Customer success manager jobs in Colorado Springs, CO - 114 jobs
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Customer Success Manager
Client Services Manager
Engagement Manager
Sales Manager
Strategic Accounts Manager
Call Center Manager
Relationship Manager
Outside Sales/Account Manager
Channel Manager
Client Manager
Sales Account Manager
Customer Service Manager
Client Relations Manager
District Sales Manager
Dupont Building Solutions Channel Manager
Marketsource Inc. 4.1
Customer success manager job in Colorado Springs, CO
Channel Manager
MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth.
Job Summary:
The Outside Sales Account Channel Mgr. position provides an excellent opportunity for a motivated, self-managed individual looking for a challenging career in a fast-paced industry. The goal of this position is to increase sales and share of DuPont Performance Building Solutions products by analyzing, developing, maintaining and managing key dealers. The Channel Manager will be the point of contact for the demand creator(s) in their territory.
Essential Functions:
Focus is on dealer maintenance and acquisition of new dealer accounts.
Coach, develop, and guide the demand creator to convert or acquire new builders. Specifically, how to sell the value of DuPont Products. Joint travel as needed
Point of contact to provide demand creator information like price, rebate, and dealer stocking locations.
Point of contact for key dealers and Co-op partners (Account Executives, Traders)
Focal point on market pricing in market, keeping Territory Manager and Demand Creator informed of market pricing and competitive prices.
Point of contact at key dealer locations and supporting marketing/promotional initiatives (shows, etc.); programs; job and customer specific pricing.
Develop, communicate and execute against tactical implementation account plans that support the national business objectives for all strategic distributor locations in their area.
Manage and Participate in key dealer shows
Would be considered the contact point for credit issues, for new account set up and for Order Management Inquiries.
Would be responsible for identifying, meeting with and understanding strengths and weaknesses of competitive distribution within assigned territory.
Provide input to the Sales Leader, Market Manager, and Regional Sales Director on a regular basis relative to needs, trends, and opportunities for these customer groups.
Travel: 60% on the road, 40% office
Daily updates in Salesforce.com (CRM) to record all activity, account profiles, opportunities, etc.
Identify and manage opportunity pipeline delivering revenue against business goals
Conduct continuing education unit (CEU) and product presentations to better inform and educate as needed
Maintain an effective home office while working independently and pro-actively
Qualifications
Candidate
must
possess the following qualifications to be considered for the position:
BA/BS preferred
Five years+ of sales experience
Prior experience of discovering, defining, growing and capturing existing and new market opportunities
Proven track record of account development, planning and sales growth
The ability to identify key decision makers and build customer relationships
A team player - The ability to collaborate, share information and resources, and work cross functionally to achieve common goals.
Persuasive - Strong negotiation skills with the creativity to create win/ win solutions
Strong communication skills - Strong verbal, written, listening and presentation skills
Planning and organizing - The ability to plan and execute the sales process in an organized fashion
Interpersonal strength - Must develop and maintain close relationships with team members, value chain partners, customer and end users.
Professional with strong business acumen
The ability to manage and perform well under pressure
Computer proficiency required in MS Office
Experience with a CRM system (Salesforce.com preferred)
Overnight travel required up to 60%
Living locally within the assigned territory
The following qualifications are
preferred
:
Experience and success in the building and construction industry
Previous experience in various businesses demonstrating creative problem solving and unique approaches to sales and market development within the construction field.
The flexibility to learn and incorporate new sales processes such as the Challenger Sales method.
Experience generating and defending product specifications through a long sales cycle with various stakeholders.
The wage range for this position is $70,000 to $90,000 annually. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.
MarketSource, an Equal Opportunity Employer
$70k-90k yearly 2d ago
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Strategic Healthcare Account Manager
Informatica LLC 4.9
Customer success manager job in Parker, CO
Strategic Account Manager - Healthcare West
The Strategic Account Manager directly sells enterprise software solutions across the scope of our products and increase incremental license and subscription revenue. You will develop the relationship within assigned accounts/territory and maximize Informatica's footprint within them. You are a collaborator across our organization partnering with; pre-sales, professional services, marketing, channel management, finance and customer support, and external parties such as Alliances and Channel Partners. This is a field sales position where extensive travel to the customer's location is expected and necessary to the performance of the role. Travel is up to and may exceed 50%. You will report to the Senior Regional Sales Director.
Your Role Responsibilities? Here's What You'll Do
You will expand sales within our accounts while building relationships with main decision makers.
You will develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer requirements.
Real-time documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments).
Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions.
Promote Informatica's products, maximizes brand recognition and mindshare at all levels, and publicize success stories.
Provide customer feedback to team members for product, systems, and process improvements.
At this level, incumbents will have subject matter expertise in selling our products and services.
Assigned accounts are the largest and the most complex, where assigned quota is typically highest among the portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.)
You sell-to and work with the senior-most customer executive and CXO-level decision makers.
What We'd Like to See
Hold broad expertise or unique knowledge to contribute to development of our goals and achieve our goals in creative ways.
Industry understanding of the customer's decision-making process, goals, strategies, and goals.
Exhibits confidence and expertise with presentations, financial analysis, negotiation and closing skills at all levels of customer engagement.
Hold a complete understanding of the business and technical contexts of accounts.
Lead by example on accounts and compels others to get on board.
Mentor others at consultative effectiveness and establishing trust with internal and external customers.
Deep knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and Business Intelligence software concepts and products.
Role Essentials
BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
Minimum 8+ years of relevant professional experience
$93k-121k yearly est. 3d ago
SMB Customer Success Onboarding Manager
Connecteam
Customer success manager job in Colorado Springs, CO
Who Connecteam is:
Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce, the deskless employees.
Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business.
What is the CustomerSuccessManager role at Connecteam?
As Connecteam's SMB Onboarding Manager, you will lead customers through their first and most critical phase with our product - onboarding. You'll partner with small and growing businesses to ensure they successfully adopt and implement Connecteam's solution, driving measurable value and setting the foundation for long-term success.
Your main responsibilities will include
Managing the end-to-end onboarding process for SMB customers, from kick-off call to activation
Delivering tailored training sessions to help clients configure and implement Connecteam based on their unique business needs
Guiding customers to quick wins that showcase the platform's value and increase adoption
Ensuring customers establish strong usage habits that drive retention and satisfaction
Identifying at-risk clients early and creating proactive strategies to mitigate churn
Becoming the customer advocate within Connecteam, collaborating with Product, Development, and CustomerSuccess teams to ensure customer needs are heard
Continuously optimizing the onboarding process to improve efficiency, scalability, and customer experience
Work days are Monday to Friday, during standard business hours
Which qualifications you'll need:
Fluent English (spoken and written) - MUST
1+ years of experience in SaaS onboarding, implementation, or customer-facing roles - MUST
Experience working with SMB clients - strong advantage Strong presentation and training skills (remote and in-person)
Tech-savvy with the ability to quickly learn and explain software solutions
High level of organization and ability to manage multiple onboarding projects simultaneously
A team player who thrives in a dynamic, fast-paced startup environment
Positive attitude, empathy, and high energy!
What We Offer:
At Connecteam, we are committed to fostering a collaborative and innovative work environment. You will have the opportunity to make a meaningful impact on our clients' success while working alongside a dedicated and passionate team. We offer competitive compensation, professional development opportunities, and a vibrant company culture that values creativity and growth.
If you are excited about the prospect of joining a forward-thinking company and driving client success, we encourage you to apply by submitting your resume and a cover letter outlining your relevant experience and motivations.
Join us in our journey to empower clients and deliver exceptional value. Apply now!
Benefits:
Medical coverage.
Insurance plan.
Paid time off for vacation, sick days.
Salary range: 70K-90K
We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.
$64k-104k yearly est. Auto-Apply 60d+ ago
Business Sales Account Manager
Verizon 4.2
Customer success manager job in Colorado Springs, CO
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business solutions that support our technology evolution and change the way businesses connect. Whether you're continuously hunting and prospecting for new business or growing existing accounts, you'll consult with customers to identify their business challenges and recommend tailored solutions to solve them and ultimately deliver a powerful return for customers while improving their business and growing our revenue.
Identifying, developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling techniques.
Gaining new business and incremental revenue to meet sales targets.
Retaining, managing and growing the existing customer base.
Coordinating with support partners to educate and excite customers about how they can leverage innovative business solutions.
Proactively establishing, building and maintaining relationships with key decision makers.
Effectively presenting and creating multi product solution opportunities.
Confidently demonstrating a knowledgeable understanding of wireless and mobility products and groundbreaking integrated software solutions to be able to successfully promote and position products including: Cloud, Security, ISP, VoIP and Google platforms.
Tracking and reporting progress through the consistent use of a variety of sales force automation tools.
Whether you're early in your career or a seasoned sales professional, join today and earn a competitive lucrative salary, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales incentives. Compensation varies by geography and performance and experience.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!
Best in class medical, dental and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.
Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach. Providing you with a competitive edge and leverage to boost your own success and career growth.
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8k per year in tuition assistance
Expand your knowledge through various industry certifications through Verizon's Get Certified program
Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more.
From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically
Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
What we're looking for...
You're a self-motivated person who thrives on crafting the right solution to solve a client's problems. And you are great at explaining how complex technology can solve everyday business problems in a language people understand. Cold-calling feels like a sport to you because meeting new people and discovering their needs is what you enjoy. People seek you out for advice and counsel. You seek to win and take the initiative to close deals and help others around you. You act with integrity. You know that when the team wins, we all win.
Territory Information:
**This position will support a sales territory that will require travel in and around the Pueblo, Colorado Springs, Durango, Aspen and Vail. CO area. This position is a mobile working model, the majority of time will be spent out in the field for in-person meetings and customer visits, etc.
You'll need to have:
Bachelor's degree or four or more years of work experience.
Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
Experience in outside sales, prospecting and negotiation.
Willingness to work in a mobile working model with travel within your assigned geographic sales territory. Expected travel may be up to approximately 50% of the time.
Valid driver's license.
Even better if you have one or more of the following:
A degree - Associates or Bachelor's Degree or certifications/college courses.
Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting/cold calling.
Technology sales and educational experience i.e. SaaS sales experience, CRM, SalesForce or other client management tools, social media, etc.
Strong presentation skills in a face to face and virtual environment.
Experience in building and maintaining business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability of managing time and prioritizing tasks to accomplish goals.
Ability to implement feedback and tailor your approach for success.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.Scheduled Weekly Hours40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the Colorado location(s) listed on this job requisition based on a full-time schedule is: $53,000.00 - $92,000.00.
$23k-37k yearly est. 7d ago
Entry Level Customer Service Manager
Price Solutions 4.0
Customer success manager job in Colorado Springs, CO
Price Solutions is maximizing its organizational growth and expanding its positioning as an influential leader in Marketing and Promotions industry. Our Business Development team is actively interviewing the best talent in the area, searching for the next Customer Service Manager to lead and direct internal resources. The goal of this position is to successfully execute sales objectives that align with our client's company and brand standards.
Essential Duties and Responsibilities:
Use fact-based and value-based selling tools when engaging a consumer to drive sales and engagement and reduce account cancellations
Collaborate to establish promotional sales objectives by forecasting and setting sales quotas based on the client's expansion targets.
Stay current on products, services, and promotions available. Use your book of business to create upselling and cross-selling opportunities when new items are made available.
Develop your analytical skills over time to lead sales presentations, analyze the sales strategies' status, and troubleshoot areas to improve.
Work directly with and maintain constant communication with partners, clients, and consumers across the local region.
Our Brand Ambassador has the following beliefs, skills, and personality traits...
You offer ideas and solutions without being prompted. When you see there is room for improvement, you act on it immediately
You are a firm believer that there is no such thing as communicating too much. You have a reputation for always picking up the phone and reaching out regularly
You self-analyze. You frequently ask yourself if you are making a positive impact on the client and team. If you fall short, you communicate with Senior Executives immediately to address those pitfalls and move forward
You think of problems and challenges as opportunities for improvement and growth
You stay focused on the goal and task at hand. You're strategic in how you set your weekly and monthly goals, and you've put people in place to hold you accountable.
People with experience or interest in any of the following categories relating to this role are encouraged to apply: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.
$52k-74k yearly est. Auto-Apply 60d+ ago
Client Relations Manager
Matchstick
Customer success manager job in Colorado Springs, CO
Job Description
The Company
PhilanthroCorp is a growing Christian company passionate about serving ministries and helping them fulfill their missions. Our work is rooted in faith, integrity, and excellence. Every partnership is more than a project. It is a relationship built on trust, shared purpose, and a desire to make a meaningful impact for the Kingdom.
Team members are part of a mission driven, faith centered organization that values people over projects. The work directly supports ministries and their donors, and the environment is collaborative, supportive, and encouraging of growth and creativity.
The Position
The Client Relations Manager is responsible for building, maintaining, and strengthening relationships with current ministry clients. This full time role reports directly to the Vice President of Marketing and Client Relations and focuses on understanding client needs, ensuring satisfaction, and supporting marketing efforts that serve ministries well. The position includes occasional travel to meet with clients and represent the company at events.
Responsibilities
Client Relationship Management
Serve as the primary point of contact between clients and the company
Learn and understand the needs of ministry clients and develop plans to meet them
Conduct regular client check ins to ensure satisfaction
Prepare reports related to client relationships and engagement
Collaborate with leadership to address and resolve client concerns
Marketing and Communication Support
Support marketing initiatives
Assist with client facing communications
Coordinate with internal teams to ensure smooth delivery of services and communications
Qualifications
Bachelor's degree in Marketing, Advertising, Public Relations, or a related business field preferred
Minimum of 3 years of experience in client relations, customer service, or ministry work
Excellent communication and interpersonal skills with a heart for serving others
Proficiency in MS Office including Excel and Word and familiarity with database systems
Strong organizational and time management skills with the ability to multitask
Self starter with the ability to work independently and collaboratively
Willingness to sign and uphold a Christian Faith Statement
Salary & Benefits
$55,000 to $65,000, depending on experience
Health and dental insurance
Profit sharing
Paid holidays and vacation time
#IND2
$55k-65k yearly 30d ago
Commercial Relationship Manager III - Colorado Springs, CO
South State Bank
Customer success manager job in Colorado Springs, CO
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
ESSENTIAL FUNCTIONS
* Actively participates in a business development plan to increase their loan and deposit portfolio of commercial clients within a South State metro market
* Develop consultative relationships with prospects and clients to add value by delivering appropriate banking solutions
* Manage the flow of loan and deposit requests through the appropriate channels to ensure the credit quality, responsiveness, structure, and pricing meeting the needs of the client and the operating objectives of the Bank
* Collaborate effectively with Treasury Management Sales Officers, Capital Markets, Wealth, and Retail
* Underwrite loan requests within the parameters of the Bank's policies and procedures. Ensure the loan packages are accurate and complete when submitted to the appropriate Credit partner for approval
* Manage and service assigned loan portfolio
* Ensure that all required documentation is in file for all loans and deposits
* Clear documentation or compliance deficiencies noted by Loan and Deposit Operations or other review
* Partner with Credit to properly risk grade each loan in the assigned portfolio and adjust risk grades as circumstances change or new information becomes available
* Price each loan and deposit product according to current Bank pricing guidelines
* Document the credit quality, current competitive factors, or overall relationship circumstances that justify departures from the approved Bank pricing regulations
* Demonstrate a commitment to fair lending practices
* Remain knowledgeable of all laws and regulations governing the lending activities of financial institutions
* Ensure compliance with all applicable Bank policies and procedures, as well as all State and Federal regulations
* Resolve client problems and assist with general inquiries
* Provide superior service to existing clients
* Builds and maintain a positive working relationship with COI's and others in the community to enhance the Bank's image and reputation in the marketplace
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS
* Must have well-developed sales, interpersonal and negotiating skills. Excellent written and verbal communication skills are necessary. Must have basic accounting and credit skills. Must be detail oriented and possess the proven ability to prioritize complex work assignments. Proven analytical skills and the ability to evaluate credit worthiness are needed. Must be proficient in the use of basic office equipment with an emphasis on calculator and computer. Proficiency in the use of Microsoft Word Excel, Outlook is necessary.
Qualifications, Education, and Certification Requirements
* Education: A Bachelor's degree in business, finance, banking, or related field is required. Graduation from a recognized school of banking is an asset.
* Experience: Minimum of 10+ years' commercial lending experience; Experience should include previous loan structuring and credit analysis responsibilities
* Certifications/Specific Knowledge: Extensive knowledge of all Bank products, services, procedures, and practices; Must have an in-depth knowledge of Federal and State lending regulations and Bank policies relating to lending procedures. Familiarity with the local business community is strongly preferred.
TRAINING REQUIREMENTS/CLASSES
Required annual compliance training; New Employee Orientation
PHYSICAL DEMANDS
Must be able to effectively access and interpret information on computer screens, documents, reports. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk.
WORK ENVIRONMENT
This position is in a private office.
TRAVEL
This position may require some travel from time to time.
In accordance with Colorado law: Colorado pay for this position is anticipated to be between $130,276.00 - $208,104.00 , actual offers to be determined based on applicant's skills, experience and education.
While the anticipated deadline for the job posting is 02-15-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date.
Benefits | SouthState Careers
Work Location: 501 S. Tejon St. Colorado Springs, Colorado 80903
Equal Opportunity Employer, including disabled/veterans.
$65k-99k yearly est. 1d ago
Personal Lines Client Manager
Trucordia
Customer success manager job in Lone Tree, CO
Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.
We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
Trucordia Values
* We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
* We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
* We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of "what's next"?
* We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
* We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities.
Job Description
We are seeking an experienced Personal Lines Account Manager specializing in insurance to join our team in Greenwood Village CO, United States. In this role, you will be responsible for managing and servicing a portfolio of commercial trucking insurance accounts while ensuring exceptional client satisfaction and retention.
* Manage and maintain relationships with existing personal Lines insurance clients
* Review and analyze insurance policies to ensure appropriate coverage and compliance
* Process policy changes, renewals, and endorsements for insurance accounts
* Conduct risk assessments and provide risk management recommendations
* Coordinate with underwriters and insurance carriers for policy placement
* Handle client inquiries and resolve coverage-related issues
* Monitor and ensure compliance and insurance requirements
* Prepare insurance documentation, certificates, and policy summaries
* Develop and implement client retention strategies
* Maintain accurate client records and documentation in CRM system
Qualifications
* Bilingual (English/Spanish)
* Active Property & Casualty (P&C) Insurance License required, Life & Health is a plus
* 5 - 10 years of personal lines insurance experience, with specific focus on high-net-worth insurance
* Comprehensive knowledge of personal lines insurance products and coverage
* Proficiency in insurance policy management and risk assessment
* Experience with Sales Force, AMS 360 and MS Office Suite
* Excellent account management and client service skills
* Strong analytical and problem-solving abilities
* Detail-oriented with exceptional organizational skills
* Effective written and verbal communication skills
Additional Information
Compensation: ($60,000-$75,000 annually) compensation will be based on experience and qualifications.
Please see our company Benefits:
* Medical, Dental, Vision
* Life and AD&D insurance
* FSA / HSA
* Commuter & Child Care FSA
* Cancer Support Benefits
* Pet Insurance
* Accident & Critical Illness
* Hospital Indemnity
* Employee Assistance Program (EAP)
* 11 Paid Holidays
* Flexible PTO
* 401K
Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
$60k-75k yearly 10d ago
Pharmacy Relationship Manager
America's Pharmacy Group 4.5
Customer success manager job in Parker, CO
Whether you are working in the Pharmacy industry looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, America's Pharmacy Group, LLC is a great opportunity for you.
As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You can even change the way healthcare is delivered to Americans.
Our Pharmacy Savings Card works like GoodRx and SingleCare. With savings of up to 80% off prescriptions, we provide the highest discounts in the industry!
We are now seeking Pharmacy Relationship Managers in your area!*
What does a Pharmacy Relationship Manager do?
Educate Pharmacy Staff about how their customers can save up to 80% on prescriptions
Provide Savings Cards by engaging with medical offices and educating Office Staff about how their patients can save up to 80% on medications
Create, build, and retain relationships with Pharmacy Staff and Healthcare Providers
*We are currently hiring for positions nationwide.
Please only submit one application, even if you are interested in multiple territories. We will discuss the location you desire during the interview process.
Requirements
What you need to qualify:
Pharmaceutical/medical sales experience is preferred but not required
Sales skills with a proven track record
Exceptional interpersonal skills (building strong relationships)
Excellent verbal and written communication skills
Ability to work independently to oversee accounts and increase revenue
Benefits
Training and compensation:
We include comprehensive training and ongoing coaching
Great Commission! We pay commission on a per-claim basis, which means you make money every time someone uses our Pharmacy Savings Card!
Monthly Bonuses
$71k-106k yearly est. Auto-Apply 60d+ ago
Partner Engagement Manager, SPACECOM
Onebrief
Customer success manager job in Colorado Springs, CO
Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient. We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world.
Founded in 2019 by a group of experienced planners, today, Onebrief's team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We've raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most.
Required: Top Secret clearance with eligibility for SCI
In person in Colorado Springs, CO
About you
* You love our users, and you want to work with them. This is the single most important requirement. Implementing new software requires the enthusiastic support of our user base - skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you. Users want you around, and they ask you to have a beer.
* You deeply understand large military headquarters and want to apply that within the Space Command. Skillful planners, mainly SAMS, JAWS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals. You wake up excited each day to navigate the military and political bureaucracy and win over future customers.
* You pay attention to detail. People rely on you. On your previous teams, you had a reputation as a workhorse. Example: we're about to run a planning exercise, which will be the SPACECOM's first exposure to our product. No one is worried, because they know you've taken care of it.
* You can get things from large government organizations Example: our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It's an unusual request, and no one at the customer knows what to do. Everyone tells you it's not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls
* You're technically adept. You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
* You work well with customers. You demonstrate strong interpersonal skills by cultivating trust, aligning diverse perspectives, and communicating with clarity and influence.
* You're intense about our mission. It's a core part of who you are
* You're proactive and adaptable. Comfortable working autonomously or with cross-functional teams, especially in fast-paced or ambiguous settings.
* You communicate clearly, concisely, and candidly. Our Company relies on you to assess the situation within your account and effectively communicate your assessment and recommendations to inform strategic decisions.
* You hold a current Top Secret clearance with eligibility for SCI and have the ability to access DOD facilities and installations.
Qualifications
* Proven experience in leading operational planning within a military context, preferably at multi-star headquarters.
* Advanced military education: Command and Staff, Advanced Military Studies.
* Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks.
* Proven ability to expand business presence within a region, with emphasis on software or technology solutions.
* Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams.
* Strong technical skills to master our application, troubleshoot issues and liaise with customers on technical matters.
* Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes.
* Most importantly, you are a true Onebriefer:
* You are obsessed with creating value for real users
* You are ambitious, scrappy, and a creative problem-solver
* You learn quickly, work iteratively, and naturally seek collaboration
* You approach your work with integrity, intellectual honesty, and a low ego
* You communicate frankly, clearly, and succinctly
* You thrive as a self-starter, embracing autonomy and ambiguity
About the job
Your mission at each major headquarters under your responsibility,
* Own the entire customer relationship, from users up to Generals/Admirals throughout the Joint Force.
* Rapidly expand product usage until ~100% of SPACECOM workflows are in Onebrief. You'll need a combination of ordinary training and subtler strategies to get our product used as much as possible.
* Win the renewal and expansion, so that your customer(s) keep buying Onebrief each year. Deals should expand over time.
* Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement.
* Gather intel about the command, budget, and region to support growth.
* Instill the Onebrief brand image.
* Enable our expansion to Allies and Partners.
* Your responsibilities aren't limited to this list! We're on this great adventure together, and we'll each do what it takes for the team to succeed.
You will also:
* Lead or support exercises.
* Use your observations of our users to recommend product improvements.
* Provide face-to-face and remote customer support.
* Develop an understanding of customer social dynamics in order to support renewals and future sales.
* When responding to incidents (product is unavailable, broken, or not delighting the customer), coordinate with the customer and our product engineering team.
To succeed, you'll need a mastery of operational planning at multi-star headquarters. When you speak, do lead planners listen? Do Generals and Admirals?
You'll also need technical skill. You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
Notice to Third Party Recruitment Agencies
Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.
$74k-103k yearly est. 46d ago
District Outside - Manager District Sales
SMC Corporation 4.6
Customer success manager job in Colorado Springs, CO
Manager District Sales PURPOSEThe District Sales Manager (DSM) is responsible for driving the execution of company strategies and policies to enhance sales growth, profitability, and the achievement of established key performance indicators (KPIs) within a designated district. This role involves leading and overseeing all sales execution activities within the assigned geographic territory, ensuring alignment with corporate objectives and delivering exceptional results. The DSM plays a critical role in driving revenue generation, fostering customer relationships, and ensuring consistent sales performance across the district.
ESSENTIAL DUTIES
Manage and drive sales activities within the district to achieve targets set by management.
Implement and ensure the execution of national sales strategies within the district.
Implement and manage district budgets and sales plans in line with corporate goals and directives.
Ensure appropriate sales deployment across the district to maximize market coverage and growth.
Align sales activities and distribution channels accountability with national directives to maintain consistency, Direct and indirect
Accurately forecast sales dollars and adjust strategies accordingly to meet district goals.
Provide accurate sales forecasts, including sales potential, volume, and market share within the district.
Manage the Key Performance Indicators (KPIs) for the district, ensuring consistent tracking and achievement of targets.
Monitor and assess the productivity of all sales positions within the assigned territory.
Ensure sales managers within the district are aligned with the company's objectives and performance expectations.
Mentor and support sales staff through regular reviews of daily sales activities, providing feedback and improvement strategies.
Oversee the career development and training of sales personnel within the district.
Attack competition by focusing sales efforts on key products and strategically deploying sales personnel.
Provide detailed competitor analysis on accounts, products, services, and strategic direction.
Assist in managingcustomer relationships to ensure high levels of satisfaction and retention.
Communicate market conditions and customer insights to senior management to inform business strategy.
Ensure that all corporate policies, procedures, and compliance requirements are followed at all time
PHYSICAL DEMANDS/WORK ENVIRONMENT
Ability to maintain a seated position for extended periods.
Frequent travel requirements (between 40% to 50%), including at least one week per quarter to the North American Headquarters.
Work in a dynamic, fast-paced environment.
Responsibilities may require evening and weekend work in response to supporting the needs of the business.
MINIMUM REQUIREMENTS
Ability to effectively manage and execute all responsibilities while based within the assigned district.
Bachelor's degree in Business, Marketing, Operations or a related field, or equivalent experience.
Advanced degree in Business, Marketing, Operations or a related field is preferred.
At least 10 years of industry-related experience or experience with SMC.
Minimum of 5 years of management experience.
Flexible and adaptable approach, with the ability to thrive in a dynamic work environment.
A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results.
Strong communication, problem-solving, and leadership capabilities.
Familiarity with SMC products, procedures, and sales strategies is preferred.
Proficient in CRM systems and core computer applications, with the ability to quickly adapt to new systems as needed.
Valid driver's license with a clean driving record.
For internal use only:Sales001
$62k-86k yearly est. 60d+ ago
Engagement Manager (Homeland Layered Defense), Public Sector
Scale Ai Inc. 4.1
Customer success manager job in Colorado Springs, CO
Scale's public sector business is providing the best of American commercial technology and innovation to protect the homeland and meet the moment. As a member of our public sector delivery team, you will own relationships critical to the portfolio of clients charged with a layered defense for the United States. You will be a catalyst, willing to go deep, get technical, and drive change. You will managecustomer relationships and partners as well as partner with our engineering team to solve Scale's hardest problems. All of this serves an ultimate goal of delivering cutting-edge agentic AI to orchestrate portfolio management for defense of the homeland.
You will:
Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful agentic AI solutions
Transition AI/ML technologies and processes into working products / solutions even when requirements are undefined or ambiguous
Partner with Scale engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
Lead a cross-functional team to exceed the customer's AI/ML objectives
Support and partner across B2B and B2G organizations to achieve the outcomes in delivering the greater layered defense for the United States
We have a diverse team with a variety of skill sets, many have:
5+ years of professional experience, often in a customer-facing technical program management role in industry or government.
A proven track record in B2B or government client facing roles and expanding client relationships
Prior experience leading engagements with government customers
Must haves:
An active TS/SCI clearance
Minimum of 3 years of work experience leading teams / programs in industry or government
A basic understanding of ML operations process
A track record of structured, analytics-driven problem-solving
Excellent verbal and written communication skills
Willingness to travel at least 25% of the time
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
The base salary range for this full-time position in the location of St. Louis is:$170,500-$213,400 USD
PLEASE NOTE:
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's
Know Your Rights poster
for additional information.
We comply with the United States Department of Labor's
Pay Transparency provision
.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
$69k-94k yearly est. Auto-Apply 5d ago
Client Service Manager, Stock Plan Services
Charles Schwab 4.8
Customer success manager job in Lone Tree, CO
**Your opportunity** _At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together._ **We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).**
**Applicants must currently be authorized to work in the United States on a full-time basis without employer sponsorship.**
**Schwab Stock Plan Services** (SPS) within Workplace Services (WS) provides a variety of solutions to large, public and private companies for the **administration of their Equity Compensation plans** , including stock options, restricted stock, employee stock purchase programs, and cap tables. The **Private Issuer Equity Services segment** of our business is supported via strategic partnership with a third-party vendor who specializes in an administration platform for private companies. Our mission is to provide a world class experience for our clients and to provide the opportunity for the employees of our corporate clients to achieve their financial goals as their company lifecycle progresses.
The **Client Service Managers for private companies** will play a vital role in the delivery of our services and expansion of the relationship via day-to-day interactions, ensuring a smooth transition through public listing event to our public business. This team provides training and guidance to our corporate clients on how to most efficiently utilize Schwab and our vendor's tools and services in addition to assisting our clients trouble shoot issues by researching items and presenting solutions. This includes partnering with other teams across WS to ensure a consistent client experience from implementation through to ongoing administration of the plan. You would be expected to partner with SPS leadership, Education, Conversion, Participant Services, and our vendor's teams to ensure a consistent and quality experience for our corporate clients and their employees. Additionally, as private companies prepare for, and execute, their public offerings, the Client Service Manager will be expected to play a key role in that event, ensuring a successful transition to the public client service teams.
The administration of private company equity plans is a new line of business for Workplace Services, and Client Service Managers will be responsible for helping launch, shape, and own this new product offering. At times, the Client Service Manager may have responsibilities beyond those listed below as business needs grow. As a Client Service manager in SPS you will own the relationship with clients who are private.
**Specific responsibilities include:**
+ Serve as primary point of contact for clients with the ability to answer questions regarding provisions of complex equity compensation plans and financial reporting
+ Periodic review of client lifecycle to provide leadership updates on potential for near-term IPO events
+ Provide oversight and planning of client events (i.e. grants, exercises, restricted stock releases, ESPP, dividends, IPO, etc.) for assigned companies to ensure flawless execution
+ Support clients in administration of their capitalization tables
+ Partner with clients to create solutions for unique administrative needs while managing risk to Schwab
+ Coordinate resources to deliver on specific projects for clients, including mergers and acquisitions, new plan introductions and communication campaigns
+ Resolve client items accurately and in a timely manner
+ Responsible for developing and sustaining a long-term relationship with clients
+ Work closely with our strategic partner to ensure product development is completed with client needs in mind
+ Provide continuous feedback to SPS leadership on strategic partner relationship to ensure overall client success and competitiveness in the marketplace
+ Stay current on equity compensation industry standards and trends via conference participation (GEO and NASPP) including continuing CEP education, local industry chapter participation, client forum presentations, etc.
+ Responsible for bi-weekly or monthly check-in calls with assigned clients to ensure overall satisfaction, timely resolution of issues/items and consultative interaction is occurring. Recognize opportunities for improvement and growth in the relationship
+ Participate in the creation and delivery of on-site client service review meetings with assigned clients as needed
+ Provide training and expertise around Schwab system functionality and capabilities to our corporate clients, enhancing their experience with Schwab
+ Provide team sales support for the SPS Sales team as needed (RFP and RFI response review, onsite presentations, webcasts, and system demonstrations)
+ Participate in providing requirements and enhancements for SPS systems and processes
+ Must have flexibility to provide non-business hour support for client events and escalations
+ Aid in the build out and development of the client service team that will support this offer
+ Develop internal training resources, procedures, and guides for the offer
**What you have**
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
**Required qualifications:**
+ Proven experience with administration, either at a provider or issuer, of stock options, employee stock purchase plans, restricted stock, cap tables, ASC718/IFRS2 and/or corporate accounting administration, including the nuances of private companies
+ Advanced Knowledge of Excel and other MS Office skills
+ Excellent communication, problem solving, and presentation skills to influence and build consensus among your team members and leadership
+ Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics
+ Strong organizational skills with ability to work on multiple assignments simultaneously and complete them within established deadlines
+ Capacity to be flexible and adapt to shifting priorities and be a strong team player
+ Travel Requirements: 5-15%
**Preferred qualifications:**
+ Bachelor's degree
+ Certified Equity Professional (CEP) Certification Level 1 or higher
+ Brokerage, financial or accounting experience within a corporate or brokerage environment
+ Familiarity with Equity Compensation Administration systems
+ Ability to articulate Schwab's Visions and Values to team members
**What's in it for you**
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
+ 401(k) with company match and Employee stock purchase plan
+ Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
+ Paid parental leave and family building benefits
+ Tuition reimbursement
+ Health, dental, and vision insurance
CO Salary Range: USD $74,300.00 - $125,500.00 / Year
What's in it for you:
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call ************.
$74.3k-125.5k yearly 37d ago
Outside Sales Account Manager - Roofing Industry
Jr & Co 4.0
Customer success manager job in Colorado Springs, CO
At J.R. & Co., Inc., we're not just building roofswe're building careers. Established in 1986 and proudly veteran-owned, we're an energetic, optimistic, and family-oriented construction company officing out of Colorado Springs, Colorado. While roofing is our specialty, our services span everything from sheet metal and solar panel installation to rooftop maintenance and disaster relief. With a reputation for excellence in workmanship and customer service, weve earned recognition from top industry manufacturers and an A+ rating from the BBB. If you're looking for a place to grow, thrive, and make a real impact while working in a safety-focused, supportive environment, J.R. & Co., Inc. is the place for you. Join our team today and help us build something great!
Compensation Package:
Weekly pay
Company issued phone or phone stipend
Company truck and fuel card or stipend
Job Type: Full-time
Schedule:
Day shift
Monday to Friday
Willingness to be flexible with customers
Benefits:
Health insurance
Telehealth
Dental insurance
Vision insurance
Life insurance
Paid time off
401(k)
401(k) matching
Job Title: Outside Sales Account Manager - Commercial/Industrial Roofing (Denver, CO) - Unlimited Earning Potential
Start Date: Immediately
Salary Range: $60,000 - $120,000/annually
Position Overview:
Be a driving force in our continued expansion within the commercial roofing sector! This exciting role empowers you to shape our growth trajectory by cultivating and nurturing strategic client partnerships. Were seeking someone who is committed to service and sales as the result, a highly motivated individual with a proven ability to build rapport, demonstrate expertise, and deliver exceptional results. If you're ready to take your sales career to the next level and make a tangible impact, we want to hear from you!
Essential Functions:
Develop a customer base by actively networking, engaging and growing relationships to provide service in the marketplace.
Follow up on sales leads in a timely fashion and work, track and convert the lead.
Track all sales activities in the CRM database in an accurate and timely manner.
Assess potential customers roofing needs in a professional manner
Assist clients with the insurance claim process.
Core Cutting and patching all roofing systems (Training Provided)
Ability to measure and document roofs (Training Provided)
Provide well documented consultation and approved proposals to clients using sales tools while following the JR and Co., Inc. sales process
Meet sales goals that are established by your base draw.
Process complete pre-estimate information for estimating team.
Negotiate contracts with favorable margins and terms within company guidelines.
Represent all JR & Co., Inc. capabilities to clients in a professional manner.
Participate in pre-construction meetings and pre-job walk throughs.
Submit complete job files to assigned team members (Job files include the signed contract, specific instructions, roof drawings, and all other documents necessary for file set up)
Serve as a liaison to clients throughout completion of construction project
Deliver closeout package to clients with applicable warranty information and RTM proposal
Attend tradeshows, networking, and marketing functions as needed to obtain leads and sales
Maintain a professional appearance and ensure the company vehicle is kept clean and well-maintained.
Support Accounting in collection of client funds as necessary
Adhere to all work safety protocols in compliance with OSHA
Continue education in and learning about roofing systems, building codes, and sales practices
Required Skills and Abilities:
Excellent communication skills.
Time Management and ability to schedule weeks in advance.
People-oriented -- enjoys interacting with people, high energy
Ability to adapt to the ever-changing needs of JR & Co., Inc.
Proficient in Microsoft Office Suite or similar software
Valid Drivers License (MO Class E or equivalent)
Embody and model company values of Family Culture, JR Attitude (humility, teachable), Extreme Ownership, Grow or Die (growth mindset, motivated, innovative)
Always represent the company in a positive manner
Demonstrate respect to customers, supervisors, and team members, communicating all concerns in a professional manner and always adhere to standards of conduct and company policies
Education and Experience:
3-5 years of experience in commercial/industrial roofing
Minimum of 3 years of prior sales experience
Knowledge of commercial/industrial roofing systems, applications and benefits.
Work Environment/Physical Requirements:
Pass initial drug test
Shared office environment (Colorado Springs)
Ability to lift and carry up to 50lbs
Ability to Set up and climb 32ft ladder at full length
Ability to travel as needed
25% indoor work and 75% outdoor work.
At J.R. & Co., Inc., we're not just building roofswe're building careers. Established in 1986 and proudly veteran-owned, we're an energetic, optimistic, and family-oriented construction company officing out of Colorado Springs, Colorado. While roofing is our specialty, our services span everything from sheet metal and solar panel installation to rooftop maintenance and disaster relief. With a reputation for excellence in workmanship and customer service, weve earned recognition from top industry manufacturers and an A+ rating from the BBB. If you're looking for a place to grow, thrive, and make a real impact while working in a safety-focused, supportive environment, J.R. & Co., Inc. is the place for you. Join our team today and help us build something great!
Compensation Package:
Weekly pay
Company issued phone or phone stipend
Company truck and fuel card or stipend
Job Type: Full-time
Schedule:
Day shift
Monday to Friday
Willingness to be flexible with customers
Benefits:
Health insurance
Telehealth
Dental insurance
Vision insurance
Life insurance
Paid time off
401(k)
401(k) matching
Work Location:
8045 Iron Tower Court 80939 Colorado Springs, Colorado
J.R. & Co., Inc. is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. JR & Co. Inc. participates in E-Verify. To learn more visit
***************** All individuals who accept an offer of employment are required to complete a pre-employment drug s
$60k-120k yearly 26d ago
Call Center Manager
Bath Concepts Independent Dealers
Customer success manager job in Colorado Springs, CO
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
$36k-55k yearly est. Auto-Apply 60d+ ago
Sales Manager - PriceAdvantage
Skyline Products 3.7
Customer success manager job in Colorado Springs, CO
Job Description
Are you a results-driven sales leader with a passion for strategy, mentorship, and customersuccess? PriceAdvantage is seeking an experienced Sales Manager to lead a high-performing team in the rapidly evolving retail petroleum space.
About PriceAdvantage
PriceAdvantage, a division of Skyline Products based in beautiful Colorado Springs, CO, is a market leader in the retail fuel pricing software space. For over 15 years, we've partnered with some of the largest fuel retailers in North America to deliver an easy-to-use, highly configurable, patented solution that allows fuel marketers to execute their unique fuel pricing strategy faster and more accurately by reducing manual processes and human errors.
We combine the stability of a well-established company with the agility of a technology-focused manufacturer-offering our employees a collaborative, growth-oriented culture where their ideas are valued and their careers can thrive.
The Opportunity
As our Sales Manager, you will lead, coach, and inspire a team of Sales Representatives responsible for selling the PriceAdvantage cutting-edge software solution in the retail petroleum industry. You will bring strong leadership, consultative sales expertise, and a strategic mindset to drive revenue growth, build lasting relationships, and help shape the future of our sales organization.
Key Responsibilities
Provide daily leadership, mentoring, and performance coaching to a distributed sales team.
Manage the full sales lifecycle: from lead generation and pipeline development to deal closure and post-sale engagement.
Analyze market trends to identify growth opportunities and new revenue channels.
Support team members in developing deal strategies, preparing proposals, conducting negotiations, and finalizing contracts.
Maintain pipeline accuracy and forecasting reliability using our CRM (HubSpot).
Continuously evaluate and enhance sales processes, tools, and KPIs.
Act as a senior point of contact for key customers, ensuring satisfaction and retention.
Collaborate with Engineering, Marketing, and Customer Support teams to deliver aligned messaging and outstanding customer experiences.
Prepare regular performance reports and strategic insights for executive leadership.
Drive team accountability for lead conversion, customer engagement, and relationship management.
Represent Skyline at industry trade shows, conferences, and customer events.
Oversee recruitment, onboarding, and professional development of new sales talent.
Qualifications
Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
5+ years of B2B sales experience, including 2+ years in a sales leadership or management role.
Proven successmanaging and motivating geographically distributed sales teams.
Strong grasp of consultative and solution-based selling.
Skilled in CRM platforms (HubSpot preferred), ZoomInfo, Microsoft Office Suite, and Adobe Acrobat.
Strategic thinker with the ability to lead by example and create a results-oriented team culture.
Highly organized, analytical, and adept at identifying opportunities and removing roadblocks.
Exceptional communication and interpersonal skills.
Willingness to travel up to 75% to support team members and meet with clients.
Why Skyline?
Competitive salary: $80,000 - $120,000, commensurate with experience
Performance incentives and bonus potential
Comprehensive benefits package
Hybrid flexibility with headquarters in stunning Colorado Springs, offering a high quality of life and access to world-class outdoor activities
An established company with a forward-thinking approach and strong industry reputation
Apply today, if you're ready to take the next step in your sales leadership career and make a tangible impact at a company that values innovation, teamwork, and long-term success, we want to hear from you!
Benefits:
Health Care Plan (Medical, Dental and Vision)
401k with company match
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick, Personal and Company Holidays)
Short Term and Long Term Disability
Training and Development
Skyline Products is an Equal Opportunity Employer; all decisions are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.
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$80k-120k yearly 30d ago
Strategic Account Manager, Consultant - Stellarus
Blue Cross and Blue Shield Association 4.3
Customer success manager job in Caon City, CO
Your Role The Stellarus CustomerSuccess Team drives customer value realization and long-term adoption of Stellarus solutions through strategic partnerships, delivering proactive guidance, and ensuring measurable business outcomes. The Strategic Account Manager, CustomerSuccess will report to the Senior Director, CustomerSuccess. In this role you will work with our health plan customers orchestrating alignment between business, product, and technology teams to deliver measurable impact. You are the central strategic leader responsible for the entire post‑sale client lifecycle-from adoption and value realization to renewal and expansion. Your mission is to embed Stellarus as an indispensable technology partner by deeply understanding our customers' business, aligning our solutions to their strategic objectives, and delivering quantifiable clinical and financial outcomes. This role requires a rare blend of strategic acumen, deep healthcare industry expertise, commercial ownership, and executive‑level relationship management. You will manage not just the business relationship but also the technical, operational, product, and support components-partnering closely with both product and technology teams to deliver results.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
$47k-73k yearly est. Auto-Apply 27d ago
Sales Manager
Plato's Closet Colorado Springs North 3.1
Customer success manager job in Colorado Springs, CO
Job DescriptionResponsibilities include:
Leading sales team by providing guidance, training and mentorship
Setting sales quotas and goals
Creating sales plans
Analyzing data
Assigning sales territories
Building teams
$31k-38k yearly est. 10d ago
Partner Engagement Manager, 4th Infantry Division
Onebrief
Customer success manager job in Colorado Springs, CO
Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient. We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world.
Founded in 2019 by a group of experienced planners, today, Onebrief's team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We've raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most.
Required: Top Secret clearance with eligibility for SCI
In person in Fort Carson, CO
What you will achieve
Your mission
As a Partner Engagement Manger you will,
* Own the entire customer relationship, from users up to Generals.
* Rapidly expand product usage until ~100% of workflows are in Onebrief. You'll need a combination of ordinary training and subtler strategies to get our product used as much as possible.
* Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement.
* Instill the Onebrief brand image.
* Enable our expansion to Allies and Partners.
* Your responsibilities aren't limited to this list! We're on this great adventure together, and we'll each do what it takes for the team to succeed.
You will also:
* Lead or support exercises.
* Use your observations of our users to recommend product improvements.
* Provide face-to-face and remote customer support.
* Develop an understanding of customer social dynamics in order to support renewals and future sales.
* When responding to incidents (product is unavailable, broken, or not delighting the customer), coordinate with the customer and our product engineering team.
To succeed, you'll need a mastery of operational planning at multi-star headquarters. When you speak, do lead planners listen? Do Generals and Admirals?
You'll also need technical skill. You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
About you
* You love our users, and you want to work with them. This is the single most important requirement. Implementing new software requires the enthusiastic support of our user base - skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you.
* You deeply understand large military headquarters and want to apply that within 4th Infantry Division. Skillful planners, mainly SAMS, JAWS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals. You wake up excited each day to navigate the military and political bureaucracy and win over future customers.
* You pay attention to detail. People rely on you. On your previous teams, you had a reputation as a workhorse. Example: we're about to run a planning exercise, which will be 4th ID's first exposure to our product. No one is worried, because they know you've taken care of it.
* You can get things from large government organizations Example: our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It's an unusual request, and no one at the customer knows what to do. Everyone tells you it's not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls
* You're technically adept. You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
* You work well with customers. You demonstrate strong interpersonal skills by cultivating trust, aligning diverse perspectives, and communicating with clarity and influence.
* You're intense about our mission. It's a core part of who you are
* You're proactive and adaptable. Comfortable working autonomously or with cross-functional teams, especially in fast-paced or ambiguous settings.
* You communicate clearly, concisely, and candidly. Our Company relies on you to assess the situation within your account and effectively communicate your assessment and recommendations to inform strategic decisions.
* You hold a current Top Secret clearance with eligibility for SCI and have the ability to access DOD facilities and installations.
Qualifications
* Proven experience in leading operational planning within a military context, preferably at multi-star headquarters.
* Advanced military education: Command and Staff, Advanced Military Studies.
* Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks.
* Proven ability to expand business presence within a region, with emphasis on software or technology solutions.
* Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams.
* Strong technical skills to master our application, troubleshoot issues and liaise with customers on technical matters.
* Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes.
* Most importantly, you are a true Onebriefer:
* You are obsessed with creating value for real users
* You are ambitious, scrappy, and a creative problem-solver
* You learn quickly, work iteratively, and naturally seek collaboration
* You approach your work with integrity, intellectual honesty, and a low ego
* You communicate frankly, clearly, and succinctly
* You thrive as a self-starter, embracing autonomy and ambiguity
Notice to Third Party Recruitment Agencies
Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.
$74k-103k yearly est. 27d ago
Client Service Manager - Stock Plan Services
Charles Schwab Corporation 4.8
Customer success manager job in Lone Tree, CO
Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Applicants must currently be authorized to work in the United States on a full-time basis without employer sponsorship.
Schwab Stock Plan Services (SPS) provides a variety of solutions to large, publically traded companies for the administration of their Equity Compensation plans, including stock options, restricted stock, and employee stock purchase programs. SPS offers solutions for the administration of these plans up to and including full outsourcing capabilities for the recordkeeping and employee services. Our mission is to provide a world class experience for our clients and to provide the opportunity for the employees of our corporate clients to achieve their financial goals.
Specifically, the SPS Client Services team plays a vital role in the delivery of our services. They are responsible for the day to day interaction between Schwab and our largest, most complex corporate clients, ensuring all aspects of their plans are operating smoothly. This team provides training and guidance to our corporate clients on how to most efficiently utilize Schwab's tools and services in addition to assisting our clients trouble shoot issues by researching items and presenting solutions. This includes partnering with other teams within SPS to ensure a consistent client experience from implementation through to ongoing administration of the plan. The Client Services team is expected to partner with the SPS Relationship Management, Education, Trading, Product Management and Conversion teams to ensure a consistent and quality experience for our corporate clients and their employees.
As a Client Service manager in SPS you will manage clients based on their value and specific needs. Specific responsibilities include:
* Serve as primary daily point of contact for clients with the ability to answer questions regarding provisions of complex equity compensation plans and financial reporting
* Periodic review of client financial health in order to increase participant engagement for individual retail client solution opportunities
* Provide oversight and planning of client events (i.e. grants, exercises, restricted stock releases, ESPP, dividends, etc.) for assigned companies to ensure flawless execution
* Partner with clients to create solutions for unique administrative needs while managing risk to Schwab
* Coordinate resources to deliver on specific projects for clients, including mergers and acquisitions, new plan introductions and communication campaigns
* Resolve client items accurately and in a timely manner
* Responsible for developing and sustaining a long-term relationship with clients
* Stay current on equity compensation industry standards and trends via conference participation (GEO and NASPP) including continuing CEP education, local industry chapter participation, client forum presentations, etc.
* Implement controls and oversight for high value transactions, including transactions for top level executives at target corporate clients
* Responsible for weekly or bi-weekly check-ins calls with assigned clients to ensure overall satisfaction, timely resolution of issues/items and consultative interaction is occurring. Recognize opportunities for improvement and growth in the relationship
* Participate in the creation and delivery of regular on-site client service review meetings with assigned clients
* Provide training and expertise around Schwab system functionality and capabilities to our corporate clients, enhancing their experience with Schwab
* Provide team sales support for the SPS Sales team as needed (RFP and RFI response review, onsite presentations, webcasts, and system demonstrations)
* Participate in providing requirements and enhancements for SPS systems and processes
* Provide guidance to technology teams and advocate for client needs and requests
* Must have flexibility to provide after hours and periodic weekend support for client events and escalations
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required qualifications:
* Proven working knowledge of stock options, employee stock purchase plans, dividend equivalent rights, restricted stock, ASC718/IFRS2 and/or corporate accounting administration
* Advanced Knowledge of Excel and other MS Office skills
* Excellent communication, problem solving, and presentation skills to influence and build consensus among your team members and leadership
* Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics
* Strong organizational skills with ability to work on multiple assignments simultaneously and complete them within established deadlines
* Capacity to be a flexible & adapt to shifting priorities and be a collaborative team player
* Travel Requirements: 10- 15%
Preferred qualifications:
* Bachelor's degree
* CEP Certification Level 1 or higher
* Brokerage, financial or accounting experience within a corporate or brokerage environment
* Familiarity with Equity Compensation Administration systems
* Ability to articulate Schwab's Visions and Values to team members
* Project management, business analysis and/or consulting experience
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
How much does a customer success manager earn in Colorado Springs, CO?
The average customer success manager in Colorado Springs, CO earns between $52,000 and $128,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.
Average customer success manager salary in Colorado Springs, CO
$82,000
What are the biggest employers of Customer Success Managers in Colorado Springs, CO?
The biggest employers of Customer Success Managers in Colorado Springs, CO are: