Customer success manager jobs in Dearborn Heights, MI - 1,520 jobs

At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor's degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. Required Licenses: SIE, Series 6 (or 7) and Series 63 (or 66) licenses are required at the time of hire. Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours Pay Transparency The salary range for this position is $75,000 - $90,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** #LI-CITIZENS6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Serve as Export Control Subject Matter Expert (SME), providing authoritative guidance on U.S. export regulations (EAR, ITAR) and supporting global manufacturing Fortune 500 company's global compliance strategy. Develop and maintain global export control standards, monitor legal/regulatory changes, and assess their impact on business operations worldwide. Conduct audits, health checks, and risk analysis while advising business units, central departments, and authorities on compliance requirements. Require 8+ years of export control experience, a law or associate degree, strong analytical and communication skills, and proven ability to influence and collaborate across all organizational levels. Opportunity to shape global export control processes in a dynamic, international environment with exposure to cross-border regulations and strategic decision-making.

We're growing-and looking for a creative problem-solver to grow with us! Image360 is hiring a client-focused Account Manager to help businesses turn bold ideas into powerful visual experiences. If you thrive in a fast-paced environment, love building relationships, and want to be part of a team that transforms concepts into custom signage and graphics, we'd love to hear from you. About the Role: The Account Manager will serve as the primary liaison between the company and its key clients, ensuring the delivery of exceptional service and fostering long-term relationships. This role focuses on managing large accounts, driving account development, and identifying opportunities for new business growth within assigned territories. The successful candidate will be responsible for understanding client needs, coordinating internal resources, and delivering tailored solutions that align with client objectives. By maintaining a deep knowledge of the market and competitive landscape, the Account Manager will contribute to the company's strategic sales goals and revenue targets. Ultimately, this position is critical in sustaining customer satisfaction, expanding account portfolios, and supporting regional sales initiatives at IMAGE360. Plymouth. Minimum Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. Minimum of 3 years of experience in account management or sales, preferably handling large or national accounts. Proven track record of meeting or exceeding sales targets and managing key customer relationships. Strong communication and negotiation skills with the ability to influence decision-makers. Proficiency in CRM software and Microsoft Office Suite. Preferred Qualifications: Exceptional organizational skills with the ability to manage multiple client projects, timelines, and deliverables simultaneously Proven ability to act as a liaison between clients and internal teams, especially installation crews, ensuring clear communication and smooth execution Strong attention to detail when coordinating project specs, site requirements, and installation logistics Ability to anticipate client needs and proactively communicate updates or changes to production and installation teams Experience scheduling and tracking installations, ensuring deadlines are met and quality standards are upheld Comfortable working in a fast-paced environment with shifting priorities and client demands Responsibilities: Manage and grow large and key customer accounts by building strong, trust-based relationships. Develop and execute account plans to achieve sales targets and maximize revenue opportunities. Identify and pursue new business development opportunities within existing and prospective accounts. Collaborate with inside sales and cross-functional teams to ensure seamless service delivery and customer satisfaction. Monitor market trends and competitor activities to proactively address client needs and maintain a competitive edge. Prepare and present regular reports on account status, sales forecasts, and pipeline development to senior management. Negotiate contracts and pricing agreements in alignment with company policies and client expectations Work environment Professional corporate and team-oriented environment. Onsite work 5 days a week with travel to customer sites when required. Physical demands Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Standard business hours although some overtime may be required to meet deadlines or manage unexpected issues Travel required Regular travel to customer site - mainly Southeast Michigan.

Are you passionate about building meaningful relationships and empowering customers to achieve their goals, while driving success for both them and the company? Customer Success is not just a function or team at Thomson Reuters, but also our reason for doing business. We measure our success based on the prioritization of our customers' needs and goals. The relationship we create with our customers determines the future benefits for them and our company. The CSM is assigned a book of business specific to Concierge and/or Advisory customers, responsible for the development of customers knowledge on their suite of offerings. The CSM will manage these customers to drive performance towards Thomson Reuters' strategic objectives and retention goals. This will require the management of multiple projects with strong business acumen to remove obstacles interfering with growth and retention of customers. About the Role: In this opportunity as a Customer Success Manager, you will: Partner with customers to define success, deliver educational activities throughout their lifecycle, and track progress toward business outcomes. Develop and share best practices and Customer Success Plans, collaborating with internal teams like Sales and Professional Services. Monitor customer health by tracking usage data and escalating critical concerns, using insights to drive strategic adjustments. Identify and activate commercial growth opportunities, recommending improvements based on customer maturity and working closely with the commercial team. Ensure customers receive maximum value from their investment, driving retention and growth through tailored engagement and collaboration. Leverage technology tools (e.g., Gainsight, Salesforce) to manage client information, pipeline, and financial forecasts accurately. Build and present business plans, report on market and competitor activities, and represent Customer Success in cross-functional meetings to support business objectives. About You: You are a fit for the role of Customer Success Manager if you have: 8+ years of professional experience, with a minimum of 3 years' experience in customer success 4-year college degree required, master's degree or equivalent preferred Experience in Global Trade highly preferred Gainsight, or Salesforce user experience a plus Functional/technical skills in SaaS implementations and Enterprise Resource Planning (ERP) applications, a plus Experience working in and around cloud software solutions and cloud delivery models Strong business acumen and communication skills; can manage a customer journey, conflict resolution and problem-solving. Ability to travel, 25% #LI-BS1 What's in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $106,400 USD - $197,600 USD. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 02/28/2026. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com

Job Description Job Title: Customer Success Pro Solutions Manager Department: Compliance Reports To: Director of Compliance Employment Type: Full-time Job Summary: As a Customer Success Pro Solutions Manager, you will lead a team of Pharmacy Pro professionals to ensure exceptional client experiences, drive product adoption and maximize customer value across a large portfolio of small-to-mid-sized pharmacy customers. OneScan Pharmacy Pro is our SAAS solution for pharmacy dispensers with smaller footprints. You will be the primary point of contact for our larger Pro clients, building strong relationships, developing strategies that enhance customer satisfaction, retention and growth while aligning with organizations goals. For our smaller Pro clients, you will ensure your team is providing exceptional customer service, troubleshooting problems, and escalating issues when necessary to ensure customer satisfaction. This role is operationally focused and scale-driven, and requires strong communication and problem-solving skills, as well as a dedication and solution focused mindset to helping our Pharmacy Pro customers succeed with our software solutions. Key Responsibilities: Recruit, train, mentor, and manage a high-performing Customer Success Pro Solutions team operating in a high-volume, at-scale environment. Create standardized playbooks and workflows for team to utilize as Set clear goals, KPIs, and performance standards for the team. Foster a culture of collaboration, accountability, and continuous improvement. Design and implement scalable processes for onboarding, adoption, and retention. Provide escalation support to Pharmacy Pro customers via phone, email, and chat, ensuring timely resolution of issues and a high level of customer satisfaction. Escalate complex or unresolved issues to our Solution Engineers, R&D or other relevant departments, as necessary Troubleshoot and diagnose software, scanners, and network issues related to our SaaS solutions, identifying root causes and implementing effective solutions. Document customer interactions, incidents, and resolutions in our ticketing system,maintaining detailed and accurate records. Collaborate with cross functional teams to share pharmacy customer feedback and insights, contributing to the continuous improvement of our products and services. Drive additional value by identifying additional opportunities for Pharmacy Pro Customer sales. Build strong relationships with key accounts and executive stakeholders. Act as a trusted advisor to customers, ensuring they achieve desired outcomes. Identify and build pharmacy training materials for Pharmacy Pro Customers. Qualifications: 5+ years of experience in customer success or account management with a strong capability in software/ technology operations 2+ years of experience leading teams responsible for high-volume customer portfolios or scaled service models. Strong problem solving and analytical skills, with the ability to troubleshoot and resolve technical issues effectively. 2+years of leadership experience managing teams Hands-on experience with automation, AI tools, or workflow optimization in Customer Success, Support, or Operations (e.g., ticket routing, knowledge management, proactive outreach, analytics). Working knowledge of operating systems, networking, and basic software troubleshooting techniques. Familiarity with SaaS solutions, cloud-based technologies, and common IT tools. Preferred Qualifications: Experience in the supply chain, logistics, or compliance industry. Proficiency in multiple languages. Excellent communication and interpersonal skills, with a customer-centric approach and the ability to empathize with users. Physical Requirements: Prolonged sitting for extended periods of time. Frequently use of hands and fingers for typing, mouse operation, and other computer-related tasks. About Us: Welcome to LSPedia, a global software (SaaS) leader at the forefront of traceability, compliance, and supply chain solutions, dedicated to empowering the pharmaceutical and healthcare industries. A Certified Women-Owned and Minority-Owned Business, recognized by Inc. Magazine as Best in Business in SaaS and a Top 5000 growth company, LSPedia is committed to securing the pharmaceutical supply chain and improving patient safety and operational efficiency every step of the way, from manufacture to the point of dispensing. Our cutting edge software solutions have earned the trust of major players in the pharmaceutical and healthcare sectors, including esteemed organizations such as the U.S. Department of Veterans Affairs, Cencora, Cardinal Health, and thousands more. We take pride in our commitment to delivering unparalleled traceability and compliance solutions that redefine industry standards.

Customer Success Manager "Customer Success" is the lifeblood of our business. We make software applications that are intended to make the lives of our sales and customer-facing teams easier and more productive. We are only successful if our customers are successful. We are looking for people that want to help our customers apply our technology to their business processes and do so in a collaborative, helpful, and enjoyable way. The Customer Success Manager (CSM) is a primary point of contact for our customers. They onboard our customers, check in throughout the year, work to increase user adoption, and aim for high levels of customer satisfaction in order to have them be a customer-for-life. This position requires excellent customer service skills and technical aptitude in troubleshooting software applications. We are looking to add a self-starter who loves helping teams solve challenges and is not afraid to go the extra mile to improve their skill set. An interest in enterprise software-as-a-service (SaaS) solutions (namely Salesforce), an obsession with providing the ultimate customer experience and the desire to be part of a fast-paced environment will make you an excellent addition to the Ascent Cloud family. Responsibilities Onboard new customers (and sometimes prospects) by configuring their system and providing them with an understanding of how to administer the solutions they purchased. Act as a primary point of contact for signed customers as their dedicated CSM. Manage your customer portfolio year-round, providing guidance, working to improve adoption and managing the renewal process. Act as a liaison between the customer and our sales organization as it pertains to licensing, working closely with that customer's Account Executive. The right individual will define new responsibilities and grow within the organization. Handle support requests from prospective and current customers. Assist prospects and customers with installation and configuration. Support other customer-facing teams (customer success, account management, sales) with technical backup as needed. Facilitate support calls and screen-shares with clients. Act as liaison between the development team and our customers. Occasionally participate in trade shows (e.g. Dreamforce, local Salesforce events) as a company representative and attend on-site customer visits. Qualifications 2-4 years relevant work experience. Salesforce experience is a MUST. Customer Success or Account Management experience preferred. Collaborative and positive team player. Technical know-how and attention to detail are mandatory. Excellent phone and teleconferencing (e.g. Zoom) presence. Creative problem solver and robust critical thinking prowess. Ability to develop relationships with our customers. Strong sense of curiosity and willingness to learn new technical skills. Exceptional verbal and written communication skills. Excellent organizational and follow-through skills are mandatory. Excitement and interest in the Force.com platform and the AppExchange.

Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Magna New Mobility is a business unit inside Magna International leveraging Magna's technology building blocks, developing new capabilities, and entering new markets and use cases. Our products include advanced solutions for urban markets, industrial intralogistics, commercial and autonomous vehicles. Magna New Mobility is also creating advanced software solutions that integrate with next-generation hardware. Our software is a core driver - turning our hardware into smart, integrated platforms for partners eager to advance the mobility sector. Magna's New Mobility group is not just about building individual technologies; we aim to create integrated solutions that address the complex challenges of moving people efficiently and cost effectively in the 21st century. Join us in advancing and shaping the future of mobility. Job Responsibilities: What you will be doing in this role: * Act as the primary post-sales contact for assigned customers, ensuring a seamless transition from implementation to long-term success * Manage the full customer lifecycle-from onboarding and training to sustained engagement and value realization * Operate within a documented Customer Success Playbook and business process, supported by various Magna tools/software (Smartsheet, Salesforce, Jira, Confluence, etc.) * Build strong, trust-based relationships with customer stakeholders (plant managers, IT, engineering, and operations) * Partner with Product and Engineering teams to relay feedback and influence the product roadmap * Create tailored rollout plans, define success metrics, and deliver training aligned with customer-specific needs * Monitor software adoption, usage trends, KPIs, and satisfaction scores to drive proactive engagement and expansion * Lead issue resolution, escalate risks, and coordinate internal resources to maintain momentum * Identify opportunities to expand software usage and advocate for deeper product integration What you should bring to this role: * 3+ years of experience in customer success, account management, project management or enterprise software deployment * Demonstrated ability to engage cross-functional stakeholders and drive customer value post-sale * Experience supporting enterprise SaaS solutions at scale * Excellent communication, problem-solving, and organizational skills * Proficiency with CRM platforms, Customer Support tools and Project Management tools (i.e. Salesforce, Zendesk, Smartsheet, Jira) * Willingness to travel up to 30% (domestic) Preferred Experience * Strong understanding of manufacturing, logistics, or industrial operations, * Background in plant operations, industrial systems, or consulting * Familiarity with ERP, MES, or factory orchestration tools * Experience driving digital transformation initiatives in manufacturing environment Hiring Base Salary Range: $105,780 - $196,440 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). In addition to base salary, some positions are eligible for an annual performance based bonus. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. Notice regarding the use of AI: As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Corporate

Job DescriptionDescription: JB Cutting Inc. is a nationally preferred thermofoil door manufacturer in the home storage, kitchen, and bath industries. As a 2nd generation family-owned company our mission is to build an exceptional team that is committed to delivering the highest quality products and services to our customers. We strive to provide a structured, fast-paced, engaging, “all hands-on deck” environment where initiative is recognized, and hard work is rewarded. We are a growing company with great career opportunities. Join our team of dedicated and knowledgeable associates today! Applicants must submit their resume for consideration. Due to the volume of applications being received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of JB Cutting. Position Summary: Our rapidly expanding team is hiring a full-time Customer Service Representative for our Mt. Clemens facility. This is a detail oriented, customer-faced position where focus is a must! Responsibilities: Your work will include, but not be limited to: · Reviewing and processing incoming orders. (Leading to a minimum of 35 orders/quotes per day with a turnaround time of, at most, 2 hours from receipt of order) · Delivering excellent partner service through timely and accurate processing orders, exceptional communication with customers, and coordination with other departments to resolve inquiries. · Build and maintain partner loyalty by providing prompt and friendly service. · Establish and cultivate cooperative working relationships with new and existing customers. · Provide and assist with technical information to process orders accurately. · Work to get information needed to release orders to Production. · Support sales in a variety of administrative tasks as needed. · Present oneself as a positive role model to the company. · Participation in daily team meetings. · Perform tasks in accordance with company policies and procedures. Benefits/Perks Offered: · Insurance: Health/Dental/Vision · HSA with company match optional · Other Voluntary Insurance (STD, LTD, LIFE, AD&D etc.) · Paid Holidays & Paid Time Off (following 90 days of employment) · Eligible for approved overtime · 401K with company match · Annual Profit Sharing Schedule: · 8-hour shift · Day shift · Monday to Friday · Overtime · Weekend availability Education: · Associate (Preferred) Experience: · Microsoft Excel: 4 years (Preferred) · Google Docs: 4 years (Preferred) · Customer Service: 4 years (Preferred) · Data entry: 3 years (Required) JB Cutting is an Equal Opportunity Employer, committed to a diverse workplace. Requirements: Required Qualifications: · Associates or Bachelors Degree preferred but not required . · Strong written and verbal communication skills, including professional phone etiquette. · Commitment to excellent customer service with a positive personality and “can do” attitude. · Strong analytical, problem-solving, and decision-making skills are necessary for specialized order entry and processing. · A self-starter who shows initiative and can work with minimal supervision. · The desire to work in a collaborative environment as a “team player”, who will embrace innovation and change. · Responsible individual, with an impeccable work ethic. · Detail-oriented individual who is highly organized, accountable, and innovative. · Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.) and basic product offerings. · Coachable attitude with a drive to learn new skill sets, set goals, take on additional responsibilities and/or develop internally career wise. · Ability to learn technical information provided during on-the-job training. Bonus If You Have … · Experience using ERP manufacturing software, such as Global Shop Solutions. · Knowledge of building industry materials, such as melamine, laminates, and cabinetry components.

Full-time Description JB Cutting Inc. is a nationally preferred thermofoil door manufacturer in the home storage, kitchen, and bath industries. As a 2nd generation family-owned company our mission is to build an exceptional team that is committed to delivering the highest quality products and services to our customers. We strive to provide a structured, fast-paced, engaging, “all hands-on deck” environment where initiative is recognized, and hard work is rewarded. We are a growing company with great career opportunities. Join our team of dedicated and knowledgeable associates today! Applicants must submit their resume for consideration. Due to the volume of applications being received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of JB Cutting. Position Summary: Our rapidly expanding team is hiring a full-time Customer Service Representative for our Mt. Clemens facility. This is a detail oriented, customer-faced position where focus is a must! Responsibilities: Your work will include, but not be limited to: · Reviewing and processing incoming orders. (Leading to a minimum of 35 orders/quotes per day with a turnaround time of, at most, 2 hours from receipt of order) · Delivering excellent partner service through timely and accurate processing orders, exceptional communication with customers, and coordination with other departments to resolve inquiries. · Build and maintain partner loyalty by providing prompt and friendly service. · Establish and cultivate cooperative working relationships with new and existing customers. · Provide and assist with technical information to process orders accurately. · Work to get information needed to release orders to Production. · Support sales in a variety of administrative tasks as needed. · Present oneself as a positive role model to the company. · Participation in daily team meetings. · Perform tasks in accordance with company policies and procedures. Benefits/Perks Offered: · Insurance: Health/Dental/Vision · HSA with company match optional · Other Voluntary Insurance (STD, LTD, LIFE, AD&D etc.) · Paid Holidays & Paid Time Off (following 90 days of employment) · Eligible for approved overtime · 401K with company match · Annual Profit Sharing Schedule: · 8-hour shift · Day shift · Monday to Friday · Overtime · Weekend availability Education: · Associate (Preferred) Experience: · Microsoft Excel: 4 years (Preferred) · Google Docs: 4 years (Preferred) · Customer Service: 4 years (Preferred) · Data entry: 3 years (Required) JB Cutting is an Equal Opportunity Employer, committed to a diverse workplace. Requirements Required Qualifications: · Associates or Bachelors Degree preferred but not required . · Strong written and verbal communication skills, including professional phone etiquette. · Commitment to excellent customer service with a positive personality and “can do” attitude. · Strong analytical, problem-solving, and decision-making skills are necessary for specialized order entry and processing. · A self-starter who shows initiative and can work with minimal supervision. · The desire to work in a collaborative environment as a “team player”, who will embrace innovation and change. · Responsible individual, with an impeccable work ethic. · Detail-oriented individual who is highly organized, accountable, and innovative. · Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.) and basic product offerings. · Coachable attitude with a drive to learn new skill sets, set goals, take on additional responsibilities and/or develop internally career wise. · Ability to learn technical information provided during on-the-job training. Bonus If You Have … · Experience using ERP manufacturing software, such as Global Shop Solutions. · Knowledge of building industry materials, such as melamine, laminates, and cabinetry components. Salary Description $19-$21

At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of 250+ employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence. We are looking for a Customer Success Manager who is passionate about building strategic, value-driven partnerships with our clients. In this role, you will serve as a trusted advisor to dealership leaders and frontline teams, helping them unlock the full power, efficiency, and ROI of the UVeye platform. You will cultivate long-lasting professional relationships by providing exceptional service, understanding client goals, and proactively identifying opportunities for optimization, adoption, and measurable results. A day in the life and how you'll make an impact: * Train and educate customers on how to effectively utilize UVeye and integrate the system into their current processes. * Successfully and consistently deliver ROI and value for our customers, consulting their business and while leveraging UVeye. * Building strong relationships with clients based on your ability to earn their trust and deliver - creating UVeye champions. * Proactively identifying business goals, pain points, and opportunities where UVeye can deliver even greater value for our clients. * Analyzing key account statistics, engagement and performance metrics and leverage these to educate clients in order to drive performance. * Simultaneously and successfully managing multiple client relationships. * Identifying and managing opportunities to organically grow client portfolios, by delivering additional solutions and tools based on business needs Requirements * 3+ years of experience working within a dealership, gaining firsthand exposure to daily fixed and variable operations * 3+ years of experience in a Customer Success, Account Manager or similar role - in Automotive SaaS. * Proven experience in managing multiple accounts and projects. * Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle. Passionate about customers. * Hunger to work in a hyper-fast paced and ever changing environment. * Superior organization and prioritization skills, along with focused attention to detail. * Commercial savvy. * Technical attitude, including general knowledge pertaining to software, dashboards, analytics, CRM platforms. * General understanding of the automotive space - an advantage! * Willingness to travel domestically up to 60% of the time. Benefits we offer: * Competitive Medical, Dental, Vision. * Company 401k Match. * 20 PTO days, Company paid holidays. * Career growth as we scale across the US. Compensation: UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensaticanon or benefits. The annual base salary range for this position is $85,000 - $105,000. In addition, this position is also eligible for Bonus. Travel & Physical Requirements: This role involves regular on-site work within dealership environments and requires approximately 60% travel. While performing the duties of this position, the employee may experience extended periods of sitting, standing, walking, and frequent movement throughout dealership service lanes, inspection areas, showrooms, and outdoor lots. The role also requires the ability to work in varying environmental conditions including heat, cold, rain, or other outdoor elements commonly experienced at dealership locations. Use of personal protective equipment (PPE) may be required depending on site protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why UVeye: * Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections. * Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale. * Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.

Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process. This role requires an extremely high-level partnership with your POD counterparts to collectively strategize and achieve superior success, providing the consultative expertise and training enablement that support the POD's core sales objectives. You are instrumental in expanding our footprint by contributing to and supporting the POD's efforts in gaining and retaining Navigator Platform subscribers. This support includes providing specialized expertise during initial pitches and compelling closing techniques, while the DSM takes ownership of the seamless setup, expert training, and strategic Return on Investment (ROI) conversations. You will educate and gain buy-in from key auto dealer stakeholders, ensuring they maximize the value of our technology and processes, which has a direct impact on the company's bottom line. You will play a key role in Capital One's technology and relationship evolution. We are seeking dedicated, disciplined, sales professionals who excel in a team environment, are experts in process improvement, and have strong interpersonal skills. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. Due to the training and product nature of this role, we are looking for a customer-centric individual who can excel at training/driving tool adoption, with the ability to deeply understand the product and troubleshoot a number of technical issues quickly. Key Responsibilities: Strategic POD Partnership: Collaborate and partner with the Area Sales Manager (ASM), and POD team members (RMs, ARMs) to develop and execute cohesive market strategies and achieve unified sales goals. Sales Enablement and Retention Cycle Ownership: Drive superior success by contributing to and supporting the POD's sales efforts for Navigator Platform, and owning the customer adoption and retention lifecycle, which includes: Driving process improvements aligned with superior customer outcomes and the overarching Capital One Sales Process. Providing subject matter expertise on processes and Navigator Platform when representing the Sales organization. Product and Process troubleshooting, specifically relating to Navigator Platform. Frequent, in-market visits to dealerships to foster relationships and execute the customer enablement cycle. Travel: This position will be traveling up to 50% within the metro area of Toledo, OH. Basic Qualifications: High School diploma, GED or equivalent certification At least 1 year of experience in Process Management At least 1 year of experience in Relationship management Preferred Qualifications: Bachelors Degree 2+ years of experience in Process Management 2+ years of experience in Relationship management At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $109,900 - $125,400 for Dealer Success Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

When you join Renaissance , you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer Success organization, responsible for the successful delivery and long-term performance of complex, multi-year statewide K-12 assessment programs. This role owns program strategy, execution, and outcomes for high-visibility state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a trusted advisor to state education agencies and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide **strategic and operational leadership** for a portfolio of large-scale, multi-year state and consortium assessment contracts. + Own **end-to-end program accountability** , including scope, budget, timelines, service levels, risk management, and contractual compliance. + Act as the **primary executive-level point of contact** for state departments of education, facilitating governance structures, steering committees, and regular executive briefings. + Define program vision, success metrics, and long-term roadmaps in partnership with state stakeholders and internal leadership. + Lead and coordinate cross-functional teams across assessment operations, product, psychometrics, technology, data, implementation, sales, and customer success. + Anticipate, identify, and mitigate **strategic, operational, and compliance risks** , driving corrective actions and escalation as needed. + Ensure assessment programs are delivered in alignment with **state and federal accountability requirements** , accessibility standards, and testing policies. + Use advanced data analysis and performance metrics to evaluate program health, implementation fidelity, and customer outcomes. + Drive continuous improvement by standardizing **program management frameworks, tools, and playbooks** across state assessment engagements. + Serve as the **voice of the customer at the enterprise level** , influencing product direction, assessment design, operational processes, and service enhancements. + Partner with sales and executive teams to support **contract renewals, amendments, and growth opportunities** , including participation in RFP responses and oral presentations. + Mentor and provide functional leadership to program managers and customer success professionals, setting standards for excellence and scalability. + Prepare and deliver executive-ready communications, including program reviews, risk assessments, and strategic recommendations. + Represent the organization as a thought partner in state education discussions related to assessment, accountability, and implementation best practices. + Perform additional duties as assigned in support of organizational goals. **For this role as a Customer Success Senior, you should have:** + Expert-level **program and portfolio management** capabilities, including governance, financial oversight, and multi-vendor coordination. + Demonstrated success managing **high-risk, high-impact state or government contracts** in regulated environments. + Deep expertise in **K-12 education systems** , with significant experience in **statewide assessment programs** . + Strong understanding of **assessment policy, psychometrics, accessibility, and compliance requirements** . + Exceptional executive communication and stakeholder-influence skills. + Ability to lead through ambiguity, resolve complex issues, and make data-informed strategic decisions. + Proven experience influencing cross-functional teams and senior leaders without direct authority. + Strong leadership, coaching, and mentoring skills. **Bonus Points:** + 7+ years of experience in program management, assessment operations, customer success, or implementation within education, edtech, or assessment organizations. + Extensive experience working directly with **State Departments of Education** and state assessment initiatives. + PMP or equivalent program management certification preferred. Additional bonus for hitting CSM targets applies. #LI-Remote **The below compensation range is based on national market data and may vary by experience and location.** Salary Range $68,000-$93,500 USD **Benefits for eligible US employees include:** + World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth + Health Savings and Flexible Spending Accounts + 401(k) and Roth 401(k) with company match + Paid Vacation and Sick Time Off + 12 Paid Holidays + Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program + Tuition Reimbursement + Life & Disability Insurance + Well-being and Employee Assistance Programs Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! **Equal Opportunity Employer** Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates here . **Reasonable Accommodations** Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearn CRM.onmicrosoft.com) . **Employment Authorization** Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ***************************

The Sr. Customer Service Manager is responsible for leading the inside customer experience within the business unit. Service as the subject matter expert in methods and strategies to sell products while providing high level customer service to present and potential customers. This role will help to ensure business targets are met through excellent telephone sales and customer service throughout their team and through development and management of key metrics. This individual will also develop their sales team on initiation of prospective calls and the establishment of an ongoing rapport with existing customers. Integrity, vision, professionalism and passion are key components of this position. Responsibilities Set the strategic direction for the BU customer service operations. Develop, improve and implement customer service strategies, policies, procedures and service standards to improve quality of service, productivity and profitability. Develop and track Team and Individual KPIs making necessary improvements. Lead connection with Outside Sales Team on customer RGAs and SIOP Track lost opportunities and develop corrective actions for strategic improvement Analyze and improve collection of various reports and statistical data to measure customer service performance. Train, monitor and partner with factory leaders to ensure they meet and maintain customer commitments Train and empower the customer service team in methods to cross-sell and up-sell. Handle complex and escalated customer service issues. Analyze inbound, unsolicited prospect calls and convert them into sales. Emphasize product/service features & benefits, quote prices, prepare sales order forms and/or reports. Appropriately communicate brand identity and corporate position. Establish and maintain Freight Policies Program alignment with Buying Groups that buy both PV and Industrial parts Serve as Customer Service Point of Contact for Industrial BU. Perform other duties as assigned. Minimum Qualifications Bachelor's degree in business, Logistics, or a related field preferred, or equivalent significant experience. Minimum of 10 years of experience in Customer Service, Product Management, or a similar customer-facing leadership role. Proven experience as a Customer Service Manager in a manufacturing background. Strong expertise in call control, account development, and time management. Strategic thinker with demonstrated leadership capabilities. Excellent knowledge of management methods, techniques, and best practices. Strong understanding of sales principles, methods, and strategies. Advanced problem identification and objection resolution skills. Up-to-date awareness of industry trends and customer service applications. Ability to build and maintain lasting customer relationships. Exceptional verbal communication, presentation, and listening skills. Strong written communication and documentation abilities. Highly self-motivated, energetic, and enthusiastic.

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $50,000 to $60,000. Position is also eligible for a monthly incentive plan. Annual total earnings will range from $70,000-$80,000. MOVE YOUR CAREER FORWARD WITH RYDER! If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World! Summary The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM's book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at this location(s). In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer: Comprehensive training and the ability to continue your professional development Regional and local Ryder resources to help guide and support as we grow this offering. The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide. 12 weeks of paid maternity leave. Additional day of Paid Time Off for Military Veterans. We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer's expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU! You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial. In addition, YOU are the management and professional representative of the Ryder organization. If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!! Essential Functions Attain or exceed assigned sales quotas and profit targets. Maintain regular and consistent in person and virtual contact with customers to meet customer requirements. Develop a sales penetration plan to expand Ryder's wallet share. Segment account base by opportunity for growth, renewal (retention) and potential for risk of loss. Present Ryder services and capabilities. Develop relationships with all customer buying influencers. Develop complete understanding of customers' business, goals, and objectives. Work collaboratively with DTS/SCS to develop upsell opportunities for the application of those services as appropriate. Serve as facilitator between customers and Ryder departments or Ryder vendors. Ensure contracted services are delivered to customers. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor VOC results by account. Develop knowledge base of competitive alternatives and identify share of wallet opportunities. Contribute to an effective transition of accounts sold upstream in Ryder's services portfolio. Update CRM with relevant account specific details and interactions. Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & Operations. Customer Education - Providing customers with information on new services, changes in policies, and best practices for using the leased trucks efficiently. Training and improvement of sales skills, industry knowledge and personal growth needs. Additional Responsibilities Performs other duties as assigned. Skills and Abilities Sales skills, Required Account Management skills, Required Negotiation skills, Required Contractual leasing, Required Pricing, Required Qualifications Bachelor's degree in business, marketing, or transportation, or equivalent experience, Required 2 years or more experience providing service to customers., Required 2 years or more experience selling to customers., Required Travel Some travel required as needed, typically within a 75-mile radius. #FB #INDexempt #LI-RB Job Category Outside Sales Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: $50K Maximum Pay Range: $60K Benefits Information: For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************** Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Entrega, founded in 2001 and headquartered in Troy, Michigan, is a global business-to-business Technology Services and Solutions Company. Our team of professionals use their expertise and experience to deliver superior results for our clients that address their most important business challenges. Job Position Summary: The Client Success Manager is an automotive expert. They will leverage their expertise managing an assigned list of Dealers through delivering customized sales process consultation, best practice training and overall automotive and consumer behavior insights. They are expected to manage the role expectations while meeting all required project and Dealer interaction milestones efficiently and independently. Responsibilities and Duties: Sales Consultation - This role advises and consults Dealers regarding OEM's proprietary digital retailing software applications as well as general sales process and current consumer behaviors. This role is expected to know how to customize and leverage digital retailing applications with current consumer behaviors to enhance the Dealer's sales process. The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary software through best practice training and platform benefits. Industry Expertise - They are always students, continuously learning about current automotive retail industry trends. The Client Success Manager makes it their mission to understand current automotive consumer behavior, and how that behavior impacts Dealers with their sales process. The Client Success Manager is also expected to share what information they are learning and consuming regarding the automotive retail industry with the Manager of Digital Retail Field Advisors and other Entrega/Automotive Retail Solutions Leadership in an effort to assist with constant process improvement. Relationship Management - To achieve strong relationships with Dealers, the Client Success Manager must approach the relationship with a sense of urgency, empathy, and value. The Client Success Manager will be on-site at their Dealer's location or at times conducting meetings virtually. Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization. Requirements Ability to work independently as well as in a team environment. Comfortability working under pressure or strict deadlines. Demonstrated ability to solve problems and formulate recommendations. Passion for learning and personal growth. Possess organizational and prioritization skills. Self-starter with a high degree of integrity, and professionalism. Education and Experience: Bachelor's degree preferred. 5+ years automotive experience required in either a sales, account management or people management capacity. 3+ years Dealership experience preferred within variable operations. Expert understanding of the Dealership business model. Expert understanding of digital marketing and online consumer behavior within the automotive industry.

Job Description We are looking for a "Government Services Manager" otherwise known as a "Government Relations Manager" for our Principal Residence Exemption qualification audit program. The Michigan Principal Residence exemption is a property tax-related benefit for Michigan homeowners on their single primary residence. Annually, they use algorithms and software systems, Examiners review approximately 1.5 million exemptions for the Michigan Department of Treasury. Examiners are a critical component of this process. We are seeking individuals with strong deductive and logical reasoning skills, in conjunction with project management skills and the ability to manage large data sets. Critical thinking is necessary in this role, along with advanced technology skills. Teamwork is at the core of what we do; therefore, candidates must also have excellent communication skills and the ability to manage their teams to success. Communication skills include written and verbal forms, but also the ability to help others understand complex topics efficiently. Duties/Responsibilities: -Direct report to Director of Government Services. -Responsible for reviewing the work of call center staff. -Prepare work assignments for staff, including coordinating timelines of completion and tracking projects' due dates. -Assist in training new employees. -Assist with other duties requested by the Director. Requirements for Senior Manager Examiner: ● Candidates must possess, at minimum, a Michigan Certified Assessing Officer - MCAO (Level 2 or 3) assessment certification current in their annual re-certification. ● Candidate must possess at least 3-5 years of assessing experience. ● Candidate must possess at least 3-5 years of managerial experience. ● Above average experience using Google Workspace and Microsoft Office. ● Strong internet search skills. ● High-performing verbal and written communication skills. ● Aptitude towards organizational skills and a strong attention to detail. ● Critical thinking skills and good logical reasoning. ● Candidates must be able to pass a thorough background check. Pay and Benefits: Offers competitive salaries, a comprehensive benefits package, continuous training, and an environment that fosters work-life balance. Some highlights include: ● Medical benefits are up to 100% employer-paid. ● 401k program with a generous employer match. ● Profit sharing program. ● Generous PTO Package

Company:Marsh McLennan AgencyDescription: Client Manager - Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Manager (CM) on the Employee Health & Benefits team, you'll actively manage a book of business to ensure each client's welfare benefit plan needs and goals are met. As a Client Manager, all work is initially closely reviewed with VP or SVPs / assigned Partners to ensure a high quality and timely work product which will eventually lead to significant independence. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy. Our future colleague. We'd love to meet you if your professional track record includes these skills: Bachelor's degree preferred. A degree in business, human resources, health care administration, communication or other related area is a plus. Minimum of 3-5 years experience in the welfare benefit plan industry is preferred, working for an employer, insurer/administrator or broker. Knowledge of group insurance (medical, dental, vision, life and disability products) desired. Effective relationship-building and public speaking skills and excellent verbal and written communication skills are required. Ability to use available resources and apply critical thinking skills to research regulatory issues and provide clear, concise and accurate information and guidance to clients. Must have the ability to work under pressure and multi-task. Must be able to work independently and be detailed, organized and resourceful, motivating others inside and outside of the firm to accomplish goals. Be professional in both appearance and manner. Experience in Microsoft Word, PowerPoint, and Outlook preferred. Experience with Publisher a plus. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick: ************************************ ********************************** ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAEHB #LI-Hybrid #MMAUMW

As the Client Manger, you will oversee the complete sales process, beginning with the initial client engagement all the way to closing the deal. You will also ensure seamless contract management through the completion of the entire project. Your technical insights will provide successful, industry-specific solutions for the clients' needs. Additionally, supporting existing customer relationships and cultivating new ones are equally important components of this role. This position offers a base salary with a competitive commission structure and generous benefits package. Essential Duties & Responsibilities Managing client relationships. Maintain customer relationships through regular contact, follow up reporting, and ensuring 100% customer satisfaction. Actively participate in, and frequently lead, meetings to learn client needs, challenges, and concerns. Design strategies that will support the clients' initiatives. Make recommendations based on client feedback / interest level. Use experience and critical thinking to anticipate clients' needs. Maintain customer database for assigned accounts and any new accounts. Establishing client relationships. Utilize various strategies (phone, email, social media, & industry conferences) in order to identify and qualify new sales opportunities. Develop win strategies for all opportunities. Actively participate in initial meetings with potential clients. Project Management Obtain and develop quotation specifications and detailed project scope. Ensure the scope is clearly defined and understood so the best value quote/solution is provided. Responsible for ensuring project is on time and deadlines are being met. Initiate and support Estimating throughout the quotation process by functioning as the liaison between the company and the customer. Provide sales info on profitability, costs, and probability of winning quotes. Collaborate with Project Management team in development of budgetary and baseline schedules for projects to ensure customer expectations can be met. Maintain and monitor booking forecast, set priorities, and follow up on all rough order of magnitude, budgetary, and firm fixed price quotes for assigned accounts. Administer the contract review process including scope, terms and conditions, pricing, and the competitive environment for each opportunity. Support customer projects, including change orders, from PO to final acceptance on the customer's floor. Actively participate and lead concept reviews and provide technical support. Skills & Qualifications Associate or bachelor's degree in marketing, business, or engineering discipline. 3+ years sales experience and a proven sales record. Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, and Teams. Sandler Sales Training (preferred, but not required). Hands-on experience with CRM platforms. A customer-oriented mindset. Ability to work well with others. Strong project management skills. Excellent communication, presentation, and negotiation skills. Interpersonal skills. Ability to build relationships with clients. Creativity and innovation skills. An organized approach to work. Attention to details. Patience. Problem-solving aptitude. Strong work ethic.

The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client's employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client's business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual meeting planning by completing pertinent portions of the report and conducting research. Retain and develop accounts by: Preparing and writing proposals, and providing quote comparisons. Performing program benchmarking/demographic analysis, analysis of claims utilization data, financial underwriting review, and cost projection reporting. Providing additional resources for the client as needed. Market renewal and new lines of coverage including: Creating coverage specifications. Analyzing quotes received from carriers. Negotiating with carriers. Creating and presenting the coverage analysis. Review policy coverage and identify cross-selling and additional revenue opportunities. Develop a thorough understanding of client business, their policies, practices and industries. Understand and guide clients through the initial objective setting process. Analyze data to draw conclusions and recommend findings to client. Respond to client needs and questions, making sound recommendations on a day-to-day basis. Produce high quality work and remain informed on technical and professional standards by attending company-sponsored and industry educational activities, to include webinars/seminars and conferences. Ensure legislative, regulatory and technical developments are appropriately communicated to clients. Service clients in accordance with PAR E&O professional service standards by complying with all E&O Plus, legal and regulatory requirements. Achieve a minimum rating of 90% from E&O Plus audits on all accounts. Functional understanding of EPIC and update accordingly. Ensures adequate time for peer review of all client work including calculations, reports and presentations for accuracy prior to client delivery. People Management and Relationship Skills Even though this position does not manage people, the Client Manager must be able to perform the following: Delegate appropriately and provide development opportunities for co-workers. Display professional, social and teamwork skills Work well within a team and possess a positive attitude Manage and meet expectations of co-workers and clients. Possess good oral and written communication skills both internally and externally. Productivity Participate in internal and external networking activities. Manage projects to meet deliverable deadlines and meet expectations. Remain up-to-date and current on all tasks. Possess awareness of firm's service capabilities to generate ideas and solutions for clients and cross selling opportunities. Minimum Education/Abilities/Skills Bachelor's Degree in Business, Risk Management, Analytics or other related field is preferred; high school diploma or GED, in concert with industry experience, in lieu of an associate's or bachelor's degree is necessary. 3 - 5 years' employee benefits experience handling medium accounts at a high level of responsibility. Exhibits executive presence, and has strong rapport-building/interpersonal skills for positive interaction with customers and co-workers. Exercises sound judgment and exhibits a strong critical thought process to make good decisions, despite time constraints. Able to work collaboratively with internal and external stakeholders, be a team player and exhibit a positive attitude. Possesses strong oral and written communication skills; communicates effectively with clients and insurance companies. Possesses excellent organizational skills and strong financial analysis acumen. Excellent working knowledge of EPIC agency management system and of underwriting requirements of carriers as well as policy provisions and policy changes. Exhibits solid time management skills; able to work under pressure and meet deadlines and deliverables, and is highly responsive to internal and external stakeholders' needs and requests. Demonstrates agility and is able to multi-task, as well as pivot to changing priorities, as circumstances warrant. Contribute to team efficiency by sharing knowledge and best practices. Proficient with Microsoft Office Products, including Excel and PowerPoint, are required. This position requires a high energy level and the ability to handle stress-related situations on a daily basis. Other Qualifications Certificates, Licenses, Registrations Required to Perform the Essential Job Functions Possess appropriate, jurisdictional licenses - Life and Health