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  • Psychiatry Account Manager - Miami North, FL

    Lundbeck 4.9company rating

    Customer success manager job in Miami, FL

    Territory: Miami North, FL - Psychiatry Target city for territory is Miami - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Miami Beach, North Miami, North Miami Beach, southwest to the eastern part of Hialeah, and south to Coral Gables and Doral. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university 2+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually Self-starter, with a strong work ethic and outstanding communication skills Must be computer literate with proficiency in Microsoft Office software Must live within 40 miles of territory boundaries Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck PREFERRED EDUCATION, EXPERIENCE AND SKILLS: Previous experience within a specialty product sales force. Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder Documented successful sales performance Ownership and accountability for the development and execution of fully integrated account plans Strong analytical background, and experience using sales data reporting tools to identify trends Experience in product launches Previous experience working with alliance partners (i.e., co-promotions) Strong leadership through participation in committees, job rotations, panels and related activities TRAVEL: Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $117,000 - $137,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.
    $117k-137k yearly 3d ago
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  • Rental Sales Manager

    Hogan Transportation 4.3company rating

    Customer success manager job in Miami, FL

    " Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology. We have the need for a Rental Sales Manager to help us expand our business. Please note that candidates must be able to be on-site for this position in Miami, FL. Do you have 2+ years of outside sales experience with a proven track record of success? Do you have experience with selling rental solutions? Do you have transportation industry experience? Are your customer service skills second-to- none? Are your communication skills second-to none? Does working in a fast paced, demanding environment sound exciting? If you answered “Yes” to these questions, our Rental Sales Manager opening may be the perfect fit for you! This position is integral to Hogan fulfilling its goal of being recognized as the most respected transportation provider in the industry by continually focusing on providing the highest quality experience possible for our customers, employees, and strategic partners. This position is key to supporting our continued growth and success!... If interested, click Apply! "
    $79k-96k yearly est. 2d ago
  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Customer success manager job in Plantation, FL

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $38k-44k yearly est. 8d ago
  • Customer Success Manager

    Tabit.Cloud

    Customer success manager job in Aventura, FL

    ONLY CANDIDATES BASED IN BROWARD OR MIAMI-DADE COUNTIES AND ABLE TO COMMUTE TO THE AVENTURA OFFICE WILL BE CONSIDERED. At Tabit Technologies, we power restaurants with innovative, cloud-based Mobile POS solutions that streamline operations, increase revenue, and elevate the guest experience. Our technology is built by restaurant people, for restaurant people-and we're growing our team. We're looking for a Customer Success Manager with hands-on Front-of-House and Back-of-House restaurant experience to guide clients through onboarding, implementation, and long-term success with our platform. What You'll Do Restaurant Operations & Client Success Leverage real-world FOH and BOH experience to understand restaurant workflows and operational needs Serve as a trusted advisor to owners, managers, and operators during onboarding and beyond Translate restaurant operations into optimized POS configurations that improve speed, accuracy, and efficiency Project Management Act as the primary point of contact for restaurant clients during onboarding Lead discovery meetings to assess operational requirements Configure menus, promotions, integrations, and workflows tailored to each restaurant Implementation & Training Perform on-site hardware installations in coordination with restaurant teams and third-party vendors Plan and execute staff training, including servers, bartenders, managers, and kitchen teams Ensure teams are confident and fully operational before and after go-live Brand Ambassador Deliver exceptional service and go above and beyond to ensure customer satisfaction Provide practical solutions and alternatives based on restaurant best practices Build long-term client relationships through proactive communication and on-site engagement Represent Tabit as a leader in Mobile POS technology and operational innovation Who You Are Experienced in restaurant operations (FOH and/or BOH required) Comfortable working directly with restaurant owners and leadership Confident trainer and communicator Tech-savvy, detail-oriented, and customer-focused Able to travel locally and work on-site in South Florida
    $54k-94k yearly est. 1d ago
  • Success Manager

    The Renaissance Network, Inc.

    Customer success manager job in Miami, FL

    Are you a driven Success Manager? Are you interested in an opportunity to empower educators to improve student outcomes for an EdTech company that's leading the way in the future of teaching and learning? Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. Trusted by more than 4,000 districts and numerous state education agencies, Amira is helping 4 million students worldwide become motivated and masterful readers. They seek a Success Manager in Southern Florida to ensure the flawless onboarding and drive the deep, sustained product adoption of Amira across all user levels within assigned school districts. The Success Manager's primary goal is to translate product features into pedagogical value, empowering educators to improve student outcomes. Major Responsibilities Onboarding & Project Management: Lead and project manage all aspects of new school and district implementations, from technical setup to user training, ensuring a timely and successful launch. Training & Professional Development: Design and deliver high-quality, engaging training and professional development sessions for teachers, coaches, and school administrators (both virtual and on-site). Adoption & Usage Analysis: Proactively monitor product usage data to identify trends, celebrate successes, and address adoption risks. Develop and execute data-driven intervention plans for at-risk users or schools. Relationship Building: Build strong, collaborative relationships with mid-level district and school-based contacts, including Curriculum Directors, Principals, Instructional Coaches, and teacher leaders. Best Practice Consultation: Serve as a pedagogical expert on the Amira platform, consulting with schools on best practices for integrating Amira into their existing curriculum and instructional routines. Product Expertise & Feedback: Distill the reasons why the product is working well and why it is failing to deliver value. Convey this information back to R&D in an actionable form. Risk Mitigation: Mine for and mitigate customer concerns or issues in a creative, proactive, and relentless way. Preferred Qualifications: 3+ years of experience in customer success, implementation, professional development, or a former K-12 educator role (e.g., Instructional Coach, Principal, etc.) Experience implementing software solutions, preferably in the Education SaaS industry. Experience delivering professional development or training to adults. Strong project management and organizational skills. Ability to analyze data to derive actionable insights. Excellent communication and presentation skills. Deep empathy for the challenges and goals of educators. 50% travel. Experience in education administration and/or a start-up organization a plus. Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. As the leader in third-generation edtech, Amira listens to students read out loud, assesses mastery, helps teachers supplement instruction and delivers 1:1 tutoring. Validated by independent university and SEA efficacy research, Amira is the only AI literacy platform proven to achieve gains surpassing 1:1 human tutoring, consistently delivering effect sizes over 0.4. Rooted in over thirty years of research, Amira is the first, foremost, and only proven Intelligent Assistant for teachers and AI Reading Tutor for students. The Renaissance Network - Building World-Class Teams to Impact Education We process certain personal information about you for our legitimate business interests to identify and contact suitable individuals about opportunities that may be relevant to them. Details are set out in our Privacy Policy, including how to opt-out (ren-network.com/privacy-policy). The Renaissance Network (TRN) is an equal opportunity employer. TRN complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
    $46k-73k yearly est. 18h ago
  • Client Relationship Manager - Boca Raton, FL

    Charles Schwab 4.8company rating

    Customer success manager job in Boca Raton, FL

    Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Client Relationship Manager, (CRM), you play an essential and impactful leadership role that informs the daily operational success of the local branch. You are the first point of contact at the branch and will work cross-functionally with other branch team members and partners across the firm to deliver exceptional experiences for our clients. You will assist the Branch Manager and sales/support staff with meeting our clients' needs, resolving customer escalations, helping to deepen both internal and external client relationships, and acting as the Branch Manager in their absence. Your responsibilities also will include coordinating and maintaining the branch paperwork and operations flow, as well as implementing, training, and supporting new processes adopted by the firm. This is a role where you can bring your passion for mentorship and developing client service professionals to a firm that will value your contributions and champion your growth. What you have Required qualifications Bachelor's degree or equivalent work-related experience A valid and active Series 7 license required A valid and active Series 63 license required A valid and active Series 9/10 (8) license required (may be obtained within a 90 day condition of employment) 3+ years' experience with customer service 3-5 years in a security/financial services capacity Preferred qualifications Notary 2+ years' experience in a management/supervisory capacity Outstanding written and oral communication skills Previous experience in a direct client-facing role Strong financial acumen, especially regarding brokerage regulations and rules that govern client accounts Demonstrated experience handling client concerns and issues with tact and diplomacy Ability to work independently and effectively as part of a team, while prioritizing multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $64k-98k yearly est. 1d ago
  • Global Exports Manager: Grow US Brands Worldwide

    General Mills 4.6company rating

    Customer success manager job in Miami, FL

    A leading food company is seeking a Global Exports Manager to oversee international operations through US consolidators. The ideal candidate will manage brand development, oversee distributor relationships, and engage in strategic business initiatives. A bachelor's degree and 8+ years in sales or account management in the CPG or FMCG industry are required. Fluency in English and proficiency in Excel are essential, with Spanish as a valuable asset. Competitive salary and comprehensive benefits package offered. #J-18808-Ljbffr
    $54k-77k yearly est. 4d ago
  • Account Manager

    Lendyx

    Customer success manager job in Miami, FL

    Full-Time | On-Site | Miami, FL Lendyx is a direct private lender built for real estate investors who value speed, clarity, and execution. We are looking for competitive, disciplined professionals to join our team as Account Managers. This role is designed for individuals who want to be close to real production, take ownership of outcomes, and build lasting relationships in the private lending space. This is a full-time, on-site role based in our Downtown Miami office. The Role As an Account Manager, you will be responsible for actively sourcing and developing new deal opportunities, engaging directly with real estate investors, and supporting loan origination efforts from first conversation through execution. This role requires consistent outbound activity, strong communication skills, and comfort operating in a fast-paced, performance-driven environment. You will work closely with senior Loan Originators and leadership and will be held to clear activity and production standards. This is not a passive relationship-management role. It is a high-ownership position for individuals who take pride in effort, follow-through, and results. Key Responsibilities Proactively source and develop new deal flow through disciplined outbound outreach Engage investors through daily calls, emails, and follow-ups Build trust and rapport with real estate investors and repeat borrowers Review and analyze deal and borrower information Develop deep knowledge of Lendyx loan programs and investor profiles Maintain organized pipelines and accurate follow-ups Operate with urgency, professionalism, and attention to detail Deliver a high-standard client experience at every touchpoint What We Offer Competitive base salary plus performance-based incentives High-quality lead flow and strong inbound demand Direct exposure to experienced originators and leadership Structured training with real responsibility from day one Modern technology stack designed for speed and efficiency A focused, high-performance office culture with clear expectations Ideal Candidate Profile 1-3 years of experience in lending, sales, capital markets, finance, or real estate Comfortable with outbound calling and proactive business development Confident communicator who can speak clearly and professionally with investors Highly driven, competitive, and self-accountable Detail-oriented with strong follow-up discipline Thrives in environments where performance is measured and rewarded Why Lendyx At Lendyx, you are not a number. You are part of a small, driven team building a serious lending platform. Effort is noticed. Performance is rewarded. Standards are high by design. If you want to build real skills in private lending, work alongside experienced professionals, and be part of a firm that values execution over excuses, we want to hear from you. Apply only if you are serious about performance and growth.
    $39k-67k yearly est. 2d ago
  • Service Sales Manager

    Roofing Talent America (RTA

    Customer success manager job in Fort Lauderdale, FL

    Selling Service Manager - Commercial Roofing Fort Lauderdale, FL $100,000 - $150,000 + Quarterly Bonus (Up to $25,000) Launch a New Roofing Division and Fast-Track to National Leadership! This role's purpose is to build a brand-new commercial roofing division within a $550M national commercial services contractor, offering a rare opportunity for service-first sellers to take full ownership, drive results, and earn significant upside. You will work directly with the CEO, a seasoned and highly respected leader in the commercial roofing industry, serving as his right-hand to scale the division from $0 to $300M. With an entrepreneurial mandate, the role builds a regional roofing business from the ground up with full executive support, focusing exclusively on commercial service, maintenance, and re-roofing. The position also leverages cross-sell opportunities across a portfolio of 20,000 existing buildings, creating immediate traction while shaping the future of a fast-growing division. Over time, you will have a clear career path to advance into leadership of national operations and beyond. Benefits Up to $25K quarterly bonus Uncapped upside tied to regional growth Direct access to leadership and hands-on development PE-backed platform with proven hyper-growth and mature systems Career path to VP level in a new, fast-growing commercial roofing division Your Role Sell and close service, maintenance, and re-roofing work Build and lead a regional commercial roofing service operation Recruit, scale, and manage roofing service crews as volume grows Develop new business while leveraging inbound and cross-sell leads Transition from primarily selling to full operational leadership over time Company Overview A PE-backed specialty contractor with a 50-year history of delivering commercial building services nationwide, including waterproofing, facade restoration, window cleaning, and safety systems. With a workforce of 3,000 employees, the company combines local expertise with a national footprint, serving thousands of commercial properties. They are launching a brand-new commercial roofing division, representing a major growth initiative. This division offers entrepreneurial leaders the rare opportunity to build a regional roofing business from the ground up, leveraging the company's proven infrastructure, support systems, and cross-selling potential to create a multi-million-dollar platform. Key Requirements Hunter mindset with comfort building in an unstructured environment Strong background in commercial roofing service and maintenance Proven ability to generate and close service-based roofing work Don't hesitate and APPLY NOW. Don't have a resume? No problem, just get in touch with me directly: ***************************** / (754) - 307- 0835
    $57k-99k yearly est. 4d ago
  • Revenue Cycle Account Manager

    Femwell Group Health 4.1company rating

    Customer success manager job in Miami, FL

    The RCM Account Manager will have the overall goal of managing the practice / provider relationship, partnering with the RCM and operations staff as a practice and RCM advocate, maintaining the highest possible client satisfaction, insuring client financial health, and minimizing issues. Key to your success in this role will be your ability to apply strong problem-solving skills and analytical competencies as required to clearly identify both positive and negative financial trends, improve client workflow and integration with RCM processes, and present Femwell driven value propositions to RCM clients. Additionally, you will also hold responsibility for client satisfaction and retention, serving as an internal advocate for any revenue cycle or service-related issue impacting financial health of the client or delivery of service. The ideal person for this role will need a high degree of business acumen with a solid understanding of the provider revenue cycle combined with the ability to create positive relationships as a springboard to account growth, problem resolution, positive communications and increased patient and provider satisfaction. Essential Job Functions Maintains regular proactive contact with all clients in assigned portfolio, establishing positive relationships with senior management, key influencers and decision makers in the organization. Provides revenue cycle analysis, issues resolution, month end reporting and review, and coordinates monthly and yearly close process with client and RCM operations. Services all clients in assigned portfolio by serving as an internal advocate for any revenue cycle or service-related issue impacting delivery of service or functionality of Femwell products or services. Provides a single point of contact for client / provider issue resolution and coordinates solutions with other business teams and outsource partners Provides single point of contact for CBO issues that require management and escalation with assigned clients. Collaborates with Integration Team to facilitate improvements in implementation effectiveness, including managing the “onboarding” of new clients to insure the successful integration of RCM processes. Serves as key point of contact as necessary with any outstanding Collections/AR issues. Contributes to AR metric performance across assigned portfolio in alignment with assigned objectives. Perform other special projects and/or duties as needed or assigned. Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Education, Experience, Skills, and Requirements BA/BS degree or equivalent experience Coding certification preferred - AAPC or equivalent Business or Healthcare experience preferred: 5+ years of provider management, CBO or revenue cycle management, or practice administration Ability to understand the details of the revenue cycle process and provide analysis for improvement. Strong analytical and problem-solving skills with capability of developing and executing detailed account plans Effective interpersonal skills (written and oral) and the ability to communicate and work with all levels within a client's organization Superior customer service focus Excellent organization skills and ability to manage multiple projects in competing tasks/priorities Self-starter who is proactive versus reactive with a strong desire to achieve results
    $35k-48k yearly est. 1d ago
  • Account Manager

    Synapsetbi-Traumatic Brain Injury Testing & Rehab

    Customer success manager job in Boca Raton, FL

    Account Manager | SynapseTBI SynapseTBI is a neurodiagnostic and medical device company focused on traumatic brain injury (TBI) and post-concussive care. We are seeking a relationship-driven Account Manager to manage and grow healthcare provider accounts across South Florida. Candidates must live within commuting distance of Boca Raton, FL. The Account Manager will serve as the primary point of contact for assigned accounts, building strong relationships with physicians, clinics, and healthcare partners. Responsibilities include educating providers and staff on SynapseTBI devices, services, and workflows; supporting onboarding and ongoing account success; identifying opportunities to expand service utilization; and coordinating with internal clinical and operations teams to ensure a high level of customer satisfaction. The role also requires tracking account activity and performance using CRM tools while maintaining compliance with HIPAA and company policies. Qualified candidates will have at least two years of experience in medical device sales, healthcare account management, or a related field, with strong communication and relationship-building skills. A bachelor's degree is preferred.
    $39k-67k yearly est. 18h ago
  • Head of Luxuria, Luxury Travel Sales (General Manager)

    UJV

    Customer success manager job in Miami, FL

    This is a full-time, on-site position based at our company headquarters (Aventura, FL), where collaboration, culture, and team energy thrive in person. We are looking for a dynamic sales leader with a passion for luxury travel and a deep understanding of what it takes to deliver world-class experiences to high-value clientele. This role is equal parts strategic leadership and hands‑on execution - driving outbound sales, building a high‑performing and motivated team, and shaping the operational backbone of the business. It also offers significant financial upside, with compensation tied directly to business growth and a percentage of net income. The company has a proven model, but it needs rebuilding and scaling. The right person is entrepreneurial, service‑driven, and a strong people‑leader who thrives in fast‑paced environments. You'll have the opportunity to design processes, inspire a team, and ensure that luxury is reflected in every client interaction while positioning the company for long‑term growth. What You'll Do Build, refine, and scale outbound B2C sales processes (warm leads, service‑driven conversions, repeat loyalty). Build a sales culture centered on client trust, personalized service, and repeat business. Coach and mentor agents on selling luxury service and emotions, not just products. Hire, train, and develop a motivated sales team capable of scaling results. Build & Scale the Business Rebuild processes, systems, and structures to support growth (sales operations, service delivery, technology, etc.). Oversee company functions across sales, marketing, operations, finance, and client service. Bring creativity and entrepreneurial thinking to refine a proven model into a scalable business engine. Balance short‑term turnaround goals with building a long‑term scalable model. Lead the Team Serve as a charismatic, inspiring leader that people want to follow. Run trainings, sales meetings, and motivational initiatives to keep energy and performance high. Instill accountability while creating an environment where the team thrives. Foster collaboration, celebrate wins, and turn setbacks into growth opportunities. Represent the Brand Bring deep understanding of U.S. luxury clients - their needs, habits, and expectations. Ensure the business consistently delivers exceptional service worthy of a luxury brand. Be a visible, credible, and culturally aware figure who understands the world of travel and high‑touch service. What You Bring Proven success leading outbound B2C phone sales teams in a relationship‑driven, high‑value service industry. Direct experience selling to a U.S. luxury clientele; background in luxury travel is strongly preferred. If not travel, you bring deep knowledge of global destinations through your own experiences and strong cultural awareness. Hands‑on and highly intuitive, with demonstrated experience in a start‑up environment where system & process development is ongoing. Track record of building sales teams: recruiting, training, motivating, and developing top performers. A sales‑first mindset with the ability to also run the broader business: finance, marketing, operations, and technology. Charisma, energy, and presence - you inspire people to perform at their best. Strong entrepreneurial spirit and “figure it out factor” - a problem solver who can both see the vision and execute it. Why Join Us This is an opportunity to take the reins of a proven yet rebuilding business model and shape it into something extraordinary. You'll have the chance to grow a sales‑driven company in luxury travel, build a team that reflects your vision, and play a defining role in its future success. Impact & Growth - Step into a pivotal role where your vision and drive will directly shape the company's success, with opportunities for compensation tied to business growth. Opportunities to Travel - Experience the destinations and luxury services we sell, gaining first‑hand knowledge to inspire your work. Comprehensive Benefits - Healthcare coverage to support your well‑being. 401(k) with Company Match - Invest in your future while growing with us. Paid Time Off - Recharge and enjoy life outside of work, with unlimited PTO available after 1 year of employment. #J-18808-Ljbffr
    $58k-100k yearly est. 1d ago
  • Sales Manager

    Fuego 3.7company rating

    Customer success manager job in Miami, FL

    Fuego is redefining dance footwear - creating sneakers built for dance, performance, and everyday life. Designed to move seamlessly from the studio to the street, our products fuse innovation, comfort, and style. Based in Miami, we're a fast-growing global brand passionate about creativity, community, and motion. About the Role: We're seeking a results-driven Sales Manager to lead wholesale and distributor sales for Fuego across the U.S. and international markets. This role blends strategy and execution - identifying and securing new retail and distribution partners, managing key accounts, and driving overall sales growth. You'll play a critical role in scaling Fuego's presence in premium and specialty retail, executing sell-in strategies, and ensuring our brand is represented with excellence across all channels. What You'll Do: Develop and execute a wholesale and distributor sales strategy to expand Fuego's footprint nationally and internationally. Identify, pitch, and onboard new retail and distributor partners that align with Fuego's brand and market positioning. Manage all aspects of key account relationships - including forecasting, pricing, terms, and sell-through performance. Collaborate with operations and logistics to ensure timely and accurate order fulfillment. Work closely with marketing and product teams to align seasonal assortments and launch plans with partner needs. Represent Fuego at trade shows, industry events, and partner meetings - domestically and abroad. Provide regular reporting, forecasts, and insights to leadership on sales performance and opportunities. What We're Looking For: 5+ years of experience in sales, wholesale, or distribution management within footwear, apparel, or consumer goods. Proven track record of growing retail and distributor partnerships nationally or internationally. Strong communication, relationship management, and presentation skills. Highly organized, self-starter with the ability to thrive in a fast-paced, entrepreneurial environment. Comfortable traveling domestically and internationally. Passion for dance, footwear, or fashion is a plus Why Fuego: Shape the wholesale and distribution growth strategy of a growing global brand. Work directly with leadership to expand Fuego's presence in premium markets. Competitive compensation package and benefits with performance-based incentives. Creative, collaborative, and entrepreneurial team culture.
    $57k-96k yearly est. 18h ago
  • Customer Success Manager

    Iru

    Customer success manager job in Miami, FL

    Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Customer Success Manager at Iru, you will be responsible for ensuring our customers achieve measurable success with our platform. As a trusted advisor with deep product knowledge and empathy, you will help customers align their business goals with Iru's unified, AI-powered platform that brings together UEM, EDR, Vulnerability Management, Compliance Automation, and Workforce Identity into a single, orchestrated system. You will lead onboarding and enablement programs, guide end-user adoption, and run strategic business reviews that demonstrate value and impact. Acting as the voice of the customer, you will partner cross-functionally with Sales, Product, and Support to drive continuous improvement and ensure every customer gains time, control, and confidence in how they manage and secure their users, apps, and devices. Success in this role means consistently driving retention, uncovering expansion opportunities, and turning customers into advocates for Iru's mission to simplify and unify the modern enterprise IT and security experience. Required to work on-site in our Miami (Coral Gables) office Monday - Friday. What You'll Do Communicate efficiently and effectively with our customers - we primarily communicate via chat and email, but you'll also have video conferences when the need arises Use a consultative-like approach to drive ROI, retention, expansion, and high product usage across a portfolio of 150+ customers Develop and enact a custom plan for each customer's onboarding, expansion, and renewal goals Lead end-user training, conduct executive business reviews, and proactively monitor and drive product usage to ensure the customer is maximizing value Communicate new use cases and features/functionality that will enhance the customer's workflow and drive organizational product adoption Passionate about the customer experience and skilled in translating customer feedback into product requests Work cross-functionally with strategic and technical colleagues to accomplish customer goals Provide recommendations on changes and design enhancements to improve processes, customer experience, and performance What You'll Bring 1-3+ years of customer-facing experience in a fast-growing company; direct experience with SaaS products, solutions, or ecosystems Experience maintaining ARR of 3M+ including contract values over 100K Experience with support tools and platforms like HubSpot, Zendesk and JIRA Ability to drive results and outcomes while solving complex business problems, both individually and through direct reports Excellent presentation, organizational, and communication skills (both written and verbal) Ability to partner effectively with C-Suite, VP, and Director-level contacts, along with day-to-day users of the software Knowledge of SaaS post-sale support motion Benefits & Perks Competitive salary100% individual and dependent medical + dental + vision coverage 401(K) with a 4% company match20 days PTOFlexibility to work from anywhere for up to 30 days per year Iru Wellness Week the first week in JulyEquity for full-time employees Lunch stipend provided Monday through FridayUp to 16 weeks of paid leave for new parents Paid Family and Medical LeaveModern Health mental health benefits for individuals and dependents Fertility benefits Working Advantage employee discounts Onsite fitness center Free parking Exciting opportunities for career growth We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
    $53k-94k yearly est. Auto-Apply 60d+ ago
  • Customer Success Manager

    Modern Ai

    Customer success manager job in Miami, FL

    About Modern.ai Modern.ai is a business intelligence platform powering some of the most sophisticated brands in e-commerce today. Since launching in March 2025, we have tracked billions of dollars in revenue across hundreds of brands, including celebrity-led brands and some of the biggest names in modern e-commerce. Our platform sits at the intersection of attribution, analytics, automation, AI, and revenue operations. We work with elite operators who care deeply about performance, data integrity, and speed. You will be representing a product with real scale, real customers, and real expectations. The Role We are hiring a Customer Success Manager to own the customer experience from the first demo through long-term success. This is not a passive support role. This is a front-line revenue, retention, and adoption role. You will run demos, support customers, nurture pipeline opportunities, build customer-facing materials, and act as a direct extension of sales, product, and leadership. You will work closely alongside the CEO and leadership team. What You Will DoCustomer Demos and Onboarding • Run confident, polished live product demos for inbound leads and prospects • Tailor demos and presentations based on customer sophistication and use case • Build and customize decks for demos, onboarding, QBRs, and follow-ups • Clearly explain workflows, dashboards, attribution, and performance metrics • Confidently answer technical and product questions live Customer Support and Retention • Serve as first-line support for customer questions and issues • Maintain fast, professional response standards • Triage issues and coordinate with product and engineering when needed • Proactively identify churn risk and intervene early • Build trusted relationships with high-value customers Sales Pipeline Nurturing • Follow up on inbound leads, trials, and warm prospects • Re-engage stalled opportunities with tailored outreach and materials • Maintain clean CRM records with clear next steps • Support expansion, upsells, and renewals • Partner with leadership to help close deals AI-Driven Execution and Internal Operations • Use AI tools daily to improve speed, clarity, and decision-making • Leverage AI for research, summarization, customer insights, and documentation • Create customer-ready decks and materials efficiently using AI-assisted workflows • Keep immaculate CRM, support, and account notes • Surface actionable customer feedback that influences product direction • Improve internal processes, playbooks, and templates • Operate independently without hand-holding in a fast-moving startup Who This Role Is For This role is a strong fit if you are: • Happy, upbeat, confident, and highly personable • Professional and polished on video and live calls • Extremely organized and detail-oriented • Comfortable explaining technical concepts to non-technical users • Fluent with modern AI tools and productivity workflows • Strong at building clean, persuasive decks and presentations • Energized by startup pace and accountability • A self-starter who takes ownership instead of waiting for instructions This role is not a fit if you need heavy structure, slow pace, or narrow responsibilities Technical Expectations You do not need to be an engineer, but you must be technically competent. You should be comfortable with: • Dashboards and performance analytics • Attribution and performance metrics at a high level • AI tools for productivity, research, and presentation creation • Learning complex platforms quickly • Explaining workflows clearly and confidently If you are not organized, technical, and AI-fluent, you will not succeed in this role. Why This Role Is Different • Work directly alongside the CEO and leadership team • Engage daily with elite operators and high-profile brands • Represent a platform trusted with billions in tracked revenue • Influence product direction through real customer feedback • Grow with the company as it scales, not after the fact This is a front-row seat role for someone who wants responsibility and upside. Requirements Required Experience • 2 to 5 years experience in customer success, account management, sales, or solutions consulting • Proven experience running live software demos • SaaS experience strongly preferred • Experience with analytics, data platforms, or marketing technology preferred • Experience building customer-facing decks and presentations • Strong written and verbal communication skills • Comfortable using CRMs, AI tools, and modern SaaS platforms Application Instructions (Required) To be considered, you must submit: Your resume A short video submission (2 to 3 minutes max) covering: • Who you are and your professional background • Why you are excited about Modern.ai • How you approach customer conversations and demos • How you use AI tools in your day-to-day work • An example of learning a technical product quickly Applications without a video submission will not be considered. Bonus consideration for candidates who demonstrate confidence, clarity, preparation, strong sales presence, and polished presentation skills in their video. Please provide us with your loom link to your video when submitting your resume. Benefits Location, Compensation, and Benefits • Remote role, US-based • Miami-based candidates strongly preferred • Higher compensation for Miami-based candidates • Competitive base salary plus performance-based bonus • Health insurance and comprehensive benefits • Direct access to leadership and the CEO • Unlimited room for growth as the company scales Top performers will have a clear path into senior customer success, revenue operations, or sales leadership roles.
    $53k-94k yearly est. Auto-Apply 6d ago
  • Customer Success Manager, Strategic

    Modernizing Medicine 4.5company rating

    Customer success manager job in Boca Raton, FL

    ModMed is hiring a driven Customer Success Manager to join our positive, passionate, and high-performing Strategic Customer Success team, focused on being the trusted advisor by proactively identifying opportunities, managing escalations, and executing key lifecycle milestones. This is an exciting opportunity to understand customers' business goals and advocate on their behalf by proactively identifying risk(s) and collaborating internally to deliver solutions and identify appropriate upsell opportunities within a fast-paced Healthcare IT company that is truly Modernizing Medicine! The CSM will be held accountable for articulating the value of our SaaS cloud platform while driving customer engagement and adoption. Your Role: * Serve as the primary point of contact and trusted advisor for assigned customers, ensuring ongoing success and satisfaction. * Strategically manage and execute client renewals, including annual uplift discussions. * Evaluate customer needs and activities to provide personalized recommendations and consultative support. * Escalate and manage issues that impact customer experience, adoption, and success. * Proactively identify areas where ModMed solutions can address inefficiencies or improve workflows. * Lead and facilitate Quarterly and Annual Business Reviews (QBRs, ABRs), progress reports, and data-driven performance updates. * Communicate effectively and consistently with internal teams and external stakeholders to ensure alignment and timely resolution of issues. * Take ownership of customer success processes, including milestone execution and SOP adherence (e.g., EMA to EMA conversions, DDFE, license swaps). * Leverage data and insights from ChurnZero, Qlik, Salesforce, and PowerBI to inform strategy and drive results. * Create and update internal SOPs as needed to promote knowledge sharing and continuous improvement. Skills & Requirements: * Bachelor's Degree, required. Master's Degree, preferred. * 2-3+ years of relevant experience or equivalent combination of experience. * Foundational knowledge of EMA (1 to 3 specialties), PM, and ModMed's ancillary products. * Foundational understanding of Revenue Cycle Management (RCM) and Boost services. * Proficient use of Salesforce, ChurnZero, PowerBI, Qlik, Jira, AskNicely, and Gainsight. * Conversational knowledge of EMA to EMA (E2E) and EHR to EMA data conversions, including project duration. * Understanding of the full client lifecycle and success metrics. * Comfortable communicating with a range of practice POCs. * Empathetic and approachable relationship builder. * Excellent communication, presentation and teamwork skills. * Organized, adaptable, and self-motivated. * Results-oriented with a clear focus on KPIs and value-based selling. * Travel required up to 10%. #LI-LM1 #REMOTE
    $50k-82k yearly est. Auto-Apply 36d ago
  • Associate Customer Success Manager

    Servicenow 4.7company rating

    Customer success manager job in West Palm Beach, FL

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals. * You will have a portfolio of customers * You will work with the portfolio of customers in a 1 to many fashion using email campaigns and guiding customers to webinars and other Community content * Identify criteria for assisting your customers by using Success Plays in the Success Platform * Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 2+ years of related work experience; OR equivalent work experience * Apply proficient knowledge of standard principles, theories, concepts and techniques * Build productive working relationships * Analyze information and propose solution to meet needs of customers FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $78k-118k yearly est. 4d ago
  • (Miami, FL) Customer Success Manager II, SMB - Dedicated

    Toast 4.6company rating

    Customer success manager job in Miami, FL

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready * to make a change? As a Customer Success Manager, Toast's way of saying an “Account Manager”, you serve as the customer's main point of contact, trusted advisor, and drive a wide variety of customer driven initiatives. You are a strong relationship builder, understand a customer's goals and priorities, and translate them into strategic recommendations that will drive a high level of product adoption, satisfaction, referrals and customer retention. The SMB CSS team operates in a highly cross-functional role responsible for a regionally based book of business of our most influential & highest revenue SMB customers. These CSMs will be located in specific geographic regions. They will be hyper-focused on helping customers navigate Toast early in their customer journey. This is not your average CSM or Account Management team; in joining this team, you will be part of building a scaled Customer Success model. Composed of multiple teams, the Scaled CS team is evolving to better the customer experience. We are seeking an individual who is flexible, adaptable, and motivated by change. About this roll * (Responsibilities) Work closely with cross-functional partners in New Business Sales, Onboarding and Growth Sales Leadership to ensure proper alignment on pursuing opportunities for revenue growth Work closely with cross-functional partners in Product, BizOps, Care, Education and Professional Services to drive the highest levels of customer success throughout the customer journey Build relationships and trust with customers through thoughtful attention and advocacy to drive the customer flywheel and increase referral opportunities Retain & grow SaaS revenue through consultative engagements and new product recommendations tailored to the specific needs of each customer Drive activation and adoption across Toast product suite by leveraging internal tools & resources to analyze product usage, demonstrate value & facilitate trainings Confidently navigate all Toast POS modules & have a working knowledge of our partner landscape Leverage Toast product knowledge to facilitate customer demos, troubleshoot basic functions of the POS and ensure the customer is getting the most out of Toast Ask discovery questions to uncover growth opportunities, referrals and location expansion Actively look for opportunities to operate at scale, including collaborating with cross-functional partners Up to 10% travel locally for customer site visits with activities ranging from pre-live meet & greets to post-live technical consultations (This is dependent on proximity and availability of customers) Do you have the right ingredients* ? (Requirements) Must be located in Miami, FL 2+ years of Account Management, Sales or equivalent experience, responsible for customer satisfaction and business operations Success operating independently and navigating competing priorities in a constantly changing environment High technical aptitude allowing for quick learning and adoption of technical concepts and language Proven track record of success in meeting and exceeding goals Excellent communication, organizational, and influencing skills Flexibility & adaptability Problem solving mindset, ability to think critically Special Sauce* (Non-essential Skills/Nice to Haves) 1+ years of experience using a POS (Point of Sale) software, ideally in the service or industry Experience working in the tech industry or for a SAAS company Experience with Salesforce CRM, MS Office, G-Suite, and Slack Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required #LI-DNI The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$82,000-$82,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $82k-82k yearly Auto-Apply 20d ago
  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Customer success manager job in West Palm Beach, FL

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $38k-44k yearly est. 8d ago
  • Sr Customer Success Manager

    Servicenow 4.7company rating

    Customer success manager job in West Palm Beach, FL

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The role of the Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals. You will oversee the engagement and outcomes for customers in your portfolio Ensure customers are technically healthy and on the most recent version of our product Leverage existing Success Plays to assist customers, but also assist new Success Plays Work with customers to create new use case/success stories Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses Guide other ServiceNow teams to address customer issues Oversee projects identified by leaders Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Minimum 7 years of related work experience; OR equivalent work experience Creativity with comfort running projects independently Improve complex issues through analysis and resolution Succeed in working collaboratively ServiceNow certifications FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $78k-118k yearly est. 5d ago

Learn more about customer success manager jobs

How much does a customer success manager earn in Davie, FL?

The average customer success manager in Davie, FL earns between $42,000 and $122,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.

Average customer success manager salary in Davie, FL

$71,000

What are the biggest employers of Customer Success Managers in Davie, FL?

The biggest employers of Customer Success Managers in Davie, FL are:
  1. ShipMonk
  2. Octagon
  3. Motorola Solutions
  4. Itrade Stem
  5. Tabit.Cloud
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