Customer success manager jobs in Baytown, TX - 953 jobs

We are seeking a seasoned Client Partner - Oil & Gas to lead strategic growth and client relationships within the Energy vertical. Based in Houston, this role will own large, complex Oil & Gas accounts and drive digital transformation initiatives across upstream, midstream, and downstream enterprises. The Client Partner will act as a trusted advisor to CXO-level stakeholders, driving revenue growth, expanding wallet share, and positioning the company as a long-term strategic partner for technology-led business transformation. Key Responsibilities Client Relationship & Account Leadership Own and grow one or more strategic Oil & Gas client accounts with multi-million-dollar annual revenue Build and maintain executive-level relationships (C-suite, VPs, CIOs, CTOs, CDOs) Serve as the single point of accountability for overall client success, satisfaction, and renewals Business Growth & Revenue Ownership Drive new logo acquisition and account expansion within the Oil & Gas ecosystem Develop and execute account growth plans, including cross-sell and upsell of services Own P&L, revenue forecasting, deal structuring, and commercial negotiations Lead large, complex RFP/RFI responses and deal closures Technology & Transformation Leadership Position end-to-end IT services including: Digital Transformation & Industry 4.0 Cloud (AWS, Azure, GCP), Data & AI OT/IT convergence Application Modernization & Managed Services Cybersecurity & Digital Engineering Advise clients on energy transition, sustainability, and decarbonization initiatives Collaborate with delivery, solutioning, and partner ecosystems to deliver business outcomes Internal Collaboration & Governance Partner with delivery leaders to ensure operational excellence and margin management Work closely with solution architects, industry SMEs, and global delivery teams Ensure contract compliance, risk management, and governance excellence Required Qualifications Bachelor's degree in engineering, Computer Science, Business, or related field 15+ years of experience in IT services, consulting, or technology sales 10+ years of direct experience serving Oil & Gas / Energy clients Proven track record managing $25M+ accounts and closing large transformation deals Deep understanding of upstream, midstream, downstream operations Strong commercial acumen and experience with complex deal negotiations Executive presence with excellent communication and stakeholder management skills Preferred Qualifications MBA or advanced degree Experience working with global delivery models Exposure to digital oilfield, refinery modernization, asset performance management Strong network within the Houston Oil & Gas ecosystem Experience working with hyperscalers and strategic technology partners

SERVPRO Team Shaw - Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the Country by Inc 5000 SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and fire emergencies across the DFW and Texas. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more. UNCAPPED Commission's with Initial OTE's $150k Plus! If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today! Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Business Development Representative. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! You'll also lead efforts to grow our local footprint by building and maintaining strong relationships with property managers, insurance carriers and adjusters, and other key clients and partners-driving both business development and operational performance. When a client experiences an emergency, you may be the first on scene, coordinating and overseeing the mitigation team as they stabilize the situation and support everyone impacted. As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow. Key Responsibilities: Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments and maintaining assigned contact lists Participates in professional associations, and hosts lunch-and-learns Meet sales objectives by maintaining existing customer and building new customer relationships and rapport by educating them on the reasons SERVPRO is the construction and restoration company Cold call leads and create opportunity within your your market for new business Lead clients through the complex restoration process, ensuring exceptional service, seamless project execution, and proactive problem solving at every stage. Become their trusted advisor, providing peace of mind throughout their restoration experience. Drive revenue growth by identifying and securing new project opportunities within the local market. Build and nurture strategic relationships with key stakeholders, including property managers, insurance adjusters, and local industry owners/leaders, to ensure a steady pipeline of projects. Project Management for Small-Scale Jobs Collaborate with sales and operational teams to foster a culture of teamwork and continuous learning and process improvement. Prioritize client satisfaction by addressing concerns, delivering exceptional service, and ensuring quality project outcomes. Resolve any issues proactively, and turn challenges into opportunities to build long-term trust and customer loyalty. Utilize Salesforce to track activities Position Qualifications A minimum two to five years of progressively responsible business-to-business sales experience Proven track record with sales within the service or B2B sector Strong business and financial background and process-and-results-driven attitude Experience in the commercial cleaning and restoration or insurance industry is preferred Experience with Salesforce is preferred Bachelor's degree in marketing or business or equivalent experience Ability to successfully complete a background check subject to applicable law Strong customer service skills and the ability to handle sensitive or emotionally charged situations Benefits Medical, Dental, Vision Paid Time Off Sick Paid Time Off Matching 401K Competitive compensation Personal Development Opportunities All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Account Management & Client Relations: Serve as primary contact for assigned accounts and ensure customer satisfaction. Build strong, long-term relationships with clients. Manage service agreements, quotes, and sales targets. Conduct regular site visits and client meetings to evaluate client needs, provide technical support, and identify service opportunities. Respond promptly to customer inquiries, issue resolutions, and service requests. Monitor and manage workflow for assigned accounts. Qualifications: 3-7 years of experience in electrical service account management Strong understanding of electrical systems. Fluent or knowledgeable with Accubid Software. Prepare and present proposals, quotes, and maintenance agreements. Ability to read electrical drawings, specifications, and scopes of work. Excellent communication, customer-service, and organizational skills. Ability to manage multiple service jobs, small projects, and meet deadlines.

Alora Pharmaceuticals is a rapidly growing Specialty Pharmaceutical company. We are seeking a sales leader with a proven track record of success in building and leading top performing sales people. The District Sales Manager (DSM) is responsible for the development and performance of all sales activities in the assigned market. This position directs a sales team (approx. 10 sales representatives) by providing leadership towards the achievement of maximum profitability and growth in line with company vision and values. The DSM will need to observe and identify market opportunities and challenges and subsequently develop, plan, implement, and follow through with action plans to positively influence opportunities and challenges within their team; this includes the development of team members towards corporate growth. This is a field based position. The ideal candidate will preferably live in the Houton Texas Area. Position Requirements Bachelor's degree from an accredited college or university. Minimum of 5 years' experience in the medical and/ or pharmaceutical industry, previous management experience required. Ability to travel frequently. Excellent written and oral communication skills as well as the ability to interface with different departments throughout the organization. Advanced interpersonal skills to work with individuals in the delivery of coaching and performance feedback. Must have strong problem-solving skills with the ability to think through and solve issues creatively. Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e. MD and office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action. Highly effective organizational skills. Advanced presentation skills for the delivery of training and other corporate materials Advanced business analytical skills to identify trends, opportunities and threats to then determine actions to drive business or overcome challenges. Strong documented sales results. Demonstrates solid clinical product knowledge. Computer Skills; Word, PowerPoint, Excel and Outlook. Some overnight travel may be required. Candidates must be able to successfully pass pre-employment background, motor vehicle and drug screen. Previous sales management or sales leadership experience required. BENEFITS: Base salary + uncapped incentive compensation Full benefits package including medical, dental, vision and disability coverage 401(k) with company match Maternity, paternity and adoption leave Three weeks paid vacation, 10 paid holidays plus floating holidays and sick leave Alora Pharmaceuticals realizes that our success as an organization is dependent upon our people. We seek aggressive, success oriented and flexible sales leaders. If you are motivated by competitive incentive compensation and career advancement measured by proven successes. Equal Opportunity Employer Alora Pharmaceuticals, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

General Purpose Manages and directs an account management sales force in the large store, convenience retail and drug/value formats to achieve sales and profit goals within a district. Responsible for driving shareholder value through the maximization of market share. Effectively lead trade execution through the management of field personnel within a designated territory. Designs and recommends sales and execution programs within their territory and sets short and long-term sales and execution goals for their team. Makes day-to-day decisions for their account management team. Maintains thorough knowledge of department processes. District Sales Managers are looked to for leadership and relied upon to make day-to-day decisions that affects the total supply chain. Our Coca-Cola District Sales Managers are responsible for their teams' ambassadorship in bringing refreshment to consumers in their communities. Duties and Responsibilities Build and maintain partnerships with customers while driving customer satisfaction through excellence in execution. Staff, train, evaluate and develop team members. Create and implement effective direct sales strategies and partner with sales personnel to achieve sales objectives. Develop a sound knowledge of all sales capabilities to effectively sell all products and packages. Drive profitable growth at assigned accounts where a lead role is required and participate in joint calls with key account sales partners as necessary. Analyze market sales reports to deliver volume and revenue targets. Represent Company in local government/community forums, as needed, on issues that impact our business. Collaborate with Area Sales Manager and sales personnel to develop key customer relationships and strategies to deliver required execution. Responsible for the coaching, developing and encouraging excellence from a diverse team. Directly responsible for the management, planning, and administration of sales and distribution of a designated sales territory. Manage sales, profit and operational expenses for designated sales territory. Monitor market execution and merchandising standards to ensure compliance. Manage and audit team member's mileage and payroll. Qualifications Education: A High School - GED or Diploma required. Bachelor's Degree preferred. Experience: 2 plus years' experience in consumer products/direct store delivery sales required. Requires experience managing people/budgets. 3 plus years supervising sales staff. Packaged goods experience preferred; Some beverage experience an asset. Strong presence and persuasive presentation skills Intermediate computer and database application skills. Ability to multitask handling multiple customer accounts Strong attention to detail and follow-up skills. Excellent planning and organization skills Must have a personal vehicle for use during working hours A valid driver's license with a clean driving record with no major violations over the last three (3) years Must have current vehicle liability insurance Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain Texas or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Coca-Cola Southwest Beverages. Please inform us at if you need assistance completing this application or to otherwise participate in the application process. Know Your Rights dol.gov Coca-Cola Southwest Beverages LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

At Amegy Bank, people and culture are at the heart of everything we do. We live by the motto of "everyone counts" and recognize the diverse values and experiences each employee brings to our team. We grow when our employees are supported and thrive. Let us help you transform your career. Amegy Bank, here you grow. We are looking for a Private Banking Relationship Manager to join our team in Houston, TX. This role is responsible for the growth, retention and expansion of a portfolio of existing customers, and sourcing new customers through referrals. Essential Functions: Acts as the principal account and relationship manager for new and existing clients. Focuses on generating, managing and servicing a portfolio of clients. Responsible for generating, retaining and expanding business in one or more of the following areas: loan and deposit products, investment and trust referrals, commercial business referrals. Responsible for credit analysis and proper loan structuring. Responsible to maintain a high level of client satisfaction. Develops and follows-up on new client leads through existing clients, referrals from other bank departments and divisions. Calls on existing relationships to review portfolios and makes recommendations as needed. Other duties as assigned. Qualifications: Requires a Bachelor's and some experience with lending, sales, banking products and services or other directly related experience. A combination of education and experience may meet requirements. Knowledge of banking, commercial lending, mortgages, investments, trusts, affinity and insurance products and services. Solid sales, self-management, credit analysis, loan structuring, applicant interviewing and perceptive character judgment skills. Knowledge in financial planning enabling recognition of investments, brokerage sales and referral possibilities. Solid interpersonal and communication skills, both verbal and written. Commitment to a high degree of service quality. Computer skills including word processing and spreadsheet software. Local candidates preferred. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits, including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products

RAM Companies (RAM) is a technology driven leader in roof, pavement and lighting infrastructure assessment and asset management using patented infrared processes. These processes save clients' money and support sustainability initiatives by extending the life of mission-critical infrastructure and aiding in long-term capital planning and cost management. RAM does this by providing aerial assessments, design, and project delivery services to national and international clients in both the private and public sectors. RAM's client base includes many long-term relationships with major industries, integrated facilities managers, and public entities. RAM is seeking an Account Manager, located in Texas, to join our team to support sales and achieve profit goals for a wide range of clients within the United States. Our Sales team's mission is to bring exciting and complex projects to RAM to solve our clients' challenges. They live on the front lines, developing meaningful relationships and creating strong partnerships. Their specialty: connecting clients to the technical teams who understand the challenges and deliver innovative solutions that exceed expectations. Responsibilities: Serve as the primary point of contact for assigned client accounts, ensuring high quality service and responsiveness. Educate existing and prospective clients on the advantages of RAM's superior patented technology, reinforcing value with current accounts while supporting new business opportunities. Build and maintain long-term client relationships by understanding client business needs and providing tailored solutions. Prepare, maintain, and execute account-specific strategy plans to support retention and growth. Identify, prospect, and develop new client opportunities to expand the company's portfolio. Develop project proposals, scope of services, and pricing to secure profitable work with existing and new clients. Oversee sales support activities including contracts, customer service, invoicing, procurement, and collections. Communicate information, both orally and writing, to a diverse audience including private sector, local, state, and federal agencies, architects, engineers and developers. Develop and deliver account reviews, presentations, and value propositions to demonstrate service effectiveness and promote continued business. Collaborate with internal staff to ensure client needs are addressed and projects are delivered successfully. Monitor client satisfaction, troubleshoot issues proactively, and escalate concerns as necessary Represent the company at conferences, industry events, and professional organizations to strengthen relationships, generate leads, and promote services. Enter and maintain accurate and up-to-date client and account information in CRM (e.g./ HubSpot). Assist with forecasting, reporting, and account planning. Required Qualifications: 9+ years' experience working in Engineering, Business or related field. Strong account management and client relationship skills. Demonstrated success in identifying, pursuing, and winning new client business. Proven ability to retain and grow accounts while identifying upsell/cross-sell opportunities. Demonstrated history of exceeding goals and building strong client relationships. Solid business acumen and consultative sales approach. Experience in the roofing and familiarity with thermal, imaging/aerial infrared technology, construction, or related technical services industry preferred. Proficiency with Microsoft Office products; CRM experience (HubSpot preferred). Excellent verbal and written communication skills, with the ability to present to clients and stakeholders at all levels. Strong problem-solving and negotiation skills. Highly organized and able to manage multiple accounts simultaneously. Comfortable working in a fast-paced environment with frequent deadlines; self-motivated and proactive. Strong collaboration skills, able to work both independently and as part of a team.

At ADP, we're proud to partner with some of the most innovative biopharmaceutical companies in the world-and right now, we're hiring directly on behalf of one of our clients for a full-time Territory Account Manager role. This is a direct hire opportunity with a forward-thinking organization that's redefining patient care through cutting-edge science and compassionate service. If you're passionate about making a real impact and want to be part of a team that values bold ideas and meaningful work, this could be the career move you've been waiting for. Ready to take your career to the next level while doing work that truly matters? What You'll Do We're seeking a driven Account Manager to champion an innovative infusion therapy in neurology. If you thrive in specialty healthcare sales, excel at building relationships, and love turning clinical insights into powerful customer value, this role is for you. Grow territory performance through strategic planning and targeted customer engagement Meet and exceed sales goals while championing customer satisfaction. Deliver clear, compelling clinical messaging to multidisciplinary decision-makers Build strong partnerships with clinics, infusion centers, specialty pharmacies, and health systems Navigate complex access and reimbursement landscapes across payer channels Stay ahead of market trends to identify new opportunities What You Bring A bachelor's degree (BA/BS) from an accredited institution 4+ years of experience in pharmaceutical, biologic, medical device, or specialty healthcare sales Proven sales success and strong communication skills Proven success in meeting or exceeding sales targets Ability to quickly learn complex clinical information Experience in infusion, rare disease, specialty pharmacy, or neurology preferred Must possess a valid driver's license and be willing to travel throughout the assigned territory What Will Set You Apart Background in promoting specialty, rare disease or CNS products Strong analytical skills to leverage sales data for strategy A collaborative spirit and adaptability in fast-paced environments Exceptional communication, presentation, and negotiation skills A self-starter mindset with strong organizational skills Salary range: $155,000 - $168,000, plus eligibility for a sales incentive target of $41,500 and participation in the company's long-term incentive plan. Actual compensation may vary based on location, experience, and qualifications. Benefits include Paid time off (PTO) Health coverage (Medical, Dental, Vision) 401(k) with company match Company car. We are an equal opportunity employer workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. This posting is confidential; company details will be shared during later stages of the recruitment process.

A company in the roofing and construction industry is seeking a Sales Manager to lead and scale its residential sales team. The ideal candidate is a hands-on sales leader with strong field experience and a passion for team development. Communicating effectively, the new hire will drive revenue growth by coaching sales representatives, executing sales strategies, and actively supporting field sales efforts while upholding high standards for customer experience, quality, and ethical sales practices. Salary + Additional Benefits: $65,000-$75,000 (OTE first year $120,000 - $130,000) Bonuses & Commissions Medical, Dental, Vision Insurance 401(K) Location: Houston, TX Type of Position: Direct Hire Responsibilities: Lead and manage the residential roofing sales division to achieve sales, revenue, and profitability targets. Develop and execute sales strategies focused on storm restoration and residential roofing opportunities. Monitor sales performance. Recruit, train, coach, and develop sales representatives with a strong emphasis on storm chasing and residential roofing sales. Conduct in-office training sessions 1-2 days per week focused on sales techniques, product knowledge, estimating, and closing strategies. Provide ongoing mentorship and performance feedback to ensure individual and team success. Spend significant time in the field accompanying sales reps on appointments, inspections, and closings. Actively participate in door knocking, storm response efforts, and customer meetings. Reinforce best practices through hands-on leadership and real-time coaching. Ensure sales processes align with company standards, compliance requirements, and quality expectations. Collaborate with operations and production teams to ensure smooth project handoffs and customer satisfaction. Address and resolve customer concerns or escalations related to sales or service. Promote a customer-first culture focused on trust, transparency, and long-term relationships. Ensure accurate estimating, proper documentation, and ethical sales practices. Requirements: 5+ years of experience leading Sales and Operations teams Proven experience in Residential Roofing Sales, Storm Restoration, and Storm Chasing Demonstrated success in sales management and team development. Strong knowledge of insurance claims processes related to storm damage Ability to lead by example in both office and field environments Excellent communication, coaching, and leadership skills Highly motivated, results-driven, and comfortable working in a fast-paced, performance-based environment Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application. #LI-DNI

Role Description We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs.Candidate should live within the territory. Position Responsibilities Sales Performance Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography. Successfully launch new products, service offerings and generate new equipment leads. Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Territory Management and Teamwork Develop and execute a Territory Business Plan / Resource Allocation per our expectations - effectively implementing the full complement of Zoetis resources and following up to maximize ROI. Meet field activity expectations including sales call activity and investment in medical education programs. Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. Education and Experience Undergraduate degree (BS/BA) required. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. 3-10 years of documented and successful consultative sales experience. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Technical Skills Requirements Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems. Physical Position Requirements Ability and willingness to travel and work some evenings as required by the position. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio has an exciting opportunity for individuals who want to grow their careers as a technology sales professional. The Sales Account Manager position for Presidio's Vista team is responsible for engaging with customers and technology partners to drive business growth. You will focus on nurturing and expanding relationships with existing clients, as well as prospecting for new business opportunities. A key part of your success will be your ability to manage your accounts with operational efficiency, ensuring smooth delivery of solutions and strong account management practices. Travel Requirements: This position is remote, and thus minimal travel is required outside of team events. 10-15% travel. Responsibilities include: Customer Engagement & Account Growth: Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities. Prospecting New Business: Identify and engage with prospective customers in target industries, developing new business leads, and converting prospects into long-term clients. Sales Strategy Execution: Develop and execute account plans that align with your sales targets and the customer's business objectives. Collaborate with internal teams to leverage resources and technology solutions. Operational Command: Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions. Track performance metrics, forecast revenue, and analyze account health. Collaboration with Partners: Build and maintain relationships with Presidio's technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers. Achieve & Exceed Quotas: Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling Required Skills and Professional Experience: Bachelor's degree or equivalent experience and/or military experience 3-5 years of account management or sales experience, preferably in the technology industry, and experience working with technology partners (e.g., AWS, Cisco, Dell, Microsoft) and leveraging those relationships to drive joint sales opportunities. Proven track record of meeting or exceeding sales targets with a focus on customer retention and new business development. Strong operational skills: Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking. Preferred Skills and Professional Experience: Excellent communication and interpersonal skills: Ability to build relationships at all levels of the customer organization. Bachelor's degree in business, sales, or related field. Highly motivated and results-driven, with a passion for building relationships and delivering customer success. Ability to work both independently and as part of a collaborative team. Problem-solving mindset with a focus on delivering tailored solutions to customer challenges. Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-LM1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Title: E-commerce Fulfillment Customer Success Manager Reports To: Director of Operations Classification: Full-Time, Hybrid, Exempt Compensation: $55,000-$61,000, Health, dental, and vision insurance, Paid time off (PTO), holidays, and parental leave, 401(k) or retirement savings plan Location: Houston, TX Company Overview Our company is a customer-focused third-party logistics provider specializing in e-commerce fulfillment for high-growth brands. We help online businesses scale by offering fast, reliable, and tech-enabled warehousing and shipping solutions tailored to the unique demands of modern commerce. Our mission is simple: to empower our clients to thrive by delivering world-class fulfillment with a human touch. With deep operational expertise, transparent communication, and a culture of continuous improvement, we serve as a true extension of the brands we support. Job Summary As E-commerce Fulfillment Customer Success Manager, you'll be responsible for managing all of our clients (over 150), ensuring exceptional onboarding, operational performance, and long-term satisfaction. You'll advocate for your clients internally, drive KPIs, and help build lasting partnerships that grow our reputation as a trusted fulfillment partner. Requirements & Qualifications to Get Job 3+ years of experience in customer success, account management, or client services-preferably in a 3PL, logistics, or e-commerce environment. 1+ years of experience in managing customer service teams Deep understanding of e-commerce fulfillment workflows, technologies, and service expectations. Proficiency in WMS systems and e-commerce platforms (e.g., Shopify, Amazon, TikTok Shop). Outstanding communication skills which build rapport, manage expectations, and navigate ambiguity. Strong data-driven mindset with experience analyzing KPIs and implementing process improvements. Demonstrated ability to manage multiple accounts and projects in a high-volume, deadline-driven setting. 18 years or older and legally authorized to work in the U.S. Able to communicate in English High school diploma / GED Wear personal protective equipment (PPE), including but not limited to: eye & hearing protection, gloves, steel-toed boots, hard hat, and flame-retardant work clothes, etc. Able to lift up to 25 lbs. & work in varying environmental conditions (heat, dust, noise, vibration, humidity). Preferences to Get Job Hands-on experience with Extensiv and Freshdesk (strongly preferred) What you do on Job Lead onboarding and integration efforts, including WMS setup, Application Programming Interface connections, and operational alignment. Develop and maintain customized SOPs for each client to ensure process clarity and alignment. Serve as the daily point of contact for client inquiries, updates, and escalations. Monitor fulfillment KPIs (order accuracy, shipping times, inventory health, returns) and drive continuous improvement efforts. Conduct routine client health checks, performance reports, and strategic business reviews. Identify upsell or cross-sell opportunities and collaborate with Sales to expand account value. Partner with Operations, Tech, and Inventory teams to ensure seamless execution and issue resolution. Maintain and track support tickets through platforms such as Freshdesk. Stay current on e-commerce trends, platform updates, and fulfillment best practices. Follow all company safety policies and procedures. Assist other processes as directed by the supervisor. We are an equal opportunity employer and comply with all applicable federal, state, and local employment laws, including those related to nondiscrimination, disability accommodations, and workplace safety. Qualified candidates of all backgrounds are encouraged to apply. For best results, please email ************************** with a copy of your resume.

RigUp is the source-to-pay solution built for energy. By combining purpose-built software with expert teams, we empower the world's leading energy companies and their suppliers to work better, together. Learn more about how RigUp is equipping everyone in the energy ecosystem to operate with greater speed and efficiency at rigup.com RigUp is hiring a Customer Success Manager responsible for leading our Capital Management implementations and ongoing client value delivery. As the key client point of contact, you will ensure our solution is set up to meet client needs and ensure a smooth implementation process for clients and their approved vendors. Our ideal candidate for this role will be a detail-oriented professional with a proven track record in project management, client relationship management, and excellent communication. This role will be exempt and will report to the Manager, Client Success. This is a full-time hybrid position and can be based in Austin, TX, Houston, TX, Midland, TX, or Denver, CO. Why Join us? Our Customer Success team at RigUp is on a mission to ensure all of our energy clients capture maximum value in using our innovative solutions. We are passionate about creating great experiences for our clients and vendors in our network. If you thrive in a dynamic environment, excel in delivering exceptional client experiences, and are passionate about solving problems and improving new processes, we want to hear from you! What you'll be doing: Leading implementation and client project execution Partner strategically with clients to assess their specific situations and needs. Map their current workflows, identify pain points, and implement solutions upon full rollout Develop and execute a client-specific project plan for the implementation of our Capital Management solution (including defining scope, objectives, timelines, and deliverables) Guide clients through the set-up process, including system configuration, user access, and platform training. Problem-solve alongside clients and Product/Engineering as needed In partnership with the RigUp Supply Chain team, develop a vendor onboarding strategy, including prioritization, communication cadence and templates, while updating Clients on progress or escalations Coordinate with the Vendor Operations team to ensure all vendors are fully onboarded onto the platform within required timeframes, ensuring adherence to compliance standards Collaborate with RigUp Product and Invoicing teams to establish account configurations and ensure successful vendor and client transactions. Ensure fast and thorough onboarding of new clients with close collaboration, while educating them on platform functionality and best practices to drive maximum value. Ensure no unnecessary delays in the implementation process, and continue to sell the customer on why implementing our solution is a high-value initiative Ongoing Client Account Management: Build and maintain strong relationships with existing and new users at Client to understand and champion their evolving needs. Serve as their primary point of contact throughout their lifecycle with RigUp Capital Management Create and align with clients on a Client Success Plan that will lead to client value, and identify areas for commercial opportunities and success with customers Monitor client usage of our solution and proactively identify areas for improvement (for clients, vendors, and RigUp) to maximize the value they are able to get from working with us Synthesize and champion client feedback internally. Partner with the product team to ensure customer feedback is reviewed and prioritized Maintain a high level of product proficiency and continually guide / train clients on new features, updates, and best practices to achieve their unique goals Cross-functional Partnership: Partner with Sales teams throughout the client lifecycle to ensure smooth renewals and proactively identify opportunities to upsell Partner with the leadership team to define client value, desired client outcomes, and the best in class approach to servicing our clients to ensure that our solutions not only meet but far exceed their expectations of value Experience and Education Requirements: 3-5 years experience and proven success in end-to-end project or client management that includes partnering with customers Proven ability to partner effectively with cross-functional teams and influence outcomes that lead to customer success Experience quickly learning new systems and tools and navigating them to understand root causes of issues or ways to make improvements Effective communication and relationship building skills Strong analytical and problem-solving skills, coupled with adaptability to address evolving client, vendor, and internal needs and unexpected challenges Exceptional organizational skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and maintain attention to detail in a fast-paced environment A passion for delivering exceptional service and continuously seeking ways to enhance the client experience Undergraduate degree in Business, Operations, Engineering or a related field, or commensurate professional experience Additional experience preferred but not required: Experience working in the Oil & Gas industry or related energy fields Experience in account management with a proven track record of success Experience with data analysis and visualization Background in change management, helping customers navigate organizational change associated with the adoption of new software and processes Essential Job Functions: Regular, on-time attendance Ability to travel 25% of the time Ability to communicate effectively Ability to use office equipment such as a computer, copier and telephone Ability to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and Excel Occasionally remain in a stationary position, often standing or sitting for prolonged periods Constantly remaining in a stationary position, often standing or sitting for prolonged periods Ability to manipulate office equipment such as a computer, copier and telephone More than a job: Between now and 2050, global energy demand is forecasted to rise nearly 50%, which is a staggering number. With every step forward - AI, electrification, you name it - that bar may still get higher. RigUp is uniquely positioned to empower the biggest industry in the world to work smarter - and move faster - in the race to rise to this challenge. The world depends on it. We recognize that making an impact matters to you and we believe in providing an environment that fosters your growth. We use data to drive our decisions and improve the experience of the workers and clients we serve. With mutual respect for each other, we continually collaborate to find the best solution. We support you with: For eligible roles: Flexible paid time off for full-time employees Medical, dental, and vision insurance Telehealth 401(k) with company matching contribution Flexible remote work support where applicable WFH Contribution Wellness allowance Calm App Learning opportunities Financial planning support Parental leave Employee Assistance Program Pet Insurance Opportunity to earn bonus, commission, and/or equity Onsite Gym RigUp is committed to providing an environment where all people feel belonging, mutual respect, and the freedom to be their authentic selves. We welcome applicants of all gender identity and expression, sexual orientation, neurodiversity, educational background, religion, ethnicity, disability, age, veteran status, and citizenship. We'd love to learn what you can add to our team. Who we are: What began as a workforce management platform for Oil & Gas has since grown to serve the biggest companies in energy across both workforce and vendor management, absorbing much of the supply chain complexity these energy companies face and making it easier, faster, and safer to get work done. To date, RigUp has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth. We'd love to share more through the interview process and look forward to learning more about your journey.

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The RoleThe Customer Success Manager (CSM) is responsible for building and maintaining strong, high level (i.e. key decision makers, influencers and senior management) trusted advisor relationships within assigned accounts ensuring high levels of customer satisfaction and ROI tied to business initiatives, leading to positive references, secure renewals and engagement in user group activities. We are looking for a passionate and experienced individual, able to help a portfolio of customers achieve their business goals by leveraging our solutions and collaborating with the broader internal AspenTech team to actively support customer objectives and proactively resolve risks. Customer Success Managers must be results driven and align our success with customer business initiatives by possessing an unrivaled sense of ownership, collaboration, drive for resolution, and dedication to helping each customer.Your Impact Owns the customer experience, journey and renewal results for your assigned enterprise and key accounts, ensuring alignment with internal stakeholders such as the sales account management, executive sponsors and cross functional counterparts. Develop and focus on customer trust and alignment for customer advocacy. Build and nurture key decision makers, influencers and senior management relationships across top accounts to solidify our partnership and commitment to the customer. Understands the customers' business environment, challenges and opportunities, and aligns AspenTech's initiatives with the customers' initiatives, ultimately, aligning AspenTech's success to the customers' business initiatives to ensure customer retention. Uncovers and mitigates any risk that threatens the customers' satisfaction, renewal or growth; conceive and execute risk mitigation plans by utilizing all available AspenTech resources. Collaborates with internal implementation consultants, sales account managers, and renewal representatives to develop and execute plans which ensure satisfaction, positive references, secured renewal and expansion opportunities for sales action, where appropriate. Work as part of the team to develop strategies for scaling customer engagement. Ability to effectively facilitate and lead cross-functional teams and resources; manage both with and without organization authority. Acts as a trusted advisor throughout the entire lifecycle of a customer account following the initial sale through successful adoption and ultimately renewal. Proactive review of customer health indicators, customer contact and on-site visits to perform high level Executive Business Reviews with key stakeholders, user group meetings, Road Maps, etc., to improve relationship and plan strategically with customers to help them meet their objectives through the use of our products and services Delivers product insight and strategy advice for sales enablement, communication, competency development and training initiatives. Responsible for nurturing assigned account base into long term strategic partnerships and adoption of solutions. What You'll Need Bachelor's Degree in a engineering or business related field, or equivalent relevant experience. 5+ years of experience in Customer Relationship Management / Customer Success Management / Project Management or equivalent relevant experience. 3+ years serving process refining and/or upstream, or related industry, is preferred. Excellent communication skills, both written and verbal. Excellent project management, time management skills, organization skills, and attention to detail. A verifiable track record of consistently meeting and exceeding financial goals or business objectives. Proven ability to effectively facilitate, lead cross-functional teams and project manage. Experience with managing multi-million-dollar portfolios preferred. Skilled at building relationships with key decision makers, influencers and senior management within an account. Strong self-motivation, agility and business acumen. Travel up to 25% #LI-WJ1

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. As a Customer Success Manager (CSM) focused on maritime clients, your mission is to ensure our shipping, trading, and logistics clients extract maximum value from Kpler's maritime intelligence solutions. You'll act as their trusted advisor and advocate-bridging their operational needs with the best of what Kpler offers. Expect a dynamic environment, deep industry learning, and the opportunity to build meaningful client partnerships.Responsibilities: To always maintain a meaningful level of engagement with clients and be the key point of contact for inquiries from client Coach users to be experts on our terminal, Excel add-in, API and data integration. Help the commercial teams uncover upsell/cross-sell opportunities based on clients' needs. Proactively align client's goals with Kpler's. Help to continuously improve the Kpler Customer Success process (knowledge base articles, internal tools, support FAQs, etc.); Ensure that appropriate client contacts, documentation, reviews and projects are added to Salesforce and are up-to-date; You'll be in touch with clients every day either by email, phone, video calls and face to face to help them in a myriad of topics (product usage, new features, support, etc) while always taking into account their individual needs. To enable the client to use the solution at its maximum potential, you'll need to liaise with different teams at Kpler, such as Sales, Product or Engineering. Skills and Experience: +5 years of customer success management experience in the maritime industry. Experience working with B2B customers (100+ users and owned book value >$2M ARR). Outgoing, personable, and a client-focused person. Has the ability to articulate technical concepts with both technical and non-technical audiences. Whilst experience with programming languages is not mandatory for this role, experience with API would be beneficial. Someone who is empathic, listens, and understands the customer's needs through strong relationship-building. Capable of adapting to the needs of shipping companies and/or shipping arms of physical trading houses/energy majors. Genuinely care about your clients and take ownership of projects. Why Kpler: Work with a diverse and global team of experts. Engage with an essential, fast-evolving industry that impacts global trade. Own your success and help maritime clients make smarter, faster decisions. Be part of a company that values innovation, transparency, and growth. We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us? We make things happen We act decisively and with purpose, going the extra mile. We build together We foster relationships and develop creative solutions to address market challenges. We are here to help We are accessible and supportive to colleagues and clients with a friendly approach. Our People Pledge Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team. Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer. By applying, I confirm that I have read and accept the Staff Privacy Notice

Customer Success Manager, Power & Renewables At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy. The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds. Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow. We will be seeking a highly driven Customer Success Manager to join our Sales team in Austin, Houston, or Denver. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Enverus is the right company at the right time. Performance Objectives * Execute annual sales goals and meet targets for account growth on a monthly/quarterly/annual basis * Team with Technical Advisors to effectively present a value proposition to capitalize on new upgrade and upsell opportunities * Team with Customer Education Managers to identify opportunities for increased ROI within your account base. * Provide quarterly, semi-annual, and annual forecasts within an acceptable accuracy rate * Deliver client feedback to marketing and development teams to build more effective products and services. Competitive Candidate Profile * Must have at least 5 recent years of experience managing energy vertical accounts with Power & Renewables experience a plus * Experience working with complex contract renewals is required. * Be able to upsell various clients as well as resolve customer issues. * We are looking for a team player, that can be autonomous when required. * The intangibles include being driven by results, high goal orientation, working with urgency. In other words, you MUST have a strong motor! * Proven experience managing a customer life cycle/sales process. * Experience in the Power & Renewables space is preferred. * Must know the outside sales process as well as internal account management/retention with the ability to demonstrate expertise in an enterprise sales process (CLC markers, discovery, value proposition, buying process, decision-makers, risk mitigation, retention, and closing). * Demonstrated experience forecasting new business on a monthly, quarterly, and semi-annual basis. Enverus offers comprehensive benefits to our employees to include: * Medical * Dental * Vision * Income Protection (disability, life/AD&D, critical illness, accident) * Employee Assistance Program (EAP) * Healthcare Spending Account (HSA), Commuter * Lifestyle & Wellbeing Program * Pet Insurance This role is eligible for: Commission Salary Range: 75,000 - 90,000 base salary/ 70,000 - 90,000 commission USD

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you're joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Success team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers' needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Responsibilities Description The Customer Success team focuses on ensuring customers achieve their desired outcomes with our products through satisfaction, retention, and growth. Your day-to-day job will consist of: * Cultivate and nurture strong relationships with customers, serving as the trusted advisor in their journey with PowerSchool * Collaborate with customers to maximize the adoption and utilization of PowerSchool products, ensuring they derive maximum value from our solutions * Develop and implement tailored Success Plans for strategic customers, aligning their goals with PowerSchool's solutions to drive mutual success * Conduct regular EBRs to review overall relationship health, address challenges, and identify opportunities for enhancement. * Work closely with internal teams, including Sales, Support, Professional Services, and Product to ensure value delivery for customers. * Proactively lead discussions with internal stakeholders to mitigate risk and improve the overall health of the customer relationship. * Act as a customer advocate within PowerSchool, providing insights and feedback to contribute to the continuous improvement of our products and services. * Strategize on renewals working closely with the rest of the Account Team * Effectively forecast customer health and risk of attrition. * Collaborate with sales teams to ensure growth attainment and increased footprint Qualifications Minimum Qualifications * 5 years prior experience in a Customer Success, Account Management, or technical support role. * Bachelor's degree or equivalent, or equivalent years of relevant work experience. * Attention to detail and a strong bias for action * Strategic thinking with the ability to align solutions to customer goals. * Proficient in Microsoft Office suite * Mastery level of delivering difficult messages when necessary * Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes Preferred Qualifications * Salesforce experience preferred * Understanding of K-12 education systems and technology preferred * Software-as-a-service (SaaS) experience preferred * Associate's degree or equivalent work experience Compensation & Benefits Compensation & Benefits PowerSchool offers the following benefits: * Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D) * Flexible Spending Accounts and Health Savings Accounts * Short-Term Disability and Long-Term Disability * Comprehensive 401(k) plan * Generous Parental Leave * Unrestricted paid time off (known as Discretionary Time Off - DTO) * Wellness Program, including ClassPass & Employee Assistance Program * Tuition Reimbursement * Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage A reasonable estimate of the base compensation range for this position is $58,700 - $79,400 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.

At Amegy Bank, everyone counts! Your contributions are valued, and everyone is given the opportunity to grow in their career. We're committed to doing the very best for our customers, our communities, and our employees. We are looking for an experienced Healthcare Lending Relationship Manager to join Amegy's Healthcare and Not for Profit team in Austin, Dallas, Houston, or San Antonio, TX. This role focuses on identifying appropriate lending opportunities, soliciting, and developing all types of business activity specializing in commercial loans. Our Lenders act as the principal account and relationship manager for new and existing clients in the Healthcare/Not for Profit space. Ideal candidates will have the skills and experience necessary to: Developing strong, low risk commercial relationships while maintaining quality customer service. Act as the principal account and relationship manager for new and existing clients. Maintain a high level of client satisfaction by generating, managing and servicing a portfolio of clients. Develop, generate and follows-up on new client leads through existing clients and referrals from other bank departments. Call on existing relationships to review portfolios and makes recommendations as needed. Responsible for sales, credit analysis, proper loan structuring, client interviewing and perceptive character judgment. Cross sell other bank products. Other duties as assigned Qualifications: Requires a bachelor's degree and 10+ years of directly related experience in Healthcare CRE and/or Corporate Healthcare. Formal credit training preferred. Strong underwriting skills required. Experience in banking sales production, particularly in making outbound sales calls preferred. Local business and market knowledge preferred Must have knowledge of banking products and procedures, consumer and commercial credit structuring. Must have strong sales, client product and relationship management skills. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products

Job Description Job Title: E-commerce Fulfillment Customer Success Manager Reports To: Director of Operations Classification: Full-Time, Hybrid, Exempt Compensation: $55,000-$61,000, Health, dental, and vision insurance, Paid time off (PTO), holidays, and parental leave, 401(k) or retirement savings plan Location: Houston, TX Company Overview Our company is a customer-focused third-party logistics provider specializing in e-commerce fulfillment for high-growth brands. We help online businesses scale by offering fast, reliable, and tech-enabled warehousing and shipping solutions tailored to the unique demands of modern commerce. Our mission is simple: to empower our clients to thrive by delivering world-class fulfillment with a human touch. With deep operational expertise, transparent communication, and a culture of continuous improvement, we serve as a true extension of the brands we support. Job Summary As E-commerce Fulfillment Customer Success Manager, you'll be responsible for managing all of our clients (over 150), ensuring exceptional onboarding, operational performance, and long-term satisfaction. You'll advocate for your clients internally, drive KPIs, and help build lasting partnerships that grow our reputation as a trusted fulfillment partner. Requirements & Qualifications to Get Job 3+ years of experience in customer success, account management, or client services-preferably in a 3PL, logistics, or e-commerce environment. 1+ years of experience in managing customer service teams Deep understanding of e-commerce fulfillment workflows, technologies, and service expectations. Proficiency in WMS systems and e-commerce platforms (e.g., Shopify, Amazon, TikTok Shop). Outstanding communication skills which build rapport, manage expectations, and navigate ambiguity. Strong data-driven mindset with experience analyzing KPIs and implementing process improvements. Demonstrated ability to manage multiple accounts and projects in a high-volume, deadline-driven setting. 18 years or older and legally authorized to work in the U.S. Able to communicate in English High school diploma / GED Wear personal protective equipment (PPE), including but not limited to: eye & hearing protection, gloves, steel-toed boots, hard hat, and flame-retardant work clothes, etc. Able to lift up to 25 lbs. & work in varying environmental conditions (heat, dust, noise, vibration, humidity). Preferences to Get Job Hands-on experience with Extensiv and Freshdesk (strongly preferred) What you do on Job Lead onboarding and integration efforts, including WMS setup, Application Programming Interface connections, and operational alignment. Develop and maintain customized SOPs for each client to ensure process clarity and alignment. Serve as the daily point of contact for client inquiries, updates, and escalations. Monitor fulfillment KPIs (order accuracy, shipping times, inventory health, returns) and drive continuous improvement efforts. Conduct routine client health checks, performance reports, and strategic business reviews. Identify upsell or cross-sell opportunities and collaborate with Sales to expand account value. Partner with Operations, Tech, and Inventory teams to ensure seamless execution and issue resolution. Maintain and track support tickets through platforms such as Freshdesk. Stay current on e-commerce trends, platform updates, and fulfillment best practices. Follow all company safety policies and procedures. Assist other processes as directed by the supervisor. We are an equal opportunity employer and comply with all applicable federal, state, and local employment laws, including those related to nondiscrimination, disability accommodations, and workplace safety. Qualified candidates of all backgrounds are encouraged to apply. For best results, please email ************************** with a copy of your resume.