Customer success manager jobs in Clarkstown, NY

Inside Sales Account Manager to fill in the New York Metro Area Pay: First year on target total compensation is $120,000 with no cap ($70,000 base) but you must have the following sales capabilities: You must have two years prior B2B sales success selling commodities into a highly competitive market. Does this describe you? You thrive when selling commodities against well-known, trusted and embedded brands. You are a sales performer with a proven track record of hunting and developing new business. You have an optimistic outlook, listen and ask questions with ease. You have no problem handling rejection, developing strong relationships early, and would describe your selling style as consultative. You excel at cold-calling on the phone, reaching decision makers, value selling, handling objections and set high success goals. A self-starter, you have a strong sense of urgency, and can work independently alongside a small team in a satellite location. You are adaptable, unafraid of new technology, goal-oriented, organized, and have strong written and verbal communication skills. You're comfortable in an inside sales role with a primary objective of growing existing accounts. You like being held accountable for Key Performance Indicators and know that “time kills all deals”. Prior success selling Industrial or Construction supplies to Construction Companies is helpful but not required. Familiarity with NetSuite ERP is helpful but not required. This position requires you to work in an office 5 days a week in Congers, NY. Job type: Full time Benefits Great medical, dental & vision benefits 401(k) matching program Generous paid time off and holiday policies Team-first mindset Career growth opportunities _________________ We are Great Place to Work certified, with 98% of team members stating they are proud to work for PowerPak! We are always looking for ways to put "People First". To learn more, check out our Core Values here: ********************************

Territory: Jersey City, NJ - Multi-Specialty Target city for territory is Jersey City - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Morristown, Edison, Clifton. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university 2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience. Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually Self-starter, with a strong work ethic, tenacity, and outstanding communication skills Adaptability: Ability to embrace change and work collaboratively in a fast-paced team environment. Problem-Solving: Proven analytical skills to identify solutions and overcome obstacles. Data Analysis: Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives. Must live within 40 miles of territory boundaries Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation. PREFERRED EDUCATION, EXPERIENCE AND SKILLS: Recent documented successful experience selling to general practitioners (GPs) and primary care centers. Prior experience promoting and detailing products specific to CNS/neuroscience Previous experience working with alliance partners (i.e., co-promotions) TRAVEL: Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Work location: Rye Brook, NY Salary Range: $60,000-$80,000 is what we expect to pay based on experience and qualifications. Role Summary: Associate Client Managers in the Private and Commercial Banking Group are key components in the single point of contact service model. ACM's will provide customer service, transaction support and general relationship maintenance for clients alongside providing administrative coordination and support to the banking group head and client managers in their banking group. Typical responsibilities include opening accounts, assisting customers with transactions, verifying customer information and documentation, fielding customer requests, consistently reviewing and adhering to bank policy, developing new bank business on a limited basis, providing support in the loan underwriting, documentation, and implementation processes, visiting clients, providing reports, and demonstrating products. Key Skills: * Customer service - being able to WOW our clients with the best service, treating them to feel as they are our ONLY client. * Communication - strong verbal and written skills * Multi-tasking - staying on top of multiple priorities with varying deadlines. * Process orientation - being able to adhere to the bank's policies and processes for task completion. * Being proactive - taking initiative and responsibility to resolve client problems under limited supervision. Technology Strengths: * Microsoft Outlook: primary communication method for internal and external clients * Microsoft Word: drafting customer correspondence or memos * Microsoft Excel: creating or updating client statements. * Salesforce and nCino knowledge are a plus. Must-Haves: * At least 6 years banking experience - preferably in a business/commercial banking or private client setting * A "can-do" attitude * The desire to learn and grow in a fast-moving organization. * The ability to occasionally travel to different work locations and client locations. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.

Want to join an expanding company in one of the world's fastest-growing industries? GENLED Brands is a global LED manufacturer with factories on three continents, producing architectural and signage lighting solutions sold in 66 countries. And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our team in East Rutherford, NJ. GENLED Brands is comprised of AgiLight, established in 2003, and Acolyte, which opened in 2009. GENLED Brands has invested heavily in new equipment and facilities. Now it's time for us to make a similar investment in people. Join a highly motivated, dedicated and friendly team with lots of advancement opportunities around the globe as we strive to provide our customers with a best-in-class experience. Responsibilities: Join a dynamic team as a Customer Success Manager, fostering client relationships and ensuring satisfaction in the LED lighting industry. Develop and present comprehensive reports and findings for executive-level meetings and quarterly business reviews. Oversee daily customer service operations, ensuring seamless interactions across email, phone and online platforms. Handle escalated customer concerns and resolve issues with professionalism and efficiency Work closely with the sales team to assist customers and help drive conversations. Train and supervise customer service representatives, fostering a supportive and high-performing team. Collaborate with logistics and warehouse teams to ensure smooth order fulfillment and delivery processes. Utilize customer service software such as Great Plains and Asana. Manage a portfolio of clients, addressing inquiries and providing tailored solutions to enhance their experience and retention. Collaborate with internal teams to streamline processes and deliver exceptional service to clients. Contribute to a fast-paced, innovative environment, driving customer satisfaction and organizational growth. Address complex client challenges and provide strategic solutions. Requirements: Associate's degree in business or relevant discipline with a minimum of 2 years of Customer Service Management and Sales Operations experience. Proven track record (knowledge of LED signage or LED architectural lighting industry is a plus) Working knowledge of Microsoft Dynamics Self-motivated, able to independently manage various activities with minimal supervision. Customer-oriented mindset Excellent communication, listening and collaboration skills with a problem-solving mindset. This position is subject to background checks. Benefits: Competitive compensation (based on experience) Comprehensive medical, dental and vision insurance Employer-paid life insurance 401(k) employer contribution Paid time off and holidays Dynamic work environment Opportunity for advancement Salary: 75k - 90k

Job DescriptionDescription: The Customer Success Manager is responsible for growing and adding a book of businesses by developing and nurturing the relationship between the Company's existing and new clients. This position will be a subject matter expert on the client organization and client structure. This position requires organizational skills, attention to detail, and impactful interpersonal skills both within and outside the organization. Ideally candidates are located near our NJ or NY offices but we are also open to facilities professionals located in other geographies. Job Responsibilities: • Negotiate contracts and close agreements to maximize profit. • Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors with assigned clients. • Take ownership of the designated client accounts, managing a ‘book of business' through their SLAs (Service Level Agreements), RFIs (Request for Information), and RFPs (Request for Proposals) processes and requirements. • Understand, interpret, and accommodate varied KPIs (Key Performance Indicators) as dictated by the designated clients. • Consistently review designated existing client accounts, identifying opportunities for new business ventures and upselling services to better serve their needs and exceed sales quotas. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) and prepare reports on account status. • Other duties as required or assigned. • Assist with high-severity requests or issue escalations as needed. Proficiencies: • Strong organizational skills • Attention to detail • Possess friendly and positive disposition • Adaptable and able to work in a fast-paced environment. • Ability to manage multiple projects at a time • Display effective communication skills • Negotiation skills Requirements: Supervisory Requirements: This position does not have direct-report supervisory responsibility but does serve as a coach and mentor within the Account team as well as for other positions within the company. Education/Experience: • College Diploma with three years' experience in project management, time management, and people management or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities to qualify. • Customer service experience, preferably in a retail, restaurant, or related environment. • Facilities management experience and familiarity with construction trade & processes, preferably in a retail or restaurant environment • To perform this job successfully, an individual should have basic skills in a work management system, proficiency in MS Office skills, and the willingness to expand their knowledge. Work Environment/Physical & Visual Demands: • This is a full-time position with 40 hours of work or more per week. Days and hours are typically within standard business hours, Monday through Friday from 8:30 a.m. to 5:00 p.m. EST. Though this is not an after-hours “on-call” position, availability to answer phone calls after normal business hours and on weekends is required as job duties demand. • This position requires extensive contact with people and local travel up to 10% may be required, based on the needs of the business. • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance. • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading. • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes

Come and join the world's leading provider of live IP video solutions. LiveU's patented cellular bonding technology is used by the world's top broadcasters (e.g. AP, BBC, CBS & CNN) and leading sports organizations (e.g. FIA World Rally Championship, NBA, LaLiga 2|3). LiveU offers a complete range of portable devices for live video coverage together with cloud-based management and video distribution solutions. Location: Remote or Hybrid, based on location, our offices located in Hackensack, New Jersey LiveU is the pioneer of bonded cellular technology that allows storytellers to share their content with their audiences from wherever and whenever the story is. As the market leader, our customers include nearly all of the biggest and best storytellers across news, sports, entertainment and digital, as well as communicators in fields as diverse as Pro-AV markets like Houses of Worship, Public Safety, Education, Non-Profit and Corporate. As the LiveU Customer Success Manager, you will fully own the relationship with our mid-market accounts. From onboarding, through implementation, continued support, and renewals, you will be responsible for the client life cycle of your book of business. You will help develop and implement a long-term strategic plan for scale clients, ensuring that these clients continue to receive stellar support and attention. Lastly, you will work closely with other teams at LiveU to surface customer feedback and facilitate growth opportunities when relevant. . Requirements Responsibilities: * Onboard and train new clients to LiveU's system. * Renew all the clients in your book of business. * Create and implement a scale client engagement strategy. * Provide sales support to all assigned accounts * Work with the clients to identify and close upsell opportunities. * Work closely with the Account Executive team to support larger opportunities. * Partner with other teams at LiveU to surface customer feedback and ensure client satisfaction. * Maintain accurate records of customer interactions and support cases in the CRM system. * Participate in client meetings and demonstrate product features and capabilities. * Discover and close new business opportunities in the assigned account list Requirements: * 4+ years of experience in a client-facing role, managing mid-market accounts. * Tech-savvy with strong analytical and technical skills. * Problem-solver, resourceful, and independent. * B2B SaaS background is strongly preferred. * Broadcast industry experience is preferred. * Superb writing and communication skills. * Bachelor's degree - preferably in a highly quantitative field. Basic requirements

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role: Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role: Customer Success Managers are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions. Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention. The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory. They will work with existing and new customers to create and implement their digital solutions. They will work with their DLE or AM partner to expand their digital footprint. Job Responsibilities: * Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts. * Responsible for assisting faculty in implementing and integrating Wiley's digital solutions. * Consult with instructors on implementation and curriculum design. Execute individual and departmental training plans. * Collaborate with DLE/Account Manager to review the status of opportunities, existing business, and expansion opportunities. Partner with DLE/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers. Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions. * Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions. Assist AM with converting the pilot to an adoption. * Collaborate with DLE/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration. * Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience. * Conduct re-training with key customers to ensure all large adoption customers are "power users." * Provide deep integration support on various LMS / LTI implementations. * Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption Opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details. * Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends. * Review Vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP. Follow up on non-responders of IA confirmations at the end of each season. Qualifications: * Undergraduate degree * 2-4 years of relevant work experience in a similar function * Previous customer service, sales support and tech product support exposure * Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings. * User experience knowledge with a CRM platform, preferably Salesforce * Strong written and verbal communication skills * Excellent organization and time management skills * Ability to learn and apply technical expertise with new and existing platforms. * Strong skill set to train and implement digital solutions. * Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions. * Adaptable: can navigate complex sales processes with multiple decision makers About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 42,000 USD to 60,667 USD #LI-KW1

We are a leading home services provider, and we are looking for a Senior Customer Service Manager with a customer first focus. is based in Nassau County NY. We are seeking someone with proven leadership experience in a contact center environment to supervise, lead and motivate a large, top-notch customer service team. You will effectively lead your team by managing performance and set communications expectations and goals. Responsibilities: As a Senior Customer Service Manager, you will manage teams of Customer Service Representatives. Above all, you will use your communication and active listening skills to provide customers with exceptional service. Specific duties include: Setting and communicating expectations and goals, provide timely feedback, ensure and improve customer satisfaction Monitor service levels, make sure pricing/margin and retention activities are in accordance with district objectives Recruit effectively Handle escalated customer calls when needed Work in partnership with Service, Sales, Operations, Credit, Delivery, and other departments for timely resolution of customer issues and assist with achieving District customer growth objectives. Requirements: As a Senior Customer Service Manager, you must be professional and possess the ability to function equally well in both a team environment and independently. You must also be highly detail oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: Minimum of five years experience working in a customer service call center environment. Proven leadership experience managing large teams. High School Diploma or Equivalent. College degree from an accredited university preferred. Ability to develop and train work force, build relationships, utilize skills of workforce most appropriately. Pivot to adjust priorities and manage time wisely in a fast-paced environment. Accurately maintain and organize records and documentation. Communicate in a clear, concise, understandable manner, listens attentively to others, and provides instructions to others. Resolve complex/escalated issues and be high energy, self-motivated and quick thinking. Take ownership of customer issues and bring them to resolution creating customer advocates. Ability to work a full-time schedule including nights, weekends, and holidays as needed. Capable of motivating others. Strong call center call flow management ability and experience desired. Knowledge in the operation and application of NiceInContact desired. Benefits: Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: Medical coverage Dental coverage 401(k) Plus more! Salary range is $110,000.00 - $120,000.00 per year. We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being.” Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change. In addition, we're a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with. We are seeking a highly organized and proactive Client Manager to lead and oversee the execution of large-scale, multi-state machine installation projects. This individual will be responsible for end-to-end project management, coordination of third-party vendors, and maintaining clear, professional communication with our customers throughout the implementation lifecycle. The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn't come around every day. Responsibilities + Create large scale implementation plans for multi-vendor engagements. + Lead the planning, scheduling, and execution of machine implementation projects across multiple states, ensuring timely delivery. + Source, and manage third-party vendors responsible for installation, transportation, and on-site services. Ensure vendor compliance with project timelines, and contractual obligations. + Serve as the primary point of contact for customers throughout the project. Provide regular updates, manage expectations, and resolve issues quickly and professionally. + Collaborate closely with internal teams (ICT, sales, logistics, and service) to ensure all technical and operational requirements are met. + Maintain accurate records of project progress, vendor agreements, site readiness, and customer feedback. Provide regular status reports to internal stakeholders. + Coordinate with the Customer Operations Manager to track, monitor, and report implementation progress. + Serve as the primary point of contact for installations, internal teams, and clients during the implementation phase. + Troubleshoot order issues, account discrepancies, and service setup concerns in a timely and professional manner. Qualifications Required: + 5 years' experience within the office product industry + 2+ years in customer service, project management, account management, or a similar client-facing role. + Demonstrated strong problem-solving skills through effective analysis and resolution of complex issues. + Highly proficient in communication both verbally and written. + Proficiency in MS office and strong general computer skills. + Excellent organizational time management skills + Strong attention to detail and commitment to accuracy + Proven ability to work independently with minimal supervision while maintaining high-quality results. Preferred: + Bachelor's degree in business administration or related field + PMP Certification The typical pay range for this role is $81,000 -$119,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance. Note This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description. Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company's portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays. KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans, and/or individuals with disabilities are encouraged to apply.

The Role We are looking for a Client Success Manager who will serve our existing customer base that includes a variety of distributed generation assets on the East Coast. You will report to our Senior Director of Client Success and work a hybrid schedule from either our HQ in Ridgewood, NJ, or the New York City office (Union Square area). Key responsibilities will include: * Serve as the primary point of contact for Scale customers * Monitor and analyze energy and financial asset performance to ensure both internal and external goals are being met * Identify ways to improve and optimize asset performance to enhance value for Scales customers * Maintain contractual obligations under PPA, interconnection agreements, and energy service agreements * Prepare and deliver monthly, quarterly, and annual performance summaries and presentations to customers * Track performance KPIs * Work directly with Scale's customers to build and cultivate strong relationships, ensure operations and goals are aligned, and Scale's assets are performing * Coordinate with both internal teams and the customer for all post-installation support and service needs effectively and efficiently, ensuring a high customer satisfaction level * Complete ad-hoc analysis based on customer needs and feedback * Regularly gather customer feedback and liaise with Scale's internal teams to incorporate feedback and enhance customer experience * Continuously look for opportunities to add value to our customers, offering further energy services/energy solutions to customers * Managing Scale's third-party service providers and ensuring a strong understanding of each of their roles to facilitate timely and accurate resolutions if/when issues arise * Handle customer questions and requests effectively, and proactively communicate with customers, handle service problems politely and efficiently * Recognize problems and respond by systematically gathering information, sorting through complex issues, seeking input from others, and addressing the root cause of issues * Make timely decisions to ensure high levels of customer satisfaction * Ensure Scale's assets are operating in compliance with all permits and coordinate any ongoing reporting requirements by local regulatory authorities To be successful in the role, you should have: * 3-7+ years of demonstrated experience being an asset manager, client success manager, or account manager in a clean energy or industrials environment * Experience with managing distributed solar PV, BESS, natural gas generator, and/or EV charging projects preferred * A fundamental understanding of energy markets, utility bill calculation, and DERs * Baseline knowledge of electric infrastructure in commercial and industrial facilities * Strong understanding of solar plant design, SCADA data, and O&M principles. * Financial modeling and energy performance analytics proficiency (Excel, Power BI, etc.) * The ability to succeed in ambiguous and autonomous environments * Strong relationship-building skills and willingness to travel to client meetings when needed * Excellent customer service skills * Sound decision-making with the ability to balance both short-term and long-term needs * The ability to manage ambiguity and relay complex concepts in a simplified manner * Familiarity with asset management platforms and monitoring systems * Excellent communication, reporting, and stakeholder management skills * Detail-oriented with strong analytical and problem-solving capabilities This is a great opportunity to have a long-term impact on a fast-paced, private equity backed growth business. Some of the core virtues embraced by Scales' employees include: * Do the Right Thing * Act Like an Owner * Hustle * Demand Results * Go Together * Evolve or Disappear We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching. About Scale Microgrids Scale Microgrids ("Scale") is a fully integrated distributed energy platform focused on designing, implementing and financing innovative distributed clean energy solutions. Through its leading technical expertise and access to scale capital, Scale helps its customers transition to a decentralized energy future by providing and financing sustainable, cost-effective, and resilient power solutions. Scale has its own proprietary microgrid solution which provides customers with cheaper, cleaner and more reliable power, and also partners with third party developers to acquire and/or finance a broader range of distributed energy assets. Scale is backed by EQT, a firm with ~$250B in assets, bringing a depth of experience, resources, and capital that will enable Scale to continue pursuing our vision of powering the world with distributed energy. The investment enables Scale to own and operate billions of dollars in distributed generation assets. To learn more about Scale Microgrids, please visit ******************************** About EQT EQT is a leading purpose-driven global investment organization with EUR 246 billion in total assets under management, divided into two business segments: Private Capital and Real Assets. EQT owns portfolio companies and assets in Europe, Asia Pacific, and the Americas and supports them in achieving sustainable growth, operational excellence, and market leadership. To learn more about EQT, please visit ********************* Scale strives to attract and retain a workforce that reflects the composition of our customer base and communities. We are committed to providing a work environment that provides everyone with equal access and opportunity to contribute and drive meaningful outcomes. We encourage applicants from all backgrounds to apply and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

EzTexting is seeking a strong candidate to join our Operations team. The Ops department here at EzTexting works closely to provide exceptional service to our customers. We also have a lot of fun along the way. We are looking for a new Client Success Manager to join us. We need talent of superb caliber to handle inquiries from our customers via phone, live chat and email. We want a leader who can manage relationships. We are hungry for an independent freethinker to design processes that more effectively manage customer support issues and pain points. DUTIES Your primary role is to handle support and consulting inquiries from our customers via phone, chat and email. In addition, we will look to you to help manage relationships, as well as to collaborate in design processes that more effectively manage customer support issues and pain points. You may also be asked to plan and conduct webinars for our customers (voice, not video). Please visit our webinar page for more info and examples. Find an area of our business that interests you and that you would like to take an active role in developing, then make it your own, improve its processes, and convince us to adopt your vision. Overqualified candidates are encouraged to apply. Please note that this is a customer management position; it is not an internal company management position. Our office is located in the easy going city of Hoboken, New Jersey. A quick and easy short ride, on the PATH train. Our company even pays for your PATH commute. QUALIFICATIONS A Bachelor's degree is required. A commitment to growing in a consulting role is expected and required. Strong technical proficiency is required. Exceptional written and verbal communication is required. Strong analytical and critical reasoning skills are required. The ability to learn new concepts and technologies quickly is required. Familiarity with SMS, SMTP, IVR and VoIP telephony systems is a plus. Background in education is a plus. Once again, a Bachelor's degree is required. BENEFITS Compensation dependent on experience Medical, vision, and dental insurance 401(k) Plan Paid vacation ABOUT EzTexting EzTexting provides Voice and SMS Solutions to over 50,000 customers, including political groups, non-profits, insurance agents, small business owners, educational institutions, government agencies, and marketers. EzTexting is dedicated to providing high-availability systems, intuitive user interfaces, furious developer support, and unparalleled customer care to transform the way companies do business. We're creative, fun, hardworking, driven, profitable, and headed for international expansion. We embrace a friendly, collaborative working culture. We also value continuing education and professional growth. Members of our team continue to study, take classes, and learn new programming languages and technologies. We run in-house seminars that foster the development of new skills through book discussions and real-world business scenarios. EzTexting prides itself on being a highly collaborative, innovative, and passionate team. Everyone contributes more than their job title suggests. HOW TO APPLY Please reply to this ad with a cover letter and a CV/resume in either Word or PDF format. You must submit both. No telephone calls please. ONE FINAL NOTE Congratulations! You number among the rare few who read to the end of the advertisement, and we hope you read on. In your cover letter, please explain to us briefly why, in your view, so many applicants submit a résumé without the required cover. We expressly ask for it, and yet we often receive nothing, or else we are treated to one empty sentence. Your cover letter introduces you in written language, and we take your ability to express yourself coherently very seriously. Based on your experience, why do you believe so many applicants neglect this aspect of the process? Thank you for your interest in EzTexting.

**Candidates should be near the Alpharetta, GA or Rochelle Park, NJ office** Job Title: Client Success Manager Reports to: Director Of Client Success Intelligent Audit is a fast growing freight audit & business analytics technology company helping our customers become smarter shippers - shipping to their customers faster, cheaper, and with less delivery exceptions. We use big data to help our customers remove inefficiencies in their global transportation spend. We are looking for a Client Success Manager responsible for customers success/growth with Intelligent Audit for Tier 1 & 2 level accounts. What You Will Do: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual with this position in our company will be expected, on a regular basis, to: Continuously assess customer's satisfaction for Tier 2 level accounts Maintain updated issues list that is communicated and managed on a regular interval (TBD by IA and Customer) Coordinate project issue resolution across different functional teams Summarize product feedback gathered from customer meetings and act as advocate for our customers with internal development and product teams Provide operational insights to customers regarding savings and cost savings opportunities Leads customer yearly business review Troubleshooting - GL coding exceptions, payments, reporting Assist with reporting requests/questions Monitoring, creating KPIs around customer health Review Weekly Customer Health Report per Customer Provide direct support for the renewal activities associates with their accounts Use Proprietary FA&P software to extract and enrich freight pay reports upon ad-hoc or scheduled requests from Clients What You Will Bring: Excellent verbal, interpersonal and written communication skills Team player with the ability to operate effectively in a fast-paced environment Ability to work with all levels of internal staff, as well as outside clients and partners Strong analytical, problem-solving, and decision-making capabilities Strong written and verbal communication skills, emotional intelligence, critical thinking skills, and integrity and ethics Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Sharepoint) Ability to communicate effectively with both technical and non-technical audiences Comfort with a remote team environment Proficiency in on-line meeting applications (Zoom, MS Teams, Others) Strong Customer Facing experience. Demonstrated success in a collaborative, entrepreneurial and dynamic work environment where team members are open, flexible, and adaptable to the needs of the organization Minimum Qualifications: Bachelor's degree or similar experience Minimum 3+ years of relatable experience (Audit, Finance Accounting, Logistics, transportation) Freight, Pay & Audit experience preferrable. Technical aptitude and advanced skill with Microsoft Office Solid Excel will need an analytical approach to problem solving and leverage proficiency with Microsoft Excel (to include V Look-ups, Pivot Tables and conditonal formatting.

THE OPPORTUNITY We seek an experienced, passionate, and highly motivated Client Success Manager based in Stamford, CT. This person will use deep understanding of Tru Optik's technology & services capabilities combined with up-to-date knowledge of each client's business model and objectives to ensure client satisfaction, retention, and help maximize client and Tru Optik revenue. The Client Success Manager also assumes responsibility for client and partner communications during the implementation process and is responsible for achieving on-time launches of expansion projects for existing customers. Tru Optik's client service philosophy is based on establishing long-standing client relationships formulated foremost on trust as well as high-touch and proactive service. This position will initially report to the Chief Client Officer. KEY RESPONSIBILITIES · Understand, track, and follow-up on all open projects as well as their prioritization towards supporting the strategic vision of the account as articulated by the sales and revenue teams. · Be able to understand and use Tru Optik's technologies be able to provide general guidance on how to use our products · Deeply understand each client's business including business models, key operating statistics, high-level technical architectures and key partnerships. · Directly oversee, prioritize and quarterback all new major technology installations as well as ongoing expansion projects. While not directly responsible for revenue, you can have a material impact on the business by nailing on-time implementations. · Work closely with technical support teams to ensure smooth operations of day-day customer support. · Assist clients in selecting the best data solutions given their requirements. · Manage the collection and relative prioritization of new feature requests. Submit through to product management and see through to completion. · Work closely and help lead Tru Optik training teams to facilitate the continued education of our customers. ABOUT YOU · BA/BS degree and 3-6 years experience with internet technologies · 3-6 years experience in the online advertising/internet marketing field in a client-facing capacity · Understand the online video business and/or data solutions that add value · Possess the leadership skills necessary to work with a large and complex client, acting as the primary point of contact day-to-day · Any experience working directly with more traditional television businesses can be a plus · Demonstrate a track record of exemplary project and program management skills · Able to prioritize requests and workload, keep to-do lists, and prioritize those lists both within and across a book of business · Very strong communication skills both written and verbal · Excited to help large companies manage their successful use of enterprise-focused technology · Value answering client questions in a highly timely manner and able to marshal internal resources to do so where needed. OTHER VALUES · Smart and excited about learning in a dynamic work environment · Self-motivated and can thrive in a startup · Optimistic · Fun to work with · Fundamentally excited about the opportunity to reshape an industry! BENEFITS Tru Optik offers a competitive benefits package including subsidized healthcare, 401k match, office snacks, and a flexible approach to vacations and time off. Tru Optik is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran's status or any other characteristic protected by law.

At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation. We are always looking for friendly, passionate people to help us deliver the finest custom window treatment experience to our customers. Our team is growing and expanding, and there has never been a more exciting time to be part of it. THE POSITION: Client Success Manager We are seeking an experienced and results-driven Client Success Manager to join our team. In this role, you will be responsible for managing high-impact client concerns and escalations that require a thoughtful, solution-oriented approach. The ideal candidate brings experience resolving complex or sensitive client situations, a calm and empathetic communication style, and a proven ability to collaborate cross-functionally to drive timely resolution. RESPONSIBILITIES: * Serve as the primary point of contact for client escalations delivered via social media reviews, executive level escalations, or via other avenues, delivering high-touch support via phone, email, and text. * Investigate and resolve sensitive or complex client issues with urgency, accuracy, and professionalism, ensuring a positive brand experience while advocating for the client and balancing company policies. * Document all escalated interactions with clear notes and follow-up actions for reporting. * Follow up with clients throughout the resolution process, keeping them informed and building trust. * Apply critical thinking to assess escalation root causes and develop effective resolution plans. * Partner with internal teams (Sales, Measure & Install and Production) to drive timely issue resolution, identify trends and drive process improvements. Contribute to internal feedback loops to represent the voice of the customer and advocate for improvements. * Stay informed on product offerings, policies, and internal processes to accurately address customer needs. * Support the broader Client Services team as needed to ensure departmental goals are met. WHAT WE ARE LOOKING FOR: * 5+ years of experience in customer service role, with a focus on issue resolution or escalation management. * Exceptional written and verbal communication skills, with the ability to stay composed and professional under pressure. * Strong problem-solving and analytical skills; able to manage competing priorities and tight deadlines. * Demonstrated ability to manage sensitive conversations with empathy. * A team player with a proven ability to work collaboratively across departments to resolve issues and improve processes. * Strong organizational and project management skills, with the ability to manage multiple priorities and drive initiatives from start to finish * Availability to work varied shifts including some Saturdays based on business needs. * Experience in luxury retail, hospitality, healthcare, or airline industries is a plus Preferred: * Experience in a high-growth, fast-paced service, hospitality, airline or retail environment * Experience with luxury service is a plus. * Familiarity with tools like Excel, Salesforce, or similar platforms WHY WORK AT THE SHADE STORE We set out to create a company culture that is enjoyable and rewarding, where team members can have meaningful impact. Below are some of the perks and benefits of working at TSS: * Competitive salary * Medical Benefits * 401k with Company Match * Up to $100k Life Insurance & Short-Term Disability (Employer Paid) * Legal and Pet Insurance Plans * Employee Assistance Program * Product Discount THE SHADE STORE offer is contingent upon: * Successful completion of reference and background checks * Proof of legal authorization to work in the United States for The Shade Store, which will be confirmed by E-Verify within three business days of your hire date ABOUT US: Visit our website at **************************************************** to learn more about The Shade Store and our career opportunities. The base salary range for this role is $75k-$85k, commensurate with experience. The Shade Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Company Albourne is an industry leading investment consultant with offices around the globe. Our firm of 630+ employees provides advisory services to investors, including institutional investors, financial intermediaries and family offices, on over $700 billion of alternative investments across the liquidity spectrum. We specialize in Hedge Funds, Private Equity, Real Assets, Real Estate and Dynamic Beta. Albourne empowers its clients by providing Portfolio Advice, Research (Investment, Operational and Quantitative due diligence), Analytics (data and tools) and Implementation (middle and back office) services. We are committed to non-discretionary advice, fixed fee pricing and independence. Albourne strives to be a sustainable company with three main goals: 1) Aspiring to be a multi-generational firm with broad internal ownership and a Partnership structure; 2) Treating our employees and clients fairly; and 3) Advocating for positive change for its benefit and for the alternative investment industry - best practices have always been a defining part of who we are. Please click here to view Albourne America's privacy policy. The Role: We are looking for a professional client service individual to join our Portfolio team in our Stamford, CT office. As a Client Account Manager, you will be the conduit through which Albourne provides investment advice to its clients including interacting with them on a daily basis. The Client Account Manager acts as the liaison between Albourne and its clients while supporting those who advise sophisticated investors regarding complex investments in alternative asset classes. Responsibilities: Act as the daily liaison between clients and Albourne to ensure the delivery of advisory services Arrange for and participate in regular conference calls and face to face meetings between clients and Albourne analysts or external Investment Managers Ensure client deliverables are prepared, reviewed and presented to clients in a timely and accurate manner, to meet deadlines imposed by management and clients. If circumstances hinder the ability to meet a deadline, effectively and proactively communicate this with management and clients Ensure the internal database and knowledge management system are maintained with up to date information on the clients Manage new client account set up and provide training of Albourne's systems and tools to assigned clients through online and in person demonstrations Monitor and maintain internal Albourne listings known as client due diligence requests, budgets, and client preferences Actively participate in the planning and execution of Albourne Client Events as requested. Participate in the promotion and registration of such events Work with the wider portfolio group to contribute ideas on how best to service clients based on an understanding of the client's business Gain in depth knowledge of the clients' interests to identify cross selling opportunities in coordination with the marketing team Partner with Portfolio Analysts to prepare portfolio, strategy, and fund level research for clients e.g. summarizing salient points from Albourne research pieces as requested by clients Proactively highlight new Albourne research to clients based on the team's knowledge of their current and/or potential portfolio(s) Responsible for monthly feedback regarding client interactions and satisfaction Be fluent in Albourne industry initiatives to independently explain our positions, garner feedback and liaise with the appropriate Albourne representative to implement any change Report potential conflicts to and work with compliance to ensure appropriate disclosures appear on research reports What we're looking for: Bachelor's degree from an accredited college/university required Strong literacy in Microsoft Office Proactive self-starter and proficient in time management & multi-tasking skills Professional demeanor and strong interpersonal skills Abide by the Client Group policies and procedures as well as the Albourne Group's policies and procedures including but not limited to compliance and database filing Attendance at company events as requested Adherence to the Compliance Manual and other Albourne Policies and procedures Benefits & Perks: Comprehensive Compensation and Benefits Package Fully paid Medical and Dental PPO Fully paid Basic Life and AD&D 401k & FSA Hybrid work schedule Everyday Wellness, weekly yoga and fitness Free Gym Membership near the office 30 days paid time off each year including Vacation and Holidays Job Pay Transparency: $60,000 to $75,000/year Job Type: Full-time Location: Stamford, CT Work authorization: Must be eligible to work in the United States. Visa sponsorship is not available for this position. Albourne America LLC is an Equal Opportunity Employer. It is the policy of the company to provide equal opportunity for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, national origin, ancestry, gender identity, physical or mental disability, age, medical condition, veteran or marital status, or any other characteristic protected by federal, state or local laws.

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Security Client Manager, based out of our White Plains, New York branch. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Minimum of two (2) years of experience driving operational goals Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office Knowledge of safety protocols and service deliverables Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently Excellent oral and written communication skills PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement, military and/or contract or proprietary security services experience Experience managing a dispersed workforce in a multi-location operation Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Salary: $70,000 / year Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1473830

Shape Your Future With Us General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. It owns General Reinsurance Corporation and General Reinsurance AG, which conducts business as Gen Re. Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance industries. Represented in all major reinsurance markets through a network of 38 offices, we have earned superior financial strength ratings from each of the major rating agencies. Gen Re currently offers an excellent opportunity for Client Accountant to work in the North America P&C Operations team based in our Stamford office. This is a hybrid role Role Description The Client Accountant serves as the primary accounting contact for the Client and Treaty Business Units. This role involves frequent interaction with multiple departments and senior management to deliver analysis and early-warning intelligence regarding client experience. Primary Responsibilities Manage all aspects of clients' assumed account processing and analysis; Review and validate client cessions for compliance with contract terms & conditions; Reconcile and register premium & bulk losses, collect & apply cash, analyze premium volume changes & ageing balances Calculate & prepare statements for adjusted commission and/or premium Calculate and invoice for reinstatement premium, if applicable Draft client reporting/ billing formats and remittance instructions in accordance with contract terms Review and analyze earnings, estimates, premium volume growth, and overdue receivables Build & maintain strong working relationships with other Gen Re business and service unit Role Qualifications and Experience Working knowledge of the insurance/reinsurance industry preferred Proficiency in Microsoft Office Suite, especially Excel Strong written and oral communication and strong interpersonal skills Organizational ability and attention to detail Team-oriented mindset with ability to collaborate effectively Ability to work under time constraints and manage multiple priorities Strong math/analytical skills Experience with SAP, FS-RI, FS-CD a plus Self-starter with a strong work ethic and ability to multitask Commitment to continuous learning and professional development, including pursuit of relevant designations, as appropriate Salary Range 63,000.00 - 84,000.00 USD The annual base salary range posted represents a broad range of salaries around the US and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. Our Corporate Headquarters Address General Reinsurance Corporation 400 Atlantic Street, 9th Floor Stamford, CT 06901 (US) At General Re Corporation, we celebrate diversity and are committed to creating an inclusive environment for all employees. It is the General Re Corporation's continuing policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, sex (including childbirth or related medical conditions), religion, national origin or ancestry, age, past or present disability , marital status, liability for service in the armed forces, veterans' status, citizenship, sexual orientation, gender identity, or any other characteristic protected by applicable law. In addition, Gen Re provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act.

Territory: Jersey City, NJ - Multi-Specialty Target city for territory is Jersey City - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Morristown, Edison, Clifton. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university 2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience. Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually Self-starter, with a strong work ethic, tenacity, and outstanding communication skills Adaptability: Ability to embrace change and work collaboratively in a fast-paced team environment. Problem-Solving: Proven analytical skills to identify solutions and overcome obstacles. Data Analysis: Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives. Must live within 40 miles of territory boundaries Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation. PREFERRED EDUCATION, EXPERIENCE AND SKILLS: Recent documented successful experience selling to general practitioners (GPs) and primary care centers. Prior experience promoting and detailing products specific to CNS/neuroscience Previous experience working with alliance partners (i.e., co-promotions) TRAVEL: Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Job Description Want to join an expanding company in one of the world's fastest-growing industries? GENLED Brands is a global LED manufacturer with factories on three continents, producing architectural and signage lighting solutions sold in 66 countries. And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our team in East Rutherford, NJ. GENLED Brands is comprised of AgiLight, established in 2003, and Acolyte, which opened in 2009. GENLED Brands has invested heavily in new equipment and facilities. Now it's time for us to make a similar investment in people. Join a highly motivated, dedicated and friendly team with lots of advancement opportunities around the globe as we strive to provide our customers with a best-in-class experience. Responsibilities: Join a dynamic team as a Customer Success Manager, fostering client relationships and ensuring satisfaction in the LED lighting industry. Develop and present comprehensive reports and findings for executive-level meetings and quarterly business reviews. Oversee daily customer service operations, ensuring seamless interactions across email, phone and online platforms. Handle escalated customer concerns and resolve issues with professionalism and efficiency Work closely with the sales team to assist customers and help drive conversations. Train and supervise customer service representatives, fostering a supportive and high-performing team. Collaborate with logistics and warehouse teams to ensure smooth order fulfillment and delivery processes. Utilize customer service software such as Great Plains and Asana. Manage a portfolio of clients, addressing inquiries and providing tailored solutions to enhance their experience and retention. Collaborate with internal teams to streamline processes and deliver exceptional service to clients. Contribute to a fast-paced, innovative environment, driving customer satisfaction and organizational growth. Address complex client challenges and provide strategic solutions. Requirements: Associate's degree in business or relevant discipline with a minimum of 2 years of Customer Service Management and Sales Operations experience. Proven track record (knowledge of LED signage or LED architectural lighting industry is a plus) Working knowledge of Microsoft Dynamics Self-motivated, able to independently manage various activities with minimal supervision. Customer-oriented mindset Excellent communication, listening and collaboration skills with a problem-solving mindset. This position is subject to background checks. Benefits: Competitive compensation (based on experience) Comprehensive medical, dental and vision insurance Employer-paid life insurance 401(k) employer contribution Paid time off and holidays Dynamic work environment Opportunity for advancement Salary: 75k - 90k