Customer Success Manager
Customer Success Manager Job In Atlanta, GA
At AdvizorPro, we're revolutionizing the financial services ecosystem with our cutting-edge B2B contact and company intelligence platform! As an INC 5000 leader, we empower asset managers, Wealthtechs, recruiters, and more with unparalleled data on financial advisors, family offices, and insurance producers. Our high-energy, startup culture is fueled by innovation, collaboration, and a relentless drive to provide world-class solutions to our clients.
Role Overview
Are you passionate about building strong client relationships and driving customer success? AdvizorPro is seeking an experienced Customer Success Manager (CSM) to join our dynamic team and serve as the trusted partner for our growing client base.
In this pivotal role, you'll oversee the onboarding, adoption, and long-term success of AdvizorPro clients. From helping customers get the most out of our platform to identifying growth opportunities, you'll play a critical role in ensuring our customers achieve their goals and love working with us!
Key Responsibilities
Customer Retention:
Monitor customer health scores and proactively address risks of churn.
Conduct regular check-ins and Quarterly Business Reviews (QBRs) to evaluate client satisfaction and identify areas for improvement.
Own the customer renewal process, ensuring retention and loyalty.
Onboarding Support:
Onboard new clients to ensure early and effective adoption of AdvizorPro's platform.
Act as the primary advocate for clients during onboarding, bridging communication between internal teams and the customer.
User Adoption:
Deliver engaging product training sessions to help clients understand features and industry best practices.
Provide resources and support to drive adoption and long-term value from our platform.
Collect and communicate client feedback to the product team to guide future enhancements.
Account Expansion:
Identify and nurture upsell and cross-sell opportunities within the existing customer base.
Lead renewal discussions, ensuring customer satisfaction and alignment on future goals.
Customer Advocacy:
Build strong relationships to turn satisfied customers into brand advocates.
Facilitate testimonials, case studies, and client participation in community events.
Qualifications
Proven experience (2+ years) in a customer success role, within a SaaS environment.
Exceptional communication and relationship-building skills.
Strong problem-solving abilities and a proactive approach to customer challenges.
Experience in the financial services industry is a plus.
High level of empathy and a team-first mindset-kindness and collaboration are essential to our culture.
Ability to thrive in a fast-paced startup environment and work independently when needed.
Benefits - We've Got You Covered!
Health, dental, and vision insurance
Life insurance
401(k)
Competitive compensation (base + bonus)
Generous PTO plan
WFH Fridays and year-round "Summer Fridays" (office closes at 3 pm!)
Opportunities for career growth and development
Team events and celebrations to keep the energy high
Join AdvizorPro!
Apply now to become part of our passionate, innovative team!
Customer Success Manager
Customer Success Manager Job In Suwanee, GA
About Murrelektonik
At Murrelektronik, our success is primarily based on our committed employees, innovative products, market and customer centricity, effective logistics and quality consciousness. We are proud of this: for our company, founded in Oppenweiler in 1975, today occupies a leading position not only on a national, but also on an international basis.
We at Murrelektronik strive to establish long-term connections. And not only in a technical sense, but also in our particularly close connections to our customers. For this reason, we attach importance to employee satisfaction and welfare. We aim to support this through various services and benefits.
We offer a robust benefit package to include medical, dental and vision services, tuition reimbursement, annual uniform stipend, flexible work environment and much more.
Learn more about working at Murrelektronik and apply online today.
Summary
The Customer Success Manager serves as the main point of contact for their outside sales partner and is intimately engaged in the day-to-day support and development of the sales region. As the main point of contact for their client base, they have an in-depth understanding of the customer's needs and are responsible for communicating common customer behaviors to the sales, marketing, and product teams. It is a customer success manager's responsibility to address customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. They are directly responsible for resolving cases, processing orders, quote creation and advising on buying decisions.
Essential Duties
Conduct daily check-in with outside sales partner.
Support outside sales partner with scheduling meetings, demonstrations, etc. with existing and potential customers.
Establish initiatives and identify opportunities to encourage customer growth and increase revenue conversion for both existing customer base and potential customers.
Conduct sales pipeline and opportunity review on a bi-monthly basis for customer base.
Develop new and existing relationships across your customer base to ensure a strengthened partnership and the creation of new advocates.
Proactively engage with predefined client segment. This is inclusive, but not limited to, development and delivery of client specific reports, project planning support and maintaining specific client pricing data.
Provide updates to internal cross-functional partners on customer perspectives, risks, strategic insights, executive briefings, and requests.
Manage and respond to inbound customer service-related inquiries via phone, cases, and email.
Own the complete order lifecycle: Accurate order entry, provide accurate and timely information related to orders, delivery updates, ensuring invoice receipt.
Accurately create and deliver pricing and availability quotes (P&A quotes) in addition to special pricing quotes.
Ensure that customer issues are being resolved in a timely manner and that all escalated matters are handled with a sense of urgency.
Collaborate with internal Murrelektronik departments to ensure all client issues, real and perceived, are being addressed and resolved.
Foster proficient familiarity with product applications at an intermediate level.
Scale up and down to support both the Customer Experience Managers and Sr. Customer Service Specialists as needed.
Work with Customer Experience Managers to ensure Customer Service team members are cross trained on client base.
Attend all assigned training sessions.
Attendance for in-person client meetings as required.
Other duties as assigned
Desired Knowledge, Skills, and Abilities:
Possess a minimum of 5 years of senior level customer service experience.
Proficiency in working with SAP or similar ERP systems.
Proficiency in working with Salesforce or similar CRM (Customer Relationship Management) systems.
Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, etc.
Possess strong oral and written communication skills with the ability to conduct strategic presentations to executive stakeholders.
Bi-Lingual preferred.
Detail-oriented and ability to provide high-quality work, with a sense of urgency and focus on accuracy.
Ability to be open and adaptable to change.
Strong customer focus, empathetic, friendly, good energy, and positive demeanor in the workplace.
Excellent time management skills and ability to multi-task when under pressure.
Strong interpersonal & communication skills and ability to work well in a peer driven-team environment.
Ability to operate with a high degree of emotional intelligence in the workplace and while interacting with others.
Embody Murrelektronik's Core Values.
Education
Bachelor's degree in business or other degree related field preferred.
Travel
Occasional travel is required for this position.
Customer Support Manager
Customer Success Manager Job In Covington, GA
Orege is at the intersection of renewable energy and waste treatment
Corporate Introduction
Orege delivers patented sludge conditioning, thickening and dewatering solutions for municipal and industrial clients, aiming to significantly reduce operational costs associated with sludge treatment and enhance compliance with tightening environmental regulations.
Our patented mobile dewatering press and mobile thickener are available throughout the continental United States for event and emergency response projects on an as-needed basis. These technologies offer benefits equal to or greater than industry standards and allow flexible deployment options during procurement processes.
More than 40 years of commitment to the energy transition group of 23 companies dedicated to renewable energy production, energy savings and energy storage to know more about Orege : *************
Orege North America supports its customers and partners with turnkey solutions for wastewater solids dewatering and thickening solutions. To enhance our service offering and customer relationships Orege is seeking a Customer Support Manager who can provide reliable, measurable, and high-quality customer service by adding an experienced customer support manager to the team. We are looking for a candidate who can demonstrate strong and capable leadership qualities with an ability to resolve all types of customer inquiries.
The Customer Support Manager will provide frontline support for all issues related to the manufacturing process, commissioning of new systems at initial startup, service visits, maintenance and repair, and remote troubleshooting. Our valued customers are located throughout the United States, so this position involves travel.
Our ideal candidate will have:
• Experience with mechanical equipment
• Familiarity with wastewater dewatering
• Knowledge of rotary equipment (i.e. Pumps, Belt Filter Presses, Multi Disc Screw Presses, and rotary drum thickeners)
• Ability to use and troubleshoot relay-based and digital (analog & digital IO) PLC controls
• A demonstrated track record of working on the road
• Outstanding customer service skills
Customer Support Manager Responsibilities:
• Respond to escalated customer support issues, answer customers' questions, resolve problems, and maintain customer satisfaction by providing problem-solving resources.
•Maximizes customer operational performance by providing help desk resources and technical advice. Implement customer support processes to enhance customer satisfaction.
• Manage Field Technician, Operators and subcontractors
• Works with Sales to ensure all required scopes of supply are available
• Responsible for the entire fleet of equipment from Manufacturing, Assembly, FAT Testing, Deployment to customer sites, ongoing quarterly maintenance, return from rental and preparation of equipment to return to rental.
• Logistics, installation, start up, and training
• Management and execution of ongoing maintenance and upkeep with Support of Field Technician
• Management of subcontractors tasked with the Manufacturing, assembly and startup of our rental equipment fleet.
• Spare parts inventory and ancillary part orders required for assembly and ongoing maintenance and support of our mobile equipment fleet.
• Enforces company policies and procedures
Education and Experience Requirements:
• College or Technical school: Engineering or other related technical accreditations
• Demonstrated job experience related to mobile equipment fleet management or other related technical equipment management 5 years.
• Programmable logic controllers: 1 year (Preferred)
• Mechanical knowledge: 2 years (Preferred)
• Proven experience as a customer support specialist, preferably within a similar environment.
• Prior experience in a managerial or supervisory role will be advantageous.
• Top-notch oral, written, and interpersonal abilities. Proficiency in writing concise, detailed, accurate service reports.
• Process improvement
• Strong decision-making skills
• Managing processes
• Affinity for multitasking with precision.
Compensation & Benefits
Company-paid health insurance
Dental and vision insurance offered
Paid time off after 90 days onboarding
Company-provided laptop and mobile phone reimbursement
Commitment to Diversity
Orege North America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Culture
At Orege, we foster a collaborative and innovative environment where every team member is valued. We are dedicated to sustainable solutions and continuous improvement in our services and technologies.
Ability to Relocate: Covington, GA: Relocate before starting work (Required)
Willingness to travel: 60-70% (Required) Work Location: In person
E-mail: *********************
Customer Service-Self Storage Manager
Customer Success Manager Job In Smyrna, GA
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $14.00 Per Hour
Our Benefits
Total Rewards package available to our team:
We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
Company paid life, accidental death insurance, and exclusive vendor discounts
Mileage reimbursement is provided when traveling between properties or other work-related tasks
On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
Our Property Managers get to work independently at multiple locations; spending time both inside and outside
We assess customer storage needs and make suggestions, including selling packing and moving supplies
Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
Auditing cash drawers and making bank deposits are part of the daily business
We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
Ability to transport lift/move items weighing up to 35 pounds
Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team!
REFD0099REM1
Client Relationship Manager-Located in Atlanta, GA area
Customer Success Manager Job In Atlanta, GA
At HealthFund Solutions, we are an advocate for the uninsured and the underinsured patients and a partner to hospitals and healthcare providers. With decades of experience in the healthcare field, we observed a rising need to help a percentage of the population that continues to grow every day-those living without health insurance. Through sponsorship programs, Medicaid screening and premium monitoring, we empower patients to get the coverage and care they need to get back on their feet.
The Client Relationship Manager serves as a critical liaison between HealthFund Solutions (HFS) and assigned community partners. This leadership role requires strategic coordination with community partners to ensure seamless execution of contractual obligations. The Client Relationship Manager will act as the primary point of contact for overseeing and guiding hospital staff and ensuring alignment with organizational goals and client expectations. This position plays a pivotal role in fostering strong client relationships, driving operational efficiency, and ensuring exceptional service delivery. Additionally, the Client Relationship Manager will oversee the presentation of meetings, facilitate reporting needs, and act as a trusted advisor for all client-related matters, contributing to the growth and success of HFS.
Responsibilities:
Function as client manager/liaison for assigned territory.
Provide onsite and remote support as needed to community stakeholders.
Support positive, productive relationships with all potential referral sources.
Collaborate with leadership on new ideas for positive brand growth.
Provide field intelligence to HFS leadership.
Participate in networking opportunities as needed.
Prepare and provide weekly, monthly and quarterly reports; as required by leadership.
Schedule, prep and present hospital education presentations.
Execute HFS Standard Operating Procedures and workflows clearly and concisely.
Assist with new HFS employee onboarding staff training as needed.
Self-manage personal monthly calendar, tasks, objectives and goals.
Requirements:
Bachelor's degree preferred.
Required 2-4 years of public speaking/presentation skills.
Client Management and/or account executive experience required.
Minimum 3 years of healthcare marketing experience preferred.
Ability to think critically, be proactive and be a self-starter.
Multitasker, prioritization, and time management skills.
Be fluid in all job functions and can change as needed.
Follow-up and follow through on each portion of the project is essential.
Ability to maintain and respect confidentiality and HIPAA guidelines.
Ability to be self-directed and to work effectively as a member of a team.
Excellent computer skills with Microsoft office (Word, Excel & Outlook.)
Excellent phone and email etiquette.
Position requires up to 50 - 60% travel between facilities.
Must have valid driver's license with clean driving record and active auto insurance
*Remote/Hybrid - at any point, if required to work from home a minimum internet speed of 75Mbps and reliable cellular signal is
required
to be able to do this job effectively
Physical Abilities:
While performing the duties of this job
Ability to sit for long periods of time entering data into the computer
Ability to occasionally lift up to 10 pounds
Ability to concentrate and stay on task for long periods of time
NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties as required to meet the ongoing needs of the organization.
Please note that as we are vendors to several hospital systems. All onsite hospital positions are required to have the COVID vaccination completed prior to start date. If you choose not to vaccinate, you are required to provide a fully executed medical or religious exemption form prior to your start date. Upon approval of that exemption, you would be required to submit to weekly COVID testing. Be aware, that this policy could change at any time.
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Any candidate offered a position will be required to pass pre-employment screenings which include a national background check and a 12-panel drug screen.
HealthFund Solutions is a Drug -Free Workplace.
Client Engagement Manager
Customer Success Manager Job In Atlanta, GA
We are seeking a highly experienced Client Engagement Manager with over 15 years of experience in the IT-Software industry, including 10+ years in program management and client engagement roles. The ideal candidate will possess strong expertise in managing complex software delivery, solutioning, and strategic engagements preferably with Logistics clients. This role will involve ensuring successful delivery while building and maintaining long-term client relationships.
Key responsibilities
Lead the end-to-end delivery of large-scale solutions
Oversee project planning, execution, budgeting, and resource management to ensure successful delivery on time, within scope, and on budget.
Serve as the primary liaison for key clients, understanding their business processes and challenges
Develop trusted partnerships with clients by providing consistent, value-driven solutions and by ensuring exceptional client service delivery.
Regularly meet with clients to provide updates on project progress, manage expectations, and ensure alignment with business goals.
Lead as a program manager for multiple client projects, coordinating cross-functional teams
Lead solution design efforts during pre-sales and project implementation to address specific client pain points.
Collaborate with internal teams and technical experts to design and implement solutions that leverage industry best practices
Monitor program performance, ensuring that key performance indicators (KPIs) and service level agreements (SLAs) are met or exceeded
Identify opportunities for business growth through new service offerings and by expanding existing client relationships
Stay updated on industry trends and technology advancements to position the company as a trusted advisor.
Qualifications & Desired Skills
15+ years of experience in the IT-Software industry, with at least 10 years in client engagement and program management roles.
Proven track record of leading large, complex software programs preferably in the Logistics, Supply Chain, or Transportation industries.
Expertise in managing end-to-end software delivery
Demonstrated ability to engage with senior client stakeholders, manage client relationships, and deliver high-impact software solutions.
Education: Bachelor's Degree in Computer Science/Engineering/Information Technology
Certification: PMP, PRINCE2, or equivalent program management certifications are preferred
Competencies
Behavioral:
Planning & Result Orientation
Problem Solving & Decision Making
Stakeholder management
Relationship management
Strategic Thinking
Communication
Technical:
Program Management
Solution Architecture
Service Delivery
Project Management
Operations Client Services
Customer Success Manager Job In Atlanta, GA
Infosys McCamish
Role: Senior Lead - Client Operations & Services
Job Responsibilities:
In this role, you will be accountable to plan, organize, review and develop the capabilities of the Infosys McCamish RS TPA unit with the objectives to ensuring sustainable and scalable business relationship with clients; meeting financial, customer, quality, process improvement and people objectives within the guidelines, policies and norms of Infosys McCamish. This would include Business Planning & Review, Solution Design, Business Development, Transition Coordination: Resource planning (incl. Infra), process definition & documentation, SOW / Metric Determination, Process Training & Certification, Resource planning, Manpower Training, governance Planning, Performance Planning, SLA Compliance, Customer Interaction, Financial Review, Governance compliance, Knowledge Management, Automation and Transformation.
• Clients: Through successful service delivery and SLA management, ensure client satisfaction and retention. Partner with various support departments to facilitate client growth and expansion. Able to develop business cases and lead credible discussions with clients to articulate the company values and strategy. Ensure high degree of customer delight evidenced in client references and Infosys CVS scores
• Business: Ensure the financials of the unit are monitored, displayed and inculcate a P&L mindset within the organization and continuously meet or exceed the expectations on key metrics such as revenue and margin. Oversee organizational adherence with processes, policies, and best practices. Challenge the status quo and identify opportunities to improve quality, efficiency, and results. Manage thru leveraging expertise, knowledge, tools, and balanced scorecards.
• Employees: Lead by example to foster a positive work environment in which employees professionally develop, grow, and contribute. Responsible for the ongoing professional development / evaluation of direct reports, accountability, and succession planning. Drive team members effectively towards the shared objectives of customer service and orientation.
• Leadership: Able to inspire and rally a team to quickly resolve challenges. Build leadership bench strength through individual self-accountability, training, and coaching. Develop a culture of continuous improvement. Identify opportunities for improvement, determines the root-cause of problem areas, analyze data, and solutions.
• TPA Strategy: Design and drive the strategy for the TPA team in line with the business objectives and achieve and exceed unit goals. Contribute to the overall McCamish strategy formulation and execution by ensuring an integrated approach.
Cross Functional: Support other departments in the organization by providing insight, data analysis, and operational expertise.
Qualifications Basic:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 12 years of relevant work experience in the job description
Preferred:
• Proven leader in the Services sector with relevant experience in the retirement services domain.
• Managing global operations at multiple locations in a complex setup.
• Experience handling profit and loss responsibility for a business unit.
• Experience in supporting the sales process including face to face in critical pursuit efforts
• Ability to identify and implement automation and process transformation.
• Will help to have worked with admin platforms to direct platform efficiencies, straight through processes, AI, etc.
Communication Skills and ability to coordinate with various internal and external divisions for work.
Analytical and Leadership skills
Client Partner
Customer Success Manager Job In Atlanta, GA
We are seeking a Client Partner to manage and grow a portfolio of local accounts. We require a local presence to best help us make sure we continue to serve our customers to the highest level and to best help us identify and win new opportunities within client accounts and to build relationships with new clients.
Responsibilities:
A Client Partner is responsible for developing and maintaining client relationships and profitable growth. Key activities include, but not limited to:
Identify and nurture new opportunities by closely collaborating with key decision makers from the client teams. Proactively spot areas beyond current engagement where Grid Dynamics' services are relevant, work collaboratively with Delivery and CTO teams to make meaningful and timely proposals to client teams
Maintain a close relationship with key client sponsors at an executive level to be able to discuss their key business challenges and be able to engage on solutions in a timely manner be a trusted partner. Map the client organization effectively to be able to expand Grid Dynamics' services across the organization
Drive new proposals (with participation from CTO Office and Delivery) from opportunity qualification, scoping, service mapping, resource planning through contract execution and account set up. This role will be the first point of escalation for issues both within the project team and the client.
Be able to create, manage and execute account plans, covering account financials (with steps to improve where necessary), executive mapping, growth campaigns and map competitive landscape. Effective in proactively identifying and resolving risks and issues in account stability and growth. Effectively drive internal account reviews and client QBR to maximize campaign efficacy
Effectively map partner ecosystem within and account and work with partner managers within Grid Dynamics, partner executives and customers to make best use of partnership to drive campaigns and grow accounts
Promote Grid Dynamics by creating a public case study for each account, having clients participate in appropriate industry and/or partner events. Use client references to generate new leads for Grid Dynamics
Work collaboratively with account delivery management on appropriate resource planning and tracking, including correct revenue forecasting, to be able to maximize revenue target numbers
Requirements:
10+ years in a client-facing role as a Client Success Partner or Account Manager, managing a portfolio of multiple accounts, amounting to at least $10m. Proven track record of building and maintaining long-term client relationships
Experience in running complex digital transformation programs for mid to large scale clients, with demonstrable examples of leading such engagements from ideation through execution and support
Demonstrable success in upselling and cross selling digital services, using creative problem solving approaches
Skilled in identifying buying factors and ability to position services effectively
Ability to lead with confidence through ambiguity
Aptitude to learn new technology concepts quickly and be able to apply them in real conversations to generate new opportunities
Strong communication and leadership skills. Must be able to work within a multi-geo, multi-culture, cross-functional team
What we offer:
Experience real business transformation programs in various business verticals, with exposure to global clients and teams
Opportunity to grow with us as a part of our massive expansion plans through organic and inorganic growth
Opportunity to work on bleeding-edge projects
Work with a highly motivated and dedicated team
Competitive salary
Flexible schedule
Benefits program
Medical insurance
Professional development opportunities
About us:
Grid Dynamics (Nasdaq:GDYN) is a digital-native technology services provider that accelerates growth and bolsters competitive advantage for Fortune 1000 companies. Grid Dynamics provides digital transformation consulting and implementation services in omnichannel customer experience, big data analytics, search, artificial intelligence, cloud migration, and application modernization. Grid Dynamics achieves high speed-to-market, quality, and efficiency by using technology accelerators, an agile delivery culture, and its pool of global engineering talent. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the US, UK, Netherlands, Mexico, and Central and Eastern Europe. To learn more about Grid Dynamics, please visit ********************* Follow us on Facebook, Twitter, and LinkedIn.
Client Services Manager
Customer Success Manager Job In Alpharetta, GA
The position of Client Service Manager will have complete ownership of one or more accounts from day to day management perspective. They will be responsible for the following functions/areas and consistently grow revenue, improve margins and establish Pyramid as atop supplier.
Responsible for managing and building MSP personnel relationships and build relationships with the client's Sourcing organization.
Review account performance, issues, concerns with the Pyramid sales team/branch head on a daily basis.
Work with PMO office for score carding and reporting needs to analyze performance of theaccounts. Review weekly, monthly, quarterly PMO reports and take corrective action to improve performance of the account as necessary.
Interface with HR for on-boarding, timesheets, escalations, and immigration and issue management throughout the lifeof the consultant.
Interfacing with other sales personnel to provide support to client managers (MSP and client hiring managers).
Responsibilities and tasks include (not limited to):
Expanding the scope of the business Pyramid provides to the assigned client(s) by attaining new contracts for T&M consulting, SOW contracts, Permanent Recruitment, and etc.
Manage MSP related daily sales activities such as: requirement qualification and prioritization, coordination and follow up with client for interviews, obtaining feedback on candidate interview and active client interactions with the goal of getting a placement.
Develop and expand relationships with MSP at all levels to achieve top supplier status with MSP's. Attend and participate in all MSP requirement intake calls, score card meetings, sales event or any MSP event that will help build relationships with MSP personnel.
Ensure required levels of recruiting support and sales coverage are met so the Company meets and exceeds SLA's on client and MSP score cards.
Develop, maintain and manage relationships with Pyramid sales organization who are interacting directly with the end client hiring managers supported by MSP. Provide branch head/NAM's with heads up on requirements that have come from their territory.
Ensure all the team members record and maintain accurate client and candidate information in JobDiva in a timely manner. All interactions, discussions should be recorded in Job Diva with a goal of 100% compliance, including detailed submission notes and candidate interview notes.
Demonstrate behavior that promotes team work and reduces conflict. Ensure compliance with work rules and corporate policies.
Outcomes:
Position Pyramid through account management and delivery to be among the top three suppliers with MSP within the shortest possible time and as defined by the account planning document.
Meet or exceed recruiting and delivery SLA's as defined in the annual sales planning document (available through MB) including: recruiter productivity, fill ratios, conversion ratios, and GM goals, etc.
Achieve positive growth in GM quarter over quarter as defined by bonus plan.
Map the organization chart of the MSP in JobDiva within 60 days of taking over the account. Ensure the org charts are continuously updated in JobDiva to reflect any changes.
COMPENSATION: The base pay for this position ranges from $50,000 - $60,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Dependent on the position offered, commission, bonus, and other forms of compensation may be provided as part of a total compensation package.
Employee benefits include, but are not limited to, health insurance (medical, dental, vision), unlimited vacation and 401(k) plan.
ABOUT PYRAMID CONSULTING, Inc. - as one of the largest minority and privately owned staffing firms in the U.S., Pyramid Consulting focuses on providing our clients with high-quality technical professionals and services to support their business and IT initiatives. The success of our clients is facilitated through our ability to provide full-spectrum support via our development centers - from a single consultant under their management, at their site, to full turnkey solutions onsite and offshore.
Pyramid Consulting, Inc. is an Equal Employment Opportunity Employer. All applicants hired will be subject to a background check and drug screening.
Product Sales Manager
Customer Success Manager Job In Atlanta, GA
Our client, is an Italian manufacturer of numerically controlled multi-axis for the machining of wood materials and wood derived metals. Part of a prestigious Group that operates throughout the world, our client is a reliable partner of leading companies in various market sectors, including the furniture, store fixtures, millwork and construction industries. The Group coordinates, supports and develops a system of industrial excellence in 3 large highly specialized production centers employing more than 4,000 workers and operating in all 5 continents.
The candidate:
On behalf of our client, we are looking for a Product Area Manager responsible for the product coordination and sales support throughout the U.S.A and Canada.
The ideal candidate is an experienced technical Sales Representative with strong work ethics, goal-oriented, able to work independently and travel within the U.S. He/she will be working from a home office and must reside in the greater Atlanta, GA area. To be successful in this role you need:
5+ years of sales experience with proven track record and /or supporting the sales team
3+ years of experience with CNC routing/drilling equipment.
Proven leadership ability, excellent customer service, sales and communication skills
Ability to travel 30 - 40% and have a valid passport for training purposes in the Italian HQ
Convey an enthusiastic personality, a strong positive attitude and solid work ethics.
Proficiency in computer applications including Excel, word, powerpoint. CAD/CAM experience is a plus.
Excellent communication skills, be ambitious and a go-getter
High School Diploma or equivalent; college degree strongly preferred
The responsibilities:
Responsible for all models specifically focusing on the entry level and mid-range CNC line.
Oversee the preparation of product configuration and formal quotations for Area Managers and Dealers
Define pricing strategies, list prices, and marketing offers and align sales and marketing strategies with SCM North America's management guidelines
Assist in educating Sales Area Managers and dealers to be able to recognize opportunities for CNC Router products.
Prepares Area Managers and dealers with technical support and product assessment for best possible results from presentations to current and potential clients.
Daily evaluations of sales activity in order to provide recommendations on issues.
Inventory management for both the U.S.A. and Canadian markets.
Price list management for CNC product line.
Assess accounts for their industry and business priorities to trigger events for their purchasing patterns
On-going and routine follow-up with customers and dealers during pre- and post-sales efforts to ensure proper customer-company relationships; work closely with potential customers to close orders directly/indirectly
Aids the sales department is meeting the Sales Budget every year and the attainment of sales goals
Continuous updating all customers on company product modifications changes and enhancements
Acquire maintain and expand knowledge of company's products competitive products clinical procedures and the surgical market to better meet and serve customers product clinical and service needs
Represent the company at trade association meetings to promote products and meet with key customers relative to progressing sales and associated business goals
Report customer product experience issues through appropriate channels in an accurate and timely manner as described in the company's policy; Gather data for products to help Marketing satisfy market needs
Benefits and compensation:
The company offers base salary and guarantee commissions for the first year of employment.
10 Holidays. 13 PTOs.
Healthcare insurance + HAS
401k matched at 3%
Relocation will be offered but position has to be in Atlanta .
National Sales Manager
Customer Success Manager Job In Suwanee, GA
Summary / Objective:
The National Sales Manager will spearhead sales efforts to drive revenue growth for our products within the food industry. This role involves developing and executing a comprehensive sales strategy, building and managing relationships with key clients, and leading a high-performing sales team. The role requires extensive travel and collaboration with the team to ensure successful implementation of business strategies and achievement of pre established sales targets.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Strategic Planning and Execution:
Develop and implement a strategic business blueprint to attract new customers and engage with system integrators.
Identify and pursue new business opportunities to drive revenue growth, including developing marketing strategies and evaluating technical and commercial options.
Sales and Revenue Growth:
Enhance sales by expanding direct customers, acquiring new OEMs, and driving revenue growth through effective market strategies.
Maintain direct communication with key accounts to boost sales, resolve issues, and collaborate with consultants and system integrators to anticipate market changes and promote company offerings effectively.
Planning and Budgeting:
Implement rigorous planning and budgeting procedures; regularly evaluate projected versus achieved targets.
Customer and Market Development:
Foster strong relationships with vendors, existing and potential customers, and system integrators.
Gather continuous feedback to drive enhancements and expand market share.
Develop and execute strategic territory plans emphasizing technical expertise aligned with industry trends.
Utilize marketing practices such as advertising, market research, and budgeting. Plan and execute successful product launches and events.
Team Leadership and Mentorship:
Provide guidance and mentorship to the sales team, motivating members and managing conflicts effectively.
Collaborate with Product Specialists to create pricing strategies, Application Specific Initiatives, and presentations highlighting technical aspects of products.
Travel and Collaboration:
Travel extensively (at least 50%) to engage with clients, consultants, and system integrators.
Collaborate closely with the team and key stakeholders to anticipate market shifts and adapt strategies accordingly.
Other duties can be assigned based on company needs and employee capabilities.
Competencies:
Communication Proficiency
Time Management
Collaboration Skills
Personal Effectiveness/Credibility
Ethical Responsibility
Customer Service
Sales/Business Development
Required Skills / Abilities:
Excellent written and verbal communication skills
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent negotiation and presentation skills (Win-Win approach).
Excellent time management skills with a proven ability to meet deadlines.
Strong sales and customer approach techniques.
Proficient with Microsoft Office Suite or related software.
Supervisory Responsibility:
This position has full responsibility over the assigned sales team. The role will be responsible for:
Recruiting, interviewing, hiring, and training Sales/ Business Development staff.
Overseeing the daily workflow of the department.
Providing constructive and timely performance evaluations.
Handling discipline and termination of employees in accordance with company policy.
Work Environment:
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. At times, employee might be exposed to manufacturing environment, including forklift traffic, fumes, noise, and operating manufacturing equipment.
National Sales Manager
Customer Success Manager Job In Braselton, GA
Job Tittle - National Sales Manager
We are a premier meeting destination that offers championship golf, a full-production winery, European health spa, and world-class amenities.
Profile Summary -
This is a full-time on-site role for a National Sales Manager for our client. The National Sales Manager will be responsible for business planning, account management, sales, team management, and budgeting to drive revenue and build strong customer relationships.
Ideal Candidate -
Business Planning, Sales, and Budgeting skills
Account Management and Team Management experience
Bachelor's degree in Business Administration or related field
Experience in the hospitality or wine industry is a plus
Thanks
Steve Hopper
Client Partner
Customer Success Manager Job In Atlanta, GA
The Possibilities are Endless When You Challenge The Norm
Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CK Birla Group, Birlasoft with its 12,500+ professionals, is committed to continuing the Group's 162-year heritage of building sustainable communities.
Position Overview:
We are seeking a seasoned Client Partner with extensive experience in the Financial Services industry to join our team. This role will be responsible for managing global accounts and driving strategic partnerships within the BFSI sector. The ideal candidate should have a background in selling consulting and technology services, preferably with a foundation in infrastructure and data management.
Key Responsibilities:
Develop and nurture strategic relationships with global accounts in the BFSI sector.
Serve as the primary point of contact and trusted advisor for clients, understanding their business needs and objectives.
Collaborate with internal teams to ensure delivery of solutions that meet client expectations and drive business growth.
Identify new business opportunities and expand the portfolio of services offered to clients.
Provide leadership and guidance to cross-functional teams to execute client projects successfully.
Monitor industry trends and competitor activities to identify potential threats or opportunities.
Qualifications:
Proven experience as a Client Partner or similar role within the IT Services industry.
Ability to quickly gain client confidence and act as a consultative partner to key stakeholders in the financial services industry.
Strong understanding of BFSI domain, with a track record of managing global accounts.
Background in technology consulting, with expertise in infrastructure and data solutions preferred.
Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
Strategic thinking and problem-solving abilities to address client challenges, think out of the box and drive meaningful business outcomes.
Strong negotiating skills
Bachelor's degree in Business Administration, Finance, Computer Science, or a related field; MBA or relevant advanced degree preferred.
The role may involve occasional travel to client locations as needed.
Why Join Us:
Opportunity to work with leading BFSI companies and cutting-edge technologies.
Collaborative and inclusive company culture.
Competitive salary and comprehensive benefits package.
Professional growth and development opportunities.
If you are a strategic thinker with a passion for client success and a deep understanding of the BFSI industry, we invite you to apply for this exciting opportunity. Join us in driving innovation and making a difference in the world of life sciences through exceptional IT services.
To Apply:
Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role to *****************************
Birlasoft is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Account Manager
Customer Success Manager Job In Atlanta, GA
We are hiring an Account Manager to support our operations and contribute to our company's growth. This is a fantastic opportunity to enhance your leadership skills.
Responsibilities
Oversee daily operations alongside the Manager
Manage team schedules, assignments, and performance
Coordinate travel and logistics for team members and clients across the US
Assist in budgeting, reporting, sales, and strategic planning
Facilitate team meetings, workshops, and training sessions
Build and maintain relationships with customers and partners
Ensure high levels of customer satisfaction through excellent service
Qualifications
Experience in management or supervisory roles
Strong leadership and organizational skills
Excellent communication and problem-solving abilities
Proficiency in Microsoft Office and management software
Ability to work under pressure and meet deadlines
Degree in Business Administration or related field is a plus
Benefits
Travel opportunities and nationwide client engagement
Career development and advancement programs
Supportive work environment focused on teamwork
Participation in professional workshops and training
Take the next step in your career as an Account Manager. Apply now and let's achieve success together!
National Sales Manager
Customer Success Manager Job In Kennesaw, GA
We are currently partnering up with a leading food and agribusiness globally, who is currently seeking an exceptional National Sales Manager (US) to oversee sales & marketing activities nationwide.
If you are based in the US but situated outside of Georgia, working arrangement can be discussed.
Job Summary:
We are seeking a seasoned Sales Manager to drive business growth in the US market. The role involves expanding sales to bakery and confectionery distributors, foodservice providers, and industrial customers. The candidate will manage the sales cycle, build strong customer relationships, and ensure seamless contract execution while contributing to the growth of the company's portfolio, including oils, bakery fats, dairy, and rice.
Responsibilities:
Develop and secure new sales opportunities with bakery and confectionery distributors, foodservice businesses, and industrial customers.
Oversee the sales process from negotiation to contract signing, product delivery, and payment collection.
Meet and exceed sales targets by maintaining existing accounts and acquiring new customers.
Collaborate with internal teams to ensure smooth execution of contracts and adherence to company policies.
Address customer feedback and take corrective actions to resolve any issues.
Foster long-term customer relationships and identify opportunities for product innovation and market expansion.
Represent the company at trade shows and industry events.
Travel extensively across the USA to support sales efforts.
Requirements:
At least 5 years of sales or business development experience in the food industry, with a focus on oils and fats.
Strong understanding of the US food industry, including key players and market dynamics.
Proven track record in selling to industrial customers and managing distributors, including setting sales goals and providing product training.
Ability to analyze customer needs and recommend tailored solutions using specialty oils and fats to achieve desired product outcomes.
Expertise in tracking food trends and working with R&D teams to suggest innovative products for market demands.
National Sales Manager - The Home Depot
Customer Success Manager Job In Atlanta, GA
With over 70 years of backyard cooking experience, Middleby Outdoor has three of the top brands in outdoor cooking (Char-Griller, Masterbuilt and Kamado Joe). We strive for excellence in designing and building the most innovative products in the industry and markets we serve. We create a work environment that is conducive to building long-term employees who are motivated and dedicated to manufacturing quality products while upholding the highest standards in business ethics. Our mission is to build great products and greater relationships with a vision to lead the way with integrity and intelligence.
SUMMARY
The National Sales Manager must be competitive, growth oriented, and have an entrepreneurial spirit to lead our revenue generation with national accounts. We are looking for an experienced National Sales Manager to contribute to our company's sales objectives and build long-term relationships with our clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develops and implements strategic sales plans for The Home Depot (USA, Canada, Mexico) and any other assigned customers and prospects to meet corporate goals.
Assumes responsibility for overall profitability of assigned accounts to ensure targeted and acceptable levels of profitability.
Meets and exceeds annual and half- year sales targets.
Oversees the maintenance of customer SKU files and pricing schedules.
Advises assigned accounts concerning sales and advertising opportunities. Develops and presents annual promotional schedules to all assigned customers.
Analyzes sales performance to assist customers in maximizing sales and profitability. This includes eliminating unprofitable items from their product mix.
Delivers sales presentations and product line reviews to assigned customers and prospects.
Meets with key clients to maintain relationships and negotiate programs.
Works directly with all functional areas internally to ensure communication and collaboration.
Stays abreast of technical product knowledge to assist customers as needed.
Prepares annual sales forecasts quarterly for each assigned customer and provides information internally to assist in purchasing planning.
Monitors and evaluates the activities and products of the competition and conducts competitor landscapes.
Up to 25-30% Travel is required. May require travel to Canada and Mexico.
All others, as requested by management.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty and responsibilities listed above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION / EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university; and no less than 7-10 years related progressive experience in the sales discipline, handling non-perishable goods and working directly with Big Box retailers; or equivalent combination of education, experience, and training.
Solid leadership skills and attention to detail.
Demonstrated ability to manage multiple projects simultaneously.
Outstanding project management, communication, and interpersonal skills with the ability to collaborate cross-functionally and coordinate efforts.\
5-7 years of experience selling to The Home Depot
SKILLS AND COMPETENCIES
Demonstrate a high level of sense of urgency, time management, and prioritization skills
Strong analytical and organizational skills
Must have good numerical abilities and problem-solving skills
Integrity, credibility, and dedication to the business
Exceptional communication skills - verbal and written
Comfort with fast paced and changing work environment
Proficiency with Microsoft Office applications: Outlook, Excel, Word, PowerPoint, Teams & SharePoint.
Communicate with co-workers, customers and various business contacts in a courteous and professional manner.
Discretion in handling sensitive and confidential documents and situations.
Ability to work independently as well as collaboratively within a team.
Self-motivated, proactive, and resourceful, with a positive, professional attitude.
Dedicated to company and personal core values
Excellent verbal and written English language skills required. Read, interpret and analyze correspondence, memos, reports and tables.
Self-starter with an entrepreneurial spirit
Competitive, growth oriented, and positive
High degree of integrity around your work
Other duties as assigned
WORK ENVIRONMENT
Hybrid role in Atlanta / Chamblee office
Knowledgeable of office administration principles, practices, and techniques
Dedicated to company and personal core values
BENEFITS
Competitive salary and bonus structure
Generous Paid Time Off + company paid holidays
Health Savings Account with a company paid HSA contribution when enrolled in the traditional high deductible BCBS medical plan with HSA
Dental and vision plans
Legal and supplemental insurance available
401(k) Match
Paid parental and major medical leave
Company paid basic life, AD&D, short-term and long-term disability insurance
Employee assistance program
Employee discounts and rewards
ABOUT THE COMPANY
Learn more about our story and our products at ******************** ******************** and ****************** Middleby Outdoor is a subsidiary of Middleby Corporation.
Middleby Corporation is a fast-growing and profitable global manufacturer of commercial foodservice, food processing and residential cooking equipment with approximately $4 billion in revenue headquartered in Elgin, IL. Sales of the company's products are marketed under 100+ different brands. The company has 55+ manufacturing operations (including 20+ international) and 10 international distribution offices. Middleby has grown from approximately $100 million in revenues since 2001 and was named a Fortune Magazine's Fastest Growing Company in 2014 and 2015. Forbes included Middleby in their list of the World's Best Employers for 2021.
Middleby Outdoor proudly supports diversity in the workplace and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Employment type: Fulltime, Monday - Friday
Psychiatry Account Manager - Marietta, GA
Customer Success Manager Job In Marietta, GA
Territory: Marietta, GA - Psychiatry
Target city for territory is Marietta - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Dalton, Rome, Marietta and Chickamauga.
SUMMARY:
Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being a curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas:
ESSENTIAL FUNCTIONS:
Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.
Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management.
Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.
Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.
Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.
REQUIRED EDUCATION, EXPERIENCE and SKILLS:
Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university
2+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience
Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually
Self-starter, with a strong work ethic and outstanding communication skills
Must be computer literate with proficiency in Microsoft Office software
Must live within 40 miles of territory boundaries
Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements
Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck
PREFERRED EDUCATION, EXPERIENCE AND SKILLS:
Previous experience within a specialty product sales force.
Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder
Documented successful sales performance
Ownership and accountability for the development and execution of fully integrated account plans
Strong analytical background, and experience using sales data reporting tools to identify trends
Experience in product launches
Previous experience working with alliance partners (i.e., co-promotions)
Strong leadership through participation in committees, job rotations, panels and related activities
TRAVEL:
Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.
The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $117,000 - $137,000 and eligibility for a sales incentive target of $37,500. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.
Why Lundbeck
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.
Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.
Lundbeck is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.
Account Manager
Customer Success Manager Job In Atlanta, GA
At The Intersect Group, our mission is to connect great people with great companies.
Since our founding in Atlanta, GA in 2006, The Intersect Group has expanded coast to coast with offices in eleven different markets. We believe our people should enjoy coming to work every day and value the client and candidate experience. It is because of those beliefs that we have earned accolades such as “Best and Brightest companies to Work For” and have been ranked on Inc 500's fastest growing companies. At The Intersect Group, we are committed to providing our employees with continued training, growth opportunities, and an unmatched culture.
As a member of our sales team, you will play a critical role in fueling our growth in both our established and emerging markets. Our Account Managers are the face of our business and responsible for building and maintaining client relationships with users of
staffing services.
If building relationships and fostering trustworthy connections in business is important to you, the Account Manager role at The Intersect Group is a great opportunity to launch your career to the next level. We offer a robust, uncapped commission plan, quarterly All-Star awards, and an annual sales/recruiting contest - Legends - where you will earn cash bonuses and incentive units
while attending our yearly Legends Trip.
Responsibilities:
• Source prospective sales leads and clients through referrals, networking, social media, internet research, and direct
contact
• Build and manage key relationships within existing & new customer base
• Manage the sales life cycle of sourcing, interviewing, and hiring consultants based on client needs
• Partner with recruiters to fill client requirements with the best talent in the market.
Required Skills/Abilities:
• At least 1 year of sales experience in the staffing/professional services industry
• Experience in new business development and high-volume cold calling
• The ability to self-manage, prioritize initiatives and work well in a team environment
• High degree of professionalism and excellent verbal and written communication skills
• Excellent listening, negotiation, and presentation abilities
• Strong time-management skills with a problem-solving attitude
• A positive attitude and a strong work ethic
• Ability to function well in a high-paced environment
Your career path:
• Exceptional training and development is a core value of The Intersect Group. You'll have access to continuous training,
feedback, and mentoring that will position you for long-term success and opportunities for promotion.
• We will work with you to define your own personal and professional goals. Once we understand those goals, we will
customize your training based on the career path you want to pursue.
• You will have the opportunity to earn promotion to higher level roles such as Sr. AM, Sales Manager, and more.
To attract top talent, we offer top-notch benefits:
• Annual all-expenses-paid Legends Trip for top performers and a guest
• Incentive Units (IUs) & cash bonuses
• Quarterly All-Star Recognition for top producers
• Uncapped earning potential
• Full benefits, 401K, complimentary access to financial advisors, Flexible Paid Time Off (PTO), and sick time
• Ongoing Professional Development Training opportunities
• Countless volunteer opportunities to help make a difference in our community
• Well-being events to help fuel employee mental, financial & physical health
• Client and Candidate appreciation events
Education and Experience:
Bachelor's Degree
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Commercial Insurance Account Manager
Customer Success Manager Job In Alpharetta, GA
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at McGriff, a division of Marsh McLennan Agency (MMA).
MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Account Manager on the Commercial Lines team, you'll support Producer by serving the larger and/or more complex clients and/or be viewed as a leader and resource by colleagues and peers who provides exceptional client service and serves as a mentor to others. Be knowledgeable of coverages, carrier guidelines, underwriting, legislative changes, and maintain relationships with clients and carrier representatives. Exercise independent decisions relating to client analysis of coverage, recommending coverage needs, and suggesting new lines of coverage for existing clients, as appropriate. Develop strong relationships with carriers and market accounts as requested by Producer and/or Marketing Account Executive.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Bachelor's degree or equivalent education and related training
Four years of relevant insurance industry experience
Property and casualty insurance license
Strong client relation skills to build and maintain positive business relationships with clients and market contacts, including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
Ability to utilize leadership skills by providing direction, constructive feedback, development and training while additionally being able to motivate others to maximize productivity and team morale
Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite
Ability to travel, occasionally overnight
These additional qualifications are a plus, but not required to apply:
Advanced degree
Certification or designation
Experience with Requests for Proposal
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid Work
Charitable contribution match programs
Stock purchase opportunities
To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: ************************
For careers at McGriff visit: *************************** or flip through our recruiting brochure: **********************
Follow us on social media to meet our colleagues and see what makes us tick:
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Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
McGriff Insurance Broker | McGriff
McGriff specializes in business and personal insurance, employee benefit solutions, risk management services, specialized industry expertise and more.
Travel Sales Manager
Customer Success Manager Job In Atlanta, GA
We are seeking a seasoned Global Travel Sales Manager with an extensive background in the travel industry to drive our sales initiatives and expand our market presence. This role is pivotal in achieving our growth targets and establishing strategic partnerships with key stakeholders. This travel agency has a reputation for exceptional service and utilizes an arsenal of technology to outperform the competition. Accepting this position not only offers financial rewards but also provides a supportive family-style environment, opportunities for growth, and a chance to contribute meaningfully to the travel industry.
Base Salary: $75,000 - 90,000 plus bonus and commission, low-cost comprehensive health insurance, and a 401K with a 3% match.
Requirements:
5+ years in travel industry sales
Experience in B2B sales
Hunter mentality
Exceptional comfort with technology
Sense of urgency
If you are interested in learning more about this exciting opportunity, please apply today or submit an updated resume to ***************************.