their very best while benefiting from rewarding performance-based commissions and bonuses. Candidates should personally lead a healthy lifestyle and have a personal passion for fitness. Additionally, strong knowledge and use of all social media outlets for advertising and promoting the brand is expected.
While we are looking for a go-getter who is eager to take initiative and get the job done, we also provide substantial paid training, certifications, and support to ensure your success. Compensation includes base salary plus personal commissions in addition to bonuses based on the performance of the studio & sales staff. A free studio membership and product discounts are just a couple of other perks.
$61k-121k yearly est. 7d ago
Catering Sales Manager
Tandem Hospitality Group
Customer success manager job in New Orleans, LA
The Catering Sales Manager is responsible for soliciting and promoting catering business for the hotel. They are to generate catering business using proactive sales activities in accordance with established hotel brand standards. Responsible for communicating details to assist in the successful execution of catering events.
JOB RESPONSIBILITIES
Solicitation, prospecting, and direct selling in the local, Corporate and Social Catering market.
Discuss all event details with planner including room setup, food and beverage, audio visual. Communicate this information clearly and through respective hotel department heads via a catering/meeting banquet event orders
Prepare proposals, contracts, and other client-requested documents
Event planning and detailing for booked events
On-site contact for group and standalone events
Plan, organize and effectively communicate on-site events including Employee of the Month, internal meetings, etc
Conduct property tours and convey new service offerings helping to establish new customer relationships in the community.
Maximize Catering and Banquet revenues wherever possible and minimize erosion of check averages from price-sensitive groups.
Communication of function-arrangement to all responsible hotel departments via weekly BEO meetings, as well as via email and direct paper & digital communication
Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
Participate in networking events both on-site and off-site. This may include charity and community events as well
Physically double-check all function arrangements against specifications of client. Correct where necessary.
Effective communication and follow-up to ensure repeat bookings.
Update and increase client prospects through active prospecting.
Maximize revenues for the hotel through up-selling techniques.
Seeking a self-starter who is goal oriented, highly detailed and a strong communicator.
Other duties as assigned by Director of Sales.
JOB QUALIFICATIONS
High School Diploma or Equivalent required, college degree preferred
Minimum of 2 years hotel sales/catering experience
Knowledge of the operations of the hotel industry.
Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshoot when needed.
Must have proven selling, negotiating and presentation skills.
Requires knowledge of intermediate sales techniques.
Highly developed customer service skills with strong attention to detail.
Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Event Temple and/or Opera Cloud experience preferred.
The ability to delegate, effectively train and coach
Must be able to work a flexible schedule including nights, weekends and holidays
$41k-56k yearly est. 11d ago
Sales Account Manager
Central Oil & Supply LLC 3.9
Customer success manager job in New Orleans, LA
As an Account Manager for Central Oil & Supply, you should strive to build and maintain strong relationships with customers and prospects. This position will serve an existing account base, obtain/enter orders, and establish new accounts by maintaining relationships and growing new ones. This position will also meet and exceed all profitability goals defined by our strategic plan, annual sales budget, and KPI's set for the position. At COS our entire team strives to be world-class not just professionals but people. Our attitude, attention to detail, and character is what differentiates us.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Communicate with customers and prospects on a daily basis and build relationships that result in territory growth and a great customer experience.
Utilize marketing tools and build a robust sales pipeline
Successfully accomplish weekly assigned routes and manage client inventory.
Grow route sales, gallons, and profit by achieving quotas and KPIs set for the area. Route growth is based on growing both existing accounts and acquiring new accounts.
Identify opportunities with existing accounts by effectively assessing the customer's needs.
Complete site surveys and quotes for customers.
Check smart tank monitors frequently for customers' inventory levels.
Conduct quarterly business reviews.
Complete all sales activity KPIs set forth by management in the company's CRM. Work closely with the Territory Business Development Manager to ensure desired activity level, gallon and gross profit growth, and all required duties of the position.
Maintain company CRM by constantly updating customer accounts, addresses and contact numbers, as well as making notes in the system to ensure the company has up-to-date notes on each customer and prospect.
Rollout marketing strategies and promotions in a timely manner and give feedback to team on the effectiveness of those strategies/promotions.
Obtain a high-level of expertise and knowledge of competitive advantages of Branded and Unbranded products, through required online module training, and vendor/COS training
Have a working knowledge of the company's (and our competition's) products, pricing and inventory.
Work closely with all departments: Operations, Accounting, Marketing, and Customer Service groups.
Assist in resolving billing and delivery issues and customer disputes.
Ensure all incidents with customers are resolved.
QUALIFICATIONS AND CHARACTERISTICS
3-5 years of outside sales experience or comparable experience in the automotive aftermarket industry
Working knowledge of Word, Excel and CRM systems
Proven track record of sales, customermanagement, and new account success
Understanding customer's needs and having the ability to problem solve.
We offer a very competitive compensation and benefits plan including:
Extensive Training
Competitive Benefits
Cell Phone Plan
Established sales territory with repeat business.
Compensation Package includes a base salary plus a tier commission structure.
$33k-53k yearly est. Auto-Apply 60d+ ago
Strategic Account Manager - New Orleans
Paycom Software, Inc. 4.3
Customer success manager job in New Orleans, LA
This position has a salary of $95,000 per annum, with an uncapped commission plan. Paycom provides employees health insurance at an employee cost of $1 per-pay-period, a 401(k) plan with company match, available flexible spending accounts, $50,000 basic life and AD&D, paid vacation, holidays and sick leave, employee stock purchase plan, paid family leave, and many other available benefits.
The Strategic Account Manager (internally known as Client Relations Representative) is responsible for retaining existing company relationships through usage, retention, and additional revenue. Manages the ongoing relationship with existing clients by:
* Leveraging technology to ensure they see a return on current and future investments
* Identifying and developing additional revenue opportunities to add to their portfolio
* Maximizing employee and client usage of Paycom software
* This position is not eligible for sponsorship. Paycom is interested in every qualified candidate who is eligible to work in the United States
RESPONSIBILITIES
* Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service.
* Cultivates and nurtures existing client relationships for strong retention.
* Achieves sales quota and revenue goals through client retention and account expansion strategies.
* Proactively analyzes, clarifies, and validates client needs on an ongoing basis.
* Drives revenue retention/growth, account profitability, and client satisfaction/loyalty.
* Performs client presentations articulating the value proposition of software/solution/service offerings.
* Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools.
* Conducts the required number of face-to-face meetings on a weekly basis
* Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions
* Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations.
* Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities.
* Develops a complete understanding of the client's organizational structure.
* Assists in software development efforts by delivering feedback on market needs and opportunities.
Travel:
* Up to 75% travel - may include overnight on all avenues of transportation (plane, train and/or automobile)
* Required to attend in person New Hire, Regional and Department training
What We Offer:
* Base salary, transportation allowance, and an uncapped commission plan
* $1 per-pay-period individual health insurance coverage for employees
* Paid vacation, sick, holiday, and personal days to encourage you to accomplish your goals outside work
* 401(k) with matching + Employee Stock Purchase Program to help you build wealth for the future
* Company + team-based events to create community
* Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging
* Paid family leave programs to ensure you have support and time off when you need it most
* Employee referral bonuses to reward you for introducing other great people to Paycom
* Award-winning learning and development programs to enable you to grow long-term with us
How much does a customer success manager earn in Bay Saint Louis, MS?
The average customer success manager in Bay Saint Louis, MS earns between $48,000 and $133,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.
Average customer success manager salary in Bay Saint Louis, MS