Post Job

Customer Success Manager Jobs in Broussard, LA

- 58 Jobs
All
Customer Success Manager
Account Manager
Manager, Client Solutions
Strategic Accounts Manager
Business To Business Sales Manager
Sales Manager
Customer Engagement Manager
Customer Service Manager
Regional Manager
Client Services Manager
Commercial Sales Manager
National Sales Manager
Client Partner
  • Customer Engagement Manager

    Petsmart 4.3company rating

    Customer Success Manager Job 8 miles from Broussard

    ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As part of the Department Manager team, you'll ensure that the store runs smoothly-from head to tail. From motivating associates to ensuring we have the right product on the floor, our Department Managers drive the success of our stores by ensuring our customers have an engaging, personalized shopping experience. ABOUT YOUR ROLE: In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. So, as a PetSmart Customer Engagement Manager, you'll help lead the store team in the following areas: * Pet Parent Engagement: You'll set the standards for customer engagement, ensuring that every pet and pet parent has a positive experience in our stores. You'll have fun getting to know the customers and their pets so you and the team can create a personalized shopping experience. * Associate Leadership: Our associates are key to making great experience in our stores. As the Associate Lead, you'll help to lead a team who are as passionate about pets as we are. You'll lead a team of retail and pet care associates who will ensure a safe, clean, and fun environment for our pets and pet parents. * Overall Retail Initiatives: Creating an exceptional customer experience is a top priority for all our leaders. From ensuring our associates have extensive knowledge of pet solutions to building connections with pet parents, our leaders ensure a safe and fun environment in our stores. ABOUT YOUR CAREER: Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: * Gain experience in a different business unit-from the store to the salon or the Pets Hotel * Develop your leadership skills as an Assistant Manager or Store Manager * Tackle the challenge of a new store opening * Transfer to any one of our 1600 stores nationwide THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the . * It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! * It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!! * It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! * It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. * It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. * It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. We look forward to seeing your application to join our Department Management team! This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. This position is also eligible for benefits as described at ********************************** PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles, San Francisco, and Waterloo Fair Chance Initiative for Hiring. Applicants must be the age of 18 or over, unless located in Montana or where otherwise required by local or state law.
    $60k-108k yearly est. 21d ago
  • Strategic Account Manager

    Total Safety Careers 4.4company rating

    Customer Success Manager Job In Broussard, LA

    Total Safety is looking for a Strategic Account Manager to join their safety conscious team! The Strategic Account Manager (SAM) serves as the primary organizational sales representative to the assigned Strategic Accounts (owner accounts) in their region. The SAM maintains the overall relationship of the account and is responsible for creating value and client engagement at all levels of the organization and within all lines of business. By developing innovative solutions, selling integrated/bundled services, and leveraging Total Safety's size and geographic footprint, the SAM is focused on strategically building and growing Total Safety's national and multi-national account contracts to their maximum potential. About Total Safety Total Safety is the world's premier provider of integrated safety and compliance services and the products necessary to support them, including gas detection, respiratory protection, safety training, fire protection, compliance and inspection, industrial hygiene, onsite emergency medical treatment/paramedics, communications systems, engineered systems design, and materials management. Our Core Values are People, Safety & Wellbeing, Accountability, Responsibility, Empowerment, Honesty, Transparency, and Integrity. Specific Job Duties and Responsibilities: Engage clients in business challenges and help them resolve or mitigate health, safety, and environmental (HSE) challenges. Meet and exceed sales revenue goals. Meet and exceed strategic objectives to grow national and multi-national accounts and cross-sell additional products/services. Accurately identify and forecast sales opportunities. Act as a leader and role model within the organization. Demonstrate an elevated level of knowledge of assigned markets, prices, legislation, suppliers, industry trends, and contract structure. Navigate internal/external economic factors (cost, margins, profit impact of decisions) affecting assigned areas. Understand multi-site contract negotiations. Experience: Minimum Three to five (3-5) years of high-level, conceptual sales experience (outside sales). One to two (1-2) years of downstream experience with refineries and chemical plants, with knowledge and understanding of culture, roles, language, and processes.  The ideal candidate has a proven record of accomplishment and solid understanding of the Oil and Gas industry and the downstream environment. They are strategic thinkers who can maximize sales opportunities and want to take their career to its maximum potential. A natural born problem solver with strong interpersonal skills that enable them to communicate with all levels of internal and external contacts. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, and stoop, kneel, or crouch. Uses hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Total Safety and its subsidiaries afford equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. Total Safety is an Equal Opportunity Employer.  #LI-NK1
    $46k-83k yearly est. 16d ago
  • Client Service Manager III

    Arthur J Gallagher & Co 3.9company rating

    Customer Success Manager Job 8 miles from Broussard

    Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Future opportunity for a Senior Client Service Manager. While this role is not currently open, we are always looking to connect with talented professionals like yourself for upcoming opportunities. How you'll make an impact We are looking for an experienced Senior Account Manager/Senior Client Service Manager who will be responsible for the day-to-day, account management of Gallagher's relationships with assigned clients as their primary role. You will support the senior servicing staff/service teams to identify and meet client needs and thereby retain and grow a profitable book of business. Through service, pricing, consultation, and reporting, you will promote the value Gallagher delivers to clients. What a day will look like * Assist Client Service Supervisor or Client Service Executive with day-to-day coverage questions and contract reviews. * Proactively coordinate renewal cycle to ensure all necessary steps are completed in a timely fashion. * Answer client questions on applications and requested renewal information. * Communicate and maintain good working relationships with markets. * Assist in preparing renewal strategy documents and proposals. * Prepare and/or check market submissions. * Analyze quotes from carriers and negotiate terms and conditions. * Responsible for binding of renewal coverage and the accuracy of programs that are bound. * Process certificates, endorsements, invoices, policies, endorsements, and audits. * Responsible for certificates, endorsements, audits, invoicing, and policy checking. * Provide a high level of day-to-day technical support to the team. * Ensure that all documentation is received on a timely basis and is accurate. * Manage policy and endorsement follow up system, including maintaining reminder system. * Prepare proposals and presentations to existing clients and prospective new clients. * Navigate carriers' web sites to obtain endorsements, loss runs, renewal policies, and invoices. * Communicate with markets for renewal policies, endorsement requests, and invoices. * Assist other team members to balance workloads when needed. * Provide backup for other team members during their absence. * Undertake various duties as assigned. Skills and experience that will lead to success * Strong technical property and casualty knowledge * Background in account management, servicing, placement and negotiation of property and casualty coverages * Ability to solve problems and think independently * Strong written and verbal communication skills * Ability to pay attention to detail while working under pressure * Ability to organize, prioritize, monitor and control workflow, with close attention to deadlines * Be energetic/have a sense of urgency * Positive and flexible attitude About You Required * Current Property and Casualty License. * Bachelor's degree with 5+ years client service and/or claims management experience-OR-High School degree/GED with 10+ years client service and/or claims management experience. Preferred * Commercial (property/casualty) insurance knowledge and experience managing client relationships. * Solid financial acumen. Behaviors * Proficient in using technology as a tool to maximize productivity and quality. * Strong written and verbal communication skills. * Comfortably engage others in consultative discussion. * Effectively manages/balances multiple and sometimes competing priorities. * Works in a self-directed manner. #LI-WM1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: * Medical/dental/vision plans, which start from day one! * Life and accident insurance * 401(K) and Roth options * Tax-advantaged accounts (HSA, FSA) * Educational expense reimbursement * Paid parental leave Other benefits include: * Digital mental health services (Talkspace) * Flexible work hours (availability varies by office and job function) * Training programs * Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing * Charitable matching gift program * And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
    $51k-84k yearly est. 26d ago
  • Tax Partner- Private Client Services (PCS)

    Eisneramper 4.8company rating

    Customer Success Manager Job 8 miles from Broussard

    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. We are seeking a Tax Partner for our Private Client Services (PCS) team in our Baton Rouge, Louisiana location. In this role you will be involved both in new business opportunities as well as servicing existing long standing clients in a compliance/consulting role. You will also be involved in thought leadership opportunities, technology initiatives, as well as developing and mentoring staff. What it Means to Work for EisnerAmper: * You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry * You will have the flexibility to manage your days in support of our commitment to work/life balance * You will join a culture that has received multiple top "Places to Work" awards * We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions * We understand that embracing our differences is what unites us as a team and strengthens our foundation * Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work * Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts What Work You Will be Responsible For: * Perform partner level compliance review and tax return signoff * Handle client consultations on planning opportunities and changes in tax law * Working on proposals and assisting in developing new business * Meeting prospective clients and developing relationships with new and existing clients * Expanding services to existing clients * Supervising engagements and special projects undertaken by the firm * Overseeing all aspects of the client engagement * Supervising, training and evaluating advanced level staff * Coaching, mentoring and assisting staff so they can develop and assist in the growth of the tax function * Maintaining exceptional technical knowledge of new tax issues and general business trends that affect the client Basic Qualifications: * Bachelor's degree in accounting, law or equivalent field * CPA or JD required * 12+ years of progressive tax experience providing tax compliance and consulting services to high-net-worth individuals * 5+ years of supervisory experience, mentoring and counseling associates * Experience acquiring new clients and growing a book of business We strongly believe in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, EisnerAmper is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or protected veteran status, citizenship, or other protected characteristics under federal, state, or local law. About our Tax Team As the largest service line within the firm, EisnerAmper's Tax Group doesn't only provide trusted and innovative tax solutions to its clients, but it creates new opportunities for employees to grow, both personally and professionally. With a range of specialties based on location and industry, employees have the flexibility to focus on the work they want to do and the autonomy to shape their careers in a fulfilling way. A hybrid between a general tax practice and a hyper-specialized firm, our culture is based on collaboration, innovation and transparency. For us, success is defined by working together, sometimes across specialties, to provide the best tax solutions to meet our clients' unique needs. Tax regulations and procedures are always changing, and so are we. All EisnerAmper tax employees are empowered to challenge the status quo by thinking outside the box and bringing new ideas to the table. Because when we can identify creative ways to reduce filing turnarounds or streamline compliance work, we're able spend more time conducting impactful business advisory services for our clients. About EisnerAmper EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: ********************************* #LI-JB1 Preferred Location: Baton Rouge
    $95k-124k yearly est. 37d ago
  • Client Manager, Employee Benefits - Insurance Advisory Solutions

    Brush Creek LLC 4.0company rating

    Customer Success Manager Job 8 miles from Broussard

    Client Manager, Employee Benefits - Insurance Advisory Solutions page is loaded **Client Manager, Employee Benefits - Insurance Advisory Solutions** **Client Manager, Employee Benefits - Insurance Advisory Solutions** locations Lafayette, Louisiana, USRemote US time type Full time posted on Posted Yesterday job requisition id JR106770 The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management The Client Manager, Employee Benefits services the employee benefit needs of our clients in a prompt and efficient manner. The Client Manager, Employee Benefits prepares all client presentations, including claim reports and renewal details, as well as preparing client data for marketing efforts to seek alternative coverages and plans. Principal Responsibilities: * Manage client service calendar including new client onboarding, processing and negotiating renewals for all lines of coverage, compliance alerts and updates, 5500 filings, plan documentation (SPDs, SBCs, Wrap Documents, certificates of insurance, policies, etc.), and Open Enrollment preparation and execution. * Prepare and present executive summaries for clients, including claim experience, benchmarking, rate renewals and exhibits, plan design alternatives, contribution modeling, and renewal recommendations. * Manage all policy activity aspects of assigned accounts * Present risks to the insurance marketplace for quoting, as needed * Communicate clear expectations to the client regularly, professionally, and proactively. * Maintain a priority for accuracy, timeliness and completion when interacting with current and prospective clients, the firm and insurance company partners, demonstrating strong organizational skills with high attention to detail * Manage client inquiries and work with insurance partners and/or internal teams to resolve client issues. * Conduct effective enrollment meetings, as needed with prepared collateral * Review existing programs to determine if additional lines of insurance should be added, and solicit proposals from the marketplace to suit the needs of the client. * Cultivate strong relationships with clients and insurance company partners * Responsible for knowing the requirements and attributes of all insurance company partners while maintaining in depth knowledge of the company and their website resources * Look for opportunities to improve the firm, business segment and processes. Brings issues and discrepancies to appropriate leadership Education, Experience, Skills and Abilities Requirements: * Strong presentation skills, both verbal and written communications * Current state License required * Bachelor's degree preferred plus 4+ years of related experience * Moderate to advanced knowledge of Microsoft Word, Excel, Publisher, Outlook, and PowerPoint and ability to learn any other appropriate insurance company and firm software systems * Demonstrates firm's core values, exuding behavior that is aligned with corporate culture OTHER: * Fast paced multi-tasking environment * Willingness to travel for internal and client meetings, as needed EEOC STATEMENT: * The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct. **#LI-JR1** #LI-Remote IND1 Click for some insight into our culture! The Baldwin Group (previously Baldwin Risk Partners) is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since 2011, we've evolved from a local business into a national firm with a vast network of specializations serving two million clients across the country. At The Baldwin Group, we provide solutions so our clients can pursue what's possible for themselves, their families, and their businesses. Whether renting a first apartment, opening a small business or taking a company public, we offer solutions to support clients at every step of their journey giving them peace of mind to pursue their purpose, passion, and dreams. We Protect the Possible.
    $52k-73k yearly est. 7d ago
  • Regional Manager

    Popeyes

    Customer Success Manager Job 8 miles from Broussard

    The Restaurant Regional Manager will lead the Popeyes restaurants. They are responsible for the consistent day-to-day operations, collaborating with the District Managers and General Managers to build sales, market share, and profitability along with continuous people development. COMPETITIVE WAGES- plus bonus Essential Duties and Responsibilities Ongoing training/development of the Team and Managers Validate interviewing, hiring, and onboarding practices Execution of administrative plans and systems (Complaint resolution, approval processes, etc.) Period-based business planning Accountability for all controllable costs within budget including, but not limited to: Food Cost Labor Cost Supplies Cost Repairs and Maintenance Costs Employee Benefits: Car allowance Phone allowance Quarterly bonus Gas reimbursement Paid Time Off 401K Plan Medical Benefits: Medical Insurance Dental Insurance Vision Insurance
    $86k-134k yearly est. 60d+ ago
  • Client Manager, Employee Benefits - Insurance Advisory Solutions

    BRP Colleague 4.6company rating

    Customer Success Manager Job 8 miles from Broussard

    The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary: The Client Manager, Employee Benefits services the employee benefit needs of our clients in a prompt and efficient manner. The Client Manager, Employee Benefits prepares all client presentations, including claim reports and renewal details, as well as preparing client data for marketing efforts to seek alternative coverages and plans. Principal Responsibilities: Manage client service calendar including new client onboarding, processing and negotiating renewals for all lines of coverage, compliance alerts and updates, 5500 filings, plan documentation (SPDs, SBCs, Wrap Documents, certificates of insurance, policies, etc.), and Open Enrollment preparation and execution. Prepare and present executive summaries for clients, including claim experience, benchmarking, rate renewals and exhibits, plan design alternatives, contribution modeling, and renewal recommendations. Manage all policy activity aspects of assigned accounts Present risks to the insurance marketplace for quoting, as needed Communicate clear expectations to the client regularly, professionally, and proactively. Maintain a priority for accuracy, timeliness and completion when interacting with current and prospective clients, the firm and insurance company partners, demonstrating strong organizational skills with high attention to detail Manage client inquiries and work with insurance partners and/or internal teams to resolve client issues. Conduct effective enrollment meetings, as needed with prepared collateral Review existing programs to determine if additional lines of insurance should be added, and solicit proposals from the marketplace to suit the needs of the client. Cultivate strong relationships with clients and insurance company partners Responsible for knowing the requirements and attributes of all insurance company partners while maintaining in depth knowledge of the company and their website resources Look for opportunities to improve the firm, business segment and processes. Brings issues and discrepancies to appropriate leadership Education, Experience, Skills and Abilities Requirements: Strong presentation skills, both verbal and written communications Current state License required Bachelor's degree preferred plus 4+ years of related experience Moderate to advanced knowledge of Microsoft Word, Excel, Publisher, Outlook, and PowerPoint and ability to learn any other appropriate insurance company and firm software systems Demonstrates firm's core values, exuding behavior that is aligned with corporate culture OTHER: Fast paced multi-tasking environment Willingness to travel for internal and client meetings, as needed EEOC STATEMENT: The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct. #LI-JR1 #LI-Remote IND1 Click here for some insight into our culture!
    $72k-103k yearly est. 33d ago
  • Client Manager, Employee Benefits - Insurance Advisory Solutions

    BRP Group, Inc. 3.8company rating

    Customer Success Manager Job 8 miles from Broussard

    The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary: The Client Manager, Employee Benefits services the employee benefit needs of our clients in a prompt and efficient manner. The Client Manager, Employee Benefits prepares all client presentations, including claim reports and renewal details, as well as preparing client data for marketing efforts to seek alternative coverages and plans. Principal Responsibilities: * Manage client service calendar including new client onboarding, processing and negotiating renewals for all lines of coverage, compliance alerts and updates, 5500 filings, plan documentation (SPDs, SBCs, Wrap Documents, certificates of insurance, policies, etc.), and Open Enrollment preparation and execution. * Prepare and present executive summaries for clients, including claim experience, benchmarking, rate renewals and exhibits, plan design alternatives, contribution modeling, and renewal recommendations. * Manage all policy activity aspects of assigned accounts * Present risks to the insurance marketplace for quoting, as needed * Communicate clear expectations to the client regularly, professionally, and proactively. * Maintain a priority for accuracy, timeliness and completion when interacting with current and prospective clients, the firm and insurance company partners, demonstrating strong organizational skills with high attention to detail * Manage client inquiries and work with insurance partners and/or internal teams to resolve client issues. * Conduct effective enrollment meetings, as needed with prepared collateral * Review existing programs to determine if additional lines of insurance should be added, and solicit proposals from the marketplace to suit the needs of the client. * Cultivate strong relationships with clients and insurance company partners * Responsible for knowing the requirements and attributes of all insurance company partners while maintaining in depth knowledge of the company and their website resources * Look for opportunities to improve the firm, business segment and processes. Brings issues and discrepancies to appropriate leadership Education, Experience, Skills and Abilities Requirements: * Strong presentation skills, both verbal and written communications * Current state License required * Bachelor's degree preferred plus 4+ years of related experience * Moderate to advanced knowledge of Microsoft Word, Excel, Publisher, Outlook, and PowerPoint and ability to learn any other appropriate insurance company and firm software systems * Demonstrates firm's core values, exuding behavior that is aligned with corporate culture OTHER: * Fast paced multi-tasking environment * Willingness to travel for internal and client meetings, as needed EEOC STATEMENT: * The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct. #LI-JR1 #LI-Remote IND1 Click here for some insight into our culture!
    $66k-102k yearly est. 37d ago
  • Commercial Sales Manager

    Autozone 4.4company rating

    Customer Success Manager Job In Broussard, LA

    AutoZone is committed to being an equal opportunity employer. We offer opportunities to all job seekers including those individuals with disabilities. If you require a reasonable accommodation to search for a job opening or to apply for a position with AutoZone, please contact us by sending an email to: ************************** This email box is monitored by Human Resources and is designed to assist job seekers requiring reasonable accommodation in the job search or application process due to a disability. We appreciate your patience as a response may take up to four business days. Please include the following information in your email: * • The specific accommodation requested to complete the search or application process * • The job title and location for which you are searching or would like to apply Please be aware that any emails sent for requests not related to a disability (such as application status, etc.) will not receive a response. Thank you, AutoZone Human Resources Customer Satisfaction **Commercial Sales Manager** JOB\_DESCRIPTION.SHARE.HTML CAROUSEL\_PARAGRAPH JOB\_DESCRIPTION.SHARE.HTML * Broussard, Louisiana * Stores - Commercial * USA3866S418OM AutoZone-US mail\_outlineGet future jobs matching this search or ** Job Description** The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The CSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday. **Responsibilities** * Achieve growth and hit sales targets by successfully maintaining and developing commercial sales. Develop new accounts through face to face and telephone contact with potential customers * Act as the primary contact for commercial customers; Actively maintain open lines of communication between AutoZone and commercial customers * Ensure efficient delivery of products by planning delivery routes and managing drivers. Ensures appropriate delivery documentation is generated for each delivery * Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; Conduct research to guarantee the customer is offered the ‘right part for the right price' * Maintain records and billing for commercial accounts; processes returns and reconciles accounts * Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised. Contribute to the AutoZone ‘one-team' environment by assisting customers and AutoZoners with various aspects of the business * Build and maintain strong relationship with management team. Assists with training and developing drivers, commercial specialist, and other AutoZoners as directed by the SM or DM * Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) * Follows proper accident and claim procedures. Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status * Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues. **Requirements** * High School Diploma or equivalent * Basic knowledge of automotive parts is required * Effective leader with excellent communication skills, strong decision making abilities, and excellent selling skills * Ability to lift, load, and deliver merchandise * Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts **Benefits at AutoZone** AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: * Competitive pay and paid time off * Unrivaled company culture * Medical, dental, vision, life, and short- and long-term disability insurance options * Health Savings and Flexible Spending Accounts with wellness rewards * Exclusive Discounts and Perks, including AutoZone In-store discount * 401(k) with Company match and Stock Purchase Plan * AutoZoners Living Well Program for mental and physical health * Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit **Fair Chance Statement:** An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: *Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.*
    $57k-77k yearly est. Easy Apply 14d ago
  • Licensed Insurance Customer Service

    Clay Stewart-State Farm Agency

    Customer Success Manager Job 49 miles from Broussard

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. You will receive: $15 - $25/hour based on licensing and experience Commission opportunity for licensed staff Paid time off (vacation and personal/sick days) Retirement plan Valuable experience Growth potential/Opportunity for advancement within my office style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; line-height: 25px;">Requirements Customer service experience preferred SalesForce experience preferred Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license required Life and Health license (must be able to obtain within 3 - 6 months of hire) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
    $15-25 hourly 25d ago
  • Account Manager

    John H. Carter Company 4.5company rating

    Customer Success Manager Job 8 miles from Broussard

    ESSENTIAL RESPONSIBILITIES * Focuses on value the Customer needs * Build strong, mutually beneficial, enduring Customer relationships * Understands and communicates Customer needs and business strategy/initiatives to ensure continued leadership in delivering creative solutions * Support our customers' drive/need for project execution, operational efficiency and effectiveness * Support our customers' needs from the day-to-day support required from our customer service, inside sales, field service technicians and manufacturer's support teams * Maintains a high degree of industry knowledge and awareness including trends, technology advancement, significant accomplishments by others in the business, state of the competition, and significant events related to the Company's business and the customer businesses. * Identifies, establishes, and maintains business relationships with customers final decision makers and managers who influence the selection of solutions. * Maintains a thorough understanding of the customer's business, including products and processes, markets served, key customers, industry dynamics that effect the customer's business, and events that influence the customer's profits and therefore their accessible spend and drivers for that spend. * Identifies the customer's Critical Success Factors (CSF), Key Performance Indicators (KPI), and key initiatives to support development of account plans, sales strategies, and project justifications. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************.
    $32k-43k yearly est. 13d ago
  • Account Manager

    Triple-S Steel 3.4company rating

    Customer Success Manager Job In Broussard, LA

    Company Name: Tube Supply Account Manager Position Type: Full-Time; Non-Remote Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. Our steel tubular and bar products are tailored specifically to meet the demands of the oil and gas industry, including high pressure, high temperature (HPHT) and sour (H2S) well environments. Tube Supply clients are leading oil and gas service companies, OEMs, and manufacturing centers spanning as far as Canada and Mexico in addition to the United States. Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values: excellence, loyalty, and fun. These are seen throughout our interactions with customers, within the company, and in each of our employee's everyday lives. Responsibilities Description of Responsibilities: Serve as the primary contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction Drive sales growth by understanding customer needs, proposing tailored solutions, and promoting Tube Supply's products and services Oversee order processing from initiation to delivery, including managing inventory levels, tracking shipments, and troubleshooting any issues that arise Collaborate with internal departments such as Supply Chain, Operations, and Quality to ensure inventory availability and service delivery Visit customer sites to align with business needs Develop annual business plans for assigned accounts, collaborating with management for appropriate alignment and integration of company goals Approve MTR's to customer specifications Obtain quotes from vendors, manage relationships and ensure timely response and service quality Assist management and Quality Control with customer Non-Conformances (NCRs) Maintain accurate records of sales, orders, and customer interactions Provide regular updates regarding account performance and market trends Adhere to all HSE, QMS, and corporate policies Qualifications Required Skills and Experience: Minimum 2 years of experience in Sales or Sales Support role Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications High level communication, computer, and document processing skills Excellent critical thinking ability High level attention to detail Able to plan, prioritize, and multi-task
    $46k-76k yearly est. 12d ago
  • Residential and Small Business Sales Manager

    ADT Security Services, Inc. 4.9company rating

    Customer Success Manager Job 8 miles from Broussard

    The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure. Duties and Responsibilities: * Manage a staff of Sales Representatives responsible for selling products within assigned territory where territories may overlap between Residential and Small Business (Matrix) groups, maintaining assigned sales quota and following established guidelines. * Recruit, train, and coach new sales representatives. * Implement and administer sales programs in Matrix markets to maximize opportunities. * Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings. * Develop sales representatives for advancement and success by appraising and communicating performance and job expectations. Education/Certification: * College Degree in Sales and Marketing or other related degree, or equivalent. Experience: * 3 to 5 years proven previous sales/sales supervisory experience. Skills: * Excellent interpersonal skills. * Strong communication skills. * Flexible Style ("do whatever it takes" approach). * Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach. * Ability to travel, nights and weekends, to accommodate the Customer's agenda. * Strong analytical ability. * Demonstrated managerial skills.
    $46k-75k yearly est. 16d ago
  • Residential and Small Business Sales Manager

    Consumer Small Business

    Customer Success Manager Job 8 miles from Broussard

    The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure. Duties and Responsibilities: Manage a staff of Sales Representatives responsible for selling products within assigned territory where territories may overlap between Residential and Small Business (Matrix) groups, maintaining assigned sales quota and following established guidelines. Recruit, train, and coach new sales representatives. Implement and administer sales programs in Matrix markets to maximize opportunities. Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings. Develop sales representatives for advancement and success by appraising and communicating performance and job expectations. Education/Certification: College Degree in Sales and Marketing or other related degree, or equivalent. Experience: 3 to 5 years proven previous sales/sales supervisory experience. Skills: Excellent interpersonal skills. Strong communication skills. Flexible Style ("do whatever it takes" approach). Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach. Ability to travel, nights and weekends, to accommodate the Customer's agenda. Strong analytical ability. Demonstrated managerial skills. Qualifications
    $61k-112k yearly est. 13d ago
  • Account Manager (Sales Representative)

    Crescent Crown Distributing 4.5company rating

    Customer Success Manager Job 8 miles from Broussard

    Responsible for sales and service of full Company portfolio of beverage products and account management of retail customers in assigned territory by direct contact. Includes execution of sales plans and pricing promotions to achieve sales goals. Increases business and builds territory in terms of market share, sales, volumes, distribution, revenues, and profitability. Manages product placement and store standards set by Company and supplier partners. Develops expertise for building brands through displays, shelf and cold box management, pricing, on and off premise point-of-sale merchandising, on-premise promotions/features, and on-premise package/draft share dominance. Must provide a "best in class" level of customer service in a highly competitive market. Requirements (Include but not limited to): Must be at least 21 years of age; Valid Louisiana driver's license and acceptable driving record; Reliable personal vehicle for daily business use; If applicable, may be subject to the successful completion of pre-employment criminal background, motor vehicle record, D.O.T. safety performance and drug/alcohol history, employment/education verification, reference checks and post-offer physical examination and drug/alcohol screening in accordance with the Company's hiring process and substance abuse policies; Undergraduate college degree or acceptable position-related experience level; Minimum of one (1) year of sales experience, outside sales is strongly preferred; Excellent attention to detail and ability to work independently with little or no supervision; Highly professional, with ability to interface well with internal and external contacts; Ability to excel in a dynamic, fast-paced environment both individually as well as part of a team; Needs to be self-motivated, have a strong work ethic, and practice ethical conduct; Excellent customer relations skills; Excellent verbal and written communication skills required; Reports to work on a regular and timely basis, and ensures that work responsibilities are covered when absent; Extended hours may be required as service needs dictate; Ability to work under stress; Ability to perform tasks on a computer, tablet and/or other wireless device; Promotes and observes safety and security procedures, uses equipment and materials properly; Repeatedly bending, walking, standing, twisting and turning; Must be able to lift, push, pull or carry a minimum of 50 lbs. Consumer product industry sales experience preferred; Alcoholic beverage industry sales experience preferred; Beer industry sales experience preferred. Physical Requirements/Working Environment: Work indoors in a sedentary office setting; occasional visit to customer accounts. Ability to work under stress. Use arms/wrists/hands/grasp throughout entire shift. Sit, bend, stoop, squat, crouch, stand, walk and turn/pivot for up to 5 hours per day 5 days per week. See, hear, communicate with sufficient capability to perform assigned tasks and maintain proper job safety conditions. Warehouse environment; Exposure to extreme temperatures, fumes, dusty conditions, and outdoor weather conditions, including wet and/or humid conditions. Benefits Comprehensive benefits package in addition to competitive pay, in-house and external training programs and advancement opportunities. Benefits include: group health, FSA/HSA accounts, dental, vision, life, short/long term disability, critical illness, and accident insurances. We also offer paid time off (holiday, vacation, personal), retirement benefits (401k and Roth 401k) and many other benefits such as dependent tuition scholarship grants and wellness programs. Crescent Crown Distributing, LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $31k-41k yearly est. 60d+ ago
  • National Sales Manager - Business Card Consultant Sales

    U.S. Bank 4.6company rating

    Customer Success Manager Job 8 miles from Broussard

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** Manages a sales staff responsible for the sale of bank products and services for an assigned geographic region or segment. Makes sales directly and/or through assigned sales staff to prospects. Maintains and develops profitable relationships with customers. Establishes and achieves sales goals for the products and services sold. Attains revenue, volume, and market share objectives for an assigned staff and market area. Identifies trends to gain competitive advantage. Develops relationships with industry associations. Trains, motivates, and provides daily management to assigned staff. Basic Qualifications - Bachelor's degree, or equivalent work experience - Typically eight to 10 years of relevant experience Preferred Skills/Experience - Prior people management experience and effective coaching skills - Demonstrated new business development and relationship management skills - Advanced knowledge of sales and sales strategies - Effective verbal and written communication skills - Strong management and leadership skills - Effective customer service/relations skills - Thorough knowledge of banking products/services, banking operations, and current market trends - Ability to make important decisions independently **Location Expectations** _This role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week._ If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law **EEO is the Law** U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (********************************************************************************************* EEO poster. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $116,280.00 - $136,800.00 - $150,480.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. U.S. Bank accepts applications for this position on an ongoing basis.
    $116.3k-136.8k yearly 10d ago
  • Account Manager - Home Health

    Vital Caring Group Available Jobs

    Customer Success Manager Job 8 miles from Broussard

    Join VitalCaring as an Account Manager, Lafayette LA Come Home to VitalCaring where we have a heart for home health care! If you are searching for a new home for your career, come home to VitalCaring! Who Is VitalCaring VitalCaring was established in 2021 and is already one of the nation's leading home health and hospice providers with over 65 locations across the southeastern and southwestern U.S. VitalCaring's senior executive team, led by industry veteran, April Anthony, has decades of experience building outstanding home health care companies that have distinctive cultures and deliver exceptional quality. In this time of industry transition, come home to VitalCaring, an organization that knows the true value and impact that home care makes in the lives of our team members and the patients and families we serve. What Makes Us Special At VitalCaring our mission is to transform lives and foster hope through genuine caring. We accomplish this goal by assembling a team of like-minded individuals who are truly called to home health care and wake up each day committed to making a difference. As an organization, our promise is to fully support and empower our team members by providing them with all the tools and resources they need to be their very best at work and at home. For us, home-based care is so much more than business, it is our passion and that is why we are looking for an Account Manager who will bring their passion to work with them each and every day. How You Will Make a Difference As we expand our services in new and existing markets, we're looking for an Account Manager who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, Called to serve patients in their home. The Account Manager is the face of VitalCaring among physicians, hospitals, facilities, senior living communities, and professional associations. In this role, you gain the trust of those you serve by facilitating a seamless connection between referral sources and the essential home-based care patients need. As a result, your clients view VitalCaring as their preferred home health partner in caring for their patients. As the Account Manager, you will: Contribute to a culture of accountability and teamwork Cultivate and nurture relationships with referral sources Collaborate with leaders for continuous improvement Own individual sales goals Skills for Success Committed to delivering outstanding customer service in every interaction Solution-driven, execution-oriented, and responds with urgency Enthusiastic about being accountable for delivering measurable results within agreed timelines Compensation/Earning Potential: salary range is $60,000 - 75,000 with unlimited commission potential We offer team members the opportunity to build a positive future and to find the best and last job they will ever have. Our package includes: Competitive salary and bonus program Comprehensive health, dental and disability benefits 401(k) program with company match Generous paid time off Experience to Deliver on our Mission College degree, valid state driver's license, and reliable transportation. One year of home health or healthcare sales experience. Knowledge of business and fiscal management, governmental regulations, and accreditation standards. Come home to VitalCaring where you will find your passion, find your people and find yourself again. Together we can transform lives and foster hope through genuine caring. Explore your future with VitalCaring today.
    $60k-75k yearly 19d ago
  • Account Manager

    Us11345-Airgas Airgas USA

    Customer Success Manager Job 11 miles from Broussard

    R10057308 Account Manager (Open) In particular, you will: Establish and maintain clear and consistent lines of communication with internal departments relative to customer successes, customer failures, new customer developments, and other customer-specific information. Develop and execute plans to improve Airgas market share within the assigned sales territory. Prepare and deliver effective sales presentations and proposals to prospective customers. Qualify and pursue sales leads from other parts of the Airgas organization. Keep local, regional, and national Airgas management informed of territory performance, personal performance, and market trends. Maintains focus on safety in the workplace by complying with company safety procedures and practices. This is a full-time position with a competitive base and commission structure, and a competitive benefits package. Airgas values a great work-life balance and has unlimited potential for career growth. ________________________Are you a MATCH? Bachelor's degree in a science, business or related degree field required. In lieu of degree, consideration for up to 4 years of additional related experience may be accepted. A minimum of 3 years of prior outside business-to-business sales experience to include proven experience and success in solution-selling concepts and a demonstrated history of managing customers throughout a defined sales territory. Familiarity with industrial and specialty gases, industrial gas / welding supply sales a plus. Knowledge of customer segmentation and ability to prioritize the targeting of customers delivering the highest value to Airgas. Experience in collaborative, CSM platforms, such as Google Space and Salesforce. Proven success using a consultative sales approach providing multiple layers of value to a customer to establish a mix sales solutions and products Proven success of using their deep knowledge of customer's business, current macro- and microeconomic trends, industry trends, and potential new business opportunities. Must have excellent organizational, written and oral communication, listening and presentation skills. Reliable transportation, current driver's license, minimum liability insurance as required by state of vehicle registration. ________________________ We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children. _________________________ Your differences enhance our performance At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request. Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice
    $41k-70k yearly est. 7d ago
  • Solutions Sales Manager

    TASQ Staffing Solutions

    Customer Success Manager Job 8 miles from Broussard

    The Solution Sales Manager is responsible for helping the company obtain market share and financial growth by leading initiatives around lead generation, conversion, and account management. The role is also involved in product management processes of the company, defining the business model for each of the product offering and defining Go-To-Market (GTM) strategy. The successful Solution Sales Manager are responsible for the following: Ensure high levels of customer satisfaction through excellent sales service. Assess customers needs and collaborate with the team to develop a solution through the companys products and services Drive and create quote, proposals, contracts, and agreements of the proposed solution Achieve departments sales goals on a monthly, quarterly, and yearly basis, by implementing a structured plan to hit the set targets Provide detailed and accurate sales forecasts Go the extra mile to drive sales from existing and prospective customers Remain knowledgeable on products and services offered Cross sell and upsell products and services Able to define the companys solution selling process, from lead generation to conversion to handover; identify opportunities for improvement, and implement them Design and develop sales documents and templates (quote, proposal, contract, agreement, presentation materials, and other sales collateral) Identify opportunities for sales growth and expansion Work with Marketing in executing lead generation campaigns and initiate own lead generation effort, which includes but not limited to cold calling, digital networking, mining of existing databases, joining industry association, social media engagement, etc. Implement customer retention strategies to increase loyalty and retention rates Manage and maintain the sales pipeline and ensure all sales administration is kept current [FUTURE] Able to build and grow a sales team to support the growth of the company; fostering a competitive yet collaborative environment; recruit, hire and train sales team; develop individual quotas and assign territories for team members; coach, mentor and provide feedback to team members; assess individual performance through observation and measurement, and suggest corrective actions as needed. Requirements: Education Bachelors degree in Business, Marketing, Communications, or related field Prior Experience: Minimum of 5 years of experience in Sales and Solution Selling Proficient written and verbal communication Good planning and presentation skills Ability to adapt and develop solutions to customers needs with clear and decisive communication Demonstrated ability in business to business (B2B) Proficiency in Microsoft Office (Word, Excel, PPT), CRM system, and other relevant software Proven ability to meet sales quotas Additional Desirable Qualifications: Problem solving skills to propose mutually beneficial solutions Ability to multitask and prioritize workload Teamworking skills and a collaborative approach to work Ability to analyze sales figures and write reports Ability to set goals, plan and manage internal departmental projects and manage the risks involved Additional Information: Hybrid work arrangement Open to candidates located in Lafayette, Louisiana, or nearby areas Schedule: Monday - Friday 8am - 5pm CST
    $45k-85k yearly est. 60d+ ago
  • Sales Manager

    J Hospitality

    Customer Success Manager Job 48 miles from Broussard

    This position is responsible for using independent judgment and professional discretion to book substantial, profitable business into the hotel, taking into consideration the needs of the hotel as well as those of the client. This position must be able to take the general pricing guidelines and booking patterns into consideration and make sound business decisions that will positively impact the hotel's revenue. Failure to be successful at this may cause the hotel substantial financial hardship. ESSENTIAL FUNCTIONS Responsible for selling group rooms, servicing accounts, developing and following up on leads for assigned markets. Conducts effective sales programs in established group room markets by setting and achieving goals. Develops and implements new/special market programs when needed. Evaluates potential business for existing and new markets. Communicates accurate information on in-house groups to help hotel associates service their needs most completely. Maintains daily contacts with in-house groups. Anticipates (or reacts to) group problems and provides a solution. Maintains effective communications, with all those necessary, regarding group business, reports of conventions, copies of correspondence and memos. Prepares specialized reports, as needed. Understands forecasting month end report; assists in compiling reports when needed. Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business when needed. Ensures that all guest checks, payments, master folios and advanced deposits are submitted to Accounting; ensures that any other group information, which is necessary and/or helpful for successful convention business, is submitted to appropriate departments. Understands and works closely with Reservation Department to ensure target ceilings and rates are met. Represents company at trade association meetings to promote property. Full job description available upon request. Requirements EDUCATION & EXPERIENCE Must have a high school diploma or GED plus at least three (3) years of experience in hotel sales; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities. A bachelor's degree is preferred. Must have a high level of attention to detail. Must be able to establish and maintain effective working relationships with others. LICENSES OR CERTIFICATE CPR certification preferred.
    $45k-85k yearly est. 60d+ ago

Learn More About Customer Success Manager Jobs

How much does a Customer Success Manager earn in Broussard, LA?

The average customer success manager in Broussard, LA earns between $47,000 and $133,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.

Average Customer Success Manager Salary In Broussard, LA

$79,000
Job type you want
Full Time
Part Time
Internship
Temporary