Customer success manager jobs in Denver, CO - 765 jobs

Travel required for a week every month. Experience in Large scale call center operations is preferred R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet. Company Link: : Be Part of the Connection As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals. Here are some of the responsibilities: Lead discussion & calibration sessions to align on product request and expected output Plan and execute on stakeholder product request by ensuring constant alignment of the objective Assist, train and lead product rollout plan Build important business relationships with clients. Understand customer needs and participate in brainstorming solutions Promote the products created to support meeting company goals Initiate, foster and cultivate business relationships How You'll Make an Impact Client Engagement, discovery and relationship management Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products. Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements. Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress. Ensuring timely delivery of product releases and updates. Travel around a week each month Required Skills: 7+ years of experience in Client Engagement, Client success, enterprise relationship management solutioning, Implanting and training technical products; Large scale call center operations, chat and digital support Why Join R Systems?Frequent Internal Hackathons: Engage in dynamic competitions with exciting prizes to keep your skills sharp. Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community. Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands. Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path. E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills. Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment. If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you! #LI-AP2 R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits. Employers have access to artificial intelligence language tools ( AI ) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dental Lifeline Network is the preeminent national non-profit delivering extensive dental care to our country's most vulnerable older adults, persons with disabilities, and the medically fragile. Through a coordinated system of care, DLN has enabled more than $525 million in donated dental care to more than 170,000 people since 1974. Our nationwide network of volunteer dentists, specialists and labs make this work possible. Our program and support teams enable this care through case management, volunteer recruitment and management, fund-raising, partnership development, and raising awareness. The Manager of Community Engagement strengthens and mobilizes DLN's volunteer network and supports state-level boards and leadership councils as key community and state experts who guide DLN's work. These councils play a critical role in volunteer recruitment, program guidance, community engagement, fundraising, donor and funder introductions, grant support, and state-level advocacy for public funding. Core Responsibilities: Community Organizing, Engagement, and Volunteer Mobilization: You will develop and implement community organizing strategies that engage both grassroots and grasstops leaders to expand the network of volunteer dentists, specialists, and dental labs. You will build relationships with volunteer providers, dental societies, and public health partners and network across communities and professional associations to identify, cultivate and recruit diverse oral health champions to serve on our state boards and leadership councils. Strengthen and Support State Boards and Leadership Councils: You will develop and support state boards and leadership as state-level experts who guide DLN's operations, strategy and community relationships within their state. You will recruit, orient and engage diverse members to ensure councils reflect the communities they serve. You will facilitate council operations including planning meetings, establishing priorities, preparing reports, and supporting action planning. State Partnerships, Fundraising Support and Public Health Engagement: You will cultivate relationships with public health departments, dental associations, community-based organizations, disability and aging advocates, foundations and statewide coalitions. You'll work with leadership councils and the Development team to strengthen fundraising strategies, support grant applications and cultivate local philanthropy and partnership opportunities. Advocacy & Government Relations Support: In partnership with leadership councils, you will identify state-level advocacy opportunities and support engagement with policymakers, state agencies and funders. You will prepare council members to serve as local champions for DLN in meeting with legislators or state agencies. Who You Are (Qualifications) · Bachelor's Degree required; Master's Degree preferred in public health, community organizing , public administration, nonprofit management, social work or related field. · A minimum of five years in community organizing, public health , health access, volunteer engagement, grassroots advocacy or nonprofit leadership. · Strong communication, organizational, and project management skills. · Strategic thinker with the ability to translate community insights into actionable strategies. · Demonstrated success working with both grassroots stakeholders (patients, families, volunteers, community advocates) and grasstops leaders (executives, funders, policymakers, statewide associations). · Experience recruiting, developing, or supporting diverse leadership groups, boards, or advisory councils. · Experience in oral health, public health, health systems, disability services, or human services preferred. · Strong relationship-building abilities with diverse stakeholders - from grassroots community members to high-level leadership. · Excellent facilitation and group leadership skills. · Background in state-level advocacy or government relations strongly preferred. · Proficiency in Microsoft Office; Salesforce experience helpful. · National Travel required. Dental Lifeline Network offers a competitive benefits package including: · Health Insurance · Free Dental Insurance · Vision Insurance · Company-provided Long- and Short-Term Disability Insurance · $50,000 of Life Insurance · 403(b) Retirement Plan with immediate matching · Generous vacation,9 paid holidays plus 4 additional floating holidays · Free EcoPass Salary Range - $65,000-$75,000 To apply, please send cover letter and resume to Lara Womack at **************************

WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU'LL DO Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base. Day-To-Day Responsibilities: Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management Analyze cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed Exhibit a consultative sales approach to determine a customer's visual collaboration needs. Develop price quotations and bid responses that are complete accurate and profitable. Prepare contracts and pricing strategies for targets accounts and submit all required documentation Work with the installation team to ensure a smooth transition from sale to installation Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota Attend and participate in weekly office sales meetings Meet or exceed aggressive monthly GP quota Design and implement focused prospecting tools such as webinars seminars and email campaigns to increase sales and expand our customer base in the designated territory Establish professional relationships with manufacturer sales and sales engineering personnel. Actively use internal databases to complete client contact information provide detailed notes and track pending activities Follow up on leads within 24 hours of client inquiry Represent company at technological briefings and trade shows as assigned Participate in training and professional development activities as prescribed by management Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month WHAT WE'RE LOOKING FOR Must-Haves: Ability to understand present and demonstrate technology solutions and services to end user customers Ability to ask questions seeking to understand client's opportunities to collaborate Ability to balance multiple tasks with changing priorities Ability to work and think independently and ensuring to meet deadlines Ability to engage cross-departmental communication Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion Excellent attention to detail and organizational skills Must have clear and professional communication skills (written and oral) both internally and externally Proficient with Microsoft Office (Word Excel Outlook) Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization Education and/or Experience: Minimum High school diploma or equivalent A four-year degree is preferred At least 5-7 years' experience of direct selling in the Managed Services/AV/VTC area is a preferred WHY YOU'LL LIKE WORKING HERE Medical benefits, including vision and dental Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. Responsibilities WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU'LL DO Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base. Day-To-Day Responsibilities: - Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management - Analyze cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed - Exhibit a consultative sales approach to determine a customer's visual collaboration needs. - Develop price quotations and bid responses that are complete accurate and profitable. - Prepare contracts and pricing strategies for targets accounts and submit all required documentation - Work with the installation team to ensure a smooth transition from sale to installation - Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota - Attend and participate in weekly office sales meetings - Meet or exceed aggressive monthly GP quota - Design and implement focused prospecting tools such as webinars seminars and email campaigns to increase sales and expand our customer base in the designated territory - Establish professional relationships with manufacturer sales and sales engineering personnel. - Actively use internal databases to complete client contact information provide detailed notes and track pending activities - Follow up on leads within 24 hours of client inquiry - Represent company at technological briefings and trade shows as assigned - Participate in training and professional development activities as prescribed by management - Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month WHAT WE'RE LOOKING FOR Must-Haves: - Ability to understand present and demonstrate technology solutions and services to end user customers - Ability to ask questions seeking to understand client's opportunities to collaborate - Ability to balance multiple tasks with changing priorities - Ability to work and think independently and ensuring to meet deadlines - Ability to engage cross-departmental communication - Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion - Excellent attention to detail and organizational skills - Must have clear and professional communication skills (written and oral) both internally and externally - Proficient with Microsoft Office (Word Excel Outlook) - Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization Education and/or Experience: - Minimum High school diploma or equivalent - A four-year degree is preferred - At least 5-7 years' experience of direct selling in the Managed Services/AV/VTC area is a preferred WHY YOU'LL LIKE WORKING HERE - Medical benefits, including vision and dental - Paid holidays, sick days, and personal days - Enjoyable and dynamic company culture - Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

ARE YOU READY TO GROW AND ADVANCE YOUR CAREER? JOIN OUR TEAM! Accurate Personnel is hiring immediately for two Account Managers to join our client in Thornton, Colorado! This individual will be responsible for being the primary point of contact for our clients. This role involves understanding client needs, managing relationships, and ensuring the successful recruitment of candidates to fill those needs. The ideal candidate will have one to two years of experience in the staffing industry and be bilingual in English and Spanish, allowing for effective communication with a diverse applicant and client base. Apply online and kick-start your career today! Pay, Schedule, and Location $22-$25/hr., based on experience plus overtime, paid weekly. Excellent benefits package: Medical, Dental, and Vision Monday to Friday. Must also be available after hours based on client needs Located in Thornton, Colorado. Duties and Responsibilities Submit, and present candidate resume's to clients. Build a deep understanding of each client's needs and recruit a qualified talent pipeline to meet those recruitments Effectively educate and promote candidates on various open positions Apply strong problem-solving and conflict-resolution skills to ensure smooth interactions between clients, candidates, and internal teams Thoroughly screen applicants to fill positions with specific requirements Keep thorough records of all interactions with clients and employees Exhibit a willingness to perform client visits and attend job fairs as needed Demonstrate the ability to interview, hire, and manage a candidate pool according to Accurate Personnel policy Requirements and Qualifications Bilingual (English & Spanish) preferred Ideally possess at least two years of experience in the industrial staffing industry Demonstrates knowledge of EEO policy Highly organized multitaskers who work well in a fast-paced environment Excellent time management skills and the ability to work independently with limited supervision (Salary range based on experience) ABOUT ACCURATE PERSONNEL Everybody needs to work, but turning that work into a rewarding career is what separates Accurate Personnel from any other job. When you join our corporate team, you are joining an industry-leading company that has been a community asset for 45 years. From our origins as a boutique Chicagoland office to our current nationwide reach, Accurate Personnel has always been about helping people. Apply at Accurate and you will have everything needed to reach your full potential: competitive salaries, an outstanding bonus schedule, a work-life balance, and an excellent benefits package. If you want to make a difference in your community while building a successful career, join our team today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About us At Vanterra Foundation Solutions, we believe the future of our industry belongs to those who put people first and empower them with AI-driven systems and real-time insights. As the second-largest and fastest-growing foundation repair and waterproofing company in the United States, we're reimagining what a home services company can be-faster, smarter, and built for the future. Grounded in partnership, teamwork, and pride in craftsmanship, we help homeowners protect and improve their homes through expert foundation repair, waterproofing, and crawl space solutions. Join a team that's powered by people, fueled by teamwork, and accelerated by innovation. Come join us. Role Overview: As a Sales Manager at Vanterra, you will lead our sales team in delivering exceptional service and solutions to homeowners. This role is vital in driving business growth while upholding our commitment to integrity and customer satisfaction. Key Responsibilities: Daily management of branch-wide sales functions as they pertain to Vanterra Foundation Solutions' products and sales personnel. Oversight of all sales functions including, but not limited to: accountability, lead management, productivity, estimating, tracking & conversions, and reporting back to senior management (monthly/quarterly/yearly). Hiring decisions and disciplinary actions related to sales personnel. Training of new and existing sales personnel. Managing escalation paths and processes for customer service issues as they relate to sales functions. Partnering with the call center and lead allocation teams on schedules and appointments. Ensuring sales staff respond in a timely manner to requests for job plans from all company lead sources. Regularly engaging with sales reps, providing guidance, solving issues, and fostering a collaborative and positive team environment. Tracking sales metrics, analyzing team performance, and providing regular updates to management. Working closely with marketing, customer service, and operations teams to ensure smooth sales processes and customer satisfaction. Ensuring accuracy of job plans provided by sales personnel. Managing on-site job plans with customers, including proficiency with all necessary estimating tools and apps. Ensuring customer interactions are aligned with our Five-Star Service promise, working closely with the sales team to maintain high levels of customer satisfaction and loyalty. Completing all necessary paperwork with customers to initiate their repairs. Attending any sales-related events as agreed upon with Management. Identifying industries (i.e., "verticals") that would benefit from the company's services and maintaining a list of companies within those industries for potential new opportunities. Procuring new relationships with customers/companies, along with sales staff. Achieving or exceeding monthly, quarterly, and annual sales goals established by Senior Management. Meeting or exceeding established annual sales revenue goals. Maintaining overall team sales conversion rates at or above established annual goals. Maintaining sales team no-quote rates under established annual goals. Identifying, developing, and expanding the company's product offerings, along with Senior Management, and establishing pricing for current and future offerings. Conducting weekly sales team meetings with staff. Maintaining a positive sales team mindset and addressing employee issues and concerns in a timely manner. Performing other duties as assigned, as part of the ordinary course of business or similar positions. Qualifications: Experience: Proven experience in sales leadership, preferably in the waterproofing and foundation repair industry or a related field. Demonstrated success in managing and growing a sales team. Education: Bachelor's degree in Business, Marketing, or a related field, or equivalent education and experience. Skills: Exceptional leadership and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in CRM software and sales analytics tools. Communication: Excellent verbal and written communication skills. Ability to present ideas and strategies clearly to various stakeholders. Results-Oriented: Track record of meeting or exceeding sales targets. Ability to drive performance through motivation and strategic planning. Adaptability: Ability to thrive in a fast-paced, dynamic environment. Open to new ideas and approaches to sales and management.

Department: Customer Success Employment Type: Full Time Reporting To: Sarah Bunting Lamos, VP of Customer Success Compensation: $140,000 - $160,000 / year Description Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps. Our customers use Propeller's integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller's smart survey technology, we empower project teams to map, measure, and manage site activity. Propeller empowers everyone to approach, own, and solve problems creatively. We're data nerds who care about impact, honesty, and each other. We take pride in being a great place to work. We are proud to be recipients of BI Group's Excellence in Customer Experience award and Inspiring Workplaces of Australasia, being recognized as a Fast Company and BuiltIn Best Place to Work. You can learn more about us on Glassdoor. Your Mission Your mission is to lead a high-performing SMB SaaS Customer Success team that turns customer adoption into sustainable business growth. As the Customer Success Team Manager, you will manage the strategy and people that drive our post-sales retention and expansion engine. Reporting to the VP of Customer Success, you will act as an operational leader, ensuring our team delivers measurable customer outcomes, predictable renewals, and revenue impact for the business. You will be responsible for hiring, coaching, and developing a team of CSMs on our SMB Accounts Team, ensuring they have the skills and resources to succeed in driving adoption, retention, expansion, and customer value realization. You will own the aggregate health and revenue targets for your segment-acting as an operational architect who refines our SaaS Customer Success playbooks, lifecycle workflows, renewal and expansion motions-and serve as a strategic escalation point for critical customer issues. Ultimately, you are the multiplier that enables your team to exceed its goals. This role requires a minimum of three days per week in our Denver office, on average. Key Responsibilities Commercial Growth & Forecasting: * Own the aggregate post-sale Annual Recurring Revenue (ARR) targets for your team, including renewals, expansion, and Gross and Net Revenue Retention (GRR/NRR). * Provide accurate weekly and monthly forecasts on renewals and expansion opportunities to leadership, ensuring visibility into revenue risks and upside. * Partner with Sales leadership to ensure smooth handoffs from Sales to CS and identify cross-sell/up-sell campaigns that can be executed at scale by your team. Operational Strategy & Process: * Collaborate with the VP of Customer Success to execute team priorities and provide transparent reporting on team performance. * Continuously refine and standardize customer journey maps, onboarding workflows, and risk mitigation plans to improve efficiency and scalability. * Monitor team-wide KPIs to identify trends, bottlenecks, and areas for improvement. * Serve as the primary point of escalation for at-risk accounts, stepping in to support the team in resolving complex issues and restoring customer confidence. Cross-Functional Collaboration: * Synthesize feedback from your team to present clear, prioritized themes to Product and Engineering, advocating for roadmap items that reduce churn and drive adoption. * Collaborate with Marketing and Support teams to ensure consistent messaging and a unified customer experience across all touchpoints. * Prepare and present monthly/quarterly business updates to senior leadership, highlighting team performance, customer trends, and strategic initiatives. Team Leadership & Development: * Shadow calls and review customer communications to provide real-time feedback, helping CSMs improve their renewal strategy, customer value storytelling, adoption-led expansion, negotiation skills, and product knowledge. * Foster a culture of accountability, collaboration, and customer-centricity, ensuring the team is motivated and aligned with company goals. * Manage capacity planning and account distribution to ensure balanced portfolios and optimal coverage across the team. * Conduct 1:1s, quarterly performance reviews, and continuous career development planning with your team. Required Skills * 2+ years of people management experience, leading Saas Customer Success or Account Management teams. * 6+ years of experience in SaaS Customer Success or post-sale SaaS Account Management roles, providing a strong foundation to coach teams on renewals, retention, expansion, and customer value delivery. * Experience owning post-sale revenue, including renewals, expansion, churn mitigation, and NRR in a SaaS environment. * Strategic Revenue Management: Proven expertise in driving Net Revenue Retention (NRR) through accurate forecasting and the use of CRM / CSM tools (Gainsight, Salesforce, HubSpot) to manage team performance and scale revenue impact. * Operational Excellence and Coaching: Expert at designing optimized customer journeys that reduce time-to-value while coaching teams on complex commercial negotiations, value-based selling, and proactive objection handling. Preferred Skills * Familiarity with geospatial, construction, or hardware-enabled software. Benefits * Fully paid employee United Platinum PPO medical, dental, and vision coverage * 20 days paid vacation time per year with no accrual or carryover cap * 3% non-elective employer contribution to 401(k) * Employee share options * Professional development budget and leave * The opportunity to take part in our mentorship program * Monthly telephone and/or internet allowance * Paid primary & secondary parental leave policies * Hybrid work arrangements and WFH equipment provided The base salary range offered for this role is $100,000 - $115,000 with an OTE potential of $140,000 - $160,000. This range is tied to the market for this job in Colorado. Any salary offer extended will be based on skills, knowledge and experience.

RigUp is the source-to-pay solution built for energy. By combining purpose-built software with expert teams, we empower the world's leading energy companies and their suppliers to work better, together. Learn more about how RigUp is equipping everyone in the energy ecosystem to operate with greater speed and efficiency at rigup.com RigUp is hiring a Customer Success Manager responsible for leading our Capital Management implementations and ongoing client value delivery. As the key client point of contact, you will ensure our solution is set up to meet client needs and ensure a smooth implementation process for clients and their approved vendors. Our ideal candidate for this role will be a detail-oriented professional with a proven track record in project management, client relationship management, and excellent communication. This role will be exempt and will report to the Manager, Client Success. This is a full-time hybrid position and can be based in Austin, TX, Houston, TX, Midland, TX, or Denver, CO. Why Join us? Our Customer Success team at RigUp is on a mission to ensure all of our energy clients capture maximum value in using our innovative solutions. We are passionate about creating great experiences for our clients and vendors in our network. If you thrive in a dynamic environment, excel in delivering exceptional client experiences, and are passionate about solving problems and improving new processes, we want to hear from you! What you'll be doing: Leading implementation and client project execution Partner strategically with clients to assess their specific situations and needs. Map their current workflows, identify pain points, and implement solutions upon full rollout Develop and execute a client-specific project plan for the implementation of our Capital Management solution (including defining scope, objectives, timelines, and deliverables) Guide clients through the set-up process, including system configuration, user access, and platform training. Problem-solve alongside clients and Product/Engineering as needed In partnership with the RigUp Supply Chain team, develop a vendor onboarding strategy, including prioritization, communication cadence and templates, while updating Clients on progress or escalations Coordinate with the Vendor Operations team to ensure all vendors are fully onboarded onto the platform within required timeframes, ensuring adherence to compliance standards Collaborate with RigUp Product and Invoicing teams to establish account configurations and ensure successful vendor and client transactions. Ensure fast and thorough onboarding of new clients with close collaboration, while educating them on platform functionality and best practices to drive maximum value. Ensure no unnecessary delays in the implementation process, and continue to sell the customer on why implementing our solution is a high-value initiative Ongoing Client Account Management: Build and maintain strong relationships with existing and new users at Client to understand and champion their evolving needs. Serve as their primary point of contact throughout their lifecycle with RigUp Capital Management Create and align with clients on a Client Success Plan that will lead to client value, and identify areas for commercial opportunities and success with customers Monitor client usage of our solution and proactively identify areas for improvement (for clients, vendors, and RigUp) to maximize the value they are able to get from working with us Synthesize and champion client feedback internally. Partner with the product team to ensure customer feedback is reviewed and prioritized Maintain a high level of product proficiency and continually guide / train clients on new features, updates, and best practices to achieve their unique goals Cross-functional Partnership: Partner with Sales teams throughout the client lifecycle to ensure smooth renewals and proactively identify opportunities to upsell Partner with the leadership team to define client value, desired client outcomes, and the best in class approach to servicing our clients to ensure that our solutions not only meet but far exceed their expectations of value Experience and Education Requirements: 3-5 years experience and proven success in end-to-end project or client management that includes partnering with customers Proven ability to partner effectively with cross-functional teams and influence outcomes that lead to customer success Experience quickly learning new systems and tools and navigating them to understand root causes of issues or ways to make improvements Effective communication and relationship building skills Strong analytical and problem-solving skills, coupled with adaptability to address evolving client, vendor, and internal needs and unexpected challenges Exceptional organizational skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and maintain attention to detail in a fast-paced environment A passion for delivering exceptional service and continuously seeking ways to enhance the client experience Undergraduate degree in Business, Operations, Engineering or a related field, or commensurate professional experience Additional experience preferred but not required: Experience working in the Oil & Gas industry or related energy fields Experience in account management with a proven track record of success Experience with data analysis and visualization Background in change management, helping customers navigate organizational change associated with the adoption of new software and processes Essential Job Functions: Regular, on-time attendance Ability to travel 25% of the time Ability to communicate effectively Ability to use office equipment such as a computer, copier and telephone Ability to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and Excel Occasionally remain in a stationary position, often standing or sitting for prolonged periods Constantly remaining in a stationary position, often standing or sitting for prolonged periods Ability to manipulate office equipment such as a computer, copier and telephone More than a job: Between now and 2050, global energy demand is forecasted to rise nearly 50%, which is a staggering number. With every step forward - AI, electrification, you name it - that bar may still get higher. RigUp is uniquely positioned to empower the biggest industry in the world to work smarter - and move faster - in the race to rise to this challenge. The world depends on it. We recognize that making an impact matters to you and we believe in providing an environment that fosters your growth. We use data to drive our decisions and improve the experience of the workers and clients we serve. With mutual respect for each other, we continually collaborate to find the best solution. We support you with: For eligible roles: Flexible paid time off for full-time employees Medical, dental, and vision insurance Telehealth 401(k) with company matching contribution Flexible remote work support where applicable WFH Contribution Wellness allowance Calm App Learning opportunities Financial planning support Parental leave Employee Assistance Program Pet Insurance Opportunity to earn bonus, commission, and/or equity Onsite Gym RigUp is committed to providing an environment where all people feel belonging, mutual respect, and the freedom to be their authentic selves. We welcome applicants of all gender identity and expression, sexual orientation, neurodiversity, educational background, religion, ethnicity, disability, age, veteran status, and citizenship. We'd love to learn what you can add to our team. Who we are: What began as a workforce management platform for Oil & Gas has since grown to serve the biggest companies in energy across both workforce and vendor management, absorbing much of the supply chain complexity these energy companies face and making it easier, faster, and safer to get work done. To date, RigUp has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth. We'd love to share more through the interview process and look forward to learning more about your journey.

Project Canary is a climate technology company offering an enterprise data platform that helps energy companies improve and report on their emissions footprint. Project Canary builds high-fidelity sensors, ingests data from various other technologies and sources, and leverages proprietary analytics and models to deliver insights that operators can act on to reduce emissions. The data-driven technology enables energy operators to stop leaks faster, reduce risk, streamline reporting, and differentiate their operations for key stakeholders. We are seeking a skilled and technically adept Customer Success Manager to join our team. In this role, you will serve as a strategic thought partner to our utility customers, combining deep product knowledge and industry experience with a commitment to exceptional service delivery. You will play a critical role in driving adoption, retention, and the success of the product, ensuring that customers realize measurable value. Leveraging your expertise in utility operations, SaaS solutions, and customer engagement best practices, you will proactively identify opportunities for optimization, lead technical conversations, and influence customer roadmaps to align with our product's capabilities. Your efforts will directly contribute to maximizing customer satisfaction, accelerating expansion within clients, and expanding our footprint within the utility sector. Key Responsibilities * Drive customer adoption and engagement by developing deep relationships with key stakeholders and understanding their business objectives * Lead pre-sales engagements, including conducting software demonstrations, developing preliminary site plans, coordinating field surveys, and delivering comprehensive readouts on preliminary findings for potential clients. * Manage the post-sale implementation process, including coordinating with internal teams to ensure smooth deployment of monitoring equipment and software * Create and execute customer success plans that align with clients' environmental and operational goals * Monitor customer health metrics and proactively identify opportunities to expand usage of Project Canary solutions * Maintain regular touchpoints with customers for consistent discovery and demonstrating ROI * Partner with Sales team on renewal and expansion opportunities within existing accounts * Consistently deliver customer feedback internally to help drive product improvements and new feature development * Develop and maintain expertise in utilities regulations, voluntary frameworks, measurement technology, and other key areas related to emissions management - you will be the customer's go-to person for this information * Document all customer interactions and action items in Salesforce Skills, Knowledge and Expertise * 5+ years of experience in customer success, project or account management, preferably in SaaS or environmental technology * Experience managing enterprise-level client relationships and complex technical implementations * Excellent implementation skills with ability to coordinate multiple stakeholders * Strong data analysis, presentation skills, and ability to learn quickly * Outstanding written and verbal communication abilities * Experience with Salesforce and customer success tools * Bachelor's degree in relevant field (Environmental Science, Engineering, Business, or related) Nice to haves: * Experience in natural gas utilities, industrial monitoring, or environmental compliance * Knowledge of continuous and periodic emissions monitoring systems * Understanding of environmental regulations Benefits * Salary range: $110,000 - $130,000 annual base * Hybrid work environment (at least 3 days/week in Denver office) * Health, dental, and vision insurance with low deductibles and premiums paid by company 99% for self and 50% for dependents and/or spouse * 401K with company match (no vesting period) * Opportunity for equity ownership * Student loan assistance * Generous culture around time off, including: * 4 weeks of PTO per year * 6 days of sick time per year * 11 paid company holidays per year * up to 12 weeks of fully paid parental leave (gender neutral) including adoptions * Flex Choice Monthly Stipend - choice between parking, public transportation, or wellness assistance * Dog friendly office environment

About Auror At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 13 years ago, we're working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We're using technology for good. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you're looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. We're also embracing the potential of AI to supercharge our impact-whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function. The Role As our Customer Success Lead, you'll be responsible for guiding both the team and our customers toward meaningful outcomes. This role centers on enabling Customer Success team members to excel through coaching, support, and clear direction while shaping how we deliver value across the customer journey. You'll partner closely with internal and external teams to understand priorities, translate customer needs into action, and ensure smooth execution of pilots, rollouts, and long-term engagement plans. As the primary escalation point, you'll help the team navigate challenges, maintain momentum, and reinforce high standards of customer experience. You'll also influence how our Customer Success team evolves by contributing to team development, fostering an inclusive culture, and driving improvements in our processes, tools, and metrics. Collaboration is essential. You'll work with stakeholders across Product, Sales, and Retail Partnerships to achieve goals. Success in this role requires leadership, strategic thinking, and the ability to bring structure and clarity while keeping the team aligned and doing their best work. Practically this will involve: * Leading, coaching, and empowering the customer success team to be successful in their roles * Assisting the team with designing and delivering engagement plans and business reviews for our customers * Working with our key stakeholders to understand their priorities and how Auror can add value * Taking ownership of pilot and rollout plans and ensuring we have the resources we need to deliver * Partnering with Sales to understand the requirements of incoming customers * Collaborating with other Customer Success Leads - ensuring we are thinking globally but acting locally in how we're supporting our customers * Working with Product to ensure successful roll-outs by sharing customer requirements, requests, and feedback on new product builds * Being the escalation point for the customer success team * Fostering a positive, inclusive team culture and participating in team development, including hiring, onboarding, career development, and performance management * Striving to ensure continuous scalable improvements to customer success metrics, customer satisfaction (NPS), and internal processes and tools You'll be reporting to Ruby Arden, VP, Customer Partnerships. As the VP of Customer at Auror, I lead the Account Management and Customer Success team in North America. With a career spanning SaaS scale-ups like Vend and Timely, I bring over a decade of experience building high-performing teams that drive customer impact and long-term growth. I combine commercial acumen with a strong customer lens - building trust, driving momentum, and helping teams execute with focus. You can connect with me on Linkedin.

Remote in AZ or CO | Full-Time Zonda is redefining the future of housing. We are perfectly placed in the heart of the fast-growing real estate industry. We are making big bets on the future of real estate, trailblazing a 2030 vision for the industry. Here at Zonda, you'll be able to use your passion and curiosity to drive the next generation of real estate analysts, advisors, technologists, and marketers. Zonda is currently seeking a Customer Success Manager (CSM) who will be focused on our Builder/Finance segment. The CSM will be tasked with helping the company grow by maintaining strong relationships with leaders in the industry and ensuring that clients have a positive overall experience. This fast-paced position is best suited for someone who is self-directed and customer focused. Characteristics of a successful Customer Success Manager: * Tech-savvy presenter: Enjoys showcasing and comfortable leading online demonstrations * Strong communicator: Excellent communication and organizational skills * Platform experience: Familiar with Apple products; iPad and iOS * Collaborative mindset: Thrives in team environments and values collective success * Fearless connector: Confident in phone, in-person, and digital communication * Training enthusiast: Passionate about educating clients on tools and features * Client-centric: Understands client needs and aligns them with the best solutions * CRM proficient: Experienced with platforms like Salesforce and Gainsight Desired Qualifications: * B.S. or B.A. Desired * 3-5+ years' experience in customer success or similar customer facing role * Professional demeanor and organizational skills, a must * Excellent verbal communication skills, ability to build rapport quickly with clients * Strong technical skills and CRM experience required, preferably experience with Salesforce and Gainsight * Experience with or interest in learning about the housing industry, specifically new home development * Team player with a customer focused mindset * Willing to travel up to 25% Why people love working here: * We offer meaningful work and opportunities for career growth * Comprehensive benefits package (Medical, Dental, Vision) * 100% Company paid Life Insurance, Long Term Disability, and Short-Term Disability coverage * 401k with company match * Paid vacation and general holidays * Employee Assistance Program (EAP) * Live Meditation Sessions * Employee Recognition Platform * Virtual Wellness Program * Hybrid Work Environment - and always will be! * Visionary Leadership Team Zonda exists to inform, advise and connect the next generation of housing industry experts, leveraging the information, insights, and people that move the industry forward. Our proprietary research focuses on the most active new home markets in the country. In 2018 Zonda merged with Hanley Wood creating the residential home-building industry's most comprehensive source of data and insights. We are a national platform with a geographic coverage which spans coast to coast. Recent acquisitions in the UK and Canada continue to propel Zonda's technology forward creating an industry standard of excellence across North America. Zonda will continue its position as the undisputed leading provider of data to the residential home-building industry and reshape the way new homes are built and sold. Inclusion & Equal Opportunity Employment Zonda (formerly Hanley Wood | Meyers Research) is proud to be an Equal Opportunity Employer committed to diversity, inclusion & belonging. Here at Zonda, we are interested in every qualified candidate who is eligible to work in the United States.

Customer Success Manager 1 About Us At Todyl, we are on a mission to protect small and medium-sized businesses from ever-changing cyber threats. The Todyl platform fully integrates threat, risk, and compliance management to provide exceptional and affordable unified cybersecurity solutions to MSPs (Managed Service Providers) and their end customers. At the end of the day, we're here to keep our partners and customers safe and help them manage the risks and comply with regulations. Protecting others requires a team that works together with trust and cares deeply about carrying out our mission. About The Role We're looking for a talented, high energy, collaborative individual who is seeking to be part of a dynamic customer success team, changing the way businesses around the globe are connected and protected. Todyl Customer Success Managers are responsible for developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders to drive their Todyl success. Customer Success Managers liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. They proactively engage with partners to ensure successful completion of their business objectives using the Todyl solution. Customer Success Managers are dedicated to adding value to partners, championing their needs with the company, and driving product usage and expansion. This role reports to the Senior Director, Customer Success. Todyl has an in-office team, and this role is for our Denver office. Key Responsibilities * Ensure incredible customer experience using Todyl and grow strong relationships across our existing customer base through proactive customer engagements, based on timing, usage, telemetry, and health scoring. * Drive all customer interactions with a value-add approach, first and foremost, while also growing relationships and advocating for growth opportunities * Follow a well-defined methodology leveraging proactive "calls to action" and playbooks to help identify the customer's unique needs and clearly convey the value of Todyl * Aggressively identify and drive Customer Success Qualified Leads (CSQLs) from engagements with partners to the Account management team for expansion, upsell, and customer growth. * Have a complete technical understanding of the Todyl product stack and act as technical advisor to customers to ensure they're leveraging the product effectively * Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates * Collaborate cross-functionally across internal teams (Support, Product, Operations, and Sales) * Support partners through email, phone, online presentations, screen-share and in person meetings * Ensure the timely and successful delivery of our solutions according to client needs and objectives * Leverage HubSpot for customer 360s as well and ensuring extensive documentation on all partner interactions Qualifications Values Fit * Extreme ownership, particularly when things go wrong or aren't completed on time. * Intrinsic drive for growth; self-motivated, always learning, and focused on raising the bar for self and team. * Strong bias for action with impact; make tough decisions quickly, measure results, and iterate with clarity to move the mission forward. * Comfort with ambiguity and change, embrace change and uncertainty as part of startup life. * Humility, purpose over ego to acknowledge mistakes, learn from others, and embrace feedback while putting the mission first. Who You Are * Passion for customer success and tech - desire to 'grow' your career with a top-notch startup * Proven customer success management or other relevant experience * Experience and strong familiarity with cybersecurity concepts, technologies and trends. This can include work experience in a cybersecurity company or relevant certifications. * Understanding of cybersecurity tools, practices and compliance standards (e.g., firewalls, VPN's, threat detection, etc.) * Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level * Experience in delivering client-focused solutions based on customer needs * Proven ability to manage multiple projects at a time while paying strict attention to detail * Excellent listening, negotiation, and presentation skills * Excellent verbal and written communications skills * Bachelor's Degree in appropriate field of study or equivalent work experience * 1 - 3 years of customer success experience with MSP background desirable * Self-motivated and able to thrive in a results-driven environment * Natural relationship builder with integrity, reliability, and maturity * Ability to prioritize among competing tasks * Critical thinking and problem-solving skills * Excellent time and project management skills. You're always looking to improve inefficient processes Salary range for this position is $70,000 to $75,000 and the actual annual salary for this role will depend on each candidate's experience, qualifications, and location of work, with most new hires placed near the midpoint of the posted range to ensure fairness and consistency across our team. Todyl provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, transgender status, gender identity or expression, national origin, age, disability, marital status, genetic information, military status or any other status protected by applicable federal, state or local laws. We encourage you to apply even if you don't meet every requirement listed. We're looking for the best person for the job who may bring a unique combination of skills and experiences that makes them exceptional, even if they don't check every box.

We exist to transform our customers and change lives. Are you a dynamic professional with a passion for driving projects to success? Join RF-SMART as a Project Manager and lead our innovative projects to new heights. This role offers the perfect blend of strategic planning, client interaction, and team collaboration. What You'll Do: Manage Projects: Oversee resources, timelines, scope, and customer expectations to ensure successful project completion. Client Interaction: Establish yourself as the main point of contact for clients, managing communication and escalations. Strategic Planning: Generate and deliver project plans and cost estimates, manage change requests, and negotiate project scope changes as well as managed service agreements. Cross-Functional Collaboration: Work with internal teams to manage project deliverables and ensure seamless service. Post-Implementation Support: Participate in post-Go-Live activities for key accounts to ensure ongoing success. What You Bring: Proven Success: 2-5 years of project management and/or consulting experience, preferably with NetSuite ERP implementations. Technical Skills: Proficiency in Word, Excel, PowerPoint, Microsoft Project, and Smartsheet. Functional experience with ERP systems, especially NetSuite, is a plus. Excellent Communication: Strong written and verbal communication skills, with the ability to deliver impactful presentations. Negotiation Skills: Experience managing executive relationships and closing large deals including managed service agreements. Willingness to Travel: Ready to travel up to 20% to connect with clients and facilitate project delivery. A Bachelor's degree in a related field or equivalent work experience. Experience with ERP distribution applications, manufacturing, and/or warehouse environments is desired. Some technical or application functional NetSuite experience is a plus. Why You'll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a NetSuite Customer Success Project Manager, you'll work alongside a passionate team dedicated to making a difference-both for our customers and our employees. Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now

Job DescriptionAbout OguryOgury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people. We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform. Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries. At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday. Together we're changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong. Working at OguryAt Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday. About The Role Ogury is scaling fast, and as we expand our footprint across the U.S., we're on the lookout for a Customer Success Manager to join our team and help drive meaningful impact across the Central and Midwest regions. In this role, you'll act as the linchpin across client relationships and campaign execution-working hand-in-hand with Sales and AdOps to ensure we're delivering best-in-class campaign performance and an exceptional client experience. You'll be at the center of it all, managing the end-to-end campaign lifecycle with a proactive, strategic mindset and a genuine passion for client success. No two days will look the same. From launch prep to performance optimization, you'll be a trusted partner to both internal teams and external stakeholders-making sure everything runs smoothly, insights are shared, and our clients stay happy and engaged. This role reports into our Senior Director of Customer Success and is based in either our Denver, Minneapolis or Bentonville office, where we encourage team members to join us in-person at least two days per week. Our office time is focused on collaboration, connection, and cross-functional problem-solving-bringing together talented, curious people to do great work, together.Why you will love this role Make a real impact - You'll be at the heart of client relationships, driving campaign success and long-term partnerships across key U.S. markets Work with great people - Collaborate with smart, passionate teammates across Sales, AdOps, and Strategy in a supportive, high-performing environment Own your day-to-day - Every day brings variety and autonomy-no micromanagement, just the trust and tools to deliver results What you will be doing Build strong partnerships - Develop and maintain long-lasting relationships with key clients and agency stakeholders. You'll be their go-to resource, advocate, and trusted partner Own campaign execution - Manage the full lifecycle of a campaign-from setup and activation to performance reporting and post-campaign analysis Lead your agency patch - Serve as the first point of contact and line of defense for all campaign needs, ensuring seamless communication and resolution of any issues Stay informed - Become a subject matter expert in all things Ogury and the broader adtech landscape. Our industry evolves quickly, and staying ahead is part of the job Provide strategic counsel - Offer thoughtful, tailored recommendations aligned with client goals, KPIs, and business objectives-backed by insights and a consultative approach Identify growth opportunities - Spot potential for account expansion and work collaboratively with Sales to drive retention and incremental revenue Deliver high-impact service - Champion Ogury's solutions by ensuring clients receive high-quality support, campaign success, and measurable value Represent Ogury externally - Attend client meetings, industry events, and social engagements to deepen relationships and position Ogury as a trusted leader in the space Collaborate cross-functionally - Work closely with internal teams across AdOps, Sales, and Product to ensure a coordinated, results-driven client experience Manage and mitigate risk - Anticipate challenges early in campaign setup or briefing, flag potential issues, and work proactively toward successful resolutions Leverage insights - Use Ogury's proprietary tools to uncover data-driven stories, delivering actionable insights and performance learnings that add value to every campaign. What you will bring to Ogury Client-facing experience within the digital advertising industry Hands-on experience in mobile and programmatic advertising is required Strong attention to detail and the ability to deliver results in a fast-paced, dynamic environment-even under tight deadlines A mindset of ownership and accountability-you take initiative and follow through A strong analytical approach with the ability to translate data into valuable insights and compelling narratives Creative problem-solving skills and a passion for continuous improvement Proficiency in Excel, PowerPoint, the Microsoft Office Suite, and Google Suite Excellent communication and presentation skills-you're confident, clear, and engaging A natural ability to build trust and credibility with both external clients and internal stakeholders-you're the expert, and it shows Highly organized with exceptional attention to detail-you keep projects moving and nothing falls through the cracks A growth mindset and drive to succeed-you're motivated to take ownership of your agency patch and make it thrive In compliance with state specific Pay Transparency Acts, we strive to provide this same visibility towards compensation for all of our teams, globally. The salary for the Customer Success Manager role is: $60,000 - $70,000 annually, in addition to annual variable compensation, dependent upon relevant experience and location. Applications will close on October 15, 2025. How Ogury supports you At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being. While benefits may vary by location, here's a glimpse of what you can typically expect when you join our team:- A competitive compensation package- Flexibility in working hours and location- Comprehensive benefits coverage - 401K plan with a company match- Generous holiday and leave allowance, in addition to national holidays- A strong focus on the well-being of our team members, with access to both physical and mental health resources- And more We thank you in advance for your interest in Ogury!#LI-HP1 #LI-Hybrid Our CommitmentAt Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws. We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process. Please note that this position is for an existing vacancy and is open to all qualified candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Application for Senior Customer Success Manager at Alchemer First Name * Last Name * Email * Phone * Resume/CV * Drop files here Attach Dropbox or enter manually (File types: pdf, doc, docx, txt, rtf) Cover Letter Drop files here Attach Dropbox or enter manually (File types: pdf, doc, docx, txt, rtf) LinkedIn profile How did you hear about this job? * Built In Colorado LinkedIn Glassdoor Indeed ZipRecruiter SurveyGizmo.com Article Friend Current employee Other What is your desired salary? * Please include a specific number or range. Are you legally authorized to work in the US? * * - Yes No Do you now, or will you in the future, require immigration sponsorship for work authorization? * * - Yes No Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. 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We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM, a leading provider of audit, tax, and consulting services, is seeking a Microsoft D365 CE Manager with proven project management skills and experience managing complex technology projects, including an enterprise-wide implementation of Microsoft Dynamics CE to support the firm's growth strategies and business processes. This position is responsible for understanding the business needs and leading the development and execution of comprehensive plans to deploy technology solutions. RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM's Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams. Key Responsibilities: Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle. Establishing Cost Benefit Analysis through required phases of the project. Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues. Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets. During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals. Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology. Responsible for managing all aspects of CE implementations. Basic Qualifications: Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE Proven leader with the ability to assemble, lead, and motivate high performing teams. Proven business facing skills. Solid understanding of financial analysis and planning Ability to multi-task and keep multiple responsibilities moving forward simultaneously. Strong understanding of technology, ability to learn new technologies and applying them. Proven experience in influencing, leading teams and driving change. Preferred Qualifications: Superior verbal and written communication skills Strong stakeholder management skills Strong critical thinking and problem-solving skills. Intermediate to advanced Microsoft Office skills Proficient with MS Project or related tool PMP certification desired At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $107,000 - $214,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide. Job Description As a Customer Engagement Manager, you will be responsible for developing a customer engagement strategy centered around free-to-play games to drive customer acquisition, retention and loyalty. You will develop and implement a free-to-play games strategy using data, insights, creativity and commercial understanding to drive customer loyalty. Our free-to-play offering is a blank canvas waiting for you to leave your mark. You will bring your creative thinking skills while balancing activating this strategy practically through proven CRM expertise, collaboration across various departments, and owning this channel for the US market. Your work in this role will be key to deploy a free-to-play game worthy of our customer's loyalty to increase customer retention and drive acquisition of new users. The salary range for this position is between $95,000 to $130,000 annually. Qualifications Proven experience in CRM, product marketing, commercial or analytics roles. Experience developing customer marketing programs and exceptional customer journeys with a strong focus on customer acquisition. Ability to analyze data, distill complex data into clear recommendations and translate insights into actionable strategies. Strong understanding of customer segmentation, value modelling and ROI-based decision making. Passion for games such as social, fantasy, casino, peer-to-peer combined with a customer-centric mindset. Technical fluency of platform integrations is beneficial. Experience managing small teams and collaborating across groups in a large organization. Strong organizational skills and ability to work autonomously. Additional Information Developing the overarching free-to-play strategy using data and insights. Advocating for and implementing a promotional plan. Analyzing performance, player behavior, and campaign results to inform the strategy. Working across teams, including product and development teams, to enhance free-to-play offering. Using commercial acumen to work with providers to negotiate for and enhance overall offering. Working with the larger CRM team to plan and execute cross-sell campaigns of those customers from free-to-play platform to sports betting and/or casino. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Propelus simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. As a Customer Success Manager (CSM) for Immuware, you will own the strategic relationships for our enterprise occupational health and compliance accounts. You are responsible for ensuring that healthcare systems and complex organizations maximize the value of Immuware. Your goal is to drive long-term retention and growth by aligning our technology with the customer's clinical and compliance needs. Reporting to the Customer Success Team Manager, you will serve as the primary advisor to executive stakeholders, ensuring our platform becomes an essential part of their daily operations. What You'll Do Strategic Relationship Management: Build deep partnerships with C-level and clinical stakeholders. You will act as a consultant to ensure Immuware supports their specific organizational health and compliance goals. Commercial Growth & Retention: Identify opportunities for account expansion, upselling, and cross-selling. You will partner with Sales to create growth plans that increase Net Revenue Retention (NRR). Success Planning & Health Monitoring: Develop customized success plans and monitor health indicators like product adoption and ROI. You will proactively intervene at the first sign of churn risk or declining usage. Cross-Functional Advocacy: Act as the "Voice of the Customer" for the Immuware product team. You will translate client feedback into actionable insights to help shape our product roadmap. Issue Resolution & Risk Mitigation: Manage complex customer challenges by coordinating with Support and Engineering. You will lead the strategy to resolve high-stakes issues while maintaining high satisfaction levels. Product Expertise: Become an expert in the Immuware platform and the broader occupational health landscape, educating customers on best practices and new feature releases. What You'll Bring 3+ years in Customer Success or Account Management, specifically managing large, complex enterprise accounts (Experience in Healthcare SaaS or Compliance Technology is a major plus). Proven ability to influence and align C-level executives and senior organizational leaders. A track record of driving revenue through renewals and expansion opportunities. Exceptional negotiation and presentation skills, with the ability to explain complex technical or compliance concepts simply. Proficiency with CRM platforms (Hubspot) and Customer Success tools (Gainsight, ChurnZero, or similar). Bachelor's degree or equivalent practical experience. Benefits and Perks for Propelus employees include but are not limited to: Awarded one of BuiltIn's 2025 Best Places to Work and honored as a Silver Stevie Award Winner in the 2025 Stevie Awards For Great Employers. Professional development allowance to help you grow in the ways that mean the most to you. Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. Check us out for yourself at our careers page or our Propelus culture Instagram accounts. For US Employees: 401K with company matching, as well as financial planning education and resources. Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you-whether it's a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

Inside Sales Representative Join Our Family-Owned Window Company! ?? Denver, CO | In-Office Only Are you outgoing, motivated, and ready to earn great money while working with a team that truly feels like family? Ameritech Windows is growing, and we're looking for Inside Sales Representatives who want more than just a job - they want a career. Why You'll Love Working Here Family-owned, Colorado-based company proudly serving the state for 30+ years High-quality products customers genuinely love and trust Fun, supportive, team-driven culture Paid training with a clear path for growth and advancement Performance-based bonuses - top reps earn $35-$50/hr What You'll Do Make outbound calls to warm leads (no cold calling) Set qualified appointments for our outside sales team Confidently communicate the value of our products and services Meet and exceed individual and team performance goals What We're Looking For Strong communication skills and comfort talking with homeowners Positive, team-oriented attitude Motivated, goal-driven mindset with a desire to grow Phone or sales experience is a plus - not required (We train the right person!) Compensation & Perks $18/hr base pay + performance bonuses Average team earnings: $22-$35/hr Top performers: $35-$50/hr Paid training and ongoing coaching Automatic performance review after 30 days Part-time and full-time opportunities available