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Customer Success Manager jobs in Fargo, ND

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  • Customer Success Manager

    Myriad Mobile

    Customer Success Manager job in Fargo, ND

    Bushel believes agriculture is the most important industry on the planet. Agriculture's physical infrastructure could be considered the greatest advancement in the industry in the last century. We believe the agriculture industry needs to build a complementary digital infrastructure - that's where Bushel comes in. Bushel builds software for the agriculture supply chain. Our mission is to connect the agriculture industry through digital infrastructure. Bushel develops software for agribusinesses and farmers including mobile apps, websites, trading tools, digital payments and money facilitation, market feeds, API services, farm management software, and a professional services division focused on agriculture. Today, we have the largest network of farmers and elevators, connecting the most extensive data set in the industry. We offer digital tools that create real value to farmers and elevators to improve their business operations and strengthen relationships. How You'll Make An Impact: The Customer Success Manager (CSM) is passionate about Bushel's customers, expanding their use of our products and increasing adoption and awareness and has impeccable relational skills, motivation, positivity, curiosity, and the ability to create win/win environments with every customer they work with. Along with being responsible for owning and maintaining relationships with a list of assigned accounts, the CSM will leverage their knowledge of money movement to focus on our fintech offering, helping to educate and influence our customers as they continue to adopt digital payments. In This Role, You'll Get To: * Own and continue to build overall relationship with clients, which includes: increasing adoption, ensuring retention, satisfaction, and multithreading * Nurture customer relationships on an ongoing basis via email, phone, and virtual meetings. * Build value-based relationships with customers and help continually map their needs to our solution. * Conduct regular customer health checks and review customer health scores, emphasizing our platform's overall success. * Develop, prepare, and nurture customers for advocacy. * Work with customers to establish goals or other key performance indicators and aid each customer in achieving their goals. * Work hand in hand with the Bushel Sales team to identify and develop upsell/expansion opportunities. * Help share the voice of the customer internally. * Facilitate and resolve account escalations. * Monitor and increase retention and expansion at all account levels. * Work closely with product, marketing, implementation, support, and engineering teams to ensure overall customer satisfaction and product adoption and to drive forward team and company goals. * Other duties as assigned What Bushel Is Looking For: * 3-5 years of experience in a customer-facing role * Fast and self-motivated learner * Active problem solver * Excellent communicator * Demonstrates strong customer empathy * Naturally curious * Ability to travel up to 20% * Proven discipline and work ethic * Strong communication and professionalism * Excellent collaborator and knowledge sharer * Will work with teammates to drive resolution of tasks * Demonstrates determination and follow-through What Would Thrill Bushel Even More: * Demonstrated team leadership experience in a professional setting * Experience in agriculture and/or fintech * Experience in SaaS businesses What Bushel Offers to You: * Competitive Health Insurance with contributions to premium from Bushel * Health Savings Account (HSA) with assistance from Bushel * Flexible Spending Account options; Health FSA, Limited FSA, Child Daycare FSA * Dental and Vision Insurance * Hybrid Work Environment | Flexible working hours | Work-Life Balance * Basic Life Insurance and Short-Term Disability paid by Bushel * Additional Voluntary Life Insurance options and Long-Term Disability * Voluntary Accident Insurance and Critical Illness Insurance * Flexible (Unlimited) Paid Time Off, 9 Paid Holidays, and 1 Volunteer Day * Up to 12 weeks of Paid Parental Leave, including foster care and adoption * 401(k) Retirement with 4% Company Match starting on Benefits Day 1 * Employee Assistance Program and BetterHelp counseling services * Learning and Development funds and internal Mentorship Program * Incredible team members, workplace culture, and opportunities for everyone Physical Requirements: * If preferred, prolonged sitting or standing at a desk and working on a computer. Limitations and Disclaimer: This describes the general nature and level of work performed; it is not an exhaustive list of duties, responsibilities, and required skills. Employees will be required to follow instructions and complete tasks requested by their supervisor. The job description is subject to change. Continued employment remains on an "at-will" basis. This position is remote eligible in the following states: AL, CO, FL, GA, IA, IL, MD, MI, MN, NC, NE, ND, NH, NM, OH, OK, SD, TX, VA, WA In accordance with state pay and benefit transparency laws, below is the base salary range for potential new hires, DOE: $60,000 - $75,000 (plus benefits - see "Bushel Benefits" section above)
    $60k-75k yearly 14d ago
  • Client Manager - Business Insurance

    Marsh & McLennan Companies, Inc. 4.8company rating

    Customer Success Manager job in Fargo, ND

    Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Advocate at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Manager on the Business Insurance team, you'll deliver the client effective and efficient resolutions to their business risk management needs. You will need to manage multiple priorities efficiently, communicate with clients in clear and concise fashion, identify issues and implement appropriate resolutions, and collaborate with other team members and carrier partners. Our future colleague. We'd love to meet you if your professional track record includes these skills: * Experience in the insurance industry * Ability to effectively communicate both verbally and in writing * Maintain a positive work atmosphere by acting and communicating in a manner that instills good working relationships with customers, clients, co-workers and management * Computer proficiency with system of records, web-based tools, and Microsoft programs * Ability to prioritize and organizes time efficiently to ensure the meeting or exceeding deadlines These additional qualifications are a plus, but not required to apply: * Bachelor's in business, finance, risk management, communication, or equivalent degree * Property & Casualty License (required within 3 months of hire) * CISR designation (required within 3 years of hire) We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: * Instagram * Facebook * X * LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Hybrid #MMABI
    $72k-113k yearly est. 60d+ ago
  • Lead Relationship Manager - Similar Entities

    Cobank 4.8company rating

    Customer Success Manager job in Fargo, ND

    A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best! Remarkable Benefits Offered by CoBank * Careers with a purpose * Time-Off Packages, 20 days of vacation, 10 paid sick days and 11 paid holidays * Competitive Compensation & Incentive * Hybrid work model: flexible arrangements for most positions * Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance * Robust associate training and development with CoBank University * Tuition reimbursement for higher education up to $10K * Outstanding 401k: up to 6% matching and additional 3% non-elective contribution * Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution * Associate Resource Groups: creating a culture of respect and inclusion * Recognize a fellow associate through our GEM awards This position can be located in Denver or one of our banking centers. Job Description Manages significant account relationships with existing and prospective customers in assigned market and/or industry segment. Maximizes credit and financial services provided to the customer to enhance the bank's profitability goals. Implements marketing and account servicing plans to capitalize on marketing opportunities within assigned segment, with a primary focus on similar entity prospecting through consultants/advisory firms and commercial banks. Works independently to develop new business and manage existing portfolio. Mentors and provides guidance to junior level staff. Supports the achievement of profitability and credit goals for the division through day-to-day management of account relationships. Essential Functions * Independently manages the day-to-day customer relationship of complex, highly visible accounts. Meets regularly with customers and gathers information on their businesses, needs, strategic direction, and earnings to determine business opportunities. * Calls on potential or existing customers to develop new business and increase or retain existing business. * Cross-markets CoBank's products and services to meet goals for assigned accounts. Develops and implements plans to capitalize on marketing opportunities. * Guides the development and analysis of financial data for new or renewed financing arrangements. * Recommends decisions on loan terms and loan servicing actions within approved limits on assigned accounts. * Manages to profitability and credit quality targets for portfolio. * Guides credit analysis area in the development and analysis of financial background data for new or renewed loans. * Prudently services accounts to protect CoBank and minimize losses. * Maintains expertise in a designated market/industry segment and keeps abreast of industry trends, technology, regulatory requirements and the competitive environment. Studies industrial, commercial, and financial situations relating to new or existing businesses as requested. Makes recommendations on financial and organization structure, locations, and other business-related issues. Provides additional guidance or advice to customers as appropriate. * Reviews approval or approves extension of credit to certain accounts requiring higher-level delegated authority. * Assists less experienced staff in their relationships with customers. Provides leadership and guidance in account management and marketing techniques. Education * Bachelor's Degree required Work Experience * 7 years of relevant experience required; preferably in a combination of commercial/corporate banking, debt/capital structuring, financial services industry or agriculture Preferred Qualifications * Expert knowledge of credit and financing alternatives. * Advanced knowledge of technical standards, industry trends, technology, and regional/national regulatory requirements. * Knowledge of capital markets activities and loan syndication structures and processes. * Advanced knowledge of competitive environment and practices in customer's industry. * Demonstrated of cross-marketing skills, with the ability to deliver marketing presentations to potential and existing customers. * Proven ability to analyze all components on standard credits. * Excellent business acumen, analytical, problem solving and decision making skills. * Ability to work independently as well as collaboratively in a team environment. * Strong detail and customer service orientation. * Excellent organizational and time management skills, with the ability to deliver commitments while juggling multiple projects and priorities. Ability to work effectively under deadline pressures, and adjust quickly and effectively to changing priorities. * Excellent verbal and written communication, presentation and interpersonal skills, with the ability develop and maintain relationships and to communicate effectively to all levels of management, staff, and external stakeholders, * Knowledge of Microsoft Office applications (Outlook, Word, PowerPoint, Excel, Access). Physical Exertion Details Sedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Travel Requirement Details Regular Travel occurs on a consistent basis (typically, once a week or every other week). About CoBank The typical base pay range for this role is between $165,900 - $195,000. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law. CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore. REASONABLE ACCOMMODATION We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing *********************. Include your contact information and specific details about your requested accommodation. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. CoBank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. Responsibilities Manages significant account relationships with existing and prospective customers in assigned market and/or industry segment. Maximizes credit and financial services provided to the customer to enhance the bank's profitability goals. Implements marketing and account servicing plans to capitalize on marketing opportunities within assigned segment, with a primary focus on similar entity prospecting through consultants/advisory firms and commercial banks. Works independently to develop new business and manage existing portfolio. Mentors and provides guidance to junior level staff. Supports the achievement of profitability and credit goals for the division through day-to-day management of account relationships.
    $165.9k-195k yearly Easy Apply 37d ago
  • Strategic Account Manager

    Border States Industries, Inc. 4.7company rating

    Customer Success Manager job in Fargo, ND

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. Phoenix, AZ Job Summary Leads company efforts to grow incremental profitable sales with customers that span multiple regions. Establishes relationships and identifies opportunities to grow and secure business within new and existing strategic accounts. In conjunction with the Supply Chain Services department, oversees the development and presentation of customer proposals. Works to drive innovation. Leads strategic opportunities for new and existing customers to generate desirable business opportunities within the assigned vertical market. Actively works with a multifunctional team to develop a strategy to meet and exceed revenue growth targets, by leveraging market intelligence, identifying opportunities within new and existing accounts, and ensuring alignment with company, regional, and branch business objectives. Responsibilities Essential Functions Strategic Account & Opportunity Planning * Maintains a strategic plan for key and target customers in addition to strategic regional projects. * Responsibilities include: Call higher - presentation to customer management, selling the value of Border States Electric, clarifying the BSE value by using tools like video, presentations, capability brochures, and marketing collateral that clarifies the value proposition for BSE. * Defines the customer engagement strategy, aligns stakeholders and mobilizes an aligned team to drive the process. * Develops a clear and concise view of the customer organization which includes physical locations, divisions, operations. * Defines customer stakeholders and develop internal champions. * Develops a multiple year revenue plan to include goals and resources. Joint Solution Development & Co-creation of Value Proposition * Customer discovery to confirm value "fit" insights and prioritized opportunities. * Blueprints the value proposition and monetizes it to co-create value. * Actively works with a cross-functional team to develop an enterprise customer strategy to meet and exceed revenue growth targets, by leveraging market intelligence, identifying opportunities within new and existing accounts, and ensuring alignment with company objectives. * Provides visibility to internal stakeholders for all efforts and action items. * Manages goals and expectations of a "virtual" team. * Acts as the commercial leader of the team providing vision and defining roles and expectations to accomplish revenue goals. * Provides innovative solutions to obstacles and challenges. Overall Relationship and Outcome Management * Finalizes the value proposition with the customer which includes working with compliance on any specialized terms and conditions and master supply agreements. * Targets TCCM opportunities to quantify the value add delivered. * Executes value and delivers to customer commitments and orders - maintains quality metrics. * Expands value through overall relationship and outcome management. * Measures and strengthens the relationship. * Expands share of wallet and becomes the trusted advisor. Non-essential Functions * Coordinates with the SCS Administrators for customer presentations, agreements and extended services. * Contributes to Marketing Managers requests for supplier feedback and alignment that lead to an increase in customer share of wallet. * Participates in conferences and educational opportunities for continuing personal development of relevant knowledge, techniques and skills. * Performs other duties as assigned by supervisor or designate. Qualifications * Minimum of a four-year engineering degree or the equivalent in substantial technical work experience preferred. * Minimum 5 years of experience with outsides sales and/or business development as well as experience in inside sales or technical sales role. * Experience initiating and negotiating agreements highly preferred. * Must be able to read, write and speak in English. * Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software as needed. Skills and Abilities * Must possess strong leadership skills. * Excellent customer service skills include being courteous, responsive, accurate and competent. * Excellent interpersonal, written and verbal communication, reading, and customer service skills. * Ability to articulate the value BSE provides to our existing and future customers. * Ability to effectively plan and organize. * Ability to understand customer negotiation points and the role of competition. * Ability to work under pressure. * Ability to get things done using sound judgement and effective communication. * Creativity to develop innovative solutions and differentiate us from the competition. * Curiosity to fully understand our customers business. Physical Requirements Frequency at which you would carry/lift in a typical day: Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100% * Lift from Waist: * < than 10 lbs. - Not at all * 10 to 25 lbs. - Not at all * 26 to 50 lbs. - Not at all * 51 to 75 lbs. - Not at all * 75 to 100 lbs. - Not at all * 100+ lbs. - Not at all * Lift from Floor: * < than 10 lbs. - Frequently * 10 to 25 lbs. - Frequently * 26 to 50 lbs. - Occasionally * 51 to 75 lbs. - Not at all * 75 to 100 lbs. - Not at all * 100+ lbs. - Not at all * Carried for Distance: * < than 10 lbs. - Not at all * 10 to 25 lbs. - Not at all * 26 to 50 lbs. - Not at all * 51 to 75 lbs. - Not at all * 75 to 100 lbs. - Not at all * 100+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: * Sitting (a continuous period of being seated) - Frequently * Standing (for sustained periods of time) - Frequently * Walking (moving about on foot to accomplish tasks) - Frequently * Bending/stooping (downward and forward) - Occasionally * Crawling (moving about on hands and knees or hands and feet) - Not at all * Climbing/Walking Stairs (ascending or descending) - Frequently * Reaching (extending arms in any direction) - Frequently * Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally * Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally * Balancing (maintaining body equilibrium to prevent falling) - Occasionally * Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Frequently * Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally * Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally * Grasping (Applying pressure to an object with the fingers and palm) - Frequently * Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Frequently * Talking (expressing or exchanging ideas by means of the spoken word) - Continuously * Driving (the control and operation of a motor vehicle) - Frequently * Desk work (work usually performed at a desk) - Frequently * Use of a computer - Frequently * Use of a telephone - Frequently * Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously * Exposure (to adverse weather & temperature conditions) - Occasionally * Travel (travel needed to perform job duties) - Frequently Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Our History Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others. Values As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards. Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver. Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do. Service Standards Border States employee-owners are competent, accurate, responsive, and engaged . Your career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for? Border States has a competitive benefits package which includes but is not limited to: Health, Dental and Vision Benefits Accident, Critical Illness, Hospital Indemnity FSA & HSA Employee Stock Ownership Plan (ESOP) Disability Benefits 401(k) Retirement Plan Life Insurance Employee Assistance Program Paid Holidays Paid Volunteer Time Personal Leave time and more! Border States provides bonuses to their employee-owners upon the achievement of branch and company goals. Equal Opportunity For All It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer. Drug Free/Smoke Free workplace
    $41k-66k yearly est. 60d+ ago
  • Account Manager

    Dayton Freight 4.6company rating

    Customer Success Manager job in Fargo, ND

    * Company Car * Company Cell Phone * Bonus Opportunities * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days Responsibilities Account Managers develop sales/marketing action plans to maximize territory revenue, as well as provide customized business solutions for prospects and customers. * Organization and accomplishment of sales activities in an efficient and economical manner consistent with sales objectives * Maintain excellent communication with external and internal customers * Keep fully informed regarding competitor developments * Safeguard all assigned company assets and proprietary data * Facilitate information meetings with Service Center team members * Effectively handle special assignments as directed Qualifications * A bachelors degree in either sales, marketing or business or at least 5 years of comparable sales experience * Proven sales skills * Valid driver's license * Ability to travel to meet with customers * Knowledge of the surrounding geographical market * Knowledge of the LTL Industry Benefits * Company Car * Company Cell Phone * Bonus Opportunities * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days
    $54k-72k yearly est. 15d ago
  • Psychiatry Account Manager - Fargo, ND

    Lundbeck 4.9company rating

    Customer Success Manager job in Fargo, ND

    **Territory: Fargo, ND - Psychiatry** Target city for territory is Fargo - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: all of ND & Pierre, Huron, Aberdeen and Watertown, SD. **SUMMARY:** Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: **ESSENTIAL FUNCTIONS:** **Business Planning & Account Leadership** - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. **Selling** - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. **Customer Development** - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating "total office" account management. **Local Market & Therapeutic Area Expertise** - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. **Reimbursement** - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. **Pharmaceutical Environment/Compliance** - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. **REQUIRED EDUCATION, EXPERIENCE and SKILLS:** + Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university + 2+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience + Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually + Self-starter, with a strong work ethic and outstanding communication skills + Must be computer literate with proficiency in Microsoft Office software + Must live within 40 miles of territory boundaries + Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements + Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck **PREFERRED EDUCATION, EXPERIENCE AND SKILLS:** + Previous experience within a specialty product sales force. + Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder + Documented successful sales performance + Ownership and accountability for the development and execution of fully integrated account plans + Strong analytical background, and experience using sales data reporting tools to identify trends + Experience in product launches + Previous experience working with alliance partners (i.e., co-promotions) + Strong leadership through participation in committees, job rotations, panels and related activities **TRAVEL:** + Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $117,000 - $137,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site . Applications accepted on an ongoing basis. **Why Lundbeck** Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on theU.S. career site (***************************************************************************************************************** . _Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit theU.S. career site (*********************************************************************** ._ _Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates inE-Verify (****************************************************************************************************************************** ._ **About Lundbeck** At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us. Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology. The brain health challenge is real. Our commitment is real. Our impact is real. **About Lundbeck** At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us. Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology. The brain health challenge is real. Our commitment is real. Our impact is real.
    $117k-137k yearly 57d ago
  • Hotel Sales & Catering Manager

    Regency Hotel Management 4.1company rating

    Customer Success Manager job in Fargo, ND

    Ramada Fargo DOE starts at $40,000 Full Time What's in it for you? Competitive compensation package Hotel discount at locations worldwide Paid time off and holiday pay incentives Professional development and growth opportunities 401(k) available for all associates Full benefit options available (medical, dental, and vision insurance) About this job: As the Sales & Catering Manager you will play a pivotal role in driving hotel revenue by supporting Ramada’s sales & catering department. You will assist in managing group blocks and events. This role will allow you to learn and prepare for a rewarding career in hotel sales! ROI Hospitality team members are passionate about their work and like to have fun! If you want to be valued and make a difference…apply today! RESPONSIBILITIES: Conduct property site tours for prospective clients. Cultivate and maintain positive client relationships to promote repeat and referral group business. Provide consistent, exceptional customer service to all internal and external customers. Perform administrative duties including updating sales trace system, producing sales and activity reports, maintaining account and contact information, entering tentative/confirmed room blocks. Monitor group room blocks and cutoff dates to ensure accurate reports and revenue forecasts. Create and prepare sales & marketing materials. Attend some networking events Manage all billing for group and banquet functions in a timely manner. Prepare and detail group resumes & BEOs to ensure appropriate information is communicated to operations teams for flawless execution. Actively participate in hotel departmental and sales meetings. Oversee event coordination Be a team player and an active contributor to hotel operations; Assist with special projects as assigned. QUALIFICATIONS: Ability to work flexible hours including nights and weekends. Previous customer facing experience in the hospitality or travel industry, preferably in group sales. Strong understanding of the hotel industry's group room block landscape. Prefer previous experience with hotel property management system (Opera Cloud). CRM experience preferred (Salesforce Delphi). Excellent organization skills and attention to detail. Strong ability to multi-task and manage multiple projects at the same time. Super-communicator, both internally and externally, with strong interpersonal skills. Proven ability to collaborate and build strong relationships to drive partner satisfaction and growth. Passionate, positive, and possess the ability to flex and adapt with a growing organization. Skilled in Microsoft suites of products (Word, Excel, Outlook). Professional demeanor and appearance.
    $40k yearly 1d ago
  • Account Manager

    Part-Time Dock Worker/Forklift Operator

    Customer Success Manager job in Fargo, ND

    Company Car Company Cell Phone Bonus Opportunities Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days Responsibilities Account Managers develop sales/marketing action plans to maximize territory revenue, as well as provide customized business solutions for prospects and customers. Organization and accomplishment of sales activities in an efficient and economical manner consistent with sales objectives Maintain excellent communication with external and internal customers Keep fully informed regarding competitor developments Safeguard all assigned company assets and proprietary data Facilitate information meetings with Service Center team members Effectively handle special assignments as directed Qualifications A bachelors degree in either sales, marketing or business or at least 5 years of comparable sales experience Proven sales skills Valid driver's license Ability to travel to meet with customers Knowledge of the surrounding geographical market Knowledge of the LTL Industry Benefits Company Car Company Cell Phone Bonus Opportunities Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days
    $43k-72k yearly est. 14d ago
  • Account Manager - State Farm Agent Team Member

    Todd Vanyo-State Farm Agent

    Customer Success Manager job in Fargo, ND

    Do you have aspirations to run your own business? If so, you may want to consider working in the office of Todd Vanyo - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Detail oriented Ability to make presentations to potential customers Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $43k-72k yearly est. 9d ago
  • Outside Sales Account Manager

    Airliquidehr

    Customer Success Manager job in Fargo, ND

    R10068094 Outside Sales Account Manager (Open) Territory: Fargo, ND and surrounding areas. The Outside Sales Account Manager (AM) is responsible for managing the sales process and driving profitable sales growth within an assigned sales territory to both existing and new Airgas customers. The AM will be required to meet and exceed both corporate and regional objectives for profitable sales growth, A/R management, and customer retention within their assigned territory. Develops and executes sales plans utilizing Airgas's sales directives and guidelines in order to service existing accounts, obtain orders, and establish new accounts. Qualifies and pursues sales leads. Cultivates customer relationships by developing a deep knowledge of the customer's business and establishing a consultative relationship. Engages customers by linking the customer's business priorities to the Airgas value proposition. Prepares sales proposals by quoting pricing, establishing credit terms, and estimated date of delivery to customer based on knowledge of Airgas's production/delivery schedules and . Keeps current with industry insights, current Airgas product mixes, monitors competition by gathering current relevant marketplace including information on pricing, products, new products, delivery schedules, and merchandising techniques. Partners with internal resources to accomplish growth objectives. Establishes and maintains clear and consistent lines of communication with internal departments relative to customer successes, customer opportunities, new customer developments and other customer specific information. Maintains and submits sales reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by District Manager (DM) through SAP. Actively reviews and manages existing customer Accounts Receivable balances to help minimize Airgas working capital investment and financial risk. Other duties as assigned. ________________________Are you a MATCH? Employee may be required to remain stationary for extended periods of time including sitting in an automobile for long periods of time. Employee may occasionally be required to transverse through office and/or manufacturing locations. Employee will frequently be required to actively listen and exchange information. Employee will be required to observe and assess information received via computer. Requires frequent use of computer, telephone and operation of a motor vehicle. May occasionally be required to lift and/or move up to 60 pounds Frequent local travel (75% of work time). Minimal overnight travel. Must have reliable, appropriate transportation. Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility. ________________________ We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children. _________________________ Your differences enhance our performance At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request. Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice
    $59k-72k yearly est. 4d ago
  • Account Manager

    Dakota Fluid Power

    Customer Success Manager job 6 miles from Fargo

    SUMMARY OF RESPONSIBILITIES: The Account Manager is responsible for sales and margin growth as well as market penetration and market growth. Accountable for retention, development, and customer satisfaction of both existing and new accounts, and for area coverage in a specified territory. JOB DUTIES: Increase sales of OEM Hydraulic hose within target accounts. Identify, prospect, and develop new markets and customers. Must maintain good working relationships with Engineering, Purchasing, Management, and all aspects of the Customer. Follow the FCG Professional Sales Growth Program and apply the sales strategy for continued growth. Utilize the 5 stages of the sales process methodology to prospect, qualify, propose product/service plan, facilitate positive decisions, gain new accounts, and expand current accounts within the specified territory. Maintain and Utilize CRM; Pipeline, Open Order Reports, Driving Logs, etc. Recognize a need and promote FCG Division products and solutions to current and new customers. Follow-up on all account activities to ensure order accuracy and timelines of completion to customer satisfaction. Apprise supervisor when involved with resolving critical customer satisfaction issues. Attend and participate in Vendor and FCG training and sales meetings. Maintaining accurate records of customer information, i.e., contacts, project files, competition, etc. SKILLS/QUALIFICATIONS: Experience in Fluid Power Sales, Fluid Power Certification Preferred (not required); Thorough Understanding of Hydraulic Hose and fittings.; Excellent Customer Service (people skills); Strong Communication Skills (written & verbal); Take Ownership of Responsibilities; Motivated and Function well Independently as-well-as within the Team; Manage Multiple Priorities in a Fast Paced Environment
    $43k-72k yearly est. 60d+ ago
  • Account Manager

    Contract Flooring

    Customer Success Manager job 6 miles from Fargo

    Tollefson's Retail Group currently operates furniture and flooring locations throughout Montana, North Dakota and Minnesota. You can learn more about us at our company website! Our Contract Flooring location is currently hiring for a Full Time Account Manager for our West Fargo, ND location! About Us: Tollefson's Contract Flooring is a complete, full-service commercial flooring contractor with a reputation for excellence and integrity. We provide professional service and quality materials for all our installations. We're experienced in bidding and installing flooring for numerous buildings and businesses - Our main focus is on new home construction in the Fargo/ Moorhead area. The Role of the Account Manager: As the Account Manager, you would focus on developing and creating professional relationships with both existing and brand new accounts! The Account Manager will also manage our builder accounts, an area with potential for growth. With the nature of this position, the Account Manager is often both in and out of the office setting during. If you love interacting with clients and providing exceptional support, this could be the position for you as you would work professionally with existing and potential accounts and be an important face of our business! Qualifications: High School Diploma/GED is required. Must have a valid and insurable driver's license. What We Offer: Excellent compensation including commission. There is no cap on commissions! There is unlimited potential to what could be earned. Pay range provided is based on previous averages, but an employee performing strongly in this position could earn more. We also offer a benefits package to include: Medical Insurance Health Savings Account w/ Employer Match Dental Vision Paid Time Off (which begins accruing DAY 1!) Employee Purchase Discounts 401(K) w/ company match Short Term Disability Insurance Universal Life Insurance And MORE! APPLY NOW!
    $43k-72k yearly est. 10d ago
  • Account Manager

    Contract Flooring-Tollefson's Retail Group

    Customer Success Manager job 6 miles from Fargo

    Job Description Tollefson's Retail Group currently operates furniture and flooring locations throughout Montana, North Dakota and Minnesota. You can learn more about us at our company website! Our Contract Flooring location is currently hiring for a Full Time Account Manager for our West Fargo, ND location! About Us: Tollefson's Contract Flooring is a complete, full-service commercial flooring contractor with a reputation for excellence and integrity. We provide professional service and quality materials for all our installations. We're experienced in bidding and installing flooring for numerous buildings and businesses - Our main focus is on new home construction in the Fargo/ Moorhead area. The Role of the Account Manager: As the Account Manager, you would focus on developing and creating professional relationships with both existing and brand new accounts! The Account Manager will also manage our builder accounts, an area with potential for growth. With the nature of this position, the Account Manager is often both in and out of the office setting during. If you love interacting with clients and providing exceptional support, this could be the position for you as you would work professionally with existing and potential accounts and be an important face of our business! Qualifications: High School Diploma/GED is required. Must have a valid and insurable driver's license. What We Offer: Excellent compensation including commission. There is no cap on commissions! There is unlimited potential to what could be earned. Pay range provided is based on previous averages, but an employee performing strongly in this position could earn more. We also offer a benefits package to include: Medical Insurance Health Savings Account w/ Employer Match Dental Vision Paid Time Off (which begins accruing DAY 1!) Employee Purchase Discounts 401(K) w/ company match Short Term Disability Insurance Universal Life Insurance And MORE! APPLY NOW! Job Posted by ApplicantPro
    $43k-72k yearly est. 14d ago
  • Sales Manager - Attachments

    Doosan 4.2company rating

    Customer Success Manager job 3 miles from Fargo

    At Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together, we deliver the best products and service to our customers - and make the world a better place. Join our team today and start building your career with a worldwide leader. Job Information The Sales Manager is responsible for leading and motivating the sales team to achieve exceptional customer service and drive sales performance. This role involves overseeing the identification and engagement of new end-user and reseller customers while strategically guiding the team in proactive outreach efforts. The Sales Manager will analyze sales data, communicate sales goals aligned with revenue objectives, and provide insights into the competitive landscape. Additionally, this position will collaborate with sales operations, including forecasting product demand, and manage customer engagement including the renewal of reseller contracts and implementation of effective approaches for continuous improvement. Role & Responsibility Sales Leadership and Team Management: * Build, lead, and mentor a high-performing sales team. * Develop sales strategies aligned with overall revenue objectives monthly, report on metrics related to customer satisfaction including freight loss and damage metrics, managing the renewal of reseller contracts. * Present bi-weekly sprint milestones for sales revenue and connections and facilitate risk mitigation activities. * Conduct weekly sales team meetings to collaborate on milestones, risks, and retrospective evaluations. * Oversee daily team stand-ups to manage sales progress and communicate any blockers that arise. * Provide day-to-day and monthly key performance indicators, highlighting key performance metrics, trends, and actionable insights. * Develop sales toolkits in alignment with sales strategies to assist the team in identifying target segments, seasonal strategies, key features and benefits, competitive advantages, competitive pricing, and prospect lists. Strategic Planning and Operations: * Develop and execute strategic sales plans to achieve and exceed revenue targets * Grow the customer base by developing and working cross-functionally to execute plans to achieve sales objectives; generate end user and reseller leads, qualify them, and convert them into customers. * Document approaches, setting milestones and holding the team accountable for timelines; Recommend associated financial and human resource needs for approval. * Collaborate with marketing and product teams to align on go-to-market strategies. * Analyze sales data to drive forecasting, performance, and inventory optimization in collaboration with cross functional team members. * Develop and enhance sales operations by implementing streamlined processes, optimizing workflows, and establishing best practices to improve overall efficiency. * Provide insights on competitive programs, street-level pricing, and discount activities to inform pricing strategies * Provide regular performance reports and insights to executive leadership * Generate quarterly commission reports. * Contribute to product launches by providing feedback on the product roadmap and participating in ad hoc design workshops. * Represent the company at trade shows, customer events, and industry functions. Customer Engagement and Relationship Development: * Identify growth opportunities and deepen relationships with end users and resellers * Deliver high-quality customer service to enhance satisfaction and retention while prospecting for new end-user and reseller customers, including follow-ups on marketing qualified leads to identify opportunities for sales conversion, cross-selling and increasing loyalty. * Grow revenue from existing end user and reseller customers by developing and executing retention strategies. * Collaborate with resellers to ensure high end user customer satisfaction. Job Requirement * Bachelor's degree in Business, Marketing, or related field; MBA preferred. * 5 to 7 years of sales experience, with 2 to 3 years in a managerial role. * Proven track record in sales leadership, ideally in equipment, agriculture or construction; history of leading successful teams. * Strong analytical skills to interpret sales data and derive insights. * Excellent communication and interpersonal skills-able to inspire and close deals while building relationships with teams * Strong organizational abilities to manage multiple priorities efficiently. * Proficiency in customer relationship management (CRM) software, Microsoft Office Suite, and sales reporting tools including Power BI. * Familiarity with sales forecasting and product management processes. * Experience in optimizing sales operations focusing on process improvement. * Ability to implement strategic sales initiatives with an understanding of market dynamics. * Experience in developing training materials and sales toolkits. * A growth mindset and ability to thrive in a fast-paced, evolving environment. * Travel Required: Less than 25%. As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. Doosan is an Equal Opportunity Employer, including Individuals with Disabilities and Protected Veterans. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at ************. Beware of Fraudulent Job Offers and Solicitations Any legitimate job offer will be preceded by an official selection process. Pay Transparency: Minimum Pay: $88,000.00 - Maximum Pay: $132,000.00 Nearest Major Market: Fargo
    $88k-132k yearly 60d+ ago
  • Sales Manager_Chinese Vertical

    Chowbus

    Customer Success Manager job in Fargo, ND

    Job Description Chowbus is a SaaS (Software as a Service) company that began as an online platform for food ordering, payment, and delivery. The company has since shifted its focus to providing an all-in-one POS (point-of-sale) system tailored to the evolving needs of the restaurant industry. Headquartered in Chicago, Illinois, Chowbus serves over 2,000 restaurant partners across 20 major U.S. cities. Our mission is to build the most comprehensive ecosystem to empower restaurants. The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants' unique needs, this role will develop a customized technology solution that helps the restaurants' business thrive. What You'll Focus On Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus' restaurant technology in the market. Research and qualify prospects that are a good fit for Chowbus' restaurant technology platform. Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues. Conduct demos and develop a solution that best meets the prospects' needs. Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month. Manage sales activities and results using Chowbus' CRM tool. Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service. What You Bring Excellent written and verbal communication required Proven collaboration and teamwork skills required Strong ability to sell and upsell products required Ability to adapt to ever-changing environments required Ability to learn and quickly become proficient with new technology required Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps) Bachelor's degree in business or relevant field preferred 1 year of relevant experience highly preferred Are bilingual in Chinese What We Offer A fair compensation package Medical, dental, and vision insurance 401(k) 100% employer-paid Short-Term Disability (STD) 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance Company holidays Birthday off Paid Parental Leave Flexible Paid Time Off (PTO) Employee Assistance Program (EAP) Fuel reimbursement The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.
    $50k-80k yearly 34d ago
  • Northwest Truck & Trailer, Trailer Sales Manager

    Wallwork Careers\\T\\T

    Customer Success Manager job in Fargo, ND

    Northwest Truck and Trailer needs you! We are looking for a motivated, detail and process orientated individual to oversee our New and Used Trailer Sales department. We sell new Great Dane, Rway, Demco, Prestige, XL Specialized trailers, and most makes used. We offer a fantastic pay plan, full benefits, work schedule from 8am-5pm, Monday-Friday. Wage ranges from $100k-$200k/yr. DOE. 20-30% travel and some overnight required to support sales staff in ND/MN. Valid class A CDL or the ability to obtain one is required. If you are a sales manager or sales professional who out performs your peers and is looking for a new challenge, this role may be for you. Only top producers need apply. NWTT is a subsidiary of Wallwork Inc. JOB SUMMARY The Trailer Sales Manager is responsible for assisting in planning, organizing and controlling the activities of the sales people toward a goal of selling more trailers at a higher gross profit. QUALIFICATIONS (minimum requirements) Education and/or years' experience required: Bachelor's degree in related field. Valid class A CDL. Minimum of five years sales experience. Preferred/Required Skills and Abilities: Minimum two years Sales Manager experience preferred. Effective computer, mathematical and customer service skills. Ability to read and interpret trailer specification lists and various other technical bulletins. Highly effective leadership skills. Ability to comply with all federal, state and local sale regulations and guidelines. Demonstrated ability of maintaining or exceeding profitability, controlling expenses, and maintaining customer satisfaction and retention. Must be highly organized, detail oriented and results driven. Ability to work well under pressure while assisting a wide variety of customers and fostering relationships with key industry contacts. Supervision of others/decision making aptitude (if applicable): Supervisory responsibilities are required with this position ESSENTIAL FUNCTIONS AND ACCOUNTABILITES Forecast goals and objectives for new and used trailer sales and strive to meet them. Generate quotes for new and used trailers by using data books or by contacting manufacturer. Guide sales team in setting their objectives on short and long term basis. Understand and comply with federal, state and local regulations that affect new and used trailer sales. Takes ownership and accountability on departmental initiatives. Assist sales representatives with new and used trailer sales. Manage inventory list which includes trailers in stock and on order for customers. Need to work within a 60-90 day supply of new and used trailer inventory. Ensure no used inventory in stock is over 120 days old. Starting at 90 days aged inventory, prepare a plan on where the inventory will be taken for specified auctions. Price all inventory, new and used, to the true market value.(Update frequently with market changes) Maintain available inventory listing on website and other appropriate channels. Manage manufacture brochures ensuring available and displayed properly. Familiar with new product lines and determining if it would be appropriate with our product line. Attend trade shows, manufacture trainings and sales meetings as assigned. Schedule vendor representatives to visit with our sales representatives to maximize sales. Operate the department for profit and growth. Adhere to work schedule and maintain regular attendance. Performs Wallwork Inc.-wide duties as requested by the designated supervisor. Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures. The above functions listed are intended to describe the major elements and requirements of the position and should not be taken as an exhaustive list of all essential responsibilities, duties, and skills required of the individuals assigned to this position. Performance of the essential functions may require specific physical demands as described in this job description.
    $40k-74k yearly est. 60d+ ago
  • Northwest Truck & Trailer, Trailer Sales Manager

    Wallwork Truck Center

    Customer Success Manager job in Fargo, ND

    Northwest Truck and Trailer needs you! We are looking for a motivated, detail and process orientated individual to oversee our New and Used Trailer Sales department. We sell new Great Dane, Rway, Demco, Prestige, XL Specialized trailers, and most makes used. We offer a fantastic pay plan, full benefits, work schedule from 8am-5pm, Monday-Friday. Wage ranges from $100k-$200k/yr. DOE. 20-30% travel and some overnight required to support sales staff in ND/MN. Valid class A CDL or the ability to obtain one is required. If you are a sales manager or sales professional who out performs your peers and is looking for a new challenge, this role may be for you. Only top producers need apply. NWTT is a subsidiary of Wallwork Inc. JOB SUMMARY The Trailer Sales Manager is responsible for assisting in planning, organizing and controlling the activities of the sales people toward a goal of selling more trailers at a higher gross profit. QUALIFICATIONS (minimum requirements) Education and/or years' experience required: * Bachelor's degree in related field. * Valid class A CDL. * Minimum of five years sales experience. Preferred/Required Skills and Abilities: * Minimum two years Sales Manager experience preferred. * Effective computer, mathematical and customer service skills. * Ability to read and interpret trailer specification lists and various other technical bulletins. * Highly effective leadership skills. * Ability to comply with all federal, state and local sale regulations and guidelines. * Demonstrated ability of maintaining or exceeding profitability, controlling expenses, and maintaining customer satisfaction and retention. * Must be highly organized, detail oriented and results driven. * Ability to work well under pressure while assisting a wide variety of customers and fostering relationships with key industry contacts. Supervision of others/decision making aptitude (if applicable): * Supervisory responsibilities are required with this position ESSENTIAL FUNCTIONS AND ACCOUNTABILITES * Forecast goals and objectives for new and used trailer sales and strive to meet them. * Generate quotes for new and used trailers by using data books or by contacting manufacturer. * Guide sales team in setting their objectives on short and long term basis. * Understand and comply with federal, state and local regulations that affect new and used trailer sales. * Takes ownership and accountability on departmental initiatives. * Assist sales representatives with new and used trailer sales. * Manage inventory list which includes trailers in stock and on order for customers. * Need to work within a 60-90 day supply of new and used trailer inventory. * Ensure no used inventory in stock is over 120 days old. * Starting at 90 days aged inventory, prepare a plan on where the inventory will be taken for specified auctions. * Price all inventory, new and used, to the true market value.(Update frequently with market changes) * Maintain available inventory listing on website and other appropriate channels. * Manage manufacture brochures ensuring available and displayed properly. * Familiar with new product lines and determining if it would be appropriate with our product line. * Attend trade shows, manufacture trainings and sales meetings as assigned. * Schedule vendor representatives to visit with our sales representatives to maximize sales. * Operate the department for profit and growth. * Adhere to work schedule and maintain regular attendance. * Performs Wallwork Inc.-wide duties as requested by the designated supervisor. * Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures. The above functions listed are intended to describe the major elements and requirements of the position and should not be taken as an exhaustive list of all essential responsibilities, duties, and skills required of the individuals assigned to this position. Performance of the essential functions may require specific physical demands as described in this job description.
    $40k-74k yearly est. 60d+ ago
  • Northwest Truck & Trailer, Trailer Sales Manager

    W.W. Wallwork Inc.

    Customer Success Manager job in Fargo, ND

    Northwest Truck and Trailer needs you! We are looking for a motivated, detail and process orientated individual to oversee our New and Used Trailer Sales department. We sell new Great Dane, Rway, Demco, Prestige, XL Specialized trailers, and most makes used. We offer a fantastic pay plan, full benefits, work schedule from 8am-5pm, Monday-Friday. Wage ranges from $100k-$200k/yr. DOE. 20-30% travel and some overnight required to support sales staff in ND/MN. Valid class A CDL or the ability to obtain one is required. If you are a sales manager or sales professional who out performs your peers and is looking for a new challenge, this role may be for you. Only top producers need apply. NWTT is a subsidiary of Wallwork Inc. JOB SUMMARY The Trailer Sales Manager is responsible for assisting in planning, organizing and controlling the activities of the sales people toward a goal of selling more trailers at a higher gross profit. QUALIFICATIONS (minimum requirements) Education and/or years’ experience required: Bachelor’s degree in related field. Valid class A CDL. Minimum of five years sales experience. Preferred/Required Skills and Abilities: Minimum two years Sales Manager experience preferred. Effective computer, mathematical and customer service skills. Ability to read and interpret trailer specification lists and various other technical bulletins. Highly effective leadership skills. Ability to comply with all federal, state and local sale regulations and guidelines. Demonstrated ability of maintaining or exceeding profitability, controlling expenses, and maintaining customer satisfaction and retention. Must be highly organized, detail oriented and results driven. Ability to work well under pressure while assisting a wide variety of customers and fostering relationships with key industry contacts. Supervision of others/decision making aptitude (if applicable): Supervisory responsibilities are required with this position ESSENTIAL FUNCTIONS AND ACCOUNTABILITES Forecast goals and objectives for new and used trailer sales and strive to meet them. Generate quotes for new and used trailers by using data books or by contacting manufacturer. Guide sales team in setting their objectives on short and long term basis. Understand and comply with federal, state and local regulations that affect new and used trailer sales. Takes ownership and accountability on departmental initiatives. Assist sales representatives with new and used trailer sales. Manage inventory list which includes trailers in stock and on order for customers. Need to work within a 60-90 day supply of new and used trailer inventory. Ensure no used inventory in stock is over 120 days old. Starting at 90 days aged inventory, prepare a plan on where the inventory will be taken for specified auctions. Price all inventory, new and used, to the true market value.(Update frequently with market changes) Maintain available inventory listing on website and other appropriate channels. Manage manufacture brochures ensuring available and displayed properly. Familiar with new product lines and determining if it would be appropriate with our product line. Attend trade shows, manufacture trainings and sales meetings as assigned. Schedule vendor representatives to visit with our sales representatives to maximize sales. Operate the department for profit and growth. Adhere to work schedule and maintain regular attendance. Performs Wallwork Inc.-wide duties as requested by the designated supervisor. Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures. The above functions listed are intended to describe the major elements and requirements of the position and should not be taken as an exhaustive list of all essential responsibilities, duties, and skills required of the individuals assigned to this position. Performance of the essential functions may require specific physical demands as described in this job description.
    $40k-74k yearly est. 47d ago
  • Account Manager

    Sounds Easy Video

    Customer Success Manager job 32 miles from Fargo

    The Field Service Engineer is responsible for installing, commissioning, retrofits, preventative maintenance, platform testing and servicing presses. This position trains/educates customers and co-workers on the operation and maintenance of the presses. Role & Responsibilities: •Adherence to policies, procedures and best practices. •Installs and commissions new systems within the schedule and budget provided by the project team. This includes: mechanical, hydraulic, cooling water, inert gas, ultra-high pressure fluid, electrical and control systems. •Administration and reporting of projects •While at a customer location, lead on-site project staff, consisting of customer maintenance crew and external contractors. •Trains customers and Quintus associates through both classroom settings and practical applications. •Assures personal and site staff safety. •Accurate and timely documentation in identified software solutions. •Provides quality assurance in the use of precision measurement instruments to achieve and verify tolerance specifications. •Customer relations; including remote support of customers and co-workers as well as proactive engagement to assure customer needs are being met. •Support of other department/sites; including areas of engineering listed above. •Assists with production including but not limited to building presses, TBA's and Feed-throughs. •Travels internationally and domestically for short periods of time (i.e. a few days) to up to 4-6 months. •Other duties as assigned.
    $44k-73k yearly est. 60d+ ago
  • Sales Manager - B2B

    Building Materials 4.6company rating

    Customer Success Manager job in Fargo, ND

    This is a 35-year-old exterior building product manufacturer with a sustainable growth plan They offer steel siding, rain carrying systems, soffit, fascia, and metal roofing products What is Being Offered: Flexible compensation, $75K-$90K base + commission + bonus Benefits 401K with match & PTO Car package Relocation assistance What the Position is About: Achieve or exceed sales goals by calling on contractors and builders and overseeing the sales team Develop and implement sales strategies to increase market share and customer base Recruit, hire, and manage the sales roster Create and maintain strong relationships with new customers while building loyalty with existing customers Actively identify and pursue new business opportunities Develop and deliver sales presentations and close sales Lead the development and implementation of product pricing and programs Monitor sales metrics and performance and provide regular feedback to the sales team Represent the company and participate in industry-related events to promote business and develop relationships Manage the sales budget, track sales performance, and report on key metrics to senior management Commit to continuous learning and knowledge of the company's products and maintain up to date on industry trends and developments that may affect the market 50% travel The Right Candidate Will Have: 5+ years of sales experience within the building materials industry is required Sales leadership experience is required Exteriors experience is preferred, steel siding experience would be ideal Proven track record of achieving sales targets and scaling a sales team
    $31k-41k yearly est. 60d+ ago

Learn more about customer success manager jobs

How much does a customer success manager earn in Fargo, ND?

The average customer success manager in Fargo, ND earns between $63,000 and $137,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.

Average customer success manager salary in Fargo, ND

$93,000

What are the biggest employers of Customer Success Managers in Fargo, ND?

The biggest employers of Customer Success Managers in Fargo, ND are:
  1. Myriad Mobile
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