Customer Success Manager - Enterprise
Customer success manager job in Greenville, SC
ServiceChannel Customer Success Manager - Enterprise We are seeking a Customer Success Manager to coordinate product adoption, light-training, advocacy, retention, etc., and outcomes (e.g., improved utilization, standard methodologies, and expanded use of our products). This role requires a strategic problem solver and a proactive and efficient executor ensuring client needs are met. In addition, this role requires experience managing multiple enterprise customers (20+) throughout their customer journey delivering proven results on customer's desired outcomes.
**Responsibilities:**
+ Proactively recommend ServiceChannel standard methodologies, processes, and configurations that align with the customer's business objectives and strategy, driving the full potential and adoption of ServiceChannel's product offering throughout the customer lifecycle.
+ Establish and supervise the customer's adoption, training and development, and utilization of ServiceChannel's products to continually drive incremental value. Build and execute success plans for each customer in your book of business.
+ Foster client engagement with the ServiceChannel Analytics platform, empowering clients to make informed, data-driven decisions.
+ Manage technical integrations for key customers and strategic accounts.
+ Review customer data to identify trends and anomalies, make proactive suggestions of improvement opportunities, and explain the business value of those recommendations.
+ Lead customer engagement meetings on a weekly, bi-weekly, and monthly basis to ensure customer success plans are executed.
+ Proactively communicate relevant ServiceChannel news and product developments to clients.
+ Collect and communicate customer feedback to drive ongoing product improvements.
+ Work cross-functionally with ServiceChannel teams to set strategies for customer success.
+ Be a client advocate, while keeping ServiceChannel values and initiatives in mind.
+ Provide internal communications regarding Customer's configuration, usage information, satisfaction of the system and churn risk.
+ Provide light training and guidance to clients and service providers on ServiceChannel applications, collaborating with internal cross-functional partners on ongoing training needs, development of new training, and training delivery.
+ Create and conduct quarterly or annually Business Reviews with your customers.
**Required Skills & Experience:**
+ Bachelor's Degree
+ 2+ years with customer success, project management or support
+ Proven examples of Successful Client Outcomes and Value Delivery
+ Excellent written and verbal communication, strong interpersonal skills
+ Ability to travel 2-3 times a quarter.
+ Strong analytical skills, with the ability to analyze data, apply statistical data summaries, create meaningful data visualizations, identify trends and anomalies, and communicate these to various audiences.
+ Enthusiastic about technology with demonstrated technical capability; experience at a technology company or relevant consultancy.
+ Comfortable scheduling, managing and running presentations, both remotely and on-site, with internal and external senior leaders and team members.
+ Solid project management skills with ability to multitask and prioritize.
+ Experience driving organizational change initiatives.
+ Passion to build customer relationships, provide customer service, and empathetic conflict resolution skills.
+ Strong attention to detail. Ability to accurately capture specific pieces of information (details) and then document these details in the written form, while speaking with the client as well as following processes correctly.
+ Adaptive and responsive to feedback and open to updating processes where required.
+ Collaboration and teamwork. While most of the role is an individual contributor, team members support each other through cross-training, reviewing the learning applications, remote communication methods, procedures, client expectations and program development efforts.
+ Willingness and desire to ask, learn, advance, and engage with other team members in order to obtain team excellence.
**Preferred Skills & Experience:**
+ Experience and/or familiarity with ServiceChannel
+ Facility Management or Procurement/Finance experience or Customer Success experience
+ Experience with Salesforce and Gainsight
Same Posting Description for Internal and External Candidates
**Fortive Corporation Overview**
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
**About ServiceChannel**
ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe's, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world's most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
**Pay Range**
The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 69700 - 129400
This position is also eligible for bonus as part of the total compensation package.
The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 69700 - 129400
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Sales Manager
Customer success manager job in Spartanburg, SC
Are you a strategic leader with a hunter's drive and a passion for growing markets? Guy Roofing, a recognized leader in the commercial and industrial roofing industry, is actively seeking a Sales Manager to lead our sales organization to the next level.
This role is responsible for planning and executing short- and long-term sales and product development strategies, targeting both existing and emerging markets. You will make a direct impact on revenue growth, market expansion, and brand presence - personally and through the success of your team.
Key Responsibilities
• Develop and implement strategic sales plans and forecasts aligned with corporate goals
• Achieve targeted profit/loss ratios and market share objectives based on industry/economic trends
• Maintain a consistent corporate image across product lines, marketing, and events
• Lead sales forecasting and establish performance goals that drive results
• Direct staffing, training, coaching, and performance evaluations to build a high-performing team
• Build and expand market channel development through territory planning, quotas, and distribution strategies
• Represent Guy Roofing at trade association events to promote services and grow brand visibility
• Establish and maintain relationships with key clients; support reps in closing deals
• Facilitate communication between sales and other functional units to ensure alignment and efficiency
• Analyze budget vs. expenditures to ensure fiscal accountability
• Prepare and present periodic sales reports with insights, performance metrics, and growth opportunities
• Review and assess sales performance against goals to continuously improve execution
• Manage departmental hiring, development, and performance management
Qualifications
• Bachelor's degree in sales, marketing or business administration or equivalent number of years of experience.
• 5+ years Proven success in B2B sales leadership
• Strong communication skills with a professional, executive-level presence
• Valid driver's license & willingness to travel
• Demonstrated ability to build relationships with C-Suite decision-makers
• Competitive, motivated, and results-driven - a true hunter mentality
Perks & Benefits
• Health, Dental & Vision insurance offered after 90 days
• 401(k) with company match offered after 6 months
• Paid holidays and vacation
• Weekly pay
• Business casual dress code
Travel
Some overnight and national travel as needed to support business objectives.
If you're a dynamic leader ready to make a major impact, we want to hear from you!
Apply today and join a company where your leadership drives growth.
Customer Success Partner - 100% Commission | Spartanburg, SC (SG-369085)
Customer success manager job in Spartanburg, SC
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Preconstruction & Client Experience Manager
Customer success manager job in Greenville, SC
Job Description
Preconstruction & Client Experience Manager
Addison Homes | Greenville, SC
About Us:
Addison Homes is a premier home builder based in Greenville, SC, known for delivering high-performance, energy-efficient homes with a commitment to sustainability and exceptional client service. We are seeking a proactive, detail-oriented Administrative Assistant to join our team and support operations across client relations, construction scheduling, and office coordination.
Position Summary
The Preconstruction & Client Experience Manager plays a pivotal role in connecting efficient operations, communication, and client satisfaction. This individual ensures that every client experiences a smooth, organized, and transparent journey from initial inquiry through construction start. The role blends operational excellence, calendar and workflow management, and proactive client communication within Addison Homes' systems-driven culture.
Success in this position requires a genuine appreciation for well-defined systems and a commitment to maintaining, improving, and documenting those systems to keep them current and effective as the company grows.
Top 3 Key Performance Areas
1. Calendar and Workflow Mastery
Own and coordinate the preconstruction calendar and associated workflows for the Owner, Construction Manager, Estimator, and Clients. Maintain scheduling across estimating, design, selections, and permitting milestones. Anticipate and resolve conflicts, prepare weekly coordination updates, and ensure that each project progresses smoothly from intake to construction start.
Core outcomes: clear visibility of project timelines, reduced bottlenecks, and proactive management of deadlines.
2. Communication and Client Experience Management
Serve as the central communication hub for clients, prospects, and warranty customers. Manage inbound and outbound communication through CRM and project management systems, ensuring prompt, professional responses and consistent messaging. Proactively guide clients through the preconstruction process-setting expectations, sharing updates, and maintaining confidence in Addison Homes' process.
Core outcomes: timely client updates, unified communication tone, and high client satisfaction.
3. Selections and Product Database Management
Maintain and organize the company's selections database and physical sample library. Coordinate with vendors and trade partners to keep offerings current, verify discontinued or substituted items, and update digital selections within the client portal. Collaborate with estimating to ensure accurate pricing and documentation for handoff to construction.
Core outcomes: accurate selections data, organized materials library, and streamlined estimating and construction readiness.
Ideal Candidate Profile
Highly organized and detail-oriented, able to manage multiple concurrent schedules and communications.
Strong interpersonal skills with professional written and verbal communication.
High proficiency with technology platforms such as Microsoft Outlook, Word, Excel, HubSpot, and Ressio.
A self-starter who thrives in a collaborative, process-oriented environment.
Values and actively contributes to the creation, documentation, and continual improvement of company systems.
Experience in residential construction, design, or client service preferred.
Qualifications:
3+ years of administrative or operations support experience (construction, design, architecture, or real estate industry preferred)
Strong organizational and time management skills
Interest in systems and processes - Enjoys thinking about how things work together and finding ways to improve how tasks and workflows connect.
Excellent written and verbal communication skills
Proficiency with office software (Microsoft Suite)
Ability to manage multiple priorities and meet deadlines
Self-starter who takes initiative and works well independently and on a team
Spanish skills a plus
Work Schedule:
This is a full-time, in-office position located in Greenville, SC.
Water/Wastewater - Client Services Manager
Customer success manager job in Greenville, SC
Job Description
WK Dickson (an Ardurra Company) is looking to hire an experienced
Water/ Wastewater Client Services Manager
to join our team in one of our South Carolina offices
Our innovative water and wastewater engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs comprehensively. This approach allows our clients to make smarter investments, resulting in lower life cycle costs and additional benefits.
As a recognized leader in the South and the Southeast's water industry, our projects encompass treatment and infrastructure initiatives for municipal and institutional clients. Our work ranges from drinking water supply to water reuse and wastewater management. We have the capability to support projects of all sizes within a flexible and innovative team environment.
Essential Functions of the Job:
The Client Service Manager will focus on a mix of established client business growth, project delivery leadership and mentoring of engineering staff. The position will collaborate with regional and national water/wastewater engineering expertise to share resources and leverage capabilities to expand our South Carolina area business. Develop innovative solutions to add value to our clients that differentiate Ardurra from competitors
Responsible for marketing to existing clients through project performance, expanding the scope of existing contracts, and identifying new project opportunities
Responsible for delivering service to the client and for client relations
Conduct monthly project reviews with the project client and/or principal in charge, and seek periodic guidance
Manage multiple design consultants to complete detailed and permitted construction plans
During project startup understand the client's critical success factors and prepare an effective project management plan
Responsible for project administration in the project management system (including accurately placing the project setup information)
Responsible for making sure that all team members understand their role on the project, the task/s that need to be accomplished, along with the schedule and budget for the tasks
Be available to team members to mentor junior staff and consult with the principal in charge for guidance
During project execution, monitor the progress of the scope, budget, schedule, and quality/performance
Provide project team leadership and be accountable for technical, financial and schedule delivery excellence
Responsible and accountable for all aspects of the project from initiation through closeout
Responsible for risk management and proactive change management
Responsible for prompt invoicing and collection
Education and Experience Requirements:
Bachelor's degree in Engineering required
Professional Engineer License (SC) preferred
At least eight (8) years of experience
Why Ardurra?
While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.
Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.
NOTICE TO THIRD PARTY AGENCIES:
Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We're not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.
#LI-SC1
Water/Wastewater - Client Services Manager
Customer success manager job in Greenville, SC
WK Dickson (an Ardurra Company) is looking to hire an experienced
Water/ Wastewater Client Services Manager
to join our team in one of our South Carolina offices
Our innovative water and wastewater engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs comprehensively. This approach allows our clients to make smarter investments, resulting in lower life cycle costs and additional benefits.
As a recognized leader in the South and the Southeast's water industry, our projects encompass treatment and infrastructure initiatives for municipal and institutional clients. Our work ranges from drinking water supply to water reuse and wastewater management. We have the capability to support projects of all sizes within a flexible and innovative team environment.
Essential Functions of the Job:
The Client Service Manager will focus on a mix of established client business growth, project delivery leadership and mentoring of engineering staff. The position will collaborate with regional and national water/wastewater engineering expertise to share resources and leverage capabilities to expand our South Carolina area business. Develop innovative solutions to add value to our clients that differentiate Ardurra from competitors
Responsible for marketing to existing clients through project performance, expanding the scope of existing contracts, and identifying new project opportunities
Responsible for delivering service to the client and for client relations
Conduct monthly project reviews with the project client and/or principal in charge, and seek periodic guidance
Manage multiple design consultants to complete detailed and permitted construction plans
During project startup understand the client's critical success factors and prepare an effective project management plan
Responsible for project administration in the project management system (including accurately placing the project setup information)
Responsible for making sure that all team members understand their role on the project, the task/s that need to be accomplished, along with the schedule and budget for the tasks
Be available to team members to mentor junior staff and consult with the principal in charge for guidance
During project execution, monitor the progress of the scope, budget, schedule, and quality/performance
Provide project team leadership and be accountable for technical, financial and schedule delivery excellence
Responsible and accountable for all aspects of the project from initiation through closeout
Responsible for risk management and proactive change management
Responsible for prompt invoicing and collection
Education and Experience Requirements:
Bachelor's degree in Engineering required
Professional Engineer License (SC) preferred
At least eight (8) years of experience
Why Ardurra?
While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.
Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.
NOTICE TO THIRD PARTY AGENCIES:
Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We're not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.
#LI-SC1
Account Manager, Client Services
Customer success manager job in Greenville, SC
Our Company
PharMerica
As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success!
The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.
This position requires entails 75% travel in the following territory: Easley, SC, Greenville, SC, & Asheville, NC. Ideal location to reside is within those locations, preferrably Easley/ Greenville area.
The ideal candidate has experience in client retention in a long-term care pharmacy setting.
We offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
This position will be posted for a minimumof 8 days
Responsibilities
Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations
Accountable for all aspects of client relationships; primary go-to person for your client base
Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly/Quarterly Business Reviews (QBR's) and Pharmacy Optimization Services (PSOP's)
Leads client contract renewal process in collaboration with other key PharMerica stakeholders
Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients
Manages their client base through the company's CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications.
Own your Client Book of Business - be the subject matter expert and be prepared to communicate the most important critical to quality measurements to address customer's needs, delivering world class service
Provides pharmacy service, performance and reporting data. Prepares reports, monthly and quarterly business review materials, facilitates client engagement calls and conducts routine training, providing educational materials to facilitate compliance with PMC procedures, tools and resources
Works with client support services in leading the on-boarding of new clients and facilities to ensure a seamless implementation
Collaborates with other functional departments (credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved
Represents PharMerica at corporate/networking/client events and conferences
Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
Qualifications
Bachelor's degree or equivalent experience
Three to five years of previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting
Ability to communicate to all levels of management
Excellent time-management and basic computer skills
Advanced Microsoft Office proficiency
Outstanding problem-solving skills
Experience in root cause analysis
Ability to collaborate cross-functionally
Experience working within a collaborative team
Experience in a project management and client-facing customer service role
Strong background with the ability to manage multiple priorities and deadlines at once
About our Line of Business PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. For more information, please visit ******************* Follow us on Facebook, LinkedIn, and X. Salary Range USD $70,000.00 - $75,000.00 / Year
Auto-ApplyUS Seasonal Tax-Financial Services Organization- Private Client Services-Manager
Customer success manager job in Greenville, SC
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**FSO Seasonal Tax - Private Tax- Manager - Remote**
**The opportunity**
EY is currently seeking experienced seasonal tax professionals. You'll join the team at a critical time, leveraging your expertise to help support our clients. In return, you can expect the support of some of the most engaging colleagues around. You'll receive hourly, overtime eligible pay, and a unique opportunity to enhance or refine your skills within one of our high performing tax teams.
Private Tax is a growing practice within EY, and you'll see that growth reflected in our career opportunities. The team has a dedicated focus toward serving privately held companies and their owners and their families. These clients span from family-owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies.
**Your key responsibilities**
+ A strategic eye toward prioritizing when working on multiple complex projects
+ Influencing skills, and the confidence and curiosity to question existing processes
+ The ability to produce technical writing and research in a tax context
+ Experience performing high quality review of complex tax returns
+ Knowledge/experience in handling High Net Worth and Individual Tax Returns, or complex partnership compliance
+ Experience with federal and state personal and trust income tax
+ A thorough understanding of estate and wealth planning
+ Experience researching tax issues to develop effective tax planning strategies and translate complex data from a range of sources into client-ready insights and deliverables
+ Comfort with working remotely in a virtual team environment
**To qualify for the role, you must have **
+ Valid US Certified Public Accountant (CPA) license or active state bar membership
+ A bachelor's degree in accounting, finance, business, or a related discipline
+ A minimum of 4 years of relevant experience in tax compliance for private client individuals, partnerships, and/or S Corps
+ Strong analytical skills, written/verbal communication skills, interpersonal; problem-solving ability and attention to detail
**Skills and attributes for success**
**Ideally, you'll also have**
+ A proven record of excellence in tax accounting for financial statements with a top or mid-tier firm
**What we look for**
We're interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and deliverables. We're looking for people with a genuine passion for tax, and the future of tax, and are inspired to help our clients meet complex tax obligations. If you have a strong quality focus, the desire to develop meaningful relationships, and the ambition to deliver above and beyond expectations, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ The salary range for this job in all geographic locations in the US is $90/hr to $120/hr. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
Commercial Lines Client Service Manager
Customer success manager job in Greenville, SC
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.
Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.
If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
We are seeking a Senior Client Service Manager to join our growing team! The ideal candidate is someone who is passionate about building relationships with clients, will collaborate with the team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide.
How you'll make an impact
* Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
* Secure existing business and drive the sale of additional services and lines of coverage.
* Nurture relationships with your clients
* Conduct periodic audits to ensure compliance standards and service levels are met.
* Maintain accurate client and policy data and documents within your Gallagher systems.
* Use Gallagher's technology to improve productivity and quality.
Skills for Success:
* Previous commercial lines insurance knowledge and experience managing client relationships.
* Ability and desire to deliver an exceptional client experience
* Develop a professional rapport with internal and external partners
* Utilize your resilient and adaptable mentality in the face of shifting priorities
* Eagerness to collaborate with all Gallagher teams and employees
About You
* Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
* 1+ years supervisory experience.
* Must have a current Property and Casualty License.
Preferred:
* Previous insurance knowledge and experience managing client relationships.
* Solid financial acumen.
Behaviors:
* Proficient in using technology as a tool to maximize productivity and quality.
* Strong written and verbal communication skills.
* Comfortably engages others in consultative discussion.
* Effectively manages/balances multiple and sometimes competing priorities.
* Works in a self-directed manner.
#LI-JC1
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
* Medical/dental/vision plans, which start from day one!
* Life and accident insurance
* 401(K) and Roth options
* Tax-advantaged accounts (HSA, FSA)
* Educational expense reimbursement
* Paid parental leave
Other benefits include:
* Digital mental health services (Talkspace)
* Flexible work hours (availability varies by office and job function)
* Training programs
* Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
* Charitable matching gift program
* And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Client Account Manager - Food & Beverage Job Details | Black & Veatch Family of Companies
Customer success manager job in Greenville, SC
**Client Account Manager - Food & Beverage** Company: Black & Veatch Family of Companies **Together, we own our company, our future, and our shared success.** As an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.
**Company :** Black & Veatch Corporation
**Req Id :** 111226
**Opportunity Type :** Staff
**Relocation eligible :** No
**Full time/Part time :** Full-Time
**Project Only Hire :** No
**Visa Sponsorship Available:** No
**Why Black and Veatch**
Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1.
Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use. \#LI-MG1
**The Opportunity**
We have an exciting leadership opportunity in our fast-growing Industrial Manufacturing team. We're pros in optimizing and expanding existing facilities, designing and building new ones, and collaborating to bring emerging new-to-world food, beverage and agricultural innovations to market. If you are passionate about this opportunity and the potential to make a difference, we are looking for you!
As the **Client Account Manager for Food** , Beverage and Agribusiness, you will have the opportunity to:
+ Drive new business growth with new and existing accounts, develop and maintain client account plans, build and expand strategic relationships and partnerships, participate in interface activities such as trade shows, conferences and events to foster relationships.
+ Champion proposal efforts, prepare and give targeted sales presentations highlighting all BV solutions. Work with project managers and solution architects to ensure client satisfaction and participate in the Client Satisfaction Program surveys.
+ Identify target clients that align with strategic fit including target geographic regions with ability to sell multiple BV solutions.
+ Determine personnel within client organization and cultivate relationships to obtain new business, or maintain existing relationships.
+ Make recommendations and determine projects to pursue in order to meet and/or exceed client needs.
+ You may also have the opportunity to support clients in Pharma, Life Sciences and Biotech.
**This role will be designated in our business traveler work schedule** . We are committed to providing a healthy, safe and flexible work environment for all professionals while helping them remain productive and connected. Our business traveler work schedule includes BV professionals who travel consistently 60% or more of their work schedule and provides flexibility around working from their home or office, on the road, or in a satellite location.
+ **Days during the travel week that are not travel days may be worked in the office or at a remote location.**
+ **During non-travel work weeks, business traveler professionals may work in a BV office location 3 days per week and in a remote location for the remaining 2 days of the week.**
+ All Black & Veatch professionals, including business travelers, are expected to be in the office for activities such as onboarding, training, client meetings, supervisory and team collaboration, as needed.
+ We may consider candidates located near our Black & Veatch Regional offices. For a full list of our current locations, please visit:.
**Key Responsibilities**
+ Understands the process required to initiate, maintain, and cultivate key internal and external relationships with medium to large complexity and scope.
+ Lead client engagement activities from identification and opportunity creation to business capture.
+ In conjunction with management and colleagues, learns the coordination of client interface activities and successfully executes strategic account plans.
+ Initiates and follows leads for new projects and increased scope of work for existing projects. This includes client-focused presentations, attending trade shows, conferences, and special events to foster relationships. Communicates to management what clients to target and personnel within organization to contact at events.
+ Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
+ Provide prospect reporting, forecasts, client feedback and other information necessary to support business unit and company business planning. Actively uses B&V Electronic Client Management (eCRM) system.
+ Account management (build & maintain client relationships; develop and follow sector-led key account plans). Conducts all dealings with clients (external and internal), with professionalism, integrity and high ethical standards.
+ Generate and qualify sales and marketing leads.
+ Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy).
+ Understands the proposal effort in conjunction by assisting in the evaluation and pricing process to obtain business opportunities. Participates in proposal development and management. Participates on proposal presentations for management and review board(s).
+ Provides key differentiators to use regarding services offered to clients. Works with project managers and staff to learn customer satisfaction methodology on current projects, including follow-ups with clients to address concerns or issues and communicates those to management. Learns the interface with project manager and client required to address significant changes to contract and/or scope of services.
+ Co-develop marketing strategy in collaboration with Enterprise Strategy for the Industrial Manufacturing Team. (thought leadership, industry experience, etc.)
+ Accountable for overall client satisfaction and conducting client satisfaction surveys.
+ Ability to grasp highlights of the deal; including margins, risks, terms & conditions, etc.
+ Deep understanding of the industry and the needs of our clients.
+ Develop and manage a pipeline of opportunities aligned with strategic initiatives from here up the expectation.
+ Responsible for new client acquisition and expanding existing client base.
+ Full responsibilities for this position will vary by Sector or Region.
**Preferred Qualifications**
+ Bachelors Degree, with technical or business focus. Relevant experience in lieu of degree may be accepted.
+ Knowledge and overall understanding of the food and beverage industry; knowledge of industry business drivers and motivators.
+ Excellent communications/human relations skills (written, verbal, client service); ability to maintain and expand key relationships.
+ General understanding of client business and financial drivers and B&V financial metrics (PGM, revenue, overhead costs, profit & loss and project financials).
+ Strong sales traits, including tenacity, competitiveness, persuasiveness and overall people skills. Ability to sell multiple solutions to clients.
+ Strong negotiating skills.
+ Strong Salesforce experience and skills.
+ Team player with high ethical standards in business and in work; maintains a reputation of integrity among clients.
+ Highly task-oriented to focus on winning new business and achieving sales targets.
+ Multi-tasking ability (prioritize, organize, schedule work).
+ Self-motivated with the ability to think quickly and anticipate questions when interfacing with clients.
+ Good problem-solving skills (identify, analyze, research, evaluate, resolve).
**Minimum Qualifications**
+ Typically 10-15 years of experience within the EPC industry, including 5-10 years in sales or project execution. Minimum of 7 years of relevant experience required.
+ Experience developing, maintaining and executing strategic sales plans.
+ History of successful pursuits with complex buying processes and mulitple decision makers
+ Firm understanding of competition and differentiators.
+ Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
+ Experience using Salesforce is preferred.
+ B2B sales experience.
+ All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
**Work Environment/Physical Demands**
+ Travel and various work environments required to achieve Sales goals.
+ Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
**Salary Plan**
SAM: Sales
**Job Grade**
018
Black & Veatch endeavors to makeaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at *************** or via our. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.
Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.
Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.
By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.
BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.
For our EEO Policy Statement, please click.
**Notice to External Search Firms** : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.
**Job Segment:** Engineer, Engineering
Intelisys: Account Manager - Customer Contracts
Customer success manager job in Greenville, SC
The Account Manager - Customer Contracts will be responsible for overseeing and managing a book of customer accounts from inception through renewal, ensuring all contract details are accurately maintained in internal systems. The Account Manager - Customer Contracts closely collaborates with clients and internal teams to support contract execution, resolve issues, and identify opportunities for growth. The ideal candidate is detail-oriented, customer-focused, and has a proven track record in account management or an entry-level sales role.
Essential Job Duties:
Contract Management - oversee the lifecycle of customer contracts, including drafting, reviewing, and negotiating terms in collaboration with legal and sales teams. Ensure compliance with all contractual obligations and facilitate amendments as needed.
Renewal Management - proactively manage contract renewals by tracking renewal dates, initiating discussions with clients well in advance, and negotiating favorable terms to secure long-term partnerships.
System Updates and Data Accuracy - maintain accurate and up-to-date contract information in internal CRM, including contract start dates, end dates, renewal dates, total contract value, payment terms, and any special clauses or milestones.
Client Relationship Building - develop and nurture strong relationships with key client stakeholders, acting as the primary point of contact for contract-related inquiries, concerns, and escalations.
Account Monitoring and Reporting - regularly review account performance metrics, such as usage, satisfaction levels, and revenue, to identify trends and opportunities. Prepare and present reports on account status, contract health, and renewal forecasts to internal leadership.
Issue Resolution and Support - address client issues promptly, coordinating with cross-functional teams (e.g., support, finance, and product) to resolve contract disputes, billing discrepancies, or service delivery challenges.
Upselling and Cross-Selling - identify opportunities to expand client accounts by recommending additional products, services, or upgrades based on their evolving needs and contract history.
Compliance and Risk Management - ensure all contracts adhere to company policies, industry regulations, and legal standards. Monitor for potential risks and implement mitigation strategies.
Process Improvement - contribute to the development and refinement of contract management processes, tools, and best practices to enhance efficiency and accuracy.
Team Collaboration - work closely with sales, finance, legal, and operations teams to align on contract goals and support overall business objectives.
Other duties as assigned
Reporting Relationships:
Reports to Manager, Sales Account Management
Requirements:
Bachelor's degree in Business Administration, Marketing, Finance, or a related field (or equivalent experience).
2+ years of experience in account management or a similar role, preferably in the channel
Proven experience managing customer accounts, including renewals and system updates in CRM platforms
Strong understanding of contract principles, negotiation tactics, and legal terminology
Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
High attention to detail and organizational skills for managing multiple accounts and deadlines.
Analytical mindset with the ability to interpret data and generate actionable insights.
Problem-solving abilities to handle complex client issues and contract challenges.
Ability to work independently and as part of a team in a fast-paced environment.
Preferred:
Experience with contract management software (e.g., DocuSign, ContractWorks).
Physical Requirements:
Ability to sit or stand at a computer terminal for long periods of time.
Ability to work in a hybrid environment, combining remote and in-office attendance designated for this position. Office located in Greenville, SC.
Ability to travel up to 10% of the time
Ability to lift up to 25 pounds.
Compensation:
Base Range : $35,000 - $42,000 and total compensation range $50,000 - $60,000
Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.
For non-sales roles and sales roles with a variable component, total compensation reflects both a base salary and variable targets.
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.
ScanSource, Inc. is an Equal Opportunity Employer
EOE/M/F
Account Manager, Client Services
Customer success manager job in Greenville, SC
Our Company PharMerica As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success! The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.
This position requires entails 75% travel in the following territory: Easley, SC, Greenville, SC, & Asheville, NC. Ideal location to reside is within those locations, preferrably Easley/ Greenville area.
The ideal candidate has experience in client retention in a long-term care pharmacy setting.
We offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
This position will be posted for a minimumof 8 days
Responsibilities
* Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations
* Accountable for all aspects of client relationships; primary go-to person for your client base
* Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly/Quarterly Business Reviews (QBR's) and Pharmacy Optimization Services (PSOP's)
* Leads client contract renewal process in collaboration with other key PharMerica stakeholders
* Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients
* Manages their client base through the company's CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications.
* Own your Client Book of Business - be the subject matter expert and be prepared to communicate the most important critical to quality measurements to address customer's needs, delivering world class service
* Provides pharmacy service, performance and reporting data. Prepares reports, monthly and quarterly business review materials, facilitates client engagement calls and conducts routine training, providing educational materials to facilitate compliance with PMC procedures, tools and resources
* Works with client support services in leading the on-boarding of new clients and facilities to ensure a seamless implementation
* Collaborates with other functional departments (credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved
* Represents PharMerica at corporate/networking/client events and conferences
* Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
Qualifications
* Bachelor's degree or equivalent experience
* Three to five years of previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting
* Ability to communicate to all levels of management
* Excellent time-management and basic computer skills
* Advanced Microsoft Office proficiency
* Outstanding problem-solving skills
* Experience in root cause analysis
* Ability to collaborate cross-functionally
* Experience working within a collaborative team
* Experience in a project management and client-facing customer service role
* Strong background with the ability to manage multiple priorities and deadlines at once
About our Line of Business
PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. For more information, please visit ******************* Follow us on Facebook, LinkedIn, and X.
Salary Range
USD $70,000.00 - $75,000.00 / Year
Auto-ApplyTransportation Client Account Manager (CAM)
Customer success manager job in Greenville, SC
At Jacobs, we don't settle - always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we investigate the future with great optimism and focus. We don't settle until we give our best and know that we're making a difference.
As a Transportation Client Account Manager (CAM), you will have the opportunity to impact strategic business relationships with key clients to ensure that Jacobs has a sustained relationship with those clients to achieve complete client satisfaction with work and fully leverage the relationship to benefit the clients and the firm. Working with members of our team your focus is to make sure that Jacobs is the client's firm-of-choice, and that the company has a thorough understanding of the client's needs and is seen as their best advocate for accomplishing their goals.
In this role, you will lead select transportation client accounts for municipal and state governments (NCDOT, SCDOT and others) in the Carolinas by collaborating and leading our delivery teams to sustain existing workload and to lead strategy development of transformational work such as design build and operational contracts. This position will be based out of any of Jacobs' Carolinas offices.
What you'll do
* Serve as the point of contact for client service activities and develop strategies to grow the transportation practice for various clients in the Carolinas
* Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success
* Facilitate creation of deep, personal, valuable client relationships between Jacob's personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients
* Advocate on client's behalf by actively engaging the firm to address client needs, and recommend strategic actions to optimize our business development investment and market share growth
* Identify higher levels of client engagement for executive sponsors
* Secure management commitment and influence/attract key staff for pursuits
* Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction
* Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews and presentations
* Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives
* Bachelor's degree in Engineering, Science, Policy, Planning, or related field
* 15 years of experience in the transportation industry. Proven client development skills, including previous experience managing large capital improvement projects.
* Proven track record of creating and winning transportation work in the Carolinas, particularly with NCDOT and SCDOT.
* Must be a strong team leader consensus builder and team player skilled in technical writing communicating and presenting to clients
* Should demonstrate ability to be a leader in the Carolinas transportation market
* Position requires extensive public participation agency coordination planning and programming experience
Ideally, you'll also have
* Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)
* Ability to open doors for initiating relationships at client organization
* Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals
* Technical background/experience in delivering or managing large highway, road and bridge projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery
* Successful track record of being innovative and bringing a differentiated solution to a client
* Ability to lead through influence
* High level of emotional intelligence/team builder, coach and mentor
* Innovative and solutions-oriented thinker
* Client political savviness
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
Strategic Accounts Manager, PPI Midwest
Customer success manager job in Easley, SC
FE_WIBU-E488 Strategic Accounts Manager, PPI - Full-time - Midwest Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a Strategic Accounts Manager to join our FE_WIBU team. Assigned accounts, with strategic importance to the company, specifically for the Pulp & Paper segment. Accounts may be national, international or have other important factors that classifies it as a strategic account. Also, promotes the sales and service of Sulzer products and accessories to established and new customers by providing technical and commercial proposals in response to inquiries, and interfacing between customers and company facilities, following written policies and procedures.
Your main tasks and responsibilities:
* Develops account strategy and account planning.
* Reviews sales history and forecasts future business.
* Evaluates competitor offerings.
* Develops relationships based on trust and performance.
* Works on regional and national agreements as required by NSM, PPI.
* Finds and develops new customers and new areas within existing customers.
* Negotiates orders including all technical, commercial and legal details to the mutual satisfaction of customers and the Company.
* Calls on prospective customers and maintains contracts with customers in relation to their requirements.
* Secures and renews orders, arranges delivery dates and other peripherals integral to selling.
* Travels to customer locations to insure close and regular face-to-face contacts.
To succeed in this role, you will need:
* Bachelor's degree in engineering, business, marketing or other technical related experience.
* Thorough knowledge of products and services as well as competitor's products and services.
* In-depth knowledge of sales and marketing techniques.
* Knowledge of Microsoft office products.
* Good written and verbal communication skills.
What we offer you:
* Full Medical, Dental and Vision benefits
* Company paid Short Term and Long-Term Disability, Company Paid Life Insurance
* 6% 401K or Roth Company Match with immediate vesting.
* Company paid Retirement Security Contributions following 1 year of employment.
* Annual bonus program.
* Competitive Paid Time Off.
* 12 company paid holidays per year.
* Tuition reimbursement/educational assistance.
* Quarterly gym reimbursement.
No visa or work permit support can be provided for this role
Do you have a question about the role?
Reach out to Sydney Phillips at ************************** or Hiring Manager - Tony Fandetti. Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
About us
Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2024, our 13'500 employees delivered revenues of CHF 3.5 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). **************
Here you can find other opportunities:
Easy ApplySenior Client Account Manager
Customer success manager job in Iva, SC
Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoResponsible for the advocacy and management of business-to-business client(s) in a loan servicing environment which includes providing the highest level of service to clients and their customers. Cultivate and maintain ongoing client relationships, optimize overall client satisfaction, and instill client confidence. Responsible for oversight of portfolio health and client performance. Interact with senior level staff, internal and external, to coordinate initiatives and projects and facilitate solutions with various internal/servicing teams. Manage multiple processes and projects and work with internal departments to develop and improve processes that have broad business impact. Partner with internal managers on client trends to ensure client satisfaction and adherence to contract and business rules, while managing company risk.
What You'll Do
Generally, manages larger clients and/or more complex clients which have larger portfolios with new products or requiring more intensity for oversight etc.
Analyze and understand client and client's business structure, culture, goals and needs including future strategy across their enterprise and for servicing. Looks for cross sale and revenue generating opportunities
Prepare and conduct monthly business reviews with clients to review ServiceMac's performance delivery
Monitors ServiceMac's performance against contractual requirements, Service Level Agreements and KPIs, resolving issues between client and internal operational units
Work with client and internal business units on contract changes, change requests and statements of work documenting required activities and corresponding compensation representing revenue opportunities
Deliver prompt and effective global communication relating to incidents, process changes, enhancements and overarching company information ensuring consistent messaging, client satisfaction and accuracy. Educate clients on company technology and processes
Address client concerns in a timely manner or escalate if necessary
Coach client on available reporting tools; fulfill ad-hoc reporting requests by creating and enhancing new and existing reports
Client communications may involve participating in management meetings and discussions, creating and delivering business to business presentations, onsite client visits, and creating client training materials to assist internal business units
Uses skills as a seasoned, experienced professional with a full understanding of industry practices and established policies and procedures
Troubleshoots a wide variety of complex problems and identifies solutions within broad application of functional expertise
Errors will have significant business and financial impact
Negotiates, persuades, and gains consensus from cross functional team(s)
Able to solve more complex issues with little oversight
Typically, no formal responsibility for the supervision of others but may provide functional advice or training to less experienced team members
Works independently under broad supervision
Relies on experience and judgment to perform job functions
A certain degree of creativity and latitude is required
What You'll Bring
Typically requires 8+ years in progressive servicing/Mortgage Servicing, subservicing roles
5+ years of Client relations experience
Industry knowledge
Black Knight system experience
In-depth understanding of company and client requirements
Excellent written and verbal communication skills required
Demonstrated ability to effectively manage priorities as well as effective time management.
Strong knowledge of MS Office applications and title/escrow related software to create/update documents and spreadsheets containing formulas and formatting.
Knowledge of required reporting tools
Ability to speak effectively before groups of clients and management
Strong attention to detail
Strong client service skills to retain and build critical relationships
Tenacity for solving detailed issues
Experience with applicable business processes sufficient to communicate and consult with team members, clients, and management
Strong presentation and meeting facilitation skills
Experience with planning and managing large scale processes and projects with interdependencies
Experience with risk management
Salary Range: $86,675- $115,550 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplyCustomer Account Manager
Customer success manager job in Greer, SC
Schedule: Monday-Friday 8am-5pm Compensation: $23-27 depending on expereince and qualifications. Accelerate your Career! At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.
Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.
Job Responsibilities: What you will do
Provide customer account services to high exposure or major account(s). Work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels. Build internal and external relationships that deliver compelling short and long-term customer value propositions and efficient means of moving our customer's freight.
* Lead and solicit business from a specific or assigned number of customers by using daily available capacity.
* Serve as an extension of Sales to expand business revenue.
* Manage territorial balance of capacity and freight while achieving high service levels.
* Maintains knowledge of customer contractual requirements.
* Create monthly reports regarding service levels for customers as well as participate on any service oriented conference calls to supply definition.
Copy and paste URL into browser to view full description: ************************************************************
Qualifications: What you need to bring
* 2+ years' experience in Customer Service or Sales required.
* Previous experience in transportation preferred.
* Bachelor's degree or equivalent combination of education and/or experience required.
* Must be able to set priorities.
* Must be able to work in a fast-paced team environment.
* Must be able to adapt to changing priorities.
What we offer:
* Competitive starting salary commensurate with experience and geographic location.
* Potential bonus pay based on company performance.
* Opportunities to volunteer and give back to local communities.
* Comprehensive Benefits Package which includes:
* 401(K)
* Medical, Dental, Vision, Disability, Supplemental and Life Insurance
* Paid Time Off
* Employee Stock Purchase Plan
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
Auto-ApplyCustomer Account Manager
Customer success manager job in Spartanburg, SC
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way.
General Purpose of Job:
The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product aligns with client specifications. This role involves overseeing client orders, addressing inquiries, and managing expectations for orders throughout the production lifecycle.
Job Requirements
* Act as the central point of communication for client orders, managing changes in specifications, schedules, estimates, and instructions while representing the company.
* Serve as a liaison to facilitate clear communication between clients and internal departments throughout the order process using standard processes.
* Foster and maintain client relationships to establish a mutually beneficial business partnership.
* Drive clients to utilize standard inputs and tools.
* Review all order plans to identify and address any obstacles to ensure successful project completion.
* Address and resolve client or production issues, escalating them as necessary.
* Utilize independent discretion to negotiate solutions that influence the general business operations of clients.
* Utilize specialized knowledge in print and marketing services to make independent operational decisions (e.g., shifting work between locations, adjusting print specifications, shut/start production equipment, and job engineering).
* Provide client consultation and education on the overall print business.
* Manage vendor relationships to provide comprehensive end-to-end solutions for the client.
* Engage in account evaluations/renewals to identify and capitalize on opportunities for account optimization.
* Participate in cross-departmental projects.
* Some roles may require adherence to additional guidelines, regulations, and policies, particularly in areas such as Food Safety or High Compliance.
Appropriate education and/or experience may be substituted on an equivalent basis.
Education: Bachelor's degree preferred
Experience: 3 years' experience in customer service or print environment preferred
Knowledge, Skills & Abilities:
* Ability to work independently, multi-task and balance several Client Accounts
* Ability to successfully analyze problems, drawing valid conclusions and make recommendations.
* Good prioritization and organization skills
* Strong change management skills
* Proficient with math applications
* Proficient in Microsoft Office applications; including, Word, Excel, PowerPoint
* Excellent written and verbal communication skills
* General knowledge of print industry and processes (preferred).
Physical Demand Requirements:
* Manual Dexterity: Work requires definite skilled and accurate physical operations requiring some closely coordinated performance.
Physical Effort: Work requires handling light weight materials or equipment with no special speed or exertion.
* Working Conditions: Ordinary office, shop, field, or warehouse working conditions with some slightly disagreeable features.
* Hazards: Negligible. Little or no exposure to hazards.
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
#LI-BB1
Client Account Manager - Industrial Manufacturing Job Details | Black & Veatch Family of Companies
Customer success manager job in Greenville, SC
**Client Account Manager - Industrial Manufacturing** Company: Black & Veatch Family of Companies **Together, we own our company, our future, and our shared success.** As an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.
**Company :** Black & Veatch Corporation
**Req Id :** 111088
**Opportunity Type :** Staff
**Relocation eligible :** No
**Full time/Part time :** Full-Time
**Project Only Hire :** No
**Visa Sponsorship Available:** No
**Why Black and Veatch**
Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1.
Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use. \#LI-MG1
**The Opportunity**
The future of industrial manufacturing is being redefined by rapid innovation, digital transformation, and the urgent need for sustainable, resilient operations. From advanced automation and smart facilities to decarbonization and circular design, the industry is evolving to meet global demands for efficiency, adaptability, and environmental responsibility. Black & Veatch is at the forefront of this transformation, delivering cutting-edge solutions in engineering, procurement, consulting, and construction. We are deeply committed to helping our clients achieve their goals by building trusted partnerships and delivering tailored solutions that drive long-term success. We have an exciting leadership opportunity within our fast-growing Industrial Manufacturing team. If you're passionate about shaping the future of industry and driving meaningful impact, we want to hear from you. As a Client Account Manager for Industrial Manufacturing, you will have the opportunity to:
+ **Drive strategic growth** by developing new business opportunities and expanding existing accounts. Create and maintain comprehensive client account plans, build long-term partnerships, and represent Black & Veatch at industry events, trade shows, and conferences to foster meaningful relationships.
+ **Lead client engagement** efforts by championing proposal development, delivering targeted sales presentations that showcase the full spectrum of Black & Veatch solutions, and collaborating with project managers and solution architects to ensure exceptional client satisfaction. Actively participate in our Client Satisfaction Programs to continuously improve service delivery.
+ **Identify and pursue high-potential opportunities** by targeting clients that align with our strategic priorities, including key geographic regions and sectors. Leverage the ability to sell across multiple Black & Veatch service lines to maximize client value.
+ **Cultivate influential relationships** within client organizations by identifying key decision-makers and stakeholders. Provide strategic recommendations on project pursuits that align with client needs and business objectives.
+ **Support innovation across sectors** including Life Sciences, Semiconductor, Aerospace, and Advanced Manufacturing-helping clients navigate complex challenges and capitalize on emerging technologies to future-proof their operations.
**This role will be designated in our business traveler work schedule.** We are committed to providing a healthy, safe, and flexible work environment for all professionals while helping them remain productive and connected. Our business traveler work schedule includes BV professionals who travel consistently 60% or more of their time, offering flexibility to work from office locations, client sites, or wherever their presence delivers the greatest impact. This approach enables our team to stay closely aligned with client needs, foster collaboration, and drive results in the environments where they are most needed.
**The Team**
**Black & Veatch's Technology, Commercial & Industrial** is a specialized group of capabilities focused on the latest needs for clients in a fast-growth technology-led arena of advanced manufacturing, and generative AI computing including gigafactories, bio/ag tech, data centers and distributed infrastructure. By joining our market sector, you will have the opportunity to be involved in cutting-edge technology and work with a team that moves quickly with decisions and expectations.
**Key Responsibilities**
+ **Build and maintain strategic relationships** with key internal and external stakeholders across medium to large-scale accounts, ensuring alignment with client goals and business objectives.
+ **Collaborate with leadership and cross-functional teams** to coordinate client engagement activities and execute strategic account plans that drive growth and long-term value.
+ **Identify and pursue new business opportunities** , including expanding scope on existing projects. Represent Black & Veatch through client-focused presentations, trade shows, conferences, and industry events to strengthen relationships and generate leads.
+ **Support proposal development efforts** , contributing to pricing strategies, opportunity evaluation, and proposal management. Participate in proposal presentations to internal review boards and client stakeholders.
+ **Communicate Black & Veatch's unique value proposition** , highlighting differentiators across our service offerings. Partner with project managers to understand and apply customer satisfaction methodologies, follow up on client feedback, and escalate concerns as needed.
+ **Engage in contract and scope discussions** , learning to navigate significant changes and collaborating with project teams to ensure alignment with client expectations.
+ **Participate in the Client Satisfaction Program** , helping identify key clients for feedback and using insights to enhance service delivery and relationship management.
+ **Conduct all client interactions with professionalism** , integrity, and high ethical standards, reinforcing Black & Veatch's reputation as a trusted partner.
+ **Provide accurate reporting and forecasting** , including prospect tracking, client feedback, and market intelligence to support business planning and strategy development.
+ **Contribute to marketing and strategic initiatives** , assisting in the creation of marketing collateral, campaign planning, and positioning efforts for the Industrial Manufacturing team.
**Preferred Qualifications**
+ **Typically 10+ years of experience** in the Industrial Manufacturing Industry.
+ **Proven sales acumen** , demonstrating empathy, tenacity, competitiveness, persuasiveness, and strong interpersonal skills to build lasting client relationships.
+ **Ability to position and sell multiple solutions across a diverse portfolio** , aligning offerings with client needs and strategic goals.
+ **Results-driven growth mindset** with a strong focus on winning new business, meeting or exceeding sales targets, and driving measurable growth.
+ **Industry insight into the business drivers** , challenges, and opportunities within industrial manufacturing sectors such as Life Sciences, Semiconductor, Aerospace, and Advanced Manufacturing.
+ **High ethical standards and a reputation for integrity** , professionalism, and collaboration-both internally and with clients.
+ **Business and financial literacy,** including a general understanding of client financial and risk drivers and key Black & Veatch metrics for managing a successful consulting, engineering, procurement, construction, and commission business.
+ **Strong communication and relationship-building skills** , with the ability to influence, negotiate, and maintain key client connections across all levels.
+ **Self-starter with strategic thinking** , able to anticipate client needs, respond quickly, and adapt in dynamic environments.
+ **Excellent organizational and multitasking abilities** , with a talent for prioritizing, scheduling, and managing multiple initiatives simultaneously.
+ **Analytical problem-solving skills** , with the ability to identify, evaluate, and resolve complex client challenges.
+ **Proficiency in electronic CRM systems** , with the ability to leverage data and tools to manage and maintain opportunities pipelines, client contacts, track performance, and support decision-making.
**Minimum Qualifications**
+ Typically 10-15 years of experience within the EPC industry, including 5-10 years in sales or project execution. Minimum of 7 years of relevant experience required.
+ Experience developing, maintaining and executing strategic sales plans.
+ History of successful pursuits with complex buying processes and mulitple decision makers
+ Firm understanding of competition and differentiators.
+ Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
+ Experience using Salesforce is preferred.
+ B2B sales experience.
+ All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
**Work Environment/Physical Demands**
+ Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
+ Travel and various work environments required to achieve Sales goals.
**Salary Plan**
SAM: Sales
**Job Grade**
018
Black & Veatch endeavors to makeaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at *************** or via our. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.
Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.
Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.
By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.
BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.
For our EEO Policy Statement, please click.
**Notice to External Search Firms** : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.
**Job Segment:** Engineer, Engineering
Cross-Market Client Account Manager (CAM)
Customer success manager job in Greenville, SC
Join Jacobs as a Cross-Market Client Account Manager (CAM) and become a trusted partner in shaping the future of communities across the Carolinas. In this strategic leadership role, you'll build and strengthen relationships with key municipal, state, and private clients-helping them achieve their most ambitious goals while driving growth for one of the world's leading solutions providers. You'll collaborate with visionary teams, influence major pursuits, and lead innovative strategies that make Jacobs the firm of choice. If you're passionate about client advocacy, business development, and delivering transformative infrastructure solutions, this is your opportunity to make a lasting impact.
What you'll do
* Serve as the point of contact for client service activities and develop strategies to grow Jacobs' business across all markets for various clients in the Carolinas.
* Work with the Market Growth Directors for Water, Transportation and Cities and Places to align the Carolinas strategy within the broader Southeast portfolio.
* Identify, charter, and lead client service teams comprised of client service leaders (CSLs) multi-disciplinary project managers and regional practice leaders around common vision of success
* Facilitate creation of deep, personal, valuable client relationships between Jacob's personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients
* Advocate on client's behalf by actively engaging the firm to address client needs and recommending strategic actions to optimize our business development investment and market share growth
* Identify higher levels of client engagement for executive sponsors
* Secure management commitment and influence/attract key staff for pursuits
* Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction
* Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews, and presentations
* Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives
* Demonstrated reputation as a leader in the Carolinas municipal market area
* Bachelor's degree in Engineering, Science, Policy, Planning, or related field
* 15 years of experience in multiple markets, including water, transportation and/or buildings. Proven client development skills, including previous experience managing large capital improvement projects
* Proven track record of creating and winning water program/project work in the Carolinas area
* Must be a strong team leader, consensus builder, and team player skilled in technical writing communicating and presenting to clients
* Extensive public participation, agency coordination, planning, and programming experience
Ideally, you'll also have
* Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)
* Multiple professional contacts and connections across Carolinas, in particular throughout its counties, cities, and other municipalities
* Ability to open doors for initiating relationships at client organization
* Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals
* Technical background/experience in delivering or managing large water projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery
* Successful track record of being innovative and bringing a differentiated solution to a client
* Ability to lead through influence
* Successful track record with managing budgets and meeting sales goals
* High level of emotional intelligence/team builder, coach, and mentor
* Innovative and solutions-oriented thinker
* Client political savviness
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
Sulzer Careers: Strategic Accounts Manager, PPI Midwest
Customer success manager job in Easley, SC
FE_WIBU-E488
Strategic Accounts Manager, PPI - Full-time - Midwest
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a Strategic Accounts Manager to join our FE_WIBU team. Assigned accounts, with strategic importance to the company, specifically for the Pulp & Paper segment. Accounts may be national, international or have other important factors that classifies it as a strategic account. Also, promotes the sales and service of Sulzer products and accessories to established and new customers by providing technical and commercial proposals in response to inquiries, and interfacing between customers and company facilities, following written policies and procedures.
Your main tasks and responsibilities:
Develops account strategy and account planning.
Reviews sales history and forecasts future business.
Evaluates competitor offerings.
Develops relationships based on trust and performance.
Works on regional and national agreements as required by NSM, PPI.
Finds and develops new customers and new areas within existing customers.
Negotiates orders including all technical, commercial and legal details to the mutual satisfaction of customers and the Company.
Calls on prospective customers and maintains contracts with customers in relation to their requirements.
Secures and renews orders, arranges delivery dates and other peripherals integral to selling.
Travels to customer locations to insure close and regular face-to-face contacts.
To succeed in this role, you will need:
Bachelor's degree in engineering, business, marketing or other technical related experience.
Thorough knowledge of products and services as well as competitor's products and services.
In-depth knowledge of sales and marketing techniques.
Knowledge of Microsoft office products.
Good written and verbal communication skills.
What we offer you:
Full Medical, Dental and Vision benefits
Company paid Short Term and Long-Term Disability, Company Paid Life Insurance
6% 401K or Roth Company Match with immediate vesting.
Company paid Retirement Security Contributions following 1 year of employment.
Annual bonus program.
Competitive Paid Time Off.
12 company paid holidays per year.
Tuition reimbursement/educational assistance.
Quarterly gym reimbursement.
No visa or work permit support can be provided for this role
Do you have a question about the role?
Reach out to Sydney Phillips at ************************** or Hiring Manager - Tony Fandetti. Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
[Not translated in selected language]
Easy Apply