Multi-Specialty Account Manager - Colorado Springs, CO
Customer success manager job in Colorado Springs, CO
Territory: Colorado Springs, CO - Multi-Specialty
Target city for territory is Colorado Springs - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Pueblo, Castle Rock and Colorado Springs, CO & Dodge City and Hays, KS.
SUMMARY:
Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas:
ESSENTIAL FUNCTIONS:
Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.
Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable.
Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.
Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.
Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.
REQUIRED EDUCATION, EXPERIENCE and SKILLS:
Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university
2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience
Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually
Self-starter, with a strong work ethic, tenacity, and outstanding communication skills
Adaptability: Ability to embrace change and work collaboratively in a fast-paced team environment
Problem-Solving: Proven analytical skills to identify solutions and overcome obstacles
Data Analysis: Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives
Must live within 40 miles of territory boundaries
Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements
Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck
Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation
PREFERRED EDUCATION, EXPERIENCE AND SKILLS:
Recent documented successful experience selling to general practitioners (GPs) and primary care centers
Prior experience promoting and detailing products specific to CNS/neuroscience
Previous experience working with alliance partners (i.e., co-promotions)
TRAVEL:
Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.
The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.
Why Lundbeck
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.
Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.
Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.
SMB Customer Success Onboarding Manager
Customer success manager job in Colorado Springs, CO
Who Connecteam is:
Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce, the deskless employees.
Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business.
What is the Customer Success Manager role at Connecteam?
As Connecteam's SMB Onboarding Manager, you will lead customers through their first and most critical phase with our product - onboarding. You'll partner with small and growing businesses to ensure they successfully adopt and implement Connecteam's solution, driving measurable value and setting the foundation for long-term success.
Your main responsibilities will include
Managing the end-to-end onboarding process for SMB customers, from kick-off call to activation
Delivering tailored training sessions to help clients configure and implement Connecteam based on their unique business needs
Guiding customers to quick wins that showcase the platform's value and increase adoption
Ensuring customers establish strong usage habits that drive retention and satisfaction
Identifying at-risk clients early and creating proactive strategies to mitigate churn
Becoming the customer advocate within Connecteam, collaborating with Product, Development, and Customer Success teams to ensure customer needs are heard
Continuously optimizing the onboarding process to improve efficiency, scalability, and customer experience
Work days are Monday to Friday, during standard business hours
Which qualifications you'll need:
Fluent English (spoken and written) - MUST
1+ years of experience in SaaS onboarding, implementation, or customer-facing roles - MUST
Experience working with SMB clients - strong advantage Strong presentation and training skills (remote and in-person)
Tech-savvy with the ability to quickly learn and explain software solutions
High level of organization and ability to manage multiple onboarding projects simultaneously
A team player who thrives in a dynamic, fast-paced startup environment
Positive attitude, empathy, and high energy!
What We Offer:
At Connecteam, we are committed to fostering a collaborative and innovative work environment. You will have the opportunity to make a meaningful impact on our clients' success while working alongside a dedicated and passionate team. We offer competitive compensation, professional development opportunities, and a vibrant company culture that values creativity and growth.
If you are excited about the prospect of joining a forward-thinking company and driving client success, we encourage you to apply by submitting your resume and a cover letter outlining your relevant experience and motivations.
Join us in our journey to empower clients and deliver exceptional value. Apply now!
Benefits:
Medical coverage.
Insurance plan.
Paid time off for vacation, sick days.
Salary range: 70K-90K
We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.
Auto-ApplyManager, Tax - Private Client
Customer success manager job in Colorado Springs, CO
Description & Requirements Forvis Mazars' Private Client tax advisors provide sophisticated tax compliance, consulting, and planning services to individuals, multi-generational families, fiduciaries, and more. Our professionals include CPAs and JDs. Partnering with our financial planners, Wealth Strategists, and Innovation teams expands your flexibility to help clients grow, preserve, and protect wealth.
The Private Client Tax Manager serves as a trusted advisor and member of various client service teams and must possess significant knowledge of taxation compliance and consulting related to personal, partnership, trust, estate, gift, and wealth retention strategies as well as charitable entities managed by ultra-high net worth clients. The Private Client Tax Manager participates in client development and team management and conducts research to be current as a subject matter expert.
What You Will Do:
* Providing tax compliance and tax advisory services to individuals, partnerships, trusts, estates, and private foundations
* Developing, building, and managing client relationships as part of the proposal process
* Participating in networking activities to further expand business opportunities and client relationships
* As a highly impactful team member, maintaining functional expertise and understanding of a client's business or family structure is essential to addressing client concerns and challenges
* Assisting with managing, developing, and coaching professional tax staff
* Reviewing and managing projects prepared by tax associates and seniors
* Effectively delegating responsibilities to others and monitoring efforts of engagement teams
* Proficiently using technology tools in regular assignments and demonstrating a commitment to improving work processes through the use of technology
* Successfully researching complex tax issues, applying findings to projects, and clearly communicating those findings in writing
Minimum Qualifications:
* 5 years or more of related experience in public accounting, law firm, or trust department
* Bachelor or graduate degree in accounting, finance, or a related field
* CPA license or J.D. degree and bar admission
* Experience managing multiple client engagements
Preferred Qualifications:
* Master's degree in Taxation or Law degree
* Experience with OneSource tax software
#LI-COS, #LI-DEN
#LI-KA1
Colorado's Equal Pay for Equal Work Act (SB 19-085)
Pursuant to Colorado's Equal Pay for Equal Work Act, the salary range displayed is for the Colorado market. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Total compensation and benefits consist of salary, group health plan benefits, 401(K), profit-sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.
Colorado Salary Range:
CO Minimum Salary (USD)
$ 100,000
CO Maximum Salary (USD)
$ 145,000
Close Date: 11/24/2025
Entry Level Customer Service Manager
Customer success manager job in Colorado Springs, CO
Price Solutions is maximizing its organizational growth and expanding its positioning as an influential leader in Marketing and Promotions industry. Our Business Development team is actively interviewing the best talent in the area, searching for the next Customer Service Manager to lead and direct internal resources. The goal of this position is to successfully execute sales objectives that align with our client's company and brand standards.
Essential Duties and Responsibilities:
Use fact-based and value-based selling tools when engaging a consumer to drive sales and engagement and reduce account cancellations
Collaborate to establish promotional sales objectives by forecasting and setting sales quotas based on the client's expansion targets.
Stay current on products, services, and promotions available. Use your book of business to create upselling and cross-selling opportunities when new items are made available.
Develop your analytical skills over time to lead sales presentations, analyze the sales strategies' status, and troubleshoot areas to improve.
Work directly with and maintain constant communication with partners, clients, and consumers across the local region.
Our Brand Ambassador has the following beliefs, skills, and personality traits...
You offer ideas and solutions without being prompted. When you see there is room for improvement, you act on it immediately
You are a firm believer that there is no such thing as communicating too much. You have a reputation for always picking up the phone and reaching out regularly
You self-analyze. You frequently ask yourself if you are making a positive impact on the client and team. If you fall short, you communicate with Senior Executives immediately to address those pitfalls and move forward
You think of problems and challenges as opportunities for improvement and growth
You stay focused on the goal and task at hand. You're strategic in how you set your weekly and monthly goals, and you've put people in place to hold you accountable.
People with experience or interest in any of the following categories relating to this role are encouraged to apply: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.
Auto-ApplyClient Relationship Manager
Customer success manager job in Colorado Springs, CO
Who We Are
Investortools has been a leader in fixed-income technology for over four decades, supporting institutional investors with portfolio management and credit analysis software systems. Our platform is trusted by hundreds of financial institutions, including SMA managers, fund managers, broker-dealers, and other market participants, to manage over $1 trillion in assets. We're committed to creative problem-solving, excellent service, and a collaborative culture rooted in strong values, offering you the opportunity to grow your skills and shape your career.
What You'll Do
As a Client Relationship Manager, you'll be a strategic partner our clients rely on to get the most out of their Investortools solutions. You'll work to build long-term relationships with assigned accounts, earning trust with key stakeholders, decision-makers, and users by understanding their unique goals and challenges. After gaining a deep knowledge of our products, you'll provide ongoing support, creative problem-solving, project management, and proactive guidance, promoting Investortools solutions that keep client operations running smoothly and efficiently.
In this client-facing, relationship-driven role, you'll work closely with developers and internal teams to enhance deployments, streamline integrations, optimize data operations, and refine workflows. Your ability to anticipate needs, address issues before they become problems, and inspire confidence will help develop strong partnerships and create lasting success.
Responsibilities
Provide a rapid response to technical and product support requests from clients.
Build, maintain, and deepen strong, long-term client relationships through trust, credibility and partnership with key users.
Effectively manage assigned clients' short- and long-term projects with competence and consistency.
Prioritize on-site and in-person client visit opportunities, traveling to financial centers across the country.
Effectively train users on Investortools products, workflows, and features.
Advocate internally for clients in a clear, concise, and measured manner.
Keep internal systems and stakeholders updated through good documentation and proactive communication.
Collaborate effectively with all stakeholders, including Account Executives, development teams, peers, and supervisors.
Partner with Account Executives to create a vision for client outcomes, set supporting goals, and deliver results for assigned client accounts.
Identify and escalate risks and opportunities within assigned client accounts to the appropriate Account Executive.
What We're Looking For
Bachelor's degree in Technology, Science, Business, Finance, Economics, Math, Engineering, or similar fields.
3+ years in a client relationship management or similar senior client-facing role.
Proven track record of building and maintaining executive-level relationships.
Desire to learn and support a robust software suite.
Willingness to learn the complex municipal and corporate bond market.
Strong analytical and problem-solving skills.
Proven ability to work well under pressure, manage projects and meet deadlines while maintaining high-quality results.
Able to work collaboratively across disciplines with excellent communication, organizational, and collaborative skills.
Exemplary interpersonal skills.
Eligible to work in the U.S. without visa sponsorship.
Why Investortools?
At Investortools, you will have the opportunity to partner with some of the largest and most respected financial firms in the world. You will work primarily with professionals in investment management, such as portfolio managers, credit analysts, and traders, to deliver solutions that have an impact.
We are a family-owned company built on Christian principles that takes a long-term perspective in service to our clients. We value a healthy work life balance and foster a culture of mutual respect, high ethical standards, and true collaboration.
What we offer
Competitive Compensation: Estimated range $80k - $110k annual salary based on experience.
Generous Time Off: 17 days of PTO per year, plus 10 paid holidays.
Comprehensive Health Coverage: Medical, dental, and vision insurance with multiple deductible options and employer contributions.
Health Savings Account (HSA): Company-funded HSA plans, based on coverage level and IRS contribution limits.
Financial Security: Company-paid life insurance and both short- and long-term disability insurance.
Optional Coverage: Voluntary accident and critical illness insurance available.
Supportive Programs: Employee Assistance Program and wellness initiatives to support your well-being.
Retirement Savings: 401(k) retirement plan with company match.
Perks: Enjoy daily lunch provided on-site.
At Investortools, your contributions truly matter. The work is challenging, engaging, and meaningful. Apply now and let's talk about what we can accomplish together.
This is an exempt position anticipated to be between $80,000 - $110,000 annual salary based on experience and knowledge shown in the interview process.
Manager Strategic Accounts (Aesthetics Med Device)
Customer success manager job in Colorado Springs, CO
Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it-where your skills and values drive our collective progress and impact.
The Manager of Strategic Accounts supports the growth and retention of Solta's national and regional partnerships by developing tailored business strategies and ensuring consistent execution across assigned accounts. Reporting directly to the Director of Strategic Accounts, this role will also assist with the management of select high-value accounts to strengthen relationships, identify new opportunities, and deliver on strategic initiatives that drive mutual success.
Key Responsibilities
* Account Management & Growth
* Partner with the Director of Strategic Accounts to manage and grow a portfolio of strategic and national accounts.
* Support select accounts directly by developing customized business plans, tracking performance, and ensuring successful execution of growth initiatives.
* Identify and capitalize on opportunities to expand Solta's footprint across all product lines.
* Strategic Partnership Development
* Build and maintain strong relationships with key stakeholders at all levels within assigned and supported accounts.
* Collaborate with cross-functional teams (Marketing, Training, Clinical, and Finance) to deliver comprehensive solutions that enhance account performance.
* Assist with contract renewals, pricing strategies, and program alignment.
* Sales Execution & Performance
* Help achieve revenue targets through account planning, forecasting, and data-driven decision-making.
* Conduct and support quarterly business reviews to measure progress, share insights, and refine strategies.
* Track and report on key performance indicators across supported accounts.
* Leadership & Collaboration
* Partner closely with Regional and SAS Managers to align account strategies and ensure consistent messaging across the organization.
* Support the Director of Strategic Accounts in executing key corporate initiatives and enterprise programs.
* Provide feedback and insights from the field to help shape Solta's strategic direction.
* Help with new hire training strategies for National Accounts
Qualifications
* Bachelor's degree in Business, Marketing, Communications or related field (MBA preferred).
* 5+ years of experience in medical device or aesthetics sales with exposure and direct responsibility to key account or enterprise-level management. Prior relationships a plus.
* Preferably at least 2+ years of Management experience
* Self-starter, must be able to hunt, prospect and cold call
* Strong business acumen, relationship-building, and organizational skills.
* Proven ability to manage multiple priorities and collaborate effectively across teams.
* Excellent communication, presentation, and analytical skills.
* Willingness to travel up to 50%.
The range of starting base pay for this role is $130K - 175K. Actual starting pay will be based on a wide range of factors including, but not limited to, relevant skills, experience, qualifications, education and location. In addition to base pay, this position is eligible for participation in either (i) our annual bonus program or (ii) a sales incentive plan.
Benefits package includes a comprehensive Medical (includes Prescription Drug), Dental, Vision, Flexible Spending Accounts, 401(k) with matching company contribution, discretionary time off, paid sick time, stock purchase plan, tuition reimbursement, parental leave, short-term and long-term disability, life insurance, accidental death & dismemberment insurance, paid holidays, employee referral bonuses and employee discounts.
We are an Equal Opportunity Employer. EOE Disability/Veteran. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
Client Manager/Parole Officer - Youth Service Counselor II - Southern Region
Customer success manager job in Colorado Springs, CO
is open only to Colorado state residents. Please note: This recruitment may be used to fill multiple vacancies. Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!
About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment, and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates numerous secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Colorado Youth Detention Continuum, a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State which includes but is not limited to parole supervision through case management to ensure community safety.
We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: *********************************
About the Unit:
This work unit manages a continuum of services and programs to assess, treat and serve youth Committed to the Colorado Department of Human Services, Division of Youth Services (DYS). These youth may be committed and in the custody of the DYS, or under parole supervision of the DYS. Parolees may be in Colorado or under supervision via the Interstate Compact for Juveniles. The work unit is also responsible for ensuring the safety and security of youth, staff and the community according to the laws of Colorado.
Purpose of this Position:
The purpose of this position is to develop and monitor an individualized continuum of care for delinquent youth between the ages of 10 and 21 who are sentenced to the Department of Human Services from the time of commitment to discharge. The role of the Client Manager/Parole Officer is to provide overarching case management and to facilitate and engage a Multi-Disciplinary Team for each youth assigned. This is accomplished through an assessment of the youth and the family, development and review of the Youth Development Plan, monitoring service delivery, providing direct care as necessary, maintaining appropriate records, timely and accurate data entry, and assisting the planning and review of processes at the regional level.
Job Duties:
Case Management/Case Planning:
* Case Plan development and management for caseloads averaging 8-10 youth.
* Facilitate the Multidisciplinary Team Assessment staffing and identify treatment domains, service needs, treatment goals, safety issues and other needs or concerns.
* Engage client families and encourage their involvement with clients.
* Complete releases and collect all identifying documents.
* Initiate and finalize placement decisions.
* Complete on-going risk assessments (YASI) throughout the life of the case.
* Identify and broker services for youth as identified by the multidisciplinary team, utilizing the YASI for decision making.
* Develop timelines for service delivery.
* Write the Youth Development Plan.
* Conduct case conferences with youth, family, providers, and other identified multidisciplinary team members.
* On-going monitoring of plans including monthly case reviews, multi-disciplinary team meetings and family consultations; revision of plans as necessary.
* Introduce youth to a trauma responsive safety plan.
* Introduce youth to the client portfolio and engage the multi-disciplinary team in the portfolio to support on-going transition.
* Provide reinforcements and sanctions in response to youth behavior.
* Complete six-month administrative reviews.
* Use Trauma Informed tools for facilitating monthly meetings.
* Mediate youth issues with courts, agencies, law enforcement, families, and service providers.
* Execute emergency placements for youth needing psychological services, housing, family mediation, and safety.
* Provide emergency notifications and consultations.
* Compile, copy, and distribute required documents for contract vendors, Community Review Boards (CRB), Parole Board and the Interstate Compact office.
* Present cases and make recommendations to the CRB, Parole Board and Courts.
* Compile reports and/or give testimony to the courts as required.
* Negotiate for services, court dispositions, filing and dropping of charges, placements, and treatment resources.
* Learn and reference the Colorado Children's Code, DYS Policy and Procedure, IV-E Regulations, Court Orders, DYS Statewide and Regional implementing procedures, Parole Standards/rules, and SOMB standards when making decisions related to clients.
Date Management and Record Keeping:
* Update computerized client record systems in various databases.
* Complete required documentation for LOS (Length of Stay) extensions and reclassifications, and complete YASI (Youth Assessment and Screening Instrument) re-assessments and contact notes as needed.
* Maintain the official DYS client file.
* Complete the monthly review form and ensure proper distribution.
* Close out official case files to closed records.
* Create and/or update all other documentation related to the youth, as necessary.
* Understand laws surrounding confidentiality and maintaining secure digital communications. Follow Division policies for electronic communication and requests for information.
* Be familiar with the Colorado Open Records Act, what is considered public information, and the importance of language, professionalism, and confidentiality in all correspondence.
Parole Planning and Supervision:
* Facilitate pre-parole staffing.
* Develop release/parole plan, schedule parole hearings, and comply with required reporting and scheduling timeframes.
* Present cases at parole hearings.
* Recruit, develop, advise, negotiate, monitor, and supervise contracted parole services.
* Supervise youth; maintain contact with family, law enforcement, and community agencies.
* Identify community safety issues and concerns.
* Make decisions regarding parole violations and complete all necessary documentation and communication with stakeholders.
* Reference and utilize strategies outlined in the client portfolio.
* Engage the Multi-Disciplinary Team to support continuing needs of the youth on parole.
* Engage family/community members who can provide sustainable positive resources to enhance successful community re-entry and sustainability.
Community Involvement:
* Attend community meetings relevant to the Division of Youth Services and its clients; Explain DYS policies and procedures to interested parties; Participate on boards, committees, planning groups relevant to Youth Services.
* Assist the regional office in the development of community services/programs and the identification of duties as resources change.
* Apprise Regional Office leadership team of changes, needs, etc., in assigned geographic areas.
* Other duties as assigned.
Note:
Applications will be reviewed to determine if you meet the minimum qualification for the position. If it is determined that you meet the minimum qualifications, your application will also be used as part of the examination process. You should ensure that your application specifically addresses the requirements as listed in the minimum and preferred qualifications, as well as the job duties and the highly desired competencies. Take the time to adequately address your specialized experience, work products, and accomplishments as they relate to the position.
Minimum Qualifications:
Experience Only:
Six (6) years of relevant experience in an occupation related to the work assigned to this position
OR
Education and Experience:
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years.
Preferred Qualifications:
* Work experience with and knowledge of Southern Region community agencies, judicial system, law enforcement, education system and service providers.
* Masters degree.
* Position requires an individual who is self-directing and motivated, who can make decisions with limited supervisory direction.
* Must have extensive knowledge of Criminal Justice System, Human Services Agencies, and current treatment modalities.
* Must be flexible and comfortable with change.
* Must have current Colorado Driver's license with the ability to drive in urban and rural communities.
* Must be willing to visit clients/families in their residence.
* Knowledge of computers and data entry.
* Previous case management experience
* Relatable experience as a current or previous State of Colorado employee.
Highly Desirable Competencies:
* Bilingual
Conditions of Employment:
* A pre-employment criminal background check will be conducted as part of the selection process as this position is deemed to have direct contact with vulnerable persons. Felony convictions, conviction of crimes of moral turpitude, or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your background check reveal any charges or convictions, it is your responsibility to provide the CDHS Background Unit with an official disposition of any charges. Additionally, you will be required take and pass a drug screen
* Be a minimum of 21 years of age, with no felony convictions or history of domestic violence
* Possess and maintain a valid U.S. driver's license
* Travel within the State of Colorado to meet with community partners and clients who are within the Southern Region Catchment area
* Must be available by phone in case of urgent matters and emergencies to answer questions, provide input or complete necessary paperwork
* Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_********************************), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed ************** within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at **************; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
A standard appeal form is available at: ********************* If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: ************. Phone: ************. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
Link to: How to Apply
Link to: The Assessment Process
For additional recruiting questions, please contact *************************
If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
* Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan ************** plus 401(k) and 457 plans
* Medical and dental health plans
* Employer supplemented Health Savings Account
* Paid life insurance
* Short- and long-term disability coverage
* 11 paid holidays per year plus vacation and sick leave
* BenefitHub state employee discount program
* Employee Wellness program
* Excellent work-life programs, such as flexible schedules, training and more
* Remote work arrangements for eligible positions
* Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information, go to ***********************************************************************
Our Values:
We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at cdhs_*************** or call **************.
~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~
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Easy ApplyEngagement Manager (Homeland Layered Defense), Public Sector
Customer success manager job in Colorado Springs, CO
Our client's public sector division is dedicated to delivering advanced commercial technology and AI innovation to support national security and strengthen homeland defense. As part of the public sector delivery team, you will build and manage relationships with key government stakeholders responsible for a layered defense of the United States.
This role requires someone who can go deep into technical discussions, drive operational change, and partner closely with engineering teams to deliver high -impact AI solutions. You will help transition AI/ML technologies into real, deployable products-often in environments where requirements are ambiguous or evolving.
Your work will directly contribute to deploying next -generation agentic AI systems tailored for critical government missions.
What You'll Do
Drive innovation by tackling complex technical and operational challenges and developing AI solutions with measurable impact.
Transition AI/ML technologies into fully functioning products, even with shifting or ambiguous requirements.
Partner with engineering, operations, and public sector teams to build AI systems for government use cases in computer vision and generative AI.
Lead cross -functional teams to exceed customer AI/ML objectives.
Support collaboration across commercial (B2B) and government (B2G) stakeholders to advance layered defense initiatives.
Requirements
Active TS/SCI clearance
3+ years leading teams or programs in industry or government
Foundational understanding of ML operations (MLOps)
Strong analytical and structured problem -solving ability
Excellent verbal and written communication skills
Willingness to travel ~25%
Preferred Background
5+ years of experience, ideally in customer -facing technical program management within industry or government.
A track record of leading and expanding client relationships across commercial or government environments.
Experience managing engagements with U.S. government customers.
Benefits
Base salary: $170,500-$213,400 USD
Equity package (pending approval)
Comprehensive health, dental, and vision plans
Retirement benefits
Learning & development stipend
Generous PTO
Final offers are based on experience, location, interview performance, and job -related skills.
Partner Engagement Manager, SPACECOM
Customer success manager job in Colorado Springs, CO
Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient.
We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world.
Founded in 2019 by a group of experienced planners, today, Onebrief's team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We've raised $123m+ from top-tier investors, including Battery Ventures, General Catalyst, Insight Partners, and Human Capital, and today, Onebrief is valued at $1.1B. With this continued growth, Onebrief is able to make an impact where it matters most.
Required: Top Secret clearance with eligibility for SCI
In person in Colorado Springs, CO
About you
You love our users, and you want to work with them. This is the single most important requirement. Implementing new software requires the enthusiastic support of our user base - skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you. Users want you around, and they ask you to have a beer.
You deeply understand large military headquarters and want to apply that within the Space Command. Skillful planners, mainly SAMS, JAWS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals. You wake up excited each day to navigate the military and political bureaucracy and win over future customers.
You pay attention to detail. People rely on you. On your previous teams, you had a reputation as a workhorse. Example: we're about to run a planning exercise, which will be the SPACECOM's first exposure to our product. No one is worried, because they know you've taken care of it.
You can get things from large government organizations Example: our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It's an unusual request, and no one at the customer knows what to do. Everyone tells you it's not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls
You're technically adept. You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
You work well with customers. You demonstrate strong interpersonal skills by cultivating trust, aligning diverse perspectives, and communicating with clarity and influence.
You're intense about our mission. It's a core part of who you are
You're proactive and adaptable. Comfortable working autonomously or with cross-functional teams, especially in fast-paced or ambiguous settings.
You communicate clearly, concisely, and candidly. Our Company relies on you to assess the situation within your account and effectively communicate your assessment and recommendations to inform strategic decisions.
You hold a current Top Secret clearance with eligibility for SCI and have the ability to access DOD facilities and installations.
Qualifications
Proven experience in leading operational planning within a military context, preferably at multi-star headquarters.
Advanced military education: Command and Staff, Advanced Military Studies.
Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks.
Proven ability to expand business presence within a region, with emphasis on software or technology solutions.
Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams.
Strong technical skills to master our application, troubleshoot issues and liaise with customers on technical matters.
Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes.
Most importantly, you are a true Onebriefer:
You are obsessed with creating value for real users
You are ambitious, scrappy, and a creative problem-solver
You learn quickly, work iteratively, and naturally seek collaboration
You approach your work with integrity, intellectual honesty, and a low ego
You communicate frankly, clearly, and succinctly
You thrive as a self-starter, embracing autonomy and ambiguity
About the job
Your mission at each major headquarters under your responsibility,
Own the entire customer relationship, from users up to Generals/Admirals throughout the Joint Force.
Rapidly expand product usage until ~100% of SPACECOM workflows are in Onebrief. You'll need a combination of ordinary training and subtler strategies to get our product used as much as possible.
Win the renewal and expansion, so that your customer(s) keep buying Onebrief each year. Deals should expand over time.
Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement.
Gather intel about the command, budget, and region to support growth.
Instill the Onebrief brand image.
Enable our expansion to Allies and Partners.
Your responsibilities aren't limited to this list! We're on this great adventure together, and we'll each do what it takes for the team to succeed.
You will also:
Lead or support exercises.
Use your observations of our users to recommend product improvements.
Provide face-to-face and remote customer support.
Develop an understanding of customer social dynamics in order to support renewals and future sales.
When responding to incidents (product is unavailable, broken, or not delighting the customer), coordinate with the customer and our product engineering team.
To succeed, you'll need a mastery of operational planning at multi-star headquarters. When you speak, do lead planners listen? Do Generals and Admirals?
You'll also need technical skill. You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
Notice to Third Party Recruitment Agencies
Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.
Auto-ApplyCatering Sales Manager (Wedding Market)
Customer success manager job in Colorado Springs, CO
The Catering Sales Manager primary role is to generate new catering business and convert inbound leads/inquiries to confirmed bookings and exceed revenue goals assigned, as well as conduct planning, detailing, and servicing responsibilities for catered events.
Essential Functions:
* Understands all details pertaining to the events without guestroom block needs. This includes identifying potential business, solicitation, and upselling menus, room types and ancillary revenues whenever possible.
* Replies to inquiries/leads for catered events and any other markets as assigned.
* Track all lead and call production in Delphi FDC and assure weekly/monthly activity goals are met.
* Close business on the best opportunities for the GGRC based on market conditions and executes approved contracts with clients within the contract signing due dates.
* Finalizes all details of catering and event functions within market or assigned by VP of Sales + Marketing (VPSM)
* Review and understand catering sales revenue and operation budgets and provide forecasting reports to VPSM
* Maintains client timeline for contracts, BEOs, payment schedule, attendance counts, etc. ensuring Accounting has taken deposits/all payments in advance of all events.
* Prepares and checks all BEOs, catering function sheets or other relevant forms as they arise. Ensures that appropriate departments receive any changes in a timely manner.
* Inspects function room prior to start of function for correct set up. Attends function periodically as a supervisory check.
* Greets all directly booked clients as they arrive to the property, and/or as needed. Serve as guest contact during the event when needed.
* Conducts daily client tours and detailing events as needed. This includes weekends when accommodating the client's schedule.
* Ensures the Group billing is correct as developed by Accounting and approved before sent to client by Accounting Dept.
* Participates in weekly sales meetings, BEO meetings, F&B, Operations, and other meetings to communicate the upcoming event needs.
* Establishes relationships with area event vendors, competitive and non-competitive hotels and event venues and the respective managers at these locations.
* Designing room layouts with diagram software provided by company.
* Interacts effectively with sales, kitchen, vendors, competitors, catering associations to ensure guest satisfaction.
* Deliver "I Am Proud" service standards and department-specific signature touch points.
* Establish cross-departmental channels of communication among teammates that are consistent and complete.
Additional Duties and Responsibilities:
* Maintains post-event files and submits all ensures invoices, receipts and closing inventories copies are maintained and records actual final guest count in Delphi.
* Maintains complete and in-depth files on all future and past events and private parties as directed by departmental standards.
* Attend training as assigned.
* Practices and observes safety rules and regulations and encourage other to do the same.
* Timely participates in morning stand up, weekly operations meetings and staff meetings.
* Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
* Provide extraordinary service that is "Enriching by Nature."
* Embrace, embody, demonstrate, and encourage wellness and the Strata virtues through interactions, performance, and commitments.
* Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
* Be empowered to make things go right if they go wrong.
* Give the guest/member a fond farewell.
* Address feedback by utilizing the LEARN Model.
* Demonstrate a professional appearance and be attentive to what matters most.
* Comply with company policies and procedures.
* Observe and adhere to safety guidelines.
Marginal Functions:
* Performs other job-related duties as assigned.
* Interface positively with other departments, offering assistance when needed.
* Displays care in use of equipment and maintains an organized and professional work environment.
Position Requirements:
* Minimum Knowledge & Skills:
* Preferred knowledge of Delphi Classic, Delphi FDC, Opera Sales & Catering or similar sales & catering software
* Preferred knowledge of Jonas, Micro's software or other similar business enterprise or POS related programs
* Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite
* Room diagram software's such as Meetings Matrix, Allseated, or Social Tables
* Ability to workdays, nights, weekends, and holidays- all days of the week
* Formal Education and Job-Related Experience:
* Minimum 3 Years in banquet service or Catering Sales.
* License, Registration, and/or Certification Required:
* Food Protection Manager Certification; Colorado Food Handler and/or Alcohol Server Certifications (or equivalent)
* First-Aid / CPR / AED Certification preferred
* Valid Driver's License
External and Internal Personal Contact:
* Communications:
* Daily - Participating in meetings; conducting meetings / leading group discussions
* Weekly - Consulting to others; making formal presentations and speeches,
* Occasionally - Participate in one-on-one coaching sessions with weddings/catering sales team.
* Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication.
Additional Licenses and/or Certifications Required:
YES
NO
Valid Driver's License
X
CPR Certification
X
Food Protection Manager Certification
X
Food Handler Certification
X
Alcohol Server/Seller Certification
X
Position Analysis/Specifications:
N/A
(Not Applicable)
OCCASIONAL
FREQUENTLY
Sitting
X
Standing
X
Walking
X
Bending Over
X
Crawling
X
Reaching
X
Crouching
X
Kneeling
X
Balancing
X
Pushing / Pulling
X
Lifting / Carrying:
10 lbs. or less
X
11 to 25 lbs.
X
26 to 50 lbs.
X
51 to 70 lbs.
X
Manual Dexterity
X
Fine Motor Skills
X
Gross Motor Skills
X
Eye / Hand Coordination
X
Near Vision
X
Far Vision
X
Color Recognition
X
Hearing
X
Environmental Factors:
Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.
YES
NO
Working Outside
X
Working Inside
X
Working Alone
X
Working Closely with Others
X
Excessive Cold / Heat
X
Excessive Humidity / Dampness
X
Noise / Vibrations
X
Working Above Ground
X
Working Below Ground
X
Working with Chemicals / Detergents / Cleaners
X
Working Around Fumes / Smoke / Gas
X
Walking on Uneven Surfaces
X
Operating Motorized Equipment or Vehicles
X
Working Around/Near Machinery/Motorized Equipment
X
Climbing on Scaffolds or Ladders
X
Continuous use with a Computer and Keyboard
X
Engagement Manager (Homeland Layered Defense), Public Sector
Customer success manager job in Colorado Springs, CO
Scale's public sector business is providing the best of American commercial technology and innovation to protect the homeland and meet the moment. As a member of our public sector delivery team, you will own relationships critical to the portfolio of clients charged with a layered defense for the United States. You will be a catalyst, willing to go deep, get technical, and drive change. You will manage customer relationships and partners as well as partner with our engineering team to solve Scale's hardest problems. All of this serves an ultimate goal of delivering cutting-edge agentic AI to orchestrate portfolio management for defense of the homeland.
You will:
Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful agentic AI solutions
Transition AI/ML technologies and processes into working products / solutions even when requirements are undefined or ambiguous
Partner with Scale engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
Lead a cross-functional team to exceed the customer's AI/ML objectives
Support and partner across B2B and B2G organizations to achieve the outcomes in delivering the greater layered defense for the United States
We have a diverse team with a variety of skill sets, many have:
5+ years of professional experience, often in a customer-facing technical program management role in industry or government.
A proven track record in B2B or government client facing roles and expanding client relationships
Prior experience leading engagements with government customers
Must haves:
An active TS/SCI clearance
Minimum of 3 years of work experience leading teams / programs in industry or government
A basic understanding of ML operations process
A track record of structured, analytics-driven problem-solving
Excellent verbal and written communication skills
Willingness to travel at least 25% of the time
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
The base salary range for this full-time position in the location of St. Louis is:$170,500-$213,400 USD
PLEASE NOTE:
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's
Know Your Rights poster
for additional information.
We comply with the United States Department of Labor's
Pay Transparency provision
.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Auto-ApplyPD Community Engagement Manager
Customer success manager job in Pueblo, CO
As a municipal government entity, the City of Pueblo is an employer of choice. The city employs over 800 team members in 15 different departments. Teams of diverse individuals work diligently to accomplish the various objectives that are essential to ensure that the Pueblo community is well represented, served and protected. Many of our employees enjoy a long and rewarding career with the city. Pueblo offers a stable work environment, rewarding career options, competitive salaries and a great benefits package.
Do you have experience in communications, public, or media relations and want a role that truly impacts community trust and public safety? Look no further!
The City of Pueblo is seeking qualified candidates to become our next Community Engagement Manager for the Pueblo Police Department. In this leadership role, you'll oversee the flow of information between the department, the City, and the community. As the Community Engagement Manager, you'll lead a team to drive engagement, promote transparency, and support the Chief's vision across the entire department. You'll develop communication strategies, guide media relations, manage public affairs efforts, and handle high-profile or sensitive issues with professionalism and confidence. You'll also create high-quality content, coordinate media interviews, identify story opportunities, build relationships with reporters and digital media outlets, and prepare briefings, presentations, and reports for leadership. This role also oversees the related portion of the department's budget. If you're passionate about community engagement and supporting public safety initiatives, this is the opportunity for you! This full-time position offers you a variety of benefits, a fast-paced work environment, and an annual salary range of $74,977.44 - $91,044.48. Apply now through December 24th, 2025. Click on PD Community Engagement Manager for access to the complete and to apply today! Visit ****************** to see all City of Pueblo open positions.
This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position.
YOU MUST APPLY ONLINE VIA THE CITY WEBSITE OR YOUR APPLICATION WILL NOT BE CONSIDERED!
Qualifications
Education:
Bachelor's degree in journalism, marketing, public relations, communications, or English
Experience:
At least 2 years of progressively responsible professional experience in communications, public or media relations fields
At least 1 year of experience in crisis communications, emergency management, or political environment
1 year of supervisory experience
A valid driver's license at the time of application, and a valid Colorado driver's license within 30 days of employment
License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification
During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license
Preferred qualifications:
Bilingual in Spanish for both oral and written communication
Tattoos and other markings, as described below, will be cause for disqualification:
Any tattoos, or other markings on the head, scalp, face, ears, neck (above the collarbone), or hands (wrist to fingertips).
Permanent cosmetic make-up on the face or permanent commitment band(s) on the finger(s) are exempt from this policy
Current Police Department employees hired prior to July 1, 2025, will be exempt from this disqualification
Illegal drug usage, as described below, at the time of application may be cause for disqualification:
Any use of marijuana within 1 year prior to the date of application;
And/Or;
Any usage of any illegal drugs other than marijuana (i.e. heroin, cocaine, LSD, amphetamines, steroids, or other illegal drug as defined in schedules I through V of Section 202 of the Controlled Substances Act) within two (2) years prior to the date of application.
SPECIAL REQUIREMENTS:
Candidates must be willing to submit to the following requirements:
Comprehensive background investigation
Polygraph
Psychological examination
Drug screening
Physical examination
Additional Information
All your information will be kept confidential according to EEO guidelines.
Apply online at ******************
Marketing & Engagement Manager (60314)
Customer success manager job in Colorado Springs, CO
Marketing & Engagement Manager Employment Type: Full-Time Schedule: 40 hours per week Join the Diversus Health Team: Where Your Career Meets Purpose and Well-being! At Diversus Health, we're dedicated to transforming mental and behavioral healthcare to improve lives. Our mission is to provide trusted, affordable, and personalized care that empowers individuals to lead healthier, more fulfilling lives. And we're doing it with a team of passionate professionals who believe in the power of making a difference every day.
When you join our team, you're not just another employee- you're part of a community that values your growth, well-being, and success.
We live by our Core Values:
* Teamwork - We achieve more together.
* Solution-Minded - We embrace problems as opportunities.
* Impactful - We inspire positive outcomes.
* Integrity - We commit to do what is right.
These values guide everything we do- from how we treat each other to how we care for our clients. They reflect our culture and our unwavering dedication to building a truly healthy society.
Our Rich Benefits Package Includes:
* Exceptional Health Benefits (medical, dental, vision)- comprehensive coverage for you and your family's health needs.
* 401(k) Company Match with 4% fully vested- planning for your future made easier.
* Generous Vacation & Sick Time- because we know work-life balance is essential for your well-being.
* Paid Long-Term Disability Coverage- peace of mind for those unexpected times when you need it.
* Paid Holidays including 3 Floating Holidays- take the time you need to recharge on your terms.
* Employee Assistance Program- including free therapy access to support your mental health.
* Professional Development Funds- we invest in your growth through courses, conferences, and certifications.
* Robust Training Program- get the skills and knowledge you need to excel in your career.
At Diversus Health, we believe in creating a truly healthy society, where mental and behavioral healthcare work together to improve lives. Join our team and help us make this lofty goal a reality.
Together, we can build a better tomorrow. Ready to make an impact? Apply today!
Call Center Sup/TL
Customer success manager job in Colorado Springs, CO
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customer service team to discover a professionally and financially rewarding career in an exciting, fast-paced, and growing government-contracting industry!
We are hiring a Call Center Sup/Team Lead to work at a site located in Colorado Springs, CO. Must be available to work during the hours of operation which are following 2:30am and 7:30pm MST (7) days per week including holidays. Shift schedules are 2:30am to 11:00am and 11:00am to 7:30pm any day of the week.
This is a Service Contract Act Wage Determination position that pays an additional $4.41 per hour for Health & Welfare (H&W) benefits, in addition to the base wage rate.
The Team Lead/Supervisor will work with Management to ensure adequate staffing levels are met based on projected and actual call volumes. Will be responsible to ensure service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy, call quality scores, privacy violations and documentation of supplemental training.
Job Requirements:
SII is an equal opportunity employer, offering competitive pay
Must be a US citizen and be able to obtain a public trust clearance.
Proven knowledge and experience in the principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear documentation of calls.
Adept at active listening, effective speaking skills to convey information effectively, be service oriented actively seeking ways to help and resolve problems.
Excel at reading comprehension, understanding written communications in work related documents.
Employ critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
2 plus years call center supervisory experience and proven ability to lead a team of approximately 10+ Call Center Representatives.
Responsible for the development of direct reports through weekly coaching, and quality inspection.
BA Degree preferred.
and performance-based incentives, including paid vacation, 10 paid holidays per year.
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.
Catering Sales Manager - Hotel Polaris
Customer success manager job in Colorado Springs, CO
Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Catering Sales Manager to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities
Responsibilities
Responsible for the deployment of departmental actions and catering strategies to meet team and company goals and for the internal and external communications required to deliver excellent guest service and satisfaction.
Prospect, solicit, and close new business as well as maintain repeat clients.
Work closely with Group Sales to sell menus which meet the client's needs and maximize revenues.
Meet with clients to work out the details of their functions.
Escort clients through the property and highlight features of facility as well as available services.
Work with Food & Beverage Director to establish policy standards, procedures, operational guidelines, service manual review, and co-ordinate with chef's creative menus and new product ideas.
Meet and greet clients on event dates and supervise, as needed.
Entertain prospective clients and give tours of event space, outlets, and guest rooms.
Keep updated on current sales trends within the market and the competitive set.
Represent the Hotel in trade shows, industry organizations, and community events.
Attend all required meetings within the hotel.
Qualifications
College degree preferred, preferably with a Bachelor's Degree or equivalent experience.
Three (3) to four (4) years previous Catering Sales Manager, Event Planning, Catering/Conference Services Manager experience.
Experience in a comparable AAA Four Diamond/Four Star hotel kitchen or higher is highly desired.
General knowledge of conference technology and audio-visual needs.
Must be able to understand, speak, read, and write in the basic English language.
Familiarity with Sales and Marketing tools.
Salesforce/Delphi experience preferred.
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
Group medical, dental, vision, life, and disability benefits.
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
An employee assistance program.
Paid time off/sick time.
Participation in a 401(k) plan with a company match.
Complimentary team member meals.
Complimentary room nights at CoralTree Hospitality managed properties.
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
Salary range: $61,000 - $69,000/yr. + bonus
Application deadline: This job posting will close on 11/15/2025 or until the position has been filled.
#Li-onsite #hotelpolaris
Auto-ApplyCall Center Manager
Customer success manager job in Colorado Springs, CO
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
Auto-ApplyClient Service Manager - Stock Plan Services
Customer success manager job in Lone Tree, CO
Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Applicants must currently be authorized to work in the United States on a full-time basis without employer sponsorship.
Schwab Stock Plan Services (SPS) provides a variety of solutions to large, publically traded companies for the administration of their Equity Compensation plans, including stock options, restricted stock, and employee stock purchase programs. SPS offers solutions for the administration of these plans up to and including full outsourcing capabilities for the recordkeeping and employee services. Our mission is to provide a world class experience for our clients and to provide the opportunity for the employees of our corporate clients to achieve their financial goals.
Specifically, the SPS Client Services team plays a vital role in the delivery of our services. They are responsible for the day to day interaction between Schwab and our largest, most complex corporate clients, ensuring all aspects of their plans are operating smoothly. This team provides training and guidance to our corporate clients on how to most efficiently utilize Schwab's tools and services in addition to assisting our clients trouble shoot issues by researching items and presenting solutions. This includes partnering with other teams within SPS to ensure a consistent client experience from implementation through to ongoing administration of the plan. The Client Services team is expected to partner with the SPS Relationship Management, Education, Trading, Product Management and Conversion teams to ensure a consistent and quality experience for our corporate clients and their employees.
As a Client Service manager in SPS you will manage clients based on their value and specific needs. Specific responsibilities include:
* Serve as primary daily point of contact for clients with the ability to answer questions regarding provisions of complex equity compensation plans and financial reporting
* Periodic review of client financial health in order to increase participant engagement for individual retail client solution opportunities
* Provide oversight and planning of client events (i.e. grants, exercises, restricted stock releases, ESPP, dividends, etc.) for assigned companies to ensure flawless execution
* Partner with clients to create solutions for unique administrative needs while managing risk to Schwab
* Coordinate resources to deliver on specific projects for clients, including mergers and acquisitions, new plan introductions and communication campaigns
* Resolve client items accurately and in a timely manner
* Responsible for developing and sustaining a long-term relationship with clients
* Stay current on equity compensation industry standards and trends via conference participation (GEO and NASPP) including continuing CEP education, local industry chapter participation, client forum presentations, etc.
* Implement controls and oversight for high value transactions, including transactions for top level executives at target corporate clients
* Responsible for weekly or bi-weekly check-ins calls with assigned clients to ensure overall satisfaction, timely resolution of issues/items and consultative interaction is occurring. Recognize opportunities for improvement and growth in the relationship
* Participate in the creation and delivery of regular on-site client service review meetings with assigned clients
* Provide training and expertise around Schwab system functionality and capabilities to our corporate clients, enhancing their experience with Schwab
* Provide team sales support for the SPS Sales team as needed (RFP and RFI response review, onsite presentations, webcasts, and system demonstrations)
* Participate in providing requirements and enhancements for SPS systems and processes
* Provide guidance to technology teams and advocate for client needs and requests
* Must have flexibility to provide after hours and periodic weekend support for client events and escalations
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required qualifications:
* Proven working knowledge of stock options, employee stock purchase plans, dividend equivalent rights, restricted stock, ASC718/IFRS2 and/or corporate accounting administration
* Advanced Knowledge of Excel and other MS Office skills
* Excellent communication, problem solving, and presentation skills to influence and build consensus among your team members and leadership
* Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics
* Strong organizational skills with ability to work on multiple assignments simultaneously and complete them within established deadlines
* Capacity to be a flexible & adapt to shifting priorities and be a collaborative team player
* Travel Requirements: 10- 15%
Preferred qualifications:
* Bachelor's degree
* CEP Certification Level 1 or higher
* Brokerage, financial or accounting experience within a corporate or brokerage environment
* Familiarity with Equity Compensation Administration systems
* Ability to articulate Schwab's Visions and Values to team members
* Project management, business analysis and/or consulting experience
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
Auto-ApplyAccount Manager
Customer success manager job in Parker, CO
Job Details Hiller Denver - Parker, CODescription
The Hiller Companies, LLC has an immediate opening for Account Manager. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Account Manager is responsible for generating new business and supporting the growth in the fire alarm, sprinkler, and suppression business. The Account Manager should have experience in owner direct sales as well basic understanding the plan and spec market, preferably in a large organization where they have gained experience and appreciation for a disciplined approach to account management and the competitive bid process. The position requires multi-faceted technical and sales skilled individual to expand our market share and support the overall service revenue growth strategy.
Key Responsibilities:
Identify and pursue new business opportunities within the assigned territory or market segment.
Conduct market research to understand customer needs, industry trends, and competitor offerings.
Generate leads through networking, cold calling, referrals, and other sales strategies.
Collaborate with the sales team and management to develop effective sales strategies and marketing initiatives.
Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
Conduct regular site visits, review inspection reports, assess clients' fire protection needs and offer appropriate solutions.
Prepare technical scope of work proposals and presentations.
Follow through on sold projects to ensure satisfactory completion. Ensures a smooth “sale to operations” turnover and monitor's progress.
Actively involved and participates in civic and professional industry organizations.
Provide technical expertise and guidance to customers regarding fire protection systems, equipment, and compliance with industry regulations.
Collaborate with and cost review opportunities with internal teams, such as operations project managers and technicians, to ensure smooth execution of services and projects.
Prepare regular sales reports, forecasts, and analyses for management review.
Maintain a qualified funnel of opportunities, achieve new customer acquisition and profit goals consistently.
Function as a consultant to customers, recommend services for business goals, set market pricing and position Hiller as an industry leader in service delivery.
Monitor and evaluate sales performance against targets and implement corrective actions as necessary.
Other duties as assigned.
Our Account Managers earn between $60,000-$130,000+, which is a combination of base salary and sales commissions. Exceeding sales goals can have a huge impact on total earnings! The individual base salary will be determined by factors including education, skills, experience, expertise and geographic location.
Qualifications
What We Are Looking For:
High School Diploma or GED is required; however, a bachelor's degree in Business Administration, Engineering, Marketing, or similar discipline is preferred.
NICET Certification is preferred.
5+ years of experience in sales, business development, project management, construction or consulting within the Commercial Fire Alarm/Sprinkler/Suppression or similar Commercial building/construction industries is required.
Exp Must have a working knowledge of common fire and life safety systems and equipment, including but not limited to fire alarm systems, fire sprinkler systems, fire pumps, suppression system, etc.
Familiarity with building life safety inspection codes and standards.
Advanced ability to read and understand fire alarm, sprinkler, suppression & electrical drawings.
A closing expert, a hunter sales mentality is necessary.
Account development and strategic sales skills.
Financial expertise to estimate and sell technical solutions and service offerings effectively.
Proficiency in using CRM software, MS Office Suite, and other sales tools.
Excellent interpersonal and communication skills, both verbal and written.
Ability to interact with both internal and external stakeholders.
Great customer service skills, self-motivated and entrepreneurial spirit.
Demonstrated negotiation and closing skills.
Ability to effectively present and communicate technical information to clients.
Must have good teamwork capabilities.
Must have strong organizational skills and be detail oriented.
Valid driver's license and willingness to travel extensively within the assigned territory.
Ability to learn and become a market expert with building safety inspection codes and standards (NFPA and other industry regulations).
Key success drivers would include managing the entire sales process including uncovering the opportunity, developing a service solution/value proposition, conducting service alignment workshop, preparing the proposal, creating the contract, negotiating terms, closing opportunities, and providing on-going customer service selling any upgrades and add-on opportunities.
Travel overnight up to 10% for training and business development.
Physical Requirements:
Must be able to sit for long periods of time
Must be able to effectively use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
Must be able to perform some repetitive motions while using a computer
While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short term disability, voluntary long term disability, critical illness & accident insurance and paid time off.
Company-provided training, tools, and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers, and together, let's make the world a safer place.
Catering Sales Manager
Customer success manager job in Woodland Park, CO
Job Description
Jimmy John's is hiring an Catering Sales Manager (Sampler)!
As a sampler you will be the face of the brand! You will start by plotting out the area that you will be going to, then make the sample sandwiches, and then deliver the free samples to the customers! This position is all about having fun and engaging with the customers. You will educate the customers on our brand, delivery, catering, etc. Sampling is from 9-11am Mon-Fri. You also have the option to work other shifts as well.
$200 Hiring Bonus!!
(Bonus paid out once JJ Menu Test is passed, Training, and minimum 2 weeks of employment)
Duties and Responsibilities:
Makes sandwiches fast following Jimmy John's standards
Wrap sandwiches to perfection
Maintain our sampling book
Catering callbacks to get feedback from previous day's catering
Maintains professional appearance in compliance with the Jimmy John's Dress Code
Displays a positive and enthusiastic approach to all assignments
Has FUN while being a rockstar at customer service
Benefits Include:
Competitive starting pay based on experience and availability ($18.50 per hour)
Meal Discounts
Ability to earn tips (Anywhere from $2/hr - $7/hr extra)
Advancement opportunities
Consistent schedule week over week
Insurance and 401K available for eligible employees
Requirements:
Valid Driver's License
Current Insurance
PD Community Engagement Manager
Customer success manager job in Pueblo, CO
As a municipal government entity, the City of Pueblo is an employer of choice. The city employs over 800 team members in 15 different departments. Teams of diverse individuals work diligently to accomplish the various objectives that are essential to ensure that the Pueblo community is well represented, served and protected. Many of our employees enjoy a long and rewarding career with the city. Pueblo offers a stable work environment, rewarding career options, competitive salaries and a great benefits package.
Do you have experience in communications, public, or media relations and want a role that truly impacts community trust and public safety? Look no further!
The City of Pueblo is seeking qualified candidates to become our next Community Engagement Manager for the Pueblo Police Department. In this leadership role, you'll oversee the flow of information between the department, the City, and the community. As the Community Engagement Manager, you'll lead a team to drive engagement, promote transparency, and support the Chief's vision across the entire department. You'll develop communication strategies, guide media relations, manage public affairs efforts, and handle high-profile or sensitive issues with professionalism and confidence. You'll also create high-quality content, coordinate media interviews, identify story opportunities, build relationships with reporters and digital media outlets, and prepare briefings, presentations, and reports for leadership. This role also oversees the related portion of the department's budget. If you're passionate about community engagement and supporting public safety initiatives, this is the opportunity for you! This full-time position offers you a variety of benefits, a fast-paced work environment, and an annual salary range of $74,977.44 - $91,044.48. Apply now through December 24th, 2025. Click on PD Community Engagement Manager for access to the complete and to apply today! Visit ****************** to see all City of Pueblo open positions.
This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position.
YOU MUST APPLY ONLINE VIA
THE CITY WEBSITE
OR YOUR APPLICATION WILL NOT BE CONSIDERED!
Qualifications
Education:
Bachelor's degree in journalism, marketing, public relations, communications, or English
Experience:
At least 2 years of progressively responsible professional experience in communications, public or media relations fields
At least 1 year of experience in crisis communications, emergency management, or political environment
1 year of supervisory experience
A valid driver's license at the time of application, and a valid Colorado driver's license within 30 days of employment
License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification
During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license
Preferred qualifications
:
Bilingual in Spanish for both oral and written communication
Tattoos and other markings, as described below, will be cause for disqualification:
Any tattoos, or other markings on the head, scalp, face, ears, neck (above the collarbone), or hands (wrist to fingertips).
Permanent cosmetic make-up on the face or permanent commitment band(s) on the finger(s) are exempt from this policy
Current Police Department employees hired prior to July 1, 2025, will be exempt from this disqualification
Illegal drug usage, as described below, at the time of application may be cause for disqualification:
Any use of marijuana within 1 year prior to the date of application;
And/Or;
Any usage of any illegal drugs other than marijuana (i.e. heroin, cocaine, LSD, amphetamines, steroids, or other illegal drug as defined in schedules I through V of Section 202 of the Controlled Substances Act) within two (2) years prior to the date of application.
SPECIAL REQUIREMENTS:
Candidates must be willing to submit to the following requirements:
Comprehensive background investigation
Polygraph
Psychological examination
Drug screening
Physical examination
Additional Information
All your information will be kept confidential according to EEO guidelines.
Apply online at ******************