Customer success manager jobs in Delray Beach, FL - 801 jobs

Are you a finance expert with a passion for client success and cutting-edge tech? We're seeking a highly motivated Financial CSM to bridge the gap between complex financial workflows and our innovative platform. If you thrive on building strong relationships and guiding clients to success, join our pioneering fintech team! *Please note this position is applicable only for applicants who are able to commute to New York as it will require some in-office days Responsibilities: Client Partnerships: Build and maintain strong, lasting relationships, ensuring client satisfaction and retention. Tailored Solutions: Deeply understand customer financial processes to deliver value-driven solutions using our platform. Workflow Translation: Convert complex cash flow management (AR, AP, forecasting) into tangible actions on our platform. Lead Point of Contact: Serve as the primary contact for all account management and solution delivery needs. Drive Success: Ensure timely solution delivery, aligned with customer goals, and conduct onboarding/check-ins. Collaborate & Enhance: Partner with Sales and Product to identify opportunities and refine our offerings. Insights & Support: Deliver performance reports and assist with complex client requests. Requirements: Experience: 3+ years in customer success, relationship management, or similar client-facing roles. Finance Acumen: Strong background in finance, accounting, or economics (CPA a big plus!). Workflow Expertise: Deep understanding of financial workflows, reporting, and cash management. Client Management: Proven ability to manage multiple client accounts and projects. Communication: Excellent written and verbal skills, translating complex finance to clear value. Mindset: Analytical, proactive problem-solver, and highly motivated. Tech Savvy: Experience with CRM tools (e.g., HubSpot, Salesforce). Bonus Points: Experience in fintech, treasury, or FP&A tools. Familiarity with US business finance/treasury workflows.

A leading food company is seeking a Global Exports Manager to oversee international operations through US consolidators. The ideal candidate will manage brand development, oversee distributor relationships, and engage in strategic business initiatives. A bachelor's degree and 8+ years in sales or account management in the CPG or FMCG industry are required. Fluency in English and proficiency in Excel are essential, with Spanish as a valuable asset. Competitive salary and comprehensive benefits package offered. #J-18808-Ljbffr

Account Manager | SynapseTBI SynapseTBI is a neurodiagnostic and medical device company focused on traumatic brain injury (TBI) and post-concussive care. We are seeking a relationship-driven Account Manager to manage and grow healthcare provider accounts across South Florida. Candidates must live within commuting distance of Boca Raton, FL. The Account Manager will serve as the primary point of contact for assigned accounts, building strong relationships with physicians, clinics, and healthcare partners. Responsibilities include educating providers and staff on SynapseTBI devices, services, and workflows; supporting onboarding and ongoing account success; identifying opportunities to expand service utilization; and coordinating with internal clinical and operations teams to ensure a high level of customer satisfaction. The role also requires tracking account activity and performance using CRM tools while maintaining compliance with HIPAA and company policies. Qualified candidates will have at least two years of experience in medical device sales, healthcare account management, or a related field, with strong communication and relationship-building skills. A bachelor's degree is preferred.

The RCM Account Manager will have the overall goal of managing the practice / provider relationship, partnering with the RCM and operations staff as a practice and RCM advocate, maintaining the highest possible client satisfaction, insuring client financial health, and minimizing issues. Key to your success in this role will be your ability to apply strong problem-solving skills and analytical competencies as required to clearly identify both positive and negative financial trends, improve client workflow and integration with RCM processes, and present Femwell driven value propositions to RCM clients. Additionally, you will also hold responsibility for client satisfaction and retention, serving as an internal advocate for any revenue cycle or service-related issue impacting financial health of the client or delivery of service. The ideal person for this role will need a high degree of business acumen with a solid understanding of the provider revenue cycle combined with the ability to create positive relationships as a springboard to account growth, problem resolution, positive communications and increased patient and provider satisfaction. Essential Job Functions Maintains regular proactive contact with all clients in assigned portfolio, establishing positive relationships with senior management, key influencers and decision makers in the organization. Provides revenue cycle analysis, issues resolution, month end reporting and review, and coordinates monthly and yearly close process with client and RCM operations. Services all clients in assigned portfolio by serving as an internal advocate for any revenue cycle or service-related issue impacting delivery of service or functionality of Femwell products or services. Provides a single point of contact for client / provider issue resolution and coordinates solutions with other business teams and outsource partners Provides single point of contact for CBO issues that require management and escalation with assigned clients. Collaborates with Integration Team to facilitate improvements in implementation effectiveness, including managing the “onboarding” of new clients to insure the successful integration of RCM processes. Serves as key point of contact as necessary with any outstanding Collections/AR issues. Contributes to AR metric performance across assigned portfolio in alignment with assigned objectives. Perform other special projects and/or duties as needed or assigned. Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Education, Experience, Skills, and Requirements BA/BS degree or equivalent experience Coding certification preferred - AAPC or equivalent Business or Healthcare experience preferred: 5+ years of provider management, CBO or revenue cycle management, or practice administration Ability to understand the details of the revenue cycle process and provide analysis for improvement. Strong analytical and problem-solving skills with capability of developing and executing detailed account plans Effective interpersonal skills (written and oral) and the ability to communicate and work with all levels within a client's organization Superior customer service focus Excellent organization skills and ability to manage multiple projects in competing tasks/priorities Self-starter who is proactive versus reactive with a strong desire to achieve results

This is a full-time, on-site position based at our company headquarters (Aventura, FL), where collaboration, culture, and team energy thrive in person. We are looking for a dynamic sales leader with a passion for luxury travel and a deep understanding of what it takes to deliver world-class experiences to high-value clientele. This role is equal parts strategic leadership and hands‑on execution - driving outbound sales, building a high‑performing and motivated team, and shaping the operational backbone of the business. It also offers significant financial upside, with compensation tied directly to business growth and a percentage of net income. The company has a proven model, but it needs rebuilding and scaling. The right person is entrepreneurial, service‑driven, and a strong people‑leader who thrives in fast‑paced environments. You'll have the opportunity to design processes, inspire a team, and ensure that luxury is reflected in every client interaction while positioning the company for long‑term growth. What You'll Do Build, refine, and scale outbound B2C sales processes (warm leads, service‑driven conversions, repeat loyalty). Build a sales culture centered on client trust, personalized service, and repeat business. Coach and mentor agents on selling luxury service and emotions, not just products. Hire, train, and develop a motivated sales team capable of scaling results. Build & Scale the Business Rebuild processes, systems, and structures to support growth (sales operations, service delivery, technology, etc.). Oversee company functions across sales, marketing, operations, finance, and client service. Bring creativity and entrepreneurial thinking to refine a proven model into a scalable business engine. Balance short‑term turnaround goals with building a long‑term scalable model. Lead the Team Serve as a charismatic, inspiring leader that people want to follow. Run trainings, sales meetings, and motivational initiatives to keep energy and performance high. Instill accountability while creating an environment where the team thrives. Foster collaboration, celebrate wins, and turn setbacks into growth opportunities. Represent the Brand Bring deep understanding of U.S. luxury clients - their needs, habits, and expectations. Ensure the business consistently delivers exceptional service worthy of a luxury brand. Be a visible, credible, and culturally aware figure who understands the world of travel and high‑touch service. What You Bring Proven success leading outbound B2C phone sales teams in a relationship‑driven, high‑value service industry. Direct experience selling to a U.S. luxury clientele; background in luxury travel is strongly preferred. If not travel, you bring deep knowledge of global destinations through your own experiences and strong cultural awareness. Hands‑on and highly intuitive, with demonstrated experience in a start‑up environment where system & process development is ongoing. Track record of building sales teams: recruiting, training, motivating, and developing top performers. A sales‑first mindset with the ability to also run the broader business: finance, marketing, operations, and technology. Charisma, energy, and presence - you inspire people to perform at their best. Strong entrepreneurial spirit and “figure it out factor” - a problem solver who can both see the vision and execute it. Why Join Us This is an opportunity to take the reins of a proven yet rebuilding business model and shape it into something extraordinary. You'll have the chance to grow a sales‑driven company in luxury travel, build a team that reflects your vision, and play a defining role in its future success. Impact & Growth - Step into a pivotal role where your vision and drive will directly shape the company's success, with opportunities for compensation tied to business growth. Opportunities to Travel - Experience the destinations and luxury services we sell, gaining first‑hand knowledge to inspire your work. Comprehensive Benefits - Healthcare coverage to support your well‑being. 401(k) with Company Match - Invest in your future while growing with us. Paid Time Off - Recharge and enjoy life outside of work, with unlimited PTO available after 1 year of employment. #J-18808-Ljbffr

Selling Service Manager - Commercial Roofing Fort Lauderdale, FL $100,000 - $150,000 + Quarterly Bonus (Up to $25,000) Launch a New Roofing Division and Fast-Track to National Leadership! This role's purpose is to build a brand-new commercial roofing division within a $550M national commercial services contractor, offering a rare opportunity for service-first sellers to take full ownership, drive results, and earn significant upside. You will work directly with the CEO, a seasoned and highly respected leader in the commercial roofing industry, serving as his right-hand to scale the division from $0 to $300M. With an entrepreneurial mandate, the role builds a regional roofing business from the ground up with full executive support, focusing exclusively on commercial service, maintenance, and re-roofing. The position also leverages cross-sell opportunities across a portfolio of 20,000 existing buildings, creating immediate traction while shaping the future of a fast-growing division. Over time, you will have a clear career path to advance into leadership of national operations and beyond. Benefits Up to $25K quarterly bonus Uncapped upside tied to regional growth Direct access to leadership and hands-on development PE-backed platform with proven hyper-growth and mature systems Career path to VP level in a new, fast-growing commercial roofing division Your Role Sell and close service, maintenance, and re-roofing work Build and lead a regional commercial roofing service operation Recruit, scale, and manage roofing service crews as volume grows Develop new business while leveraging inbound and cross-sell leads Transition from primarily selling to full operational leadership over time Company Overview A PE-backed specialty contractor with a 50-year history of delivering commercial building services nationwide, including waterproofing, facade restoration, window cleaning, and safety systems. With a workforce of 3,000 employees, the company combines local expertise with a national footprint, serving thousands of commercial properties. They are launching a brand-new commercial roofing division, representing a major growth initiative. This division offers entrepreneurial leaders the rare opportunity to build a regional roofing business from the ground up, leveraging the company's proven infrastructure, support systems, and cross-selling potential to create a multi-million-dollar platform. Key Requirements Hunter mindset with comfort building in an unstructured environment Strong background in commercial roofing service and maintenance Proven ability to generate and close service-based roofing work Don't hesitate and APPLY NOW. Don't have a resume? No problem, just get in touch with me directly: ***************************** / (754) - 307- 0835

What We're Looking For: Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager, you'll play a crucial role in nurturing existing client relationships and maximizing their potential. Meltwater offers more than employment-it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey. Join our team, where you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential. What You'll Do: Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team. Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams. Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth. Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives. Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions. Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements. Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction. Monitor customer usage patterns to inform strategic renewal and product expansion approaches. Implement proactive sales processes to effectively counter competitive threats during renewal negotiations. What You'll Bring: A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively. A minimum of 2 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain. Strong strategic thinking and execution capabilities, with a focus on customer retention and growth. Ability to develop effective account plans and strategies aligned with customer goals. A proactive approach to identifying and driving expansion opportunities within accounts. Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement. Results-oriented mindset with a focus on achieving growth targets and customer satisfaction. Excellent written and verbal communication skills in English - Fluent Portuguese language skills are a plus Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week The ability to legally work in the country of hire is required for this position. What We Offer: Comprehensive Paid Time Off & generous paid & unpaid leave policies 401K matching, life insurance, commuter benefits, and parental leave plans Excellent medical, dental, and vision options Collaborative, transparent and fun loving office culture Accelerated professional development and growth programs Compensation Overview: Base Salary of $55,000 - $73,000 USD per year + monthly commissions [subject to the terms of the applicable commission plan]. Total compensation range for this position: $ 91,500 - $122,000 USD per year. Earnings are dependent on individual sales performance. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Presidio, Where Teamwork and Innovation Shape the Future At?Presidio, we're at the forefront of a global technology revolution, transforming industries through?cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio has an exciting opportunity for individuals who want to grow their careers as technology sales professionals. We are experiencing tremendous growth in our public sector business and the team is growing in Southern FL. The SLED Sales Account Manager position for Presidio is responsible for engaging with Public Sector customers and technology partners to drive business growth. You will focus on nurturing and expanding relationships with existing clients and prospecting for new business opportunities within a small list of targeted prospects. A key part of your success will be your ability to manage your accounts with operational efficiency, ensuring smooth delivery of solutions and strong account management practices. As an Account Manager, you are responsible for business development, new account acquisition, achieving sales targets, and maintaining high levels of customer satisfaction within an assigned territory. Important activities include anticipating customer needs by proactively gauging customer requirements, responding to customer requests, preparing proposals, and developing solutions from available offerings. Travel Requirements: In this role you will be expected to travel within your territory as required. It will be based in South Florida (Miami, Fort Lauderdale, Palm Beach). Responsibilities Include: Customer Engagement & Account Growth: Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities. Sales Strategy Execution: Develop and execute account plans that align with your sales targets and the customer's business objectives. Collaborate with internal teams to leverage resources and technology solutions. Operational Command: Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions. Track performance metrics, forecast revenue, and analyze account health. Collaboration with Partners: Build and maintain relationships with Presidio's technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers. Achieve & Exceed Quotas: Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling. Required Skills and Professional Experience 5 years of account management or sales experience, preferably in the technology industry focusing on SLED, and experience working with technology partners (e.g., AWS, Cisco, Dell, Microsoft) and leveraging those relationships to drive joint sales opportunities. A minimum of 3 years in the SLED/ Public Sector space-specific technology sales. Proven track record of meeting or exceeding sales targets with a focus on customer retention and new business development. Strong operational skills: Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking. Proven track record of high-performance sales. Significant existing relationships with public sector decision makers in the local market. Strong OEM relationships in the local market. Preferred Skills and Professional Experience Excellent communication and interpersonal skills: Ability to build relationships at all levels of the customer organization. Bachelor's degree in business, sales, or related field. Highly motivated and results-driven, with a passion for building relationships and delivering customer success. Ability to work both independently and as part of a collaborative team. Problem-solving mindset with a focus on delivering tailored solutions to customer challenges. Your future at Presidio Joining?Presidio?means stepping into a?culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in?AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,?your impact is real.?Whether you're harnessing the power of?Generative AI, architecting resilient?digital ecosystems, or driving?data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit **************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

Job DescriptionWhy Joint Academy (Remote Role) Joint Academy is redefining how musculoskeletal (MSK) care is delivered. Our AI-powered platform combines Remote Therapeutic Monitoring (RTM) with a Home Exercise Program, helping PT, orthopedic, and pain-management clinics generate new reimbursable revenue streams while improving patient outcomes. We have a first-mover advantage in a brand-new category and are winning multiple deals as we speak. The opportunity is massive were positioned to become the category leader in a market that will shape the future of MSK and physical therapy. To date, we've treated 200,000+ patients, published 40 peer-reviewed clinical studies, and onboarded thousands of clinicians across many of the worlds largest health systems. Backed by $50 million from leading global investors, were scaling fast and looking for a Customer Success leader to help our partners achieve outstanding results. Why Join Our Customer Success Team You'll own strategic relationships with innovative Physical Therapy, orthopedic, and MSK clinics adopting digital care. Massive market tailwind: You'll play a key role in helping clinics grow usage, improve outcomes, and generate new revenue through digital MSK care. Collaborative, high-performance team in a fast-growing, mission-driven company. The Role You'll act as both a strategic advisor and project manager, ensuring smooth onboarding, adoption, and measurable success across our partner clinics. You'll guide each implementation from kickoff to success, running established project templates and driving execution forward. Responsibilities Lead onboarding and implementation projects for new clinics, ensuring rapid time-to-value ( Act as a project manager, running through structured implementation templates and ensuring milestones are met. Build strong relationships with clinic owners, managers, and clinicians to maximize adoption and satisfaction. Educate physical therapists on how to use our software effectively and invite patients to drive platform engagement and usage. Identify growth opportunities and create action plans to increase RTM utilization and outcomes. Collaborate cross-functionally with Sales, Product, and Clinical teams to align on client goals and feedback. Work within our Customer Success tools to ensure processes, automations, and workflows run smoothly. Host training sessions, webinars, and check-ins to reinforce best practices and showcase ROI. Represent Joint Academy at conferences and client events as a trusted advisor in digital MSK care. Who You Are 5+ years in Customer Success, Account Management, or Implementation for a B2B SaaS company. Proven project management experience comfortable running structured rollouts and managing timelines. Track record of driving customer growth, engagement, and retention. Self-starter with a roll-up-your-sleeves mindset and strong sense of ownership. Excellent communicator who builds trust and motivates clients to take action. Experience in healthcare, digital health, or physical therapy is a plus, not required. Data-driven and process-oriented, with experience using modern CS and CRM platforms. Willing to travel 10-20% for conferences and client visits. Compensation & Perks Base salary $110k - $140k + strong performance-based bonus (OTE >$200k). Meaningful stock options. Full medical/dental/vision, 401(k) with match, HSA/FSA. Unlimited PTO, remote-first culture, home-office stipend. Optional off-sites + wellness perks (cold plunge & sauna access at HQ). Bottom Line Join the company setting the new standard in digital MSK care. As a Customer Success Manager at Joint Academy, you'll act as a project leader, educator, and growth driver helping clinics unlock new revenue, improve patient outcomes, and fully embrace the future of digital physical therapy.

Job Description ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. Overview: The Merchant Success Manager will be involved in all aspects of the merchant experience. They will focus on our top-tier accounts. Their main objective is to assist our merchants in the growth and scale of their brands through logistics and operational expertise as well as helping the merchant better understand the full potential of Shipmonk. They must champion a collaborative culture with different business groups and departments, to improve merchant support programs and enhance merchant satisfaction. Who we are: We are an outcome-driven and merchant-focused team, emphasizing partnership and long-term growth. We have a deeper level of accountability with our merchants, aligning with their goals rather than just fulfilling your own job obligations We are proactively enabling merchants to succeed using your platform, services, or solutions. We are shifting the conversation from simply managing relationships to being a strategic partner in our merchant's growth What you'll do: Deep dive into each assigned top tier account, learning the business of each merchant Align with the merchant's goals to better guide and service them Establish long-standing, trusted relationships with merchants, and develop open and effective channels of communication Update and assist with internal projects for merchants, to increase merchant satisfaction Encourage revenue growth by inspiring merchants to utilize additional services Become the reliable point of contact for each merchant Be involved in day-to-day operations to gain a better understanding of how our company is servicing our merchants Become the internal go-to for questions regarding top tier merchants Provide regular updates to merchants on the progress of their account regarding, but not limited to: Order flows, carrier and shipment statistics, client support tickets and inquiries, integrations, recommendations for improvement and growth What you'll need: Minimum three years of experience in a relatable Account Management/Client Success role Minimum one-year experience in a management position (preferred) Must be able to work in a fast-paced environment, and demonstrate the ability to meet deadlines Strong communication skills required (verbal and written) Must be willing to travel to different facilities and client locations Upbeat and enthusiastic personality, with a go-getter attitude Must be a problem solver with forward-thinking Proficiency with Microsoft Office Experience with Warehouse Management Systems is a plus Experience with Salesforce is a plus We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term. Perks Of Being a ShipMonker Full health benefits coverage (medical, dental, vision) Unlimited Paid Vacation Time 401(k) retirement plan We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FirmPilot is the first generative AI platform built specifically to power modern marketing for law firms. We deliver real results through intelligent automation, data-driven SEO, and performance-first content strategies. Our clients range from small law firms to established practices that need smarter, faster, more scalable marketing. We are backed by top-tier investors and are growing fast. We are building a team of high performers who take ownership, move quickly, and show up with clarity, trust, and accountability. This role is ideal for someone who enjoys operating at the intersection of strategy, operations, and client relationships, and who thrives in environments where expectations are high and the impact is immediate. About the Role We are hiring a Customer Success Manager to own the onboarding and success experience for law firms adopting the FirmPilot platform. You will lead new clients through setup, education, and early wins, acting as both a trusted advisor and strategic partner. Your ability to build trust with attorneys, identify what drives performance, and guide clients through the platform will be critical to their long-term success and retention. This role requires a unique mix of client-facing experience, comfort with technical tools, and the ability to translate generative AI and marketing strategy into actionable outcomes. You will be expected to lead with confidence, think critically, and contribute meaningfully to how we scale our client experience from onboarding through maturity. What You Will Do Serve as the primary contact for new client accounts starting at the moment of contract execution Lead onboarding and training sessions with attorneys and law firm staff, ensuring full implementation of FirmPilot tools and strategy within the first thirty to sixty days Build a deep understanding of each firm's practice areas, lead flow, intake process, and growth goals in order to tailor support and recommendations Drive adoption of FirmPilot's AI platform, from campaign automation to performance dashboards and AI-generated content workflows Translate technical concepts, analytics, and AI features into language that resonates with attorneys and legal teams Monitor account activation and key performance indicators, proactively flag risks, and course correct before issues escalate Partner cross-functionally with Product, Engineering, and Marketing to improve processes, identify areas of friction, and surface product feedback Create detailed onboarding plans and timelines, and communicate with clarity and consistency Stay engaged after onboarding to ensure firms are seeing results, deepening platform usage, and expanding their scope Act as a strategic advisor and sounding board for law firms navigating digital marketing for the first time or trying to evolve legacy systems What You Bring Three to five years of experience in customer success, onboarding, or account management roles Prior experience working with attorneys or legal clients, and a strong grasp of the nuances of professional services relationship management Demonstrated success leading onboarding processes from end to end, with an ability to command a virtual room and coach clients toward activation Strong understanding of digital marketing, particularly SEO, PPC, and content strategies Familiarity with AI concepts and a desire to learn and apply emerging technologies in a practical way Ability to manage multiple onboarding engagements at once with precision and accountability Clear and confident communication skills, both verbal and written Strategic mindset, with a bias toward action and problem solving High degree of emotional intelligence and presence, especially when working with time-constrained legal professionals Comfort operating in a fast-paced environment where you are expected to own outcomes Nice to Have Familiarity with legal tech platforms like Clio, Lawmatics, Lead Docket, or similar Experience using content management systems such as WordPress Exposure to performance tools like Google Analytics, Search Console, or Looker Studio Background in B2B SaaS, legal marketing, or a startup setting where you had to build while executing What We Offer Competitive compensation Health and dental benefits Real ownership over your work and direct access to leadership Career growth as the Customer Success function scales A chance to work with a product that clients truly value and a team that moves with purpose A culture built on high standards, trust, clarity, and speed This role can be remote, with Quarterly on-site requirement to company HQ in Miami, FL Expected Salary for this role: $90,000 to $120,000.

Job Description Octagon Talent Solutions is a full-service technology recruitment and staffing company based in South Florida. We humanize technical recruitment by identifying candidates' long-term career goals and assessing cultural fit when presenting opportunities. Our focus on long-term relationships helps ensure placements that last. Job Overview: We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key Responsibilities: Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes Leverage your accounting or business expertise to optimize automated workflow solutions and management systems Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency Collaborate with our technical team to translate client accounting needs into platform improvements Provide strategic guidance on best practices for automated bookkeeping and accounting workflows Lead training sessions on utilizing the platform for onboarding and aI-enabled systems Maintain high client satisfaction and retention through proactive account management and regular business reviews Required Qualifications: Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience. 3+ years of accounting or business administration experience 2+ years of customer success experience in a SaaS or AI-driven technology environment Strong understanding of automated systems and AI-powered financial tools Excellence in project management and client relationship building Experience with QuickBooks Online, Xero, or similar accounting platforms What We Offer: Opportunity to shape the future of automated technology Professional development and growth opportunities Collaborative work environment with industry leaders Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals. You will have a portfolio of customers You will work with the portfolio of customers in a 1 to many fashion using email campaigns and guiding customers to webinars and other Community content Identify criteria for assisting your customers by using Success Plays in the Success Platform Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 2+ years of related work experience; OR equivalent work experience Apply proficient knowledge of standard principles, theories, concepts and techniques Build productive working relationships Analyze information and propose solution to meet needs of customers FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job DescriptionAbout Modern.ai Modern.ai is a business intelligence platform powering some of the most sophisticated brands in e-commerce today. Since launching in March 2025, we have tracked billions of dollars in revenue across hundreds of brands, including celebrity-led brands and some of the biggest names in modern e-commerce. Our platform sits at the intersection of attribution, analytics, automation, AI, and revenue operations. We work with elite operators who care deeply about performance, data integrity, and speed. You will be representing a product with real scale, real customers, and real expectations. The Role We are hiring a Customer Success Manager to own the customer experience from the first demo through long-term success. This is not a passive support role. This is a front-line revenue, retention, and adoption role. You will run demos, support customers, nurture pipeline opportunities, build customer-facing materials, and act as a direct extension of sales, product, and leadership. You will work closely alongside the CEO and leadership team. What You Will DoCustomer Demos and Onboarding • Run confident, polished live product demos for inbound leads and prospects • Tailor demos and presentations based on customer sophistication and use case • Build and customize decks for demos, onboarding, QBRs, and follow-ups • Clearly explain workflows, dashboards, attribution, and performance metrics • Confidently answer technical and product questions live Customer Support and Retention • Serve as first-line support for customer questions and issues • Maintain fast, professional response standards • Triage issues and coordinate with product and engineering when needed • Proactively identify churn risk and intervene early • Build trusted relationships with high-value customers Sales Pipeline Nurturing • Follow up on inbound leads, trials, and warm prospects • Re-engage stalled opportunities with tailored outreach and materials • Maintain clean CRM records with clear next steps • Support expansion, upsells, and renewals • Partner with leadership to help close deals AI-Driven Execution and Internal Operations • Use AI tools daily to improve speed, clarity, and decision-making • Leverage AI for research, summarization, customer insights, and documentation • Create customer-ready decks and materials efficiently using AI-assisted workflows • Keep immaculate CRM, support, and account notes • Surface actionable customer feedback that influences product direction • Improve internal processes, playbooks, and templates • Operate independently without hand-holding in a fast-moving startup Who This Role Is For This role is a strong fit if you are: • Happy, upbeat, confident, and highly personable • Professional and polished on video and live calls • Extremely organized and detail-oriented • Comfortable explaining technical concepts to non-technical users • Fluent with modern AI tools and productivity workflows • Strong at building clean, persuasive decks and presentations • Energized by startup pace and accountability • A self-starter who takes ownership instead of waiting for instructions This role is not a fit if you need heavy structure, slow pace, or narrow responsibilities Technical Expectations You do not need to be an engineer, but you must be technically competent. You should be comfortable with: • Dashboards and performance analytics • Attribution and performance metrics at a high level • AI tools for productivity, research, and presentation creation • Learning complex platforms quickly • Explaining workflows clearly and confidently If you are not organized, technical, and AI-fluent, you will not succeed in this role. Why This Role Is Different • Work directly alongside the CEO and leadership team • Engage daily with elite operators and high-profile brands • Represent a platform trusted with billions in tracked revenue • Influence product direction through real customer feedback • Grow with the company as it scales, not after the fact This is a front-row seat role for someone who wants responsibility and upside. Requirements Required Experience • 2 to 5 years experience in customer success, account management, sales, or solutions consulting • Proven experience running live software demos • SaaS experience strongly preferred • Experience with analytics, data platforms, or marketing technology preferred • Experience building customer-facing decks and presentations • Strong written and verbal communication skills • Comfortable using CRMs, AI tools, and modern SaaS platforms Application Instructions (Required) To be considered, you must submit: Your resume A short video submission (2 to 3 minutes max) covering: • Who you are and your professional background • Why you are excited about Modern.ai • How you approach customer conversations and demos • How you use AI tools in your day-to-day work • An example of learning a technical product quickly Applications without a video submission will not be considered. Bonus consideration for candidates who demonstrate confidence, clarity, preparation, strong sales presence, and polished presentation skills in their video. Please provide us with your loom link to your video when submitting your resume. Benefits Location, Compensation, and Benefits • Remote role, US-based • Miami-based candidates strongly preferred • Higher compensation for Miami-based candidates • Competitive base salary plus performance-based bonus • Health insurance and comprehensive benefits • Direct access to leadership and the CEO • Unlimited room for growth as the company scales Top performers will have a clear path into senior customer success, revenue operations, or sales leadership roles.

At Nysonian, we exist to build the next generation of global lifestyle brands-brands that inspire how people travel, move, and live. We believe the future belongs to companies that create not just products, but experiences that empower people worldwide. From luxury travel to fitness and wellness, our portfolio is growing fast: NOBL Travel - one of the fastest-growing luggage brands, redefining modern travel with design, durability, and style FLO Pilates - the world's leading Pilates brand, bringing the practice into homes and wardrobes everywhere REDGE Fit - a new standard in at-home strength training, making performance accessible to all Behind these brands is our full-stack D2C platform: manufacturing, distribution, and a growing tech team building the apps and digital infrastructure that power seamless customer experiences. With $150M+ in annual revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, we've proven what's possible in just a few years. But we're only at the beginning-this is a chance to shape brands that will define the next decade. About the Role The Customer Success Enablement Manager is a strategic, people-first leader responsible for empowering NOBL's customer-facing teams to deliver a consistently premium, effortless experience. This role focuses on coaching, process optimization, and capability building-bridging strategy, training, and operations to elevate both team performance and customer satisfaction. As a champion of excellence and transformation, the Manager will design and implement scalable enablement programs, refine workflows, and align cross-functional processes to embody NOBL's brand promise: Travel Well. Travel NOBL. Key Responsibilities Leadership & Strategy Lead the design and implementation of enablement programs that empower customer-facing teams to deliver high-quality service and brand-aligned experiences. Partner with Sales, Marketing, Operations, and Product to align tools, processes, and messaging across the customer journey. Collaborate with senior leadership to translate business goals into customer success strategies that drive loyalty and retention. Serve as a key advisor on customer-centric best practices, fostering a culture of learning, ownership, and continuous improvement. Enablement & Coaching Develop and deliver training initiatives focused on communication, problem-solving, and operational excellence. Coach team leaders and managers to improve performance, consistency, and customer empathy across all touchpoints. Build resource libraries, playbooks, and onboarding frameworks that reinforce NOBL's service standards and workflows. Facilitate regular skill assessments, workshops, and feedback loops to ensure learning translates into measurable impact. Operational Excellence & Process Improvement Partner with Operations and Technology to identify workflow inefficiencies and implement solutions that enhance team efficiency and scalability. Standardize procedures and communication frameworks across the Contact Center and Customer Success functions. Lead change management initiatives to support adoption of new tools (e.g., Microsoft Dynamics 365, AI-powered solutions). Define and track success metrics (e.g., adoption rates, training impact, efficiency gains) to measure enablement program ROI. Culture & Team Development Foster engagement, collaboration, and accountability across customer-facing teams. Champion a “learn, improve, repeat” culture that celebrates growth, innovation, and excellence. Mentor emerging leaders and high performers, ensuring clear career pathways and succession planning. Qualifications & Experience 8+ years of experience in Customer Success, Customer Experience, or Operations, with at least 5 years in leadership or enablement roles. Proven success designing and implementing training, coaching, or enablement programs for large, customer-facing teams. Experience leading cross-functional improvement initiatives that enhanced performance, consistency, or customer satisfaction. Strong operational and analytical skills with the ability to translate data and feedback into actionable training and process improvements. Proficiency with CRM and enablement tools (Microsoft Dynamics 365 and LMS platforms preferred). Excellent communication, facilitation, and stakeholder management skills. Bachelor's degree in Business, Communications, or related field (Master's or CX/CS certification such as CCXP or CSP preferred). Why This Role Matters This role is central to NOBL's mission of redefining premium travel experiences through empowered people and purposeful processes. By equipping teams with the skills, structure, and confidence to deliver effortless service, the Customer Success Enablement Manager ensures every interaction reflects NOBL's signature sophistication, care, and commitment to excellence. Travel Well. Travel NOBL.

Job DescriptionSalary: About Genesis Genesis provides advanced supply chain analytics and visibility solutions that help healthcare systems optimize spend, improve data accuracy, and drive operational efficiency. Now part of the Diversis Capital portfolio, alongside Kermit and Meperia, Genesis is integrating best-in-class technology and services to deliver a unified healthcare supply chain platform that drives measurable ROI for hospitals and health networks across North America and Europe. Role Overview Genesis is seeking an experienced Strategic Customer Success Manager (CSM) to lead our partnership with Jackson Health, a multi-hospital system and Genesiss largest U.S. customer. In this role, you will serve as the onsite strategic partner to Jackson Healths executive, clinical, and supply chain stakeholders. Youll be responsible for ensuring adoption, satisfaction, and measurable business outcomes across the Genesis solution suite, while also identifying opportunities for expansion and value realization across related products (Kermit and Meperia). This position is based onsite in Miami, Florida, with day-to-day presence at Jackson Health facilities and close collaboration with the Genesis U.S. leadership team. Key Responsibilities Own the end-to-end success of the Jackson Health account across all hospitals and departments. Serve as the primary onsite point of contact for executive stakeholders, program sponsors, and operational users. Drive adoption and utilization of Genesis solutions, ensuring measurable ROI and alignment with customer objectives. Coordinate cross-functional teams (Product, Engineering, Data, and Support) to deliver seamless implementations, integrations, and ongoing optimization. Lead executive business reviews (QBRs) and communicate performance metrics, strategic outcomes, and future opportunities. Identify expansion and cross-sell opportunities into additional modules, departments, and Diversis portfolio products. Monitor account health, manage risk proactively, and ensure renewal readiness. Serve as the internal voice of the customer, influencing product roadmap priorities based on real-world feedback. Track KPIs related to retention, adoption, and satisfaction (GRR, NRR, TTV, NPS). Qualifications 7-12 years of experience in Customer Success, Account Management, or Program Management in enterprise SaaS, preferably within healthcare technology or supply chain analytics. Proven success managing large hospital systems or health networks (ARR > $1M). Strong understanding of healthcare operations, ERP/EMR integrations (Cerner, Workday, Epic), and data workflows. Exceptional executive presence and ability to build trust with clinical, IT, and supply chain leaders. Demonstrated success driving adoption, renewals, and expansion within complex enterprise environments. Excellent project management, communication, and analytical skills. Bachelors degree required; advanced degree in Business, Healthcare Administration, or related field preferred. Must reside in Florida and be available onsite at Jackson Health (Miami) at least 4 days per week. Key Performance Indicators (KPIs) Net Revenue Retention (NRR) 110% Expansion Revenue $250K annually Engagement milestones achieved on time Customer NPS +45 Executive stakeholder satisfaction (quarterly survey) Why Join Us This is a rare opportunity to lead the success of a flagship healthcare customer during a transformative period for Genesis and the Diversis healthcare platform. Youll be embedded with Jackson Healths leadership team, directly shaping the outcomes of one of the most important accounts in our U.S. portfolio while collaborating with world-class colleagues across Genesis.

Quicknode is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. Quicknode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The Quicknode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily. We are a global remote company with an HQ in Miami, Florida. The Role As a Customer Success Manager at Quicknode, you will be responsible for nurturing our top accounts to drive greater adoption, satisfaction, and expansion revenue through technical guidance, thought leadership, and best practices. You will be working directly with many of our top customers to help enable their success. You'll jump headfirst with customer onboarding, adoption, education, and ongoing advisory and nurture. What You'll Do Lead and manage the onboarding process for new customers, ensuring smooth setup and integration of QuickNode's services. Oversee the successful implementation of blockchain solutions, working with customers to tailor our offerings to their specific needs. Manage quarterly strategic plans per customer to track progress and opportunities to drive revenue goals. Provide hands-on assistance and consultative guidance to ensure customers leverage QuickNode's platform to its fullest potential. Act as the primary point of contact for customers during implementation, managing timelines, deliverables, and key milestones. Coordinate cross-functional teams internally (technical, product, engineering) to ensure customer requirements are met on time. Drive continuous process improvements to streamline implementations and enhance customer satisfaction. Build strong, long-term relationships with clients to ensure continued success and satisfaction with QuickNode's products. Actively identify opportunities for upselling and cross-selling QuickNode's services, working with the Sales team to drive expansion. Monitor customer usage, track performance metrics, and proactively address potential issues before they impact the customer experience. Leverage your deep understanding of blockchain to offer strategic advice and troubleshooting support to clients. Stay up-to-date on the latest developments in the blockchain ecosystem to help clients navigate the rapidly changing landscape. Educate customers on best practices for building and scaling decentralized applications. What You'll Bring 2+ years of Customer Success facing experience in a hyper-growth environment. 1+ years experience in Blockchain. Experience working at a start-up. Experience updating customer notes and stages in a CRM tool. You have experience proactively managing a variety of customer relationships from launch to go-live, through renewal and the entire lifecycle in between including relevant expansion targets. Understanding of partner relationships and ability to influence actions and outcomes. You are obsessed with customer success and believe your number one responsibility is the best interests and growth enablement of your customer. You are comfortable with creating success plans to track customer outcomes while developing a deep understanding of their business goals, initiatives, and use cases to support both short and long-term goals and then realizing those into solid tangible outcomes. Ability to lean on a strategic mindset, you are well adept at building and executing comprehensive success plans for complex customers. High integrity, humble, and a team-first mentality. Impact over ego-driven. You work well under pressure, are a results-oriented individual, and you are a team player. Experience working with a technical product and aptitude to learn complex technical concepts. Ability to document stages and hit key deadlines for renewals and expansions. Business acumen with an implicit understanding of how to prioritize tasks. Strong analytical and problem-solving skills. The US On Target Total Compensation salary range and level for this position are $154,800 - $172,000 per year and level P3. International ranges, in local currency, will be discussed during the hiring process with applicable candidates. This role is eligible for a quarterly bonus tied to company and individual goal achievement. We consider years of experience, level of proficiency in job function, the technical competencies required and location when determining base salary ranges for positions and levels. The Quicknode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees. To design and deliver total reward offerings that are employee-centric. To offer a competitive benefit package in all locations where we operate. To prioritize attracting and retaining the best talent globally. To maintain a high-performing and flexible way of working. During the hiring process, we are committed to discussing compensation openly and honestly. We encourage candidates to share their salary expectations and requirements early, allowing for an individualized discussion. We know that our total rewards practices impact the lives and wellbeing of our employees. Therefore, we will never stop learning about the market, our business, your needs, and how best to achieve our goals through thoughtful and data-driven practices. If you have any questions or require further information about the compensation for this position, please don't hesitate to reach out to your Recruiter. We at Quicknode are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017

Presidio, Where Teamwork and Innovation Shape the Future At?Presidio, we're at the forefront of a global technology revolution, transforming industries through?cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio has an exciting opportunity for individuals who want to grow their careers as technology sales professionals. We are experiencing tremendous growth in our public sector business and the team is growing in Southern FL. The SLED Sales Account Manager position for Presidio is responsible for engaging with Public Sector customers and technology partners to drive business growth. You will focus on nurturing and expanding relationships with existing clients and prospecting for new business opportunities within a small list of targeted prospects. A key part of your success will be your ability to manage your accounts with operational efficiency, ensuring smooth delivery of solutions and strong account management practices. As an Account Manager, you are responsible for business development, new account acquisition, achieving sales targets, and maintaining high levels of customer satisfaction within an assigned territory. Important activities include anticipating customer needs by proactively gauging customer requirements, responding to customer requests, preparing proposals, and developing solutions from available offerings. Travel Requirements: In this role you will be expected to travel within your territory as required. It will be based in South Florida (Miami, Fort Lauderdale, Palm Beach). Responsibilities Include: Customer Engagement & Account Growth: Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities. Sales Strategy Execution: Develop and execute account plans that align with your sales targets and the customer's business objectives. Collaborate with internal teams to leverage resources and technology solutions. Operational Command: Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions. Track performance metrics, forecast revenue, and analyze account health. Collaboration with Partners: Build and maintain relationships with Presidio's technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers. Achieve & Exceed Quotas: Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling. Required Skills and Professional Experience 5 years of account management or sales experience, preferably in the technology industry focusing on SLED, and experience working with technology partners (e.g., AWS, Cisco, Dell, Microsoft) and leveraging those relationships to drive joint sales opportunities. A minimum of 3 years in the SLED/ Public Sector space-specific technology sales. Proven track record of meeting or exceeding sales targets with a focus on customer retention and new business development. Strong operational skills: Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking. Proven track record of high-performance sales. Significant existing relationships with public sector decision makers in the local market. Strong OEM relationships in the local market. Preferred Skills and Professional Experience Excellent communication and interpersonal skills: Ability to build relationships at all levels of the customer organization. Bachelor's degree in business, sales, or related field. Highly motivated and results-driven, with a passion for building relationships and delivering customer success. Ability to work both independently and as part of a collaborative team. Problem-solving mindset with a focus on delivering tailored solutions to customer challenges. Your future at Presidio Joining?Presidio?means stepping into a?culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in?AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,?your impact is real.?Whether you're harnessing the power of?Generative AI, architecting resilient?digital ecosystems, or driving?data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit **************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.